SEE OUR ART ON YOUR WALLS Borealis Arts takes their shows on the road PAGE 12
Your Weekly Business Journal for the Tucson Metro Area WWW.INSIDETUCSONBUSINESS.COM • DECEMBER 7, 2012 • VOL. 22, NO. 27 • $1
Collaboration boration celebration ration MPA taps ps 7 for Common on Ground Page 5
Season on for givingg TEP awards ards $100K in grants to o non-profits Page 6
Too close lose to call 2012 notices tices of foreclosure sure likely to be less ss than 2011 Page 23 3
Bank of America’s Steve Banzhaf to retire Dec. 31 By Roger Yohem Inside Tucson Business Business executive Steve Banzhaf, with over 30 years of law, financial and philanthropy expertise, will retire Dec. 31 from Bank of America. He holds the dual title of Bank of America Tucson market president and private client advisor for U.S. Trust wealth management. “I will stay involved on community boards and definitely play more golf. In the wink of an eye, time changes things. Once I was perceived in my career as being too young and now I’m at retirement age,” said Banzhaf who turns 62 next Thursday (Dec. 13). At the bank, Banzhaf began as a financial adviser in investment banking in 2005. Two years later, he moved to the U.S. Trust division. Over time, he managed the philanthropic, volunteer and community outreach programs throughout the region. In 2009, he was promoted to market president. In wealth management, Banzhaf worked with high net-worth clients of individuals, families and foundations doing at least $3 million in business BANZHAF with the bank. “I love doing investments and will spend more time helping my mom and immediate family with their portfolios,” he said. Banzhaf also plans to sort through piles of boxes from his father. “Dad left me a huge electric train collection and old coins that have never been taken out. I’ve been too busy with my career to dig into this stuff until now,” he said Banzhaf holds a law degree from the University of Arizona. He plans to stay on the boards of Tucson Regional Economic Opportunities, Junior Achievement and D-M 50, which supports the mission of Davis-Monthan Air Force Base. He is a past chairman of United Way of Tucson and past director of both Tucson Medical Center Planned Giving Council and Mountain States Legal Foundation. From 1975 to 1991, Banzhaf worked in the legal department of Tucson Electric Power. In 1985, he was named the utility’s vice president general counsel and corporate secretary. After leaving TEP, he did private practice until 2002. He also remains active in law as a mediator for the University of Arizona. “When I was promoted at TEP, chairman Luther Davis pulled me aside and told me something else goes with the job. I thought it was more money,” Banzhaf recalled. “Instead, he told me the other officers got together and decided I would be TEP’s rep on the United Way Board. That was my first board, how I got started in community service.”
Contact reporter Roger Yohem at ryohem@azbiz.com or (520) 295-4254.
2 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
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InsideTucsonBusiness.com
DECEMBER 7, 2012
3
NEWS
Mexican produce growers open state-ofthe-art greenhouse in Southern Arizona
Freeport-McMoRan spends $9B to buy oil, gas companies Phoenix-based mining company Freeport-McMoRan Copper and Gold is buying two oil and gas producing companies for a combined total of $9 billion that will diversify the company into a natural resources conglomerate beyond mining. In its announcement Wednesday, the company said it will pay $6.9 billion in cash and stock for Plains Exploration & Production Co., and $2.1 billion for McMoRan Exploration Co. Freeport also will assume $11 billion in debt in the deal. Plains Exploration, based in Houston, is an oil production company with operations in California, Texas and the Gulf of Mexico and a natural gas operation in Louisiana. McMoRan Exploration, based in New Orleans, is developing natural gas resources that lie deep below shallow water regions of the Gulf of Mexico. Originally a part of Freeport-McMoRan, the exploration company was spun off in 1994. Last month, the company purchased the 85,000 square-foot former American Airlines reservation center at 3350 E. Valencia Road for $5.1 million. Freeport-McMoRan plans to move about 100 corporate jobs to the facility next year after the building is remodeled.
By Keith Rosenblum Inside Tucson Business
About 63 Arizona jobs affected by Citi cuts
Keith Rosenblum
AMADO — A vanguard greenhouse venture by a Greek-Mexican-American family has suddenly changed the landscape on Interstate 19 from low-tech grazing to hightech growing. Wholesum Family Farms Inc., run by the dispersed heirs of Miguel Crisantes Gatzionis, a Greek pioneer in Mexico’s produce business, officially opened last month, 30 miles north of Nogales, the commercial and logistical hub of North American produce. The family, leaders in organic produce, opened held ribbon-cutting ceremonies of its 12-acre Wholesum Harvest facility that employs 350. Some 250 people attended the four-hour event, which was presided over by company matriarch Yolanda Cristantes. Among many guests was U.S. Rep. Raúl Grijalva, D-Ariz., who had just been elected to his fifth term in Congress. Grijalva, whose district includes much of Santa Cruz County and western Arizona covers 300 miles of border, called the greenhouse a “wonderful investment for this region” and “one that we are all sure will be profitable and the start of something much bigger.” He praised the Crisantes family for its “entrepreneurial spirit and devotion to a family business that should be a role model for others.” Wholesum’s primary organic products are greenhouse grown tomatoes, peppers and seedless cucumbers. In its shadehouses, Wholesum Harvest grows organic hard and soft squashes, hard squashes, bell peppers, cucumbers and eggplant. It also produces organic mangoes. The company’s organic tomato line is comprised of Roma and cherry tomatoes-on-the-vine, cherry, grape and beefsteak tomatoes. It produces in Mexico, Arizona and in California. Customers include
Sophia Crisantes, daughter of Ricardo Crisantes, vice president of sales and marketing, with Adrian Crisantes, prepares to guide visitors through Wholesum Harvest greenhouse.
CONTINUED ON PAGE 16
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Without specifying locations for cuts, a Citigroup spokesman said the company would eliminate about 3 percent of its 2,100 positions within Arizona. That amounts to about 63 jobs, according to David Roskin. The financial services company has nearly 2,000 employees at a call center at the University of Arizona Science and Technology Park, 9000 S. Rita Road. Citigroup announced Wednesday (Dec. 5) it will reduce its world-wide workforce by about 4 percent, or more than 11,000 jobs early next year as part of a reogranization in its institutional clients and global consumer groups. Roskin said all of the cuts would occur in operations and technology areas, which would include call center employees, process managers and other “back of the house” workers who don’t interact directly with customers. He said the company has begun to notify employees and will notify others after the first of the year. Citigroup has operated its facility in the Tech Park since 2004.
EDITION INDEX Public Notices 6 Lists 10-11 Profile 12 Inside Media 14 On The Menu 18 Arts and Culture 18 Calendar 20
Briefs Finance Real Estate & Construction Biz Buzz Editorial Classifieds
21 22 23 24 24 27
4 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
NEWS
14-story student housing tower tops out
Tucson per capita income can’t keep up with inflation Tucson ranks 349 out of 366 metro areas in terms of per capita income growth the past two years, according to a study done by On Numbers, a division of American Cities Business Journals. Per capita for 2011 was $34,961 up from $33,803 in 2009. While that amounted to a 3.4 percent increase, when adjusted for inflation it amounted 1.36 percent decrease, which accounted for the low ranking. None of Arizona’s six metro areas kept up with inflation. Lake Havasu-Kingman came closest falling 0.16 percent but it also had the state’s lowest per capita income, at $26,145. The Phoenix metro area’s per capita income when adjusted for inflation was down 0.17. Midland, Texas, saw its per capita income grow the most, $65,173 in 2011, the equivalent of a 19.7 percent gain when adjusted for inflation.
Inside Tucson Business Level, a $25 million student housing development near the University of Arizona, has topped out at 14 stories high and is on schedule to open before the start of the 2013-2014 school year in August. The 300,000 square-foot project at 1020 N. Tyndall Ave., just south of Speedway, will house more than 550 students in 176 units. Chicago-based Campus Acquisitions broke ground on the project in May. The
upscale student complex will feature a rooftop pool, fitness center and techheavy study centers for students. Rooms will have floor-to-ceiling windows, balconies, stainless steel appliances, quartz countertops, hardwood floors, modern furnishings and flat-screen TVs. Campus Acquisitions purchased the approximately 0.7-acre site from the Marshall Foundation for $3.4 million. While in escrow, the property was rezoned for mid-rise construction. Next year, Campus Acquisitions plans
pment. housing develo ed UA student et pl m co e th ings of Artists’ render
UEB Builders
Inside Tucson Business is moving ahead with plans to begin offering home delivery of the weekly print edition starting with the Jan. 18 issue. Circulation Manager Laura Horvath said subscribers will receive a notice within the next two weeks advising them of the change and inviting them to change their delivery address if it doesn’t work for regular newspaper delivery. Inside Tucson Business is switching to the alternative delivery service due to anticipated changes at the U.S. Postal Service as a result of its plans to close the Cherrybell Avenue sorting facility, which will move all mail sorting to Phoenix. “We’re concerned that the postal service changes will delay timely delivery of our product from Fridays to Mondays or even later,” said David Hatfield, editor of Inside Tucson Business. Postal Service delivery will still be available for subscribers who want it, as well as for subscribers who live outside the delivery area. Under the new delivery system, subscribers will receive their weekly copy of Inside Tucson Business on their driveways Friday morning. Readers who would like to change their delivery address can do so by sending an email to circulation@azbiz.com. Put “Change my delivery address” in the subject line and in the body of the email include the address as it currently appears on the frontpage label along with the new delivery address. Home delivery of Inside Tucson Business will be made by the same carriers who deliver the Wall Street Journal, Arizona Daily Star, Arizona Republic, the New York Times, USA Today and other publications in Southern Arizona.
Roger Yohem
Inside Tucson Business to switch to home delivery
to open a leasing office on University Boulevard. Level is the first phase of Campus Acquisitions plans to redevelop the area west of the UA campus. The second phase project will be a 13-story student housing tower at 1031 N. Park Ave. that will also feature ground floor retail space. Construction on that phase is planned to start early in 2013 and open in time for the fall 2014 semester. UEB Builder, Scottsdale, is the general contractor for both projects.
InsideTucsonBusiness.com
DECEMBER 7, 2012
5
NEWS This Week’s
7 projects honored for reaching ‘Common Ground’
Good News Borderlands’ bigger brewery Unlike some other places, the microbrewery phenomenon got a slower start in Tucson. But after just a year, downtown’s first brewery, Borderlands Brewing Co., 119 E. Toole Ave., is already in the midst of an expansion. Demand has been so good that Borderlands is already replacing its original 90-gallon brew kettle in favor of a 600-gallon capacity kettle. Along with that, Borderlands is adding three fermentation tanks to match the new brewing capacity. Borderlands has been posting regular updates on its facebook page on the status of the expansion. Follow them there to get the latest updates and to find out when they plan to reopen the tap room.
The Tucson
INSIDER Andy Morales
Insights and trends on developing and ongoing Tucson regional business news.
In tribute to what can be achieved through collaboration, the Metropolitan Pima Alliance (MPA) honored seven regional projects with 2012 Common Ground Awards at ceremonies held Nov. 30 at the Westward Look Wyndham Grand Resort and Spa. Established in 2005, the annual awards recognize “successful cooperation” among private and public sectors, neighborhood, special interest groups and other stakeholders “that benefit the overall community,” said Amber Smith, executive director of MPA. About 300 people attended the ceremonies, including about 25 government officials. Jack Neubeck, principal of the Planning Center, emceed this year’s ceremonies. A special Award of Distinction honored the City of Tucson and University of Arizona for facilitating the Wildcats baseball team’s move to Hi Corbett Field in Reid Park from the UA campus. The seven 2012 Common Ground winners were:
• Economic development: The University of Arizona’s Tech Park Business Development program. • Programs/events: Dispose-A-Med, a Pima County government outreach program to provide safe and effective methods for disposal of drugs. • Public policy: City of Tucson’s simplification of its Land Use Code. • Planning, design or construction: Valencia Crossing annexation into the city of Tucson of 350 acres near Interstate 10 and Valencia Road. • Community building: Sahuarita Town Center. • Public works: The Cortaro Road loop and underpass at I-10 and shared-use path extension. • Revitalization: Downtown Tucson Partnership’s Toole Avenue streetscape. MPA is a land use advocacy organization that facilitates dialogue to achieve reasonable compromise solutions to encourage economic growth, environmental sustainability and a positive community atmosphere. Its members are made up of business, government and non-profit organizations.
ABOVE: Pima County Administrator Chuck Huckelberry, left, accepts a 2012 Common Ground Award from Wocky Redsar, of the Metropolitan Pima Alliance, while emcee Jack Neubeck looks on. BELOW: Michael Keith of the Downtown Tucson Partnership also was honored.
Correction The phone number for Crawford Computer Consulting is (520) 298-1953. It was wrong in the “Biz Facts” information box accompanying a profile of the company in the Nov. 30 issue.
Back in August 2011, Wendell Long, CEO of Sol Casinos, was showing off the Pascua Yaqui Tribe’s professional development and management succession program when he told Inside Tucson Business he hoped the program would put himself out of a job by turning over opeations of the casino to a tribal member. Appparently, that is about to take place. Insider has been told that Long is preparing to step down in June and will turn over the operations to a tribal member at that time. Long, who has had more than 30 years of experience in the casino industry, has been CEO of Sol Casinos since March 2006 and has overseen the development of the Casino Del Sol Resort and Conference Center.
Is that an ObamaCare PR wagon we see?
Andy Morales
Inside Tucson Business
Long preparing to hand over reins to casino
While business leaders are taking their cues from their accountants and other advisers when it comes to Obamacare but there is a contingent within the Washington Beltway that believes those advisers might not know what they’re talking about and are giving out erroneous information. As a result small businesses aren’t hiring so they don’t cross the 50-employee threshhold and in other cases workers hours are being cut so they won’t qualify for mandatory healthcare. Insider hears that plans are in the works for a PR tour of Southern Arizona early next year in which businesses are going to be told “don’t listen to your advisers, the politicians
6 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
NEWS PUBLIC NOTICES Selected public records of Southern Arizona bankruptcies and liens.
BANKRUPTCIES Chapter 7 - Liquidation Friends Grading LLC, 31178 N. Blackfoot Drive, San Tan Valley. Principal: Enrique Cazares, owner. Assets: $8,450.00. Liabilities: $75,000.00. Largest creditor(s): Michael Gertell PC, Phoenix, $75,000.00. Case No. 12-25419 filed Nov. 27. Law firm: Charles J. Slack-Mendez, Tempe
Chapter 11 Business reorganization Pegasus Communications Inc., 2265 E. Pointe Road, Bloomington, Ind. Principal: James Klay, president. Estimated assets: More than $100,000 to $500,000. Estimated liabilities: More than $100,000 to $500,000. Largest creditor(s): Schedule not filed. Case No. 1225473 filed Nov. 28. Law firm: Eric Slocum Sparks
FORECLOSURE NOTICES Montecito Ventana LLC Units 1101, 1104, 1203, 3102, 5101, 5105, 5106, 5202, 6101, 6103, 6104, 6203, 6204, 7202, 9102, 9107, 9202, 10101, 10104, 10201, 11202, 11203, 12103, 12202, 12203, 13103, 14101, 14102, 14104, 15101, 15103, 15104, 15204, 16103, 17203, 18102, 18103, 18203, 19107, 19206, 20102, 20104, 20202, 21204, 22101, 22103, 22104, 22202, 22203, 23102, 23103, 23105, 23106, 23203, 23204, 24010, 24102, 24104, 24204, 25101, 25204, 26101, 26104, 26201, 26204, 27104, 27201, 27204, 28201, 28204, 29104, 29201, 29204, 30102, 30103, 30203, 30204, 30205, 31101, 31102, 31104, 31201, 31202, 31204, 32101, 32103, 32104, 32204, 33101, 33106, 33201, 33205, 33206, 34101, 34104, 34201, 34204, 35102, 35104, 35201, 35204, 36102, 36103, 36204, 38102, 38103, 40102, 40105, 40106, 40205, 41103, 41202, 41203, 42101, 42104, 42201, 42203 and 42204 plus common areas and easements, 5751 N. Kolb Road 85750 Tax parcel: 114-65-00100, 114-65-00403, 114-65-00706, 114-65-01808, 114-65-03305, 114-65-03709, 114-6503800, 114-65-04205, 114-65-04902, 114-65-05105, 114-65-05206, 114-65-05509, 114-65-05600, 114-6506601, 114-65-08209, 114-65-08704, 114-65-09008, 114-65-09705, 114-65-10000, 114-65-10101, 114-6511001, 114-65-11102, 114-65-11405, 114-65-11506, 11465-11809, 114-65-11900, 114-65-12305, 114-65-12901, 114-65-13003, 114-65-13205, 114-65-13700, 114-6513902, 114-65-14004, 114-65-14408, 114-65-14701, 114-65-15904, 114-65-16208, 114-65-16309, 114-6516703, 114-65-17502, 114-65-18200, 114-65-18604, 11465-18806, 114-65-19009, 114-65-20405, 114-65-20900, 114-65-21002, 114-65-21103, 114-65-21204, 114-6521406, 114-65-21507, 114-65-21800, 114-65-21901, 114-65-22104, 114-65-22205, 114-65-22700, 114-6522801, 114-65-23307, 114-65-23408, 114-65-23600, 11465-24005, 114-65-24106, 114-65-24803, 114-65-24904, 114-65-25208, 114-65-25309, 114-65-25602, 114-6526007, 114-65-26108, 114-65-26401, 114-65-26906, 114-65-27200, 114-65-27604, 114-65-27705, 114-6528009, 114-65-28201, 114-65-28302, 114-65-29101, 11465-29202, 114-65-29303, 114-65-29707, 114-65-29808, 114-65-30002, 114-65-30103, 114-65-30204, 114-6530406, 114-65-30507, 114-65-30709, 114-65-30800, 114-65-31205, 114-65-32509, 114-65-32600, 114-6532903, 114-65-33207, 114-65-33308, 114-65-33601, 11465-33803, 114-65-34006, 114-65-34107, 114-65-34400, 114-65-34602, 114-65-34703, 114-65-35209, 114-6536200, 114-65-36301, 114-65-37807, 114-65-38101, 11465-38202, 114-65-38909, 114-65-39405, 114-65-39506, 114-65-39809, 114-65-39900, 114-65-40104, 114-6540407, 114-65-40508, 114-65-40700 and 114-65-40801 Original Principal: $16,392,000.00 Beneficiary: New York Credit Funding I LLC, c/o Onex Real Estate, New York Auction time and date: 10 a.m. Feb. 15, 2013 Trustee: John S. Craiger, Quarles & Brady, 2 N. Central Ave., Phoenix
LIENS Federal tax liens Ralph D. McPheeters (deceased), c/o Annette McPheeters and Eddie McPheeters Co. PR, 6074 E. Pima St. Amount owed: $114,846.12. Under Budget Cabinets LLC, 727 S. Park Ave. Amount owed: $151,846.63. Merrigan’s Arizona Roadrunner and Merrigan’s Inc., 4324 N. Flowing Wells Road. Amount owed: $20,805.11. Marie Edwards Corp., PO Box 68652, Oro Valley 85737. Amount owed: $19,054.89.
IRI Sabino Spring Golf Course LLC, 9777 E. Sabino Greens Drive. Amount owed: $66,290.63. Majestic Cleaning Service LLC and Eunice Richard, 2321 S. Double O Place. Amount owed: $28,946.35. A-Mountain Tax & Accounting and Ernest L. Barreda, 4202 S. 12th Ave. Amount owed: $10,863.11. Matco Security, 3115 N. Fairview Ave., Unit 37. Amount owed: $130,020.43. JJC Construction and Jerome J. Curtis Jr., 7155 E. Little Savannah Lane. Amount owed: $21,143.42. Polymap Wireless LLC, 310 S. Williams Blvd., Suite 350. Amount owed: $19,156.79.
State liens (Liens of $1,000 or more filed by the Arizona Department of Revenue or Arizona Department of Economic Security.) A-1 Filters Suppliers Inc., PO Box 89522, 85752. Amount owed: $9,673.40. New Leaf Landscaping LLC, 12241 E. Gold Dust Drive. Amount owed: $6,565.17. R&R Bar B Que Co. Inc., 1101 N. Wilmot Road, Suite 119. Amount owed: $1,731.60. By Your Side Senior Care LLC, 1846 E. Innovation Park Drive, Oro Valley. Amount owed: $3,100.71.
Mechanics liens (Security interest liens of $1,000 or more filed by those who have supplied labor or materials for property improvements.)
Trane US Inc., 3600 Pammel Creek Road, LaCrosse, Wis., against Robert Fabel and Susan Fabel, 9895 S. Fabel Oak Terrace, Hereford, and P&L Nichols LLC, 4250 N. Bear Canyon Road. Property: 4861 E. 29th St. Amount owed: $12,507.00. Jan C. Rust and Liberty Properties and Associates, 9865 E. Creek St., against Adrienne Verdugo, Federal Housing Administration and Housing and Urban Development, 5990 S. Pin Oak Drive. Property: 5990 S. Pin Oak Drive. Amount owed: $4,800.00.
Release of federal liens Fauston Independent Distributor and Agapito Fausto, 225 W. Calle Antonia Flores & Son and Jose A. Flores, PO Box 509, Ajo 85321 Los Alazanes Mexican Food and Francisca Gomez, 2553 N. Campbell Ave. Red Ant Inc., PO Box 1508, Sahuarita 85629 James R. Landeros DDS PC, 5501 N. Oracle Road Herco Inc. Hydraulic & Equipment Repair, PO Box 42918, 85733 American Envrionmental Services Inc., 1810 S. Sixth Ave., South Tucson JP Moody Enterprises Inc., PO Box 43212, 85733 Dynamic Manufacturing and Jeff Pliler, 5450 S. Arcadia Ave., Suite 100 Congregation Ner Tamid, 3661 N. Campbell Ave. 223 Armored Floors and Dale Eugene Wikfors, 10420 N. Flintlock Road, Marana Fraternity Management Group and Jenson Noble Inc., 5055 E. Broadway, Suite C214 Boon Docks, 3306 N. First Ave. Mary’s Residential Home Care Inc., 1500 N. Yavapai St. AAA Security Products Inc., 4101 S. Sixth Ave., Suite 3 We Rock and Adam Kaufman, 131 S. Camino Seco Szechuan Omei Restaurant and Huynh Investments Inc., 2601 E. Speedway Southwest Polygraph Service Inc. and Valley National Bank, 615 N. Swan Road Worthy Services Inc., 4873 E. 18th St. Adobe Safe & Lock, 7306 E. Broadway A Plus Office Services Inc., PO Box 425, Vail 85641 Once Upon A Time Inc., 5575 E. River Road, Suite 151 Club 21 and Jacob Enterprises Inc., 2920 N. Oracle Road Javier Valenzuela Agency and Francisco J. Valenzuela, 231 W. Ajo Way, Suite A Sonoran Desert Homes and Sharon W. Rahm, 1625 S. Augusta Place Redhair Law Group PC, 7440 N. Oracle Road, Building 3 Sanders Douglas Associates International LLC and Doug Sanders, 120 S. Houghton Road, Suite 138-257 Independent Nursing Service and Rebecca M. Rendon, 2641 W. Calle Paraiso Abobe Safe & Lock, 7306 E. Broadway Susan Brooks PLLC and Susan Brooks, 10960 E. Roger Road
TEP awards more than $100K in grants to non-profits By Patrick McNamara Inside Tucson Business Tucson Electric Power has awarded 17 non-profit organizations and charities with cash grants totaling $100,000. Grants That Make a Difference is part of the company’s community service program, which provides philanthropic gifts, in-kind services and volunteers to non-profit organizations. A volunteer group of TEP employees made the selections based on criteria such as how effectively the organizations deliver services to its constituents and how well they collaborate with other non-profits and charities, said TEP spokesman Joseph Barrios. The level of TEP employee participation in the charitable missions of the organizations also was factored into the decisions. “As far as we’re concerned, that speaks very highly of the organizations,” Barrios said, adding that it also exemplifies the value the company places in the judgment of its employees. Grant recipients were selected from among organizations that had submitted applications to TEP for funding. The YWCA of Tucson received $10,000 for its employment and education training programs. “It’s wonderful,” said Janet Marcotte, executive director YWCA of Tucson. Marcotte said the cost per-person served in the program averages about $865. The program’s annual budget tops $200,000 and serves about 350 women per year. The YWCA program helps women prepare for entry or re-entry into the workforce and provides GED and English language training. “It’s a very comprehensive program that serves a wide range of women,” Marcotte said. The program has been successful, as well, she added, with a 97 percent success rate. “Our rate of success is measured by employment, starting a small business or educational attainment,” she said. Barrios said cost-effectiveness and success are key factors in TEP’s decision making process on grant recipients. “The idea is that we really want to make the most of the funds available. Here’s the organizations that were awarded funds through TEP” Grants That Make a Difference. Grants to groups that provide help for atrisk children were: • $5,000 to Gabriel’s Angels, to add teams of handlers and dogs for its pet therapy program that visits abused and at-risk children. • $4,048 to the Diaper Bank of Southern Arizona, to purchase warehouse carts to assist volunteers in the safe and efficient delivery of diapers to a wide range of nonprofit organizations.
• $5,000 to the El Rio Health Center Foundation for its TeenAge Parent Program, which provides education, healthcare and advocacy for teen parents. • $6,500 to the Southern Arizona Children’s Advocacy Center to expand the supervised infant visitation program for parents referred by CPS. • $5,000 to Our Family Services Inc. for its Teens in Transition program, providing holistic services to homeless teens. Grants to groups providing education and enrichment activities were: • $10,000 to the Girl Scouts of Southern Arizona for science, technology, engineering and mathematics enrichment programs. • $5,000 to the Ballet Arts Foundation for “Put Your Best Foot Forward,” a ballet arts and physical fitness program offered in schools with large populations of children from lowincome families. • $3,000 to SCIENTEK-12 Inc. to expand the number of schools participating in the regional Science and Technology Fair. Groups that provide help for seniors were: • $10,000 to Community Home Repair Projects of Arizona, which coordinates skilled volunteers to do emergency home repairs for low income seniors and disabled persons; • $10,000 to Interfaith Community Services to enable recruitment and insurance of skilled volunteer drivers providing transportation services to disabled and at-risk seniors. Groups that provide job training and pathways out of poverty include: • $7,500 to American Red Cross Southern Arizona Chapter as matching funds for its AmeriCorp program providing case management to veterans and their families. • $5,000 to Old Pueblo Community Services to provide case management and other outreach services to homeless veterans. • $5,000 to the Primavera Foundation, Inc. to provide emergency shelter and case management for homeless families. • $10,000 to the Young Women’s Christian Association of Tucson for its employment, education and training program. Groups that improve healthcare and quality of life: • $5,000 to Emerge! Center Against Domestic Abuse to help fund its domestic abuse volunteer program. • $3,000 to TOP DOG Inc., which teaches people with disabilities to train their own pets to become certified service dogs. • $2,500 to the Tucson Alliance for Autism Inc. for Autism Resource Library, which makes books about autism available for checkout.
Contact reporter Patrick McNamara at pmcnamara@azbiz.com or (520) 295-4259.
InsideTucsonBusiness.com
DECEMBER 7, 2012
7
SALES SALES JUDO
Anyway you slice it, salespeople are how U.S. companies survive If you were to guess at the number of sales people in the United States, would 2 million sound about right? How about 5 million? 8 million? It turns out the number of sales people in the top 500 U.S. companies totals 23.3 million, according to Selling Power magazine. Each year researchers at the magazine tally up the figure and, among their findings for 2012: • The top 50 insurance companies have a total of 707,728 sales people, representing about 3 percent of the total number of sales people in the country. The insurance sales people produce a combined $779 billion in revenue, which works out toe $1.1 million per representative. • Manufacturing sales representatives total 486,000, or 2.1 percent of the total. They generate the most revneue in aggregate, $3.8 trillion, and per representative, at $7.8 million. • The service sector has 634,282 sales people, representing 2.7 percent of the total and a combined $2.7 trillion in revenue, or $4.1 million per representative. • The automotive industry has 19,695 sales reps, accounting for just 0.1 percent of the total, for a combined $81 billion in revenue, which works out to $4.1 million, just like the service sector.
• The elephant in the room is the direct sales sector, which according to the Direct Selling Association, encompasses “the sale of consumer SAM WILLIAMS products with no fixed retail location using workers (1099 versus W-2 employees) who may call themselves consultants, distributors, independent agents.” Some of the better known direct sales companies include Avon (2011 revenues of $11.3 billion), Amway ($10.9 billion), Herbalife ($3.9 billion), Mary Kay ($2.9 billion) and Tupperware ($2.6 billion). Together, they account for 92.1 percent of all sales people, according to Selling Power. The World Federation of Direct Selling Associations says the the 15.6 million U.S. direct sales agents it tracks sold $29.8 billion in goods and services for an average of just $1,915 per sales representative. So, it’s clear, at least according to Selling Power magazine, the sales profession is
enormous and is divided into 21.5 million part-time agents and roughly 1.8 million full-time sales people. The U.S. Bureau of Labor Statistics (BLS) agrees the number of salespeople is huge, it estimates it at 8.3 million, but it collects data differently and presents a different view. Retail sales dominates the government statistics, with 4.5 million jobs, followed by wholesale and manufacturing with 1.8 million jobs. At the other end, insurance agents account for 411,000 jobs, financial service reps total 312,000 jobs and personal financial advisors represent 207,000 jobs for a combined total of 930,000 sales executives. The BLS estimated that in 2010 there were 342,000 people employed in sales management positions and that the figure would grow by 12 percent to approximately 380,000 in the subsequent 10 years. That forecast was higher than the growth rate for all other managerial positions, which they estimated at 7 percent. Just fewer than 70,000 sales managers, 20 percent of the total, were employed in the retail industry. About 60,000 (18 percent or the total) worked in wholesale operations. Slightly more than 40,000 (12 percent) worked for manufacturers, 34,000 (10 percent) worked in the financial and
NEWS TO YOU!
insurance industries and the remaining 138,000 sales managers (33 percent) were made up of all other sectors. The median pay of sales managers is $98,000, just under $50 an hour. That’s is roughly $7,000 more than other managers earn. The top 10 percent of sales managers earned more than $166,000 and the bottom 10 percent earned less than $50,000. Any way you look at it, the sales profession is large, growing and vital to the survival and success of the companies that employ them. It is increasingly important that all salespeople receive the training needed to do the best job they possibly can. After all, most of them receive from 25 to 100 percent of their compensation via commissions based on the sales they produce. Perhaps that’s why a growing number of sales management courses are being offered at undergraduate and graduate institutions and even in engineering programs, most notably at the University of Arizona.
Contact Sam Williams, president of the business-to-business sales consultancy firm New View Group, at swilliams@ newviewgroup.net or (520) 390-0568. Sales Judo appears the first and third weeks of each month in Inside Tucson Business.
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8 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
REMEMBERING TUCSON REMEMBERING TUCSON
The Chambers and Bryants, five generations of Tucsonans Departing their east Kansas farmhouse in 1916, Jeremiah and Winnie Chambers, with the younger two of their three sons, drove a touring car on which was hitched a hand-made trailer. Their 2,000-mile westward quest for a better life took an arduous six weeks. Along the way they drove rutted dirt roads, opened and closed ranch gates, camped in fields, and fished to supplement their meals. Great grandson, Dan Chambers marvels at “their fortitude in making the long journey without highways, restaurants or even a Motel 6.” He recalls hearing stories that the fishing was so good in White Sands, N.M., the Chambers camped there for a week. As their journey continued, the Chambers passed through Columbus, a town in southwestern New Mexico about 10 miles north of the U.S.-Mexico border that Pancho Villa had raided in March that year killing 10 inhabitants. Their next stop took the Chambers to Douglas, which was swarming with U.S. military troops and the sounds of artillery fire. They watched as biplanes under the direction of General John Pershing flew missions south of the border in pursuit of Villa. The Chambers’ oldest son, Reed, who wasn’t on the trip was making his own connections with military greats serving in the 94th Aero Squadron alongside Eddie Rickenbacker, who would later win the Medal of Honor during the first World War. As the Chambers continued their trek they stopped briefly in Elgin where they looked at some land. Jermiah and Winnie realized at that point they liked Arizona. Jeremiah found a job managing a ranch near what is now the privately owned ghost town of Ruby in Santa Cruz County. A year later he bought the dairy that served Fort Huachuca and they moved there. When son George Chambers turned 16 he was sent to the nearest high school, which was in Bisbee. The only place he found where he could work for room and board was in a house of prostitution on Whiskey Row. George slept in the basement and cleaned the first floor parlor and kitchen before going to school. In the afternoon after classes he worked at the Copper Queen mine owned by Phelps Dodge. Dan Chambers recalls his father George’s vivid report after Copper Queen mine workers had organized under the Industrial Workers of the World, called the Wobblies. The Pinkerton National Detective Agency was called in and loaded up more than 100 striking men, gave them some food and water and shipped them out of state with the instructions never to return. The Pinkerton agency was known for being ruthless; a company used by own-
ers to keep miners in line. After high school George enlisted in the Navy. Before completion of his training, the Armistice in Europe was signed MARY LEVY PEACHIN so George switched gears and enrolled in business school at the University of Arizona. At the UA, he helped found Phi Delta Theta fraternity, was business manager of the Wildcat newspaper, editor of the Desert yearbook, and selected to Bobcats, a senior men’s honorary. Ethel Bryant sold sandwiches to the Phi Delta house that were made in her brother’s cafe, the Polka Dot Café that was at University and Third Avenue. George Chambers paid Ethel when she arrived at the fraternity house. A romance would follow and the couple were married in 1920. Ethel worked hard. She had a cow she milked daily and sold the cream to earn money to buy a set of sterling silver. Her brother Harry Bryant was the original owner of College Cleaners, a business that was later bought out by his partner — the father of lawyer Burt Kinerk’s family — and was renamed Varsity Cleaners. Ethel’s father Mince Bryant was a “boom town” tailor. He would set up shop in barber shops. In 1909, while working in Fort Sill, Okla., an elderly Indian came to the door and knocked. Not permitted in the store, the man asked the barber if he could talk to the tailor. “He told grandfather he needed some leather pants. The Indian offered a quiver of arrows and a bow, a saddle blanket, and a pair of moccasins,” Dan Chambers recalled. “Grandfather agreed and told him to come back in a couple of weeks.” The two shook hands. Dan remembers hearing his grandfather say “that was the hardest pair of pants I ever made, the Indian was short and bow legged.” A couple of years later, following a winter storm, the Indian was found half-frozen in a puddle. At that time he learned the identity of the man. He was Geronimo, the Apache leader. After graduation, George briefly worked for the Tucson Daily Citizen newspaper then took a job with the Albuquerque Herald before returning to Tucson in the mid-1920s to go back to work for the Citizen. With the support of the newspaper and other Tucson residents, in 1926 George Chambers helped bring a “new fangled” thing to Tucson called radio. On Dec. 12,
1892 photo Jeremiah and Winnie Chambers
1926, KGAR was launched. The station is now known as KTUC and broadcasts at 1400-AM. In 1929, at the age of 28, George was elected to the Tucson City Council. In 1931, he paid the City of Tucson $1 for permission to demolish and preserve the entry façade of the original San Agustin Cathedral. He hired Mexican stone masons for this delicate undertaking. The façade was built into his own home until the time when the Historical Society could preserve it. At the newspaper, George Chambers was promoted to business manager and in 1940 he helped establish and later became CEO of Tucson Newspapers Inc., combining the operations of the Citizen with the then-struggling Arizona Daily Star. Chambers also helped establish Catalina Broadcasting, which in 1947 put radio station KCNA on the air. The station promoted itself as Tucson’s “home-owned
station” because it was the only station at the time not owned by a company rooted in Phoenix. Perhaps the most visible remains of KCNA are the three radio towers along Swan Road in the Catalina Foothills that were built in 1951 so KCNA could expand its broadcasting reach. The towers are now owned by the City of Tucson and the radio station, now KSAZ 580-AM, broadcasts from a site in Marana. During the 1950s George helped spearhead the drive to create the ArizonaSonora Desert Museum. He also served on the museum’s first board of directors. As legacy to his efforts, every mountain lion secured by the Desert Museum is called George L. Mountainlion. The significance of the “L” for a middle initial is unknown. George Chamber’s middle initial was “W.” In 1961, Chambers was appointed a member of the Arizona Board of Regents. During his eight-year term, he teamed with
InsideTucsonBusiness.com
DECEMBER 7, 2012
9
REMEMBERING TUCSON fellow Tucsonan Regent Leon Levy to establish a medical teaching hospital at the UA. As part of those efforts, negotiations were conducted with business interests in the Phoenix area under which it was agreed Arizona State University would get a law school when the UA got its medical school. George and wife Ethel had three sons, Mike and Pat in addition to Dan, who was born in 1948. Dan attended St. Joseph’s Academy and after two years of “coasting along” at Salpointe High School, where he was an average student and not bonding with the nuns, he transferred to Rincon High School. After attending the UA for a semester, he discovered academic success at Northern Arizona University where he received his degree in business management. Following a stint in the Army, Dan was employed by Atlantic Ritchfield Company, moving from Phoenix, to Las Vegas, to Los Angeles and Louisville between 1971 and 1985. Dan went into commercial real estate specializing in industrial properties in the Phoenix area for Coldwell Banker Commercial Real Estate. In 1989, he returned to Tucson to become the first executive director for the Tucson Conquistadores. He later founded his own sports marketing firm. In 1993, Dan joined Long Realty as director of corporate accounts. In 1999, 2000 and 2001 he was named Long’s relocation profesional of the Left to Right, Dale, Ann, Ethel, George Chambers 1956 year. After being named a senior associate of the firm, Dan joined Long’s Foothills branch. Like his father, Dan Chambers continues to give back to the Tucson community. He has served on the Tucson Fiesta Bowl Committee, Pima Community College Foundation, Ronald McDonald House, and the State Board of the Arizona Historical Society. He blended family which includes his son is past president of the Copper Bowl Paul, and Tina’s daughter Stacey Adams Century Club, former El Jefe of Caballeros and sons Chris and Jason Morrison. Del Sol, and past president of Tucson’s The generations of Tucson families of Arizona Historical Society. Chambers and Bryants continues with “After going through a not-so-great grandchildren Owen and Cole Adams. experience with marriage, I met the love of Do you have a historical Tucson my life on a blind date,” he says. The former story to share? Contact Mary Levy Peachin at Tina Congelli is a native Tucsonan. A mary@peachin.com. Her historical columns graduate of Catalina High School, she is appear the first week of each month in Inside now in her 41st year in banking, currently Tucson Business. with BBVA Compass. Dan and Tina have a
George Chambers edits of the UA Wildcat 1920
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INSIDE TUCSON BUSINESS
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12 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
PROFILE
Borealis Arts partners with businesses for gallery shows By Lisa K. Harris Inside Tucson Business
Lisa K. Harris
Nathan Saxton takes his shows on the road, literally. Saxton, owner of Borealis Arts, a gallery and framing company, stages art events on others’ walls. Last month he presented the cycling-themed second annual VelociPrints Show within the rustic brick interior of Borderlands Brewing Company in downtown Tucson. The show featured 25 BIZ FACTS print artists, each interpreting the meaning of bikes and bike Borealis Arts riding. 150 S. Camino Seco Partnering with other and 119 E. Toole Ave. businesses is a win-win www.borealisarts.com strategy. Saxton discovers and promotes local artists, and (520) 885–2157 Borderland Brewing Company Nathan Saxton at the VelociPrints Show 2012. generates higher sales during “We were shooting shootin for people to come to rints 2012’s opening and Borderlands the month-long show. Saxton the show and have a beer after looking at Brewing Company set a record for the most began cooperating with other companies bikes,” Saxton said. pints poured in one day. Saxton believes for his art shows two years ago for economFeatured art is affordable, another aspect that when final sales figures are tallied this ic reasons. of Saxton’s business plan. year will top last year’s VelociPrint Show “Using different venues in an economy “Each print at the latest show sold for which sold 225 prints and generated where people aren’t spending a lot of $40 unframed and Borealis Arts offered a additional revenue from framing. money on art lowered my monthly expensdiscount for framing,” he said. Saxton worked in the framing and es,” he said. Saxton also incorporates a philanthropic gallery business for more than a decade Borealis Arts stages three to four shows aspect into his events. “We gave a portion of before starting Borealis Arts in 2008. per year. Like VelociPrints, the shows are the proceeds to BICAS and El Grupo.” “I love what I do. Every day I have an themed and coincide with other events that He chose the two organizations because opportunity to see a wide variety of art and cater to the same audience. The bike meets artifacts,” Saxton said. art VelociPrints Show 2012 ran the month of the mission of both dove-tailed with his He had been orchestratrating several November, at a time when local and visiting show’s cycling theme. Bicycle Inter-Community Art and Salvage (BICAS) uses shows per year, primarily featuring local cyclists were preparing for and riding El salvaged bike parts to build community and artists. But as the economy soured and the Tour de Tucson, the annual cycling event promote both art and cycling. El Grupo is a demand for art fell, maintaining gallery that attracts more than 9,000 participants. youth cycling team that offers opportunities space was becoming financially unrealistic. Saxton opened the show on the same day to participate in the sport to kids who may In 2010, Saxton modified his business plan and a few blocks away from the Greater not otherwise have the opportunity. and moved Borealis Arts to a smaller space Arizona Bicycling Association’s Fall Bike More than 500 people attended VelociPwhere the company continued to offer Swap.
T: 520-722-0707
www.cpgraphics.net
framing. Saxton models his shows on Artcrank, a Minneapolis-based business that produces cycling-themed shows of posters throughout the country in partnership with other cycling businesses. Saxton, who is a cyclist, and his wife Brandi, a print artist, attended several Artcrank shows and were inspired both by the art and the business model. “They’ve become mentors to me,” Saxton said. Artcrank offered Borealis Arts logistical advice on how to create its own events in Tucson. Growing out of his love of bikes and seeing Artcrank’s success, Saxton decided to use cycling as the theme of Borealis Arts first partnered show. In addition to the two cycling-themed print shows, Borealis Arts staged 520:365 in August, a show that celebrated Tucson’s summer. “It was designed for people who stayed in town during our hot months. For people who spent 365 days in area code 520,” Saxton said. The show featured art Saxton had either collected or commissioned during the previous year. “The paintings, drawings and prints, conveyed the feelings of living in the desert during intense heat,” he said. Upcoming Borealis Arts events include a soccer-themed print show in February, coinciding with Major League Soccer spring training and the 2013 Desert Diamond Cup. “We also will stage another 520:365 show in August 2013, for all of us who survive Tucson’s summers,” Saxton said adding that he is currently seeking venues and art for both shows.
InsideTucsonBusiness.com
DECEMBER 7, 2012
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13
14 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
MEDIA
Xfinity Home will make a house a ‘smarthome’ By David Hatfield Inside Tucson Business Cable TV companies aren’t just cable companies anymore. In addition to that basic service they’re now also Internet service providers, phone companies and going in whatever new direction technology allows. The latest direction for Comcast begins Wednesday (Dec. 12) — 12/12/12 — when it launches Xfinity Home in the Tucson market. Kelle Maslyn, corporate affairs manager at Comcast Tucson, says that while the heart of it is a home security system, it does more, turning your home into a “smarthome.” Among the features available it allows subscribers to keep tabs on what’s going on in the home via alarms, including smoke alarms, and video cameras as well as control the thermostat and lighting. These features can be accessed both through a central control system within the house or remotely online or through mobile devices. Pricing starts at $29.95 per month for the basic system. The premiere package that includes controllers for thermostats, lights and two video cameras starts at $49.95 per month.
Names in news We’ll find what you’re looking for. Because we know the market. And we know the right people. And we’re watching. Carefully. Intently. Constantly. CORPORATE REAL ESTATE SERVICES 3709 N. Campbell Ave, Suite 201 | Tucson, AZ 85719 | 520.881.8180 | FAX 520.881.5844 Contact us at 1.800.831.4090 or at www.cotlow.com | Dean P. Cotlow Cotlow@cotlow.com
W FOLLO DER A E L E TH
http://twitter.com/#!/azbiz
Some changes at Cox Communications where director of public relations Bob Janus and director of media relations Michael Dunne have left their positions as part of a broader company-wide reorganization. Janus left in October and Dunne left at the end of November. In their places, Cox has named Stephanie Barat Healy as director of public affairs. Healy comes from the Southern Arizona Leadership Council where she was an executive vice president. Prevously she had been president of the Hospital Council of Southern Arizona and director of economic development for the Tucson Metropolitan Chamber of Commerce, now known as the Tucson Metro Chamber. KGUN 9’s newest reporter is Liz Kotalik, a new graduate from Arizona State University’s Walter Cronkite School of Journalism and Mass Communication where she was an anchor and reporter on Cronkite NewsWatch, a nightly 30-minute newscast produced by ASU students. She grew up in Phoenix and starts to work at KGUN on Jan. 2. Former “Good Morning Tucson” co-host Steve Nuñez is the new news director at KSWT, the CBS affiliate in Yuma. He left KGUN in October and started in Yuma two weeks ago.
record-setting edition contained 1,020 pages of news and advertising, including up to 103 advertising inserts depending on the delivery zone. The inserts alone represented 876 pages. Additionally, the Star broke some new ground with the Nov. 22 issue, which was available to home delivery subscribers and through more than 500 retail outlets. That day’s newspaper was not sold in news racks. The Thanksgiving day edition was the culmination of a 10-week advertising sales and production effort that began just after Labor Day.
TeleFutura makeover TeleFutura, a Spanish-language network Southern Arizonans see on KFTU 34/3, is rebranding itself as the UniMas Network as of Jan. 7. Parent company Univision Communications Inc. made the announcement this week culminating a year of expansion that has included the launch of four other new networks: Univision Deportes, Univision tlnovelas, Foro TV and UVideos. Delivery of those networks is mostly through cable and satellite companies. Programming on the new UniMas will include content from Spanish-language producers around the world including Caracol Television, RTI Colombia and Televisa, including “Made in Cartagena” produced by Caracol Television and “Quien Eres Tu” (“Who are You”) from RTI Colombia. Also in development is a project based on the novel “Diablo Guardian” by Xavier Velasco.
Ratings update
Delivery weight: 5lb, 2½oz
The latest TV ratings for the Tucson market are due out just before the end of the month — Nielsen’s way of saying Merry Christmas — but judging from trends nationally and in other markets, NBC and KVOA 4 are probably crossing their fingers for what could be one of their best showings in nine years. NBC was along among the major networks in seeing audience growth during November, winding up close but No. 1 among viewers 1849. Among all viewers, CBS remained No. 1 with an estimated 10.28 million, ABC was second with 7.93 million, NBC close behind with 7.92 million and Fox suffering some of the bigger setbacks, down 25 percent to 6.25 million. Along the way, more shows have been cancelled: “Partners,“ (CBS, 7:30 p.m. Mondays , KOLD 13), “666 Park Avenue” (ABC, 9 p.m. Sundays, KGUN 9), “Last Resort” (ABC, 7 p.m. Thursdays, KGUN) and “Emily Owens M.D.” (CW, 8 p.m. Tuesdays, KWBA 58).
The results are in: The Thanksgiving day edition of the Arizona Daily Star weighed in at 5 pounds, 2½ ounces. Darrell Durham, director of market development, reports the
Contact David Hatfield at dhatfield@azbiz.com or (520) 295-4237. Inside Tucson Media appears weekly.
InsideTucsonBusiness.com
DECEMBER 7, 2012
15
GOOD BUSINESS LEGAL FRONTLINE
5 ways employers can keep holiday parties from being ‘Twitpiced’ Editor’s note: The Legal Frontline column normally appears the fourth week of each month but due to timeliness of this month’s column, it appears early this month. Parties, cocktails and co-workers can be a dangerous combination for employers, particularly now that employees can snap a picture at the party and immediately post it to their social media accounts. Because employees have rights under the federal National Labor Relations Act to communicate with co-workers about the terms and conditions of their employment (i.e., wages, hours and working conditions) regardless of the medium, it is not advisable for employers to institute a blanket ban on employees posting pictures and comments online about the company holiday party. Instead, employers should rely on their existing social media policy and consider taking the practical steps listed below to help prevent the annual holiday party from being tweeted and re-tweeted well into the New Year. We’ve put together a series of questions
and answers about company holiday employers might find useful: • When will the party start and end? A daytime or afternoon party with a defined end JOHN BALITIS time and a designated individual to wind down the party is an effective method of keeping the party work appropriate. • Who will attend the party? To avoid running afoul of the overtime requirements in the Fair Labor Standards Act, employers should not require employees to attend parties. Distributing bonus checks or gifts to employees at the party is not advisable as it would suggest attendance is required. Separately, inviting employees’ families is a good way of making sure alcohol consumption and conduct stays within an acceptable range as spouses, partners and
children help to keep employees well-behaved. • What reminders should employers give before the party? Employers should remind employees, CARRIE PIXLER-RYERSON particularly supervisors, that company policies and all federal and state anti-discrimination laws apply at the party, regardless of where the party takes place. If an employee engages in misconduct at the event, the employer should be prepared to discipline the employee. • What beverages will be served? One way to avoid misconduct, inappropriate and potentially harassing behavior is to host an alcohol-free party. Further, adding alcohol to the mix increases the likelihood of a workplace mishap, which may be compensable as a workers’ compensation injury. If, however, an employer opts to serve
alcohol, then there are a few tips to safeguard against injury and over-intoxication: 1. Provide designated drivers or cab fare for employees to travel home safely 2. Limit consumption through drink tickets 3. Hire a third party to serve the alcohol who can closely monitor alcohol distribution and prohibit employees from serving as bartenders 4. Serve food and cut off alcohol service well in advance of the end of the party. Finally, employers should ensure that employees who are visibly intoxicated be taken home by someone else.
Contact John Balitis, who practices in the labor and employment area with Fennemore Craig representing employers, at jbalitis@fclaw.com. Contact Carrie PixlerRyerson, who practices in the area of appeals as well as in labor and employment, at cryerson@fclaw.com.
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16 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
NEWS PRODUCE GROWERS CONTINUED FROM PAGE 3
small and large chain retailers, wholesalers, food service operators and industrial operations throughout North America. The greenhouse is to be built in four phases and increased to occupy as much as 60 acres. It is at the absolute northern tip of Santa Cruz County, the smallest in size of Arizona’s 15 counties and one that is considered especially friendly to companies engaged in the produce industry. The initial greenhouse was built in just 11 months, a time period that
could never have been met if the project were built in adjacent Pima County, home to Tucson and notorious for a slow and painstaking approval process. At the ceremony, Theojary Crisantes Sr., president of Wholesum Harvest’s board and son of the founder, who migrated from Greece and began farming in Sinaloa in 1930, thanked BanNorte, the firm’s Mexican bank, and Chase, its U.S. bank for their participation in the project.
He then introduced children Ricardo Crisantes, vice president of sales and marketing; Maria Crisantes, a board member; Theojary Crisantes Jr., general manger of operations in Culiacán, Sinaloa; and Adrian Crisantes, general manager of operations in Imuris, Sonora. “These are my children,” Crisantes Sr. said, “but they are also my partners in this splendid enterprise. They, in turn, have relied on excellent people with whom they’ve worked
side by side.” The Wholesum Family Farms project, built over sprawling and sloping ranch land, required movement of thousands of metric feet of soil, procurement of water rights and zoning modification. The company, which operates two greenhouses in Imuris, 70 miles south of here, considered a number of locations in the U.S. and Mexico before opting for this parcel on the west side of Interstate 19, which is to produce its first crop next fall. The third generation family has handled organic produce since 1990. In a tour, Crisantes Sr., described a semiclosed greenhouse where measurement of sun, temperature, moisture and bumble-bee movements are tracked meticulously and tests are done by the company’s laboratory in Oregon. “Very, very few chemicals are applied,” he said, “and only ones that are allowed by the National Organic Produce Society.” The technology in the warehouse as the “highest productive installation you have today” and compared it driving a Maserati or Lamborghini. “If you aren’t good at making the gear shifts, it’s going to fail and cost you a fortune,” he said. Wholesum has a number of innovation awards for all 350 employees. “Certainly, we have computers, but they are not a solution. They are merely an aid and only matter if you set the right parameters. You are the one who needs to research and research.” Technology used in this facility was provided by Kubo, of Monster, the Netherlands. Wouter Kuiper, CEO of Kubo, said the Wholesum facility is at the “absolute high end of all greenhouses” in the world today. Existing technologies could “not go any further,” he said, but this is just a start and we don’t even know where the ceiling will be.” A half-dozen Dutch professionals worked on the project with Mexican and U.S. engineers. “This is really a family business,” he said. “In many ways, the Crisantes are conservative in their investments, but they are also willing to take risks. They are very studious, very calculated. They are going to be very successful in decades to come.”
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InsideTucsonBusiness.com
DECEMBER 7, 2012
17
GOOD BUSINESS ON GUARD
6 tips to help retailers get through the holiday season Most of the time the holiday season is a time for family, good cheer, and for some of us, eggnog. However, for both consumers and businesses the holiday shopping season can sometimes seem devoid of holiday spirit, and resemble more of a full-contact Olympic sport. Shoppers have been known to bring their intensity to an entirely different level during the holiday shopping season. Because of this, the season can be a challenging time for business owners and those on your front lines. One disgruntled customer can try a retailerâ&#x20AC;&#x2122;s patience during the slowest times of the year, but during the holidays there may be multiple disgruntled customers â&#x20AC;&#x201D; not only in the store, but online through social media platforms and business review websites. With this in mind, Better Business Bureau (BBB) has six tips for business owners, and customer service managers, on how to navigate the holiday season from a customer service perspective: â&#x20AC;˘ Lead by example. As a business owner, the first step to ensuring high-quality customer service is to set a positive tone in the workplace. Employees take their cues from management. Treat employees fairly, professionally and respectfully, and make sure managers interact with their staff in the same way. Your employees are often the face of your business and positive interactions with management will likely be reflected in how they interact with customers. This can take on increased importance during the holiday season â&#x20AC;&#x201D; especially in retail oriented industries â&#x20AC;&#x201D; when employees may be feeling worn out and overwhelmed from the long hours of the holiday season. â&#x20AC;˘ Create sales with customer service. When every business is cutting costs and offering bargain basement prices, making a sale can come down to superb customer service. Great customer service is dependent on a friendly, capable and well-educated
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staff. To this end, retailers should make sure staff members are equipped with the skills to handle frazzled customers â&#x20AC;&#x201D; as well as educated on new and popular KIM STATES products â&#x20AC;&#x201D; before the craziness of the holiday season kicks into overdrive. â&#x20AC;˘ Give the customer the benefit of the doubt. Whether itâ&#x20AC;&#x2122;s online or in person, customers will complain at some point during your businessâ&#x20AC;&#x2122; lifetime â&#x20AC;&#x201D; and often most vigorously during the holiday season. Make sure you and your staff are prepared to handle complaints. Give your employees guidelines on what to say and how to act and empower them to do both. Respond consistently and quickly if the complaint is online. Outsiders will see and appreciate your attempt to resolve the problem, even if the disgruntled customer does not. â&#x20AC;˘ Go the extra mile. If a customer makes a request for something special, do everything you can to say yes. They will appreciate and remember your efforts. During the holiday season, top-level customer service is the best way to differentiate you from your competitors who are offering similar deals. On the other handâ&#x20AC;Ś. â&#x20AC;˘ Know when to say no. The holidays donâ&#x20AC;&#x2122;t give customers license to make outrageous demands or to behave badly. If youâ&#x20AC;&#x2122;re reading this and youâ&#x20AC;&#x2122;ve been in business awhile, you know which customers Iâ&#x20AC;&#x2122;m alluding to. If youâ&#x20AC;&#x2122;ve done everything within reason to address a customerâ&#x20AC;&#x2122;s concerns, including going that extra mile and they refuse to meet you in the middle, then you have a right to say no. â&#x20AC;˘ Seek out feedback. Ask your customers and employees, â&#x20AC;&#x153;How are we doing?â&#x20AC;? Make an honest effort to resolve and execute any
Top 10 most complained about industries
New car dealers
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Settled
14
100%
8
88%
Property management
7
100%
Martial arts supplies and equipment
5
20%
Electric companies
5
100%
Air conditioning contractors
4
75%
Local charities
4
75%
Apartments
4
100%
Movers
4
100%
Landscape contractors
3
33%
Top 10 most inquired about industries
Inquiries
1.
Air conditioning contractors and systems
1,237
2.
Auto repair and service
1,169
3.
Used car auto dealers
1,075
4.
Plumbing contractors
990
5.
Roofing contractors
970
6.
General contractors
881
7.
Property management
703
8.
Travel clubs
688
9.
Dentists
679
Pest control services
640
10.
Source: BBB of Southern Arizona
suggestions. Keeping customers and employees happy is the key to success for any business. Feedback allows for a great pat on the back, and time to reflect on what needs to be changed. Even during the rush of the holiday season, consumers still like to know theyâ&#x20AC;&#x2122;re being listened to. Of course some customer service issues canâ&#x20AC;&#x2122;t be solved, and a customer is going to leave the store unhappy no matter what the business does. Luckily, these sorts of consumers are few and far between, and by
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being patient and flexible a business can usually assure that everyone leaves the transaction happy. BBB wishes everyone a trust-filled holiday shopping and giving season, and a happy new year!
Contact Kim States, CEO of the Better Business Bureau of Southern Arizona, at kstates@ tucson.bbb.org or (520) 888-6161. The BBB website is www.tucson.bbb.org. On Guard appears the first week of each month in Inside Tucson Business.
18 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
EXPENSE ACCOUNT ON THE MENU
ARTS & CULTURE
It’s just ice, right? Not so fast there
Jane Austen’s Emma Woodhouse comes alive in ATC production
What better way to start a conversation about a culinary experience than at the beginning of the encounter — the cocktail. Whether you’re a classicist who insists on gin as the foundation for a martini, or like Norm from the 1980s TV series “Cheers” — who preferred the cucumber in his Screaming Viking “slightly bruised” — the cocktail can say as much about you as the clothes you wear or music you listen to. Before you start bruising your cucumbers, let me tell you about two Tucson bars giving patrons the opportunity to think differently about a part of the cocktail that can get overlooked — the ice. Science takes center stage behind the bar at both Union Public House and Scott and Co., as their respective bartenders talk about the relationship between the ice and the spirit it’s intended to chill. Union Public House, 4340 N. Campbell Ave. in St. Philip’s Plaza at the southeast corner of Campbell and River Road, has the hustle and bustle you’d expect from a player in the gastropub arena. But the unexpected happened when I overheard a customer order his Maker’s Mark bourbon “on the ball.” What was delivered to him got my attention — a cocktail with a single, perfect spherical ball of ice at the bottom of the glass. Measuring 3 inches in diameter, about the size of a regulation baseball, the ice ball is the result of a 30-second molding process that introduces a small block of ice to gravity, variations in temperature, and a little physics thrown in for good measure. Union’s manager Steve Stratigouleas
explained the single ball is about keeping the cocktail at an optimum temperature and flavor with a sphere of ice that melts less quickly than cubes. Tucked away in MATT RUSSELL an intimate space at 49 N. Scott Ave. between Congress and Pennington streets, Scott and Co. is an integration of speakeasy and Old West apothecary. Bartender Karl Goranowski’s cocktail menu has selections divided into shaken and stirred. The latter stirred my curiosity because all six selections required Goranowski to do something I hadn’t seen before. He uses a large wooden muddle to dramatically hand-crack cubes of ice into small shards before they’re added to the glass. As ice chips flew, Goranowski explained the smaller shards bring the temperature of the cocktail down faster than standard cubes, which is the intention for what he calls “spirit-forward” cocktails. It’s just ice, right? That’s what I used to think. Try them both and let me know. Is it better on the ball or smacked and stirred?
Contact Matt Russell, whose day job is CEO of Russell Public Communications, at mrussell@russellpublic.com. Russell is also the host of “On the Menu Live” that airs 4-5 p.m. Saturdays on KNST 97.1-FM/790-AM.
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LOOK FAMILIAR?
Arizona Theatre Company is presenting “Emma,” a lavish new musical production bringing novelist Jane Austen’s 1815 character Emma Woodhouse to life, on stage through Dec. 22 at the Temple of Music and Art, 330 S. Scott Ave. One of Austen’s most enchanting heroines, Woodhouse firmly believes herself to be a most talented matchmaker but her meddling leads to a whirlwind of comic complications. The storyline was the basis for the 1995 film “Clueless” but this production is more closely aligned to the source material. “Emma” officially opens tonight (Dec. 7). Ticket prices start at $25.50 and can be purchased online at www.arizonatheatre. org or at the Temple of Music and Art box office, call (520) 622-2823.
Art A new exhibit of photographs by Tucson artists Stu Jenks and Stephen Strom is on display at the ArtsEye Gallery, 3550 E. Grant Road. Titled “Landings,” the show examines the changing patterns of the desert landscape at a micro level with images by Strom along with Jenk’s desert landscapes with circles, hoops and spirals. The show will be up through Feb. 14. “Home for the Holidays” is a new exhibit at Obsidian Gallery, 410 N. Toole Ave. in the Historic Depot, featuring the ceramic and fiber works of Rowena Brown, Lynn Cornelius and Robert Winokur. The exhibit will be up through Jan. 5.
Documentary Local musician, journalist and filmmaker Dan Buckley’s documentary “Tucson’s Heart and Soul: El Casino Ballroom” screens at 8 p.m. HERB STRATFORD Dec. 8 at its namesake venue, 436 E. 26th St. A $5 admission charge goes to the El Casino Restoration Fund. Three bands will perform after the screening.
Film It’s a busy time for quality offerings in film with some real gems opening. Not exactly a feel-good movie, “Smashed” is an honest and heart-breaking tale of a woman coming to terms with being an alcoholic and the struggle to find a new balance in her life. Mary Elizabeth Winstead puts on a fantastic performance. Speaking of great performances, Anthony Hopkins is spectacular in “Hitchcock,” which chronicles the challenges the director faced making “Psycho.” At the Loft Cinema, 3233 E. Speedway, “The Sessions” returns as well as the amazing, strange and mesmerizing “Holy Motors.”
Contact Herb Stratford at herb@ ArtsandCultureGuy.com. Stratford teaches Arts Management at the University of Arizona. His column appears weekly in Inside Tucson Business.
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InsideTucsonBusiness.com
DECEMBER 7, 2012
19
20 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
PEOPLE IN ACTION
KRISTINA DE LOS SANTOS
CAROL ROLLINS
AWARDS The University of Arizona College of Pharmacy has recognized three of graduates for their contributions to the field. Carol Rollins, a 1987 graduate of the UA College of Pharmacy, received the Danny and Rae Jacob Award for Pharmacy Practice. Rollins is a pharmacist at The University of Arizona Medical Center-University Campus. She is also a longtime coordinator of the hospital’s nutrition support team and a preceptor at the College of Pharmacy. The University of Arizona Alumni Association
presented UA College of Pharmacy graduate Kristina De Los Santos with a Young Professional Achievement Award. This award is given to UA alumni under 40 who have attained prominence in their fields. De Los Santos is the Southern Arizona Veterans Health Care System pharmacy chief. De Los Santos was also chosen 2007 Pharmacist of the Year by the Arizona Pharmacy Association. Fred G. Paavola received the Findlay E. Russell Distinguished Citizen Award from the UA College of Pharmacy. Paavola is a retired rear admiral in the U.S. Navy
HELEN GOMEZ BERNARD
FRED G. PAAVOLA
and assistant surgeon general in the U.S. Public Health Service. He was recognized for his achievements as founder and team commander of Arizona-One Disaster Medical Assistance Team. The Russell Award, named for a former College of Pharmacy faculty member, recognizes individuals who have contributed greatly to the reputation and achievements of the college. NEW HIRES University of Arizona College of Humanities has hired Helen Gomez Bernard as coordinator of
RON JANICKI
{YOUR NAME HERE} To announce a professional promotion, appointment, election, new hire or other company personnel actions, fax press releases to (520) 295-4071, Attention: People; or e-mail submissions to jpangburn@azbiz.com. Include an attached photo at 300 dpi. alumni and external relations. She will be responsible for creating a marketing strategy for the 14 departments within the college and promote events. Gomez Bernard comes to the university from the Tucson Jewish Community Center where she served as director of communications for five years.
The Arizona Small Business Association has hired Ron Janicki to lead the group’s business development efforts in Tucson and Southern Arizona. In his role Janicki will be responsible for promoting the organization’s products and services and further developing ASBA’s
membership base in the region. Janicki grew up in Johnson City, N.Y., served in the U.S. Army and moved to Rochester, N.Y. where he received a bachelor’s or science degree in business and marketing from Rochester Institute of Technology. He later worked for 30 years with the Eastman Kodak Company. Janicki has been an active community member since arriving in the Tucson region and was recognized by Northern Pima County Chamber of Commerce “Ambassador of The Year” for 2009 – 2010.
JOAN SWEENEY
APPOINTMENTS El Rio Health Center Foundation Board of Directors has appointed Joan Sweeney as a member. Sweeney is a retired executive whose 29-year career was spent primarily in the finance and private equity. She is a financial expert with extensive experience in capital raising, SEC reporting, mergers and acquisitions, structuring corporate finance transaction and corporate governance. She currently serves on the Board of Trustees for the University of Arizona Foundation, the board of the Norton School
ALEX LEVIN
at the University of Arizona, the Board of Directors of Skyline Country Club and is a member of the Angel Charity for Children. El Rio Health Center Foundation has appointed Alex Levin to its board of directors. Levin is a graduate of Northern Arizona University. He began his career as a financial professional with Northwestern Mutual Financial Network. In 2010, Mr. Levin moved his practice to Tucson, joining AXA Equitable/Levin Financial and Insurance Services.
CALENDAR SPECIAL EVENTS
23rd Annual Holiday Electric Parade Every Friday and Saturday Dec. 7 through Dec. 22 7:15 through 9:15 p.m. Tanque Verde Swap Meet 4100 S. Palo Verde Road Contact: Marie DeGain supersunday@ tanqueverdeswapmeet.com (520) 822-6666 www.tanqueverdeswapmeet.com Building a Diverse and Vibrant Community Award Dinner Saturday (Feb. 9) 6:15 to 9 p.m. Westin La Paloma Resort & Spa 2800 E. Sunrise Drive Contact: Naomi Weiner director@ aifltucson.org 520.322.9544 www.aifltucson.org Proceeds from this dinner event will benefit the Arizona Israel Friendship League REGULAR MEETINGS
Tucson Presidio Rotary Club REIN First Friday of each month 7to 8 a.m. Breakfast & Wealth Discussions Village Inn 6251 N. Oracle Road Information: Jay McCall (520) 909-9375 Tucson Presidio Rotary Club Monday Mixer First Monday of each month
5 to 7 p.m. Conversation & Connections Redline Sports Bar 445 E. Wetmore Road Information: Jay McCall (520) 909-9375 Tucson Presidio Rotary Club Real Estate Wealth Plan Third Thursday of each month 6 to 7 p.m. Investing Workshop Keller Williams Realty 1745 E. River Road Information: Jay McCall (520) 909-9375 Tucson Presidio Rotary Club No Place Like Home Second Thursday of each month 6 to 7 p.m. Home Ownership Workshop Keller Williams Realty 1745 E. River Road Information: Jay McCall (520) 909-9375
www.tucson-networking.com Varsity Clubs of America Midtown Mixer First Tuesday 5 to 7:30 p.m. 3855 E. Speedway RSVP: midtownmixer@excite.com Information: (520) 918-3131 Cost: free, cash bar, menu available Alliance of Construction Trades Third Wednesday 5 to 7 p.m. Hotel Tucson City Center 475 N. Granada Ave. Information: www.actaz.net RSVP: By noon on Monday prior to meeting, (520) 624-3002 Cost: $20
Tucson Utility Contractors Association Second Wednesday 7 to 8 a.m. Locations vary RSVP: (520) 623-0444
American Society of Training and Development Third Friday (excluding August) 7:30 to 10:30 a.m. Breakfast and professional development meeting Viscount Suite Hotel 4855 E. Broadway Information: www.ASTD-Tucson.org
Tuesday Morning Business Club Leads and networking Every Tuesday 7 to 8 a.m. The Hungry Fox 4637 E. Broadway RSVP: Mike Ebert (520) 320-9311
Annuity Investment Seminars Common mistakes of annuity owners Every Tuesday 3:30 p.m. Bookmans 6230 E. Speedway Information: (520) 990-0009
Arizona Business Leads of Tucson North Every Wednesday except the first Wednesday of the month 7:30 to 9:00 a.m. Mimi’s Café 4420 N. Oracle Road Info and RSVP: jill@ronstadtinsurance.com Arizona Real Estate Investors Association Second Tuesday, 5:30 to 8:30 p.m. Windmill Suites 4250 N. Campbell Road Information: (480) 990-7092 or www.azreia.org Cost: Free, members, $15 nonmembers pre-registered ($20 door) Arizona Small Business Association SO/HO (Small Office/Home Office Community) First and Third Wednesdays 8:15 to 9:30 a.m. ASBA conference center, 4811 E. Grant Road, Suite 262 Information: www.asba.com Cost: Free to ASBA members Avra Valley Community Council Monthly meetings Fourth Tuesday of every month, 6 p.m. Halberg Center 15790 W. Silverbell Road Contact: Carlie Page at (520) 682-5139 or Luis Castaneda at (520) 682-6619
InsideTucsonBusiness.com
DECEMBER 7, 2012
21
BRIEFS Waldrum comes from the University of Alabama academic medical system where he serves as CEO of the University of Alabama Hospital at Birmingham (UAB) and as vice president of the UAB Health System. He will start at University of Arizona Health Network on Jan. 27. Waldrum will lead the UA Health Network’s hospitals, clinics, health plans and physician practice plan. Prior to his current role, he served as chief operating officer and chief information officer of UAB. He has been a member of the medical staff of the UAB School of Medicine since 1995 in the Division of Pulmonary and Critical Care Medicine.
GET ON THE LIST
Next up: Golf courses, Oldest businesses, Health and Fitness clubs and Book stores The deadline is now as Inside Tucson Business wraps up data gathering for the 2013 edition of the Book of Lists. Remaining categories are: • Dec. 21: Oldest business • Dec. 28: Health and fitness clubs, Book stores If your business is in one of these categories, update your profile now. Lists that already have been published in an earlier edition this year can also be updated this month with any changes that have been made since the original was published. To make a change, go to www.InsideTucsonBusiness.com and click the Book of Lists tab at the top of the page. New and unlisted businesses can create a profile by following the directions. The Book of Lists is a year-round reference for thousands of businesses and individuals. The 2013 edition will be published in January. To advertise your business, call (520) 294-1200.
HOLIDAYS
Boys Chorus Holiday concert set for Dec. 15 The Tucson Arizona Boys Chorus will present its annual Holiday Concert at 3 p.m. and 7:30 p.m. Dec. 15 in Crowder Hall, 1017 E. Olive Road in the University of Arizona School of Music building. Under the direction of Julian Ackerley and accompanied by a small orchestral ensemble, the choristers will perform music of the season including Christmas carols, sacred songs and Hanukkah selections. The Tucson Arizona Boys Chorus Holiday Concert is a tradition that began in 1939 with a Christmas Eve concert performed by eight boys under the direction of founder Eduardo Caso. This year’s program features more than 100 boys ages 8 through 21 who are members of the Touring Chorus, the TowneSingers, the Training Chorus and the Young Men’s Ensemble. The Tucson Arizona Boys Chorus, known internationally for its traditional boychoir repertoire and western flair, has performed throughout the United States and the world. Tickets for the holiday concerts are $20 for premium seating, $15 for general seating, and $8 for children under 12. Buy them online at www.boyschorus.org, by phone at (520) 296-6277 or at the Boys Chorus office, 5770 E. Pima St.
ENTERTAINMENT/SPORTS
UA Wildcats picked for New Mexico Bowl With its regular season ending loss to instate rival Arizona State University, the Uni-
GOVERNMENT Tom Dunn, left and Jon Achilles of the Arizona Builders Alliance volunteered as landscapers to renovate a veterans shelter.
Veterans shelter gets $100K makeover
State Supreme Court denies Marana’s sewer review
Some 250 volunteers affiliated with the Arizona Builders Alliance of Southern Arizona (ABA), along with students from the construction trades program at Catalina Magnet High School, turned out in force Dec. 1 to put the finishing touches on renovating a homeless veterans’ transition center. Tom Dunn, ABA executive director, said the “mass make-over” concluded months of planning and prep work for the 18th annual ABA Volunteer Day. Esperanza en Escalante, 3700 S. Calle Polar, received about $100,000 worth of donated renovations. “It was a lot of hard work but rewarding. These veterans are our heroes. It felt good to
get my hands dirty,” Dunn said. Renovations included air conditioning, bedrooms, bathrooms, kitchens and construction of a dog park. The project was chaired by Jon Achilles of Achilles Air Conditioning Systems. Mike Johnson of Chestnut Construction served as the lead general contractor. Randi NelsonShipley of RNS Architects provided architectural services and Susan Mulholland of Mulholland Art & Designs Commercial Interiors served as design coordinator. ABA is a statewide commercial construction trade association. The Southern Arizona chapter has about 150 member companies.
versity of Wildcats landed as the Pac-12 conference’s representative to the New Mexico Bowl to be played Dec. 15 in Albuquerque against the University of Nevada. The game, which kicks off the college post-season bowl season, will be shown live on ESPN starting at 11 a.m. In Arizona bowl games, the Tostitos Fiesta Bowl Jan. 3 at Univesity of Phoenix in Glendale will feature the University of Oregon Ducks and the Kansas State Wildcats, two teams that were undefeated during the season and ended up ranked No. 4 and No. 5 in the final Bowl Champsionship Series rankings. The Buffalo Wild Wings Bowl, to be played Dec. 29 at Sun Devil Stadium in Tempe, will have Texas Christian University against Michigan State University. The bowl was formerly known as the Insight Bowl and from 1989 to 1999 was played in Tucson, originally as the Copper Bowl.
ning Jan. 29 and running through Feb. 8. Tickets for those games also are on sale. To buy tickets go to www.fctucson.ticketsocket.com or call (520) 334-1115.
The Arizona Supreme Court this week declined requests from the Town of Marana to revisit a lower court ruling that said the town could not operate a wastewater treatment facility. The town had asked the court to review the ruling, which had determined that a 1988 ballot question approved by town voters wasn’t specific enough about a treatment facility which the town took control of from Pima County earlier this year. Before this latest ruling, issued Tuesday, Marana officials last month decided to put the question to voters again, specifying the former county facility as the wastewater treatment center it intends to operate. The vote is being planned for March. If voters reject the question, the town would be forced out of the sewer business and ultimately have to return the facility to Pima County.
TECH SERVICES
EVENTS
Living Social to add jobs in Tucson, despite other cuts
National economist to key Realtors’ 2013 forecast
Tickets for Canada-Denmark soccer match now on sale Tickets for the Canada-Denmark international friendly soccer match are on sale. The Desert Friendlies, presented by FC Tucson and the FC Tucson Desert Diamond Cup, will be played at Kino Stadium, 2500 E. Ajo Way, Jan. 26. In addition to the international match, FC Tucson has planned several friendly games between Major League Soccer teams, begin-
LivingSocial Inc. will move an undetermined number of jobs to its five-monthold customer service center at 250 S. Williams Circle as part of a reorganization that will cut 400 employees company-wide. Most of the cuts will be in customer service, according to spokesman Andrew Weinstein, who told the Washington Business Journal that despite the overall cuts the company will hire about 100 in customer service, engineering and other areas. He confirmed at least some of those hires will be at the Tucson facility.
HEALTH CARE
New CEO hired for UA Medical Center The University of Arizona Health Network has hired Dr. Michael R. Waldrum as president and CEO. An experienced hospital administrator,
Lawrence Yun, chief economist and senior vice president of research for the National Association of Realtors (NAR), will be the keynote speaker at the Tucson Association of Realtors (TAR) 2013 forecast in January. Yun directs housing research for NAR and oversees the statistical analysis of existing home sales. In 2008, USA Today named him one of the nation’s top 10 economic forecasters. He appears regularly on national financial news outlets such as Bloomberg TV and CNBC. Yun also keynoted the local Realtors’ forecast in January 2010. The 2013 forecast will be from 9 to 11:30 a.m. Jan. 11 in the conference room of the Tucson Association of Realtors, 2445 N. Tucson Blvd. Registration begins at 8:30 a.m. Cost is $20 for association members, $30 for non-members. To make reservations, contact Laura Kruszewski at laura@ tucsonrealtors.org or (520) 382-8775.
22 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
FINANCE YOUR MONEY
Tax strategies to consider before the end of the year Confusion and questions reign with regard to taxes. With only three short weeks to year’s end, Congress has still not settled 2013 tax rates on income, investments, large gifts and estates. Politicians from both parties are calling for various forms of cutbacks, so deductions and other breaks are in doubt. On Nov. 13, the Internal Revenue Service warned lawmakers that if they don’t act soon, the alternative minimum tax (which reduces the value to some tax breaks) will apply to 33 million households for 2012 rather than 4 million, according to the Wall Street Journal. At this point, it’s a matter of focusing what is known and maximizing tax breaks while they still exist.
New 3.8% tax A new 3.8 percent flat levy on net investment income for joint filers with adjusted gross income of $250,000 or more ($200,000 for singles). Congress has passed this levy plus a 0.9 percent increase in Medicare tax for affluent earners to help fund the massive 2010 health care changes.
Roth it To avoid the new 3.8 percent tax levy and possible higher tax rates, consider converting a traditional IRA to a Roth IRA. This is the ultimate tax move because you have until Oct. 15, 2013, to reverse the conversion if you change your mind. If you don’t have a Roth IRA, you can start one. If you’re under 50 years of age, you can contribute up to $5,000 to a Roth this year. If you’re over 50, you can contribute up to $6,000. Roth IRA contributions are subject to taxes but future earnings are tax-free.
Mortgage payments While taxpayers usually can’t accelerate more than one month of mortgage interest, making an extra payment may help a bit. You might also consider paying down principal which reduces overall interest if you have the cash to do it.
Charitable gifts To get a full deduction while skipping capital-gains tax on an asset’s growth, donate appreciated assets. Cash donations to charities often are deductible up to 50 percent of adjusted gross income, while the limit for gifts of other assets is often 30 percent. If you are donating a car to charity, consider carefully who you donate it to. In most cases, the maximum you can deduct is the amount the charity gets for your car. If it goes to auction, your deduction could
be very small, maybe just $100. However, if for example, you donate your car to a charity that fixes it up as part of a mission to give it to a low-income family or to deliver meals to seniors, SUSAN MOORE then you can deduct the fair market value.
Maximize 401(k) The deadline for 401(k) annual contributions is Dec. 31. The employee limit for 2012 is $17,000, or $22,500 for workers age 50 and older. Take advantage of this opportunity to increase your retirement savings.
Make gifts Gift up to $13,000 to relatives and friends. There is no limit to the number of people you can gift and it is tax-free. This amount will rise to $14,000 in 2013.
Estate planning The lifetime estate tax exemption is scheduled to drop from $5.12 million to $1 million on Jan. 1 if Congress doesn’t act. Families with large estates should meet with an attorney this month to review how this could affect heir estate plans.
401(k) rollovers If you are 59½ and still working, you may be eligible to rollover or transfer your 401(k) to a fixed annuity. The advantage to doing so would be to remove your retirement funds from the risk of market volatility and create a safe environment with your funds. Many insurance companies offer immediate bonuses for deposits and riders that guarantee lifetime income streams. Consult with a qualified insurance professional for retirement strategies. Unfortunately, year-end tax planning is made even more difficult this year because so much is up in the air. We don’t know what tax rates will be next year or what tax breaks will disappear. But you can still take advantage of what you know is available now.
Contact Susan L. Moore Vault, president of Moore Financial Strategies, at susan@ moorefs.com or (520) 296-4464. Moore Vault hosts “Safe Money Strategies” from 7-8 a.m. Saturdays on KNST 97.1-FM/790-AM.
TUCSON STOCK EXCHANGE Stock market quotations of some publicly traded companies doing business in Southern Arizona
Company Name
Symbol
Dec. 5 Nov. 28 Change
52-Week 52-Week Low High
Tucson companies Applied Energetics Inc CDEX Inc Providence Service Corp UniSource Energy Corp (Tucson Electric Power)
AERG.OB CEXIQ.OB PRSC UNS
0.02 0.07 13.85 42.71
0.02 0.11 13.20 41.59
0.00 -0.04 0.65 1.12
0.02 0.01 9.56 35.20
0.12 1.00 15.94 43.12
8.57 0.50 2.22 10.46 60.10 8.60 87.62 12.08 55.08 3.28 18.75 36.46 36.88 30.04 38.60 15.92 105.95 38.88 46.18 9.71 83.04 63.50 18.59 32.16 30.30 64.02 61.57 188.65 31.46 59.97 5.60 41.20 35.50 14.04 44.15 26.71 1.20 36.42 35.20 41.06 57.34 38.87 35.27 35.20 47.44 66.76 17.53 16.20 57.25 48.83 17.46 45.80 41.21 11.57 9.79 42.44 38.56 62.04 17.33 29.86 46.05 19.89 122.86 20.42 12.11 31.76 71.65 35.57 32.98 10.12 19.57
8.40 0.46 2.60 9.76 59.77 8.26 88.27 13.35 54.98 3.36 18.25 35.07 36.66 28.93 38.21 15.08 102.58 38.55 45.88 10.00 88.98 63.29 19.42 38.56 29.42 64.83 61.24 191.98 31.60 58.58 5.70 40.83 34.65 14.70 51.15 25.06 1.20 38.38 35.77 40.85 55.83 40.36 35.21 36.10 47.95 66.06 18.32 17.00 56.37 48.51 16.96 44.61 44.48 11.42 9.43 41.24 37.17 62.81 16.92 29.78 46.99 20.18 122.79 19.34 12.97 32.39 70.56 33.32 32.81 10.11 20.04
0.17 0.04 -0.38 0.70 0.33 0.34 -0.65 -1.27 0.10 -0.08 0.50 1.39 0.22 1.11 0.39 0.84 3.37 0.33 0.30 -0.29 -5.94 0.21 -0.83 -6.40 0.88 -0.81 0.33 -3.33 -0.14 1.39 -0.10 0.37 0.85 -0.66 -7.00 1.65 0.00 -1.96 -0.57 0.21 1.51 -1.49 0.06 -0.90 -0.51 0.70 -0.79 -0.80 0.88 0.32 0.50 1.19 -3.27 0.15 0.36 1.20 1.39 -0.77 0.41 0.08 -0.94 -0.29 0.07 1.08 -0.86 -0.63 1.09 2.25 0.17 0.01 -0.47
7.97 0.20 1.48 4.92 50.95 5.30 73.73 11.41 52.10 2.97 14.18 24.40 22.37 15.97 22.19 11.94 78.81 34.81 36.44 7.83 42.54 50.27 11.65 31.08 21.38 38.84 51.43 177.06 27.10 50.89 3.94 30.42 26.10 6.17 42.72 20.98 0.65 18.21 24.04 36.42 48.01 30.42 27.93 20.21 38.15 55.00 15.69 5.08 44.56 38.63 14.73 33.03 28.89 6.25 7.76 38.20 25.08 47.25 14.04 26.06 33.41 17.25 97.82 18.46 4.97 23.72 57.18 28.53 25.18 5.59 14.52
10.92 1.20 3.71 10.56 60.99 9.75 90.93 28.51 60.00 4.93 21.16 38.72 37.96 32.70 40.34 17.42 105.97 43.43 49.23 12.25 89.98 67.20 22.79 48.96 31.17 65.92 63.89 211.79 37.70 62.33 5.85 46.49 37.54 17.30 55.25 26.89 1.81 39.33 36.47 43.36 62.83 42.17 41.84 42.59 49.68 71.25 43.18 18.30 58.68 50.82 23.16 45.97 85.90 14.32 10.05 46.08 39.17 65.80 18.23 34.24 47.64 25.84 129.27 58.29 14.51 35.46 77.60 37.35 36.60 10.99 22.81
Southern Arizona presence Alcoa Inc (Huck Fasteners) AA AMR Corp (American Airlines) AAMRQ Augusta Resource Corp (Rosemont Mine) AZC Bank Of America Corp BAC Bank of Montreal (M&I Bank) BMO BBVA Compass BBVA Berkshire Hathaway (Geico, Long Cos) BRK-B* Best Buy Co Inc BBY BOK Financial Corp (Bank of Arizona) BOKF Bombardier Inc* (Bombardier Aerospace) BBDB CB Richard Ellis Group CBG Citigroup Inc C Comcast Corp CMCSA Community Health Sys (Northwest Med Cntrs) CYH Computer Sciences Corp CSC Convergys Corp CVG Costco Wholesale Corp COST CenturyLink (Qwest Communications) CTL Cvs/Caremark (CVS pharmacy) CVS Delta Air Lines DAL Dillard Department Stores DDS Dover Corp (Sargent Controls & Aerospace) DOV DR Horton Inc DHI Freeport-McMoRan (Phelps Dodge) FCX Granite Construction Inc GVA Home Depot Inc HD Honeywell Intl Inc HON IBM IBM Iron Mountain IRM Intuit Inc INTU Journal Communications (KGUN 9, KMXZ) JRN JP Morgan Chase & Co JPM Kaman Corp (Electro-Optics Develpmnt Cntr) KAMN KB Home KBH Kohls Corp KSS Kroger Co (Fry's Food Stores) KR Lee Enterprises (Arizona Daily Star) LEE Lennar Corporation LEN Lowe's Cos (Lowe's Home Improvement) LOW Loews Corp (Ventana Canyon Resort) L Macerich Co (Westcor, La Encantada) MAC Macy's Inc M Marriott Intl Inc MAR Meritage Homes Corp MTH Northern Trust Corp NTRS Northrop Grumman Corp NOC Penney, J.C. JCP Pulte Homes Inc (Pulte, Del Webb) PHM Raytheon Co (Raytheon Missile Systems) RTN Roche Holdings AG (Ventana Medical Systems) RHHBY Safeway Inc SWY Sanofi-Aventis SA SNY Sears Holdings (Sears, Kmart, Customer Care) SHLD SkyWest Inc SKYW Southwest Airlines Co LUV Southwest Gas Corp SWX Stantec Inc STN Target Corp TGT TeleTech Holdings Inc TTEC Texas Instruments Inc TXN Time Warner Inc (AOL) TWX Ual Corp (United Airlines) UAL Union Pacific Corp UNP Apollo Group Inc (University of Phoenix) APOL US Airways Group Inc LCC US Bancorp (US Bank) USB Wal-Mart Stores Inc (Wal-Mart, Sam's Club) WMT Walgreen Co WAG Wells Fargo & Co WFC Western Alliance Bancorp (Alliance Bank) WAL Zions Bancorp (National Bank of Arizona) ZION Data Source: Dow Jones Market Watch *Quotes in U.S. dollars, except Bombardier is Canadian dollars.
InsideTucsonBusiness.com
DECEMBER 7, 2012
23
INSIDE REAL ESTATE & CONSTRUCTION
Too close to call: will foreclosure notices fall? By Roger Yohem Inside Tucson Business It’s going to be close. Thanks to a significant drop in trustee’s notices in November, it’s now apparent, probable, even likely that 2012 will end with fewer foreclosure filings than last year. Year-to-date, 8,755 notices of trustee’s sales have been issued compared with 9,433 for all of 2011. With one month remaining in 2012, notices are now within 678 of last year’s total. The data shows notices have been trending down and averaging 599 the last three months (see table). So, fingers crossed, 2012 could eeeek out a third consecutive year of fewer notices. Trustee’s notices are the first step in the home foreclosure process. The data is from the Pima County Recorder’s Office. In November, 534 notices were filed compared to 754 a year ago and 638 in October. Notices have been trending down since peaking at 12,184 in 2009. The comparable monthly averages now stand at 786 notices in 2011 and 796 in 2012. Sales of foreclosed homes continue to be erratic and are far behind last year’s pace. The 491 distressed sales in November were 136 fewer than in October. Year-to-date, the 5,462 sales are 1,494 less than last year’s volume of 6,956 closings. Last year, an average of 580 distressed foreclosures sold monthly. The 2012 average is 497 per month, a 14 percent decline.
Feb. 12 CCIM forecast The Southern Arizona CCIM Chapter annual commercial real estate forecast will be Feb. 12 at the Marriott Tucson University Park Hotel, 880 E. Second St.
THE PULSE:
TUCSON REAL ESTATE
11/19/2012 11/12/2012
Median Price Active Listings New Listings Pending Sales Homes Closed
$134,000 4,799 254 233 149
Source: Long Realty Research Center
$161,500 4,859 355 354 148
Notices of Trustees Sales Pima County Recorder Foreclosures 2007 346 276 305 300 396 377 419 503 394 483 540 475 4,814 401
Jan. Feb. March April May June July Aug. Sept. Oct. Nov. Dec. Total Mo. avg.
30 YEAR 15 YEAR 3/1 ARM
Current
2009 882 1,016 1,154 1,093 991 1,002 1,063 1,130 1,008 948 859 1,038 12,184 1,015
2010 863 982 1,089 985 890 862 1,111 1,067 1,090 1,019 829 876 11,663 972
2011 975 762 948 721 748 693 666 917 797 816 754 636 9,433 786
2012 705 918 904 910 984 946 797 794 625 638 534 8,755 796
Pima County Recorder’s Office data
Leading specialists in each commercial real estate sector will make their 2013 predictions and offer opinions in market trends and the region’s overall real estate industry. The forecasts will cover retail, office, industrial, multi-family, land, finance and appraisals. Also, two industry “legends” will be honored. The honorees have not been announced and registration details are still being planned. Meanwhile, questions about the forecast can be directed to Terry Lavery, Tucson Realty & Trust, at (520) 577-7000. CCIM (Certified Commercial Investment Member) is a professional designation affiliated with the National Association of Realtors focusing on education, technology and networking.
Benenson Center adds dentist Pacific Dental Services, which does business as Broadway Smiles, will become the fifth tenant at the redeveloped Benenson Retail Center at the northeast corner of Braodway and Craycroft Road. The 2,800 square-foot dental office plans to open in early 2013. The 7.4-acre retail site at 5545 E. Broad-
WEEKLY MORTGAGE RATES Program
2008 699 598 661 700 720 742 721 814 782 921 675 923 8,956 746
Last Week
Erchull to lead Realtors 12/4/2012
One 12 Month 12 Month Year Ago High Low
3.38% 3.625%APR 3.50% 3.75%APR 4.95% 2.88% 3.125%APR 3.00% 3.25% APR 4.22% 2.75% 3.00%APR 2.75% 3.00% APR
4.95% 4.22%
The above rates have a 1% origination fee and 0 discount . FNMA/FHLMC maximum conforming loan amount is $417,000 Conventional Jumbo loans are loans above $417,000 Information provided by Randy Hotchkiss, National Certified Mortgage Consultant (CMC) Hotchkiss Financial, Inc. P.O. Box 43712 Tucson, Arizona 85733 • 520-324-0000 MB #0905432. Rates are subject to change without notice based upon market conditions.
way, owned by Benenson Capital Partners, New York, has been renovated, including a free-standing retail pad that’s nearing completion where Broadway Smiles will join the Vitamin Shoppe and Mattress Firm. In the rehabilitated building, SteinMart and Hobby Lobby share space that housed a Mervyn’s store until three years ago. SteinMart opened just before Thanksgiving. The other tenants plan to open in early 2013. The only space remaining is 5,000 square feet. Richard Kessler, chief operating officer of Benenson Capital, said the company is committed to a “long-term investment at the retail center,” working with the City of Tucson and hiring local contractors. W.E. O’Neil Construction Company, 710 S. Campbell Ave., was the general contractor. Of the 200 trades workers, more than 70 percent were local, according to Tommy Roof, vice president of O’Neil. To date, the retail tenants have hired about 100 people, Kessler added. Tim Gunnink, GDC/RE Phoenix, represented Broadway Smiles in its lease. Benenson Capital was represented by Nancy McClure, CBRE Tucson.
3.38% 2.88%
The Tucson Association of Realtors has named Cathy Erchull, Tierra Antigua Realty, as its 2013 president. Erchull has been a Realtor for 14 years and will begin her one-year term in January, replacing 2012 president Tim Bott, president of Bott-N-Sold Realty. Erchull, based at Tierra Antigua’s office at 7423 E. Tanque Verde Road, holds designations from the Graduate Real Estate Institute (GRI) and Accredited Buyers Representative (ABR). Joining her and Bott on the board of di-
rectors are president-elect Steve Redmond, Long Realty Company; vice president Nicole Brule-Fisher, Keller Williams Southern Arizona; and treasurer Douglas Wright, Commercial Investors Realty. The 2013 directors are: Laura Baldwin, Tierra Antigua; Lisa Burns, Fidelity National Home Warranty; Miriam Bell and Lynn Hellwig, HomeSmart; Illa Krasnick, Krasnick Realty & Property Management; Andrew Gregory, SaddleBrooke Development; LuAnn Kidd and Pam Ruggeroli, Long Realty; Greg McCown, Century 21 1st American; Pahl Newlon, Coldwell Banker Residential Brokerage; and Meg Sax and Jerimiah Taylor, Keller Williams Southern Arizona.
Sales and leases • Gould Family Properties VII purchased a 96-unit apartment complex at 513 W. Panorama Road for $3.18 million from Mountain Village Apartments LLC. Built in 1977, the complex includes a pool and spa. The transaction was handled by Bob Kaplan and Allan Mendelsberg, Picor Commercial Real Estate Services. • D.R. Horton Homes purchased 55 platted lots at Shannon Estates on the northeast corner of North Shannon Road and West Club Drive for $2.2 million. The 14-acre acquisition is within the community that includes the Omni Tucson National Resort and Spa. The seller was HSL Rio Cancion Apartments LLC, an affiliate company of developer Humberto Lopez. The transaction was handled by Will White, Land Advisors Organization. • Dichristofano Investment Group purchased 4.41 acres of land at 4901 N. Oracle Road for $750,000 from Concordia Holdings LLC, represented by Greg Furrier and Rob Tomlinson of Picor. • Cornerstone Homes at Old Spanish Trail LLC purchased 50 acres at the southeast corner of Camino Loma Alta and Old Spanish Trail for $700,000 from OST Estates First Mortgage LLC. The property known as the Estates at Old Spanish Trail includes 42 lots and common areas. The transaction was handled by Thrac Paulette, Vast Real Estate Solutions. • CODAC Behavioral Health Services leased 16,406 square feet at 630 N. Alvernon Way, Suites 161, 171 and 181, from Tucson I MOB Owner LLC, represented by Tom Knox and Rick Kleiner, Picor Commercial Real Estate Services. David Volk, CBRE, represented the tenant. • People’s Mortgage leased 5,314 square feet at 1610 E. River Road, Suites 117-118, from Karin and James Mather, represented by Rick Kleiner, Picor Commercial Real Estate Services. The tenant was represented by Andrew Sternberg, Oxford Real Estate Advisors.
Email news items for this column to ryohem@azbiz.com. Inside Real Estate & Construction appears weekly.
24 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
EDITORIAL BIZ BUZZ
What holiday season? It’s 80 degrees outside Is it just me or are other Tucsonans also having a tough time getting into the holiday mood this year? Granted, daytime temperatures routinely reaching 80 degrees or more aren’t supposed to be a part of getting people into the holiday spirit, but I’m not complaining about that. You watch though, this weekend will be cooler. I’ve delayed putting up the outdoor decorations so most assuredly, DAVID HATFIELD this weekend won’t be as nice. It might even rain. Besides cooler temperatures, do you know what else is missing? The barrage of pronouncements, and resulting media coverage, of how the holiday shopping season is going. Being on the receiving end of so many of those announcements in past years, I got worn out from them. Suffice it to say it looks as if the shopping season started off strong, Black Friday traffic in stores was up and Cyber Monday hit a record. Once it’s also over, there will be announcements as to whether the season did anything for the struggling economic recovery. There was one announcement that caught my eye this week. It was a press release noting that even though gift cards are the No. 1 gift item requested and purchased, receivers always like something a little more personal. Considering the average American spends about a third of their day sleeping and cramming everything else — work, eating, cleaning, traveling, family and leisure activities — into the other two-thirds of the day. With that in mind, there are between 50 and 70 million adults who have sleep disorders, according to the U.S. Centers for Disease Control and Prevention. So why not give them noise-cancelling earbuds, filtered earplugs or a white noise machine? Sleep experts say the optimum temperature for sleep is 60 to 68 degrees. Temperature regulating sheets or pajamas would make a great gift for people who have trouble getting there. Interesting suggestions. But first, let me get into the holiday mood. I’ll have to sleep on that.
Change is on Initial reaction was positive to last week’s announcement that Inside Tucson Business will switch to home delivery and now we’ve set the date. The first issue that will be delivered to home driveways will be January 18. Subscribers soon will receive a notice from circulation manager Laura Horvath to change your delivery address. Please look at the address label on this week’s edition. If that’s your home or an address where you can receive newspapers — remember they’re in plastic bags without address labels — then you’ll receive your weekly copy of Inside Tucson Business there the morning of Jan. 18. But if it’s an office building that cannot accommodate delivery of newspapers, please send an email to circulation@ azbiz.com. Put “Change my delivery address” in the subject line. In the body of the email include your current address as shown on the label, along with the new delivery address. We’re doing this because the U.S. Postal Service won’t be able to assure timely delivery of Inside Tucson Business once the Cherrybell Stravenue sorting facility is closed in February.
Contact David Hatfield at dhatfield@azbiz.com or (520) 295-4237.
EDITORIAL
We want our check, too Every man, woman and child who has lived in Alaska for at least a year has $878 more than the rest of us to spend on things like holiday shopping. Yes, nearly 647,000 people got their checks in October as their portion of dividends from the Alaska Permanent Fund. Some old-timers in the 49th state might have grumbled a bit because this year’s amount was the lowest since 2005 and the ninth-lowest amount since they started receiving dividends in 1982. By comparison, last year’s check was $1,174 per person. But all we need do is remind them: it’s money those of us in other states didn’t get and they probably won’t grumble for long. This year’s drop by the way, had all to do with the same sorts of things that have hurt the rest of us: the stock market and specifically what happened to it in 2009. The dividend checks are computed on a five-year rolling average of the fund’s performance. That means 2007, which hit a high-water market of $3.4 billion, was included in last year’s computation but not this year. Additionally, 2009 was a bad year for stocks and the fund so it will be a year or two before Alaskans start seeing their checks go up again. At any rate, the point is the Alaska Permanent Fund gives residents a tangible benefit for living in a state rich in oil resources. In addition to the annual checks to residents, the fund’s investments generate income for the state’s general fund. It’s an incentive for all to cooperate. Like Alaska, Arizona has something the nation and the world needs: copper and other ore. Like oil, that copper isn’t going to go anywhere until somebody makes an effort to get it to market. That point that gets lost when it comes to the ongoing debate over plans to open the Rosemont Copper mine in the Santa Rita Mountains southeast of Tucson. Ever since Rosemont’s parent company, August Resource Corp., spent $20.8 million in 2005 to acquire the mine site, there has been a vocal effort to try to stop it. Never mind the fact that just months before that transac-
tion, developer Yoram Levy’s offer to sell it as open space for $11.5 million was rejected by Pima County. Now, opponents are grasping at every possible straw and tactic. They’ve succeeded so far in delaying it but not stopping it. They’ve raised good questions about water and the environment. Each time Rosemont Copper has responded noting that mining, like other industries, has become better adept at doing things more efficiently with less impact. This won’t be your father’s open pit copper mine. Rosemont Copper already has begun storing more water than it needs for mining activity and signed agreements with well owners near the site to assure them of water. Rosemont Copper also is working to pipe Central Arizona Project water to Green Valley and Sahuarita. And people who routinely say the mine would mar a pristine area, clearly have not actually been to the area. There are mine shafts and even a slag heap on the Rosemont site. It’s not pristine. Mining excavation has taken place in the area since the mid-1800s. A study done by Arizona State University indicates the mine will generate $726 million annually to the regional economy, not to mention the $82 million per year that would be generated in the four-year construction phase getting the mine ready to operate. Yes, the 2009 study was commissioned by Augusta Resource but that doesn’t alter its credibility. It was done by reputable economists at ASU. Meanwhile, the intransigent stance demanding that the mine must be stopped only hinders the potential for cooperation that would provide a responsibly developed mine that could be an economic boon to this region that is so desperately needed. That ASU study said the region would gain $15.7 billion in output over the life of the mine and $9.6 billion in gross regional product. Couldn’t some of that go to a Tucson Regional Permanent Fund? All of us could get a check every year, just for living here.
InsideTucsonBusiness.com
DECEMBER 7, 2012
25
OPINION BUSINESS INK
Doing more with less: Tucson has an ‘unemployment arroyo’ As the world worries about the EuroZone debt crisis and the America frets about its fiscal cliff, we Sonoran Desert dwellers face a serious economic crisis that is just as challenging. Southern Arizona residents have to deal with an “unemployment arroyo.” Since 2008, some 29,300 jobs have been washed away by the Great Recession. Thousands of jobs in industries such as manufacturing, construction and wholesale trade have drowned in this crevice. The river of job losses also eroded some core strengths in tourism and hospitality as the movie industry and Major League Baseball Spring Training were swept away by competitors. Most private sector businesses that survived stayed afloat by having less people do more work. In January 2010, the region’s jobless rate peaked at 10.2 percent. Since then, it has improved steadily to 7.1 percent as of last month’s report although 32,000 people who want to work are still looking for work. It wasn’t that long ago, May 2007 to be exact, the employment abyss was full, overflowing with jobs. Baja Arizona was thriving with an unemployment rate of just 2.9 percent. But that is so, so yesterday. Almost daily, economic data flows into our newsroom from government agencies, independent researchers and other
analysts. This includes the U.S. Bureau of Economic Analysis, the State of Arizona, and the University of Arizona. In addition, local economic development and ROGER YOHEM business officials, trade and special interest groups, and politicians throw out impressive numbers about their “economic impact.” For example, new home builders said they nailed $400 million in economic impact last year. Pima County’s hospitals and the Tucson Association of Realtors each claimed $2.2 billion. Local retail sales were about $7 billion. Among other sectors, bicycle advocates say they rolled up $90 million; the nonprofit arts palette was worth $88 million; and Tucson City Golf scored $26 million in economic “impact.” Certainly, there is bit of voodoo double counting going on. Consultants who do this analysis often use trickle-down multipliers to make their clients look more important (and to ensure they get re-hired). The factors that must be tabulated and
evaluated are complex with jargon like durable goods, seasonally adjusted, and non-farm jobs. So how does it all tie together? How is Southern Arizona’s economy really doing? “That’s quite a challenge even for professional economists,” professional economist extraordinaire Marshall Vest from the University of Arizona Eller College told me. To understand the region’s economic health “takes very specific, in-depth research to look at all the data inputs,” he added. That sounds complicated. Thankfully, Marshall directed me to focus on GDP; Gross Domestic Product. GDP measures the “total output” or size of an economy or specific industry sector. Basically, it is the total value of all finished goods and services in that category. In 2008, the Tucson region’s GDP peaked at $33.2 billion. The following year, fallout from the Great Recession ripped $1.3 billion out of the economy. For 2010, the most current data, the GDP was $32.3 billion. When the 2011 numbers are finalized soon, Vest said it is likely a record-high GDP will be set. However, that doesn’t mean Tucson’s tough economic times are over. More private sector jobs are still needed. Drilling down into the data provided some insights to our economy’s structure. In the construction industry, that peak
was in 2007 at $2 billion GDP. In 2010, construction GDP had decreased to $1.4 billion. Manufacturing also peaked in 2007 at $3.6 billion GDP but has since dipped to $2.9 billion. Vest pointed to manufacturing as a “definitely significant” sector. The industry accounts for about 9 percent of the region’s total GDP but only employs about 30,000 people. That is only 6 percent of the region’s workforce. “The significance is manufacturing employers have quite high productivity, they produce a lot of value,” he said. The addition of new manufacturing companies is critically important to the region’s economic stability because Raytheon Missile Systems employs about one-third of all manufacturing workers. On the upswing, health care has racked up 10 consecutive years of growth, doubling its GDP to $3.6 billion today. Local government jobs also have a higher GDP, growing from $4.2 billion in 2007 to $4.4 billion. What’s the bottom line? GDP matters more than any sector’s economic impact claims. Doing more work with less people won’t dig us out of the unemployment arroyo.
Contact Roger Yohem at ryohem@ azbiz.com or (520) 295-4254. His Business Ink appears biweekly and weighs in on local political, social and business issues.
SPEAKING OUT
Confessions of a social media misfit “Black Friday” (or was it “Gray Thursday?”) has come and gone. Black Friday, the day people supposedly wait for all year long to get a good deal, is an important day for our local retailers. This is the time of the year when they take in a significant amount of their revenue. It’s important to show locally, at this time of the year and all year long. Consumers who engage in the Black Friday tradition of bargain hunting have their systems as they hunt for that coveted electronic reader, toy or other personal item. Me? If I waited all night outside an electronics store I wouldn’t know what to look for when I got inside. Touch screens, BlackBerrys and iPhones are for other people. I couldn’t tell you the difference between an iPod or an iPad. I don’t crave a nano, the “thinnest iPod ever made - the width of a credit card,” according to the advertising. It even has a “built in pedometer to track workouts.” I do workouts, but I don’t want to track them. I might not like what I learn! When it comes to electronic gadgets, I
use the minimum required to be able to communicate with anyone, let alone write this column. Further, I don’t shop online, so forget Cyber Monday. Facebook and CAROL WEST LinkedIn aren’t for me. Others would be bored to tears with my daily life and what I like. I prefer friends offline. It is better that way. I don’t own a flat screen TV. Our old cathode ray Sharp works just fine for what I watch. I did break down and buy a DVD player. And to think I had just mastered how to operate a VCR. Now I have to start learning all over again. My lack of enthusiasm, or perhaps it’s a phobia, for electronic equipment follows me everywhere. Recently I was in Philadelphia taking care of my grandchildren. After they left for school, I decided to start my
day with a freshly brewed cup of coffee. That turned out to be more difficult than I thought. The fancy coffee “machine” ground the beans but then which of the myriad of buttons would actually brew the coffee? I wound up ordering coffee from a nearby coffee shop. Where was Mr. Coffee when I needed him? Our seven-year-old grandson later showed me how to work the coffee machine. My grandchildren eat organic foods. Instead of viewing store websites to find organic foods, I walked to a grocery store to buy organic lettuce. I couldn’t find any. I visited other shops in the neighborhood looking for the special greens to no avail. Finally I bought some regular romaine and put it in the organic wrapper that was still in the refrigerator at the house. No one knew the difference. Why do so many people go shopping the day after Thanksgiving? Some like the competition and the camaraderie. Others like to brag about the bargains they got. One publication points out that “shopping that seems like we’re part of a game gives
us an inner thrill.” In some cases Black Friday may even bring families together. Instead of texting one another, they are actually spending time together racing into a store as it opens at midnight or the wee hours of the morning. But does standing in a line for hours bring quality time to families? Holidays should be about interacting over a cup of coffee with good friends that we have not seen for a while. It is a time to think of others who could use our help. Some gift buying should occur, but when it becomes “part of a game,” I draw the line. All the electronic games, game pad remotes, electronic readers, and other items won’t give any of us the inner peace and happiness this special time of year should bring. Especially when the credit card bills will predicatably appear next month.
Contact Carol West at cwwtucson@ comcast.net. West served on the Tucson City Council from 1999-2007 and was a council aide from 1987-1995.
26 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
OPINION GUEST OPINION
New Mexican president’s ‘economy first’ strategy would also help U.S. Mexico confounds. If one watches the news, either in Mexico or in the United States, most of what comes out about the country is violence among the drug cartels. But if one looks at its economy, Mexico has become the largest trading partner of almost 30 U.S. states, including Arizona. President Enrique Peña Nieto, who took office Saturday, wants to change that mismatch by putting the economy first, which will require addressing the onslaught of the narco mafia in a very different way from his predecessor. This new approach has great potential, including improved public safety, and is one that Mexico’s northern neighbor should also embrace. Mexico’s economy grew more than 4 percent each of the past two years and is on course to do the same in this one. More jobs were created in 2011 than ever before. Twenty years of hard work and reforming Mexico’s politics and economy are beginning to pay off. Over the past two decades, Mexicans have seen their country’s economy stabilize, new homes being built, new roads everywhere, exports growing rapidly, consumption increasing, and a strong middle class emerging. The government’s accounts show a very small debtt and a tiny deficit. Elections ns are organized by an
independent body, and the Supreme Court is widely respected. When one looks back, it is astounding how much the country has advanced. As Peña Nieto, of the Partido LUIS RUBIO Revolucionario Institucional (PRI or, in English, Institutional Revolutionary Party), takes up his new mandate, people are a bit on edge. The party that ran the country for 70 years is back in power and Mexicans are not certain what that means. Will the old PRI and its corrupt practices return? Will it be a different kind of government? The one thing Mexicans know is that Peña Nieto, who ran a formidable campaign, will be a different kind of president compared to his immediate predecessor, Felipe Calderón, who focused on confronting the narco mafias, not realizing that security cannot be an end in itself. Calderon focused on confronting the mafias and attempted to eradicate drug flows. Peña Nieto aims to protect the population under Ni the assumption that demand for drugs from fro the U.S. is so strong that any attempt
trade zone still being negotiated among the the U.S., Mexico, Canada, Chile, Peru, Australia, New Zealand, and several Asian countries – could be a perfect vehicle to advance along these lines, especially since President Obama, too, wants to boost exports. Drug-related violence is also closely tied to the U.S. Most drugs that transit from or through Mexico are destined for the American market. The violence is concentrated in two regions: the U.S.-Mexico border and along major routes from South America to the U.S., essentially the two coasts. Fixing this requires a radical build-up of state police enforcement and the judiciary on the Mexican side and deeper coordination with the U.S. Peña Nieto understands he needs to improve reality in order to improve expectations of Mexicans as well as of Americans. He knows his party was given the exceptional opportunity of a comeback but will be twarted forever if he fails. That is an extraordinary incentive for any politician to get things done.
to eradicate will prove fruitless. The new president’s message has been consistent: Mexicans want an effective government, one that can address and resolve issues of economic reforms and deliver a more robust economy. He does not dismiss the issue of violence – in fact, his proposal is to adopt a policing and judicial strategy rather than a military one. But his focus is on steep economic growth, a strategy that necessarily must include peace for Mexico’s citizens. Both issues are closely related to the United States. On the economic front, the connection is through trade. For Americans, the North American Free Trade Agreement (NAFTA) is one more trade pact — even if a highly politicized one — but for Mexicans it is the foremost source of legal certainty for investors and companies in general. Since NAFTA came into effect in 1994, exports to the U.S. have become the main engine of growth for Mexico’s economy, inextricably linking both economies. Peña Nieto wants to go further: He wants to combine the strengths of the American economy with those of Mexico and Canada so as to make the regional economy much more competitive vis-à-vis the rest of the world. The Trans-Pacific Partnership – a free
Luis Rubio is chairman of the Center of Research for Development (CIDAC), a think tank in Mexico City. He writes a weekly column for Mexico’s Reforma newspaper.
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GRAPHIC DESIGN employment opportunity
DECEMBER 7, 2012
INSIDE TUCSON BUSINESS MORE POPULAR THAN TWITTER.* PLACE YOUR AD TODAY!
CALL 623-2350 *Among Tucsonans 18+, Media Audit Feb-Mar 2010
76.7%
A growing division of Wick Communications has immediate openings for FULL TIME and ENTRY LEVEL Graphic Designers. We continue to add top-notch designers to our team. Now, we are looking for more! The next great designer should have an outstanding portfolio demonstrating advertising design and talents in typography, hierarchy and WOW factor. Wick Communications is a family owned community Newspaper Company with 28 newspapers and 18 specialty publications in 12 states. We offer competitive pay with experience and a comprehensive benefits package including health insurance, dental, vacation and a 401K retirement plan.
of Inside Tucson Business readers NEVER use websites in their job search.*
WHAT WE ARE LOOKING FOR The qualified candidate will join our team in Tucson and will work in a local office, to design advertising for newspapers and web site advertisements. You will also be required to thrive while working on strict deadlines, be punctual and detailoriented all while working on multiple projects. Two years experience of newspaper or print advertising preferred, in addition, a four year degree in Visual Arts or Visual Communication and Emphasis in graphic design.
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If interested please email akurtz@wickdesign.net -A cover letter. -A resume summarizing your qualifications and experience. -A link to your online portfolio /P QIPOF DBMMT QMFBTF t %SVH GSFF XPSLQMBDF &0&
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27
28 DECEMBER 7, 2012
INSIDE TUCSON BUSINESS
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