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A T L A N T I C November 2015 Vol. 17 No. 4
N AT I O N A L
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Zio’s Pizzeria planning massive expansion By Bill Tremblay Assistant Editor
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MONCTON, N.B. — A vision 30 years in the making is about to become a reality for Sandro Speranza, owner and chief executive officer of Zio’s Pizza Kitchen. Throughout the last three decades, Speranza has been purchasing parcels of land at the corner of Church Street and Mountain Road in Moncton, N.B., the neighbourhood where he grew up. Now with seven properties in his name, which span nearly the entire block, Speranza is planning to construct a 13,000-squarefoot retail development, with a new Zio’s as the anchor.
The second phase of the development will add office space to the complex. “He’s been working at this since 1985, accumulating one piece of property at a time on that block,” said George Bartlett, Zio’s director of operations and franchising. As Speranza purchased the properties, he would clear the derelict buildings from the site as a first step to revitalizing the area. “It’s his neighbourhood; he grew up two streets over,” Bartlett said. “It is a run down area; it needs some revitalization.” The new Zio’s will feature a 220-seat casual full service restaurant and espresso bar as well as a carryout pizzeria and deli. While the development fulfills a dream, it
also fulfills a need to expand. The current Zio’s pizzeria, located on the same spot as the project, seats 22 guests and is unable to meet demand. Takeout and delivery account for 95 per cent of its traffic. “The business has outgrown itself. It’s grown from humble beginnings to $1 million a year in a tight, cramped space,” Bartlett said. “On Friday and Saturday nights they have to take the phone off the hook for an hour. They can’t keep up with the volume.” The restaurant will feature seafood, steak and pasta with an average check of $22 to $24. Pizza will, of course, remain on the menu including traditional Sicilian and wood-fired Neapolitan pies.
Zio’s also plans to introduce Roman-style pizza to Moncton. “It’s a thicker, more bread-like crust pizza,” Bartlett said. With Zio’s currently working on three new locations throughout New Brunswick, the existing pizzeria will be converted into a production kitchen for retail and franchise supply. The project is expected to cost about $4.1 million with the pizzeria opening in April of 2016, followed by the restaurant. “This would be a scary project going into this with a straight-up start up,” Bartlett said. “When you have an established brand in the market and a $1 million base business, it takes a lot of that fear away.”
Cara adds New York Fries to growing portfolio VAUGHAN, Ont. — Cara Operations Limited has entered into a purchase agreement to acquire New York Fries with an anticipated closing date this fall. The 31-year-old Canadian french fry quick-service chain has 120 locations in nine provinces, with the exception of Prince Edward Island. New York Fries was founded in 1984 by Jay Gould and his brother Hal. “It is a great brand that does not compete with Cara’s existing brands. The New York Fries brand complements Cara’s acquisition strategy and will give Cara a real estate presence in the Canadian food court market where we are not located today. It is well run, profitable and will continue to be run by its experienced team,” Cara’s chief executive officer Bill Gregson said in an email.
Upon closing, New York Fries’ head office will be relocated to Cara’s head office in Vaughan, Ont., and its business and back-end processes will be integrated over the course of a year. Warren Price, New York Fries’ long-time executive vice-president, will join Cara to continue leading the New York Fries brand. “Cara plans to continue the brand’s growth throughout Canada and will work to understand any additional international opportunities,” said Gregson. “With our successful IPO in April 2015, the company continues to look at potential acquisitions that complement Cara’s existing brands, are fairly valued and provide an opportunity to realize additional synergies.” In 2005, Jay Gould launched South St. Burger, which is not part of the Cara deal and has a licence agreement with Cara to continue serving New York
Fries for up to three years at its existing 34 locations. While Gould said he is happy to maintain the South St. brand, it was time to move on from New York Fries. His son, Mac Gould, who operated a New York Fries franchise, is coming onboard as part of the South St. management team. With Canadian locations in Alberta and Ontario, the burger brand is moving into British Columbia next year with a Vancouver location. “We have four or five stores on the books in the next 12 months and we’ll try to do at least that many per year. If we can accelerate that with good real estate and good franchisees, we will,” said Gould. “I don’t think we’ll get to the point anytime soon that we’re building 25 stores a year, but maybe 10 or 12. For the foreseeable future, I hope to do four to six units a year.”
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Mallard Cottage goes cross country QUIDI VIDI, N.L. — Todd Perrin is taking Mallard Cottage to those who can’t visit the Quidi Vidi, N.L., restaurant through a series of pop-up events throughout November. “We are always trying to do something fun and interesting for ourselves and for our customers,” said Perrin. He is already on the road travelling to events, including Devour! The Food Film Fest in Wolfville, N.S. and an event at Drake Devonshire in Prince Edward County, Ont. The restaurateur decided to tack on some pop-up dinners and take his spin on Newfoundland cuisine all the way to Kelowna, B.C., making stops at Tawse Winery in Vineland, Ont. and Calgary’s Charbar along the way. Very active on social media, Perrin hopes the events create some extra buzz for the restaurant. Perrin, as well as Mallard Cottage co-owner and sommelier Stephen Lee, will be at all of the events. Newly appointed chef de cuisine Alex Fitzgerald will be going back and forth between the restaurant and some events with supplies. “It will help to promote our brand and the Newfoundland brand. We’ll be bringing food from home with us,” said Perrin. “There will be Newfoundland ingredients at every event; I think it’ll be a good promotion not only for the restaurant, but for our version of Newfoundland food.”
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Todd Perrin. Perrin said he received quite a bit of interest from operators wanting to get involved in the tour. “I think it’ll spawn something like it again in the future,” he added. In order to have a restaurant’s lead hands take to the skies and leave for more than two weeks, “You need to have your solid team and we’re fortunate that we do,” said Perrin.
With Fitzgerald joining them on the road, Mallard Cottage crew and new sous chef, Jon Whittle, will have to step up and ensure the restaurant operates as if he and Lee were still there. The restaurant celebrated its second anniversary in late October. “We’re getting to the point where you need to be able to do this type of thing. You need to
McDonald’s makes move towards fast casual
Jean Cola-Ladines-Paunil creates an order from the McDonald’s Create your Taste menu. TORONTO — McDonald’s Canada is borrowing some moves from the fast casual playbook with the advent of kiosk ordering, customization and table delivery, a move the company has made in France, Australia, Poland and some markets in the United States. The initiatives launched on Sept. 30 at the Victoria Park Avenue and St. Clair Avenue East location in Toronto, with plans to roll the program out at about 1,000 of the brand’s 1,400 Canadian locations by the end of 2017. Restaurants in special points of distribution, such as
All our meats are
within Walmart, don’t have the required footprint for the changes. With a Create Your Taste menu, diners can customize a one-third-pound patty with choice of bun or lettuce wrap with about 30 toppings and sauces, starting at $6.99. Double-sided kiosks allow customers to order and retrieve menu items at a new, designated pick-up section or have a seat and wait for servers to deliver their Create Your Taste meal. “Our intent is to move forward. We’re going to take little steps in different markets across the
country,” said Jacques Mignault, chief operating officer for McDonald’s Canada. In September, Mignault travelled coast to coast, meeting with McDonald’s franchisees, who will be investing about $200,000 for the changes. “They’re really onboard, they’re really excited. Of course, it’s a significant investment, but they believe that’s the right way to approach the business and move forward,” Mignault said. “It really is about resetting the expectations around an unmatched guest experience.”
be able to step away, you need to be able to go do other things and promote because otherwise you kind of stagnate,” said Perrin. He said day-to-day operations are only a portion of what a restaurateur must do to be successful. “There’s a whole other part of the restaurant industry that you didn’t have to do 20 years ago, but you have to do it now,” said Perrin. “We take that part of it — the marketing and social media and events side — very seriously and we think that makes a big difference to the general bottom line of the restaurant.”
The changes also mean hiring about 15 new employees per location, including for the new role of guest experience leaders who are on the floor to engage with customers. In addition to self-order kiosks, physical changes to the restaurant include a new backof-house line for the Create Your Taste menu to avoid disruptions to the regular menu, a reconfigured front counter featuring dual-point service and pick up. McDonald’s has also brought its pastry items front-and-centre with an expanded display case and new baked goods. “When we reimaged our restaurants back in 2010, we made significant investments in the areas of capacity and capabilities and one of the additions at that point was McCafe. It’s been very successful to date, but our guests were looking for more pairings, opportunities to snack and graze. We believe that the bakery line will do that very well for us,” said Mignault. “This is an industry in which you can never really be satisfied with what you offer. It’s really about taking our brand transformation to a new level,” said Mignault. “We want to be industry leaders and we believe that leveraging the personalization with our guests is something that’s paramount for us. It’s something that’s taken our brand to where consumers are expecting us and want us to go.” Mignault said McDonald’s is setting itself up for the future. “It’s a transformation that we’ll be able to build upon in the future the same way. When we modernized our fleet last time, we knew this step was coming, we’re doing this one recognizing there will be future changes,” he said. The program is being rolled out at 11 Edmonton-area McDonald’s, which were chosen because of the high proportion of recently renovated restaurants, according to the company. In mid-October, Create Your Taste was also announced for three British Columbia restaurants.
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A T L A N T I C
ith the news of Mill Street Brewery’s acquisition in October, it begged the question: what constitutes craft? Founded in 2002 in Toronto’s Distillery District, Mill Street Brewery was picked up by Labatt and its parent company Anheuser-Busch InBev. The beer giant has also agreed in principle to purchase SABMiller for $106 billion. Mill Street co-founder Michael Duggan, who left the company in 2007, told the Toronto Star he wasn’t surprised by the buyout because the company had reached a size that made selling inevitable. “But will the public embrace a Mill Street run by Labatt? I’ve got the feeling the answer is no,” he said. The Mill Street announcement was met by social media backlash, with craft beer drinkers turning from the pioneer of organic lager in Canada. (By the way, Mill Street responded to every Tweet.) AB InBev wants Mill Street for a reason, and I can’t imagine it would be to change its beer or practices. With a $10 million investment from Labatt, Mill Street will be able to brew more and enter new markets. According to Labatt president Jan Craps, Mill Street will operate independently and be
able to preserve its “creative character and pioneering spirit.” I’m sure Labatt and InBev are counting on this. How can they capitalize on the popularity of craft beer if their acquisition effectively removes Mill Street from that segment? According to the Ontario Craft Brewers Association, it did. Designed to promote small, independent brewers, the OCB kicked Mill Street out because membership is restricted “to breweries under 400,000 HL including all affiliated owners/partners.” The same restriction prevented Creemore Springs Brewery from membership when Molson bought it a decade ago. With Mill Street out of the game, or at least out of the OCB, Beau’s All Natural Brewery jumped on the opportunity to declare itself Canada’s largest craft producer of organic beer. Admitting there is some variation in the definition of craft brewery, the Vankleek Hill, Ont., brewery cited three basic tenets: small, traditional and independent; “not owned by a compu-global-hyper-mega-net brewery.” In an email to the Queen’s Park press gallery, a spokesperson for the finance minister answered requests about how the acquisition would affect Mill Street’s participation in the province’s “beer modernization strategy,” which will see beer sold in grocery stores and at least 20 per cent of shelf space allotted to
small brewers in The Beer Store network. While the province will still consider Mill Street brands craft beers based on production method, it will no longer be considered a small brewer. “It will therefore no longer be eligible for the small brewery supports that our government has implemented to assist the growth of Ontario’s craft beer industry,” she said in the email. “Mill Street will now be treated as any other Labatt-owned brand and will now pay to participate in The Beer Store programs at the Labatt rates.” The province’s programs supporting craft brewers seem to actually be in place to support small brewers and don’t appear to take production method into account. I went into this editorial intending to defend Mill Street’s craft title, feeling it should apply to small batches, made with attention to detail and natural ingredients. I still feel that way, but understand business structure matters just as much, especially to an industry where collaboration is key and the road to market share has been long. Perhaps we can still call Mill Street brands craft beer, so long as practices are maintained, but Mill Street can no longer be called a craft brewer. Kristen Smith Managing Editor
NEWS BRIEFS CORRECTION In the 2015 Franchise Report in the September issue of Atlantic Restaurant News, Cheesecurds Gourmet Burgers + Poutinerie was not included. The Dartmouth, N.S.-based chain has two locations and is looking for franchisees in Atlantic Canada. The quick serve eatery offers poutine and a dozen specialty burgers and buildyour-own burger options with more than 50 toppings. Personnel: Melinda Lee Website: www.cheesecurdsburgers.com Phone: 902-446-3095 Franchise Fee: $35,000 Royalty Fee: 6.00% Advertising Fee: 2.00%
Montreal, Les Jardins Sauvages in SaintRoch-del’Achigan, Que. and River Café in Calgary in receiving the award for inventive approaches and imaginative meals. The annual award recognizes chefs and food professionals using Canadian ingredients to create unique and healthy menu selections and follow sustainable management practices. “Canadian culinary traditions are constantly evolving, and these five chefs are at the forefront of these changes,” said Anita Stewart, Canada’s first food laureate at the university and founder of Cuisine Canada and Food Day Canada. “They are setting an example for the Canadian restaurant industry by thinking outside of the box to deliver meals that are not only novel but also delicious.”
CORRECTION In the 2015 Franchise Report in the September issue of Atlantic Restaurant News, the incorrect personnel was listed for Imvescor’s Bâton Rouge. The appropriate contact for franchising is Peter Tsafoulias, 514-341-5544.
Little Louis Oyster Bar gets Good Food Innovation Award GUELPH, Ont. – Little Louis Oyster Bar, in Moncton, N.B. is one of five Canadian restaurants to receive the University of Guelph Good Food Innovation Awards. Little Louis joins Langdon Hall in Cambridge, Ont., Taverne Monkland in
4 | Atlantic Restaurant News
Reversing Falls eatery revived SAINT JOHN, N.B. — A Saint John businessman has come the rescue of the Reversing Falls Restaurant. While the building was originally slated for demolition, Max Kotlowski convinced city council to hold off on its demise by making a $1 million offer for the property. According to the CBC, Kotlowski and the municipality agreed to a 60-year lease plus property taxes on the property in October. The rent for the building is still in negotiations. The municipally-owned building, home to the restaurant and tourist information centre, fell into a state of
disrepair, prompting council’s decision to OK its demolition. The restaurant closed in late 2014. Kotlowski will make an immediate $500,000 investment to renovate the property. The restaurant is expected to reopen by June 2016.
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NFLD flunks liquor policy report TORONTO – Newfoundland has flunked a new report card issued by Restaurants Canada that grades provinces on bar and restaurant friendly liquor policies in Canada. The Raise the Bar report card evaluated provincial governments across the country on licensing and regulation; customer sales; and political and regulatory activity. Newfoundland scored an F due to high prices and low selection. Prince Edward Island received a B+, Nova Scotia a C+ and New Brunswick a C-. Alberta had the highest rank in Canada with a B+.
Saputo buys Woolwich Dairy MONTREAL – Saputo Inc. is adding its first goat cheese manufacturer to its roster of dairy products. On Oct. 5, Saputo announced it purchased Orangeville, Ont.-based Woolwich Dairy for $80 million. Woolwich is an award-winning goat cheese manufacturer with facilities in Orangeville, Princeville, Que. and Lancaster, Wisconsin.
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Creating a culinary centre on Prince Edward Island BAY FORTUNE, P.E.I. — Prince Edward Island food ambassador chef Michael Smith is creating a chef ’s paradise at The Inn at Bay Fortune with the pillars of farm, fire and feast. Smith and his wife Chastity bought the 17-room seaside property and transformed the onsite restaurant into FireWorks, which launched in the summer and celebrated its grand opening on Sept. 3. “This is the property where I first made my mark back in the ’90s — my first head chef job, my first foray into local food,” said Smith, who also made his mark on the 40-acre property with his first cooking show, The Inn Chef. Smith spent seven years at the stove, and during that time planted a garden on the property. “By the time I left, it had really blown up to a farm; we had 200 different things growing in the ground there years ago, a full-on herb garden, and an acre and a half under cultivation, but that had all disappeared,” he said. The Smiths hired another couple: local organic market gardeners Jeff and Carey Wood to bring back the farm. “They’re amazing, and they understand that their job is not just to produce vegetables out of the soil, but to tell stories,” said Smith. “We’re producing vegetables and stories.” The farm grows the vegetables served by the onsite restaurant. “Next year, it will be 100 per cent. We’ve installed greenhouses, hydroponic systems,” said Smith. FireWorks’ house salad has about 30 different greens, shoots, herbs and flowers grown onsite — one night the salad included more than 60 ingredients, said Smith. The other products come from P.E.I. producers. “Everything else, and man oh man, that’s a lot of stuff,” said Smith. For many years, Smith has dreamt of building “in one place, all forms of fire known to man.” Stretching the length of a wall, a 25-foot, brick-lined, woodburning oven built by Red Clay Construction is at the centre of FireWorks. It has a smokehouse on one end, a hearth in the middle and wood oven on the other end. “Between those three units, we can do a lot of different things,” said Smith. “We’ve got a list of nine different ways to cook with fire and we’ve got them all in one spot.” The dining experience, which Smith calls Feast, invites guests to sit at communal tables and eat family-style (within respective parties). “It’s amazing to watch every night the little miniature community that we create of 52 guests,” said Smith. Arriving at 6 p.m., guests are invited to mill about the property and are served drinks and food. Led by chef de cuisine Cobey Adams, the kitchen brigade is encouraged to interact with guests as they make the evening’s chowder and bake bread.
Michael and Chastity Smith. At 7 p.m., guests are seated and the food starts to flow, beginning with a “Taste of the Island” board for the party, then chowder, fish, house salad, protein, vegetables and dessert. A seasonal operation, the main building was renovated and updated, but there are further plans for work on the property to bring it to a five-star rating. “What’s ahead of us, is building more rooms and adding chef ’s cottages for families to rent,” said Smith. “We’re going to create these cottages with an amazing fire-burning kitchen in them with their own little herb gardens, with full access to the farm and curate for those guests.” While those guests will likely partake in the Feast experience while staying on the property, they will also be able to have specific meal kits delivered so they can cook in their cottage. “There are multiple phases ahead of us, but the phase we’re in right now is stabilizing the business, creating a destination draw,” said Smith. “That’s phase one, in the future we’ll build the chef ’s cottages.” Smith also plans to build an onsite, wood-oven bakery and GrillWorks, where families can come during the day and create their own cheeseburgers.
Photo by Barbara Perry.
Building a bright future with food
Kim Parker and Michele Brushett.
HALIFAX — A lesson in foodservice is not the only education at Futures Café in Halifax. Located in the Lower Sackville community, the establishment recently rebranded from The Ladle after about three decades and re-opened in April. The business, an arm of the Building Futures Employment Society, employs people with intellectual disabilities. Manager Muffy Price, who has chef training and is a nutrition coach and certified counsellor, uses down time at the café to engage staff in geography, French, spelling, math and nutrition lessons. Changes to Futures Café included upgrading the beverage offerings to include Just Us! Coffee Roasters Co-op. “Everything we make is from scratch,” Price said. “We try to use as many local ingredients as possible,” added Price. Serving breakfast and dinner, Futures offers “decadent classics and nutritious choices,” ranging from soups, salad, pastries and single-serve dishes such as chicken potpie or lasagna. “There’s a whole variety; we add to it all the time and change things up,” said Price.
The sandwiches are made by Halifax-based 24 Carrots Bakery. Price said the change from the diner-style restaurant has been well received by the community and has employees learning new things. The café employs an assistant manager, two full-time employees and three part-timers, who also have other jobs within the community. “It is preparing people for employment and supporting them through employment and there is a lot of community involvement,” said Price. Some employees require very little supervision, while others require more support. “Some are stronger at some tasks than others, however all are extremely intelligent and capable of doing any task,” said Price, who said her goal is fostering self-sufficiency. “As an organization, there have been many who have continued on to be valued members of other companies,” said Price. “Having a disability does not mean you are not able. They make me proud everyday and are the best employees I have ever had, including the ones without so-called disabilities.”
November 2015 | 5
Of Mobile From taking orders to managing inventory, mobile devices are becoming ingrained in Foodservice operations BY BILL TREMBLAY
hen Posera introduced its mobile point of sale (POS) service in 2003, the new technology wasn’t a hit. In the early 2000s, the notion of using a handheld computer to take orders wasn’t resonating with foodservice operators. “We couldn’t figure out for the life of us why people weren’t buying those,” said Shannon Arnold, marketing director for Maitre’D, Posera’s POS software. The business case for arming front of house staff with tablets was obvious. However, the price of the hardware, as well as the ability to understand the product, was out of reach for potential clients. “It didn’t really become as mainstream until Apple released iPads and iPhones,” Arnold said. “Now people are using them for everything in life. I think it’s more natural.” With the price of tablets now falling below $500, mobile POS represents two out of three inquiries for service at Posera. “It’s pretty crazy, now. It never really became popular until the last two years,” Arnold said. Alex Barrotti, chief executive officer of TouchBistro, a mobile-based POS app based in Toronto, said North America is behind in its use of technology in foodservice. “It’s a phenomenon that’s been happening in other parts of the world for years,” Barrotti said. “In both Europe and Japan it’s quite common that someone brings a device to the table to take your order.” However, North American markets are playing catch-up. When TouchBistro first launched about four years ago, it took about six months to land its first 35 clients. Last month, the company signed on 240 new restaurants. Touch Bistro is
6 | Atlantic Restaurant News
now used by more than 3,000 restaurants. “The most growth was in the last 12 months,” Barrotti said. When the idea of incorporating mobile into restaurant service first began to surface, Barrotti said the technology was received as a gimmick. “The initial reaction was ‘that’s kind of cute.’ It was sort of a novelty, a curiosity,” Barrotti said. “Now people are seeing it more and more and realizing you can actually do work with them.” Mobile management Mobile technology in restaurants has evolved beyond taking orders. Last year, Posera introduced DataBoard to expand its mobile capabilities. The app complements Maitre’D by providing real-time key performance indicators like sales and labour costs, alerts and an ability to monitor several restaurants from one mobile device. “The app allows restaurant managers to manage and monitor operations remotely,” Arnold said. “That’s been quite successful for us. People are on the go all the time now.” SilverWare POS also introduced new upgrades to its mobile options. In the last year, the company released real-time cloud reporting, mobile push alerts and analytics. “The response to these products exceeded our expectations,” said Alex Thalassinos, an account manager with SilverWare.
“We will continue adding functionality and depth to such tools.” SilverWare’s analytics option allows operators to organize data based on the information they want to receive. The information is delivered to a mobile device in a similar fashion as Twitter. “These tools allow our customers to manage their environments in real time from anywhere — from operational decisions to viewing analytical and business intelligence,” Thalassinos said. “This provides the ability to make knowledgeable decisions on the fly.” Mobile ordering While many companies are developing POS apps to assist operators, other foodservice mobile apps focus on the customer. Kabir Das-
wani created Grabb as a solution to waiting in line. Daswani questioned the need for long lineups where production of the product is quicker than the ordering process. “While I was in business school at Queen’s University, ordering something as simple as a coffee would take 10 minutes just because the lineup was so long,” he said. “It was not the production time.” Grabb, which launched earlier this year, allows customers to order and prepay via a mobile phone or tablet. “Essentially, it’s getting rid of the bottleneck that occurs at the cashier,” Daswani said. “It automates the order-taking process and puts it in the hands of the customers.” The customer’s order is received on a tablet and staff “tap” to ac-
knowledge the order is being prepared. A second tap indicates the order is ready for pickup. Users are also provided with an estimated wait time based on previous data. Many of the app’s participating restaurants also set up Grabb lines to expedite sales. At Hero Burger, one of about 100 restaurants using Grabb in Toronto, a regular order takes 45 to 90 seconds more staff time. “Grabb essentially streamlines the process from 45 to 90 seconds to two taps,” Daswani said. The app also provides exposure for a restaurant to Grabb’s 12,000 users. “If we add restaurants, those restaurants are now getting exposure to customers on our app,” Daswani said.
Great TechSPectations OpenTable, a provider of real-time, online restaurant reservations, recently surveyed more than 7,300 diners across Canada about how they use technology before, during and after eating at a restaurant. The survey concentrated on Toronto, Montreal, Edmonton, Calgary, Vancouver and Winnipeg. The company has also launched its new e-book Technology and Dining Out 2015 – Canada Edition.
Mobile bar inventory Innovations in mobile technology may also assist in completing inventory. Partender, for example, allows bar managers to check their stock using a mobile device. Partender works by taking a photo of a liquor bottle using a mobile device and tapping where the liquid level sits. The app then calculates how much liquor is left in the bottle. “We’ve developed proprietary algorithms based on bottle curvatures, glass thickness and more that lets you just use an image of a bottle to do inventory faster than you ever have,” said Anjali Kundra, Partender’s vice-president of operations. The app boasts a 99.2 per cent accuracy level, and completing a bar’s inventory may take as little as 15 minutes. “We’re a team of food and beverage veterans that also happen to be cocktail-drinking calculus nerds,” Kundra said. “We do the math. We want our industry to be able to have more time, control, and knowledge for success.”
Outside of inventory, Partender allows its user to automate purchase orders and instantly view analytics like usage and beverage costs. The app also helps reduce over-pouring at the bar. “Don’t you count the cash in the drawer at the end of the night?” Kundra said. “What about your liquid cash, which is typically worth thousands more than what’s in the drawer?”
Barrotti added the rise of mobile apps is an evolution of habit. Apps — whether for business management or social media — are becoming ingrained in day-to-day life. “Mobile is becoming the de facto standard in people’s mindsets,” Barrotti said. “You might leave the house without your wallet, but rarely do you leave without your cell phone these days.”
Before the meal • 82 per cent of Canadians view online menus before dining out. • 29 per cent of diners frequently look for deals online before selecting a restaurant. • 90 per cent of diners wish they could use technology to get access to a hard-to-getinto restaurant. • 81 per cent wish they could use tech for an estimated wait time for a table. During the Meal • 64 per cent of fine-dining customers rarely or never use their phone during a meal. • 40 per cent of casual restaurant patrons rarely or never use their phone during a meal. • 23 per cent of Canadians always or frequently use their phones during meals to research what to order or to take a photo. • 6 per cent of diners have used their phone to make a payment. After the meal • 13 per cent share their experience on social media. • 12 per cent of diners interact with a restaurant’s loyalty program using technology. • 14 per cent make post-meal plans. Considering an app? Only six per cent of Canadians are very likely to download the app of an individual restaurant, while 53 per cent are very unlikely to get a restaurant’s app.
Apple Pay is coming to Canada Apple Pay is expected to launch in Canada by the end of the year. On Oct. 28, American Express announced its cardholders would soon have access to Apple’s digital wallet using an iPhone, iPad or the Apple Watch. The feature launched in the United States in 2014. Within a year, 14 per cent of American households were using Apple Pay. “Our customers love their experience
with Apple Pay and we want to bring it to as many of our users worldwide as possible,” said Jennifer Bailey, vice-president of Apple Pay. The mobile feature allows its users to sync their credit card information with an iOS device. Users are then able to tap their phone, watch or tablet at credit and debit terminals equipped with the tap feature. Apple Pay also integrates into apps, allow-
ing users to make in-app purchases with a single touch. The maps app also displays which businesses accept Apple Pay. Credit card numbers are not stored on the phone and use of Apple Pay requires its user to place their finger on the device’s fingerprint reader. To date, American Express is the only credit company or bank within Canada to announced a partnership with Apple Pay.
November 2015 | 7
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Brewpub paves way for brewhouse
Shaun and Daniel O’Hearn partnered to open a brewery. DARTMOUTH, N.S. – When Shaun O’Hearn opened Rockbottom Brewpub, he didn’t anticipate demand for craft beer would reach the need for a standalone brewery. O’Hearn opened the Halifax brewpub about five years ago out of an interest in micro brewing. “I figured a brewpub would be a great way to go,” said O’Hearn, who also owns Your Father’s Moustache in Halifax. Following the opening of Rockbottom, craft beer began to quickly gain popularity in Nova Scotia. “Over the past three years, it has just grown exponentially,” O’Hearn said. “I had other restaurants ap-
proach me about selling the beer at their bars.” Despite demand, the province’s liquor laws prohibit a brewpub from selling its beer to other establishments. Legislation aside, Rockbottom had also reached its brewing capacity. While discussing the craft beer explosion, O’Hearn and his cousin Daniel O’Hearn, a sales representative for Moosehead Brewery, decided to open a brewhouse. They found a location in Dartmouth, N.S., purchased a 930-gallon system and created Nine Locks Brewing, a name that pays homage to Dartmouth’s Shubenacadie Canal. “A brewery didn’t even cross my
mind until about a year and a half ago,” O’Hearn said. To tackle brewing, O’Hearn recruited Jake Saunders, brewmaster at Rockbottom, and Chris Downey, who previously worked at Brewtopia in Montréal. The brewmasters aim to start brewing in mid-November. “Hopefully, we’ll be open and selling beer before Christmas,” O’Hearn said. “We’ve already had a number of restaurants contact us to sell our beer as soon as it’s ready.” The beer will be available in growlers and cans at the brewery’s retail store, the NSLC and bars and restaurants throughout the province. “We feel canning is better for the beer, it blocks out 100 per cent of light and blocks out 100 per cent of air,” O’Hearn said. The brewery will launch with six types of beer: IPA, extra special bitter, American pale ale, porter, India session ale and a white beer. Although Nine Locks isn’t an extension of Rockbottom, O’Hearn said the beer should be similar to that of the brewpub. “We’ll probably take a few of the recipes over,” O’Hearn said. “We’re also going to brew new beers.”
Lunenburg gets Spirited Away
LUNENBURG, N.S. — All of Nova Scotia’s nine craft distillers got involved in Spirited Away in mid-October, the province’s inaugural craft distilling festival. “This is the first time all of the distillers were ever in the same room together, so it was a great opportunity for them to meet each other and learn about what everybody else is doing,” said organizer Pierre Guevremont, who opened Ironworks Distillery with Lynne MacKay in 2008. “The artisan distilling movement everywhere in North America is growing rapidly,” said Guevremont. “We realized that in Nova Scotia, there were now nine distillers and we thought it was time to announce to the world that this industry had arrived in Nova Scotia and give people a chance to try the products and learn more about the industry.” Participating producers included: Caldera Distilling, Coldstream Clear Distillery, Glenora Distillers, Stein-
hart Distillery, Tangled Garden, Still Fired Distillers and Halifax Distilling Company, which is yet to open. Key to the event, said Guevremont, was bringing together local producers and local mixologists. The weekend-long event saw about 250 guests attend the gala at the Fisheries Museum of the Atlantic. The event also incorporated dining, workshops, tastings and a battle of the cocktails. In the end, the votes were disregarded and each mixologist earned a new title: Jenner Cormier was awarded for Grace Under Pressure in Difficult Circumstances; Jeffrey Van Horne, Most Outstanding Representation of the Season, with the Ambiance of Mad Men; Anne-Marie Bungay-Larose was deemed to have had the Most Heartfelt Presentation of Nova Scotia Hospitality; Shane Beehan, Best Historical Eloquence; and Jacques Allain, Best Capture of the Spirit of Simplicity and Local.
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8 | Atlantic Restaurant News
MUSIC FOR BUSINESS
15-03-10 12:58 PM
Research by Peter Elliott
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BEVERAGES Alcohol: Beer
Big Spruce Brewing Diageo Canada Inc. Garrison Brewing Company Intra Vino, formerly Vergina Labatt Breweries Mark Anthony Group Molson Coors Brewing Company Oland Brewery, a Division of Labatts Picaroons PMA Canada Ltd. Premier Brands Premium Beer Co. Prince Edward Island Brewing Co. Propeller Brewing Company Quidi Vidi Brewery Red Rover Brewing Co Robilan Imports Sleeman Brewery & Malting Co. Storm Brewing in NFLD Ltd. Tatamagouche Brewing Co. The Kirkwood Group Alcohol: Coolers
Bacardi Canada Canada Dry Mott's Inc. Constellation Brands Diageo Canada Inc. Mark Anthony Group The Kirkwood Group Alcohol: Wines
Atlantic Spirits and Wines Ltd. Barefoot Wine Chateau des Charmes Wines Ltd. Churchill Cellars Ltd. Constellation Brands Domaine de Grand Pre Ernest & Julio Gallo Winery Canada Ltd. Foster's Wine Estates Canada Gehringer Brothers Estate Winery Inniskillin Wines - Niagara, a Division of Constellation Brands Jost Vineyards Ltd.
Mark Anthony Group Peller Estates Wines Philippe Dandurand Wines Ltd. Select Wines The Kirkwood Group Alcohol: Spirits
Atlantic Spirits and Wines Ltd. Bacardi Canada Canadian Iceberg Vodka Corp. Charton-Hobbs Inc. Churchill Cellars Ltd. Corby Spirit and Wine Diageo Canada Inc. Intra Vino, formerly Vergina Mer Et Soleil Ozawa Canada Inc. The Kirkwood Group Coffee & Tea
Alfa Cappuccino Imports Inc. Canterbury Coffee Elco Fine Foods Inc. Euro-Milan Distributing Faema Canada G.E. Barbour Gerhards Importers Canada Ltd. Just US! Coffee Roasters Co-op Metropolitan Tea Company Ltd., The Mixology Canada Inc. Mother Parker's Tea & Coffee Inc. Nespresso Coffee Nestle Professional Reunion Island Coffee Limited Schaerer Espresso Machines, division of Supramatic Starbucks Coffee Canada Tetley Canada, a Division of Tata Beverages Trudeau Corporation Van Houtte Inc. Fruit Juices
A. Lassonde Inc. Cafe Essentials Canada Dry Mott's Inc. Coca-Cola Beverages Ltd. Kraft Foodservice Inc. Nestle Professional Beverages / Vitality Foodservice Canada Ltd. Ocean Spray International Inc.
Parmalat Canada Pepsi Beverages Canada Scotsburn Dairy Group Sunpac Foods Ltd. Sun-Rype Products Ltd. Hot & Cold
A. Lassonde Inc. BBC Sales & Service Ltd. Bunn-O-Matic Corporation of Canada Cafe Essentials Canada Dry Mott's Inc. Canterbury Coffee Coca-Cola Beverages Ltd. Dr. Smoothie Brands Earth's Own Food Company Euro-Milan Distributing Faema Canada Gerhards Importers Canada Ltd. Kraft Foodservice Inc. Mixology Canada Inc. Mother Parker's Tea & Coffee Inc. Nestle Professional Ocean Spray International Inc. Pepsi Beverages Canada Premium Near Beer Saeco, division of Philips Canada Scotsburn Dairy Group, a Saputo Company Sunpac Foods Ltd. Torani Italian Syrups W.T. Lynch Foods Limited Waters: Carbonated, Non-Carbonated
Coca-Cola Beverages Ltd. Danone Inc. Nestle Waters Canada Pepsi Foods Canada Q Water
DECOR Carpets, Rugs, Mats & Flooring
Canadian Linen and Uniform Service Mul-T-Mat & Supply Co.
Schoolhouse Products Inc. Chairs
Bum Contract Furniture Ltd. Contract Supply Corp. Decor-Resto Inc. Dor-Val Mfg. Ltd. Grosfillex Holsag Canada Jetco Mfg. Ltd. JSP Industries Inc. Keca International Inc. Shorewood Furniture Ltd. The Table and Chair Co. UniChairs Inc. Dance Floors
Bum Contract Furniture Ltd. Schoolhouse Products Inc. The Table and Chair Co. Furniture, Furnishings: Interior
LCE Interiors Palette Furniture Lamps, Lighting, Accessories
Illume Restaurant Supply - The Candle Specialists North American Candle Neo-Image Candlelight Panasonic Canada Inc. Simmons Canada Inc. Linen: Tablecloths, Napkins, Table Skirting
Americo Inc. Canadian Linen and Uniform Service Eden Textile George Courey Inc. Tiimports Ltd. Tricific Enterprises Inc. Menus, Menu Covers Menus, Menu Covers
Creative Impressions Inc. Divine Menu Covers Ltd. Kronos Menu Covers Menu & Plus Inc. Menu By Design Menu Boards
Contract Supply Corp. Davidson Furniture Specialties Ltd. Decor-Resto Inc. Dor-Val Mfg. Ltd. Holsag Canada JSP Industries Inc. Keca International Inc. Schoolhouse Products Inc. Simmons Canada Inc. Southern Aluminum The Table and Chair Co.
Furniture, Furnishings: Exterior
Bum Contract Furniture Ltd. Contract Supply Corp. Dor-Val Mfg. Ltd. Grosfillex
Best Buy Impulse Graphics and Display Solutions Panasonic Canada POS Canada Inc.
Decor-Resto Inc. Dor-Val Mfg. Ltd. Jetco Mfg. Ltd. Keca International Inc. Schoolhouse Products Inc. Southern Aluminum Steady Eddie Table Stabilizers Uniforms
Ansell Canada Inc. Blackwood Career Apparel & Essentials Canadian Linen and Uniform Service Chef Uniforms - Classic Chef Chef's Hat Inc. Forma Uniforms Hospitality Uniforms and Supplies Canada
J & M Murphy No Limits Design Ronco Protective Products San Jamar Shoes for Crews, LLC Showa-Best Glove Sika Footwear, division of Ecolad Corp. Skechers
Signs - Custom, Neon
Abracadabra Signs & Designs Ketchum Manufacturing Inc. Table Tops & Bases
Bum Contract Furniture Ltd. Contract Supply Corp.
Atlantic Hospitality and Technologies Ltd. Del-Coin Direct Cash ATM Bakery Equipment, Supplies
Bakers Pride Oven Company, a Standex Co. Brute Kitchen Equipment Inc., The Diamond Group Crown Custom Metal Spinning Inc. Distex M & M Inc. Euro-Milan Distributing Faema Canada Garland Canada, a Division of Manitowoc Hobart Food Equipment Group Canada (FEG) Mfg Tray Co Moretti Ovens Canada NU-VU Food Service Systems, a Middleby Company Rational Canada Inc. Silesia Velox Grill Machines Ltd. The Middleby Corporation Unifiller Systems Inc Barbecue Equipment, Smokers
Music & Sound Systems
DMX Canada PC Music SIRIUS XM Radio SOCAN Sound Products Limited
Town & CounTry uniforms
1975 Dagenais Blvd. West Laval, QC H7L 5V1 Tel: 450-622-5107 Fax: 450-622-4632 tcuniforms.com firstname.lastname@example.org
Tricific Enterprises Inc. Unisync Group Wear Well Garment Company Work Authority (formerly Iseco)
Brute Kitchen Equipment Inc. Cookshack Inc. Crown Verity Inc. GBS Foodservice Equipment M.K.E. Industries Pitco Frialator Inc. Smokaroma, Inc. Southern Pride Distributing LLC TFI Food Equipment Solutions Inc. Bar Equipment
American Metalcraft Inc. Bar Maid Electric Glass Washers
November 2015 | 9
Beer Gas Systems Berg Liquor Controls Blendtec Carlisle Foodservice Products Euro-Milan Distributing Freepour Controls Inc. Hamilton Beach Brands Inc ISI Cream Whipper / Jascor Housewares Inc. Magnuson Industries, Inc. Perlick Corporation POS Canada Inc. Sculpture Hospitality, formerly Bevinco
Buffet Equipment, Cafeteria Equipment, Banquet
Bauscher Hepp Inc. Bethco Agencies Limited Browne + Co. Brute Kitchen Equipment Inc., The Diamond Group BUM Contract Furniture Ltd. Bunn-O-Matic Corporation of Canada Celco Inc. Front of the House G.E.T. Enterprises Inc. Hatch Industries Ltd. Kason Industries Lessard Agencies Ltd. - Foodservice Equipment Lockwood Manufacturing Company PanSaver Ovenable Pan Liners Prince Castle Inc. Randell, a Unified Brands Subsidiary Rational Canada Inc.Silesia Velox Grill Machines Ltd. SCA Tissue Southern Aluminum Specialty Beverage Solutions Sterno Candle Lamp Syracuse China Company Tableware Solutions Ltd. Tomlinson Industries Total Tabletop Plus Inc Vollrath Company L.L.C. Carts, Carriers
BUM Contract Furniture Ltd. Cambro Manufacturing Company Carter-Hoffmann Hatch Industries Ltd. Johnson-Rose Inc. Rubbermaid Canada Commercial Products Tarrison Products Ltd. China, Dinnerware, Flatware, Glassware
Anchor Hocking Bauscher Hepp Inc. Browne + Co. Dudson (North America) Fortessa of Canada Front of the House Globe Hotelware Agency Inc. Homer Laughlin China Co. IVO Cutlery Canada Ltd.
Johnson-Rose Inc. Jym Line Glassware Libbey Canada Inc. Noritake Canada Limited Oneida Canada Ltd. Steelite International Canada Ltd. Syracuse China Company Tableware Solutions Ltd. The Hall China Co. Villeroy & Boch Tableware / Sirius Tabletop Corp World Tableware, a Division of Libbey Foodservice WWRD Canada Inc. (Wedgewood, Waterford, Royal Doulton) Cleaning
3M Canada Company, Building and Commercial Services Division, Food Services Alconox Inc. Clorox Professional Products Company Colgate-Palmolive Canada Inc.
5105 Tomken Rd. Mississauga, ON L4W 2X5 Tel: 1-800-352-5326 Fax: 1-800-665-5256 www.whycleanmatters.com email@example.com
Procter & Gamble Professional Coffee Equipment
Alfa Cappuccino Imports Inc. Canterbury Coffee Euro-Milan Distributing
Hamilton Beach Brands Inc Mother Parker's Tea & Coffee Inc. Nespresso Coffee Nestle Professional Beverages / Vitality Foodservice Canada Ltd. Reunion Island Coffee Limited Saeco, division of Philips Canada Schaerer Espresso Machines, division of Supramatic Tomlinson Industries Van Houtte Inc. Concession Equipment, Supplies
A.J. Antunes & Co. APW Wyott BBC Sales & Service Ltd. Cooper-Atkins Corporation Great Western Products Hatco Corporation Serve-Canada Food Equipment Ltd. Server Products Silesia Velox Grill Machines Ltd. Specialty Beverage Solutions Star Manufacturing International Inc.
1 0 | Atlantic Restaurant News
Magnuson Industries, Inc. Rabco Food Service Limited Summertime Restaurant Equipment Ltd.
TFI Food Equipment Solutions Inc. Tomlinson Industries Tork Hygiene Products, a Division of SCA Containers (Food)
Berry Plastics Cambro Manufacturing Company Conference Cup Ltd. D&W Fine Pack Genpak Georgia Pacific Canada Consumer Products M & Q Plastics Inc Pactiv Canada Inc. Polar Pak Reynolds Food Packaging Canada Inc. Rubbermaid Canada Commercial Products Serve-Canada Food Equipment Ltd. Dealer: Equipment
Arctic Refrigeration and Equipment B & B Sales Limited (RED) - Corner Brook Big Erics Inc. Brokerhouse Distributors Inc Bunzl Canada Ltd. (ESI) - New Brunswick Cameron Restaurant Equipment Ltd. Celco Inc. Davidson Food Equipment & Supply Ltd. (RED) - Fredericton Eurodib Ferguson Sales Inc. H & K Canada Hobart Food Equipment Group Canada I Food Equipment Igloo Food Equipment Ltd. J.R. Mahoney Limited (ESI) Jarden Consumer Solutions La Compagnie Empire Crockery Level it Inc. LG Electronics Canada Maritimes Restaurant Equipment & Accessories Russell Food Equipment Ltd.- Halifax Russell Food Equipment Ltd.Montreal Sodexo Ontrak Purchasing Services Specialty Beverage Solutions Summertime Restaurant Equipment Ltd. Sun Bakery Equipment Sales Ltd. Moncton Vision Food Systems Inc. Dish Washing Equipment, Supplies
Avmor Ltd. / Kleen Canada Blakeslee Foodservice Equipment
Hobart Food Equipment Group Canada (FEG) Insinger Machine Co. Jet Tech Systems / MVP Group Meiko USA, Inc. Miele Limited MVP Group, formerly Canadist International Power Soak, a Unified Brands Company San Jamar Foodservice Solutions JYJ Swissh Commercial Equipment Inc. Total Tabletop Plus Inc Whirlpool Canada Dispensers (Non-Beverage)
Chef Specialties Dante Group International Ltd. Kruger Products San Jamar Foodservice Server Products Dispensing Equipment (Beverage)
BBC Sales & Service Ltd. Berg Liquor Controls Bunn-O-Matic Corporation of Canada Hoshizaki America Inc. IMI Cornelius Inc. Magnuson Industries, Inc. Pepsi Beverages Canada Regal Ware Inc. Saeco, division of Philips Canada Serve Canada Food Equipment Ltd. Server Products Specialty Beverage Solutions
Display Cases: Refrigerated & NonRefrigerated
A.J. Antunes & Co. Bethco Agencies Limited Decastris Refrigeration General Refrigeration HABCO Henny Penny Corporation Hoshizaki America Inc. Lessard Agencies Ltd. - Foodservice Equipment Lockwood Manufacturing Company Silver King True Food Service Equipment Distributor: Equipment
Arctic Refrigeration and Equipment Atlantic Systems Distribution Inc. B & B Sales Limited (RED) - Corner Brook Hamilton Agencies LRS Paging Canada Mack Restaurant Equipment & Supplies
Food Processing Equipment & Blenders
Berkel Company, a Division of ITW Food Equipment Bettcher Industries Inc. Duke Manufacturing Co. Dynamic International Electro Freeze Globe Food Equipment Co. Orient Depot Tarrison Products Ltd. Varimixer c/o Garland Canada Vita-Mix Fryers
American Range Anetsberger Brothers Inc. APW Wyott Autofry Distex M & M Inc. Filtercorp Frymaster Corp. c/o Garland Commercial Ranges Garland Canada, a Division of Manitowoc GBS Foodservice Equipment Henny Penny Corporation Keating of Chicago Inc. Kendale Products Ltd. M.K.E. Industries Perfect Fry Company Permul Limited Pitco Frialator Inc. TFI Food Equipment Solutions Inc. Griddles & Grills
Accutemp Products Inc. APW Wyott Bakers Pride Oven Company Garland Canada, a Division of Manitowoc GBS Foodservice Equipment M.K.E. Industries Permul Limited Star Manufacturing International Inc. The Middleby Corporation Wood Stone Corporation HVAC
CanPlas Industries Ltd. LG Electronics NRG Equipment Inc. Ice Machines, Cubers, Ice Storage
Bunn-O-Matic Corporation of Canada Hoshizaki America Inc. Ice-O-Matic/Mile High Equipment Co. Ltd. IMI Cornelius Inc. Kold-Draft Manitowoc Ice Inc. Scotsman Ice Systems USA
CookTek Electrolux Professional (Dito) KBC Specialty Products Inc. Regal Ware Inc. Vollrath Company L.L.C. Kettles: Steam & Electric
Accutemp Products Inc. JustSteph Sales Inc. Merco Products, division of Manitowoc The Middleby Corporation Tomlinson Industries Knives, Knife Sharpening
Bettcher Industries Inc. Canada Cutlery Inc. Dexter-Russell, Inc. IVO Cutlery Canada Ltd. Victorinox Switzerland Zwilling J.A. Henckels Canada Ltd. Laundry Equipment, Supplies
Chandler Sales, a JD Irving Company Coinamatic Commercial Laundry Inc Ecolab Miele Limited Milnor Laundry Systems Whirlpool Canada Manufacturers Agents
Arnott Distributors Inc. B & K Agency BUM Contract Furniture Ltd. Chesher Equipment Ltd. Copperfield Agencies Ltd. E & S Marketing Inc. Flanagan Agencies Fort Marketing Ltd. - West KGB Marketing Inc. Milneco Permul Limited Taylor Agencies Total Tabletop Plus Inc Unisync Group W.D. Colledge Co. Ltd. Microwave Ovens
Amana Commercial Products. a Division of Whirlpool Panasonic Canada Inc. Permul Limited Serve-Canada Food Equipment Ltd. Sharp Electronics of Canada Ovens: Bakery & Combination
Belleco, Inc. Doyon Equipment Inc., A Middleby Company Earthstone Wood/Gas Fire Ovens Eurodib Henny Penny Corporation Serve-Canada Food Equipment Ltd. Sipromac / Picard Ovens
Pasta Making Equipment, Products
Bluebird Manufacturing Patio Equipment, Heaters
BUM Contract Furniture Ltd.Calcana Industries Ltd IR Energy Inc. Patron Products Inc. Schwank Ltd. Pizza Equipment, Products
Alfa Cappuccino Imports Inc. American Metalcraft Inc. Bakers Pride Oven Company Bluebird Manufacturing Brute Kitchen Equipment Inc., The Diamond Group Crown Custom Metal Spinning Inc. CTX, A Middleby Company Euro-Milan Distributing Faema Canada Garland Canada Hatco Corporation Lockwood Manufacturing Company Merco Products, division of Manitowoc Moretti Ovens Canada PanSaver Ovenable Pan Liners Robot Coupe Serve -Canada Food Equipment Ltd. Thunderbird Food Machinery Inc. Tomlinson Industries Wood Stone Corporation Plasticware (Disposable)
Berry Plastics Cowling and Braithwaite Co. Ltd G.E.T. Enterprises Inc. Georgia Pacific Canada Consumer Products Harco Enterprises Ltd. Orbis Corporation, formerly Norseman Plastics Pactiv Canada Inc. Polar Pak Reynolds Food Packaging Canada Inc. Solo Cup Canada, a Division of Dart Stir Sticks & Picks International Inc. Tiimports Ltd. Unisource Canada Inc. POS Systems
AM/PM Service Ltd. Atlantic Hospitality and Technologies Ltd. Casio Canada Ltd. Caterease Software/Horizon Business Services CLS Info Compatible Computer Services East Coast POS Givex InnSource Solutions Inc. Justin eTraining
Rational Canada Inc. Southern Pride Distributing LLC Toastmaster, A Middleby Company Wood Stone Corporation Maitre'D by Posera
2020 Robert-Bourrassa, Suite 1900 Montreal, QC H3A 2A5 Tel: 888-404-2662 Fax: 514-499-9951 www.maitredpos.com firstname.lastname@example.org
Micros Systems Inc., an Oracle Company NCR Radiant Systems PixelPoint
Pos CanaDa inC.
5580 Ambler Dr. Mississauga, ON L4W 2K9 Tel: 905-629-2990 Fax: 905-629-9552 www.poscanada.com email@example.com
Profitek P.O.S. Solutions Sharp Electronics of Canada SilverWare POS Inc. Squirrel Systems Sweda Canada Inc. Technic POS Toshiba TEC Canada Inc. Visual Information Products Vivonet Inc. Pots, Pans
Bluebird Manufacturing Browne + Co. Crown Custom Metal Spinning Inc., Padinox Inc. Vollrath Company L.L.C. Zwilling J.A. Henckels Canada Ltd. Racks & Storage
Brute Kitchen Equipment Ltd. Cres Cor Crown Custom Metal Spinning Inc. Julien Commercial Kitchen Solutions - QC Market Forge Industries Inc. Metropolitan Wire (Canada) Ltd. Ranges, Broilers & Rotisseries
American Range Bakers Pride Oven Company, a Standex Co Blodgett Oven Company Cleveland Range c/o Garland Commercial Ranges Distex M & M Inc. Garland Canada GBS Foodservice Equipment Hardt Equipment Manufacturing Kendale Products Ltd. M.K.E. Industries NU-VU Food Service Systems, a Middleby Company Pitco Frialator Inc.
Refrigeration Equipment, Service & Hardware
APW Wyott Beverage-Air Built Rite Solutions Canadian Curtis Refrigeration Inc Cooper-Atkins Corporation HABCO Hoshizaki America Inc. IFI Refrigeration Kason Industries Master-Bilt, a Standex International Company Norbec Systems Inc. Nor-Lake Inc., a Division of Standex Silver King Tarrison Products Ltd. True Food Service Equipment
Belleco, Inc. Hamilton Beach Brands Inc Hatco Corporation JustSteph Sales Inc. Merco Products, division of Manitowoc Prince Castle Inc. Star Manufacturing International Inc. The Middleby Corporation
Cambro Manufacturing Company Carlisle Foodservice Products Cima-Pak Corp G.E.T. Enterprises Inc. Johnson-Rose Inc. Mfg Tray Co Orbis Corporation, formerly Norseman Plastics Pactiv Canada Inc. Polar Pak Rubbermaid Canada Commercial Products Utensils: Kitchen & Cooling
Avmor Ltd. / Kleen Canada Bay West Paper (Wausau Paper) Canadian Linen and Uniform Service Cannon Services Capital Paper Products Carlisle Foodservice Products Cascades Tissue Group Chandler Sales, a JD Irving Company Deb Canada Diversey Care, a Division of Sealed Air Georgia Pacific Canada Consumer Products KBC Specialty Products Inc. Kruger Products Procter & Gamble Inc. San Jamar Foodservice Tork Hygiene Products, a Division of SCA
Bios Professional / Thermor Ltd. Bluebird Mfg Cameron Restaurant Equipment Ltd. Canada Cutlery Inc. Chef Specialties G.E.T. Enterprises Inc. IVO Cutlery Canada Ltd. Johnson-Rose Inc. Thermor Ltd. Thunder Group Inc. Total Table Top Plus Trudeau Corporation Zwilling J.A. Henckels Canada Ltd.
Brown + Co. Gemsys Money Handling Systems Globe Food Equipment Co. JustSteph Sales Inc. Kilotech POS Canada Inc.
Warming & Holding Equipment
Alto-Shaam Canada Inc. Carter-Hoffmann CookTek FWE - Food Warming Equipment Co. Inc. Kendale Products Ltd. Metropolitan Wire (Canada) Ltd.
Bios Professional / Thermor Ltd. Cooper-Atkins Corporation DayMark Safety Systems Ecolab Thermor Ltd.
Ardent Mills, formerly Horizon Milling Backerhaus Veit Ltd. BakeMark Ingredients Canada Ltd. (AFD) - Montreal
Barry Callebaut Canada Inc. Canada Bread Company, division of Maple Leaf Foods Dealers Ingredients Inc. Dolphin/Village English Bay Batter Inc. Fancy Pokket Corp. General Mills Canada Corporation Gourmet Baker Inc. Kontos Foods La Danoiserie McCormick Canada Oakrun Farm Bakery Ltd. Otis Spunkmeyer Canada Ltd, division of Aryzta P & H Milling Group PreGel CANADA Puratos Canada Inc. Rich's Products of Canada Saputo Foods Ltd. (Dairyworld Foods) Sarsfield Foods Limited, Division of Westons Sepp's Gourmet Foods, a Division of Ralcorp The Original Cakerie Ltd. Tradition Fine Foods Ltd. Tree of Life Canada ULG, a KeHe Company Weston Foodservice Ltd. Cheese, Cheese Products
Agropur, Cheese and Ingredients Division
Appetizers, Hors Dâ€™Oeuvres
Bonte Foods Limited Clearwater Seafoods Limited Expresco Foods Grand River Foods High Liner Foods Inc. IFC Seafood Janes Family Foods Ltd. King and Prince Seafood Kontos Foods Les Aliments O'Sole Mio Inc
Cookies & Confectionery
Barry Callebaut Canada Inc. Dare Foods Limited - Food Service Division Rich's Products of Canada Sepp's Gourmet Foods, a Division of Ralcorp Condiments (General)
Derlea Brand Foods E.D. Smith & Sons Ltd., division of Treehouse Foods H.J. Heinz Company of Canada Ltd. JFC International (Canada) Inc. Kikkoman Sales USA, Inc. Kraft Foodservice Inc. McCormick Canada McIlhenny Company Olive-it Canada Reckitt Benckiser Canada Inc. Richardson Foods, division of Heinz Canada Select Food Products Ltd. Smucker Foods of Canada Strubs, division of Whyte's Unilever Foodsolutions Wing's Foods of Alberta Ltd. Dairy Products
Dairytown Products Ltd. Dealers Ingredients Inc. Elco Fine Foods Inc. Farmers Cooperative Dairy, a Division of Agropur Gay Lea Foodservice Kozy Shack Enterprises Natrel, a Division of Agropur Parmalat Canada PreGel CANADA Scotsburn Dairy Group, a Saputo Company Deli Meats
Expresco Foods Olymel/GalCo. Sofina Foods Springer's Meats Inc. Tyson Foods, Inc. Desserts & Dessert Products
Berkel Company, a Division of ITW Food Equipment Bizerba Canada Inc. Canada Cutlery Inc. Globe Food Equipment Co. Robot Coupe
Restroom Equipment, Supplies
McCain Foods Canada Olymel/Galco Reuven International Selkirk Foods Willowfield Enterprises Ltd
Chicago 58 Food Products Limited Dealers Ingredients Inc. Finica Food Specialties, a Gellert Global Co Hub Meat Packers Ltd. Kraft Foodservice Inc. Les Aliments O'Sole Mio Inc Parmalat Canada Salerno Dairy Products Limited Saputo Foods Ltd. (Dairyworld Foods) Scotsburn Dairy Group, a Saputo Company Tree of Life Canada ULG, a KeHe Company
Barry Callebaut Canada Inc. Berthelet Food Products Carole's Cheesecake Company Ltd. Gourmet Baker Inc. Gumpert's Martin Desserts Pfalzgraf Patisserie PreGel CANADA Rich's Products of Canada, formerly Dorgel Sara Lee Foodservice Ltd The Eli's Cheesecake Company Unilever Ice Cream W.T. Lynch Foods Limited Distributors: Food
Amalgamated Dairies Limited (ADL)
Atlantic Wholesalers Ltd. - N.S. Atlantic Grocery Distributors, a GFS Company Better Food Concepts Costco Wholesale Canada Ltd. Eastern Foodservice EDFREX GFS - Atlantic GFS - Moncton Giraffe Food & Beverage Ideal Foodservice IFC Seafood Kehan Food Imports Inc. O.H. Armstrong Foodservice Ltd. Sysco - Halifax Sysco - Moncton Sysco - St. John's Sysco NASYS Willowfield Enterprises Ltd Eggs, Egg Products
Burnbrae Farms Ltd. Cargill Kitchen Solutions EggSolutions Inc. MFI Food Canada, a Michael Food subsidiary Nova Scotia Egg Producers Trilogy Egg Products Inc. Entrees
CLearwater Seafoods Limited Expresco Foods Grand River Foods Heritage Frozen Foods Ltd. Les Plats du Chef (Thyme & Truffles) Meat & Livestock Australia Nestle FoodService Canada Pintys Delicious Foods TMF - The Meat Factory Ethnic Foods / Kosher
Azuma Foods (Canada) Co. Ltd. Backerhaus Veit Ltd. Bonte Foods Limited Burke Corporation ConAgra Foods Canada Inc. Elco Fine Foods Inc. Finica Food Specialties, a Gellert Global Co Grecian Delight Heritage Frozen Foods Ltd. Italpasta Ltd. JFC International (Canada) Inc. Japan External Food Organization Kontos FoodsMcCormick Canada Meaty Meats Inc. Mission Foods
Wong Wing Foods, division of McCain Foods Fish, Seafood & Shellfish
Alaska Seafood Marketing Institute Aqua Star Canada Inc. Atlantic Aqua Farms Inc. Azuma Foods (Canada) Co Ltd Clearwater Seafoods Limited Partnership Clearwater Seafoods Limited Partnership (Atlantic) Comeau Sea Foods Confederation Cove Mussel Co. Ltd. Cooke Aquaculture Export Packers Company Limited Fisherman's Market International Inc. Future Seafoods Grand River Foods
IFC Seafood Indian Point Marine Farms Ltd. Janes Family Foods Ltd. King and Prince Seafood Mersey Point Fish Products Ltd. Ocean Brands Oceanfood Sales Ltd. Prince Edward Aqua Farms Sea Watch International Shafer Haggart Ltd. Trident Seafoods Corp. True North Salmon Co. Willowfield Enterprises Ltd Food Broker
Advantage Amca Sales & Marketing Aliments AGG Foods Amco Sales & Marketing C.W. Shasky & Associates Ltd. Concord National Inc. - Dartmouth Focus Food Brokers Freeman Signature International Pacific Sales Ltd. PJB - Primeline - Ontario Ronahan Food Brokers Limited Rosemount Sales & Marketing Target Food Brokers Tree of Life Canada ULG, a KeHe Company Trimark Sales & Marketing TTS Marketing Uniidirect Sales & Marketing French Fries
Cavendish Farms Lamb Weston Canada, a Division of ConAgra McCain Foods Canada Simplot Foods Patak's Foods Limited Pintys Delicious Foods Queens Pasta Sonora Foods Weston Foodservice Ltd. Wing's Foods of Alberta Ltd.
A. Lassonde Inc. Alasko IPS Frozen Foods Inc. Dole Packaged Foods Norpac Food Sales Shafer Haggart Ltd.
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Sun Rich Fresh Foods Inc. Sunkist Growers The California Cling Peach Board
Division TMF - The Meat Factory
Canards du lac Brome Ltd Hills Foods Ltd. King Cole Ducks Healthcare Foods / Gluten Free Allergy
Aliments ED Foods Inc. EggSolutions Inc. Hain Celestial Canada McCormick Canada Meaty Meats Inc. MFI Food Canada, a Michael Food subsidiary Nestle FoodService Canada Parmalat Canada Pillers Fine Foods Pinty's Delicious Foods Reuven International Shafer Haggart Ltd. Summer Fresh Salads Meats
Tyson Foods, Inc. VIAU Foods Inc. Oils, Fats, Shortenings
ACH Food Companies Inc. Bunge (Canada) CanolaInfo Cargill Canada ConAgra Foods Canada Inc. Dealers Ingredients Inc. Dow Agro Sciences Hubberts Industries Richardson Oilseed Limited Organic, Natural Foods
Gerhards Importers Canada Ltd. Italpasta Ltd. Meat & Livestock Australia Monaghan Mushrooms Sol Cuisine Strubs, division of Whyte's
Italpasta Ltd. Nestle FoodService Canada
615 Champlain St. Dieppe, NB E1A 7Z7 Tel: 506-857-0025 Fax: 506-859-6905 www.bonte.ca firstname.lastname@example.org
Burke Corporation Canards du lac Brome Ltd Cardinal Meat Specialists Ltd. Cargill Kitchen Solutions Chicago 58 Food Products Limited Eastern Foodservice Export Packers Company Limited Expresco Foods Finica Food Specialties, a Gellert Global Co Grand River Foods Hills Foods Ltd. Hormel Foods International Corporation Jadee Meat Products Lesters Foods Limited Maple Leaf Foodservice Meat & Livestock Australia Meaty Meats Inc. Montpak International New Zealand Lamb Co. Olymel/Galco Piller's Fine Foods, division of Premium Brands Sofina Foods Springer's Meats Inc. The Bruss Company, a Tyson Foods
BontĂ‰ Foods Limited
Rich's Products of Canada, formerly Dorgel Salerno Dairy Products Limited Saputo Foods Ltd. (Dairyworld Foods) Springer's Meats Inc. Tyson Foods, Inc. VIAU Foods Inc.
Olivieri Foods, a Division of Catelli Queens Pasta Pizza, Pizza Products
Ardent Mills, formerly Horizon Milling Backerhaus Veit Ltd. Bonte Foods Limited Burke Corporation Chase Global Foods Ltd. ConAgra Foods Canada Inc. Earthstone Wood/Gas Fire Ovens H.J. Heinz Company of Canada Ltd. Hormel Foods International Corporation Jadee Meat Products Kontos Foods McCain Foods Canada McCormick Canada Nestle FoodService Canada Olive-it Canada Olymel/GalCo P & H Milling Group Parmalat Canada Queens Pasta
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H.J. Heinz Company of Canada Ltd. McIlhenny Company Richardson Foods, division of Heinz Canada Smucker Foods of Canada Sun Rich Fresh Foods Inc. W.T. Lynch Foods Limited Wing's Foods of Alberta Ltd. Potatoes, Potato Products
Basic American Foods Cavendish Farms Heritage Frozen Foods Ltd. Lamb Weston Canada McCains Foods Canada Potatoes New Brunswick Reser's Fine Foods Poultry
AdvancePierre Foods Butterball Canada Burke Corporation Exceldor Foods Maritimes Exceldor Foods, aka Butterball Canada Expresco Foods Export Packers Company Limited Grand River Foods Janes Family Foods Ltd. JD Sweid, formerly Elmira Poultry Inc. King Cole Ducks Ltd. La Brochette Maple Leaf Foodservice Maple Lodge Farms Nikolaos Fine Foods Ltd Olymel/Galco Piller's Fine Foods, division of Premium Brands Pintys Delicious Foods Reuven International Simplot Foods Sofina Foods Tyson Foods, Inc. Rice
Dainty, Les Aliments Dainty Foods Mars Canada Shafer Haggart Ltd. Salad Dressings
Dr. Oetker Canada Ltd. E.D. Smith & Sons Ltd., division of Treehouse Foods H.J. Heinz Company of Canada Ltd. Kraft Foodservice Inc. Select Food Products Ltd. Unilever Foodsolutions
ALiments ed Foods
6200 Trans-Canada Pointe-Claire, QC H9R 1B9 Tel: 1-800-267-3333 Fax: 514-695-0281 www.ed.ca email@example.com
Berthelet Food Products Campbell's Foodservice Catelli Foods Canada Corporation Derlea Brand Foods E.D. Smith & Sons Ltd., division of Treehouse Foods Earth's Own Food Company Gerhards Importers Canada Ltd. JC Creative Foods Neil Jones Food Company Olivieri Foods, a Division of Catelli Richardson Foods, division of Heinz Canada Select Food Products Ltd. Torani Italian Syrups Unilever Foodsolutions W.T. Lynch Foods Limited Wing's Foods of Alberta Ltd.
Aliments ED Foods Inc. Berthelet Food Products Bonte Foods Limited Campbell's Foodservice H.J. Heinz Company of Canada Ltd. Neil Jones Food Company Norpac Food Sales Sea Watch International Sweetners
Associated Brands Tomatoes, Tomato Products
California Tomato Growers Con Agra Foods Canada Inc. Fresh USA (CA & FL) Tomatoes H.J. Heinz Company of Canada Ltd. Italpasta Ltd. Neil Jones Food Company Stanislaus Food Products Toppings (Whipped)
Bunge (Canada) Gay Lea Foodservice Parmalat Canada Vegetables
Alasko IPS Frozen Foods Inc. Arctic Gardens, a Bonduelle Company
Seasonings, Spices, Herbs
ACH Food Companies Inc. Aliments ED Foods Inc. Berthelet Food Products Chef Specialties Club House Derlea Brand FoodsKerry Ingredients & Flavours Malabar Super Spice
Canadian Produce Marketing Association Cavendish Farms Fresh USA (CA & FL) Tomatoes Gielow Pickles H.J. Heinz Company of Canada Ltd. Hain Celestial Canada I-D Foods Corporation Monaghan Mushrooms Norpac Food Sales Ponderosa Mushrooms Shafer Haggart Ltd. Summer Fresh Salads Yogurt
McIlhenny Company Snacks, Snack Foods
Backerhaus Veit Ltd. California Walnuts Clearwater Seafoods Limited J&J Snack Foods Corp. Johnvince Foods Distribution Kellogg Canada Inc. MARS Canada Nestle FoodService Canada Pepsi Foods Canada Piller's Fine Foods, division of Premium Brands Sara Lee Foodservice Ltd Trophy Foods Inc. Unilever Foodsolutions
Beef Information Centre Canadian Association of Foodservice Professionals Canadian Beverage Association Canadian Culinary Federation (CCFCC) Canadian Hospitality Foundation Canadian Produce Marketing Association CanolaInfo Dairy Farmers of Canada - Montreal Dairy Farmers of Canada - Ottawa Food and Consumer Products of Canada Heart & Stroke Foundation of Canada Hospitality Newfoundland and Labrador Hotel Association of Canada Italian Trade Commission National Sunflower Association of Canada Inc. Potatoes New Brunswick Restaurant Association of Nova Scotia Restaurants Canada Taste of Nova Scotia Tea Association of Canada Tourism Industry Association of New Brunswick Tourism Industry Association of Nova Scotia Tourism Industry Association of Prince Edward Island Wild Blueberry Association of Canada
Danone Inc. Dr. Smoothie Brands Gay Lea Foodservice Natrel, a Division of Agropur Parmalat Canada PreGel CANADA Ultima Foods Yogen Fruz Yoplait, division of General Mills
Alaska Seafood Marketing Institute
Bank of Canada CIBC Evolocity Financial Group Interac National Bank of Canada TD Bank Buying Group
A.F.D. - Associated Food Distributors ESI ITWAL Ltd. Sodexo Ontrack Purchasing Services Unipco
Consultants: Management, Marketing, Training
adHOME Creative Brick and Mobile Enbridge Gas New Brunswick Justin eTraining Marsh Canada Menu Tools Inc. TrainCan Inc. Credit Cards
American Express (Amex Canada) Diners Club Canada, division of BMO Direct Cash ATM Discover Card Global Payments Canada GP MasterCard Moneris Solutions POS Canada Inc.
TD Visa VISA Canada Disposable & Paper Products
Annemar Apparel, formerly Canawipe Distributors Ltd. Kruger Products Ltd. Polar Pak SSP Group Tork Hygiene Products, a Division of SCA Entertainment Equipment, Services
Action Bulk Vending Bell Canada, Equipment Division Bell TV DMX Canada LG Electronics NTN Buzztime Canada Inc. Panasonic Canada Inc. PC Music Sound Products Limited The Playdium Store, formerly Starburst Coin Machines Inc. Equipment Parts, Services
Bell Canada, Equipment Division Garbage Disposal
Clean River, division of Midpoint International Inc In-Sink-Erator (Emerson Electric) Rothsay, a Division of Darling Ingredients Waste Management of Canada Corp. Linen Services
Americo Inc. Bay West Paper (Wasau Paper) Canadian Linen and Uniform Service Eden Textile George Courey Inc. Pest Control
Abell Pest Control Inc. Cannon Services Ecolab HD Supply Facilities Maintenance Orkin Canada Inc. Recycling, Compactors
Resource Recovery Fund Board Rothsay Recycles Security
Cummins Allison GLC Guardian Safe Inkas Group of Companies Stanley Security Solutions Canada Utilities
Bullfrog Power Enbridge Gas New Brunswick Fortis Inc. Irving Oil Ltd. Superior Propane
S U P P LY
N.L. allows for direct purchase of fish ST. JOHN’S, N.L. — Newfoundland and Labrador restaurants and residents are now able to purchase seafood directly from harvesters following regulatory amendments to the Fish Inspection Act and Food Premises Act. “It’ll be a great thing for all the restaurants that choose to take advantage of it,” Todd Perrin, chef and owner of Mallard Cottage in Quidi Vidi, N.L., said in an email. “The more direct link to the resource will raise the quality of the product while also allowing chefs to get more creative with the full integrity of the fish intact.” Minister of Fisheries and Aquaculture Vaughn Granter made the announcement at Bacalao restaurant in St. John’s, N.L. on Sept. 29. Andrea Maunder, Restaurants Association of Newfoundland and Labrador chair and owner of Bacalao Restaurant, called access to local, fresh seafood “the missing piece in offering a true taste of place” in the province. “This is a great step forward in offering a true local culinary experience to locals and tourists alike,” Maunder said in a news release. Food premises can purchase an annual restricted buyer’s licence for $50, enabling the purchase of fish directly from harvesters to a maximum of 300 pounds per species per week. These food premises will be required to submit
Photo by Suzanna Diebes. weekly reports on quantities and species. “Newfoundlanders and Labradorians have a strong attachment to the sea and to its seafood resources,” said Granter. “The changes strike an appropriate balance between the interests of harvesters, processors, restaurants and in-
“Business as usual” at Technomic OAKBROOK TERRACE, Ill. — Winsight, formerly CSP Business Media, acquired Technomic in a deal that closed Aug. 31 for an undisclosed amount. Technomic executive vice-president Gary Karp said it would be “business as usual” at the food and foodservice industry research and insights company. “We’re very pleased with the transition and we don’t expect any real alteration in the kinds of things we do,” said Karp. For Canada, Technomic generates consumer trend reports, its foodservice planning program, trends and directions, menu and price monitors and its annual top 200 chains report. “We have a great interest in the foodservice Gary Karp. business in Canada and we have continued to add products and we would continue to do that as we see the need in the marketplace. We certainly would like to have an even bigger presence,” Karp said. Technomic’s founder, chief executive officer and president Ron Paul, is leaving the business
to spend more time with family and pursue personal interests. Paul started the company about 50 years ago. Karp, as well as the firm’s executive vicepresidents Bob Goldin and Darren Tristano, will continue on in their respective roles. Winsight is an Illinoisbased events and publishing company that produces magazines, including Restaurant Business and FoodService Director. “The acquisition of Technomic represents an important step in Winsight’s growth strategy by providing our customers and audiences access to the most credible source of food industry market intelligence,” Mike Wood, chief executive officer of Winsight, said in a news release. The company recently expanded its annual Restaurant Leadership Conference with the first global event on Oct. 9, 2016 in Dubai. “They definitely see an opportunity through the collection of their media business and our research business to expand on a more globalized basis,” said Tristano.
dividual consumers and provide food premises and individuals with another opportunity to access fresh local seafood in addition to existing licensed processors and in-province retail fish establishments.” Rules preventing the direct sale of fish by
harvesters had been in place since the 1950s, according to the Department of Fisheries and Aquaculture. The changes are in line with the recommendations made by Eric Dunne Consulting Initiatives in a 2010 report on regulations and policy for direct fish sales in the province. The new regulations apply to the sale of finfish, live crustaceans, squid, seal meat and scallop meat, with no restrictions on personal consumption. The direct sales by harvesters of bivalve or gastropod shellfish including mussels, clams, whole scallops, whelk or periwinkle remain prohibited. The following activities will also remain prohibited: sale of cooked crustaceans; sale of fish that is not caught under the seller’s own commercial licence; and door-to-door and parking lot sales, unless the seller is properly licensed under the Food Premises Act for mobile vending. Under the new regulations, the Department of Fisheries and Aquaculture will be adding inspection of harvesters’ establishments. Restaurant owners interested in applying for a restricted buyers licence can call 709-7293719 or email firstname.lastname@example.org. Applications are also available online at: www.fishaq.gov.nl.ca/licensing/fish_buyers. html.
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PEOPLE TIAPEI appoints Kevin Mouflier new CEO The Tourism Industry Association of Prince Edward Island (TIAPEI) has named Kevin Mouflier chief executive officer. Mouflier will join TIAPEI in November, replacing Don Cudmore, who will retire in late December after 20 years with the association and more than 40 years in tourism. Mouflier has more than three decades of industry experience that includes 13 years as a hotel general manager and most recently general manager of the Slemon Park Hotel & Conference Centre, in Slemon Park, PEI. Past experience includes stints at branded hotels such as Four Seasons Hotels, Hilton International, Le Meridien, Coast Hotels & Resorts and Best Western.
Pierre Rivard named president of St. Hubert Group Pierre Rivard is now president and general director of St-Hubert Group. In his new role, Rivard will have direct oversight of the executive team of the St-Hubert Group’s management committee as well as the presidents of restaurants and food divisions. Rivard has more than 30 years experience in the food service industry, including 20 years as president a various companies. Rivard appointed Richard Scofield, who has been with the company for 12 years, president of Les Rôtisseries StHubert. After holding several positions within the company, Scofield served as vice-president of sales and operations since 2012. Founded in 1951 in Montreal, Les Rôtisseries St-Hubert Ltée now has nearly 120 rotisseries in Quebec, Ontario and New Brunswick.
From left: Thomas Carey, Martin Ruiz Salvador and Arden Mofford.
Martin Ruiz Salvador wins Halifax Gold Medal Plates After taking first prize at the Halifax regional competition on Oct. 29, Martin Ruiz Salvador will compete at the Canadian Culinary Championship for the third time. The owner of Fleur de Sel in Lunenburg, N.S., won gold with a dish of rabbit and snails paired with the 2013 Ancienne Chardonnay from Lightfoot & Wolfville. In second place was Dartmouth restaurant Fresh Twenty One’s Thomas Carey. Adren Mofford from Governors Pub & Eatery in Syd-
ney, N.S., won bronze. The championships will be held in February in Kelown, B.C., where Salvador will compete against Edmonton regional winner Jan Trittenbach, Jonathan Thauberger of Crave Kitchen + Wine Bar in Regina and Norm Pastorin, The Cornerstone in Winnipeg. Regional qualifiers are being held across the country throughout November. With funds going to the Canadian Olympic Foundation, Gold Medal Plates has raised about $9.5 million to date.
Darlene Thomas named NL Tourism Board chair Darlene Thomas was recently appointed chair of the Newfoundland and Labrador Tourism Board for a two-year term. Thomas is the owner and operator of Seaside Suites, Seaside Souvenirs, Seaside Deli & Dairy Bar, and the Bonne Bay Inn in Woody Point, NL. On Sept. 30, Thomas led her first meeting of the NL Tourism Board and is the third industry operator to helm the NL Tourism Board since the group was formed in 2009. Thomas follows Barry Rogers, owner and operator of Iceberg Quest Ocean Tours in Twillingate and St. John’s, N.L., who served from 2013 to May 2015.
Gerri Martin-Flickinger joins Starbucks Gerri Martin-Flickinger was appointed as Starbucks chief technology officer, effective Nov. 2. In this role, she will lead the global information iechnology function and play a key role in shaping the technology agenda across the Starbucks business. Most recently, Martin-Flickinger served as Adobe’s senior vice-president and chief information officer, where she oversaw Adobe’s global IT team and played a key role in eAdobe’s transformation to a cloud-based business.
P.E.I. Shellfish Festival marks 20 years
CHARLOTTETOWN, P.E.I. — A record for the world’s longest lobster roll was attempted at the 20th P.E.I. Shellfish Festival in mid-September. Measuring 79 feet and one inch, the sandwich was made by chefs Ross Munro, Lynn Crawford and Matt Nolot.
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It was created with 75 pounds of lobster, 150 pounds of dough, 20 litres of mayonnaise, 24 lemons and five pounds of red onion. The roll was carried by 32 fishermen from the Historic Charlottetown Seaport, where it was baked, to the event grounds. Festivalgoers helped stuff the roll and sampled the final product.
The longest sandwich on record — 735 metres long — was made in Lebanon in 2011, according to Guinness World Records. Ingredient-specific sandwiches are not listed by the record authority. The P.E.I. Shellfish festival comes with a slew of competitions.
The Garland Canada International Chef Challenge saw Matt Nolot, from Fort Wayne, Ind., win first place. Ontario chef Andrew McLeod took home the second place title. Chef Gordon Bailey, who was owner and head chef of Lot 30 in Charlottetown and is now at Red River College in Winnipeg, won the International Chowder Championship. Kyle Panton, Sims Corner Steakhouse, won the P.E.I. Potato Chowder Championship, which is open only to chefs and cooks in the province. The Gahan House’s Cody Wallace came in second while Erin Henry of Piatto Pizzeria earned third place. In the Mott’s Best Caesar Competition, first place went to Shatan Sheibani, Red Water Rustic Grille in Charlottetown. Wayne Wallace was named Oyster Grower of the Year with Tommy Joe MacDonald picking up the People’s Choice in the category.
Atlantic Restaurant News’ editorial staff is at industry events and conferences, getting in on the discussion and connecting with operators through social media. Focusing on targeted platforms—and using them well—is our key to providing real-time reporting at events, sharing relevant information and driving new readers to the website and brand.
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