Pizza, Pasta & Italian Food Magazine - December 2023 - Issue 219

Page 46

AT YOUR SERVICE Getting food ordered, processed and in the hands of the consumer is everything. And there are AI opportunities to make that journey an easier one. SUPPLY CHAIN RELIABILITY It’s been described as the ‘fourth industrial revolution’, with existing manufacturing practices usurped by the power of technology and AI. This is especially true in the field of order management and processing. Efficiency and accuracy are what’s required, so why wouldn’t the foodservice sector consider this opportunity? One company is already making an impact. Choco is billed as a one-stop platform for restaurants and suppliers to digitise, connect and grow. It effectively enables a sustainable food system by connecting it. “While Choco AI is designed for suppliers, it indirectly benefits pizza restaurants and Italian food businesses in the UK,” said Alex Kiely, Choco’s general manager UK & Ireland. “By streamlining the suppliers’ order management and processing, Choco AI ensures that restaurants receive their supplies more efficiently and accurately. This reliability in the supply chain helps restaurants maintain consistent quality in their offerings, manage inventory better and potentially reduce costs due to fewer errors and delays. “Choco AI primarily targets the supplier side of the foodservice

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industry. By automating and optimising processes, we indirectly enhance the operational efficiency of restaurants. Our technology reduces the likelihood of order-related errors and delays, which are common in traditional manual processes. The result is a more reliable and efficient supply chain, which is especially crucial for maintaining the

quality and authenticity of Italian cuisine.” Sustainability is another consideration. “The food supply chain contributes a great amount to global food waste” continued Kiely. “Progressing towards a more sustainable hospitality sector is a huge driver behind the technology. It has been observed that the process of ordering is a key area where waste

occurs, due to human error. Choco removes the guesswork for suppliers, reducing the potential for waste.” STREAMLINING OPERATIONS In times of economic crisis, with margins under such scrutiny, it’s vital for suppliers to explore methods of reducing operational costs, while continuing to satisfy client requirements. “Choco AI was developed with this critical need in mind,” confirmed Kiely. “By automating order processes, it enables suppliers to streamline operations, leading to significant cost savings. These are crucial, especially when inflationary pressures mount. “As suppliers reduce operational costs with the help of Choco AI, they can maintain more stable pricing for products. This is particularly important for restaurants in the pizza and Italian food sector, where ingredient costs directly impact menu pricing and profitability. By keeping outgoings in check, suppliers using Choco AI can offer competitive prices compared to others, who may not have the same level of efficiency. “In essence, Choco AI serves as a strategic tool for suppliers to remain

www.pizzapastamagazine.co.uk 13/12/2023 13:05


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