Contents 6 Newsmakers »
58 Transforming times »
10 Regulatory revolution » The Hayne royal commission is sure to inspire a radical rethink of how financial services – including general insurance – is regulated. But what will it look like?
16 Irresistible force » The CBN deal continues Steadfast’s drive to be the master of Australia’s insurance distribution system.
Zurich’s Hilary Bates is seeing positive results as an overhaul of the group’s claims operations continues.
62 Dead tired » Lack of sleep is shortening our lives and increasing our risk of making catastrophic mistakes.
companyNEWS 66 Premium division »
21 Two tribes » Steadfast and AUB are still kicking goals, but in different games.
22 Blue skies ahead »
Chubb directs new service at larger clients.
66 Class act » Suncorp Learning Campus opens doors.
The Big Three have slimmed down to retain pole position as the market turns in their favour at last.
26 Running dry » Crippling drought is forcing cash-strapped rural businesses to cut back on expenses, including insurance.
66 Standing out » Insurance House gives AR network identity.
peopleNEWS 67 APIG pulls in a crowd »
30 Scorched earth » Deadly fires have ripped through many countries this year. Australia could be next.
34 We can’t ignore the Genoa bridge disaster » The Morandi Bridge collapse reminds Australians our own road infrastructure is ageing.
68 YIPs toast good year in Victoria, Queensland » 71 AILA hosts networking dinner » 72 Oracle applauds ARs » 74 Quill Club lunch draws strong support » 77 AIG celebrates All Blacks victory » 78 Resilium advisers enjoy island retreat »
40 Work still to do » The Dive In Festival goes from strength to strength, but the war is not yet won.
42 Cautious optimism » The global economy is moving along nicely at present, but that doesn’t mean all our problems are over.
46 Low income, low priority » Australia’s general insurers are struggling to come up with viable solutions for the people who need them most.
80 Adelaide hosts UAC Expo » 83 McLardy McShane swings into conference » 84 Claims Convention presents prizes » 86 Allianz shares insights with broker partners » 89 CQIB convention breaks records » 90 Brokers embrace Zurich events » 92 PSC connects with staff and partners » 95 HDI honours German origins » 96 Lloyd’s festival pushes for change »
52 The road to ruin » Driving without appropriate cover can turn even a minor crash into a major headache for all involved.
98 maglog »
54 A different take on ratings » AM Best wants to grow its local footprint by bringing its unique methodology to Australian insurers.
The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry
How general insurance issues were examined, and what regulatory and legislative actions we should expect
October/November 2018
insuranceNEWS
June/July 2018
5
