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I T C L U X U R Y T R AV E L G R O U P Welcome to Kids in the Med, a family brochure showcasing the very best of family-friendly luxury that Europe has to offer. Sister companies in the ITC Luxury Travel Group, Western & Oriental and ITC Luxury Travel, are two of the UK’s finest independent tour operators in their own right, so bringing together their extensive portfolios here allows us to offer you an impressive range of superb holiday choices. All-inclusive, affordable luxury, 5-star surrounds; we are very proud of this truly special selection of options for your next family holiday in Europe. I hope the properties within these pages will wow you, both for their beautiful locations and their outstanding family focus. As CEO of the ITC Luxury Travel Group, I have been lucky enough to travel far and wide, sampling an array of the world’s best luxury hotels and resorts. Travel has been my passion for many years now and I knew when I became a mother three years ago that I didn’t want that to change. Now, with two small children, I have an insight into the unique needs of parents looking to unwind on a luxury holiday, and I am passionate about providing you with the ultimate, hassle-free break that combines precious family time with the chance to relax and recharge your batteries! Being on a family holiday doesn’t mean giving up all of those ‘grown-up’ treats that make your time away special, either. Each property in this collection has everything an adult could want from a luxury holiday: spas, fine-dining and idyllic scenery. But, as any parent will tell you, if the kids aren’t happy neither are you, so our focus has been on handpicking resorts with the very best facilities for children and teens, whilst also living up to our high standards as a luxury tour operator. For me, it’s those little touches that make all the difference when travelling with kids. Getting the right advice on the perfect room types and location within a resort can be key, whether you want to be on the ground floor close to the beach with little ones, or arrange an interconnecting room so that your teenager can have their own space and independence. Then there’s the paraphernalia necessary for trips with little ones; at many of these hotels you can pre-order all you need, from branded baby products like nappies and baby food to larger items like sterilisers and pushchairs. As you can imagine, this makes the travel process a whole lot smoother! We’ve selected these properties with you in mind, but if there’s anything you don’t see here please call our Travel Specialists, they will be happy to listen to your needs and can offer a host of fantastic bespoke holiday options just for you and yours. Happy travels, Jennifer Atkinson, CEO

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The essentials guaranteed... Kids in the Med seeks to offer families only the highest standard of holidays; luxury accommodation, stellar service and a truly family-friendly ethos throughout. All featured properties have met our base-line standards - from appropriate room types to super fun kids clubs - so we can guarantee that they are more than suitable for a family holiday. We’ve also provided you with properties that offer a broad range of board options, from self-catered villas to all-inclusive resorts. But don’t just take our word for it! To make choosing the perfect holiday option for your family even easier we have collated all of the essential information on every property into handy ‘need to know’ tables, so as you leaf through these pages you can assess your options at a glance.

Expert advice, whenever you need it... We boast a wealth of knowledge when it comes to our family-friendly holidays. We’ve visited every hotel and resort we sell, so that you can enjoy the benefits of this first-hand, up to date knowledge. Our Travel Specialists are dedicated to meeting your every need, and their years of experience and expertise mean that they can make the most appropriate recommendations. When it comes to room types, for example, once you’ve selected the perfect option for you and yours including interconnecting rooms - we can guarantee at the time of booking that’s the one you’ll get. The same goes for your plane journey, where we can pre-book seats together and priority boarding should you wish. Of course, you’ll always have the assurance of booking with a fully bonded UK tour operator, meaning that you’re financially protected through ABTA and ATOL; just another factor to put you at ease when holidaying with us.

More than just a kids club... We know it takes more than just the basics to make a really special family holiday, so for Kids in the Med we’ve hand-picked the best that Europe has to offer; hotels and resorts that will go the extra mile for your family, understanding that the finer details are what makes an excellent experience for all ages. Whether it’s teens being greeted with a mocktail at check-in or a milk and cookies turndown service for tots each evening; you’ll find that these places are truly special. And this is just what the hotels themselves offer; booking with us you’ll get so much more! Our dedicated, complimentary Concierge service can put everything in place before you leave, making early dinner reservations at restaurants, assuring all the equipment you need is there upon arrival and arranging some special little extras besides.

Families of all shapes and sizes... At Kids in the Med, we know that not all families look alike. Families today come in all different shapes and sizes and each one is unique. Keeping this in mind, we believe we’ve covered all bases in the brochure. Whether you’re a sporty clan who want to get active in the sun or a tired single-parent in desperate need of some down time, there’s something for you. And with more and more families choosing to travel with grandparents or friends, there are also spacious villas on offer, both at luxury resorts and from our sister company Villa Select. What’s more, varied children’s programmes and facilities mean that you’ll find options to suit kids of all ages and interests. From sports academies to talent shows; colourful crèches to teen-only hangouts, we’ve got it covered!

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Greece Sani Resort, Halkidiki

Turkey 10 - 11

Gloria Golf Resort, Belek

44

Ikos Oceania, Halkidiki

12

Gloria Serenity Resort, Belek

45

Ikos Olivia, Halkidiki

13

Hillside Beach Club, Fethiye

46

Amirandes Grecotel Exclusive Resort, Crete

14

D-Hotel Maris, Datça Peninsula

47

Daios Cove Luxury Resort & Villas, Crete

15

Porto Elounda Golf & Spa Resort, Crete

16

Portugal and Madeira

Domes of Elounda, Autograph Collection, Crete

17

Pine Cliffs Hotel & Residences, A Luxury Collection Resort, Albufeira

50

Elounda Bay Palace, Crete

18

Martinhal Sagres Beach Family Resort Hotel, Sagres

51

Elounda Beach Hotel & Villas, Crete

19

Martinhal Quinta Family Resort, Quinta do Lago

52

Blue Palace, A Luxury Collection Resort & Spa, Crete

20

The Lake Spa Resort, Villamoura

53

MarBella Corfu, Corfu

21

Monte Santo Resort, Carvoeiro

54

The Romanos, A Luxury Collection Resort, Costa Navarino

22

Epic Sana Algarve Hotel, Albufeira

55

The Westin Resort, Costa Navarino

23

Conrad Algarve, Quinta do Lago

56

Vila Vita Parc, Porches

57

Belmond Reid’s Palace, Madeira

58

Villas (Greece and Cyprus)

24 - 25

Cyprus Almyra, Paphos

28

Villas 59

Anassa, Polis

29

Spain and her islands

Olympic Lagoon Resort, Paphos

30

The Ritz-Carlton, Abama, Tenerife

62

Aphrodite Hills Holiday Residences, Paphos

31

Gran Hotel Bahia Del Duque, Tenerife

63

Sheraton La Caleta Resort & Spa, Tenerife

64

Italy Vedura Resort, A Rocco Forte Hotel, Sicily

34

Hotel Savoy, Florence

35

Hotel De Russie, Rome

35

Belmond Villa San Michele, Florence

36

Borgo Egnazia, Puglia

37

Forte Village, Sardinia

38 - 39

Chia Laguna, Sardinia

40

Villas 41

Sheraton Fuerteventura Beach, Golf & Spa Resort, Fuerteventura 64 Princesa Yaiza Suite Hotel Resort, Lanzarote

65

Puente Romano Beach Resort & Spa, Marbella

66

La Manga Club, Murcia

67

The St. Regis Mardavall Mallorca Resort, Mallorca

68

Sheraton Mallorca Arabella Golf Hotel, Mallorca

69

Villas

70 - 71

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Land of myths and magnificent beauty Greece is a timeless land that is brimming with epic tales of brave heroes, dramatic landscapes and charming people along with sun-soaked beaches that will captivate and enthral. Experience the laidback beauty of Corfu, the varied landscape of Crete, or Halkidiki’s natural beauty, to name but a few of the many attractions this Mediterranean nation has to offer.

Fast facts: • Time difference: GMT +2 hours • Flight time: 3 hours 25 minutes to Thessaloniki (Halkidiki) 3 hours 55 minutes to Heraklion (Crete) 3 hours 55 minutes to Corfu, 3 hours 45 minutes to Kalamata (Costa Navarino)

Climate: Rainfall in mm

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Region

C˚ ☔☔

Halkidiki

9

C˚ ☔☔ 11 63

C˚ ☔☔ 13 52

C˚ ☔☔ 18 37

C˚ ☔☔ 23 40

C˚ ☔☔ 27 28

C˚ ☔☔ 30 25

C˚ ☔☔ 29 27

C˚ ☔☔ 25 38

C˚ ☔☔ 20 63

C˚ ☔☔ 15 63

C˚ ☔☔ 11 87

Crete

14 153 14 118 15 90

19 38

23 20

27

1

25 23

22 95

19 83

15 122

Corfu

13 163 13 149 16 108 19 74

23 47

28 19

31 11

21 22

27 74

22 147 18 206 14 207

Costa Navarino

13 118 13 91

23 25

27 12

30

30 10

27 26

22 89

78

15 70

18 46

8

28

3

9

28

18 119 14 145

Rainfall in mm

Corfu

Crete

Corfu’s position just off Greece’s north western coast makes it the most verdant of all her islands. The lush greenery is a real treat for the senses, especially in springtime before the heat of summer has arrived.

The largest of the Greek islands, Crete boasts impressive scenery, clear blue seas, traditional villages and a host of activities providing interest and entertainment for all.

Family favourites Trek along the glorious coastline on horseback in Avlaki. Enjoy a ride in a glass-bottomed boat and spot a host of fish and sea creatures in the teeming waters. Take a trip to tiny Vidos island, just ten minutes off the east coast. Here you can feed wild rabbits and watch the resident peacocks strut around!

Family favourites Spend the day at one of the island’s four water parks for thrilling water rides and splish-splash fun in the sun. Lychnostatis Open Air Museum is a great place to learn about Cretan culture and traditions. Visit AquaWorld Aquarium in Hersonissos for up-close encounters with local sealife and reptiles!

Costa Navarino

Halkidiki

In a lesser known area of the south-western Peloponnese, Costa Navarino lays claim to a breathtaking, sun-drenched lush landscape, almost untouched by mass tourism.

In the north eastern corner of Greece, the tridentpeninsular of Halkidiki has gained the title of the ‘Greek Riviera’ for its white sand beaches, crystal clear waters and many fine restaurants and hotels.

Family favourites Explore the majestic natural beauty on a gentle boat ride or cycle tour along the coast. Spend a day on the sands at Voidokilia beach, which has been named one of the most beautiful beaches in the world! UNESCO World Heritage sites, including Olympia, Mystras, and the Temple of Apollo Epicurius, are all within driving distance.

Family favourites Waterland in Thessaloniki provides a frenzy of aquatic fun for all the family, with age-appropriate areas for younger and older children. Go snorkelling in the clear waters off one of the region’s many picturesque beaches. Explore the many historic sites of Thessaloniki, a city with ancient roots and a cosmopolitan social scene.

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SANI RESORT Halkidiki This award-winning, family-owned resort - which consists of four distinct hotels - is a long-standing family favourite, superbly blending child-friendly attractions with a sophisticated, relaxing environment for parents too. Set in 1,000 acres with six calm, sandy beaches, you’ll find much to commend this resort for younger guests. All childcare offerings here are run and approved by the Worldwide Kids Company (who work to Ofsted standards policies and procedures), meaning you can relax assured of the safety and wellbeing of your children, while they have the time of their lives! Down at the beach (from June to October) a complimentary ‘Babe Watch’ service is available if you’d like half an hour to enjoy a cocktail in the sun. For longer childcare needs, the Melissa Crèche takes babies from 4 months to 4 years old. The Melissa Mini Club is on hand for those aged 4 to11 years old, with the Teenagers Club boasting plenty to keep those aged 12 to17 years old happy and active. During the summer the resort also offers academies in football and sailing. When it comes to mealtimes, parents will discover healthy, tasty favourites for younger tums are featured on the menu, with a wealth of restaurants across the resort meaning you can dine somewhere different every night of your stay.

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Sani Beach Hotel With its prime position, you’ll discover a warm welcome and an unparalleled choice of accommodation, making Sani Beach Hotel a perfect getaway for families of all different sizes with room types including Deluxe One and Two Bedroom Family Suites and the Two Bedroom Family Suite Beach Front is a discerning choice with direct access to the Sani Hill beach accommodating families up to six.

Sani Beach Club Set directly in front of the hotel is a stunning one kilometre long white sandy beach, which rolls gently into the Aegean Sea, with clear shallow waters perfect for little ones. The Sani Beach Club offers great value for money, with room options which vary from family interconnecting rooms to Junior Suites and, new for 2016, the Two Bedroom Family Suite with Private Pool and Two Bedroom Family Suite with Private Garden both accomodating families of up to six.

Porto Sani Village The Porto Sani Village is a luxurious all-suite spa hotel located at the heart of the Sani Resort. Within its peaceful setting, you’ll find a homely oasis that’s ideal for families, its two and three bedroomed Family Suites are just perfect for those requiring extra living space. This property is just a few steps from the picturesque Sani Marina.

Sani Asterias Suites Set on their own beach and private marina, the Sani Asterias Suites offer the utmost luxury and privacy. All 57 of the villa-style suites of this boutique hotel have recently enjoyed a considerable facelift. Plus for 2016 a new spa and Three Bedroom Deluxe Family Suites, accommodating families up to seven.

Need to Know Transfer time

50 minutes

Local area

Shops and restaurants within 10 minutes walking

Crèche 4 months - 3 years old. 2 sessions per day 10:00 - 13:00 and 15:00 - 18:00 4 - 23 months - 35 Euro per session or 50 Euro for 2 sessions in one day 2 - 3 years old - 28 Euro per session or 40 Euro for 2 sessions in one day Crèche lunch session - 25 Euro per child plus 15 Euro for food (under 2’s eat free) Kids’ clubs

4 - 11 years old. Complimentary. 3 sessions per day 10:00 - 13:00, 13:00 - 15:00 and 15:00 - 18:00 Lunch is an addtional 12.50 Euro per child Football academy, 5 - 14 years old. 35 Euro per session or book 6 sessions get one session free

Teenage activities

12 - 17 years old. Complimentary. 2 sessions a day from 1 July - 31 August. 10:00 - 13:00 and 15:00 - 18:00. Some activities inccur an addtional charge

Babysitting

10 Euro per hour plus 15 Euro for taxi for babysitter

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, car seats

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults

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IKOS OCEANIA Halkidiki This 15 acre all-inclusive resort on the Halkidiki peninsula is set behind 350 metres of beautiful sandy beach and is brimming with facilities to please sporty kids, adventurous teens and tired out parents alike! Dedicated staff offer all ages a very warm Greek welcome. On the beach parents can relax, with beach-based childcare, meaning parents can have a well-earned break, enjoying lunch or a cooling drink at the beach bar. Activities here - part of your all-inclusive board - include tennis, squash, mountain biking, canoeing, snorkelling, basketball, Zumba Fitness, beginner’s yoga and cross fit. Kids will love their own personalised activities at the Heros Kids Club, and if you’re the parent of a footy-fan, then ask our Concierge team to book them into a Worldwide Kids Club Football Academy during your stay. A choice of cuisines from around the world is on offer here, meaning there’s something to tempt every taste. What’s more Ikos’s generous all-inclusive package extends to a Dine Out programme, in which guests have the opportunity to eat at a carefully selected local restaurant at no extra cost. What better way for the whole family to sample genuine Greek cuisine and culture?

Family Offers

Need to Know Transfer time

30 minutes

Local area

10 minute walk to Nea Moudania

Crèche

4 months - 3 years old. 2 sessions per day 10:00 - 13:00 and 15:00 - 18:00 4 - 23 months - 35 Euro per session or 50 Euro for 2 x 3 hour sessions in one day 24 months - 3 years old - 28 Euro per session or 40 Euro for 2 x 3 hour sessions in one day Lunch session 13:00 - 15:00 - 25 Euro per child

Kids’ clubs

4 - 11 years old. Complimentary. 3 sessions per day 10:00 - 13:00, 13:00 - 15:00 and 15:00 - 18:00 Football academy, 5 - 14 years old. 35 Euro per session or book 6 sessions get one session free

Teenage 12 - 17 years old. Complimentary. 2 sessions a day activities from 1 July - 31 August. 10:00 - 13:00 and 15:00 - 18:00 Babysitting

10 Euro per hour plus 15 Euro for taxi for babysitter

Kids’ menu Yes Early dining Yes

First child up to 12 years old stays free when sharing a room with 2 adults

Kids’ pool Yes

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Kids’ playground Yes Family rooms Yes Baby facilities on request

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Highchairs, sterilisers, baby monitors, pushchairs, baby baths, car seats


IKOS OLIVIA Halkidiki Only half an hour down the coast from its Ikos sister property, this 22 acre resort features accommodation in the form of immaculate rooms and suites and spacious luxury bungalows. One-storey, open-plan Panoramic Junior Suites are perfect for younger families, whilst those with older children, or perhaps on a multi-generational trip will love the Deluxe Two Bedroom Bungalow Suite with Private Pool. Within the resort, the main lagoon pool and exclusive sandy beach provide plenty of places to stretch out and relax or enjoy splash-about fun! If the adults want a little down-time, little ones will be enchanted by the Heros Crèche and Kids Club, operated by UK-based Worldwide Kids Company. The team organise age appropriate fun activities for children aged 4 to11 years old throughout the season and at Just4Teens for those aged 12+ during the summer holidays. A number of sporting academies take place throughout the peak season and the fantastic crèche welcomes babies as young as 4 months to their bright and stimulating surrounds. A great choice of dining options awaits, with Ikos’s signature Dine Out scheme available here too. Following your evening meal, the resort’s entertainment programme is on hand, offering everything from beach parties to West End Shows.

Need to Know Transfer time

45 minutes

Local area

10 minute walk to local villages

Crèche

4 months - 3 years old. 2 sessions per day 10:00 - 13:00 and 15:00 - 18:00 4 - 23 months - 35 Euro per session or 50 Euro for 2 sessions in one day 2 - 3 years old - 28 Euro per session or 40 Euro for 2 sessions in one day Crèche lunch session - 25 Euro per child

Kids’ clubs

4 - 11 years old. Complimentary. 3 sessions per day 10:00 - 13:00, 13:00 - 15:00 and 15:00 - 18:00 Football academy, 5 - 14 years old. 35 Euro per session or book 6 sessions get one session free

Teenage 12 - 17 years old. Complimentary. 2 sessions a day activities from 1 July - 31 August. 10:00 - 13:00 and 15:00 - 18:00 Babysitting

10 Euro per hour plus 15 Euro for taxi for babysitter

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, car seats

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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AMIRANDES GRECOTEL EXCLUSIVE RESORT Crete This exclusive resort offers an unforgettable experience and the highest standards of Mediterranean luxury. Here you’ll find picturesque coastline, with two safe coves of golden sand and clear, warm waters, along with facilities that are truly fit for little royalty! All the little details have been thought of, such as child-sized bathrobes, welcome gifts and their own in-room amenities.

Need to Know Transfer time

20 minutes

Local area

20 minute walk to Gouves

Crèche N/A

Grecoland children’s club for those aged 3 to 12 years old offers activities to suit your little one’s interests and needs, while Grecobaby is the solution to all new parents’ problems, a pre-order service for everything you need, from potties to bottle warmers! More unique offerings include the resort’s on call paediatrician for your peace of mind and ‘Parents Day Off’, a weekly opportunity to have a romantic evening whilst the kids are entertained at Grecoland.

Kids’ clubs

Even fussy eaters will love ‘Tasty Corner’ at the kids’ club dining area, where they can help themselves to dietician-approved dishes and snacks…for free! For family meals, children’s menus are available in the à la carte restaurants too. Accommodation options are varied, from comfortable and cosy Family Guestrooms to the spacious and indulgent Unique Villas with private pools.

Babysitting

Grecokids 3 - 6 years old and Greco Juniors 7 - 12 years old. Complimentary

Teenage Grecoteens 13+ years old activities Golf Academy, beach volleyball, Discovery Adventures (up to 14 years old), basketball, football, tournaments, hip hop dancing, Greek dancing, safe internet surfing, parties and cinema From 15 Euro per hour

Kids’ menu Yes Early dining

Yes from 18:30

Kids’ pool Yes Kids’ playground Yes Family rooms Yes

Family Offers Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Baby facilities on request

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Highchairs, sterilisers, baby monitors, pushchairs, bottle warmers, potties, toilet trainer seats, trainer steps bouncy chairs and changing mats


DAIOS COVE LUXURY RESORT & VILLAS Crete Located in a secluded, picturesque cove with a safe swimming beach this property boasts a superb choice of luxury accommodation, staggered on the hillside to give them all amazing sea views. This is a stylish, modern resort, with impeccable service and a relaxing atmosphere that’s perfect for families. The range of great accommodation to choose from includes interconnecting options, the One Bedroom Suites with Sea View and two and three bedroom villas, many of which have their own private pools. Guests are also spoilt by the culinary choices on offer - whether you opt for a Mediterranean twist at the Ocean Restaurant, sample the delicious local cuisine at the Greek Taverna, or feast on an international buffet at Pangea. There is plenty to keep children busy, and with babies and toddlers aged 4 months - 4 years old supervised in the Crèche Club (at an extra cost) by UK childcare experts Worldwide Kids Company, you can be free to enjoy the resort’s facilities with complete peace of mind. Meanwhile, 4 to 12 year olds can check in for fun at the well-equipped Children’s Club where friendly, highly-trained multilingual staff will provide games and activities.

Need to Know Transfer time

45 minutes

Local area

7 minute drive from Agios Nikolaos

Crèche

4 months - 3 years old. 2 sessions per day, 6 days a week (7 days in July and August) 10:00 - 13:00 and 15:00 - 18:00 4 - 23 months - 40 Euro per session or 56 Euro for 2 x 3 hour sessions in one day 24 months - 3 years old - 32 Euro per session or 45 Euro for 2 x 3 hour sessions in one day Lunch session 13:00 - 15:00 - 20 Euro per child

Kids’ clubs 4 - 11 years old. Complimentary. 2 sessions per day 6 days a week (7 days in July and August) 10:00 - 13:00 and 15:00 - 18:00 Lunch session 13:00 - 15:00 - 20 Euro per child, plus 10 Euro for food Teenage activities

12+ years old - Complimentary. 2 sessions per day 13:00 - 15:00 15:00 - 18:00

Babysitting

12 Euro per hour for 1 child, 16 Euro per hour for 2 children and 18 Euro per hour for 3 children

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, potties and car seats

Family Offers Receive up to 35% early booking discount Valid for travel completed between 22 Apr - 30 Oct 2016. Book by 30 Mar 2016

Receive complimentary half board Valid for travel completed between 22 Apr - 21 May and 1 - 31 Oct 2016

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PORTO ELOUNDA GOLF & SPA RESORT Crete Set on a gently sloping hill with gardens leading down to a private sandy Blue Flag beach, the Porto Elounda Golf & Spa Resort is the ideal place for a relaxing family holiday, offering a high standard of accommodation and an excellent range of dining options and facilities including a 9-hole golf course. Choose from rooms and suites, all with sea view, balcony or terrace, some with shared or private pools. A fantastic resort for families, children are treated like little VIPs from the moment they arrive, with a welcome bag, in-room bathrobes, slippers and toiletries. Excellent children’s club, the Kids Ark, is set in an olive grove with facilities including two children’s pools, waterslides, outdoor and indoor playground and a vegetable garden. Activities such as acting, cooking, games and garden cultivation are designed to give children an insight into Greek culture. Children’s golf, dancing, swimming and tennis lessons are also available and there’s even an Arsenal Soccer School Camp for budding young strikers! Teens are of course taken care of too, with games and sports to ensure they keep active and make new friends in the process.

Need to Know Transfer time

60 minutes

Local area

14 minute walk to Elounda

Crèche

4 months - 4 years old. Additional charge 6 days a week, 10:00 - 18:00

Kids’ clubs

5 - 12 years old. Complimentary

Teenage A range of activities suitable for teens are available activities during the daytime. A space dedicated to teenagers is available with table, board, and online games from 19:00 - 23:00 Babysitting

30 Euro for 3 hours

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available

Family Offers 50% off a second interconnecting room for children

Baby facilities Highchairs, sterilisers, pushchairs, bottle warmers on request potties, step stool, baby baths. Baby proofing of rooms can be arranged

Valid for travel completed between 22 Apr - 30 Oct 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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DOMES OF ELOUNDA, AUTOGRAPH COLLECTION Crete This beautiful, family friendly resort boasts three distinct types of accommodation: Suites, Residences and Villas. The Residences are the perfect choice for families seeking space and independence. Each features self-catering facilities, a private swimming pool and outdoor terrace for relaxing and dining. These accommodations sleep between four and eight people, so there’s space for any family size. Luxury villas boast their own pools for that extra level of indulgence. On the secluded natural beach there’s natural shading from olive trees and a dedicated families section. The gently shelving seabed means there are no scary drops for less confident swimmers either. Domesland is the place to be for kids between 4 and 12 years old, with its fantastic indoor spaces and outdoor play area, complete with sand pit, climbing frames and slides. Staff trained by Ofsted-approved Worldwide Kids Club are on hand here and little ones aged from 4 months to 4 years old will have a great time at Domes Crèche. Teenagers love Domes of Elounda too, for its Arcade Room with electronic gaming, graffiti wall and table games.

Need to Know Transfer time

75 minutes

Local area

4 minute drive to Elounda

Crèche

4 months - 4 years old. 2 sessions per day, 6 days a week (7 days in July and August) 10:00 - 13:00 and 15:00 - 18:00 4 - 23 months - 30 Euro per session or 45 Euro for 2 x 3 hour sessions in one day 24 months - 4 years old - 22 Euro per session or 35 Euro for 2 x 3 hour sessions in one day

Kids’ clubs 4 - 11 years old. Complimentary. 2 sessions per day 6 days a week (7 days in July and August) 10:00 - 13:00 and 15:00 - 18:00 Teenage activities

12+ years old - Complimentary. 10:00 - 18:00 10:00 - 21:00 during July and August

Babysitting

12 Euro per hour for 1 child, 14 Euro per hour for 2 children and 15 Euro per hour for 3 children

Kids’ menu Yes Early dining

Yes on request

Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, potties, pool fencing and car seats

Family Offers Receive up to 20% early booking discount Valid for travel completed between 25 Mar - 31 Oct 2016. Book by 1 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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ELOUNDA BAY PALACE Crete Elounda Bay Palace is set amidst 20 lush acres of landscaped gardens and boasts two private beaches, meaning there is plenty of open space for the family to explore and play. In fact, young and old alike will find much to keep them occupied, with a seawater swimming pool, children’s freshwater pool, five floodlit tennis courts, and a fully equipped activities centre offering sailing, waterskiing, jet skiing and scuba diving excursions. Children aged 4 to 12 years old will love the complimentary kids’ activities organised daily by an enthusiastic team. The diversity of accommodation options is another plus here, with many budgets and group sizes catered to. Self-contained and spacious, Prestige Club Family Rooms offer two bedrooms and two bathrooms, meaning no arguments over the shower in the mornings! The hotel’s four restaurants offer a diverse choice of cuisine and each has a specialised children’s menu. For a memorable ‘date night’, take advantage of the professional babysitting service and enjoy a romantic meal at the award-winning Thalassa Restaurant, set on a romantic waterside deck. Guests choosing this resort can also use the facilities and restaurants of sister hotel Elounda Beach Resort, located next door.

Need to Know Transfer time

60 minutes

Local area

15 minute walk to Elounda

Crèche N/A Kids’ clubs

4 - 12 years old. Complimentary, 6 days a week 10:00 - 18:30

Teenage activities

13 - 18 years old. Complimentary Sports activities in high season

Babysitting

13 Euro per hour for 1 child, 15 Euro per hour for 2 children and 17 Euro per hour for 3 children

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Family Offers Receive up to 20% early booking discount Valid for travel completed between 16 Apr -31 Oct 2016. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, potties and car seats


ELOUNDA BEACH HOTEL & VILLAS Crete Elounda Beach is another luxury hotel with an impressive array of accommodation, from interconnecting rooms to extensive family bungalows. With three bedrooms, a secluded pool and garden area the Exclusive Club Family Villas with Private Heated Pool, offer sumptuous surrounds for a family holiday. This much space makes such accommodation perfect for families travelling with friends, or on multi-generational trips. The Villas also include kitchenettes, so you can have that home-from-home holiday experience whilst enjoying all the benefits of resort living. Elounda Beach and her sister hotel next door share children’s facilities, with daily complimentary activities for 4 to 12 year olds, including sports, crafts and games. In high season, too, supervised children’s film evenings are a big hit, and give the adults some much needed grown-up time. For an unforgettable family day out, why not take a boat trip on a traditional Kaiki? You could sail to a nearby island and explore, go fishing or simply watch the sunset. Back at the resort, themed evenings and entertainment in the amphitheatre await!

Need to Know Transfer time

60 minutes

Local area

15 minute walk to Elounda

Crèche N/A Kids’ clubs

4 - 12 years old. Complimentary, 6 days a week 10:30 - 18:30

Teenage activities

At Elounda Bay Palace

Babysitting

13 Euro per hour for 1 child, 15 Euro per hour for 2 children and 17 Euro per hour for 3 children

Kids’ menu Yes Early dining

Yes in room or all-day dining available at the Greek Restaurant 11:30 - 23:00

Kids’ pool

At sister property Elounda Bay Palace

Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths, potties and car seats

Family Offers Receive up to 20% early booking discount Valid for travel completed between 16 Apr - 31 Oct 2016. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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BLUE PALACE, A LUXURY COLLECTION RESORT & SPA Crete Blue Palace is a luxury resort that really does go the extra mile for families, with sumptuous accommodation, exceptional service and a whole host of facilities to wow you. When your child arrives on their first day at the supervised Kids Club they will be greeted with a warm smile and surprise welcome package, before engaging in a huge range of activities, from lessons in traditional Cretan dancing, to Greek mythology and theatrical play. The award-winning Elounda Spa & Thalassotherapy centre is well worth a visit, either for some ‘me time’ or with the kids. The Young Traveller’s Collection here provides a spa menu especially for those aged 8 to 16 years old. If your little ones haven’t yet learned to swim, 45 minute private lessons are available on request, so you can all enjoy the three outdoor pools and private beach safely. Teens will love the array of watersports on offer, as well as that adolescent essential, free wifi in all rooms! Though with so much family fun - from adventurous coastal bike rides to cultural excursions - you might find that they spend a lot less time online on this holiday.

Need to Know Transfer time

60 minutes

Local area

10 minute drive to Elounda

Crèche N/A Kids’ clubs

Teenage N/A activities Babysitting

13 Euro per hour for 1 child 15 Euro per hour for 2 children

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities Highchairs, children’s bathroom amenities and bathrobes

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults Valid for travel completed between 22 Apr - 30 Jun and 1 - 30 Oct 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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3 - 12 years old. Complimentary. 6 days a week 09:00 - 17:00

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


MARBELLA CORFU Corfu Situated on the south-eastern coast of Corfu, this is a wonderful, family-friendly property with an all-inclusive option. The range of Family Rooms on offer here speaks to the resort’s welcoming attitude to all ages. Double bedrooms can be divided off from the main living area, with garden or sea views to choose from. For that extra level of luxury, the two bedroom suites here are an excellent option, especially for those travelling with older children. Teens won’t want to spend too much time indoors though, with activities from archery to cooking lessons at the complimentary Teens Club. The Meli Kids Club is run by the Worldwide Kids Company, and children from ages 4 to 12 years old can create, explore and play happily here. For the littlest guests, a WWKC crèche is also available, so parents can enjoy a break in the sunshine or grab lunch in one of the many fine restaurants. The resort also boasts two children’s pools; one with water slides and splash-about fun, the other designed especially for toddlers and only around 30cm deep. With two freshwater and seawater pools for all to enjoy, plus the inviting Ionian Sea, water babies will really love this place!

Need to Know Transfer time

30 minutes

Local area

5 minute drive to Moraitika

Crèche 4 months - 4 years old. 2 sessions per day, 6 days a week. 10:00 - 13:00 and 15:00 - 18:00 35 Euro per session or 50 Euro for 2 x 3 hour sessions in one day Lunch session 13:00 - 15:00 - 20 Euro per child, plus cost of food Kids’ clubs 4 - 11 years old. Complimentary. 2 sessions per day, 6 days a week 10:00 - 13:00 and 15:00 - 18:00 Lunch session 13:00 - 15:00 - 20 Euro per child, plus cost of food Teenage activities

12 - 18 years old. Complimentary 10:00 - 13:00 and 15:00 - 18:00

Babysitting

12 Euro per hour

Kids’ menu Yes Early dining

Yes in room or all-day dining available at the Greek Restaurant 11:30 - 23:00

Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Baby facilities on request

Highchairs, sterilisers, baby monitors, pushchairs, baby baths and potties

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults Valid all year

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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THE ROMANOS, A LUXURY COLLECTION RESORT, COSTA NAVARINO Peloponnese Sister property to The Westin Resort Costa Navarino, The Romanos Resort is an award-winning hotel also located in the beautiful Navarino Dunes and shares fantastic family-friendly facilities with its neighbour. Rooms, suites and villas are spacious and chic and make the perfect base for older families seeking sophisticated surrounds whilst also enjoying access to all you’d expect from an expansive beachside resort. Golf is a real focus here, with two impressive 18-hole courses: the Bernard Langer designed The Dunes Course and The Bay Course by Robert Trent Jones Jr. Navarino Golf Academy offers tuition to young and old, and boasts a full-size Driving Range, Putting Green and Short-Game practice area. The superlative Anazoe Spa is also housed here and provides the ultimate place for relaxation at The Romanos Resort, offering unique oleotherapy® treatments and floating pools. As well as sharing the Agora with other resort guests, further dining and drinking establishments include The Anax Lounge serving fantastic cocktails and Barbouni restaurant for delicious freshly caught fish, in a superb location on the beach.

Need to Know Transfer time

50 minutes

Local area

10 minute drive to Gialova Village

Crèche

4 months - 3 years old. 2 sessions, 6 days a week 35 (45) Euro - 4 hours 60 (70) Euro - full day (high season price) An hourly rate is available at 14 Euro per hour

Kids’ clubs

4 - 12 years old. 2 sessions 6 days a week 20 (25) Euro - 4 hours 30 (40) Euro - full day (high season price) An hourly rate is available at 14 Euro per hour

Teenage activities

Plenty of activities on site for teenagers at the recreational park

Babysitting

14 Euro per hour (max 3 children)

Kids’ menu Yes Early dining

Family Offers Receive up to 30% early booking discount Valid for travel completed between 1 Jun - 1 Oct 2016. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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A selection of restaurants open at 18:30

Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Highchairs, sterilisers, bottle warmers, baby monitors, pushchairs, baby baths, potties and car seats


THE WESTIN RESORT COSTA NAVARINO Peloponnese A prime sustainable destination, this resort boasts fantastic facilities to please young and old alike. Accommodation is stylish and spacious, with Family Suites being a great option near to the resort’s pools. Worldwide Kids Company run the children’s programme here, which comprises Cocoon for little ones aged 4 months to 3 years old and SandCastle for children aged 4 to 12 years old. Cocoon has a state of the art crèche facility, including play areas, a children’s pool, sandpits and a restful sleep room. SandCastle uses themed days to provide a fun and educational experience to inquisitive kids. Examples range from eco-walks in Navarino Dunes to supervised play in the ultra-fun aqua park. The Sports & Recreation Park features a ten pin bowling alley, basketball court, video game arcade and American diner - kids’ heaven! For sporty youngsters (and their parents), there’s the Navarino Racquet Academy offering tennis, mini tennis, squash, badminton and more. Agora, the authentic village centre at the heart of the resort houses a great variety of dining venues, including Greek, Lebanese, Italian and Asian cuisine. After a delicious family meal, watch a film on the large outdoor cinema screen, a real highlight!

Need to Know Transfer time

50 minutes

Local area

10 minute drive to Gialova Village

Crèche

4 months - 3 years old. 2 sessions, 6 days a week 35 (45) Euro - 4 hours 60 (70) Euro - full day (high season price) An hourly rate is available at 14 Euro per hour

Kids’ clubs

4 - 12 years old. 2 sessions 6 days a week 20 (25) Euro - 4 hours 30 (40) Euro - full day (high season price) An hourly rate is available at 14 Euro per hour

Teenage activities

Plenty of activities on site for teenagers at the recreational park

Babysitting

14 Euro per hour (max 3 children)

Kids’ menu Yes Early dining

A selection of restaurants open at 18:30

Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Highchairs, sterilisers, bottle warmers, baby monitors, pushchairs, baby baths, potties and car seats

Family Offers Receive up to 20% early booking discount Valid for travel completed between 20 Feb - 20 Nov 2016. Book by 31 May 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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Handpicked villas to fall in love with for your perfect family holiday. Villa Select can provide equipment such as cots, highchairs and stair gates as well as welcome packs with essential groceries such as bread, milk and fruit. A house-keeping service calls once a week (or more frequently) and there is the option of adding private chef service (in selected destinations), so you can indulge in some locally prepared cuisine. Our dedicated and friendly resort managers will visit you on arrival and be on hand at all times during your stay. To browse more family-friendly villas go to www.villaselect.com.

VILLA CORNELIA, SLEEPS 4 Trapezaki, Kefalonia This charming two-bedroom villa is perfect for smaller families who want a beachside location and independence that comes with a luxury villa holiday. Set on a hillside overlooking Trapezaki beach, there is a flat, lawned garden which features a play area that younger children will love. Complete with Wendy house and tunnels to climb through, the kids can spend hours playing in the sun whilst you relax by the private pool. Inside you’ll find a spacious living room and dining area, as well as two generously proportioned bedrooms and two bathrooms. The beach is a 600 metre walk away (though down a steep hill) and if you’d like to explore the beauty and culture of the region, we can arrange car hire with the necessary child seats should you need them.

VILLA DIAMANDI, SLEEPS 8 Megalipetra, Kefalonia This luxurious villa, just above a beautiful sandy beach, provides families with all the space and amenities that make for an outstanding villa holiday. Set over three levels and with four bedrooms, there is space for friends or grandparents to come along, whilst four immaculate bathrooms mean no shower queues in the morning or after a long day in the sun! For parents (or teenagers) who want extra privacy, the low ground level suite is ideal. This room boasts its own floor, en suite shower room and private courtyard terrace. The villa’s outdoor space is generous, with a fantastic swimming pool and views out towards Avithos beach, which can be accessed directly from the villa via a sandy path.

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VILLA CA NA MAGDA, SLEEPS 8 Pollensa, Mallorca This beautiful villa is located in a secluded position just 15-20 minutes walk from the centre of Puerto Pollensa, with its restaurants, shops and sandy beaches. Independent families will relish the opportunity to explore this area, whether by cycling through its countryside or enjoying watersports just off its shores. After long, exciting days, Villa Ca Na Magda is a great base to return to, with its well-equipped kitchen and spacious yet cosy living areas. All accommodation is set over a single storey, meaning no need for stair gates! Four bedrooms each benefit from their own en suite shower room, whilst two boast romantic four-poster king size beds. The private pool and luxurious day bed outside make this an ideal place for chilled lazy days in the Mallorca sunshine too!

Call now on 01789 020 7666 4441288 354 or or visit visit www.westernoriental.com/kidsinthemed www.villaselect.com


THE WATCH TOWER, SLEEPS 8/10 Nissaki, Corfu This stunning villa offers a truly superb setting for a family holiday on the beautiful island of Corfu. Children and adults alike will love exploring the winding paths that lead around the 10,000 square metre grounds, with gently sloping olive groves and fruit trees you are welcome to pick from. The garden itself features a shaded dining area, fully equipped barbecue and even a table tennis set. What’s more, the villa’s exceptional horizon pool features a safe, shallow section for small children, a rarity in self-catering villas. Within there’s room to sleep 10 people across four bedrooms, including two top floor rooms with en suite Jacuzzi baths and a large, sea-facing balcony. Teens will love the lower ground level, with two large sofa beds, a full sized pool table and a mini gym.

VILLA STEFANOS, SLEEPS 6 Coral Bay, Cyprus This stylishly appointed three bedroom villa sleeps up to six people and boasts many modern features, including a well equipped kitchen, and a large patio opening onto a spacious garden area and freeform pool. The pool also boasts a Jacuzzi, a great place for grown-ups to relax on a balmy evening. Further outdoor space can be found on the first floor, where an expansive and well-furnished patio provides the perfect setting for sun-bathing with beautiful views in all directions. Biking trails in the surrounding countryside and snorkelling in the clear waters at local beaches provide many opportunities for family fun. Plus, ask your resort representative about the discounts available to Villa Select residents in nearby restaurants and bars.

Call now on 01789 444 354 or visit www.villaselect.com

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Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


The true essence of the Mediterranean Cyprus is a little gem, neatly tucked away at the edge of the Mediterranean Sea. Rich in history and culture, the island is a wonderful place for the whole clan to explore together. You can expect a warm welcome from the locals too. Cypriot culture is very family-oriented so you’ll find eating out with your little ones a real pleasure.

Fast facts: • Time difference: GMT +2 hours
 • Flight time: 4 hours 35 minutes (Paphos or Larnaca)

Climate: Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Region

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Paphos/Polis

16 103 16 76

17 56

21 26

24 12

28

25 31

21 53

17 106

4

30

3

30

2

29

3

Rainfall in mm

Paphos Dating back to the Neolithic period, Paphos is a UNESCO World Heritage town, offering enthralling archaeological sites, historical treasures and superb, safe Blue Flag beaches. This mix of culture and seaside fun makes the city popular with families who crave a rich and varied holiday experience. Family favourites Hire bikes for the whole family and spend the day exploring the area via Paphos’ many cycle paths. A day out at Aphrodite Water Park is sure to entertain all ages, with colossal slides, an adventure playground and much more! See everything from meerkats to tigers, parrots to ostriches at the Paphos Zoo.

Polis This charming town is surrounded by natural beauty and has long been the choice of Cypriots for their own summer holidays. It’s also the perfect base to explore the diverse landscape of dense forests, rocky outcrops and secluded beaches, as well as nearby coastal and hillside villages, where you’re sure to receive a genuine Greek Cypriot welcome along with a taste of native culture and cuisine. Family favourites Take a stroll and grab lunch at the beautiful marina, where you can embark on many exciting boat trips. With some of Cyprus’s best snorkelling spots, be sure to explore the clear waters here. Older children and teens will love hiring buggies or quadbikes for the day to drive into the Akamas Mountains.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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ALMYRA Paphos Almyra boasts extensive facilities for children and is ideally located on the seafront, only a short distance to Paphos’ shops and attractions - including the famed House of Dionysos - making it a great choice for families.

Need to Know Transfer time

20 minutes

The Explorers kids team will entertain youngsters from 4 months to 12 years old with exciting, age-appropriate activities such as mini-Olympics, traditional Cypriot baking, games in the gardens and dancing. Teenagers are welcome to use ‘Escapes’, the teens hang-out at the sister hotel, Anabelle, just next door.

Local area

10 minute walk to Paphos Town

Crèche

4 months - 2 years old. 6 days a week, 09:30 - 17:30 30 Euro - half day 60 Euro - full day (includes meals) 300 Euro - 6 days (includes meals)

For the tiny tots there is a crèche and the hotel runs a Baby Go Lightly Programme, courtesy of which parents can prearrange all their baby’s requirements. Rooms and suites are spacious and a choice of interconnecting rooms is available.

Kids’ clubs

Adventurers 3 - 4 years old, Voyagers 5 - 7 years old Pioneers 8 - 12 years old 6 days a week, 09:30 - 17:30 25 Euro - half day 50 Euro - full day (includes meals) 250 Euro - 6 days (includes meals)

Teenage activities

13+ years old. 6 days a week July and August only located at Annabelle (sister hotel, next door) Some activities carry an additional charge

Babysitting

16 Euro per hour for 1 child, 18 Euro per hour for 2 children and 21 Euro per hour for 3 children

There are three excellent restaurants, which also serve children’s menus, and this hotel has some special facilities for adults too. These include watersports, tennis courts, a swimming pool, and fashionable boutique, not forgetting its adults-only AlmyraSpa™ which includes Eauzone restaurant and completes this luxurious picture.

Family Offers Receive up to 20% early booking discount plus complimentary half board Valid for travel completed between 14 Mar - 31 Oct 2016. Minimum 5 night stay. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

28

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

The Baby Go lightly programme allows you to pre-order almost everything you may need. Please ask for the Baby Go lightly booking form


ANASSA Polis Anassa, meaning ‘Queen’ in ancient Greek, is an apt name for this truly magnificent property on a majestic beachfront. All rooms and suites benefit from beautiful sea views and familyfriendly accommodation abounds. We love the spacious Two Bedroom Family Suites and a fantastic offer of book one Studio Suite and get the second free for kids during spring months! Gastronomic delights are prepared by four restaurants serving local and international creations. The children’s facilities are just as good with five age-appropriate kids’ clubs! The Adventurers Club caters to 3 to 5 year olds, while Globetrotters Club welcomes little ones from 4 months old. Engaging, resort-wide fun at the Voyagers and Pioneers Clubs is perfect for older children, while Escape is a dedicated hangout for teenagers during July and August. Along with a plethora of watersports on the beach, the hotel has three fantastic swimming pools, two of which are linked by a series of sculpted waterfalls. Additionally, a host of family and kids activity packages, from PADI Bubblemaker, to family golf days are available. For a family adventure, escape for a day on board the hotel’s private yacht and sail along the Akamas peninsula.

Need to Know Transfer time

50 minutes

Local area

5 minute drive to Latsi fishing village

Crèche

4 months - 2 years old. 6 days a week, 09:30 - 17:30 30 Euro - half day 60 Euro - full day (includes meals) 300 Euro - 6 days (includes meals)

Kids’ clubs

Adventurers 3 - 4 years old, Voyagers 5 - 7 years old Pioneers 8 - 12 years old 6 days a week, 09:30 - 17:30 25 Euro - half day 50 Euro - full day (includes meals) 250 Euro - 6 days (includes meals)

Teenage activities

13+ years old. 6 days a week July and August only Some activities carry an additional charge

Babysitting

16 Euro per hour for 1 child, 18 Euro per hour for 2 children and 21 Euro per hour for 3 children

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

The Baby Go lightly programme allows you to pre-order almost everything you may need. Please ask for the Baby Go lightly booking form

Family Offers Receive a complimentary second room for children (Studio or Garden Studio Suites only) Valid for travel completed between 14 Mar - 3 Jul 2016. Minimum 5 night stay

Receive 20% early booking discount Valid for travel completed between 14 Mar - 31 Oct 2016. Minimum 5 night stay Book by 31 Mar 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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OLYMPIC LAGOON RESORT Paphos Situated in a prime location on a Blue Flag Beach and close to Paphos Town, the premium all-inclusive Olympic Lagoon Resort Paphos is a paradise for families. Room options include Family Junior Suites which boast separate bedrooms for adults and children, giving that extra space that makes all the difference. Within the resort five themed swimming pools provide splash-about fun for all ages, from water slides to swim-up bars! An impressive range of indoor and outdoor sports such as pool volleyball, mini football, Yoga and Zumba are on offer here, while children of all ages are well catered for. There’s a complimentary crèche for those aged 6 months to 3 years old as well as the well-equipped Little Monsters Kids Club, and state of the art Teenz Club. The Olympic Soccer Academy is sure to thrill youngsters who love all things football! At mealtimes, there are five all-inclusive restaurants to choose from, including Greek Cypriot meze at Captain’s Deck and classic American fare at the Rock ‘n’ Roll Diner. For those mid-afternoon ‘I’m hungry’ moments, an all day snack bar is on hand, and this too comes as part of your premium all-inclusive package.

Need to Know Transfer time

20 minutes

Local area

13 minute walk to Paphos Town

Crèche

6 months - 3 years old. Complimentary, 5 days a week 10:00 - 12:30, 14:00 - 16:30 and 21:00 - 23:00

Kids’ clubs

3 - 12 years old. Complimentary, 6 days a week 10:00 - 12:30, 14:00 - 16:30 and 21:00 - 23:00

Teenage activities

12 - 17 years old. 10:00 - 23:00 (supervised) The Teenz Club has video game booths and hi-tech interactive games, an internet ‘surf station’, ‘Chillax’ club with TV screens and soda drinks at the ‘soda pop’ Teenz Club membership cards can be purchased at the reception

Babysitting

10 Euro per hour, per child

Kids’ menu Yes plus kids’ buffet, supervised dinner parties and meal time entertainment Early dining Yes Kids’ pool Yes

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults Valid for travel completed between 1 May - 30 Nov 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Kids’ playground Yes Family rooms Yes Baby facilities on request

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Sterilisers, changing mats, highchairs, baby baths, baby baby listening devices, food and bottle warmers, mosquito nets, baby bouncing chairs and potties


APHRODITE HILLS HOLIDAY RESIDENCES Paphos This collection of privately owned villas and apartments is set within the exclusive Aphrodite Hills Resort. From luxury apartments to expansive villas, all accommodation features fully equipped kitchens, separate living areas and communal or private pools; a fantastic option for families of all sizes in search of an independent holiday with the advantage of resort facilities close by. The central Village Square here features five restaurants, providing a wonderful selection of cuisine for all tastes. In addition, there are shops and mini market, bar and more. Sporting highlights include the 18-hole championship golf course, home of a junior golf academy, the Dream Team Soccer School and an eight tennis court academy with tuition available for all levels. The award-winning Retreat Spa is no longer an exclusively adult facility and now offers kiddie pamper days. To get closer to nature, venture out with horse riding from nearby stables, or discover the local area and Cypriot flora and fauna with nature walks and biking trails. With so much going on, be sure to spend at least one day simply soaking up the sun at one of two beach clubs. In such an expansive resort, car hire is a great option during your stay, speak to our Concierge service to arrange all this before you fly!

Need to Know Transfer time

15 minutes

Local area

20 minute drive to Paphos Town

Crèche

6 - 24 months old 10:00 - 18:00 closed 13:00 - 14:00 for lunch 8 Euro per hour 125 Euro for 20 hours

Kids’ clubs

3 - 12 years old 10:00 - 18:00 closed 13:00 - 14:00 for lunch 5 Euro per hour (8 Euro per hour if not potty trained) 80 Euro for 20 hours

Teenage activities

Teen activities available during school holidays

Babysitting

10 Euro per hour for 1 child, 12 Euro per hour for 2 children and 14 Euro per hour for 3 children Plus 20 Euro for transfer cost of babysitter/nanny

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes Baby facilities on request

Pushchairs, car seats, bouncy chairs, baby monitors baby walkers, stair gates, bed safety rails, playpens, sterilisers, highchairs, playmats, baby baths, potties and t oys

Family Offers Receive up to 10% early booking discount Valid for travel completed between 1 Apr - 17 Jul and 28 Aug - 31 Oct 2016. Book by 30 Apr 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


A blend of rich cultures, stunning landscapes and relaxed hospitality With a heritage that is not only infused into the pride of the Italian people but evident at every turn, Italy’s charms lie in its historically-rooted beauty and sun-kissed landscapes. Stroll around some of the world’s most iconic cities and immerse yourself in ancient culture, or laze and play on pure white sands for an entire week; wherever you choose to stay you’ll be treated to sublime cuisine and sensational scenery that every member of your family will love.

Fast facts: • Time difference: GMT +1 hour • Flight time: 2 hours 50 minutes direct to Florence, 2 hours 20 minutes direct to Olbia (Sardinia), 3 hours 10 minutes direct to Catania (Sicily)

Climate: Region

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

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Sardinia

14 55

15 65

16 58

18 48

22 31

26 21

29

5

29 18

26 30

22 71

17 66

15 90

Puglia

12 54

13 59

15 55

18 40

23 38

26 32

29 27

29 34

26 56

21 64

17 60

13 65

Florence

9

69

11 67

14 71

18 69

23 67

26 51

30 35

29 60

26 73

20 77

14 114 10 76

Rome

12 83

13 75

16 68

18 62

23 45

27 37

30 19

30 35

27 75

22 97

17 117 13 98

Sicily

13 83

13 67

15 57

18 47

21 22

25 11

28

28 17

26 37

22 84

18 82

5

14 88

Rainfall in mm

Sardinia

Florence

Fringed by a golden coastline boasting some of Europe’s finest beaches, Sardinia is a melting pot of history and natural beauty. The capital Cagliari has historical sites such as the Roman amphitheatre, which youngsters will love exploring.

Considered the birthplace of the Renaissance, Florence is a constant visual and cultural treat. From palatial art galleries to chic corner cafes; children will come home with new ideas and lasting memories.

Family favourites Visit one of the island’s grottoes and caves and gawp at the huge stalactites and stalagmites. Take a ride on The Little Green Train, a tourist line that snakes through some of Sardinia’s most beautiful landscapes.

Puglia Puglia is Italy’s little secret, a coastal holiday spot that the locals love. Here you can expect a dramatic coastline fringed with turquoise waters and views you could enjoy for hours on end. Family favourites Visit during February to experience the centuries old Puglia Carnival! Zoo Safari Fasanolandia is one of the largest zoos in Europe, with everything from gorillas to rollercoasters!

Family favourites Take a ride on the antique carousel in the charming bustle of Piazza della Repubblica. Climb the 463 steps to the top of Il Duomo and take in the view.

Rome It is impossible to sum up the allure of Rome succinctly, for its charms are endless. Prepare for a whirlwind of aweinspiring architecture, religious flavour, glamorous shops and don’t forget the gelato! Family favourites Visit the Colosseum and take a guided tour of the fascinating site. To save sore little feet (and your own!) take a pedicab tour through the cobbled streets.

Sicily Home to Mount Etna, which overlooks the holidaymakers as they explore all the island has to offer; gorgeous cuisine, landscape, heritage and coastline. For a culinary treat be sure to enjoy ricotta cannoli, panelle (fritters), fresh seafood and delicious oranges from the orchards of Ribera. Family favourites Kids will love the scenic cable car ride up Mount Etna. Take in a show at a puppet theatre; this stalwart of Sicilian culture can be found in all major towns.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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VERDURA RESORT, A ROCCO FORTE HOTEL Sicily Rocco Forte’s venture in Sicily is an exceptional keep-everybody-happy resort that delivers, with deliciously blue seas, swimming pools, verdant green golf courses, a serious spa and a private beach. There is so much to see, do and taste here for the whole family: mouth-watering dining options complement an extensive list of activities and facilities which includes six tennis courts, a football pitch, a 60 metre infinity swimming pool, a fully-equipped gym and running trails that meander through olive and lemon trees. Parents hoping to enjoy a treatment at Verdura Spa will be pleased to hear that their little ones are welcome too, with junior treatments available. For sporty juniors there’s no end of fun, with a Junior Golf Academy, Tennis Academy even a Juventus Training Camp during the summer months. But it doesn’t stop there; Verdura’s children’s provision goes above and beyond, with the excellent R-Babies, R-Kids and R-Teens programmes offering everything from a ‘teddy turn down service’ with milk and cookies, to Verduland, a kids’ club with playground, pool, sandpit and loads of exciting activities to boot!

Need to Know Transfer time

80 minutes

Local area

15 minute drive to Sciacca

Crèche

0 months - 3 years old 10:00 - 20:00 15 Euro per hour 45 Euro half day, 4 hours including lunch 90 Euro full day, 8 hours including lunch

Kids’ clubs

4 - 12 years old. Complimentary 10:00 - 20:00

Teenage activities

14 - 16 years old (open high season)

Babysitting

24 Euro per hour before midnight 30 Euro per hour after midnight for up to 2 children

Kids’ menu Yes Early dining

Yes on request from 18:00

Kids’ pool Yes

Family Offers Receive 25% discount on 2nd room for children Valid year round

Kids’ playground Yes Family rooms

Receive up to 35% Early Booking Discount Valid year round . Book 100 days or more in advance

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Yes. Guaranteed Interconnecting rooms available

Baby facilities Sterilisers, highchairs, baby baths, baby monitors, on request bottle warmers, potties, pushchairs, car seats for transfers

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


FLORENCE AND ROME If immersing yourself and your children in the fascinating culture of an historic Italian city sounds like the perfect family holiday, then a stay at Rocco Forte’s enviably situated properties in Florence or Rome is for you. The hotels have a sophisticated, cosmopolitan ambience, whilst also catering to the needs of youngsters with warmth and impressive attention to detail. For tots up to the age of 3 years old everything is provided, from play mats to rubber ducks! And if you’d like an evening out, there’s a babysitting service available. The RKids programme makes similar provision, along with in-house activities and city fact sheets to help them explore when out and about! Teens will love RTeens, with little touches such as a complimentary mocktail and city guide on arrival. A kids’ menu is available in the hotels’ restaurants.

HOTEL SAVOY Florence This elegant hotel is an easy walk from the city’s main attractions, including the Duomo, the Uffizi and the Ponte Vecchio. Selected rooms can be interconnected, making them perfect for families.

HOTEL DE RUSSIE Rome Hotel de Russie sits between the Spanish Steps and Piazza del Popolo and boasts a ‘Secret Garden’ within its walls; a unique feature in central Rome and the perfect place for children to play at the end of a busy day exploring the city.

Family Offers Receive up to 33% Discount plus 50 Euro food and beverage credit Valid for travel completed between 3 Jan - 24 Mar 2016. (Classic Suite & above)

Need to Know Transfer time

20 minutes (Savoy) 45 minutes (Rome)

Kids’ clubs

4 - 12 years old

Teenage activities

13 - 16 years old city activities and programmes are available upon request movies, games and games consoles

Babysitting

From 25 Euro per hour

Kids’ menu Yes Early dining Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Baby crockery, highchairs, bibs, bottle warmers, sterilisers, baby cots and baby bed linen, motion mobiles, night lamps and play mats

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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BELMOND VILLA SAN MICHELE Florence This stunning property, whose colonnaded façade is attributed to none other than Michelangelo, is perfect as a luxurious base for families wishing to explore the rich variety of Florence and its surrounding countryside. Nestled on a hilltop, you’ll enjoy spectacular views, beautifully landscaped Italian gardens and a pool for total relaxation. Home to its famous Cookery School, Villa San Michele offers a sumptuous dining experience at both of its restaurants. There is also a children’s menu available, along with drawing and colouring sets to occupy little ones at the table. The Smile Club here is open from mid-June to the end of August, and here 4 to 12 year olds can enjoy pizza demonstrations, learn how to cook a favourite recipe with chef Attilio, tour the secret gardens of the hotel, try painting or enjoy fun Italian lessons! Children also have their own dedicated Kids’ Concierge who can tailor-make activities including a treasure hunt in some of Florence’s most famous museums. For some truly special family time, ask the hotel to arrange a Tuscan picnic, to be enjoyed in the hillside beauty that surrounds this stunning property.

Family Offers

Need to Know Transfer time

20 minutes (Florence) 60 minutes (Pisa)

Local area

5 minute drive to Fiesole 20 minutes to Florence (free shuttle)

Crèche N/A Kids’ clubs

Teenage Kids’ Concierge is available to organise activities for activities families Babysitting

25 Euro per hour

Kids’ menu Yes Early dining Yes Kids’ pool No Kids’ playground No Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Cots and disposable bottles

Stay 3 nights only pay for 2 plus children up to 17 years old stay for free when sharing parents’ room Valid for travel all year

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4 - 12 years old. Complimentary 6 days a week mid June - end of August 12:30 - 17:30

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


BORGO EGNAZIA Puglia Designed to resemble an ancient Puglian village modelled from the region’s creamy Tufo limestone Borgo Egnazia has all white interiors to match. But don’t let the sleek décor fool you; this hotel is perfect for families! Their villas, with three bedrooms, private pool, fully equipped kitchen (including the necessary washer/dryer), make the ultimate retreat for your clan. For smaller families we can recommend the two bedroom Townhouses with kitchenette and second bedroom offering either twin beds or bunk beds. The hotel caters for children of all ages with a crèche, kids’ club and teens’ club. Whether embarking on jewellery making, baking, scavenger hunts, swimming or pottery, each day is designed to be a unique experience, full of new activities. Children’s facilities at the Village also include a kids’ pool and an adventure playground. Among the many activities on offer for all ages you’ll find horse riding, grass tennis courts, Vair Spa, 18-hole championship San Domenico Golf and of course the stunning beach with views of the Adriatic. So we’re confident you will never hear the words ‘I’m bored’!

Need to Know Transfer time

30 minutes

Local area

5 minute drive to Savellatri

Crèche

7 months - 2 years old. 7 days a week, 09:00 - 18:00 15 Euro per hour 45 Euro - half day 90 Euro - full day (lunch included) 15 Euro - lunch from 12:30 - 14:30

Kids’ clubs

3 - 13 years old. Complimentary 7 days a week, 09:00 - 18:00 15 Euro - lunch from 12:30 - 14:30

Teenage activities

A kids programme offers onsite and offsite for children from 8 - 12 year olds and 13 - 16 years old

Babysitting

15 Euro per hour

Kids’ menu Yes Early dining

Dinner and activities 18:00 - 20:00 (20 Euro if not on half board)

Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities Highchairs, bottle warmer, sterilisers, potties, baby on request monitors and baby baths

Family Offers Receive up to 20% early booking discount Valid for travel completed between 7 Jan - 30 Jun and 4 Sep 2016 - 6 Jan 2017. Book by 29 Feb 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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FORTE VILLAGE Sardinia With accommodation that ranges from rooms and suites to bungalows and villas, plus 21 restaurants, the Acquaforte Spa, and activities for all ages and interests, this vast resort is the perfect choice for families. Children will be enchanted by the superb ‘Wonderland’ offering activities including Italian cookery, ceramics and themed play featuring favourites such as Thomas the Tank Engine and Barbie. Wonderland is no typical kids’ club relegated to a corner of the resort; it’s at the heart of the village, a city on a child’s scale, run under the watchful eye of caring qualified staff. Teens love U-Club, with its laidback atmosphere, as well as DJ and Make-up Academies! For family fun, head to Leisureland with its go-kart racing, bowling alley, discos and more. The resort also offers a wide range of sporting academies including the Chelsea Soccer Football Academy, Rugby Academy with rugby legends Austin Healey and Will Greenwood and Pat Cash also making coaching visits to the Tennis Academy that bears his name. The children’s provision will leave parents free to indulge in the other delights of this resort from its stunning beaches to dinner prepared by a Michelin-starred chef.

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Choose from a range of accommodation styles... The sheer scale of this resort means there are a host of accommodation options to suit different budgets and family sizes.

Bouganville Located at the heart of the Forte Village resort, these wellappointed bungalows provide a luxurious base for family fun. The Family Play Garden Bungalows here are particularly suited to younger families, with a private outdoor play area and ample space within.

Le Palme Surrounded by tropical gardens, Le Palme is another collection of spacious bungalows. For more space the two bedroom Family Plus Bungalows are a great option, while children will love the independence of a single bungalow near to their parents.

Le Dune Hotel Le Dune is located close to the beach, with superlative bungalows that offer tranquil and spacious accommodation, perfect for families seeking a balance between resort-wide fun and relaxation.

Il Borgo The bungalows here are the closest in the resort to the children’s Wonderland, with ample space for younger families and enviable views out towards the Mediterranean vegetation.

Hotel Castello Forte Village’s most prestigious accommodation, completeley renovated, this elegant hotel is set in a secluded part of the resort, next to the white sand beach. Rooms and suites are beautifully appointed and guests enjoy exclusive access to the hotel’s heated freshwater swimming pool.

Need to Know Transfer time

50 minutes

Local area

1 hour drive from Cagliari

Crèche

0 months - 2 years old. 7 days a week 09:00 - 13:00 and 14:00 - 18:00 15 Euro per hour

Kids’ clubs

2 - 12 years old. Complimentary 7 days a week, 09:00 - 13:00 and 14:00 - 18:00

Teenage activities

Young adults can join U-Club and join in a range of activities. Meeting at 11:00, 18:30 and 22:30

Babysitting

15 Euro per hour

Kids’ menu

Yes, plus a special ‘Children’s Restaurant’

Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities Pushchairs, sterilisers (in restaurants), kettle. on request Themed rooms can be pre-booked which will include a range of Fisher- Price® toys. Ask for a Family Bungalow with Children’s Play Garden upgrade.

Family Offers Receive 15% early booking discount plus up to two children stay for free Valid for travel completed between 7 May - 31 Jul and 20 Aug - 30 Oct 2016 Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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CHIA LAGUNA Sardinia The Chia Laguna Resort overlooks the magnificent bay of Chia, with its beautiful white sand beach. There is an excellent choice of family-friendly accommodation whether you’re looking for one spacious room, interconnecting options or a three-bedroom luxury villa. What’s more, the dine around scheme allows half board guests to eat at a variety of restaurants, meaning more choice for fussy eaters! In fact, the Bimbi restaurant is dedicated to children, offering healthy food in a playful, safe setting. Children of all ages love spending time either at the nursery, or one of four ageappropriate kids’ and teens’ clubs, with a variety of exciting activities. Elsewhere a kids’ pool, three all-ages pools, tennis courts, bicycle hire, horse riding, quad bikes, a watersports centre, provide entertainment for the whole family. Sporty kids can opt for tennis or soccer lessons too. The beach is just 700 metres away, with a regular mini train service which runs between the hotel and beach; a great novelty for any young child.

Need to Know Transfer time

45 minutes

Local area

1 hour drive from Cagliari

Crèche

0 months - 2 years old 09:30 - 18:30 15 Euro per hour

Kids’ clubs

3 - 10 years old. Complimentary. 09:30 - 18:30 Mini Club 3 - 6 years old, Cadet Club 7 - 10 years old Junior Club 11 - 13 years old

Teenage activities

Adventure Club 14 - 17 years old. Complimentary 09:30 - 18:30

Babysitting

Yes from 15 Euro per hour

Kids’ menu Yes Early dining

Family Offers

Bimbi Restaurant especially for kids from 18:30 (dinner included in half board) also open for lunch

Kids’ pool Yes Kids’ playground Yes

Stay 7 nights only pay for 6

Family rooms

Valid for travel completed between 27 Aug - 2 Sep 2016. Book by 31 Mar 2016

Baby facilities Chia baby welcome kit includes a personalised on request stroller with the Baby’s name, cot, changing table, baby bath and bottle warmers (must be pre-booked)

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Yes. Guaranteed Interconnecting rooms available


Handpicked villas to fall in love with for your perfect family holiday. Villa Select can provide equipment such as cots, highchairs and stair gates as well as welcome packs with essential groceries such as bread, milk and fruit. A house-keeping service calls once a week (or more frequently) and there is the option of adding private chef service, so you can indulge in some locally prepared cuisine. Our dedicated and friendly resort managers will visit you on arrival and be on hand at all times during your stay. To browse more family-friendly villas go to www.villaselect.com.

VILLA LAURETTA, SLEEPS 10 Modica, Sicily This luxury villa is hidden away in the scenic countryside of southeastern Sicily. Sleeping 10 over two beautifully presented buildings, this restored 18th century estate is a great choice for larger families and groups. The main building here boasts three bedrooms and exceedingly spacious kitchen and living areas, which are light-filled with high ceilings. Another two-storey villa just next door has its own living space and two further bedrooms. This extra accommodation makes Villa Lauretta ideal for two families holidaying together, travelling with grandparents, or even as an annexe for teenagers who will love having their own space. Outdoors there are two swimming pools and a fantastic Mediterranean courtyard for dining alfresco. We highly recommend exploring the nearby Baroque town of Modica and a day at the beach at the Vendicari Nature Reserve.

VILLA FLORENTINO, SLEEPS 11 Acireale, Sicily This luxury villa has an almost palatial feel, with ample open-plan ground floor living space featuring grand pillars and beautiful tiled flooring. With six bedrooms and three bathrooms, there is scope for any family holiday set-up; multiple generations, large clans and accompanying friends can all be accommodated comfortably and with ease. Outside there are well-kept lawns to play or relax on, and an impressive swimming pool area with sun beds. The pool itself has a sloping depth and can be entered gradually by steps at one end, making it ideal for younger guests and less confident swimmers. Car hire is highly recommended in this secluded spot, with much to explore close by including the picturesque town of Acirale with its beautiful cathedral and many excellent restaurants.

Call now on 01789 444 354 or visit www.villaselect.com

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Where modern luxury meets ancient cultures Known as the country where East meets West, Turkey is a vast nation with so much to offer, not least its southern Mediterranean climate, providing beating sun in the summer months and gentle warmth for much of the rest of the year. Famously family-friendly, children are an integral part of the culture here, so you’ll have no problem eating out with kids or finding family-friendly daytrips to explore the wider environs of your destination.

Fast facts: • Time difference: GMT +2 hours • Flight time: 4 hours to Dalaman (Marmaris and Fethiye), 4 hours 10 minutes to Antalya (Belek)

Climate: Jan Region Marmaris Fethiye Belek

Feb

Mar

Apr

May

Jun

Jul

C˚ ☔☔ C˚ ☔☔ C˚ ☔☔ 13 216 14 163 16 102 20 47

C˚ ☔☔ 25 29

C˚ ☔☔ 30 17

33

6

33

15 224 15 159 18 95

25 29

30 10

34

3

C˚ ☔☔

22 48

Aug

C˚ ☔☔

Sep

Oct

Nov

7

C˚ ☔☔ 30 17

C˚ ☔☔ 25 78

C˚ ☔☔ C˚ ☔☔ 19 136 15 235

34 10

31 14

26 79

21 140 16 243

C˚ ☔☔

Dec

Rainfall in mm

Marmaris

Fethiye

Belek

Marmaris boasts beautiful coastal vistas, set against a backdrop of pine-clad mountains, offering scenic drives to charming hillside villages and ancient ruins. The area’s reliably long summers mean good weather is almost guaranteed between May and late October.

The stunning town of Fethiye is known as ‘a paradise that God granted to Earth’ and it’s not hard see why, with the ancient Lycian rock tombs, carved amazingly into the cliff face, and the pretty marina, offering a picture-perfect setting for a spot of lunch.

The resort of Belek is home to some amazing historical sites such as the 2,000 year old Aspendos amphitheatre. Combine this with white sandy beaches, an abundance of watersports and world-class golf resorts and you will find there is plenty to please every member of the family.

Family favourites For a water adventure visit AquaDream Waterpark and enjoy its thrills and spills. Explore the nearby pine forests on horseback or by quadbike. Take a day trip to Dalyan Caunos, where you can roll about in mud baths and meet Caretta Caretta sea turtles.

Family favourites Visit the colourful Fethiye market, where you’ll find everything from modern souvenirs to fragrant herbs and spices. View the iconic Lycian tombs from the water on a sightseeing boat trip. If you’re a family of thrill-seekers, why not try paragliding over the beautiful beach at Olu Deniz?

Family favourites Visit the Roman ruins of Perge, one of the best preserved archaeological sites in Turkey. Take a daytrip to the nearby city of Antalya where you can amble around the cobbled streets and sample delicious local food. There are an abundance of watersports to try here, from kite-surfing to paddle-boarding.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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GLORIA GOLF RESORT Belek Gloria Golf Resort is located directly on the beachfront amidst pine forests, with a mountainous backdrop and the biggest golf course in Turkey. Here you’ll find an excellent choice of accommodation to suit the needs of any family. Well-appointed Junior Suites sleep two adults and two children, while Family Suites feature two bedrooms and two bathrooms, and include an upgrade to all-inclusive when you book a stay in summer time, a real bonus with growing youngsters! Both adult and children’s pools are located within the beautiful gardens, while a thrilling Aquapark features eight waterslides of differing sizes and speeds. Alternatively head to the beach where there are Pavilions for those who prefer their own space or want a shaded area for little ones. Gogi Kids Club is sure to fill children’s days with fun. There are three clubs suitable for different age groups with activities ranging from treasure hunts to football tournaments. Another highlight for kids is the indoor Gogi Fun Jungle, a fantastic soft play centre where children can let loose and enjoy swings and climbing walls.

Need to Know Transfer time

45 minutes

Local area

10 minute drive to Belek

Crèche

12 months - 3 years old 09:00 - 23:00 15 Euro per hour for babysitting in Gogi Kids Club

Kids’ clubs

4 - 12 years old. Complimentary Gogi Mini 4 - 7 years old, Gogi Junior 8 - 12 years old 09:00 - 23:00

Teenage activities

13 - 17 years old. Complimentary 11:00 - 12:30, 14:30 - 17:00 and 19:30 - 22:30 Activities are at an additional charge

Babysitting

30 Euro per hour, per child up to 23:00 40 Euro per hour, per child from 23:00 - 02:00 In guests, rooms

Kids’ menu Yes Early dining No Kids’ pool Yes

Family Offers Receive up to 15% early booking discount Valid for travel completed between 1 Apr - 31 Oct 2016. Book by 31 Mar 2016

Book a Family Suite category or above and receive a complimentary upgrade to all-inclusive

Kids’ playground Yes Family rooms Yes Baby facilities on request

Valid for travel completed between 1 Apr - 31 Oct 2016

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Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Highchairs, potties, pushchairs, bottle warmers, step stools, baby bouncer, potties and baby baths. Plug socket and door protectors available if requested in a dvance


GLORIA SERENITY RESORT Belek The ultra-luxe offering at the Gloria Hotel & Resorts, Gloria Serenity lives up to its name, providing a truly peaceful setting within a family friendly ethos. Rooms here are pleasingly spacious and appointed with luxury in mind, while suites offer a sundeck and private Jacuzzi. For the utmost privacy and space, families can choose from a selection of sumptuous villas, from two-bedroom Pool Villas to the palatial Serenity Presidential Villa with six bedrooms, its own pool and even a games room! Guests at this luxury enclave can also enjoy all of the outstanding family provisions in the wider Gloria Golf Resort, including the Gogi Kids Club and Gogi Fun Jungle. Another shared novelty that children will love is the Gloria Zoo home to many animals including flamingos and ponies, and where there are even more activities to take part in. Babies aren’t forgotten either; the Very Important Minis (VIM) service is a lifeline to parents. Understanding that babies are often on schedule that can limit your holiday plans, experienced staff prearrange all of your in-room infant needs, and can also arrange for your little one’s meals to be delivered at the time and location of your choosing!

Need to Know Transfer time

45 minutes

Local area

10 minute drive to Belek

Crèche

12 months - 3 years old 09:00 - 23:00 15 Euro per hour for babysitting in Gogi Kids Club

Kids’ clubs

4 - 12 years old. Complimentary Gogi Mini 4 - 7 years old and Gogi Junior 8 - 12 years 09:00 - 23:00

Teenage activities

13 - 17 years old. Complimentary 11:00 - 12:30, 14:30 - 17:00 and 19:30 - 22:30 Activities are at an additional charge

Babysitting

30 Euro per hour, per child up to 23:00 40 Euro per hour, per child from 23:00 - 02:00 In guests, rooms

Kids’ menu No Early dining No Kids’ pool

At Gloria Golf Resort

Kids’ playground At Gloria Golf Resort Family rooms Yes Baby facilities on request

Highchairs, potties, pushchairs, bottle warmers, step stools, baby bouncer, potties and baby baths. Plug socket and door protectors available if requested in a dvance

Family Offers Receive up to 15% early booking discount Valid for travel completed between 1 Apr - 31 Oct 2016. Book by 31 Mar 2016

Book a Family Suite category or above and receive a complimentary upgrade to all-inclusive Valid for travel completed between 1 Apr - 31 Oct 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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HILLSIDE BEACH CLUB Fethiye Nestled in a picturesque bay, the welcoming Hillside Beach Club offers a relaxed atmosphere, wealth of facilities and activities for young and old alike. Family rooms are comfortable and spacious, with two bedrooms and a large, sea-facing terrace. The main beach, Kalemya Bay, has been awarded the Blue Flag and elsewhere tennis, archery, Pilates, waterskiing, wake boarding, scuba diving and speedboat rides are just some of the options for days filled with family fun. The hotel also offers facilities for even the tiniest guests with a range of baby services and age appropriate clubs. Kidside is an entire area dedicated to family time and a space for 4 to 7 year olds to enjoy the two pools, four waterslides, crafts tables and games areas. The Junior Club for 8 to 13 year olds features state of the art technology and offers a range of sporting activities such as football, basketball, watersports and sailing lessons. Older teens are kept entertained at the Young Club with a range of sports, DJ and dance lessons and electronic games. Evenings bring delicious meals including two à la carte restaurants and lively entertainment for the whole clan to enjoy.

Need to Know Transfer time

60 minutes

Local area

10 minute drive to Fethiye

Crèche N/A Kids’ clubs

Kidside 4 - 7 years old Complimentary, 09:30 - 18:30 Junior Club 8 - 13 years old Complimentary, 10:00 - 23:00

Teenage activities

14 - 17 years old Complimentary, 10:00 - 23:00

Babysitting

10 Euro per hour per child (maximum 3 hours) After midnight a taxi for babysitter will be required

Kids’ menu No Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms Yes

Family Offers Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Baby facilities on request

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Pushchairs, bottle warmers, sterilisers, baby baths baby monitors, feeding chairs. A fresh ‘Baby Buffet’ is available in the Main Restaurant


D-HOTEL MARIS Datça Peninsula This outstanding hotel is perfect for families with older children and teenagers. Guests here can enjoy the surrounding natural beauty on one of five scenic beaches, or take to the waves with waterskiing, catamaran sailing or even scuba diving. Young adults will love the Teenage Club, a stylish and spacious contemporary venue where they can hang out, watch films and take part in workshops such as t-shirt making and crafts. Not that they’ll want to spend much time inside, with so many outdoor pursuits on offer, plus the opportunity to earn internationally recognised certificates in watersports whilst on holiday here. Dining is equally delightful, with five à la carte restaurants to choose from. The Turkish steakhouse, Nurs Et, serves sumptuous fine cuts and mouth-watering desserts, whilst the exciting Zuma restaurant offers delicious Japanese fare, with plenty of sharing plates and a sushi counter, all accompanied by the beats of a resident DJ and first class service. Whilst luxury suites can already accommodate older families comfortably, the addition of family rooms and a kids’ club in 2016 promises to make D-Hotel Maris hard to beat for a Turkish family holiday.

Need to Know Transfer time

30 minutes

Local area

40 minute drive to Marmaris

Crèche N/A Kids’ clubs

Kids’ club planned for 2016

Teenage activities

Teenage Club area is open 09:00 - 12:00 and 14:00 - 18:00

Babysitting

Yes addtional charges apply

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Yes please ask for more details

Family Offers Receive 10% early booking discount Valid for travel completed between 2 May - 30 Oct 2016. Book by 24 Apr 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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Breathtaking beauty and boundless family fun Portugal, with its golden sands, dramatic coastline, lush vineyards, charming historic towns and abundant familyfriendly facilities, has something for every visitor. These highlights are complemented with an abundance of delicious cuisine, much of which will appeal to young taste buds too, especially the famous pastel de nata (Portuguese custard tart). Portugal and Madeira are great destinations for families with warm weather, short flight times and little to no time difference.

Fast facts: • Time difference: GMT • Flight time: 2 hours 45 minutes (Faro) 3 hours 55 minutes direct to Funchal (Madeira)

Climate: Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Region

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

C˚ ☔☔

Algarve

15 97

16 68

18 54

19 41

22 30

25 17

28

2

29

3

27 16

23 54

19 83

16 100

Madeira

15 112 15 93

16 75

16 49

18 30

20 18

22

9

23 12

23 38

21 82

18 110 16 108

Rainfall in mm

Algarve

Madeira

The Algarve region stretches along Portugal’s southern coastline, offering established resorts to suit every holidaymaker. Surfing, scenery, sports and culture; there is so much to enjoy that it’s no wonder families choose to come here again and again. With flights taking less than 3 hours, and milder temperatures than its more southerly cousins, the Algarve is an especially great choice for those travelling with toddlers.

Nearly 600 miles off the coast of the mainland, Madeira also enjoys a mild climate all year round, making it a great option for winter warmth, or splash-about fun in the heat of summer.

Family favourites Spend the day at Zoomarine, a water park, aquarium and sealife centre all in one (opens seasonally so do check before you go!). Play a round of golf as a family; the Algarve is world-renowned for its excellent courses. Take a boat trip from Lagos or Portimao and go dolphin-watching.

Family favourites Go hiking in the levada trails of Madeira; walk alongside ‘mini-canals’ that provide the island with irrigation, criss-crossing a host of landscapes en route. Take a truly unique boat ride on a replica of Christopher Columbus’s boat, Santa Maria! Visit in April when the country is in full bloom and enjoy the Madeira Flower Festival.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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PINE CLIFFS HOTEL & RESIDENCES, A LUXURY COLLECTION RESORT Albufeira, Algarve Here you’ll discover a property that has a genuine dedication to fulfilling every need of you and your children. Accommodation includes Junior and Duplex Suites, with their enormous bathrooms and rainforest showers. The Pine Cliffs Residence Apartments are also perfect for independent families, as these 2-3 bedroom self-catering apartments come complete with a fully-fitted kitchen including washing machine. For 2016 the introduction of the Pine Cliffs Ocean Suites will create 76 luxury apartments overlooking the coastline, with 1, 2 or 3 bedrooms making them ideal for families. When you do want to eat out there are eight restaurants (some seasonal) with children’s menus to choose from, plus themed nights, cuisine from around the world and live music. Children will be shrieking with excitement while exploring the two life-sized pirate ships at Porto Pirata, the hotel’s 7,000 square metre on-site children’s village. Here, children aged 6 months to 8 years old are supervised by well-qualified staff while adventure beckons on a bouncy castle, basketball court, mini track for big-wheel toys, scooters and bikes, and a swimming pool just for kids. For older children aged 8 to 13 years old the Junior Club is perfect, with its more ‘grown-up’ activities, including football tournaments and archery, many of which parents are welcome to join in too!

Family Offers Receive up to 10% early booking discount Valid for travel completed between 1 Apr - 31 Oct 2016. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Need to Know Transfer time

45 minutes

Local area

15 minute drive to Albufeira

Crèche

6 - 36 months. Easter - October, 09:30 - 17:00 40 (60) Euro - half day excluding lunch 60 (90) Euro - half day including lunch 90 (120) Euro - full day including lunch (high season July and August)

Kids’ clubs

Sailors 3 - 4 years old. Easter - October, 09:30 - 17:00 25 (40) Euro - half day excluding lunch 40 (60) Euro - half day including lunch 50 (70) Euro - full day including lunch Pirates 5 - 8 years old. Easter - October, 09:30 - 17:00 20 (30) Euro - half day excluding lunch 35 (45) Euro - half day including lunch 45 (60) Euro - full day including lunch (high season July and August)

Teenage activities

8 - 13 years old. Operates Summer and festive periods Junior Club activities incur a nominal charge

Babysitting

1 or 2 children - 13 (19.50) Euro per hour 3 children - 18 (27) Euro per hour (after midnight)

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms Yes. Guaranteed Interconnecting rooms available Baby facilities on request

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Highchairs, bottle warmers, sterilisers, potties, baby monitors and baby baths


MARTINHAL SAGRES BEACH FAMILY RESORT HOTEL Sagres, Western Algarve Located on a stunning sandy beach within a protected national park, Martinhal offers a host of entertainment for children of all ages and plenty of opportunities for quality family time. The kids’ club encourages children to be active and inquisitive, with activities that range from t-shirt printing to treasure hunts. For older children the Blue Room offers the very latest electronic games and the more active can attend football school, take tennis lessons or learn to surf. The natural park surrounding the resort is waiting to be discovered whether by mountain bike, horseback, or on foot and there are numerous watersports to try, as well as five different swimming pools, perfect for some family fun. All restaurants here have a special children’s area, which is supervised during mealtimes ensuring smaller children are entertained between courses - the perfect recipe for stress-free family meals. The full self-catering and laundry facilities in the family-friendly Ocean, Bay, Pinewood and Garden View Houses, mean you can stock up your fridge with soft drinks and baby food from the on-site supermarket, yet still enjoy the sumptuous Portuguese restaurant cuisine at mealtimes; the best of both worlds!

Need to Know Transfer time

90 minutes

Local area

20 minute walk to Sagres

Crèche

6 - 24 months, 09:30 - 17:30 Complimentary, November - April May - October. 3 sessions per day 09:30 - 11:30, 12:30 - 14:30 and 15:30 - 17:30 25 Euro - per 2 hour session. An additional hour on each session is available at 10 Euro per hour

Kids’ clubs

2 - 5 years old, 09:30 - 17:30 Complimentary November - April 2 - 5 years old and 6 -8 years old May - October 20 Euro 09:30 - 12:30 20 Euro 12:30 - 14:30 (lunch included) 10 Euro 14:30 - 17:30

Teenage activities

Explorer Club 9 - 13 years old Blast Club 14 - 16 years old Activity programme during school holidays

Babysitting

20 Euro per hour

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Potties, bottle sterilisers, bottle warmers, safety gates baby baths, toilet seat adapters and pushchairs

Family Offers Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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MARTINHAL QUINTA FAMILY RESORT Quinta do Lago, Algarve Newly opened, and under the same management as its larger namesake, this ‘village’ of villas and family friendly facilities is located in Quinta do Lago, on Portugal’s southern coast. The selection of spacious accommodation here ranges from two-bedroom town houses to five-bedroom luxury villas, all complete with their own pool! Additionally, there’s a resort swimming pool and shallow kids’ pool at the centre of the complex. This is a property that takes the needs of families seriously and understands that little things make big differences; like being able to drink your coffee whilst it’s still hot, or getting half an hour to read your book in the sunshine! The Baby Concierge service here allows you to pre-book items from bottle sterilisers to baby baths. Raposhinos Kids Club offers fun and stimulating activities for children aged 6 months to 8 years old, while experienced babysitters are on hand should you want an evening off. Older children will love hanging out at the Blue Room, where they can play air hockey, pool and socialise with peers. Resort wide, all staff are welcoming and child-friendly, and there are plenty of fun activities close by, from mini-golf to horse riding.

Need to Know Transfer time

20 minutes

Local area

15 minute walk to Quinta do Lago

Crèche N/A Kids’ clubs 7 - 8 years old. Additional charges apply. 6 months - 6 years old need to be supervised, babysitters are available but must be booked 24-hours in advance 10:00 - 13:00 and 14:00 - 16:00 Teenage activities

The Blue Room An unsupervised leisure facility for all children - it is especially suitable for ages eight and above.

Babysitting

1 or 2 children - 14 (19) Euro per hour 3 children - 17 (22) Euro per hour (after midnight)

Kids’ menu Yes Early dining

Yes at Mbar (light snacks)

Kids’ pool Yes

Family Offers Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Kids’ playground Yes Family rooms

2 - 5 bedroomed villa accommodation

Baby facilities on request

Baby baths, sterilisers, bottle warmers, potties, safety gates, door protectors

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


THE LAKE SPA RESORT Villamoura, Algarve This Algarve resort is superbly located on the edge of the lively beach destination of Vilamoura, perfect for families who like to venture out and explore local shops and restaurants. An attractive crescent beach lies directly in front of the hotel’s charming main building, while just a walk away is the incredible wide sandy Falesia beach; yet another plus for this location, as well as a private lake which offers complimentary Canoes and pedal boats. For water babies, there’s also a zero entry, sandy bottomed swimming pool perfect for safe, aquatic fun! Family friendly accommodation comes in many forms here, including Family Rooms, well-equipped apartments featuring their own dining areas and kitchen facilities. Independent families can choose to eat on their own schedules in their own space, or dine at one of the five restaurants and snack bars. One day you could be enjoying the mix of Mediterranean and Asian flavours at Fusion, the next you could be dining on freshly caught fish at the floating restaurant, Marenostrum. The Koala Club here takes little ones from 3 to 12 years old and offers a host of fun, with an exciting playground and activities from canoeing to arts and crafts!

Need to Know Transfer time

20 minutes

Local area

5 minutes walk to Villamoura Marina

Crèche N/A Kids’ clubs

3 - 12 years old. End of March - end of September 5 days a week and 7 days a week in high season 09:30 - 13:00 - 10 Euro 14:00 - 18:00 - 15 Euro (afternoon snack included) 09:30 - 18:00 - 20 Euro (afternoon snack included) Membership Kit (check-in) plus 1st day - 25 Euro

Teenage N/A activities Babysitting

1 or 2 children - 15 (22) Euro per hour Up to 4 children - 20 (27) Euro per hour (after midnight)

Kids’ menu

Yes in Fusion restaurant

Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Baby baths, sterilisers, bottle warmers, highchairs

Family Offers Receive up to 50% discount on 2nd room for children Valid for travel completed by 31 Oct 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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MONTE SANTO RESORT Carvoeiro, Algarve The Monte Santo is a wonderful choice for a family holiday in the Algarve. With 24hour security, five outdoor swimming pools, one indoor pool (ideal for winter use), babysitting services and a kids’ club open from April to September, there’s plenty to keep everyone happy. You’ll love the bright and airy accommodation, equipped with kitchens, living areas, terraces/balconies and between one and three bedrooms on offer. All guests receive a welcome drink, complimentary shuttle to the nearby town of Carvoeiro, use of the spa facilities and access to the Planet Junior’s Kids Club. Children aged 4 to 12 years old can attend the kids’ club where they can swim, play games and do arts and crafts. The Baby Must Have! programme also provides all those child-friendly essentials, making it easier for adults to travel light! Nearby, there’s the Kartodromo Interacional do Algarve, one of Europe’s largest kart circuits and there are also four water and theme parks, the Lagos Zoo, mini golf courses and watersports to be enjoyed.

Need to Know Transfer time

45 minutes

Local area

10 minute drive to Carvoeiro

Crèche N/A Kids’ clubs

Teenage N/A activities Babysitting

15 Euro per hour

Kids’ menu Yes Early dining

On request

Kids’ pool Yes Kids’ playground Yes Family rooms Yes Baby facilities on request

Family Offers Receive up to 15% early booking discount Valid for travel completed by 31 Oct 2016. Book by 1 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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4 - 12 years old. Complimentary 10:00 - 17:00

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

Baby monitors, potties, baby baths, highchairs blenders, baby bottles, water floats, books, crayons and colouring books


EPIC SANA ALGARVE HOTEL Albufeira, Algarve Epic Sana is one of the newest resorts in the Algarve with direct access to Falésia Beach; this beach is known for the multicoloured cliffs and it is the only beach in the Algarve to be awarded the prestigious Golden Flag by the European Union. In the peak summer months those booking family accommodation such as Suite Homes and So Suites receive a ‘Brunch’ service from 8am to 4pm operating from 1 July - 15 September which includes breakfast, ice cream, tea, coffee and soft drinks during the day time, and a buffet lunch. This is a great bonus, as it takes away the hassle of buying drinks and snacks for the kids throughout the day. And we’re sure they’ll work up a hefty appetite with all that’s going on here! The resort offers an array of facilities including five outdoor pools - two of which are for children - plus an indoor pool for the cooler months. Children aged 4 to 12 years are kept entertained at the Little Stars Kid’s Club with an indoor activity centre and supervised activities organised throughout the week and a fab playground. The Bubbles Bay Club caters to tots and has a sleeping area, baby-changing room and lots of opportunity for playtime!

Need to Know Transfer time

20 minutes

Local area

15 minute drive to Albuefeira

Crèche

Playroom is for infants 3 months - 3 years old with baby changing and toilets (not supervised) Babysitting can be arranged at an additional cost

Kids’ clubs

4 - 12 years old. Complimentary 10:00 - 13:00 and 14:00 - 18:00 operates seasonally 10:00 - 18:00 during high season with themed nights

Teenage activities

Games room which includes a ping pong table, a PS4 game console and table football

Babysitting

08:00 - 18:00 12.50 Euro per hour 18:00 to midnight 20 Euro per hour After midnight 30 Euro per hour Additional child 10 Euro supplement per hour

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Interconnecting rooms available

Baby facilities on request

Cots and highchairs

Family Offers Receive up to 20% early booking discount Valid for travel completed by 31 Oct 2016. Book 90 days or more in advance

Receive complimentary upgrade to half board Valid in hotel rooms only Valid for travel completed between 1 Apr - 15 Sep 31 Oct 2016 Book by 29 Feb 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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CONRAD ALGARVE Quinta do Lago, Algarve The Conrad Algarve offers families truly luxurious accommodation that is also flexible to your needs, with interconnecting room options and a variety of spacious suites. Children of all ages will find something to delight them here, with the Little C Palace kids’ club open to youngsters aged 3 to 12 years old. Organised activities are put on throughout peak season, whilst more independent children will love simply exploring the children’s playground and further delights of this extensive resort. There is also a parent and toddler play area and the option of child-minding for younger children should you need it. The family-friendly Sensations Pool here takes a lagoon form and can provide young and old alike with endless aquatic fun. Or, for those precious grown-up moments, head to the adult-only heated infinity pool, complete with a state of the art underwater sound system! The hotel also offers many guided excursions that the whole family will enjoy, such as a family-friendly cycling tour and a Jeep Safari through the outstanding natural beauty of the Algarve. At the end of an action-packed day, the whole family can enjoy a delicious meal at one of three restaurants.

Family Offers First child up to 12 years old stays free when sharing a room with 2 adults

Need to Know Transfer time

25 minutes

Local area

5 minute walk from local shops and restaurants

Crèche

Toddler play area, must be accompanied by adult or babysitter. Daytime babysitting can be arranged

Kids’ clubs

3 - 12 years old. 4 days a week 3 - 6 years old from 34 Euro for 2 hours 7 - 12 years old 24 Euro for 2 hours

Teenage N/A activities Babysitting

Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Guaranteed Interconnecting rooms available

Baby facilities on request

Baby monitors, baby baths, baby bottles sterilisers

Valid all year

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

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Yes can be arranged at an addtional charge

Kids’ menu Yes

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


VILA VITA PARC Porches, Algarve Vila Vita Parc in the Algarve is less than three hours flying time from the UK, and provides plenty to occupy young and old. Whether you and yours want a round on the18-hole mini golf course or a splash about at the beach, there are endless opportunities for family fun! With eight swimming pools including a heated indoor pool, outdoor pools and child-friendly pools, water babies will be in heaven, while active clans will love the three tennis courts, volleyball court, and mountain bike hire. Annabella’s Kids Park, with its slides, trampolines, swings and exciting activities, will enchant children aged 4 to 11 years old, whilst little ones can be cared for at Natalie’s Crèche. While they have the time of their lives, parents can take a well-earned break in the Vila Vita Spa, or spend some time on the fairways. Refreshed, the family can meet up again at dinner time, where choices are just as enticing, with ten restaurants including The Whale, a family friendly Italian Trattoria, and the Ocean Restaurant, a fabulous venue boasting two Michelin stars and perfect for older families.

Need to Know Transfer time

35 minutes

Local area

5 minute drive to Porches or Armação de Pêra

Crèche

6 months - 3 years old. 10:00 - 18:00 5 days a week and 7 days a week in high season 56 Euro - half day 84.50 Euro - full day 17 Euro per hour

Kids’ clubs

4 - 11 years old. Complimentary 10:00 - 18:00 5 days a week and 7 days a week in high season

Teenage activities

12+ years old Activity programme available during summer school holidays. Some activities carry an additional charge

Babysitting

17 (20) Euro per hour (after midnight)

Kids’ menu Yes Early dining

Yes in the kids’ club or The Whale

Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Kettles, bottle warmers, sterilisers and potties

Family Offers Receive 10% early booking discount plus one complimentary dinner Valid for travel completed by 30 Jun and between 1 Sep - 31 Oct 2016. Book 60 days or more in advance

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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BELMOND REID’S PALACE Madeira With a legacy dating back to 1891, this hotel retains its timeless grandeur, whilst boasting all the latest family-friendly facilities. Set on cliffs overlooking the Atlantic Ocean, guests can enjoy acres of subtropical gardens, as well as access to the sea and the charming town of Funchal with its restaurants, shops and nightlife. This location means it’s the perfect base for families who wish to explore the local area. Although with the plethora of amenities on offer, there’s plenty of exploring to do at the resort itself! Grown-ups will love the indulgent spa and afternoon tea on the terrace, whilst their little ones are treated like royalty. Children receive a personalised check-in and a special K-Reid’s Welcome Kit along with in-room welcome amenities, bathrobe, slippers and teddy bear! There is even a get together children’s mocktail party, along with in-house entertainment and the Fun@Reid’s kids’ club (for 3 to 9 year olds). For 10 to18 year olds, the Fun@Reid’s teens’ club provides a ‘cooler’ place to hang out, and plenty of engaging activities. A children’s pool and thatched playhouse complete the picture.

Need to Know Transfer time

20 minutes

Local area

10 minutes walk to Funchal (free shuttle)

Crèche N/A Kids’ clubs

3 - 9 years old. Complimentary 10:00 - 17:00

Teenage activities

10 - 18 years old. Complimentary 10:00 - 22:00

Babysitting

1 - 2 children 15 Euro per hour

Kids’ menu Yes Early dining

Kids’ playground Yes Family rooms

Guaranteed Interconnecting rooms available

Baby facilities on request

Baby cots, bottle warmers and sterilisers

Family Offers Receive 50% on a second room for up to 2 children aged under 18 years old Valid in Superior Room categories or higher for travel completed by 31 Oct 2016

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Yes in Villa Cipriani

Kids’ pool Yes

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


Handpicked villas to fall in love with for your perfect family holiday. Villa Select can provide equipment such as cots, highchairs and stair gates as well as welcome packs with essential groceries such as bread, milk and fruit. A house-keeping service calls once a week (or more frequently) and there is the option of adding private chef service (in selected destinations), so you can indulge in some locally prepared cuisine. Our dedicated and friendly resort managers will visit you on arrival and be on hand at all times during your stay. To browse more family-friendly villas go to www.villaselect.com.

VILLA MAXIMO, SLEEPS 8 Gale, Algarve Situated in the Gale area of the Algarve, this charming four bedroomed villa is less than 10 minutes drive from restaurants, shops and a host of picturesque beaches, but still retains an air of seclusion. The well-appointed interiors have a homely feel and eight guests can be comfortably accommodated in bright, air-conditioned bedrooms. Parents should insist on taking the master suite here, with its gloriously positioned roof terrace and full bathroom en suite. No worries about shower queues here though, as there are a total of four bathrooms! Outside, there are plenty of spots to sunbathe or relax in the shade, plus a 10 metre saltwater swimming pool, which features a small, separate children’s pool, perfect for little ones to splash about in!

SOLAR DAS LARANJEIRAS, SLEEPS 8 Albufeira, Algarve This impressive four bedroom villa, whose name means ‘Manor House of the Orange Orchard’, occupies a gated plot not far from the popular Pine Cliffs area. Incredibly spacious and stylishly presented, this property’s generous proportions mean large families and those with young adults can all congregate in any living space, whilst still having privacy when needed. Each bedroom boasts its own modern en suite shower room or full bathroom, and those on the first floor enjoy stunning Algarve views. Outside there’s a large barbecue area complete with its own sink, making alfresco dining even easier. The swimming pool is another highlight and with a table tennis area just next to it there will be endless opportunities for outdoor fun on a family holiday here.

Call now on 01789 444 354 or visit www.villaselect.com

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60

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


Rich in variety, Spain is a vast country with a fascinating history. A lively and cosmopolitan mix of cultures coexist here, and make for many unforgettable experiences on a family holiday. Wherever you choose to stay, you can be sure of heaps of family-friendly facilities and engaging days out on your doorstep, plus the assistance of friendly staff who are used to catering tirelessly to the needs of children and adults alike.

Fast facts: • Time difference: GMT +1 hour (GMT Canary Islands) • Flight time: 2 hours 45 minutes to Malaga (Marbella), 2 hours 15 minutes to Palma (Mallorca), 4 hours 25 minutes Tenerife 4 hours 15 mins Lanzarote, 4 hours 20 mins Fuertevetura

Climate:

Jan

Feb

Mar

Apr

May

Jun

Jul

Region

C˚ ☔☔

Marbella (Malaga)

14 79

C˚ ☔☔ 16 74

C˚ ☔☔ 17 60

C˚ ☔☔ 19 47

C˚ ☔☔ 23 30

C˚ ☔☔ 27 17

30

Aug

C˚ ☔☔

C˚ ☔☔ 4

30

6

Sep

Oct

Nov

Dec

C˚ ☔☔ 27 18

C˚ ☔☔ 22 58

C˚ ☔☔ 18 97

C˚ ☔☔ 15 89

Murcia

16 28

17 27

18 31

20 34

23 31

27 20

31

7

31 11

28 25

24 53

19 47

16 30

Mallorca

13 49

14 40

15 40

17 45

21 35

25 21

28

9

28 25

26 55

22 86

17 62

14 58

Menorca

14 61

14 52

15 50

17 45

21 32

25 17

28

5

28 33

26 61

22 99

18 84

15 78

Tenerife

18 44

18 33

19 27

20 12

21

6

23

1

25

1

25

1

24

6

23 33

21 51

19 55

Fuerteventura

19 18

20 19

21 11

22

5

23

1

24

0

27

0

27

0

27

3

25

4

23 11

20 18

Lanzarote

20 26

20 21

21 14

22

7

23

2

25

0

27

0

28

0

28

3

25

7

23 17

21 27

Rainfall in mm

Marbella

Tenerife

Marbella offers world-class dining, exquisite golf courses, and plenty of family-friendly luxury. Lazy days can be spent on the beach or exploring the plentiful shopping centres and quaint boutiques.

Near perfect weather all year round and a time difference of just one hour make Tenerife a fantastic family holiday destination. Astounding variations in landscape and atmosphere mean there’s really something for everyone here.

Family favourites Be sure to enjoy a ‘churro con chocolate’ while you’re here. Yum! For a sophisticated family evening, watch the world go by whilst dining alfresco in stylish Plaza de los Naranjos.

Murcia Murcia offers a fascinating mix of European and Moorish influences, boasting beautiful architecture, winding streets and sun-drenched plazas. Outside the city, you’ll find some truly breathtaking landscapes to explore. Family favourites Enjoy the rugged scenery of the region on a family bike ride or hike in the hills. Check out the gorgeous architecture of the buildings flanking the Plaza de Santo Domingo in Murcia city.

Mallorca With such a beautiful coastline, Mallorca’s popularity with holidaymakers comes as no surprise. But the island offers more than sun-kissed beaches. Palma de Mallorca, is a wonderful port city to explore, with cafés, shops and striking Gothic architecture. Family favourites If the midday heat gets too much, take a trip to the Palma Aquarium to watch basking sharks and other fascinating sea creatures. Head into the hills and wander around the cobbled streets of Valldemosa. For at least one of your evening meals, enjoy some tasty tapas!

Family Favourites Hire a car and explore the north of the island, where the pace of life is slower and quieter. Children (and adults!) will love the Siam Park water park with its wave pool and rides. Spend a day trekking in Teide National Park - a UNESCO World Heritage Site.

Fuerteventura Fuerteventura is generally accepted to be the oldest of the volcanic Canary Islands and is best known for its sandy beaches that stretch for miles. A popular destination for watersports lovers, there are fantastic opportunities for diving, windsurfing and surfing here too. Family favourites Play hide and seek amongst the amazing giant sand dunes at Corralejo National Park on the northern part of the island. Visit Oasis Park and take a camel ride to the top of the mountain, where you can enjoy spectacular views.

Lanzarote Lanzarote’s best beaches, including the popular Playa Blanca and Papagayo, are located to the south, while in contrast the island’s centre resembles a volcanic moonscape with its bizarre forms of petrified lava, and the Timanfaya National Park abounds with geysers. Family favourites A day of high-octane fun awaits at Rancho Texas Park; water rides, crocodiles and Siberian tigers are just a few highlights! Don’t miss the chance for an other-worldly photo opportunity on the moon-like volcanic landscapes at the island’s centre.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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THE RITZ-CARLTON, ABAMA Tenerife This impressive year round Tenerife resort offers a superb range of accommodation, from the rooms and suites in its Citadel - many with interconnecting options - to the more exclusive ‘villa’ area with shared pools, perfect for families. Club Level rooms and suites also represent brilliant value, with food and beverages on offer all day in the Club Lounge meaning the children can snack whenever they like. All day every day here an exciting array of sports and activities beckons all ages. Relax on the secluded golden sandy beach, play a round of golf on the exhilarating clifftop course, head to the tennis academy or enjoy The Ritz-Carlton Spa with its 11 treatment rooms, which even offers family treatments! The fantastic Ritz Kids club is divided into zones such as astrology, theatre, wildlife and arts and crafts as well as an outdoor play area. Little ones will be safely looked after by the experienced highly trained staff, whilst older children get the chance to learn new skills, make new friends and take part in a wide range of creative activities from clay sculpting to pirate treasure hunts. Let’s not forget its culinary highlights: there are ten restaurants to tempt your taste buds with all but one offering special kids’ menus!

Family Offers Receive up to 50% discount on 2nd room for children Valid for travel completed by 1 Jan 2017

Need to Know Transfer time

25 minutes

Local area

5 minute drive to Playa San Juan Village

Crèche

Children under 4 years old may use the Ritz Kids club if accompanied by an adult

Kids’ clubs

4 - 12 years old. Complimentary, 10:00 - 18:00 18:00 - 00:00 8 Euro per hour

Teenage activities

A teens programme is available during school holidays

Babysitting

8 Euro per hour

Kids’ menu Yes Early dining

Kids’ playground Yes Family rooms

Guaranteed Interconnecting rooms available

Baby facilities Car seats, highchairs, bottle warmers, changing mats, on request sterilisers, baby Bathtub, potties, baby walker, baby bouncy chairs, pushchairs, toddler guard rail for bed, playpen, travel cot, pushchairs, Chicco pram and microwave

Receive up to 15% early booking discount Valid for travel completed between 1 May - 31 Oct 2016. Book by 31 Mar 2016

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Kids can have lunch and dinner in the kids’ club

Kids’ pool Yes

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


GRAN HOTEL BAHIA DEL DUQUE Tenerife Considered one of the best hotels on the island of Tenerife, this luxurious property overlooks the beautiful beach of Playa del Duque. Family Suites with two bedrooms here are a particular favourite, although larger groups may prefer to take a Villa; each has its own private pool, 24-hour Butler Service, separate lounge and Bang & Olufsen sound system. The resort also provides countless watersports, an extensive spa facility with Thalassotherapy pool, sports facilities and shopping centre. Evenings are brought to life with stylish entertainment for the whole family and a selection of eight restaurants to choose from offering International, Italian, Asian and of course Canarian cuisine with children’s menus in several of the restaurants make dining a pleasure for everyone. The DUQUI CLUB for children aged 3 to 12 years old boasts fairytale indoor and outdoor play areas, as well as games and activities organised by a team of children’s entertainers! For older kids, the TEEN LOUNGE provides their own space to socialise, with an internet and Wifi zone, Playstation space and table football room. The resort’s proximity to the beach and the guaranteed interconnecting rooms make Bahia del Duque particularly popular with families.

Need to Know Transfer time

25 minutes

Local area

2 minute walk to local shops and restaurants

Crèche N/A Kids’ clubs

3 - 12 years old. Complimentary 10:00 - 18:00 Mini disco at 21:00

Teenage activities

12+ years old. Teen Lounge Chillout Zone with TV, Movies, Wii, Playstation and table football

Babysitting

18 Euro per hour for up to 3 children

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities Highchairs,baby bottles, bottle warmers, sterilisers, baby on request monitors, microwave, pushchairs, cots, baby bathtubs, potties, changing mats, children’s mat, toddler guard rail for bed and car seats

Family Offers Receive up to 30% discount on 2nd room for children Valid for travel completed between 1 May - 14 Jul 2016 and 19 Aug - 31 Oct 2016

Receive 15% early booking discount Valid for travel completed between 1 May - 31 Oct 2016. Book by 30 Apr 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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SHERATON LA CALETA RESORT & SPA Tenerife Guests here love hanging out at the Pool Village, an area which features three expansive lagoon pools, with plenty of space for a splash or a swim. Children will love spending time here, and Guanchito Club’s outdoor play area. This fab kids’ club engages 3 to 12 year olds in everything from clay modelling to getting sporty on the new mini football playground! Meanwhile, teens will love M@GMA, an area especially for them to socialise, take a turn in the DJ booth or play video games. For whole-family fun check out the 9-hole mini golf course, or embark on an excursion to nearby Teide National Park. With interconnecting rooms and all suite categories accommodating families easily, you’ll enjoy space and style at this Tenerife resort.

Need to Know Transfer time

20 minutes

Local area

5 minute walk to local shops and restaurants

Crèche N/A Kids’ clubs

3 - 12 years old. Complimentary Opening hours vary due to the season please check with your travel specialist

Teenage Teen area M@GMA activities Babysitting

Local babsitters, details can be provided

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground Yes Family rooms

Guaranteed Interconnecting rooms available

Baby facilities on request

Services of local hire company who can arrange a wide variety of baby and children’s items

SHERATON FUERTEVENTURA BEACH, GOLF & SPA RESORT Fuerteventura This beachside resort is located on a beautiful stretch of golden shoreline, where you’ll find a gently sloping seabed, perfect for paddling and playing on the sands. Rooms here are generously proportioned with Interconnecting rooms and Executive Suites that make the perfect space for larger families or those with older children. Youngsters aged 4 to 12 years old will love the Yambaland mini club, with its fantastic outdoor play area and a host of exciting activities. All ages are welcome at the restaurants here too, with kids’ menus on hand. And if you’d like to explore the local area, you’re just a short walk from the restaurants and shops of lively Caleta de Fuste.

Need to Know Transfer time

15 minutes

Local area

20 minute walk to Caleta de Fuste

Crèche N/A Kids’ clubs

4 - 12 years old. Complimentary 10:00 - 17:00 (times can vary due to the season)

Teenage N/A activities Babysitting N/A Kids’ menu Yes Early dining N/A Kids’ pool Yes Kids’ playground Yes

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Family rooms

Guaranteed Interconnecting rooms available

Baby facilities on request

Baby cots

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


PRINCESA YAIZA SUITE HOTEL RESORT Lanzarote Set right on the white sandy beach of Playa Dorada in Playa Blanca, the Princesa Yaiza Suite Hotel Resort is a visual treat overlooking the glistening sea towards neighbouring islands, and within easy walking distance of Marina Rubicon and the Old Town via a beautiful seafront promenade located right at the foot of the hotel.

Need to Know Transfer time

25 minutes

Local area

2 minute walk to local shops and restaurants

The warm and friendly atmosphere of the resort, along with some fantastic family accommodation options, make this a perfect choice for the whole clan. Suites offer a separate bedroom and living area, Family Suites with two bedrooms provide ample space and the two-bedroom Kiko Family Rooms come equipped with all the essentials you need when travelling with little ones. Dining here is a treat, with a total of eight restaurants serving a variety of options from an international buffet to gourmet Japanese à la carte.

Crèche

The baby house at Kikoland is available for younger children but must be accompanied by an adult 10:00 - 18:00

Kids’ clubs

3 - 12 years old. Complimentary

Teenage activities

13 - 16 years old

Babysitting

10 Euro per hour per child (maximum 3 hours) After midnight a taxi for babysitter will be required

Your children’s eyes will light up at the sight of Kikoland, the hotel’s 10,000 square metre area dedicated to the entertainment of kids aged 3 to 8 years old. With activities organised for each specific age group, your children will have a ball, whether they like to play sports, get up and dance on the Amphitheatre’s stage or splash about in the family pool. During high season added highlights of magic shows, clowns and acrobats are also on offer.

Kids’ menu Yes

Family Offers

Early dining

From 18:30 in the buffet restaurant in summer months

Kids’ pool Yes Kids’ playground Yes Family rooms Yes Baby facilities Pushchairs, highchairs, baby baths with changing on request table, baby bath seat, baby monitors, baby play pens, Sterilisers, steamer and food processor. Included in Kiko Family Rooms.

Receive 10% early booking discount Valid for travel completed between 1 May - 31 Oct 2016. Book by 31 Mar 2016

Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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PUENTE ROMANO BEACH RESORT & SPA Marbella Located on the Costa del Sol’s ‘Golden Mile’ Puente Romano has everything you could want from a family friendly beach resort, and lots more besides! Surrounded by subtropical gardens, the expansive grounds here house a range of accommodation, all appointed in the utmost style and with interconnecting and adjacent rooms available. Whatever your family size or children’s ages, then, you’ll find the perfect space for you and yours.

Need to Know Transfer time

35 minutes

Local area

2 minute walk to local shops and restaurants

Crèche During the summer babies from 12 months can use the kids’ club

Open throughout the summer and during all school holidays, the kids’ club here offers a bright and spacious indoor area for games and crafts, plus lots of fun supervised on the beach and elsewhere, allowing parents to indulge at the Six Sense Spa. At mealtimes you’ll be spoilt for choice with nine restaurants from an organic deli to fine cuisine from two Michelin starred chef, Dani García.

Kids’ clubs 4 - 10 years old. Complimentary, 10:00 - 17:00 Open from 11 June - 31 August and during UK half term periods and from 26 December - 6 January

What really sets this resort apart, though, is its amazing tennis facilities. The Tennis Club here boasts 10 courts in all, including the 2,500-seater Clay Centre Court, which also hosts concerts! Coaching is available for every age and ability level, including KidsTenis and KidsPadel courses for little ones and children’s tennis camps running through the summer months. Active families will simply love this resort, and older children and adults alike are sure to enjoy the many watersports facilities available on the pristine beach.

Kids’ menu No

Family Offers

Teenage N/A activities Babysitting

Early dining

Serafina opens from 18:30

Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs and booster seats

Receive up to 20% early booking discount Valid for travel completed between 7 Jul 2016 - 30 Mar 2017. Book by 31 Mar 2016

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From 15 Euro per hour

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


LA MANGA CLUB Murcia La Manga Club is a fantastic resort spread over 1,400 acres, offering guests luxurious accommodation, superb restaurants, and a dazzling array of sporting facilities, making it ideal for families seeking an active holiday. The main hotel centres around its outdoor pool. With stellar sports provision, you can perfect your skills at the golf and tennis academies, both of which boast extensive facilities and offer lessons for guests of all ages. The eight-pitch professional football centre also features facilities for cricket and rugby, and all of these sports centres offer junior academies for keen youngsters. Near the Tennis Centre, you’ll find the Junior Club, with even more children’s facilities, including kids’ pool, playground, mini golf and a varied activity programme for 3 to 12 year olds. The host of dining options here include everything from an á la carte Mediterranean restaurant to Uncle Sam’s burger bar Amidst all this activity, La Manga Club creates an ambience for exclusive relaxation and features a spacious spa, the perfect place to unwind after a busy day.

Need to Know Transfer time

20 minutes (70 minutes from Alicante)

Local area

20 minute drive from Cartagena

Crèche

3 - 14 months old. 09:00 - 18:00 Monday - Friday 7 days during July and August 60 Euro - half day 85 Euro - full day 215 Euro - 5 consecutive half days 300 - 5 consecutive full days

Kids’ clubs

15 months - 12 years old. 09:00 - 18:00 Monday - Friday 7 days during July and August 50 Euro - half day 75 Euro full day 180 Euro - 5 consecutive half days 260 Euro - 5 consecutive full days Kids’ club is complimentary for children aged 5 - 12 years when staying at Hotel Príncipe Felipe or Las Lomas V illage

Teenage A wide range of sports and academias are available activities Babysitting

15 Euro per hour minimum 3 hours

Kids’ menu Yes Early dining Yes Kids’ pool Yes Kids’ playground Yes Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Please ask a Travel Specialist for more information

Family Offers Please ask your Travel Specialist or Travel Agent for the latest special offers available.

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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THE ST. REGIS MARDAVALL MALLORCA RESORT Mallorca With a location only minutes from the chic marina of Puerto Portals and its first class shops, restaurants and beautiful beach, you will be spoilt for choice when it comes to choosing how you spend your days here. The resort offers a range of elegantly appointed rooms and suites, 70 of which interconnect. Spacious Family Rooms can also comfortably accommodate two adults with two children. For those aged 3 to 12 years old, the kids’ club is equipped with a dedicated shaded pool area for children and an excellent playground close to the pool. This is the base for an exciting programme of activities run by a team of Club attendants, as well as space for whole-family fun! All ages can also enjoy the nearby Arabella golf courses - two 18-hole and one 9-hole - with a Junior Academy scheme for children and teenagers and Mallorca’s only 9-hole pitch and putt course. For an indulgent few hours, a trip to the 4,700 square metre Arabella Spa is a must; there are even treatments on offer for the little ones!

Need to Know Transfer time

25 minutes

Local area

15 minute walk to Puerto Portals

Crèche N/A Kids’ clubs

3 - 12 years old. Complimentary

Teenage activities

7 -13 year olds can enjoy golf lessons with a professional golf instructor every Wednesday from 10:30 - 13:00. Min 4 children. 85 Euro per child

Babysitting

On request

Kids’ menu Yes Early dining

‘Brisas’ the children’s buffet restaurant is open from 12:00 - 14:00 and 18:00 - 20:00

Kids’ pool Yes Kids’ playground Sandpit area

Family Offers Stay 7 nights in a Junior Suite and only pay for 6

Family rooms

Yes. Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs and cots

Valid for travel completed between 15 Jan - 16 Mar and 4 Apr - 13 Jul and 7 Aug - 25 Sep 2016

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Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed


SHERATON MALLORCA ARABELLA GOLF HOTEL Mallorca Located in Son Vida, just a few minutes from the Mallorcan capital, the hotel is quiet and tranquil, with its lush greens and fairways offering wonderful views. A regular shuttle service between the courses and the hotel is available at no extra charge and a Junior Academy option. A lot of thought has gone into the family provision here, with room discounts offered on a second room for children, and children’s full board options. Single parents’ needs are considered too, with 20% off spa treatments, further room discounts, complimentary yoga and Pilates and the chance to socialise at the Sheraton Social cocktail hour. The kids’ club provides endless fun and some extra-special excursions too! For an experience they’ll never forget, the Sheraton Mallorca Arabella Golf Hotel offers a ‘Sleep with the sharks’ night! This once in a lifetime experience is available during the summer holidays and includes transfers to the Palma Aquarium, dinner, games and activities, a night’s sleep ‘in’ the shark tank and breakfast the next morning. An adventure not to be missed for intrepid younger travellers.

Need to Know Transfer time

20 minutes

Local area

10 minute drive from Palma

Crèche N/A Kids’ clubs

4 - 10 years old. Complimentary, 10:00 - 21:00 7 days a week between 27 June to 10 September 5 days a week 10:00 - 18:00 1 to 10 April Swimming lessons are complimentary at the ‘Sharky’ swimming school

Teenage N/A activities Babysitting

On request

Kids’ menu Yes Early dining No Kids’ pool Yes Kids’ playground No Family rooms

Guaranteed Interconnecting rooms available

Baby facilities on request

Highchairs and cots

Family Offers 50% off a second interconnecting room for up to two children Valid for travel completed between 30 Jun - 10 Sep 2016

Call now on 020 7666 1288 or visit www.westernoriental.com/kidsinthemed

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Handpicked villas to fall in love with for your perfect family holiday. Villa Select can provide equipment such as cots, highchairs and stair gates as well as welcome packs with essential groceries such as bread, milk and fruit. A house-keeping service calls once a week (or more frequently) and there is the option of adding private chef service, so you can indulge in some locally prepared cuisine. Our dedicated and friendly resort managers will visit you on arrival and be on hand at all times during your stay. To browse more family-friendly villas go to www.villaselect.com.

VILLA CASENOVAS, SLEEPS 11 Pollensa, Mallorca Situated at the end of a country lane, the stunning Villa Casenovas is a firm favourite for busy families seeking some well deserved together time among idyllic surroundings. Sleeping up to 11 people and with acres of living space, this would be the perfect choice for a family gathering with older children, or perhaps for two families holidaying together. There are five oak-beamed bedrooms, two of which are generous doubles perfect for couples and three further twins great for children sharing. Outside the enormous covered terrace stretches the full width of the villa and a few steps lead down to spacious, well furnished sun terraces and lawned gardens. Taking pride of place is the 12 metre freeform pool, which has gentle steps into a shallow end, making it easy for small children to play.

VILLA CA NA MAGDA, SLEEPS 8 Pollensa, Mallorca This beautiful villa is located in a secluded position just 15 to 20 minutes walk from the centre of Puerto Pollensa, with its restaurants, shops and sandy beaches. Independent families will relish the opportunity to explore this area, whether by cycling through its countryside or enjoying watersports just off its shores. After long, exciting days, Villa Ca Na Magda is a great base to return to, with its well-equipped kitchen and spacious yet cosy living areas. All accommodation is set over a single storey, meaning no need for stair gates! Four bedrooms each benefit from their own en suite shower room. The private pool and luxurious day bed outside make this an ideal place for chilled lazy days in the Mallorca sunshine too!

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Call now on 01789 444 354 or visit www.villaselect.com

VILLA CA NA MAGDA, SLEEPS 8 Pollensa, Mallorca This beautiful villa is located in a secluded position just 15-20 minutes walk from the centre of Puerto Pollensa, with its restaurants, shops and sandy beaches. Independent families will relish the opportunity to explore this area, whether by cycling through its countryside or enjoying watersports just off its shores. After long, exciting days, Villa Ca Na Magda is a great base to return to, with its well-equipped kitchen and spacious yet cosy living areas. All accommodation is set over a single storey, meaning no need for stair gates! Four bedrooms each benefit from their own en suite shower room, whilst two boast romantic four-poster king size beds. The private pool and luxurious day bed outside make this an ideal place for chilled lazy days in the Mallorca sunshine too!


VILLA CASA MARIONS, SLEEPS 8 Cala d’Or, Mallorca A spacious and well-appointed villa, this is a great choice for families who wish to explore the local resorts and beaches without the use of a hire car. Just a three minute stroll from your door you’ll find the eateries and nightlife of the popular Cala d’Or resort area, whilst two sandy beaches are less than five minutes walk away! Still, back at your base you’ll enjoy the environs of a quiet residential area, with a private oval shaped pool - complete with separate children’s pool set at the centre of the large terrace and lawned garden. Inside there is ample space, too, with four double or twin bedrooms sleeping up to eight people in absolute comfort.

VILLA SA COVA, SLEEPS 8 Punta Prima, Menorca It’s hard to imagine a more perfect place for a family barbecue than the spectacular seaside setting of this whitewashed villa on the Menorcan coast! Confident swimmers and snorkellers will love having access to the brilliant blue sea, while a gated entrance to this rocky area keeps little ones safe. Up on the terrace the swimming pool has a shallow end for those who prefer a splash about to a proper swim. In fact, the whole outdoor area really is an idyllic place to relax on a hot summer’s day, with plenty of shaded areas too. Each of this property’s four bedrooms benefits from wonderful sea views, plus the use of its own en suite shower or bathroom. Not far away, a white sandy beach and the attractions of Punta Prima await.

Call now on 01789 444 354 or visit www.villaselect.com

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BOOKING CONDITIONS These Booking Conditions together with the general information set out above form the basis of your contract with ITC Luxury Travel Group Limited of Concorde House, Canal Street, Chester, UK. CH1 4EJ company registration number 01030986 trading as Western & Oriental (“the Company”, “we”, “us” and “our”). They only apply to holiday arrangements which you book with us in the UK and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to “holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements unless otherwise stated. In these Booking Conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them as the context requires. Please note that the booking of villas, cruises and yachts are governed by separate Booking Conditions and will be supplied at the time of booking or on request. The Booking Conditions describe your obligations to the Company and the obligations of the Company to you. Please read them carefully. 1. YOUR RESERVATION To make your reservation, please call us and one of our expert Travel Specialists will provide you with first-hand information on your chosen destination. You must then confirm your booking, either: • By telephone - your Travel Specialist will re-iterate all aspects of your itinerary, ask you to provide details* from the passports of each person travelling and confirm that you have read and agreed to our Booking Conditions. You will then be asked for payment of the required deposit or full payment if booking after balance due date. You can pay by cheque, debit/credit/charge**card or by bank transfer (details on request). You will be required to complete our Booking Form and email, fax or post it to us, so that we can check that all of your details and requirements are accurate. Incorrect information supplied will be subject to amendment charges as stated in Clause 6 (1). A contract between us will come into existence when we despatch our confirmation invoice to you to confirm your booking. • By post, fax or e-mail - complete and sign the enclosed Booking Form and send it to us with the appropriate payment. We will send you a confirmation invoice and a contract will exist between us once this has been despatched to you. When you seek to make a booking after balance due date, full payment of your holiday will be required by the quickest method of clearance. The lead passenger name should be the person who has confirmed the booking/signed the Booking Form. We treat the lead passenger as having the authority to book the holiday on behalf of all passengers. • By using our online agreement system, please follow the instructions on the screen and complete the required fields. We would refer you to our Privacy Policy and Terms of use of the site. You will be asked to accept that you have read and agree to these Booking Conditions before submitting your itinerary to us. We will then confirm receipt by email. You will then be asked for payment of the required deposit or full payment if the booking is made after balance due date. Receipt of the applicable payment within the stipulated timescale will bring a contract between us into existence. We will then issue and send you a confirmation invoice. For all bookings where only a deposit is paid at the time of booking, the remaining balance must be received by us eight weeks prior to departure (10 weeks for December departures), unless otherwise stated. Non-payment or late payment of your outstanding balance may result in your booking being treated as cancelled by you, in which case, the cancellation charges set out in Clause 6 will be incurred. Contact us immediately if any information which appears on the confirmation invoice or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within ten days of our sending it out (five days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so. If you book through one of our authorised travel agents, please note that all monies paid to your travel agent for a holiday which does not include any flights are at all times held by the travel agent on behalf of the Company. For flight inclusive bookings, all monies paid to any authorised travel agent of ours for your holiday with us will be held on behalf of and for the benefit of the Trustees of the Air Travel Trust subject to the travel agent’s obligation to pay such monies to us in accordance with our trading terms unless we fail. In the unlikely event of our financial failure, all monies then held by the travel agent or subsequently paid by you to the travel agent will be held by the agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us. *Information required prior to flight check-in for some destinations. **Full payment, deposits and balances made with a credit or charge card (Switch and debit cards excluded) will automatically incur an additional 2% charge of the payment. 2. PRICE POLICY We reserve the right to vary the price of unsold arrangements and to correct any errors of which we become aware at any time. Please check the up to date price when booking. You will be advised of the applicable price before your booking is confirmed. A) Price Guarantee - The price of your holiday will be guaranteed and not subject to any surcharge if you pay in full at the time of booking. When full payment is received by Western & Oriental within seven days of the date shown on your confirmation invoice, we will guarantee that the price of your holiday will not change. B) Price Revision - When clause 2A) above does not apply then once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Price increases or decreases after booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be payable, subject to the conditions set out in this clause, in the event of any change in our transportation costs including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes, embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. Even in the above cases, only if the amount of any increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges) will we levy a surcharge. If any surcharge is greater than 10% of the cost of your holiday (excluding insurance premiums and any amendment charges), you will be entitled to cancel your booking and receive a full refund of all monies you have paid to us (except for any amendment charges) or alternatively purchase another holiday from us as referred to in clause 7 “Alterations and Cancellations by the Company”. Although insurance (where purchased through us) does not form part of your contract with us or of any “package”, we will consider an appropriate refund of any insurance premiums you have paid us if you can show you are unable to use/reuse or transfer your policy in the event of cancellation or purchase of an alternative holiday. Where applicable you have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option b) or c) as set out in clause 7 below. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday

or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Please note that arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. A refund will only be payable if the decrease in our costs exceeds 2% of the total cost of your holiday as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs. We promise not to levy a surcharge within 30 days of departure. No refund will be payable during this period either. 3. INSURANCE We believe that it is essential to take out comprehensive travel insurance when you go on holiday and we strongly recommend that to do so is in your interests and those of your family. We also ask that you provide us with the details of your insurer, the policy number and the emergency contact details to assist you in the event of an accident or emergency abroad. It will be necessary for you to comply with the requirements of the policy in the event of a potential claim; e.g. reporting a theft to the local police. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. We do not check alternative insurance policies.

7. ALTERATIONS & CANCELLATIONS BY THE COMPANY Occasionally, we have to make changes to and correct any errors in brochures, websites, and other material published by us, both before and after bookings have been confirmed and cancel confirmed bookings. We must reserve the right to do so. However, we will not cancel your holiday unless you fail to make full payment on time, we are forced to do so as a result of circumstances outside our control we are forced to do so as a result of circumstances outside our control or minimum numbers apply. Certain holidays are subject to minimum numbers - price boxes on the relevant pages will indicate where this is the case. We will advise you at least 61 days before departure where we are unable to operate the holiday because the required minimum number has not been reached. In this case, you will be offered the options shown below. Most changes we have to make are minor. Sometimes, we have to make a ‘significant change’. Significant changes include the following when made before departure: • A change of accommodation to that of a lower price or standard for the whole or a major part of the time you are away • A change of accommodation area for the whole or a major part of the time you are away • A change of departure time of any transport which forms part of your holiday arrangements by more than 12 hours

4. BROCHURE & WEBSITE ACCURACY

• A change of the overall length of the holiday by more than 12 hours

The descriptions in our brochures and on our websites may be prepared many months in advance but is believed correct to the best of our knowledge at the time of printing or publication.

• A change of the UK departure airport to one that is inconvenient for you. If we become aware of a significant change or we have to cancel the booking before departure, you or your travel agent will be notified as soon as is practically possible. You will then be offered the following options of: a) Accepting the changed arrangements as notified to you, or

The availability of services and amenities may be affected by local conditions, such as inclement weather or the season. Suppliers of accommodation, transport and recreational facilities can make changes with no advance notice to us. When we become aware of any significant changes, we will advise you or your travel agent at the time of booking or, if after booking, as soon as possible before departure. The provisions of clause 7 will apply when a significant change is notified after the booking. 5. PROVISION OF TRANSPORT & ACCOMMODATION The various carriers who provide transport as described in our brochure and on our website have their own terms and conditions. International and sometimes national travel is subject to international conventions and regulations (such as EU regulations). The carriers’ terms and conditions may limit and/or exclude the supplier’s liability to you, usually in accordance with applicable international conventions or regulations. For more information on these, see Clause 10(ii)f). Air travel is also subject to the operational decisions of air carriers and of airports, which may result in delays, aircraft being diverted or schedule changes over which the Company has no control. The Company can provide you with copies of all relevant conventions, regulations and conditions upon request. In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) (including any connecting flight or transfer) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. Due to the flexible itineraries that we offer, we are not in a position to state these facts in our brochure and on our website. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Due to the nature of the airline business, on rare occasions flight delays regrettably do happen. In such an event, while we will work with the airline to ensure any delay is a short and comfortable as possible, it remains the airlines responsibility to look after you. Depending on the length and cause of the delay, meals and accommodation and/ or compensation may be available. See Airline Delays and Passenger Rights in the general information above. Our brochure and website detail our sole responsibility. They are not published on behalf of and do not commit any independent organisations/carriers whose services are featured in it. 6. ALTERATIONS AND CANCELLATIONS BY YOU (i) Should you wish to make any changes to your confirmed booking, you must notify us in writing as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we can, an amendment fee of £50 per booking, or £100 per booking if the amendment is made within 46 days of departure, will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. A change of holiday dates will normally be treated as a cancellation of the original booking and rebooking in which case cancellation charges will apply. Changes may result in the recalculation of the holiday price where, for example, the basis on which the price of the original holiday was calculated has changed. If any member of your party is prevented from travelling, the person(s) concerned may transfer their place to someone else (introduced by you) providing we are notified not less than two weeks before departure. Where a transfer to a person of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee of £100.00 must be paid before the transfer can be effected. Any overdue balance payment must also be received. For flight inclusive bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight. (ii) Should you or any member of your party need to cancel your holiday, the lead person who made the booking and/or signed the Booking Form must immediately advise us in writing. Your notice of cancellation will only be effective when it is received by us in writing. As we incur costs from the time we accept your booking the following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total invoice cost payable excluding amendment charges, which are not refundable. Please note that when part cancellations occur, the amount payable by the rest of the party may increase. PERIOD BEFORE DEPARTURE CANCELLATION FEE PER PERSON OVER 45 DAYS LOSS OF DEPOSIT*** 33 - 45 DAYS 40% OF HOLIDAY PRICE 15 - 32 DAYS 60% OF HOLIDAY PRICE 1 - 14 DAYS 100% OF HOLIDAY PRICE DEPARTURE DATE 100% OF HOLIDAY PRICE AND THEREAFTER *** Bookings on some airlines and hotels during the peak season will have varying cancellation charges and, therefore, the fees shown above will not apply. The charges will be calculated and advised to you at the time of cancellation.

b) Purchasing an alternative holiday from us, of a similar standard to that originally booked if available. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. If this holiday is in fact cheaper than the original one, we will refund the price difference. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. You must pay the applicable price of any such holiday. This will mean your paying more if it is more expensive or receiving a refund if it is cheaper, or c) Cancelling your holiday and receiving a full refund of all monies you have paid to us. In addition, if we have to cancel or make a significant change after the date you are obliged to pay the balance of your holiday cost, we will pay you reasonable compensation subject to evidence of provable loss/losses if appropriate, subject to the following exceptions: Compensation will not be payable and no liability, beyond offering the above mentioned choices where applicable, can be accepted where (1) we are forced to cancel or make a change as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate the holiday has not been reached (see above). No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one. A minor change is any change which is not significant. For touring holidays, it may be necessary to make changes to the accommodation, routing or order of the itinerary. Unless the holiday is significantly altered as a result, any such change will not be treated as a significant change. Very rarely, we may be forced by “force majeure” (see Clause 8) to change or terminate your holiday after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. EVENT CANCELLATION: Occasionally, advertised events are cancelled by the organisers and often at short notice. Such cancellation will not constitute a significant change to, or the cancellation of, your holiday arrangements even though we have pre-booked tickets for you. 8. FORCE MAJEURE Except where otherwise expressly stated in these Booking Conditions, we regret we cannot accept any liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event that we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include but are not limited to (and whether actual or threatened) war, riot, civil disobedience or strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, adverse flooding, fire, unavoidable technical problems with transport and all similar events outside our control. Advice from the Foreign Office against all travel or all but essential travel to a particular country or area will generally be regarded as ‘force majeure’. FCO travel advice appears on their website. www.fco.gov.uk/knowbeforeyougo which you are recommended to consult before booking and in good time before departure. 9. SPECIAL REQUESTS Any special request must be advised in writing well in advance of departure if it was not already stated on your original booking form or at the time of booking. We will make every reasonable effort to make the arrangements. We do not however, have any legal liability to you in the event that we or a third party is unable to comply with your special requests. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. You will not be entitled to cancel (without paying our normal cancellation charges) if we are unable to comply with your special request. We regret that we cannot accept any conditional booking (i.e.any booking that is specified to be conditional upon the fulfilment of a particular request).


10. LIABILITY (i) You to the Company: (a) It is your responsibility to arrive at places stated at the correct times and to reconfirm your return flight and departure times. The Company has no liability whatsoever to you for your failure to do so. (b) You must act and behave in a reasonable and responsible manner toward any other person you meet in the course of your travel arrangements. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you behave in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation or other service. We will have no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. (c) You accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises. (ii) The Company to You:

for the complaint or claim in question. Copies of the applicable international conventions and regulations are available from us on request. g) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any business losses. 11. EXCURSIONS AND ACTIVITIES We may provide you with information (before departure and/or when you are on holiday) about activities and excursions which are available in the area you are visiting. We have no involvement in any such activities or excursions which are neither run, supervised, controlled nor endorsed in any way by us. They are provided by local operators or other third parties who are entirely independent of us. They do not form any part of your contract with us even where we suggest particular operators/other third parties and/or assist you in booking such activities or excursions in any way. We cannot accept any liability on any basis in relation to such activities or excursions and the acceptance of liability contained in Clause 10(ii)a) will not apply to them. We do not however exclude liability for the negligence of ourselves or our employees resulting in your death or personal injury. We cannot guarantee accuracy at all times of information given in relation to such activities or excursions or about the area you are visiting generally or that any particular excursion or activity which does not form part of our contract will take place as these services are not under our control.

a) We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers).

12. DATA PROTECTION

b) We will not be responsible for any injury, illness, death, loss (including loss of enjoyment or possessions), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: - the act(s) and/ or omission(s) of the person(s) affected or any member(s) of their party or the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or ‘force majeure’ as defined in clause 8 above

Your personal data may be stored, used and otherwise processed within the UK and/or any other country/ies of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein. We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA. .Personal data will not be transferred to a country outside the EEA unless (1) the country to which it is transferred is one which the European Commission considers to provide an adequate level of data protection or (2) the personal data is transferred to a United States company which has signed up to the Safe Harbour scheme or (3) the personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have or (4) We are obliged to provide the personal data to a government / public authority in order to provide your holiday. We will not, however, pass any information onto any person who is not responsible for part of your travel arrangements or as we are legally obliged to do.

c) Please note we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase in resort. Please also see Clause 11. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you.

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we *(and your travel agent) need to use the information you provide such as name, address, personal information including any special needs/dietary requirements, etc. We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data. We are required to pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels and transport companies. The information may be required by and provided to security or credit checking companies, public authorities such as customs, border control and immigration if required by them, or as required by law.

d) The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question. Please note, however, our obligation is to exercise reasonable skill and care as referred to in clause 10(ii)a). We do not make any representation or commitment that all services will comply with applicable local laws and regulations and failure to comply does not automatically mean we have not exercised reasonable skill and care.

This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/ religious requirements. If we cannot pass this information to the relevant suppliers, (whether in the EEA or not), we cannot confirm your booking. In making this booking, you consent to this information being passed on to the relevant persons. If you have booked using our online system, please ensure that you have read our Privacy Policy.

e) As set out in these booking conditions, we limit the maximum amount we may have to pay you for any claims you may make against us. Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money), the maximum amount we will have to pay you is £250 per person affected unless a lower limitation applies to your claim under Clause 10(ii) f) below. You must ensure you have appropriate travel insurance to protect your personal belongings. For all other claims which do not involve death or personal injury, if we are found liable to you on any basis the maximum amount we will have to pay you is twice the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under Clause 10(ii)f) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday.

13. COMPLAINTS AND ABTA ARBITRATION

f) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea or rail carrier to which any international convention or EU regulation applies, the maximum amount of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements in question (for example, the Warsaw Convention as amended or un-amended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, the Athens Convention for international travel by sea (as amended by the 2002 Protocol with effect from 31st December 2012) and COTIF, the Convention on International Travel by Rail). Please note: where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the carrier

*Please note that where information is also held by your travel agent, this is subject to their own data protection policy. Your data controller is ITC Luxury Travel Group Limited. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal data which we are processing is inaccurate or incorrect please contact us immediately by email communications@itc-uk.com. Whilst we aim to ensure that your holiday runs smoothly, there may be times when it does not. Please follow the complaints procedure below to minimise inconvenience to all parties: 1. Any complaint should be reported immediately and directly to the supplier and, as soon as possible, to our local representative (where applicable). If you fail to follow this simple procedure, your right to claim compensation may be affected, as we will have been deprived of the opportunity to investigate and rectify the problem. 2. In the unlikely event that neither our representative nor our supplier is able to resolve the matter to your complete satisfaction, please telephone, fax or e-mail the details of your complaint during your holiday to ITC Luxury Travel Group in Chester on Tel +44(0)1244 355 400, Fax +44(0)1244 355 419, E-mail Concierge@ itc-uk.com. Any costs incurred in doing so will be fully refunded. 3. Once in receipt of a complaint, we will react swiftly to resolve the matter. Our aim is to rectify any shortcomings immediately, so that you can fully enjoy the remainder of your holiday. If you still have cause for complaint on your return to the UK, you are required to seek satisfaction by writing to the Company within 28 days of the end of your holiday and providing full details of the holiday and the reason for dissatisfaction. We regret that we cannot accept liability in relation to any complaint or claim which is not notified entirely in accordance with this clause. Disputes arising out of, or in connection with your booking which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. Full details will be provided on request or can be obtained from the ABTA website (www.abta. com). The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. Your application for arbitration and other required documents must be received by ABTA within 18 months of

your return from the holiday. Outside this time limit arbitration under the scheme may still be available if we agree, although the ABTA Code does not require such agreement. For injury and illness claims, you can request the ABTA mediation procedure and we have the option to agree to this. Where we act as agent, please bear in mind that your contract is with the supplier of the arrangements concerned. Unless the supplier is also a member of ABTA, only disputes relating to our actions as agent can be dealt with by the arbitration scheme or mediation procedure and not complaints about the arrangements themselves or the acts / omissions of the supplier. 14. FINANCIAL PROTECTION We hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 2786). When you buy an ATOL protected flight or flight inclusive holiday* from us, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit, you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent or your credit card issuer where applicable. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. *The flights and flight- inclusive holidays we arrange are ATOL protected providing they are made available in the UK. For further information visit the ATOL website at www.atol.org.uk. We are also a member of ABTA (ABTA number V2359). If your holiday does not include flights, ABTA will financially protect your holiday by ensuring you receive a refund or, if your arrangements include return travel to the UK (other than flights) you are returned to the UK in the event that your holiday cannot be provided as a result of our insolvency. Please go to www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. 15. LAW AND JURISDICTION We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) except as set out below. We both also agree that any claim must be dealt with by the ABTA arbitration scheme referred to above or Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply). VILLAS/CRUISES/SPORTS TOURS 1. Damage and security deposits Villa and apartment complexes require you to prepay a security deposit for the sole purpose of insuring the owner against any breakages, accidental damage or such caused by your negligence, losses, extra cleaning or outstanding accounts which you may have incurred during your stay. If damage exceeds the maximum applicable amount, you will be responsible for the full cost. The amount will be confirmed to you at time of booking and refunded post your holiday once the villa management agency has inspected the villa on the day of your departure. The inspection where possible will be conducted before you vacate the property so that reimbursement can be approved immediately or any remedial action mutually agreed. However, if this is not practical due to early/late departures the inspection will be conducted on the day of departure and reimbursement made no later than 3 weeks after departure. If you discover any problems or breakages on arrival please report them immediately to avoid any misunderstanding once your rental period has ended. 2. Suppliers’ Conditions Many of our third party suppliers have their own terms and booking conditions and you will be bound by these as they apply to your contract with us as far as the supplier is concerned. Our supplier’s conditions will also apply to your contract with us, and in the event of any conflict between the supplier’s conditions and our conditions, the supplier’s conditions will prevail, unless any term in the supplier’s conditions is deemed to be invalid or unenforceable, in which case our conditions will prevail. Some of our suppliers’ conditions may limit or exclude liability on the part of the relevant supplier and, by virtue of their application to your contract with us, may also limit or exclude our liability to you, and they are often subject to international conventions. Where relevant, copies of such conditions may be available for inspection at the office of the relevant supplier


ESSENTIAL INFORMATION We fully recognise that the choices you can make concerning your chosen accommodation, the destinations you wish to visit and your airline carrier are vast. Our specialist team is able to provide helpful information including flight details, car hire and basic costs for all accommodation. Once you have decided on a preferred itinerary, simply contact one of our Travel Specialists for advice and a full holiday recommendation by telephoning the number shown in the brochure or on our website. As we have first hand intimate knowledge of the destinations we feature, we will of course be pleased to discuss and advise you on the most appropriate holiday that meets your requirements. As there are many holiday choices available to you please call for a personalised quote. Our Travel Specialists will confirm the price of your specific holiday requirements at the time of booking. As our brochure is prepared many months before the start of the holiday season, any prices and added value offers are subject to availability at the time of booking. Any prices shown are for guidance only and we therefore recommend strongly that you contact us to obtain the most up-to-date holiday price. WHAT YOUR HOLIDAY PRICE INCLUDES 1. Air travel as booked and detailed in our confirmation of your booking 2. Accommodation as booked and detailed in our confirmation of your booking. 3. Meals, as shown in the hotel description and on your confirmation. “Breakfast” usually means continental breakfast, unless stated otherwise. “Half board” is breakfast and evening meal, which is generally with a restricted choice of menu or restaurant. “Full board” is breakfast, lunch and dinner. “All-inclusive” is breakfast, lunch, and dinner with house wine, snacks, unlimited bar drinks (excluding champagne and some premium brands) served by the glass. 4. Return transfers from airport to hotel/resort unless stated at the time of booking. At destinations where transfers are provided by the hotel, you may be transferred along with other hotel guests arriving on the same flight. 5. Services of an Western & Oriental representative in most of our featured destinations. 6. Mandatory hotel taxes and service charges. 7. United Kingdom departure tax and passenger service charge (for all international departures). Children under 2 years of age, who have not been allocated seats, are exempt from this tax. 8. Luggage allowance as determined by the carrier, the amount will be detailed in the travel documents. 9. British citizens’ visas for entry into Egypt. 10. Special offers that are available at the time of booking. WHAT YOUR HOLIDAY PRICE EXCLUDES 1. Some overseas airport departure taxes (generally £15 - £30 per person, per island/country, payable locally In the local currency or US$). Also cruising tax (as applicable) between US$2 and US$4 per person, per day is payable locally.

tickets with the travel documents but you will be issued with a letter of confirmation of the flight booking which should be handed in at the check-in desk. 5. Certain airlines operate an on-line check-in prior to departure. If you wish to utilise this method we cannot be responsible for any errors or changes in seating arrangements. Please check your invoice, tickets and all other documentation carefully as soon as you receive them. Contact us immediately if any information appears to be incorrect or missing as it may not be possible to make changes later. ADVANCE PASSENGER INFORMATION AND APIS UK and overseas governments require all passengers travelling by air to provide certain personal information known as Advance Passenger Information or API this means your passport/ identity card details and in some instances, your contact and other information, are provided to the authorities before you travel. Some governments also require airlines to provide them with direct access to airline passenger bookings, which may contain other passenger data. It is important that the information provided is accurate so you pass through Immigration on arrival without delay. You must provide this information when requested to do so which may be in advance of travel. PASSPORT & VISAS Each passenger including children are required to hold their own full and valid passport for visits to all the destinations that we feature. Most non-eu countries require that passports are valid for at least six months after the departure from their country. Please visit www.fco.gov.uk/travel for the individual country‘s passport and visa requirements for British citizens with a British passport or contact us for further details. A full British passport presently takes approximately 2 to 6 weeks to obtain or renew. If you are 16 or over and haven‘t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. All information we provide in respect of visa or passport requirements is given in good faith and as known at the time it is provided. However, requirements may change and you must check the up to date position in good time before departure. For countries requiring visas, there should be at least one blank page in the passport to facilitate the visa stamp. Please note that some countries may require two blank pages for entry and departure visas. If you, or any member of your party, do not hold a British citizen’s passport and/or do not reside in the UK, you must check the entry requirements with the embassy of the country/ies you will be visiting. Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country.

2. Travel Insurance, which you must have in force prior to your departure

Subject to compliance with the applicable conditions, we can issue an electronic travel authority for entry to Australia (ETA). Please advise us at the time of booking if you require assistance.

3. Charges made by the hotel in respect of infant’s requirements and baby sitting.

Travel to and via the USA

4. The services of Western & Oriental’ representatives at the destinations where there are no local representatives.

Visa Waiver Programme (VWP) and Electronic System for Travel Authorisation (ESTA)

5. Items of a personal nature - drinks, laundry, room service, telephone calls, etc. and any tax payable on these.

In order to enter the USA, every person travelling (including children) must have a visa unless they qualify for the Visa Waiver Program (VWP). Most British citizens residing in the UK will qualify for the VWP (which covers visits of up to 90 days) but please see the important note below. All visitors to the US (including children) who are eligible for the VWP must apply for authorisation to travel to the US in advance in accordance with the Electronic System for Travel Authorisation (ESTA). You must complete an online application for authorization to travel on the ESTA website (details below) at least 72 hours before your flight to the US departs but you are recommended to apply earlier. Providing the application is accepted, you will be provided with approval via the website. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. You should make a note of the ESTA approval number when you receive it. There is currently a US$14 per person fee payable when you apply for your authorisation to travel. The ESTA is valid for two years and can be applied for at any time. It is very important that you complete your ESTA application using the exact address as displayed on the documentation you receive. If you have booked a flight only or the address of your accommodation is confirmed on arrival, please use the address as stated on your holiday invoice/ tickets. It’s recommended that the ESTA is applied for as soon as you have booked your holiday.

6. Visa and passport charges. 7. Cost of inoculations or other medical requirements of the country of your destination or compulsory or non compulsory medication. 8. Gratuities where service charges are not mandatory. 9. Any applicable surcharges - see Price Policy (Clause 2 of our Booking Conditions). 10. 2% charge for payments made by credit or charge card. 11. Tourist Tax in some destinations. 12. Excess baggage charges on aircraft and ground transport. 13. Local charges. 14. Charges for equipment for leisure activities or for excursions. 15. Excess fuel surcharges. 16. Any items not expressly included in the cost of your holiday. TICKETS AND OTHER DOCUMENTATION Approximately 14 days prior to departure, providing we have received full payment, you will be sent your travel documentation. Remember that you must check-in at least 2 to 3 hours before take-off for most flights (depending on the airline). Please also ensure to check the correct airport terminal for departure. As the airline allocates seats on a first-come first served basis, we advise you to check-in as early as possible so that, if you are travelling in a party, you are less likely to be separated. Please check your flight times carefully on your ticket as these are subject to change and may well vary from those on your confirmation invoice. Should you fail to check-in on time and you miss your flight, we do not have any liability to you. Please note: 1. All tickets issued in conjunction with our holiday packages are non-changeable and non-refundable. For restrictions on pre-seating requests, please see ‘preseating on aircraft’. 2. Special meal requirements must be made at the time of booking 3. Full details of any disability or medical condition which may affect your holiday arrangements and any related special requirements must be disclosed to the Travel Specialist at the time of booking. These details must be confirmed in writing. We will endeavour to accommodate any special requirements, with the airline and service providers. 4. Tickets (a) if paper tickets are issued these will need to be taken to the airport of departure and handed in at the check-in desk. (b) if the airline operates an e ticket system you will not be issued with paper

Important note; Not all British visitors to the USA will qualify for the Visa Waiver Program. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. Other exemptions also apply. If you are in any doubt as to whether you may require a visa, please contact the US Embassy, Consular Information Unit, 24 Grosvenor Square, London W1A 1AE or visit the website www.usembassy.org.uk or contact them on 020 7499 9000 before making your booking with us. Visa requirements may change. Further information on entry requirements for the USA are available at http://travel.state.gov. You must also check entry requirements at the time of booking and in good time before departure as requirements may change. HEALTH REQUIREMENTS You must ensure you are aware of and comply with any health requirements, recommendations and precautions such as vaccinations for every country you are visiting. For the latest information please visit www.gov.uk/foreign-travel-advice or www.nathnac.org and search for the country which you are travelling to, for the latest health requirements. For travel to Europe, we strongly recommend that you obtain a European Health Insurance Card (EHIC) for which you can apply for free of charge online at www.nhs.uk/ehic and read details of the cover provided by an EHIC. Please note that the EHIC is not a substitute for travel insurance and may not cover the total cost of health cover. It does not cover the cost of repatriation to the UK if required for medical reasons. You must have adequate insurance cover for all medical costs which will not be covered by the EHIC or you will be personally responsible for payment of these to the hospital/ medical practitioner. Payment may be required at the time of departure from the hospital or at the time of receiving treatment. If you have a pre-existing or current medical condition of any kind or if you are pregnant, then you must get clearance to travel from your own doctor. Please also check the terms of your travel insurance policy. Pregnant

ladies are not accepted by most airlines after 28 weeks of pregnancy. IMPORTANT: It is your responsibility to ensure that you hold the correct, valid documents for the country/ies you are visiting and have obtained and have proof of any compulsory vaccinations. You should also carry written confirmation of any medication Requirements you may have. Further, we cannot accept responsibility if you are refused passage on any airline or other transport or entry into any country due to the failure on your part to carry the correct documentation. If failure to do so results in fines, surcharges, claims, financial demands or other financial penalties, costs or expenses being imposed on or incurred by us, you will be responsible for indemnifying and reimbursing us accordingly. LUGGAGE ALLOWANCE Allowances vary according to the carrier, destination, route and the class of travel booked. You will be advised of the specific allowances and restrictions with your travel documentation. Should you require these at the time of booking, please ask your Travel Specialist. Please note: 1. Many airlines restrict the weight, size, dimensions and contents of hand luggage. For further details please check with the airline you are flying with. 2. The airline may impose a charge payable by you at the check-in or refuse to allow the luggage to be checked-in until the weight and dimensions are within the prescribed limits if your luggage is over the prescribed allowance. We will not be responsible for any such charges or be liable for the cost of any items which you are unable to check-in and are left at the airport. 3. There are restrictions on the contents of hand luggage to be taken on board an aircraft. You are advised to visit www.gov.uk/hand-luggage-restrictions to check the applicable requirements or restrictions before departure. AIRLINE DELAYS & PASSENGER RIGHTS If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. Full details of these rights are posted at EU airports and are also available from airlines/ airline websites or visit www.caa.co.uk. Please note that any compensation or other payment due to you is the responsibility of the airline and will not automatically entitle you to a refund from us. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to passengercomplaints@caa.co.uk or see www.caa.co.uk - Referring Your Complaint to the CAA . Please check your travel insurance policy for compensation following airline delays. Where long flight delays result in lost holiday time, refunds are not given by suppliers for unused accommodation as rooms are held for delayed arrivals and are not re-let. Please also note that an airline carrier may, if circumstances so require, divert, postpone or delay any flight, or alter the airport of departure or arrival and may, without notice, substitute alternative carriers or aircraft. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. The flight timings shown in our brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. The latest known flight times will be those shown on your tickets or confirmation of the flight booking, which will be despatched to you approximately two weeks before departure. You must, accordingly, check your tickets very carefully immediately upon receipt to ensure that you have the correct flight times. It is possible that the flight times may be changed even after tickets have been despatched; we will contact you as soon as possible if this happens. BANNED AIR CARRIERS In accordance with EU Regulation No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU. The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm We are also required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause 7 of our Booking Conditions “Alterations and cancellations by the Company” will apply. NON PACKAGES Some of the holiday arrangements we sell are not “packages” in accordance with the Package Travel, Package Holidays and Package Tours Regulations 1992. For these arrangements, the acceptance of liability set out in Clause 10(ii)a) of our Booking Conditions will not apply. Instead, we will use reasonable skill and care in the performance of any services which we or any of employees provide subject to and in accordance with the other terms of the Booking Conditions. For services which are provided by third parties such as hoteliers and transport companies, we will use our reasonable skill and care in selecting reputable suppliers.


SPECIAL REQUESTS Any special request must be advised in writing well in advance of departure if it was not already stated on your original booking form or at the time of booking. We will make every reasonable effort to make the arrangements. We do not however, have any legal liability to you in the event that we or a third party is unable to comply with your special requests. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. For your own protection, you should obtain confirmation in writing that a special request will be complied (where it is possible to give this) where it is important to you. You will not be entitled to cancel (without paying our normal cancellation charges) if we are unable to comply with your special request. We regret that we cannot accept any conditional booking (i.e. any booking that is specified to be conditional upon the fulfilment of a particular request). PRE-SEATING ON AIRCRAFT Pre-seating can be arranged on most international carriers. However, the seating available will be limited and once this limit is reached, airlines will only allocate seats at check-in and this cannot be overridden. Pre-assigned seats cannot be guaranteed as airlines do not undertake to provide any particular seat in the aircraft. Therefore, you agree to accept any seat that may be allocated on the flight in the class for which the ticket has been issued. Certain airlines now operate a voluntary online system to book your seats in advance, please see your travel documentation to see if this is available. Depending on your airline, you may be able to check-in online in advance. Please note: 1. Bassinettes for babies must be booked at the time of booking and are on a first come first served basis. Due to airline availability bassinettes cannot be guaranteed. 2. If you have any special seating, dietary or other requirements as a result of any disability, reduced mobility or medical condition, please advise us at the time of booking or as soon as you are able if you are not in a position to do so when booking. We will pass such information to the airline concerned but cannot guarantee that they will be met. INTER-ISLAND & OVERSEAS INTERNAL FLIGHTS Please note that on aircrafts used for flights between islands extra luggage restrictions will apply. We will try and ensure that special requirements relating to disability or mobility needs can be accommodated but this cannot be guaranteed. SAFETY OVERSEAS Safety standards and rules are set by each country. These may not be equivalent to those of the UK and, in some cases, could be lower. This includes activities, public transport, taxis, theme parks and other recreational facilities. Many hotels do not have lifeguards on duty at the swimming pool and some may have signs indicating that swimming is at your own risk. Please act responsibly, particularly with children, as the depth and design of hotel pools vary. We suggest that, in all cases, you familiarize yourself with each pool, particularly prior to diving or allowing any children travelling with you to swim. When properties provide cots for infants, you must check you are happy with the standard and safety prior to use. Caution should be exercised with regard to some room facilities (such as tea and coffee making machines, Jacuzzi baths, etc). Parents should ensure that the standards for childcare and the facilities of the children’s clubs meet their requirements. Further information is available on request. WEATHER & PUBLIC UTILITIES Public utilities and continuity of services, such as water and electricity should not be taken for granted at your destination. On tropical islands and in less developed countries, there may be interruptions to the supply. Occasionally in the tropics, severe storms and cyclones do occur. Generally, the “hurricane season” in the Caribbean, North and Central America is from June to November and in the southern hemisphere, cyclones can occur between December and April although this varies between regions and areas. It is advisable to check, prior to departure, for any unusual weather that may affect the enjoyment of your holiday. Further information is available at www.metoffice.gov.uk. CUSTOMERS WITH ANY DISABILITY, MEDICAL CONDITION OR REDUCED MOBILITY If any member of your party has any medical condition, disability or reduced mobility which may affect your holiday or any special requirements as a result (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any change in your condition, disability or mobility occurs. You must also promptly advise us if any such condition, disability or reduced mobility which may affect your holiday develops after your booking has been confirmed. We are not a specialist disabled holiday company, but we will do our best to cater for any special requirements you may have. We will make every effort to recommend the most suitable holiday for you as we do have a specialist department who will be able to provide information to you. For further information, call us to discuss your holiday requirements. Within the EU, airlines will facilitate access to air transport for disabled persons and persons of reduced mobility and ensure they receive assistance when travelling by air in accordance with EC Regulation 1107/2006. This also applies to passengers departing from an airport situated outside the EU to an airport situated within the EU if the air carrier is an EU Community Air Carrier. Due to the nature of some of our hotels/destinations, many may lack the simplest facilities, such as ramps for wheelchairs and door access. This may apply to shops, restaurants public transport and recreational facilities.

ACCOMMODATION CHECK-IN/CHECK-OUT The standard international practice is to let rooms from midday to midday but this can vary between 10:00am and 3:00pm. Therefore, if you check-in immediately after a night flight, this would normally count as one night’s accommodation. Similarly, if your return flight is at night, you will normally be required to vacate your room at 12:00 noon prior to leaving for the airport. Day rooms are subject to availability and cost and can be arranged locally with the accommodation management. In order to guarantee an early check-in or a late check-out, the pre-payment of an extra night’s accommodation will be necessary. Please check at the time of booking. Guests may be asked to present a credit card or a substantial cash deposit upon check-in to guarantee payment of extras/incidentals. The use of room safes is recommended and items of value should be deposited with the hotel. HOTEL ACCOMMODATION CATEGORIES Throughout our featured destinations, there are no official hotel ratings. Room and suite category descriptions which are referred to throughout the brochure are set by each individual hotel - the terminology is not our own. Therefore, you will find that some accommodation categories and their respective prices will be determined purely by location (the proximity to the beach for example) and some by the décor of the accommodation itself. Others will be a combination of the two. When we use the term ‘Ocean View’, it means just that - that the sea can be seen from the room, patio or balcony, but please note that sometimes, the view may be partial or at an oblique angle. BEACHES Please note that all beaches at the accommodation/ resorts featured are open to the public unless specifically stated otherwise. Minimum clothing restrictions may operate on beaches in certain countries. We cannot guarantee beaches in every country will be manned with lifeguards or provide flags for information on currents and conditions unfavourable or favourable for safe swimming or Watersports. You must satisfy yourself that conditions are safe for swimming before doing so. BUILDING WORKS We strive to ensure that your accommodation will not be in an area of construction and that your accommodation will not be undergoing substantial refurbishment which may cause you inconvenience. We have no control over building works our hoteliers are carrying out or building works which are being carried out in the immediate locality of your accommodation. If it comes to our attention that building works are being carried out which will or may have a material effect on your holiday we will notify you as soon as we become or are made aware of the nature of the works and whether the works will or will not cause you undue inconvenience. TAXES We will advise at the time of booking and with the travel documentation when, and if, any local taxes are payable in respect of the arrangements you have booked with us. FACILITIES IN HIGH/LOW SEASONS In low seasons and periods of low occupancy, a few facilities at some hotels/ resorts may close. For example, a pool may be closed for maintenance or a restaurant for refurbishment. We will advise you of any changes to the availability of the facilities and of any work taking place known to us at the time of booking or as soon as we have been informed. NATIONAL AND SPECIAL RELIGIOUS PERIODS There may be restricted facilities e.g. restaurant / shop opening times, availability of public transport, recreational facilities etc, during national holidays and/or religious periods or festivals. Ramadan is observed in Dubai, Oman, Bahrain, Qatar, Malaysia, The Maldives, Indonesia, India, Egypt and Morocco. It is observed in the ninth month of the Muslim Calendar, the exact dates are determined by the lunar cycle. During this period, there are restrictions with regard to eating, drinking and smoking in public during daylight hours. CAR HIRE Western & Oriental only deal with reputable car hire companies and, in the high season in particular, we strongly recommend that you pre-book your hire car to guarantee availability. Hirers must normally be 23 years of age or over (minimum of 25 years for prestige cars) and hold a FULL and VALID British driving licence, which must be carried at all times. Local licences (if applicable) are obtainable from the hirer or main police stations upon presentation of a British driving licence and must be paid for locally, together with petrol and optional extra insurance. When collecting your hired car, you will be asked to sign the hire car company’s standard hire agreement. This agreement is likely to contain provisions that limit or exclude the hire car company’s liability to you in certain situations. Please read the agreement carefully and ensure that you have adequate insurance cover. In some countries compulsory collision damage waiver is required. A credit card will be required as a deposit against fuel, insurance waiver, additional child/baby seats or other costs. For infants, front airbags may not be disconnected in certain vehicles, please check with the hirer. You are advised to take out additional insurance if voluntary such as collision damage waiver or equivalent for the country of your destination. AIRPORT TRANSFERS We will provide private vehicle transfers where possible. However, when a hotel provides transfers these may, on some occasions, be by coach or shared minibus, or by motor launch as appropriate. Please note that excess luggage will necessitate the need to supply an extra vehicle, which will incur an added charge. If you are travelling with luggage in excess of your airline allowance, please advise us so that we can make the necessary arrangements. Where helicopter transfers are available, your luggage may need to be transported by road and for return flights, your luggage may have to be collected from your accommodation early in the morning. Helicopter transfers are not generally available after dark. TRAVEL ADVICE The Foreign & Commonwealth Office produces up-to-date travel information to help British travellers make informed decisions about travelling abroad. For further information please visit www.gov.uk/knowbeforeyougo. ABTA - The Travel Association International Travel Connections Limited is a member of ABTA membership

number V2359. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitrations scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Tel: 020 3117 0500 or visit www.abta.com. FINANCIAL SECURITY PROVISION All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ ATOLcertificate. All monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for so long as we do not fail. If we fail, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.


Concorde House, Canal Street, Chester, CH1 4EJ Telephone: 020 7666 1288 Email: enquiries@westernoriental.com Web: www.westernoriental.com Your call may be recorded for training purposes.

Western & Oriental is part of the ITC Luxury Travel Group. ITC Luxury Travel Group Limited. Registered in England 8687765 VAT No. GB 203 9167 24 All information correct at time of going to print Š All Rights Reserved 2016.

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