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Volume 8, Issue 1
SCHOOL PICTURES Important: Photo Order & Delivery Information
Dear Parents, Thank you for the opportunity to take your child’s picture.
Your proof order form will come home from school with your child approximately 14 days after photo day.
This form will indicate an order deadline date (October 18, 2010). If you miss getting your completed photo order to the school by this important deadline date you will not receive your completed photo package back with those orders submitted by the school.
Your completed photo order must be returned to the school your child attends by October 18, 2010.
If you order by the due date indicated, you will receive your picture package approximately 21 days following that date. All first/original completed photo orders are sent directly to the school.
If you are paying by credit card and have obtained your on line payment code, this code must be noted on your order form and the order form must still be sent back to the school by the order deadline date.
Any orders received after the due date will be subject to a $10.00 late fee and Christmas delivery is not guaranteed.
Parents/Guardians must mail all late orders directly to Lifetouch Canada Inc. (address below).
If you require a retake, check the box on the order form, sign it and have your child return it to the photographer on retake day.
Meeting the important order due date will ensure that you and your fellow parents receive your photo orders back at the school in a timely manner.
Questions regarding proof order forms and picture packages should be directed to Lifetouch Canada Inc.
The above process also applies if you require retake photos.
If your school does not have a booked retake day, parents requiring a retake photo of their child may contact our Calgary Studio at 403-255-5440 for an appointment. NOTE: Any retake photos taken after November 19th are not guaranteed for Christmas delivery if submitted late/outside the important due date at the school. Lifetouch Canada Inc. Suite #1, 1410 Mountain Avenue, Winnipeg, MB R2X 0A4 Phone: 1-866-443-9648 canadaguestservices@lifetouch.com