Support Technical help complete with available layouts for each slide. Editing these – including updating fonts and styles – will automatically update any of main slides in your presentation based on the layout in question. You’ll then need to go through the slideshow to see how the changes affect your slides – you may still need to tweak individual slides. If slides aren’t affected by these changes, simply right-click one and pick the closest possible match from the Layouts sub-menu, then tweak accordingly. Hardware
FLAky ETHERNET cONNEcTION
TG-3468 PCIe Gigabit Ethernet card (http://bit.ly/2hTDmZQ), which is available for around £8.50 online. Installing and using this resolved Tom’s connection problem. Windows
SySTEM RESTORE PROBLEM
Q I’m stymied with regards to
upgrading to Windows 10. My Windows 7 Ultimate PC refuses to carry out a System Restore, which I regard as vital when upgrading. The fault is 0x80070005, which appears to be a common one, but with no simple fix. Can you advise? John Ellinghouse
Q Since upgrading to fibre
broadband my PC’s Ethernet connection has kept dropping out. I have a Wi-Fi adaptor, which works fine with it, and none of my other Ethernet-connected devices have any problems. What’s the cure? Tom West Mayank’s solution This could be either a driver problem or a hardware glitch. Tom tried a different Ethernet cable as well as router port, all to no avail, plus verified he had the latest drivers installed. The upgrade to fibre appears to have been coincidental, although the act of plugging the PC’s Ethernet cable into a new router may have triggered or exacerbated an underlying issue. Tom revealed that his Ethernet port – which was part of his PC’s motherboard – did wiggle when touched, which suggests a loose connection caused by a dry solder joint. Tom wasn’t confident with a soldering iron, but he had a spare internal PCI-Express slot, so we directed him towards the TP-Link
Nick O’s solution System Restore isn’t needed during an upgrade – it’s not
required should you subsequently want to roll back your system to the previous version. A more effective fallback would be to take a system image using Macrium Reflect Free (www.macrium.com/reflectfree) or the built-in Windows Backup and Restore tool – then if anything bad does happen, you will be able to restore Windows 7 effortlessly. There’s little point in trying to fix System Restore ahead of the upgrade – a better bet is to wait until Windows 10 is in place and see whether it’s magically fixed by the update. System Restore will be switched off by default – switch it back on by typing ‘System restore’ into the Search box and clicking ‘Create a Restore point’. If the problem persists, get back in contact and we’ll continue to examine the problem. ■
Do you have a PC problem? Get in touch… Email full details of your problem to the support team and we’ll do our best to help: windowshelpline @futurenet.com Or write to: Support Squad, Windows Help & Advice magazine, Future Publishing Ltd, Quay House, The Ambury, Bath, BA1 1UA
“The act of plugging the PC’s Ethernet cable into a new router may have triggered the problem” network FIx onboard ethernet port playing up? Simply swap it for a PcIe card.
Jargon buster! PcIe (PcI-Express) An interface expansion slot found inside most desktop PCs. This is designed to house peripherals including graphics cards, expansion ports (such as USB) and network adaptors.
options 3 Set Click Browse… to choose a different
folder or drive. Make sure that the name of the file matches the original. Tick ‘Keep old UUID’ and ‘Compact drive while copying’ on the main screen. Click ‘Proceed’ and wait for virtual disk file to be cloned.
and copy 4 compact Once complete, check that the new file
is smaller than the old file. If it is, move the original out of its folder, then move the cloned file in. Close and restart VirtualBox and test to see if the clone works correctly; if it does, you can discard the old file.
UUID Universally Unique Identifier. A 128-bit number used to uniquely identify an object. In VirtualBox, UUIDs are assigned to virtual drives to separate them from each other.
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