MELAKA
MAHKOTA MEDICAL CENTRE Mahkota Medical Centre (Mahkota), a private tertiary hospital located in Melaka is making its mark as the hospital of choice, not only for local but for international patients alike.
Reaching Out Globally With Quality Healthcare Services
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ne of the pioneering hospitals in medical tourism in Malaysia, Mahkota sees approximately 288,000 Financial Year 2014 patients each year, out of which approximately 30% are foreigners, hailing mostly from Indonesia, Cambodia, Myanmar, Singapore and China. The hospital is well known for its seven Centres of Excellence, specializing in the areas of Bone and Joint Replacement, Cancer, Heart, Men’s Health, Wellness, Neurological and Stroke and Woman and Child services. For its efforts in medical tourism, Mahkota was awarded the Outstanding Achievement Award for the Highest Number of Healthcare Travellers for the Southern Region in 2012 by the Malaysia Healthcare Travel Council (MHTC) Ideal Medical Treatment Hub For The International Patients Mahkota is located in the heart of Melaka, which is known as one of the UNESCO World Heritage Sites, where good food and shopping abound.
With its ideal surroundings for patients and their family for medical treatment and tourism, Mahkota has its customer service and marketing departments to assist international patients with their visa extension, language interpretation, travel arrangements and accommodation. The hospital also provides free shuttle services to and fro the Melaka jetty and airport. Network Of Representative Offices Seeing the increasing need to assist patients right from where they begin their journey to recovery, Mahkota spread its wings across the shores by opening the hospital’s first representative office in Pekan Baru, Indonesia in 2000. To date, Mahkota Medical Centre has 20 representative offices located in strategic areas in Malaysia, Indonesia, Cambodia and Myanmar. These representative offices are set up with the core aim of providing information about the hospital to potential patients. These include the facilities and services available, cost and length of stay
estimation, and assistance on booking of accommodation / transportation whichever necessary. These services are complimentary and a part of Mahkota’s philosophy of ensuring that every patient has a hassle free journey to receiving medical treatment at the hospital. Connecting Through Digital Media To continuously engage with patients, both local and overseas, Mahkota has its own Facebook- page (currently with more than 22,300 fans), website and Twitter. Patients can also email their enquiries to the Customer Service Department via info@mahkotamedical and all enquiries will be attended to within 48 hours.
Mahkota Medical Centre No. 3, Mahkota Melaka, Jln Merdeka, Melaka, Malaysia. 24 Hours Call Centre: +60 (6) 285 2999 Customer Service: +606 285 2900 Marketing: +606 285 2855 Email: info@mahkotamedical.com Website: www.mahkotamedical.com
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