A C T I V E LY S E N I O R S
Digital banking workshops for seniors
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DECEMBER 2020 | ARIZONA JEWISH LIFE
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cottsdale-based Early Warning Services, LLC, the network operator behind Zelle, the U.S.-based digital payments service, offers free e-learning classes aimed at older Americans. These classes are developed through a partnership with social change nonprofit Older Adults Technology Services (OATS). OATS online, interactive courses, offered through its award-winning technology training program, Senior Planet, educate older adults on safe digital banking habits, including using personto-person (P2P) payments. Zelle has worked with Senior Planet to co-create workshops for older adults to learn to use digital banking tools safely during the COVID-19 pandemic and beyond. According to the latest Zelle data, more than one-third of baby boomers, ages 55-74, shared they are concerned about their risk of being targeted by financial scams or fraud. In addition, more than 20% responded that since the COVID-19 crisis began, they have adopted or plan to adopt a P2P payment services. This data combined with a recent survey from Senior Planet – finding more than 75% of older adults would like to take part in online learning – further showcases the necessity for easily accessible and inclusive digital education tools that meet the older adults’ unique needs. “The current global pandemic has forced changes in consumer behavior,” says Rose Corvo, Chief Marketing
