BRAND-NEW
WAGNER Launches its own Service App WAGNER Group announced the launch of the WAGNER Service App, developed to provide on demand fast and reliable support to its customers.
W
AGNER has developed and launched its own Service App, an application available for iOS and Android that aims at providing a reliable and fast support
to industrial users of equipment and systems of the WAGNER Group. WAGNER’s customers will be supported directly by a qualified service employee of WAGNER Industrial Solutions, who will be able to communicate via live audio and video. This will ensure shorter response times, without the need to be directly on site. Through the app, it will be also possible to translate text and voice messages into different languages to ensure smooth communication with the service employee regardless of the country in which the user is located. The WAGNER Service App also features a documentation function, which ensure the traceability of the service provided and thus enables a continuous improvement process.
For further information: shorturl.at/befrD
© J. Wagner GmbH
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N. 66 - NOVEMBER/DECEMBER 2020 - international PAINT&COATING magazine
© J. Wagner GmbH