Irish Pharmacy Awards 2023

CommunityPharmacy TechnicianoftheYear2023

Itisevidentthatpharmacytechniciansareplayinganincreasinglyimportant supportingroleaspharmacistsareincreasinglyspendingmoretimewithpatient consultationsandengaginglocalstakeholders.

Theshiftinemphasisfromdispensingtohealthcareprovisionhasmeantthatthe widerpharmacyteamhastopulltogether–pharmacytechnicianscapturethe essenceofthisineverythingthattheydo.

TheCommunityPharmacyTechnicianoftheYearAwardwillrecognisethe winner’simportantcontributiontothecommunitypharmacytechnicianprofession. Applicationsareinvitedfromboththeindependentandchainsectors.

HowtoEnter:

Thejudgeswillbelookingforthosewhocandemonstratepromotionoftherole ofthePharmacyTechnicianandthosewhocontinuetochampionexcellence throughforwardthinkingandinnovation.

Thewinners’achievementswillbeaninspirationtothosepursuinginnovative practice;tothosestrivingtoraisestandards;andtopharmacistswho,through theirprofessionalism,providemodelsforotherswithinpharmacy.

AwardsCriteria:

1. Evidenceoflong-term,consistentdedicationandoutstandingachievementsthathaveledtotheadvancementofthe professionofpharmacyandpublichealth

2. Evidenceofalargevarietyofskills,attributesandaccomplishments

3. Evidenceofanindividualstrongincharacter,cumulativeprofessionalaccomplishmentsandtheabilitytoproperly representandmodelwhatpharmacytechniciansasaprofessionencompasses

4. Evidenceo anunderstandingthegoalso pharmacy,andsignicantlycontributingtohowthesegoalsmay beachieved

ThéaPharmaOTCCounter

AssistantoftheYearAward2023

Pharmacistsarewidelyrecognisedfortheir invaluableworkinthecommunity.Butwhat abouttherestoftheteam?Alloftheteam andespeciallythecounterstaffplayacritical roleinthesuccessofthepharmacyandthe serviceitprovides.

Perhapsyouareacounterassistant,or knowofonewhohasmadeahugeimpact withintheirlocalpharmacyaroundcustomer care,deliveringhealthpromotionactivities orforginglinkswiththelocalcommunity. Oryou/theymighthaveimprovedsafetyor eciencyinthedispensingprocess,takenon deliveryofclinicalservicesormanagement responsibilities,ormentoredcolleagues.

HowtoEnter:

TheThéaPharmaOTCCounterAssistantoftheYearAwardrecognises excellenceinknowledgeandservicetoretailcustomers.Nominationsforthe categorycanbemadethroughself-nomination,bycolleaguesorbypharmacy businessowners.

Judgeswillbelookingtorewardthosewhobringsomethingextratothe consumersexperienceofthepharmacysettingwithinacommunity.

AwardsCriteria:

1. Cleardemonstrationofhowthenominee/counterassistanthassuccessfullyplacedcustomercareattheforefront oftheirpharmacy

2. Thedetailsandrationale oranyspecicinitiativesdevelopedbythenominee orcustomercare

3. Levelsofexcellencedisplayedaboveandbeyondthatexpectedfromacounterassistantrole

4. Clearevidenceofteamworkingandexcellentcommunicationbetweentheindividual,theirpeers/colleaguesand theirpatientsandlocalcommunity

BOIPaymentAcceptance (BOIPA)Innovation&Service Development(Chain)Award2023

*Opentoallpharmacieswithmorethan3stores

TheInnovation&ServiceDevelopmentAward’s principalaimistorewardinnovationwithinthe communitypharmacysector.Thejudgingpanel willbelookingforwaysinwhichaprojectisboth innovativeandsuccessful.

ThisAwardidentiesindividualsandteams workingwithinmultiplecommunitypharmaciesin Irelandwhoseideasorinventionshave,orcould leadto,improvementinthepatientexperiencein allareasofcarethroughouttheircommunity.

HowtoEnter: Applicationsaresoughtfromthosedemonstratingclearenthusiasmand commitmenttotheenhancementofcommunitypharmacyinIreland, exceptionalqualityaboveandbeyondwhatisexpectedandanabilityto overcomechallengesinpursuitofgoals.

AwardsCriteria:

1. Activitiesthatmayinvolvepioneeringnewmodelsorsystemsthatimprovepharmacists’impactasmembersofthe healthcareteam;patientsafetyandoutcomes;patientcareingeneralandotherprofessionaldevelopment

2. Developmentofasystemortoolforpharmacythatwilldirectlyorimmediatelyimpactpatientcareortheprofession and/orserveasanexampleortemplateforotherpharmacyprofessionalstofollow

3. Measurablebenetso yourinitiative.Pleaseuse nancialdatawhereverpossible(percentages,rations,graphic imagesetc.),aswellasotherstatisticstoshowhowyourprojecthasboughtaddedvalue,prots,customer satisactionimprovements,productivityincreasesoranyotherbenetrelevanttothisawardcategory.

UnitedDrugBusiness Development(Independent) Award2023

TheUnitedDrugBusinessDevelopment (Independent)Awardservestorecognise thosewhohavedisplayedsuccessinterms ofsales,training,recruitment,customer service,productdevelopmentorotherareas ofbusinessdevelopment.

Entriesshoulddemonstrateaninnovative approachtocreatingnewbusiness,and outlinethetimescales,objectivesandresults oftheinitiative.

HowtoEnter:

Judgeswilllookforabusinessinitiativethatstandsoutintermsofits scale,scopeorapproach.Thisawardwillcreditthecompanythathas demonstratedexcellentlevelsofcustomerservicebackedbyclear standardsandadequatemonitoringperformance.

AwardsCriteria:

1. Cleardemonstrationo anidentiedneedandpersonalrationalealongwithdetailso theprocesso implementation fromconcepttodesign,planningandresults

2. Evidencewillbedisplayedforplansforfurtherresearchanddevelopment

3. Evidenceofasoundbusinessplan,salesandmarketingstrategies

4. StrongleadershipskillswiththeabilitytodrivethebusinessforwardInnovationandambition

*Opentoallpharmacieswithlessthan3stores

EasoliefDuoBusiness Development(Chain)Award2023

TheEsoliefDuoBusinessDevelopment(Chain) Awardservestorecognisethosewho havedisplayedsuccessintermsofsales, training,recruitment,customerservice, productdevelopmentorotherareasof businessdevelopment.

Entriesshoulddemonstrateaninnovative approachtocreatingnewbusiness,andoutline thetimescales,objectivesandresultsof theinitiative.

HowtoEnter:

Judgeswilllookforabusinessinitiativethatstandsoutintermsofits scale,scopeorapproach.Thisawardwillcreditthecompanythathas demonstratedexcellentlevelsofcustomerservicebackedbyclear standardsandadequatemonitoringperformance.

AwardsCriteria:

1. Cleardemonstrationo anidentiedneedandpersonalrationalealongwithdetailso theprocesso implementation fromconcepttodesign,planningandresults

2. Evidencewillbedisplayedforplansforfurtherresearchanddevelopment

3. Evidenceofasoundbusinessplan,salesandmarketingstrategies

4. StrongleadershipskillswiththeabilitytodrivethebusinessforwardInnovationandambition

*Opentoallpharmacieswithmorethan3stores

McLernonsIndependent CommunityPharmacyofthe YearAward2023

ThisisaNewAwardCategoryfor2023,opentoallpharmacieswith3orless stores.TheMcLernonsIndependentCommunityPharmacyoftheYearAward seekstorecognizeexcellencewithintheindependentcommunitypharmacysector.

IndependentpharmaciesacrossIreland havelongbeenthebackboneofcommunity services,butmustcontinuouslylookfornew waystobeinnovative,deliveringhighquality patientcareandpharmacyofferingstorivalthe increasinglycompetitiveforceofthelargermultiplesandchainstores.

Thejudgingpanelwillbelookingforwaysinwhichentriesarebothinnovative andsuccessful.

ThisAwardidentiespharmacystoresandtheirteamswhohave demonstrateddedicationtowardstheircustomer-baseinallareasofcare throughouttheircommunity.

HowtoEnter:

Applicationsaresoughtfromthosedemonstratingclearenthusiasmand commitmenttotheIndependentcommunitypharmacybusinessinIreland, exceptionalqualityaboveandbeyondwhatisexpectedandanabilityto overcomechallengesinpursuitofgoals.

AwardsCriteria:

1. Measurablebenetsyourpharmacyhasbroughttothecommunity;withevidencetoshowhowyouhavebrought addedservicesorvaluetoyourcustomers;productivityincreasesorotherbenetsrelevanttothisAward

2. Evidenceofstrongteamworking,cleargoalsandachievements

3. Demonstrationofhowyourindependentpharmacyhashadanimpactonthecommunityitsserves

4. Evidenceofhowyourwayofworking,withinanindependent,rivalsthelargermultiplestorestobringthesame benetstopatients

UnipharGroupCategory DevelopmentAward2023

TheUnipharGroupCategoryDevelopment Awardaimstorecognisethespecialist knowledgeandexpertiseofpharmaciesinareas suchas rstaid,dermaskincareorvitamins, mineralsandsupplements.

Runningasuccessfulpharmacymeansmuch morethanknowledgeoftop-sellingproducts.

Theabilitytooptimiseretailperformancethrough aspecicgroupo productsmanagedasa distinctbusinessunitshowsanunderstanding andappreciationofthemarketandtheabilityto excelinthesecompetitivetimes.

HowtoEnter:

Judgeso thiscategorywillbelooking oranidentifedneedwithinthe pharmacy,followedbydetailsoftheprojectimplementationprocessfrom conceptiontoresolution.

TheAwardisseekingentriesfromthosewhocandemonstratethe measurablebenefts romaspecifcprojectorinitiativeandhaveadded value,profts,increasedproductivityandcustomersatisaction.

AwardsCriteria:

1. Evidenceoftraining,educationand/orsupportinitiativesundertakenbythepharmacist/pharmacyteam

2. Demonstrationo benets romaspecicproject

3. Examplesoffreshthinkingwithincategorydevelopmentfortheenhancementofthissectorwithin communitypharmacy

4. Ambitioninimprovingperformance,furtheringknowledgeandunderstandingofthemarket

OTCRetailerofthe YearAward2023

CustomerpurchasesofOTCproductshaveconsistentlyrisen,formanyreasons.The convenienceoftreatingaconditionwithanOTCproductisappealingtothetypicallybusy person,whoseekstoavoidalengthyandexpensiveGPvisitinfavourofmeetingthe demandsofhomeandwork.Inaddition,patientsintheinformationagehaveanincreased levelofawarenessabouthealth.

Theover-the-countermarketcontinuestothriveasmanufacturerscontinuetothinkofnew promotionalandpackagingideasandasthegeneralpublictakeagreaterinterestintheir ownhealthandwellbeing.PharmaciesareincreasinglywitnessingheightenedfootfallasGP visitsdecrease

PharmacystaffarethefocalpointforhelpingcustomersselectappropriateOTCmedicines, suggestdiagnostictestingandaccessoryproductsandmustbeawareofwhentorefer individualstothepharmacist.Knowledgeofthemarketisessential;seasonalproductsand accessories;theuseofdisplaysandfrontofshopexpertiseandjudgeswillwantevidence ofexcellentmerchandisingstrategies.

HowtoEnter:

Judgeswilllookforapharmacybusiness,eitherindependentormultiple, thatstandsoutintermsoftheirOTCretailoffering,whetherthisbe throughtheintroductionofnewinitiatives,growthofscale,scopeor approach.ThisAwardwillcreditthepharmacythathasdemonstrated excellentlevelsofcustomerservicebackedbyclearstandardsand adequatemonitoringperformanceacrosstheOTCmarket.

AwardsCriteria:

1. Demonstrationofidentifyingkeypromotionalopportunitiestoaddvalueforthecustomersuchashealthpromotion eventsanddisplays

2. Ashowingofcontinuousworkingwithmanufacturersandsupplierstoplanyearlypromotionalcalendarstomeet pharmacyprotgoals

3. Implementationofinnovativestrategiestocompetitivepricing

4. Exampleso education orsta onnewproductsandconvenyancetocustomersastoecacyandusage ApplicationsClose

Downloadapplicationformsfrom:https://irishpharmacyawards.ie/

PerrigoSuperintendent

PharmacistoftheYear2023

Superintendentpharmacistshaveoverallresponsibility forsettingoutthestandardsandpoliciesforthe provisionofpharmacyservicesbytheirorganisations. TheroleofSuperintendentPharmacistisakeyposition carryingfulltimeresponsibilityandaccountability.

ThisAwardwillbelookingtorecognisethoseindividuals whoareservingaskeydriversfortheimplementation ofenhancedandexcellentpharmacycarewithinthe communitytheyserve.Judgeswillbelookingfor applicationsfromthosethatarefocusedonestablishing aframeworkforachievementofahighquality,safeand consistentservice orthebenetso thepatient,aswell asfacilitatingthedevelopmentoftheprofessionalrole ofthepharmacist.

HowtoEnter:

Judgeswillbelookingforapplicationsfromthosethatare focusedonestablishingaframeworkforachievementofahighquality, saeandconsistentservice orthebeneftso thepatient,aswellas facilitatingthedevelopmentoftheprofessionalroleofthepharmacist.

AwardsCriteria:

ApplicationsareinvitedfromindependentandmultipleSuperintendentPharmacistswhocandemonstrateoneormore ofthefollowing:

1. Understandingpatientneedswhendeliveringhealthcareinthecommunity

2. Examplesofgreatpatientexperienceandcare,innovationandambition

3. Bestpracticeindeliveringprofessionalservicesandpatientreviews

4. Encouragementofstaffeducationinpatienthealthandwellbeingadvice

5. Strongleadershipskillswiththeabilitytodrivethebusinessforward

JPABrensonLawlor YoungCommunityPharmacist oftheYearAward2023

TheJPABrensonLawlorYoungCommunity PharmacistoftheYearAwardrecognises risingtalent–thoseindividualswhodespite beingintheearlystagesoftheirpharmacy careersarealreadydemonstratingthatthey canmakeadifferencetothepharmacy professionandthecompaniesforwhomthey workandthecommunitiestheyserve.

HowtoEnter:

Thisawardisopentopharmacistsagedupto30-atthedateof entrysubmission-whoareworkingwithinanypharmacy,multipleor independent,wheretheirinvolvementhasbeengreaterthansixmonths.

Itistheindividualqualitiesthatwillbeevaluated,ratherthanthoseofany oftheprojectsworkedon.

AwardsCriteria:

1. Judgeswillwanttoseeeffectivecommunicationskillswithbothstaffandcustomers

2. Demonstrationofacommitmenttomentoringorotherleadershipactivities

3. Operationwithintheirownpharmacyliaisingwithkeystaffmembersandmanagementanddevelopingkey communicationskills

4. Adedicationandcommitmenttofurtheringtheprofessionintothefuture

ReckittCommunity PharmacistoftheYear2023

TheReckittCommunityPharmacistoftheYearAward seekstorecogniseacommunitypharmacistwhois deningthe uturestandardo pharmacypracticeby hisorherprofessionalpracticeand/orbyadvocacyin thepharmacyindustry.

Judgeswillbelookingforthosewhodemonstrate leadershipandexempliestheevolutiono the pharmacyprofessiontowardsanexpandedrolein healthcare.Thewinnerwillbeabletoshowsignicant contributionstothepharmacyindustryoverallresulting inmeaningfulimprovementsinthequalityofpatient careandimproveddeliverymodelsandpharmacy’s roleonthehealthcareteam.Applicationsareinvited fromboththeindependentandchainsectors.

HowtoEnter:

Tobeeligible,anomineemusthavebeenpracticingforatmost5years. Thoseworkingundertheageof30shouldapplyfortheYoungCommunity PharmacistoftheYearcategory.

AwardsCriteria:

1. Evidenceoflong-term,consistentdedicationandoutstandingachievementsthathaveledtotheadvancementof theprofessionofpharmacyandpublichealth

2. Evidenceofalargevarietyofskills,attributesandaccomplishments

3. Evidenceofanindividualstrongincharacter,cumulativeprofessionalaccomplishmentsandtheabilitytoproperly representandmodelwhatpharmacyasaprofessionencompasses

4. Evidenceo anunderstandingthegoalso pharmacy,andsignicantlycontributingtohowthesegoalsmay beachieved

ViatrisCommunity PharmacyTeamofthe YearAward2023

ThisAwardwillbegiventothecommunity pharmacyteamthatdemonstratesthe bestcombinationofteamspiritand enhancementofpatientcareatalllevels.

Thejudgeswillbelookingforthosewho encourageandsupporteachotherand thosewhohavecollectivelydemonstrated innovationandforwardthinking.

HowtoEnter:

ThekeytoanysuccessfulpharmacyisTeamworkandthisaward recognisesthepowerandpotentialo a ocusedandunifedapproach tohealthcareinitiatives.Teamscanbebasedwithinoneorganisationor spreadovermultipleorganisations;buttheymustcompriseindividuals workingtowardsthesameobjectiveorgoal.

AwardsCriteria:

1. Howtheteamhasdemonstratedtheirabilitytodeliverclearbenetstopatients;and/orsta membersthrough workingtogetherecientlyandeectively

2. Howtheteamhasworkedtogethertoachieveitsobjectivesoverthepasttwelvemonths

3. Projectsthattheteamhassuccessfullymanagedwhichdemonstrateexcellenceinquality,innovation,productivity andprevention

4. Acleardisplayoftheprinciplesunderpinningtheirsuccessasateam

ApplicationsClose -March31st,2023 Sendyourentriesto -aoife@ipn.ie

Downloadapplicationformsfrom:https://irishpharmacyawards.ie/