How Technology has Aided Recovery during the Pandemic in India and New Zealand As the world battles the unprecedented COVID-19 pandemic, HCL Technologies stepped up to plate to ensure business normalcy for its clients in New Zealand and India while strongly advocating various measures relating to workplace safety, and the vaccination programs.
Since its onset in the beginning of 2020, the COVID-19 pandemic has been earmarked as one of the most life-altering health crises that millions around the world have experienced. Almost overnight, it fundamentally altered the way we live, work, engage, and collaborate. Businesses and economies were severely impacted as nations underwent sudden lockdowns, quarantines, operational closures, travel bans, among other safety norms. Governments, healthcare and pharmaceutical organisations, and communities across the world began massive efforts to curb the spread of the deadly virus and protect human lives. Role of Technology in the Post Pandemic Era While the pandemic created unimaginable chaos for organisations and individuals alike, it also led to technology transitioning from being a
strong supporter to becoming the key enabler for humanity, resulting in the reimagination of existing business continuity and resiliency strategies across the business ecosystem. In the last year or so, emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), predictive analytics, cloud computing, and big data have paved new paths of opportunities across industries, ranging from faster drug and vaccine developments, online retailing, virtualising of business workflows, online learning, and even socialising. In fact, Navigating the Path to a Resilient Digital Enterprise, a recent survey by HCL Technologies (“HCL”) and ADAPT, conducted for approximately 220 of Australia and New Zealand’s largest organisations, found that about 55% of the
respondents are expected to invest in communication and collaboration tools, while 56% will invest in optimising and managing digital workspace as these aspects are considered to be critical technological projects for ensuring business resiliency, scalability, and agility. HCL – Stepping up to the Plate to Meet the COVID-19 Challenges HCL has been proactive in establishing new business models and work culture strategies to meet the COVID-19 challenges. Agility, speed, and innovation have been the key success mantras ensuring the company’s business sustainability and growth during this crisis while it remained consistent in serving its clients, as well as enabling and safeguarding the interests of its employees. For instance, the company has
12 | KiaOra India | June 2021 INZBC.ORG