Inside Tucson Business 1/4/2013 by Territorial Newspapers

ALL-AUTOMATED FITNESS TRAINING Koko FitClub provides customized training without the trainer PAGE 9

Your Weekly Business Journal for the Tucson Metro Area WWW.INSIDETUCSONBUSINESS.COM • JANUARY 4, 2013 • VOL. 22, NO. 31 • $1

Out KOLD Cox, Raycom dispute leaves local viewers on the ropes Page 12

Big name to give big picture National Economist Yun to keynote realtors’ forecast Page 19

5 years after being made mandatory, E-Verify still spotty By Joe Henke Cronkite News Service Five years after it took effect and more than year after it was upheld by the U.S. Supreme Court, an Arizona law requiring businesses to check the citizenship of every new hire is often disregarded and rarely enforced. The Legal Arizona Workers Act mandates every business in the state verify the legal status of new employees against the federal E-Verify database and it lets the state strip licenses of businesses that knowingly hire undocumented workers. But the Department of Homeland Security reports Arizona businesses used the database just 982,593 times in 2011, even though the Census Bureau said there were 1.5 million new hires in the state that year, which would make for a 66 percent compliance rate. Just 43 percent of Arizona businesses had enrolled in the system as of this month, using data from Homeland Security enrollment figures and Census Bureau statistics on the number of Arizona businesses. That rate falls to 19 percent for businesses with four or fewer employees, or less than one business in five. For businesses that chose to ignore the law there is little repercussion: The Arizona attorney general’s office reported only two E-Verify cases since the law took effect in 2008. Those less-than-impressive numbers are largely due to the fact that the law was designed to encourage business participation. If an Arizona business is found to be employing undocumented workers, the state will not check to see if the employer used E-Verify — but the employer can use E-Verify as a defense. That creates “a little bit of a conundrum to how the state might enforce” the law, said Julie Pace, an attorney who represented business groups in a challenge of the act that reached the U.S. Supreme Court in 2010. “Arizona hasn’t chosen to go down that path and hasn’t spent any resources verifying whether people are actually using E-Verify or not,” Pace said. County attorneys and sheriffs’ offices investigate businesses only on a formal complaint that a business is employing undocumented workers. Complaints submitted in the proper format must be investigated; those that are submitted without the proper paperwork may be investigated at the prosecutor’s discretion, according to the attorney general’s office. Arizona had originally appropriated funds to educate businesses on E-Verify and to enforce the law, but that money has dried up.

2 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

Saturday, March 16, 2013 # %33,155 "5%33 %44 !(4135 "2% 9 # "5%33 %44 16.(7%3'

DINNER ) DANCING ) CASINO PRIZES ) SILENT AUCTION " " ! $

13 (7(05 ,0)13/%5,10 %0' 42104134+,2 12213560,5,(4 &%.. 13 7,4,5 888 5/&)160'%5,10 13* 31&-031'(1

GET YOUR TICKETS NOW!

,OOXVWUDWLRQ $SSUR[LPDWH

YOU COULD WIN A 2013 TOYOTA COROLLA (OR CHOOSE $10,000 CASH)!* 63&+%4( 3%)).( 5,&-(54 )13 (%&+ 10.,0( %5 888 5/&)160'%5,10 13* 31&-031'(1 RAFFLE SPONSOR:

* 3%8,0* 10 %3&+ Winner need not be present to win. Winner responsible for all taxes and fees.

InsideTucsonBusiness.com

JANUARY 4, 2013

NEWS

‘Fiscal cliff ’ deal: What it means for you By Mark Trumbull The Christian Science Monitor Your taxes are probably going up, but not as much as they would have without “fiscal cliff ” deal. That’s the short summary of what’s in store for U.S. households now that a fiscal bargain between the White House and Congress has been reached. The welcome news for personal pocketbooks is that most Americans will see no change in their income-tax rates. But the amount of taxes paid will still rise, for two major reasons: First, workers will owe 2 percent more of their paychecks to the government in 2013 because Congress is allowing a temporary payroll-tax cut to expire. Second, tax rates are rising for households that earn more than $450,000. The goal of the legislation was to reduce federal deficits while also avoiding the socalled “cliff ” of big tax hikes and federal spending cuts that had been scheduled for Jan. 1. If Congress took no action, the resulting shock to consumer pocketbooks could have thrown the U.S. into recession, economists warned. How will the fiscal bargain affect you? Here are some of the bigger possible ways, with income taxes listed last (but not least in importance): • Long-term unemployed. Emergency unemployment insurance benefits will be extended for a year, helping an estimated 2 million out-of-work Americans. • Milk drinkers. Dairy prices won’t spike. Without action to extend 2012 policies, milk prices appeared set to surge as federal law reverted to a 1949 pricing system. To families that already feel like milk is a personal budget-buster, this prospect

CON-

Phone: (520) 295-4201 Fax: (520) 295-4071 3280 E. Hemisphere Loop, #180 Tucson, AZ 85706-5027 insidetucsonbusiness.com

was so fearsome that it had its own name: the “dairy cliff.” • Home sellers. For legions of would-be sellers whose mortgage balances are larger than the home’s market value, the legislation extends important tax relief. Borrowers will still be able to arrange a short sale, when the lender agrees to accept less than the full balance due on the mortgage, without having to treat the forgiven debt as taxable income. That’s good news for the housing market, since short sales are a major alternative to foreclosure for would-be home sellers. • Working people. The expiration of a temporary payroll-tax cut means workers will again pay 6.2 percent of their paycheck toward Social Security, up from last year’s level of 4.2 percent. When Medicare taxes

are added in, and the share paid by both employers and employees is included, payroll taxes devour more than 15 cents of every dollar in wages. • Inheritors. The estate tax rate will rise to 40 percent, from 35 percent in 2012. The tax will affect estates valued above $5 million. • Income tax filers. Most Americans will see no change in their income-tax rates, and they’ll enjoy relief from annual worry about whether Congress will “patch” the Alternative Minimum Tax (AMT). The deal includes a permanent provision for adjusting AMT liability for inflation. That protects millions of Americans from being snared with higher taxes by a tax provision designed to ensure that the very rich don’t dodge too many taxes. The deal also includes a five-year extension of President Obama’s American Opportunity Tax Credit (for college costs) and of his expanded Child Tax Credit and Earned Income Tax Credit. Individuals making $250,000 or more, and couples making $300,000 or more, will have new limits on their personal exemptions and itemized deductions. Upper income income tax filers. Individuals making more than $400,000, and couples earning more than $450,000, will pay higher taxes in 2013 than they would have under 2012 policy. The top tax rate on ordinary income will jump to 39.6 percent, where it stood in 2000. Capital gains for this households will be taxed at a pre-Bush rate of 20 percent, up from 15 percent. When you add in an extra tax on high-earner investment income related to President Obama’s health-care reforms, the top federal tax on long-term capital gains will be 23.8 percent.

PUBLISHER THOMAS P. LEE tlee@azbiz.com

STAFF WRITER PATRICK MCNAMARA pmcnamara@azbiz.com

RESEARCHER JEANNE BENNETT list@azbiz.com

INSIDE SALES MANAGER MONICA AKYOL makyol@azbiz.com

EDITORIAL DESIGNER DUANE HOLLIS dhollis@azbiz.com

EDITOR DAVID HATFIELD dhatfield@azbiz.com

LEGAL REPORTER CELINDA ARGUE cargue@azbiz.com

ART DIRECTOR ANDREW ARTHUR aarthur@azbiz.com

CARTOONIST WES HARGIS

STAFF WRITER ROGER YOHEM ryohem@azbiz.com

WEB PRODUCER DAVID MENDEZ dmendez@azbiz.com

ADVERTISING DIRECTOR JILL A’HEARN jahearn@azbiz.com

CIRCULATION MANAGER LAURA HORVATH lhorvath@azbiz.com

Inside Tucson Business (ISSN: 1069-5184) is published weekly, 53 times a year, every Monday, for $1 per copy, $50 one year, $85 two years in Pima County; $6 per copy, $52.50 one year, $87.50 two years outside Pima County, by Territorial Newspapers, located at 3280 E. Hemisphere Loop, Suite 180, Tucson, Arizona 85706-5027. (Mailing address: P.O. Box 27087, Tucson, Arizona 85726-7087, telephone: (520) 294-1200.) ©2009 Territorial Newspapers Reproduction or use, without written permission of publisher or editor, for editorial or graphic content prohibited. POSTMASTER: Send address changes to: Inside Tucson Business, P.O. Box 27087, Tucson, AZ 85726-7087.

East side office paza noticed for foreclosure Tri-Pointe Plaza, a large medical and professional office complex at the intersection of Pima, Wilmot and Tanque Verde roads, has fallen into foreclosure and is scheduled to be sold at public auction in March. The complex includes 10 building addresses from 6363 to 6451 E. Tanque Verde Road. The California-based owners are delinquent on an original principal balance of $14.6 million, according to the trustee’s sale notice. The parcel is legally described as a trust property. The owners are Tri-Pointe Tucson LLC, an affiliate of West Valley Properties Inc., Santa Clara, Calif. The ownership group also includes nine other individual investor-trustees in San Francisco, San Jose, Los Altos, Woodside, La Quinta and Los Gatos, Calif. The plaza’s tenants include Wilmot Center Pharmacy, Scientific Learning Corporation, Bayada Home Health Care, New Pueblo Medicine, Southern Arizona Oral and Maxillofacial Surgery, Manpower, FedEx, Klimatic Architecture, Dental Prosthetics, Psychiatry & Psychotherapy Associates, Podolsky Architects, Sony Online Entertainment, New Horizons Computer Learning Center and Productive Data Systems. The beneficiary in the trustee’s sale is CSFB 2005-C3 Tanque Verde LLC, an affiliate of LNR Partners LLC, Miami Beach, Fla. LNR Partners is an investment arm of homebuilder Lennar. The Phoenix law firm of Bryan Cave LLP, 2 N. Central Ave., Suite 2200, is handling the public auction. The sale is scheduled for 10 a.m. March 26 at the law firm’s office.

Minimum wage employees now get $7.80 per hour As announced in September, Arizona’s minimum wage received a 15-cents per hour pay raise to $7.80 as of Tuesday (Jan. 1). The state’s minimum wage is tied to the Consumer Price Index, a stipulation of a law passed by voters in 2006. The cost of living in Arizona increased by 1.7 percent from August 2011 to August 2012. That would have resulted in a 13-cent increase, but the law requires minimum wage hikes to be rounded to the nearest nickel. Arizona is one of 10 states that increased its minimum wage for 2013. State minimum wage laws exceed the supersede the federal minimum wage, which remains at $7.25 per hour.

EDITION INDEX

Public Notices 6 Lists 8-11 Profile 9 Inside Media 12-13 On the Menu 16 Arts and Culture 16 Briefs 17

Finance Real Estate & Construction Biz Buzz Editorial Classifieds

18 19 20 20 23

4 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

NEWS BeachFleischman expands with Phoenix merger BeachFleischman PC, one of Arizona’s largest locally-owned CPA firms, and Phoenix-based CPA firm Taylor, Duffy & Associates PC have merged. As of Tuesday (Jan. 1), the combined firms are practicing as BeachFleischman PC, with Taylor Duffy’s four pcinpals and seven employees joining the firm’s Phoenix practice. As a result BeachFleischman’s Phoenixbased employee count increased to 18 and its firm-wide employee count now totals 130 client service and administrative professionals, including 24 shareholders and 57 certified public accountants. BeachFleischman’s Phoenix operation has relocated to 20830 N. Tatum Blvd., Taylor Duffy’s former office. Phillip Taylor, founder and principal of Taylor Duffy, is the managing shareholder of the firm’s Phoenix operation. BeachFleischman, headquartered at 1985 E. River Road, opened its Phoenix office last February, which the company said was a major factor in its 2012 growth rate of 15 percent.

Holiday sales lackluster compared to year earlier Holiday sales across the U.S. rose 0.7 percent last month, a slight increase that turned out to be the worst since 2008, which experts blamed on consumers’ poor moods and disruptions in the East due to Hurricane Sandy. MasterCard Advisors SpendingPulse reported sales for the period between Oct. 28 and Dec. 24 had grown by a full 2 percent in 2011.

Tucson gas prices buck U.S. trend, continue falling Tucson area gas prices continued to drop during this first week of 2013 with the average of $2.85 per gallon for regular, down from $2.88 the last week of 2012, according to AAA Arizona’s weekly Fuel Gauge survey.

Inside Tucson Business delivery changes in 2 weeks In two weeks, the Jan. 18 issue of Inside Tucson Business will be delivered to most subscribers at their homes early Friday instead of via the mail. Circulation manager Laura Horvath continues to encourage subscribers to make sure their delivery address is one that can handle newspaper-type deliveries — in a plastic bag without an address label. Delivery via U.S. Postal Service will continue to be available but subscribers will need to specifically request that option with the understanding that due to changes being made by the postal service deliveries will be delayed beyond Friday each week. Some questions about the delivery change are answered on home page of www.InsideTucsonBusiness.com.

3 banks, one credit union move into ‘five-star’ financial status Inside Tucson Business

painful actions the bank undertook when the economy nose-dived. “We wrote down the loans where we had to and we were focused on getting the right kind of assets on the books,” he said, noting that at its worst, Bank of Tucson

KEY Bauer Financial, an independent research firm, compiles data on financial institutions and issues quarterly star rankings of them. The latest information is from data filed with federal regulators for the quarter ended Sept. 30, 2012. The report was issued Dec. 14, 2012.

Superior Excellent ½ Good Adequate Problematic Troubled Zero Lowest rating

Most financial institutions operating in the Tucson region remain healthy and five — four banks and one credit union — are getting even healthier, according to CONTINUED ON NEXT PAGE the latest quarterly star ratings from independent financial research firm, BANKS Bauer Financial. Star Star Average Average 2012 income Three banks Rating Rating Headquarters tangible assets tangible assets 3rd Quarter 2012 through 3rd Nonperforming moved up to the (9/30/12) (6/30/12) Bank city as of June 30 as of March 31 Net Income Quarter 2011 Net Income Assets % Total Alliance Bank of Arizona agency’s coveted $2.36 billion $2.34 billion $8.8 million $26.4 million $19.8 million 1.7% Phoenix (Western Alliance Bank) five-star rank Banamex USA Century City, $1.49 billion $1.43 billion -$2.4 million -$4.1 million $4.8 million 0.2% ing — “superior” Calif. — including lo$1.363 trillion $1.374 trillion $2.96 billion $9.86 billion $9.64 billion 5.1% ½ ½ Bank of America Charlotte, NC cally based Bank Bank of Arizona (BOKF) $25.99 billion $24.97 billion $85.1 million $263 million $276.8 million 1.9% Tulsa, Okla. of Tucson along Bank of Tucson $295.8 million $286.6 million $1.1 million $2.3 million $2.1 million 1.2% Tucson with Bank of the Bank of the West $58.4 billion $58.02 billion $156.4 million $435 million $442 million 1.2% San Francisco West and Mutual of $61.62 billion $59.57 billion $123.8 million $389.3 million -$1.71 billion 2.0% Birmingham, ½ BBVA Compass Omaha Bank. BBVA Ala. Compass moved up BMO Harris (M&I Marshall & Chicago $85.65 billion $88.42 billion $55.7 million $331.7 million $337.4 million 2.9% to four stars — “exIlsley Bank, Harris Bank) cellent” — from 3½ Canyon Community Bank $83.7 million $86.8 million -$136,000 -$434,000 -$1.3 million 5.4% Tucson stars, which Bauer Commerce Bank of Arizona Tucson $231.3 million $251.2 million -$356,000 -$2.2 million -$1.4 million 7.6% Financial classifies Great Western Bank Sioux Falls, SD $8.25 billion $7.89 billion $20.6 million $58.2 million $62.2 million 2.9% as “good.” ½ ½ JPMorgan Chase Bank New York $1.765 trillion $1.773 trillion $4.09 billion $10.22 billion $12.46 billion 2.1% One credit Mutual of Omaha Bank Omaha, Neb. $5.64 billion $5.77 billion $11.6 million $23.9 million $44.6 million 1.3% union, Hughes Fed ½ ½ National Bank of Arizona Tucson $4.4 billion $4.41 billion $7.1 million $15.7 million $25.5 million 2.0% eral Credit Union, Northern Trust Chicago $91.74 billion $91.25 billion $177.6 million $540.3 million $571 million 0.4% was downgraded to U S Bank Minneapolis $324.12 billion $318.48 billion $1.39 billion $4.07 billion $4.72 billion 2.4% four stars from five. ½ ½ Washington Federal Seattle $12.21 billion $13.21 billion $35.7 million $105.2 million $120.6 million 2.7% In either case, four ½ ½ Wells Fargo Bank San Francisco $1.162 trillion $1.133 trillion $4.63 billion $11.97 billion $13.06 billion 4.3% stars and above are Source: Bauer Financial Inc., www.bauerfinancial.com categorized as recAverage Tangible Assets: Total average assets less intangible assets ommended by the Nonperforming assets as a % of Tangible Assets: Loans past due 90 days or more (60 days for credit unions) + nonaccrual loans + other real estate owned (primarily repossessions) as a percent of tangible assets ratings firm. The credit union that was moved up is Pyramid FedCREDIT UNIONS eral Credit Union, 2012 Income Star Rating Star Rating Headquarters Assets Assets 3rd Quarter 2012 through 3rd Nonperforming which was up(9/30/12) (6/30/12) Credit Union city (9/30/2012) (6/30/2012) Net Income Quarter 2011 Net Income Assets % Total graded to five stars Arizona Central Phoenix $394 million $401.9 million $860,000 $2.5 million $901,000 1.0% from four. At the Credit Union beginning of 2012, Arizona State Phoenix $1.37 billion $1.37 billion $5.6 million $13.5 million $8.3 million 0.8% Pyramid assumed Credit Union Desert Schools Federal the assets of the Phoenix $3.04 billion $3.09 billion $13.5 million $38.6 million $23.3 million 0.7% Credit Union Tucson Telco and Hughes Federal Tucson $688.8 million $648.8 million $2.1 million $5.5 million $2.3 million 0.3% Southern Arizona Credit Union Communications Pima Federal Tucson $381.3 million $381.9 million $147,000 $1.8 million $2.9 million 0.1% credit unions. Credit Union The latest rat Pyramid Federal Tucson $116.2 million $117.7 million $9,000 $355,000 $55,000 1.5% ings are based on Credit Union * data filed with fed SunWest Federal Phoenix $257 million $255.8 million $498,000 $2 million $2 million 0.4% Credit Union eral regulators as of Tucson Federal Tucson $341 million $348.1 million -$5,000 $1.8 million $2.5 million 1.6% Sept. 30. Credit Union Michael Hann Tucson Healthcare Tucson $15.1 million $15.4 million -$19,000 $35,000 -$23,000 1.1% ley, president and Affiliates Federal CEO of Bank of Credit Union Tucson, said his Tucson Old Pueblo Tucson $134.9 million $136.2 million -$420,000 -$765,000 $1.4 million 1.1% Credit Union bank’s return to Vantage West Tucson $1.16 billion $1.16 billion $3 million $12 million $13.3 million 0.9% five-star status is Credit Union proof of the diliBauer Financial Inc., www.bauerfinancial.com gent and sometimes Source: * As of January 2012, Tucson Telco Federal Credit Union and Southern Arizona Communications Credit Union were merged into Pyramid Federal Credit Union.

InsideTucsonBusiness.com

JANUARY 4, 2013

NEWS

FINANCIAL STATUS CONTINUED FROM PAGE 4

dropped to 3½ stars. Hannley also said rankings could be viewed as a positive shot in the arm for Tucson’s economy. “As a community bank, our loans and everything we do is all concentrated here in Tucson,” he said. Eleven of 18 banks with significant operations in Southern Arizona were ranked in Bauer Financial’s recommended categories of four stars or more. Nine of 11 credit unions achieved that status. Across the U.S., more than 68 percent of banks and 76 percent of credit unions are

now in recommended categories. At the other end of the spectrum, Bauer Financial said fewer than 10 percent of banks and just 3.2 percent of credit unions were ranked as either troubled or problematic, which is two stars or lower. This is the first time since 2008 the number of banks rated as troubled or problematic has dropped below 10 percent. Only one financial institution in the Tucson region fell into the problematic category: Tucson Healthcare Affiliates Federal Credit Union. Statewide, just 33.3 percent of Arizona

banks received recommended status from Bauer Financial. That is the lowest percentage of any state, though Georgia was not too far ahead at 33.5 percent. One out of five banks in Arizona are either in troubled or problematic status. Seven other states — Florida, Georgia, Hawaii, Idaho, Nevada, Oregon and South Carolina — have higher percentages of banks with issues. Bauer Financial, based in Coral Gables, Fla., has been issuing its quarterly financial ratings since 1983.

OPINION Medical marijuana act; are employer rights up in smoke? On Dec. 3, the Superior Court in Maricopa County became the first Arizona court to uphold the Arizona Medical Marijuana Act that was approved by voters in 2010. Subsequently on Dec. 20, the Arizona Court of Appeals rejected an effort by the Maricopa County Attorney’s office to block the ruling. For the time being the rulings pave the way for implementation of the new law. (Maricopa County Attorney Bill Montgomery has said his office will comply with the court order but he believes, and will continue to pursue a ruling that says medical marijuana dispensaries are illegal under federal law, which pre-empts the state law.) In the meantime, what does implementation of the medical marijuana act mean for Arizona businesses? As a business owner, are your personnel policies up to date and in compliance? Before the passage of the act, there was concern that employers would be

MICHAEL BOREALE

Employers that have “zero tolerance” drug testing policies may not be able to terminate an employee who holds a medical marijuana card solely on the basis of failing a random drug test.

forced to allow medical marijuana cardholders to come to work under the influence, or even use marijuana on company premises. Fortunately, most of those fears were over-blown, but there are still steps to take to ensure your policies reflect the current state of Arizona law, while protecting your business interests and minimizing potential liability. First, the law prohibits discrimination on the basis of simply being a medical marijuana cardholder. In other words, having a medical marijuana card is not grounds to terminate an employee or refuse to hire an applicant. Doing so would almost certainly subject a business to liability under the Arizona Medical Marijuana Act, though the amount of damages as stake could vary widely based on the circumstances. Second, the law does not require employers to allow employees to use, possess, or be impaired by marijuana at the work place or during work hours. The definition of “impairment” is subjective and may depend on the type of job du-

ties required of the employee. A positive result on a drug test would likely be strong evidence of impairment. However, employers that have “zero tolerance” drug testing policies may not be able to terminate an employee who holds a medical marijuana card solely on the basis of failing a random drug test. Finally, for employers whose employees perform “safety sensitive” tasks, such as working with machinery or chemicals, working in health-care related fields, or driving vehicles, there are special protections, so it is a good idea to mention these safety sensitive jobs and clarify job duties and expectations in policies. Of course every situation is unique and many of the issues noted above are very fact-specific. At this stage, there are still a lot of gray areas in the Arizona Medical Marijuana Act. One thing is clear though; despite the predictions, employers’ rights are not “up in smoke” as a result of the act. Nevertheless, here are some takeaways: • Review your personnel policies and employee handbooks periodically • Update workplace drug policies to address medical marijuana cardholders • Revise position descriptions to emphasize job expectations, especially for safety sensitive jobs Contact Michael Boreale, a Tucson attorney who focuses on small business and employment law, at info@borealelaw.com or (520) 202-7306.

Correction Airline passenger trafﬁc at Tucson International Airport totaled 296,340 in November 2012 and 316,320 in November 2011. A chart in the Dec. 28 issue had the two numbers reversed.

This Week’s

Good News A day of play It’s hard to imagine describing anything “good” coming from a mass shooting tragedy but we’ll call this a heartwarming and positive reaction. Thanks to an anoymous local benefactor who was touched by the tragedy of 20 first-graders and their adult leaders who were killed Dec. 14, admission is free Saturday (Jan. 5) to the Children’s Mueseum Tucson, 200 S. Sixth Ave. According to the museum, the donor wanted to sponsor a “day of play” for children. All guests will receive a green ribbon and a request to wear it until they “pay it forward “ with a random act of kindness. Children also will receive a Ben’s Bells Kindness Coin. The Children’s Museum is also one of the downtown sites included in an event from noon to 4 p.m. Saturday called “Beyond - Main Event: Together We Move,” where children and their families are encouraged to celebrate health and wellness. The Children’s Museum is open from 10 a.m. to 5 p.m. Saturdays and Sundays and 9 a.m. to 5 p.m. Tuesdays through Fridays.

The Tucson

INSIDER Insights and trends on developing and ongoing Tucson regional business news.

Rude airline employees The talked-about merger of American Airlines and US Airways would combine two of the nation’s rudest staffs of airline employees. At least that’s how 1,000 domestic air travelers responding to a survey by airfareWatchdog. com see it. American topped the list with 25 percent of respondents saying the airline has the rudest employees. US Airways was fourth on the list with 12 percent. United, at 21 percent, and Delta, at 18 percent, came in second and third.

No non-competes for TV Last week’s item about Wendell Long and his non-compete agreement means he will probably leave Tucson for his next job that brought to mind Jim Arnold moving from general manager of KOLD to Journal Broadcast Group stations. A non-compete probably would have been an issue since it has been more than two years since March 2010 when he left KOLD. But it could never have been an issue due to a specific Arizona law that makes it illegal for “a broadcast employer to require a current or prospective employee to agree to a noncompete clause.” The law was passed in 2002. Lawmakers that year were hit up by TV and radio news anchors and reporters telling sad tales of how they couldn’t move from one job to another because non-compete clauses were common at the time.

6 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

REMEMBERING TUCSON PUBLIC NOTICES Selected public records of Southern Arizona bankruptcies and liens.

LIENS Federal tax liens O’Bryan Electric LLC and Bryan Olson, 5750 N. Mountain Lion Lane. Amount owed: $13,143.77. Bird & Burky Concrete Contractors LLC, 3333 W. Sunset Road. Amount owed: $2,340.00. Zeta Corporation, 2045 N. Forbes Blvd., Suite 102. Amount owed: $38,380.87. Hardy Rooﬁng and James Norman Hardy, 2862 N. Sparkman Blvd. Amount owed: $2,635.04. Nico’s Mexican Food and Arturo Carreon, 7114 E. Broadway. Amount owed: $4,497.61. Rio Rico Health & Wellness Center, 3225 S. 12th Ave. Amount owed: $2,802.52. Appliance Installations Inc., 7932 E. Shimmering Way. Amounts owed: $98,822.57 and $254,733.87. Territorial Plastering Inc., 1924 W. Thunder Road. Amount owed: $28,038.46. Ratliff Aviation Inc., 6720 S. Plumer Ave. Amount owed: $67,100.14. L&K Rooﬁng Inc. LLC, 2320 E. Summit St. Amount owed: $11,766.16. Desert Neurosurgery of Tucson PC LLC, 4975 N. Via De La Granja. Amount owed: $27,571.05. Spitzer Tax & Accounting Inc., 5595 E. Fifth St., Suite 111. Amount owed: $24,050.50. Diego House and Adam Douglas Lamb, PO Box 41536, 85717. Amount owed: $25,610.75. Southern Arizona Financial LLC, 12080 N. Dove Mountain Blvd., Marana. Amount owed: $12,824.25. A Dream Come True Preschool and LopezFierro Investments LLC, 6163 S. Midvale Park Road. Amount owed: $14,129.90. .

State liens (Liens of $1,000 or more ﬁled by the Arizona Department of Revenue or Arizona Department of Economic Security.) Nico’s Mexican Food #4 and Juan Manuel Carreon, 3273 E. 28th St. Amount owed: $1,247.99. IRI Sabino Springs Golf Course LLC, 9777 E. Sabino Greens Drive. Amount owed: $7,559.31. Java Edge Inc., 3625 E. 42nd Stravenue. Amount owed: $4,327.74. Gary Goldstein MD PLLC, 6414 N. Miramist Way. Amount owed: $3,182.33.

Mechanics liens (Security interest liens of $1,000 or more ﬁled by those who have supplied labor or materials for property improvements.)

Midstate Mechanical Inc., 1850 E. Riverview Drive, Phoenix, against Southwest Gas Corporation, 5241 Spring Mountain Road, Las Vegas, Nev. Property: 3401 E. Gas Road. Amount owed: $218,980.34.

Release of federal liens Beach Baby Tan Club Ltd LLC, 5635 E. River Road Wego Welding and Ulios S. Aycock, PO Box 11222, 85734 AZ Academy of Leadership Inc., 6262 S. Sun View Way Nelson J. Greer Painting Contractor Inc., 3945 E. Hayhurst Lane Rebecca Patsch PC, 3042 N. Avenida De La Colina Adobe Home Health Care Inc., 7670 E. Broadway, Suite 280 Old Pueblo Human Resources LLC and Christy Dotson, 5175 W. Ajo Highway A-15 Clock Investments and Donald Ray Riley, 1865 E. Calle Grandiosa Mano Amiga Inc., 7285 S. Cardinal Ave. Law Ofﬁce Laurence M. Berlin and Laurence M. Berlin, 4525 E. Skyline Drive, Suite 111 Club 21 and Jacob Enterprises, 2920 N. Oracle Road Southern Arizona Medical Specialists Ltd., 4733 N. First Ave.

Release of state liens Walker Refrigeration Sales & Service Inc., PO Box 349, Safford 85548 Avila Concrete LLC, 4320 E. Illinois St. Sunshine Trucking LLC, 9116 E. Ironbark St. Good Ole Tom Tucson LLC, PO Box 90784, 85752

Alma Vactor, matriarch of Rancho Del Rio, the Tack Room and Vactor Ranch An iconic Tucson landmark, the 16foot tall cowboy boot on the east side of Sabino Canyon Road south of Tanque Verde Creek, originally served as a directional sign for the Rancho Del Rio dude ranch and Tack Room restaurant and now for the Vactor Ranch subdivision. The boot has had its own historical life. In the late 1970s, Alma Vactor’s son Drew, who was raised and worked on the east side property when it was known as Rancho Del Rio, began managing the Tack Room. He felt the restaurant needed better signage. His inspiration for the giant cowboy boot came from Rancho Del Rio’s logo, which was a cowboy boot on top of a mountain. In 1976, Drew commissioned artist Michael Kautza, who also built the wine bottle sign used for Boondocks Lounge on North First Av- MARY LEVY PEACHIN enue. Too large to transport, Kautza built the boot framework in two pieces in his back yard. After moving the hollow sculpture to Sabino Canyon Road, he added concrete and lettering. In 1983 when the the City of Tucson decided to widen Sabino Canyon Road, the Vactors had the boot moved about 40 feet east and north — at a cost of nearly twice what the boot originally cost to make. A company from Phoenix jacked it up, put it on roller bars and railroad tracks for the move. The boat, not made for walking, symbolizes the adaptability of the Vactor family in Tucson. For $22,000 in 1940, Robinson Carr “Bob” Locke built Hacienda Moltacqua. The property served as a location for a party home overlooking Moltacqua racetrack, north of what would become the site of the Tack Room. Hacienda Moltacqua’s grounds were used for quarter horse and sulky racing. Tanque Verde Creek flowed through the property then, flooding it during summer months. In 1943, Van Grant bought the property and converted the racetrack into a cotton farm. In 1946, the property was sold to investors. They would develop the 200 acres into a dude ranch named Rancho Del Rio. Alma Vactor’s parents, Fan and Marvin Kane, were among the investors who had been coming to Tucson for winter visits in

Rancho Del Rio map, circa 1950.

previous years staying at Rancho Nezone near Oracle and Orange Grove roads. The Kanes eventually bought out their partners. In 1952, before passing the reins to their 22-year-old son Jud, Marvin and Fan asked him to get his real estate license. “My brother Jud thought I was a fabulous cook,” recalls Alma Vactor. “He immediately called to ask me if I would leave Cleveland for a few months each year to run the ranch’s food service.” Alma, who had attended Tucson High during her parents’ winter visits, when on to attend Syracuse University but before graduating she quit and instead got a “Mrs.” degree. Jud and Alma quickly took on the task of turning Rancho del Rio into a top-notch dude ranch. Gone were lunches consisting of peanut butter sandwiches, cottage cheese and Velveeta. They were replaced

by Alma’s recipes prepared by a chef between twice daily horseback trail rides. At night the guests were treated to entertainment. In 1944, Alma Kane and David Vactor were married in Cleveland. For the most part, David remained in Cleveland but, as a pilot, he would commute to Tucson regularly where Alma and Jud continued to run the ranch. In 1958, David Vactor moved permanently to Tucson. David Vactor had a contract with the U.S. Forest Service flying his Cessna Skymaster to spot fires and to help transport fire fighting crews into fire areas. In the early years, when air conditioning was a rarity, Rancho del Rio was closed from Easter through Thanksgiving. During the hot summer months, Alma and David took camping trips to every western national park from Tucson to Banff and Lake Louise, Alberta, with their three children,

InsideTucsonBusiness.com

JANUARY 4, 2013

REMEMBERING TUCSON Drew, Wendy and Jill, all in tow. “Actors Paul Newman and Joan Woodward and their children stayed with us, and lots of stars ate with us,” Vactor recalls. “When Paul Newman gave an autograph to Jud’s son Matthew Kane, he asked me if I thought ‘Uncle’ Paul would like to have a photograph of Dad?” Lee Remick, Lee Marvin and Rosemary Clooney also frequented the ranch. She recalled another time “when Steve McQueen came from the set dressed in Levis, a guest said ‘isn’t that disgusting?’ Telling her who he was, her mood quickly changed.” By 1965 the Vactors grew tired of operating Rancho Del Rio. They closed the dude ranch and opened the Tack Room as a restaurant. Facing the sole operation of the Tack Room “was scary,” Vactor said. “We were afraid no one would come so I ran around town and invited the dry cleaner, bank teller, grocery store cashier and others to dine complimentary at the Tack Room. By the second night we had a full house of paying customers,” she said. Reminiscing about the restaurant, Vactor remembered a particular New Year’s Eve. “We always served canapés at the bar about 9 p.m. followed by a beautiful buffet dinner at midnight. One year when I walked into the bar to find that no food was being served. I went into the kitchen to discover that the chef was drunk. I fired him on the spot and for the next two weeks, until I had a replacement, I became the chef,” she said. “Of course, we couldn’t let our more than 100 guests know. In those days the family ate with the guests. I would prepare the food so it was ready to serve then run out the back door to appear in the dining room as usual. At one luncheon, the lady seated next to me asked if she could go in the kitchen to compliment the chef. I told her that the chef had already left and asked if there were something I could tell him for her. She told me ‘We have been coming to Rancho del Rio for 10 years and we have never had meals as delicious as this year.’ I promised her I would pass her message to the chef. With a big smile, I returned to the kitchen to begin preparations for dinner.” The Tack Room became noted for its cuisine. It was the only restaurant in the Southwest garnering 5-stars from Mobil starting in 1987 and five diamonds from AAA starting in 1992. Leslie Kinkade, now a bartender at the Mountain Oyster Club, started at the Tack Room as a cocktail waitress. Anthony Martino, owner of Anthony’s in Foothills, got his start at the Tack Room. Besides the restaurant, the Kanes and Vactors have left their marks on Tucson in other ways. Vactor’s mother, Fan Kane, founded Tucson’s Cerebral Palsy Foundation and created the Fan Kane Foundation for Brain Injured Children, which in 1990 became the Kane Foundation Neurohabilitation

Services for Children Inc. The nonprofit organization, now operated by the University of Arizona, serves children with special needs due to Traumatic Brain Injury or Fetal Alcohol Syndrome. Kane died in December 1990. Meanwhile, in 1973 at the age of 44, Jud Kane received one of the first heart transplants performed by Dr. Jack Copeland at University Medical Center. Unofrtunately within six months the new heart — one donated by parents of a 12-year-old girl who died in traffic accident — was rejected by his body. He died while on a trip to Palo Alto, Calif. In 1984, when Vactor was 59, husband David, who never smoked, contracted lung cancer and died. “He made me promise to travel, and I did. I went on at least a 100 cruises.” She also went to work as a hostess for Golden Bear Travel, now owned by American Express Travel. She was responsible for entertaining affluent clients by organizing tours and cocktail parties on luxury cruise ships. This part of her career took her to 126 countries and through the Panama Canal on four occasions. In 1999, while aboard a ship docking in Singapore, Alma suffered a stroke, the effects of which confined her to a wheelchair, and end her position as a ship hostess. Back in Tucson in 1996, the area surrounding the Tack Room was developed into the 126-home Vactor Ranch. Drew Vactor retired after 26 years with the restaurant, which was sold to Bob McMahon’s Tucson-based Metro Restaurants. After spending more than $1 million on renovations to give the restaurant a new look while preserving its historical past, the Tack Room reopened found itself going against the trend toward more casual dining and was closed in May 2003. Today, Alma lives on the Vactor Ranch in her own “family compound” with Drew, his wife Kandie and Kandie’s mother Lee, the widow of furniture store owner Sam Levitz. Sadly, Alma has lost both of her daughters — Wendy in 2010 to an auto immune disease, and more recently her daughter Jill to ovarian cancer. Alma recalls some of her fondest memories of Tucson were when the city’s population was about 45,000. “I could go downtown or anywhere and know everyone. I love our mountains, our people, and the University of Arizona,” she said noting the UA is the alma mater for all of her children. She stays busy with friends and family, and her six grandchildren. She also plays mahjong. “I have a revolving front door, people are in and out visiting me daily.”

The Vactor family.

Alma Vactor during a coffee break at Rancho del Rio.

Alma Vactor and son Drew.

Do you have a historical Tucson story to share? Contact Mary Levy Peachin at mary@peachin.com. Her historical columns appear the first week of each month in Inside Tucson Business.

8 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

)%/7, -71)66 /8&6 %1.

86-1)66 ((5)66

,21) 203%1< 0%-/ #)&6-7)

-71)66 17)51%7-21%/

' *478:? &/ (@.>:9 +

=@-09 84.307 28 28,47 .:8 7,14?90>> .:8

!8'621 ):-6, 20081-7< )17)5

&4A0= &/ (@.>:9 +

2 2* )0&)56

2 2'%7-216 217,/< 2'%/ )0&)56,-3 %7-21%/ ))6

491: ?@.>:95.. :=2 ?@.>:95.. :=2

),=40>

!8'621 %'48)7 -71)66 /8&

# :@9?=D 7@- &/ (@.>:9 +

?=1. ?@.>:9=,.<@0?.7@- .:8 ?@.>:9=,.<@0?.7@- .:8

"08-0=>34;

/%1)7 -71)66 <06 # $7/ $=,.70 &/ (@.>:9 +

>.:?? 907>:9 ;7,90?14?90>> .:8 ;7,90?14?90>> .:8

-)55% -71)66 )%/7, /8&6 2* 0)5-'% 1' # :7- &/ (@.>:9 +

>40==,14?90>> 28,47 .:8 >40==,14?90>> .:8

-/721 / 2148-67%(25 2/* !)11-6 )6257 # !, ,9,/, = (@.>:9 +

-477 .3=D>70= 347?:9 .:8 07.:9<@4>?,/:=.. .:8

6 -7 )%/7, /8&6 ';00/B,D (@.>:9 +

0)1-7-)6

!23 2'%/ ;)'87-9)6

$)%5 67%&/ 2'%//<

9/::= 30,?0/ ;::7 >;, >,@9, 0C0.@?4A0 7:.60=> :A0=

.7,>>0> , 8:9?3 =,.<@0?-,77 &@-09 "4.307 -,>60?-,77 A:770D-,77 /,D.,=0 5@4.0 -,= 1=00 B0423?> :A0=

;40.0> :1 .,=/4: 0<@4;809? 14A0 /4110=09? 7490> :1 >070.?:=4E0/ 0<@4;809?

D89,>4@8 8@7?4;70 14?90>> >?@/4:> -,77 1407/> ?0994> -:/D ;@8; 8,>>,20 2=:@; .7,>>0> ;0=>:9,7 ?=,49492 >;:=?> 70,2@0>

0990?3 !423?

1=00 .7,>>0> ?0994> =,.<@0?-,77 A:770D-,77 ?B: ;::7> B:=6:@? .,=/4: 0<@4;809? ,9/ ?=,49492

477 '07-D

$;09 -=,9/ 9,80 .,=/4: ,9/ >?=092?3 0<@4;809? ,9/ 1=00 @97484?0/ 14?90>> ?=,49492 D/=: 8,>>,20 ?,99492 1,.474?40> ,9/ =0/ 7423? ?30=,;D ,A,47,-70

'.:?? #07>:9

!484?0/ 808-0=>34; %47,?0> >?@/4: :A0= .7,>>0> 0,.3 B006 1@77 2D8 ;0=>:9,7 ?=,49492 >?,11

,9 *4=?3

7423?0/ ?0994> .:@=?> ?3=00 =,.<@0?-,77 .:@=?> ?,-70 ?0994> -,>60?-,77 ;4.670-,77 ?0994> ?:@=9,809?> 70>>:9> .7494.> B0423? 0C0=.4>0 =::8 2=:@; 0C0=.4>0 .7,>>0> >4C 7,90 30,?0/ 7,; ;::7 >B488492 ;=:2=,8> !, )4>?, &0>?,@=,9? !:@920 ,=/09 ,10

477 3=D>70=

# 8>14? 90?

77 >?,9/,=/ 0<@4;809? .7,>>0> 8,>>,20 9@?=4?4:9 B0423? 7:>> ;0=>:9,7 ?=,49492

990??0 '48;0= &:-0=? '48;0=

2:)5 %1( ,<6-48) <67)06

=:,/B,D '?0

(@.>:9 +

5:39 ;:B0=;3D>4<@0>D>?08> .:8 ?@.>:9>;=0840=14?90>> .:8

,=/4: =::8 -::? .,8;> .=:>> ?=,49492 >;,.4:@> .7,>>=::8 3@20 7:.60= =::8> ,?370?4. ;0=1:=8,9.0 ?=,49492

:39 " %09,

859)6 52 "%//)< # !, ,9,/, = '?0 $=: ),770D +

.@=A0>:=:A,770D D,3:: .:8 :=:A,770D.@=A0> .:8

4=.@4? ?=,49492

:D 0990??

859)6 !8'621 287,)%67

9/ '? '?0 (@.>:9 +

8022 .@=A0>?@.>:9 .:8 .@=A0>?@.>:9 .:8

),=40>

849@?0 >?=092?3 ?=,49492 B4?3 .4=.@4? :1 3D/=,@74. 8,.3490> ,9/ +@8-, :9 ?30 @=A0> .4=.@4? @=A0> '8,=? ;0=>:9,7 .:,.3492 >D>?08 ,9/ @=A0> .:8;70?0 :90 :9 :90 9@?=4?4:9 .:,.3492

"022 4@1@=?, 3,> 4@1@=?,

859)6 -7% %1', ),709.4, &/ '?0

(@.>:9 +

8022 .@=A0>?@.>:9 .:8 .@=A0>?@.>:9 .:8

),=40>

849@?0 .4=.@4? ?=,49492 B4?3 ,//4?4:9,7 F @=A0> .4=.@4? B4?3 +@8-,F .7,>>0> @=A0> '8,=? 3,> 4@1@=?, ;0=>:9,7 .:,.3492 >D>?08 ,9/ @=A0> .:8;70?0 :90 :9 :90 .:,.3492 9@?=4?4:9 ;7,9 "022 4@1@=?,

859)6 5%1+) 529)

* $=,920 =:A0 &/ '?0

(@.>:9 +

?@.>:9.@=A0> D,3:: .:8 ?@.>:9.@=A0> .:8

4=.@4? ?=,49492

:D 0990??

2(< #25.6 -/%7)6 &4A0= &/ '?0

(@.>:9 +

491: -:/DB:=6>;47,?0> .:8 -:/DB:=6>;47,?0> .:8

D=4, ',-49

# ! )5621%/ !5%-1-1+ # !, 3:77, 7A/ '?0 (@.>:9 +

491: >B,?14?90>> .:8 >B,?14?90>> .:8

)5*250%1') -71)66

# 'B,9 &/ '?0 (@.>:9 +

491: ;0=1:=8,9.014?90>>?@.>:9 .:8 ;0=1:=8,9.014?90>>?@.>:9 .:8

)5621%/ !5%-1-1+ # 'B,9 &/ '?0 (@.>:9 +

?=,49 /9,?@.>:9 .:8 /9,;0=>:9,7?=,49492 .:8

%0=>:9,7 ?=,49492 9@?=4?4:9,7 .:,.3492 =:>> 4? 60??70-077> 2=:@; ?=,49492 >3:B0=> :9 >4?0 ,A4/ 0 7, %09, 990 :39>:9

%==)5'-6) ? !:B077 &/ (@.>:9 +

85,EE9 8>9 .:8 5,EE0=.4>0 .:8

=0>>492 =::8> B0423?> -,77> 8,?> ?@-0>

",=D &:>0 ,=:9

2(< %6-'6 )%/7, -71)66 * 9, &/ '?0 (@.>:9 +

491: -:/D-,>4.> -4E -:/D-,>4.> -4E

%0=>:9,7 ?=,49492 >0=A4.0> 49 -:?3 ?: ,9/ >8,77 2=:@; 1:=8,? ?: , ,9/ ,-:A0 .7409?070 3=4>?:;30= !4??09

%=4A,?0 ,9/ 2=:@; ;47,?0> >0>>4:9> 8,>>,20 D:2, %47,?0> ?0,.30= ?=,49492

%0=>:9,7 ?=,49492 2=:@; ?=,49492 -::? .,8; B0423? 7:>>

,9, 0@?70= :77,9/

@9.?4:9,7 14?90>> ?=,49492 ;0=>:9,7 ?=,49492 >8,77 2=:@; .7,>>0> 2@,=,9?00/ =0>@7?> ;=:2=,8 1@9.?4:9,7 8:A0809? >.=009492 9@?=4?4:9,7 .:@9>07492 808-0=>34; :97D ,A,47,-70 1@77 >?:.60/ 7:.60= =::8> ?:B07 >0=A4.0 ,9/ :?30= .:8;74809?,=D 4?08>

9/=0B 7,=6

&,960/ -D ?30 9@8-0= :1 808-0=> &,960/ 491:=8,?4:9 4> ;=:A4/0/ -D -@>490>> =0;=0>09?,?4A0> ,? 9: .3,=20 ,9/ 4> =,960/ ,7;3,-0?4.,77D 49 .,>0 :1 ?40> $?30= -@>490>>0> B0=0 .:9?,.?0/ -@? 04?30= /0.7490/ := /4/ 9:? =0>;:9/ -D /0,/7490 (30=0 4> 9: .3,=20 ?: -0 49.7@/0/ 49 9>4/0 (@.>:9 @>490>> 74>?492> # 9:? ;=:A4/0/ *# B:@7/ 9:? /4>.7:>0 #! 9:? 74>?0/ 7,>? D0,= #& 74>?0/ 7,>? D0,= -@? =,96492 .=4?0=4, 9:? ;=:A4/0/

EVERY MORNING DAILY NEWS â&#x20AC;&#x201D; DELIVERED TO YO YOU! OU!

SI O T E E FR

B! A T R E T LET S W E N HE T K C I L ND C

MA O C . S S INE S U B N CSO U T E D Are you interested in business I S N I O T news everyday? SO ARE WE! GO : P U N G

PROTUCSON.PROBUSINESS.

InsideTucsonBusiness.com

JANUARY 4, 2013

PROFILE

Koko FitClub brings technology to fitness By Christy Krueger Inside Tucson Business Perhaps the best gift you can give yourself for 2013 is the gift of fitness. No time to work out, you say? Intimidated by a gym full of muscle-bound weight lifters? Don’t even know where to begin? A new fitness system has reached our area that is transforming the way people exercise. Koko FitClub claims to be the world’s only automated personal training studio. Gary Durrenberger, a former college athlete, opened Southern Arizona’s first Koko FitClub at Oracle Road and First Avenue in August 2011. Since then, he’s seen its popularity grow and expects that to increase significantly when he expands with additional locations. The word Koko, he said, has Japanese origins and means “individual, as in individual attention or one at a time.” Nationally, the company has approximately 80 clubs. “We were the 32nd to open, the second in Arizona. Scottsdale beat us to it,” Durrenberger said. “What attracted me was this is something that’s a game changer in the industry. For a long time, the fitness business has been trying to find something better. This has Courtesy KoKo FitClub revolutionized the fitness industry.” BIZ FACTS There are multiple reasons for this. Koko FitClub “Koko is highly 10785 N. Oracle Road, Suite 175, successful because Oro Valley we’re efficient, effective www.orovalley.kokoﬁtclub.com and affordable, with ggoing up to $79 easy access to worldsstarting in February, (520) 445-4515 class personal training aand there’s a one-time without a trainer or bland,” while upfront fee of $149. bland” u schedule,” he said. continually Joe Bourne, who joined Koko FitClub in Durrenberger challenging the October, said the personal trainer aspect is explained how the body. The system the most important benefit. system works. All even determines “From what I’ve learned so far, everything members, whom he if the person is I’d been doing before, I was doing it wrong. affectionately calls his performing each With the cardio, I like the idea of the trainer “Koko nuts,” receive a exercise cortalking to me and doing interval training. On lanyard with a USB rectly. the strength training you’re working with drive, referred to as a key. During the Next, the member moves to his choice weights but someone is guiding and pacing member’s first session, Durrenberger of cardio machines, plugs in his key and you. The point is to strive for perfection in demonstrates use of the machines and earbuds and receives audio instructions your reps,” Bourne said. performs an individual assessment. and health tips from his personal trainer Another member claimed she’s seen The 1,700-square-foot facility houses five during a 15-minute session. more results at Koko paying $17 a week strength machines, each with 93 different In February, a nutritional program called than she did elsewhere paying a trainer exercises, plus three treadmills and two Koko Fuel is starting and will be included in $100 a week for a year. elliptical stations for cardio training. A the monthly membership fee. Preplanned It’s comments like these that keep customized individual plan is created for meals can be viewed on the member’s Durrenberger loving his work. each member depending on goals, such as webpage, which is now used to track “The most rewarding part is every single increasing strength, improving body compo- progress and store personal information. day hearing the members’ thank-yous, sition or gaining lean muscle. Koko FitClub is perfect for busy people, seeing their smiles and their testimonials During each of three visits per week, the Durrenberger stressed, as well as those who – saying you’ve changed my life, we love member plugs his key into the strength prefer instruction without the cost of a working out at Koko, it’s figured out for us,” machine and receives his 30-minute trainer and anyone who’s had a hard time he said. program on a video screen. sticking with traditional exercise programs. Franchise fees, he said, are approxi“Everything is planned, there’s no guess It’s also attractive to technology-driven folks, mately $300,000, and he pays monthly work,” Durrenberger said. “You never do the although anyone can follow the system. royalties. same program twice. It keeps it from getting Membership dues are $69 per month, “We are a retail services business with

Courtesy KoKo FitClub

technology industry margins. The business model is very repeatable month-to-month. It has low staffing requirements (he currently has no employees) and it’s low inventory,” Durrenberger said. His franchise area runs from Tangerine Road to River Road and between I-10 and Sabino Canyon Road, and he plans to expand soon. “I’m opening three more — no locations are picked out yet — two in 2013 and if possible, one in 2014. In other markets, the second, third and fourth locations – that’s when you see things happen,” he said. He advertises in print, direct mail and on promotional websites, such as Groupon and LivingSocial, and hopes to branch into broadcast media with the opening of additional studios. Members of the Oro Valley club are typically female (75 percent), 45-55 years old, who live within five miles. When he expands into Tucson, Durrenberger expects to see a younger membership and a greater driving radius. The hardest part of the business, he feels, is being patient about growth: “We have to build a certain number of Koko nuts. The most gratifying is seeing the fruits of labor. Something so revolutionary is great, but it still takes time.”

10 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

))4938/3- /627 '30

97/3+77 **6+77

.43+ 425'3= 2'/1 $+(7/8+

+'). 1+/7).2'3 %3@/< %. &>/ '?-=98 *

3809 ,/+-206/3=27+8 -97 ,/+-206/3=-27+8 -97

+/3,+1* ++). 4 ! "<+-6/ %. '?-=98 *

3809 2/380/6.7//-2 -97 2/380/6.7//-2 -97

++-'3 /37)488 +343 ! &>98/ @/ &>/ '?-=98 *

+.D35 565-:+ -97 565-:+ -97

9/)0 /8).+11 '/7. <9+.A+C &>/ '?-=98 *

4 64,+77/43'1 !8',, 3)19*/3 '683+67

4 ,,/)+7 4 4)'1 4)'1 '8/43'1 7

!5+)/'18/+7

"45 4)'1 <+)98/:+7 %+'6 78'(1 4)'11=

?.3>381 >+B :</:+<+>398 +8. :6+88381 /=>+>/ :6+88381 +8. +.7383=><+>398 </>3</7/8> :6+88381 +8. +.7383=><+>398 % +8. 9<1+83D+>398+6 -98=?6>381 -9=> =/1</1+>398 7+<3>+6 .3==96?>398 63>31+>398 =?::9<>

<?-/ /+-2

?.3>381 19@/<87/8>+6 898:<903>=

+<C /380/6. 9</C <@3D?

'+B +8. +--9?8>381 =/<@3-/= 0<+?. ./>/->398 +8. :</@/8>398 09</8=3+--9?8>381 %& </:</=/8>+>398 /=>+>/ :6+88381 ,?=38/== 09<7+>398 19@/<87/8> +?.3> 89> 09< :<903> +?.3> ,?=38/== -98=?6>381 63>31+>398 =?::9<> ,+85<?:>-C

+<6+ //1+8 2<3=>9:2/< 38=-9>> '98C /898

3809 ;77-:+= -97 ;77-:+= -97

<+8-23=/ -97:6/B >+B

/00 $?3-5 &-9>> +3=2 +<5 3>-2/66

1/,843 '6743 11+3 ! )3679> %. &>/ '?-=98 *

@3<1383+ .3/,96. -630>986+<=98+66/8 -97 -630>986+<=98+66/8 -97

--9?8>381 +?.3>381 +8. -98=?6>381 =/<@3-/= >+B :6+88381 +8. :</:+<+>398 /=>+>/ :6+88381 ,?=38/== +.@3=9<C =/<@3-/= /8></:</8/?<3+6 ,?=38/== =/<@3-/= </=/+<-2 +8. ./@/69:7/8> -</.3> 03B/. +==/> +8. -9=> =/1</1+>398

+C ?-5

'22+1 +'1 '9+6 <+8> %. &>/ '?-=98 *

3809 2,6-:+ -97 2,6-:+ -97

'+B +?.3> +--9?8>381 -98><966/<=23: -98=?6>381

928 # +?/<

+-/+6 '66 4364+

<9+.A+C &>/ '?-=98 *

<-7>?-=98 <-766: -97 <-766: -97

'+B +?.3> +8. +--9?8>381 7+8+1/7/8> -98=?6>381 09</8=3-=

<3>>98 &37798= +<5 9A6/C +@3. +<,/< !3-96/ ' &37:=98

97(= !'3,46* 6'*= 7

! 96, %. &>/ '?-=98 *

3809 ,=,-:+= -97 ,=,-:+= -97

'+B +--9?8>381 038+8-3+6 =/<@3-/=

<+31 &+809<. +<6/8/ & <+.C +C ?=,C <

9*;/- 1+;+6 4

+7: 9A/66 < '?-=98 *

3809 6?.A3156/A/< -97 6?.A3156/A/< -97

'+B +?.3> 898:<903> 03.?-3+<C +8. 038+8-3+6 -98=?6>381

2<3= ) ?.A31 ?63/ & 6/A/< <3- %?.8/<

/)0+= +((7 7

! "<+-6/ %. 6.1 '?-=98 *

4928 .3-5/C6/,,= -97 .3-5/C6/,,= -97

'+B :</:+<+>398 038+8-3+6 =>+>/7/8>= $?3-5 995= -98=?6>381

+<>/< 3-5/C 928 /,,=

+84 425'3= 7 ! +7:,/66 @/ &>/ '?-=98 *

6:/>9 :/>9-:+= -97 :/>9-:+= -97

'+B :</:+<+>398 +8. :6+88381 ,?=38/== -98=?6>381 +8. +--9?8>381 63>31+>398 =?::9<> +8. ,?=38/== @+6?+>398=

9</>>+ #/>9

+ +3+*+88/ 4 ! )3679> %. &>/ '?-=98 *

7./,/8/./>>3 .,-9038+8-3+6 -97 .,-9038+8-3+6 -97

?66 =/<@3-/ # 03<7

14;+67 /+-+6 774)

<9+.A+C &>/ '?-=98 *

73-2+/6 069A/<=<3/1/< -97 069A/<=<3/1/< -97

6'93 <+8> %. '?-=98 *

3809 ,<+?8:- -97 ,<+?8:- -97

48842 /3+ "'< ))4938/3- 97/3+77 !+6:/)+7 ! + 2966+ 6@. '?-=98 *

6-3?<-+ ,9>>97638/+D -97 ,9>>97638/+D -97

+#6/+7 7 4, 6/>43'

30>2 &> '?-=98 *

3809 ./@<3/=+--9?8>381 -97 ./@<3/=+--9?8>381 -97

))4938/3- !+6:/)+7 ! &>98/ @/ '?-=98 *

+<5 / /8/./>>3

&7+66 ,?=38/== +--9?8>381 /=>+>/= +8. ><?=>= =>+<> ?:= -98=?6>381

3-2+/6 69A/<= '37 %3/1/<

9955//:381 A<3>/ ?: :+C<966 =/<@3-/= >+B =/<@3-/= 038+8-3+6 =>+>/7/8>= >+B :6+88381 -98=?6>381 =/<@3-/=

+@3. <+?8

?=38/== +8. 038+8-3+6 -98=?6>381 ,?=38/== +8. :/<=98+6 >+B :</:+<+>398 %& </:</=/8>+>398 ,9955//:381 :+C<966

9?3= 3?<-+ 88+ 9:/D 3?<-+

!98:<903> +?.3>381 +--9?8>381 +8. >+B/=

+<3+88/ /(<3/= 3-2+/6 /(<3/=

6=2/=>59 +96 -97 6?:3>+=2/=>59 798>3/6 -97

?=38/== +--9?8>381 +8. C/+< 6981 38-97/ >+B </:9<>=

?:3>+ &2/=>59 98>3/6

'*-+88 97/3+77 !+6:/)+7

! 6@/<898 &>/ '?-=98 *

44:<?D38 -97-+=> 8/> =7+66,3D:<9= -97

&7+66 ,?=38/== +--9?8>381 >+B -98=?6>381

37 #<?D38 +<96 +8./6

!8+:+37 +'18= "'< !+6:/)+ ) 49 )+C '?-=98 *

=+8.C =>/@/8=</>+B -97 =>/@/8=</>+B -97

&7+66 ,?=38/== +--9?8>381 +8. :+C<966 =/<@3-/ &/ 2+,6+ =:+896

?63/ &>/@/8= &+8.C & 9D3819 6+?.3+ ' &>/@/8=

'= /22+6 425'3= ! "<+-6/ %. &>/

'?-=98 *

49/ 7+C2377/< -97 7+C2377/< -97

66 >C:/= 90 >+B :</:+<+>398 38-6?.381 +66 =>+>/= %& </:</=/8>+>398 =7+66 ,?=38/== -98=?6>+8>=

9/ +C C88/ 377/<

'67437 441+= !8+5.'3

<+8> %. '?-=98 *

8=>/:2+8 :.=-:+= -97 :.=-:+= -97

'+B +?.3>381 +--9?8>381

</. 996/C !+8-C &>/:2+8 #+><3-5 996/C

6/>43' ))4938/3- !+6:/)+7 3)

) <+8> %. &>/ '?-=98 *

04/<,/ +96 -97 !

&7+66 ,?=38/== +--9?8>381 +8. >+B+>398 :/<=98+6 >+B %& </=96?>398 -E= :+C7/8> :6+8=

</./<3-5 <,/

3 ".+ 1')0 ))4938/3-

<9+.A+C &>/ '?-=98 *

<6+8/ 38>2/,6+-5+D -97 ,/=>>?-=98,995= -97

--9?8>381 ,9955//:381 :+C<966 =+6/= >+B 89>+<C

%98.+ +8/

/).'1+ '9(+68

! &A+8 %. &>/ '?-=98 *

73-2+6/ 472-:+ ,3D 472-:+ ,3D

=>+>/ :6+88381 ,?=38/== +8. 38.3@3.?+6 >+B/= 038+8-3+6 =>+>/7/8>=

3-2+6/ +?,/<>

1+/3 46- +7389 #<38-3:+6 '?-=98 *

3809 56/3849<1 -97 56/3849<1 -97

'+B :6+88381 +8. :</:+<+>398 38.3@3.?+6 ,?=38/== /=>+>/= +8. ><?=>=

+<- 6/38 +83/6 9<1

4(+68 4-+67 " ) )/>79</ '?-=98 *

<91/<= <9,/<>2<91/<=-:+ -97 <9,/<>2<91/<=-:+ -97

38+8-3+6 -98=?6>+8>= >+B -97:63+8-/ +--9?8>381 =/<@3-/=

%9,/<> %91/<=

437918/3- # " 9B '?-=98 *

3809 /-6-98=?6>381 -97 /-6-98=?6>381 -97

+38>/8+8-/ =:/-3+63D/. +8. </79>/ +--9?8>381 % =/>?: +8. +.7383=><+>398

63 +<<3@+

& )4938/3- !4198/437

! 3<=> @/ '?-=98 *

./,,3/ /D+--9?8>381 8/> !

&7+66 ,?=38/== +--9?8>381 +8. >+B

/,9<+2 9?-2+<.

/11 774)/'8+7 ))4938/3 <9+.A+C &>/ '?-=98 *

2366 +==9-3+>/= /+<>26385 8/> 2366+==9-3+>/=+--9?8>381 -97

&7+66 ,?=38/== +--9?8>381 38-97/ >+B :</:+<+>398 09< 38.3@3.?+6= +8. ,?=38/==/= 38-97/ >+B :</:+<+>398 09< +66 =>+>/=

)+C8/ 366

!'(/34 '3=43 ))4938/3- ! +7389 ./ 6+ 3/8/1+ '?-=98 *

@46/@38/ C+299 -97 =+,389-+8C98+--9?8>381 -97

&:/-3+63D381 38 =96/ :<9:<3/>9<= E= 898 :<903>= & 9<:= 9<:= +8. :+<>8/<=23:= >9 38-6?./ </=>+?<+8>= </>+36 =>9</= -98><+->9<= +8. =?,-98><+->9<= /;?38/ 0+-363>3/= :/> =+698= +8. </+6 /=>+>/ :<90/==398+6=

(+6+<3/ /@38/

%+85/. ,C >2/ 8?7,/< 90 :<90/==398+6 =>+00 38-6?.381 :+<>8/<= %+85/. 3809<7+>398 3= :<9@3./. ,C ,?=38/== </:</=/8>+>3@/= +> 89 -2+<1/ +8. 3= <+85/. +6:2+,/>3-+66C 38 -+=/ 90 >3/= ">2/< ,?=38/==/= A/</ -98>+->/. ,?> /3>2/< ./-638/. 9< .3. 89> </=:98. ,C ./+.638/ '2/</ 3= 89 -2+<1/ >9 ,/ 38-6?./. 38 8=3./ '?-=98 ?=38/== 63=>381= ! 89> :<9@3./. )! A9?6. 89> .3=-69=/ ! 89> 63=>/. 6+=> C/+< !% 63=>/. 6+=> C/+< ,?> <+85381 -<3>/<3+ 89> :<9@3./.

InsideTucsonBusiness.com

JANUARY 4, 2013

"&; 5*4&5*56 &2/

86.2*66 ))5*66

-32* 314&2< 1&.0 $*'6.7*

#2.7*) $&< 3+ "8(632 &2) !387-*52 5.=32&

" :880=.0 $,=6 ::; '?0 (@.>:9 +

491: @94?0/B,D?@.>:9 :=2 @94?0/B,D?@.>:9 :=2

&9* !7*9*26 *&07< "&; !*59.(*

' ?3 A0 (@.>:9 +

>?A9> ,:7 .:8 /> ?,C .:8

.'*57< "&; !*59.(* ';00/B,D (@.>:9 +

74-0=?D?,C 28,47 .:8 74-0=?D?,C .:8

!7*9*26 *&07< "&; !*59.(*

* 5: *,D (@.>:9 +

>,9/D >?0A09>=0?,C .:8 >?0A09>=0?,C .:8

*&(- 0*.6(-1&2

&4A0= &/ '?0

(@.>:9 +

491: -0,.31704>38,9 .:8 -0,.31704>.38,9 .:8

32=9&5 "&; !*59.(*6 ' ?3 A0 (@.>:9 +

;2:9EA,= D,3:: .:8 2:9EA,=?,C>0=A4.0 .:8

&11*0 *&0 &8*5 =,9? &/ '?0 (@.>:9 +

491: 3-7.;, .:8 3-7.;, .:8

! "&; 0&22.2, 5384 (,9<@0 )0=/0 &/ (@.>:9 +

3 *78526 5*4 .0*) &67 %*&5

3 *78526 2).9.)8&0 86.2*66

3 3(&0 "&; 5*4&5*56

3 ++.(*6 3(&0 &7.32&0

!*59.(*6 ++*5*)

"34 3(&0 ;*(87.9*6

%*&5 67&'0 3(&00<

=00 ?,C ;=0;,=,?4:9 1:= 7:B ?: 8:/0=,?0 49.:80 3:@>03:7/> -09014?> >.=009492 ,9/ 09=:77809? .:88@94?D =010==,7> 1:= =09? 8:=?2,20 @?474?D ,>>4>?,9.0 -,96492 ,9/ ,>>0? -@47/492 :;;:=?@94?40> ,9/ 149,9.4,7 0/@.,?4:9

(:9D $099

&0,7 0>?,?0 ,..:@9?492 ?,C ;=0;,=,?4:9 49/4A4/@,7 ,9/ -@>490>>

,A4/ '?0A09>

(,C ;=0;,=,?4:9

",9.D ' ,77

1470 -@>490>> ?,C ;=0;,=,?4:9 8@7?4 >?,?0

@740 '?0A09> ',9/D ' !:E492: 7,@/4, ( '?0A09>

@/4?492 ?,C ;=0;,=,?4:9 ,9/ ;7,99492 0>?,?0 ;7,99492 ,9/ ,/8494>?=,?4:9 =@.0 0,.3 =0?4=0809? ;7,99492 ,9/ ,/8494>?=,?4:9 & ,9/ :=2,94E,?4:9,7 .:9>@7?492 .:>? >02=02,?4:9 8,=4?,7 /4>>:7@?4:9 74?42,?4:9 >@;;:=?

8842=,?4:9 ,..:@9?492 ;,D=:77 49.:80 ?,C 0 1470

$0?0= :9EA,=

9/4A4/@,7 .:=;:=,?0 ;,=?90=>34; ?=@>? 9:9;=:14? 8@7?4 >?,?0 =0;=0>09?,?4:9

:39 $ ,@0=

,1>?,C ,:7 .:8 ,/07>?:90 .:8

(,C ;7,99492 ,9/ ;=0;,=,?4:9 149,9.4,7 ;7,99492 49A0>?809?> ,9/ 49>@=,9.0

011 /07>?:90

&9.) &6* >.,7,9?0 &/ (@.>:9 +

/,A4/ :,>0.;, .:8 ?@.>:9.;, .:8

(,C -::6600;492 %@4.6-::6> >@;;:=?

,A4/ #,>0 990??0 '?0A09> *,77D '.3=:0/0=

0.+732 &5632 00*2

" *478:? &/ '?0 (@.>:9 +

A4=2494, /40-:7/ .741?:97,=>:9,7709 .:8 .741?:97,=>:9,7709 .:8

:8;=0309>4A0 ,..:@9?492 ,9/ .:9>@7?492

,D @.6

6 ,8; :B077 &/ '?0 (@.>:9 +

100/-,.6 =,9/,.;,> .:8 =,9/,.;,> .:8

:=;:=,?0 49/4A4/@,7 ,9/ 49?0=9,?4:9,7 ?,C0> ,>>@=,9.0 >0=A4.0> 1=,@/ ,9/ 1:=09>4.> ,..:@9?492 >0=A4.0> -@>490>> ,9/ B0,7?3 8,9,20809? ( >0=A4.0>

:9 &,/,6:A4.3 (,A4 !060?:9

5.=32& "&; &572*56 =,9? &/ (@.>:9 +

,?; ,E?,C;,=?90=> .:8 ,E?,C;,=?90=> .:8

(,C ;=0;,=,?4:9

49/, 4//70 !:9, :@=D

8.(/ .7(-*00 &.6- =:,/B,D '?0 (@.>:9 +

491: <88.;,> .:8 <88.;,> .:8

(,C ;=0;,=,?4:9 ,..:@9?492 ;,D=:77 ,..:@9?> ;,D,-70 -@>490>> A,7@,?4:9 ,@/4?

011 %@4.6 '.:?? !,4>3 !,=6 !4?.3077

*,.*5 &55 3253* =:,/B,D '?0

(@.>:9 +

=.8?@.>:9 =.877; .:8 =.877; .:8

(,C >0=A4.0> ,9/ >:7@?4:9> ,@/4? ,9/ :?30= ,>>@=,9.0 >0=A4.0> .:8;=0309>4A0 -::6600;492 1:=09>4. ,..:@9?492 8,9,20809? ,9/ -@>490>> .:9>@7?492

=4??:9 '488:9> !,=6 :B70D ,A4/ ,=-0= "4.:70 ( '48;>:9

5.=32& ((3827.2, !*59.(*6 2(

* =,9? &/ '?0 (@.>:9 +

150=-0 ,:7 .:8 "

9/4A4/@,7 09?4?D ,77 >?,?0> ?,C,?4:9 ;0=>:9,7 ?,C &' =0>:7@?4:9 ;,D809? ;7,9> .F> 7409 =070,>0> ,9/ 2,=94>3809?>

=0/0=4.6 =-0

8):., 0*:*5 3 ,8; :B077 = (@.>:9 +

491: 7@/B42670B0= .:8 7@/B42670B0= .:8

@/4?492 ,9/ ,..:@9?492 ?,C ;=0;,=,?4:9 ,9/ ;7,99492 &' =0;=0>09?,?4:9 -@>490>> ,/A4>:=D

3=4> * @/B42 @740 ' 70B0= =4. &@/90=

&1'*5 ((3827.2,

" 'B,9 &/ (@.>:9 +

" "

(,C ;=0;,=,?4:9 >0=A4.0>

48 09?E

.(/*< *''6 6 " #=,.70 &/ 7/2 (@.>:9 +

5:39 /4.60D70--> .:8 /4.60D70--> .:8

(,C ;=0;,=,?4:9 ?,C ;7,99492 ,..:@9?492 ;,D=:77 ;=:.0>>492 %@4.6-::6> .:9>@7?492

,=?0= 4.60D :39 0-->

03:*56 .*,*5 663( =:,/B,D '?0 (@.>:9 +

84.3,07 17:B0=>=4020= .:8 17:B0=>=4020= .:8

(,C ;7,99492 ,9/ .:9>@7?,?4:9

!4.3,07 7:B0=> (48 &4020=

5&82 =,9? &/ (@.>:9 +

491: -=,@9;. .:8 -=,@9;. .:8

(,C ;=0;,=,?4:9

,A4/ =,@9

**,&2 .26(377 *232

" '?:90 A0 '?0

(@.>:9 +

,/E46 676.;, .:8 676.;, .:8

(,C ;7,99492 ?,C .:8;74,9.0 49/4A4/@,7 -@>490>> 9:9;=:14?> 0>?,?0>

,=7, 002,9 3=4>?:;30= 49>.:?? (:9D 09:9

&56326 330*< !7*4-&2

=,9? &/ (@.>:9 +

9>?0;3,9 ;/>.;,> .:8 ;/>.;,> .:8

(,C ;=0;,=,?4:9

=0/ ::70D ",9.D '?0;3,9 $,?=4.6 ::70D

855&<>6 86.2*66 !*59.(* 2( ';00/B,D '?0 (@.>:9 +

" "

(,C ;=0;,=,?4:9

=?3@= :7/-0=2

* *2*)*77. 3

" *478:? &/ '?0 (@.>:9 +

8/0-090/0??4 /-.:149,9.4,7 .:8 /-.:149,9.4,7 .:8

@77 >0=A4.0 $ 14=8

!,=6 0 090/0??4

&),*77 86.2*66 !*59.(*6 " 7A0=9:9 '?0 (@.>:9 +

55;=@E49 .:8.,>? 90? >8,77-4E;=:> .:8

'8,77 -@>490>> ,..:@9?492 ?,C .:9>@7?492

48 $=@E49 ,=:7 !,9/07

)).2,732 &2) 663(.&7*6

" #=,.70 &/ '?0

(@.>:9 +

14=8 ,//492?:9.;, .:8 ,//492?:9.;, .:8

@77 >0=A4.0 ,..:@9?492 14=8 ,@/4? ?,C .:9>@7?492

$,@7 //492?:9 3=4> :.3=,9 !,=4 ),709E@07,

&6/3' &1'385.&2 .2&2(.&0 )9.6356 7) " 4=>? A0 (@.>:9 +

" =6149 .:8

49,9.4,7 ;7,99492

$,?=4.4, &,>6:'?0A0 :=/09

*07*5>6 ((3827.2, 2( ::;0= 4= (@.>:9 +

749/,5:1 ,:7 .:8 ?@.>:9?,C0> .:8

::6600;492 ,..:@9?492 ?,C ;=0;,=,?4:9 ;,D=:77 >,70> ?,C

867 2) 663(.&7*6 =006 '? (@.>:9 +

5,9=@>? D,3:: .:8 "

(,C ;=0;,=,?4:9 ,9/ =0;=0>09?,?4:9 ;,=,702,7 ,9/ =0,7 0>?,?0 >,70>

,9 &@>?

! &2&,*1*27 2(

=:,/>?:90 = (@.>:9 +

<@,77>=- ,:7 .:8 "

@>490>> .:9>@7?492 ?,C ;7,99492 49.:=;:=,?4:9> ,9/ .:9?=:77492 , -@>490>> A09?@=0

&@/D %@,77> :39 & %@,77> 0,990 ! %@,77>

$=0A4:@>7D =,@9 >>:.4,?0> $=0A4:@>7D %@,77> 49,9.4,7 '0=A4.0> &,960/ -D ?30 9@8-0= :1 ?,C =0?@=9> ;=0;,=0/ 1470/ 7,>? D0,= &,960/ 491:=8,?4:9 4> ;=:A4/0/ -D -@>490>> =0;=0>09?,?4A0> ,? 9: .3,=20 ,9/ 4> =,960/ ,7;3,-0?4.,77D 49 .,>0 :1 ?40> #?30= -@>490>>0> B0=0 .:9?,.?0/ -@? 04?30= /0.7490/ := /4/ 9:? =0>;:9/ -D /0,/7490 (30=0 4> 9: .3,=20 ?: -0 49.7@/0/ 49 9>4/0 (@.>:9 @>490>> 74>?492> " 9:? ;=:A4/0/ *" B:@7/ 9:? /4>.7:>0 " 9:? 74>?0/ 7,>? D0,= "& 74>?0/ 7,>? D0,= -@? =,96492 .=4?0=4, 9:? ;=:A4/0/

49/, 07?0=

12 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

We’re here to help GROW your business! Jayne Henninger Owner

Joy Deehan Co-Owner

Understanding people from the inside out enables us to find jobs that work for them. For you, that means workers who are focused and more productive.

520.745.9696

Business/Clerical Staffing

5055 E. Broadway Blvd. Suite B-103 Tucson, AZ 85711

Manufacturing & Logistics Staffing

We get people…

Medical Clerical

who perform for you.

Call Center Staffing

Temporary/Seasonal Hiring Temp-to-Hire

Order staff or search jobs and apply online at www.remedystaffingtucson.com

MEDIA

Cox, Raycom try to pin blame for pulling cable plug on KOLD By David Hatfield Inside Tucson Business It’s difficult to tell how long the stand-off will go on between Cox Communications and Raycom Media that, as of midnight New Year’s eve, had removed KOLD 13 programming from the city’s major cable TV system. As of Wednesday (Jan. 2), Raycom officials said they stood ready to negotiate. For its part, Cox had issued a news release saying “Raycom is withholding their programming because Cox won’t give them a price increase that’s 250 percent more than what Cox already pays them for programming that is available for free over the air.” While nobody outside the parties involved in the dispute knows the details, others who are familiar with these types of negotiations are guessing that Raycom is asking that Cox pay it somewhere in the range of 85 cents to 90 cents per month per subscriber to carry KOLD’s programming on the cable system. While that may be a significant jump from 25 cents or 30 cents under the previous contract, the higher price isn’t out of line with what other stations are getting, say the others. Part of the problem also stems from the fact that Raycom’s previous contract with Cox was made five years ago. Typically the agreements are renegotiated every three years. “Cable operators like to use the line that why should their subscribers have to pay for something that broadcasters are giving away for free and that was all well and good, until cable companies decided they were going to try sell against local TV and they need the local channels to bring viewers to their systems,” said Dave Joseph, a former local broadcaster who has worked as a consultant in negotiating similar agreements in other markets but doesn’t know the specifics of the Raycom-Cox dispute. He says most cable viewing is to local broadcast channels that get paid only a few cents per subscriber. He points to research done by SNL Kagan that shows ESPN gets the largest per-subscriber fee at $4.69 per month, which single-handedly accounts for about 20 percent of what cable and satellite companies pay in programming fees. The dispute has meant that KOLD and its CBS programming on channels 13 and in high-definition on 1013, along with Me TV on channel 87 have been removed from Cox. Other systems including Comcast, DirecTV and Dish Network are not involved in the dispute. In fact, those other systems have all agreed to new contracts, Raycom says. Besides Tucson, the dispute involves Raycom and Cox systems in Cleveland; Panama City, Fla.; Baton Rouge, La.; Lake Charles, La.; and Richmond, Va. Joseph said that it’s unusual in his experience for broadcasters and cable companies to get to the point where a station is taken off a cable system. He also notes that KOLD will carry this year’s Super Bowl on Feb. 3, which could

be impetus for a resolution by that time.

Latest TV ratings Nielsen Media Research came out with the latest TV ratings for the Tucson market over the holidays showing not a lot of upside in news ratings for local affiliates when compared to a year ago, which local broadcasters say might be the result of issues over sampling for the ratings. CBS affiliate KOLD News 13 won the competitive local news races among targeted viewers 25-to-54 years-old but for the most part its ratings are down from a year ago while KVOA 4 was up slightly or flat and KGUN 9 was down or flat. As shown in the chart (opposite page), KOLD wins the 25-to-54 year-old race in the early-morning hours, at noon, 4 p.m., 5 p.m., 6 p.m. and 10 p.m. weekdays. KVOA is second in the early morning, noon, 4 p.m., 6 p.m. and 10 p.m. where it now trails KOLD by just 0.2 of a rating point. KGUN is in third place for most newscasts except for 5 p.m. where it eeked out a second-place showing. KMSB Fox 11 gained a little ratings traction in its ratings with ratings up slightly at 9 p.m. and at 7 a.m., where “Fox 11 Daybreak” is now performing slightly better than the state-wide program “Good Morning Arizona” did a year ago. As of Feb. 1 last year, KMSB is now being produced by KOLD under a shared services agreement.

Radio changes A couple of changes this week on the radio dial: • Sports-talk station the Source KCUB 1290-AM is now an affiliate of CBS Sports Radio, which is distributed by the station’s parent company, Cumulus Media. The network was launched Wednesday (Jan. 2) as a fulltime radio network and replaces Fox Sports on the Source. As part of the change the station keeps Jim Rome, who came over to CBS from Fox. Other CBS Sports personalities on the Source include Doug Gottleib, a former basketball player, and Scott Ferrall, who has had a program on Sirius XM satellite radio. An exception to the CBS line-up, the Source will keep the Dan Patrick Show in the mornings. • Nationally syndicated conservative political talker Michael Savage returned to Tucson’s airwaves Tuesday (Jan. 1) airing from 7-9 p.m. weekdays on the Voice KVOI 1030-AM. Savage had been off the air in the market since early October after winning an arbitration ruling that allowed him to leave his former syndicator. Savage’s show had previously been on the Truth KQTH 104.1-FM but that station didn’t actively pursue picking up his new show, citing other programming commitments.

Contact David Hatfield at dhatfield@azbiz.com or (520) 295-4237. Inside Tucson Media appears weekly.

InsideTucsonBusiness.com

JANUARY 4, 2013

TUCSON TV NEWS RATINGS Viewers 25-54*

Total Households share *

Trend*

T: 520-722-0707

Nov. 2012

May 2012

Nov. 2011

Nov. 2012

May 2012

Nov. 2011

1.8

1.9

1.8

18%

17%

20%



www.cpgraphics.net

5-7 a.m. Monday-Friday KOLD 13

News 13 This Morning

KVOA 4

News 4 Tucson Today

1.4

1.5

1.3

14%

15%



KGUN 9

Good Morning Tucson

0.7

0.9

1.0

15%

13%

15%



7-9 a.m. Monday-Friday KVOA 4

Today Show

2.2

2.0

1.9

19%

20%

21%



KGUN 9

Good Morning America

1.3

0.5

1.3

12%

14%



KOLD 13

CBS Early Show

0.4

0.6

0.8

10%



KMSB 11

Fox 11 Daybreak **

0.5

0.3

0.2



0.2

0.1

0.2



11 a.m. Monday-Friday KGUN 9

Morning Blend

Noon Monday-Friday KOLD 13

News 13

0.7

0.5

1.0

12%

13%

14%



KVOA 4

News 4 Tucson

0.6

0.8

16%

18%



4 p.m. Monday-Friday KOLD 13

News 13

0.9

0.7

0.9



KVOA 4

News 4 Tucson

0.6

0.7

10%



5 p.m. Monday-Friday KOLD 13

News 13

2.0

1.9

3.6

12%

14%



KGUN 9

KGUN 9 News

1.6

1.2

2.0

15%

13%

15%



KVOA 4

News 4 Tucson

1.2

1.3

1.4

12%

15%

16%



5:30 p.m. Monday-Friday KVOA 4

NBC-Brian Williams

2.2

2.9

2.3

17%

19%

17%



KOLD 13

CBS-Scott Pelley

2.0

1.4

3.8

12%

15%



KGUN 9

ABC-Diane Sawyer

1.6

1.5

13%

14%



11%



6 p.m. Monday-Friday KOLD 13

News 13

1.9

1.6

2.7

KVOA 4

News 4 Tucson

1.5

2.6

1.6

14%

11%



KGUN 9

KGUN 9 News

1.4

0.6

1.5

12%

10%

11%



9 p.m. Monday-Friday KMSB 11

Fox 11 News

1.6

1.5

1.1



KWBA 58

KGUN 9 News-CW

0.1

0.3

0.2



Don’t you hate dealing with multiple vendors? What if there was

ONE COMPANY that could take care of your: ❱Business Telephone Systems ❱ Managed Phone Systems ❱ Voice and Internet Access ❱ Hosted VoIP Service

❱ Low Voltage Cabling ❱ Computer Networking Services ❱ Managed IT Services ❱ and Video Surveillance?

WE CAN HELP.

10 p.m. Monday-Friday KOLD 13

News 13

3.3

3.8

4.4

18%

22%



KVOA 4

News 4 Tucson

3.1

2.1

2.8

13%

14%

13%



KGUN 9

KGUN 9 News

1.9

2.1

3.2

12%

15%



Source: Nielsen Station Index, November 2012 (Survey dates: Oct. 25-Nov. 21, 2012; April 26-May 23, 2012; and Oct. 27-Nov. 23, 2011.) * Viewers: Each whole rating point represents an estimated 4,080 viewers ages 25-54 in November and 4,230 in the previous two ratings periods. Household share: Market share of households watching TV. Trend: Year-over-year changes of more than 15% or at least 0.3 of a ratings point in viewers 25-54. ** Fox 11 Daybreak replaced Good Morning Arizona effective Feb. 1, 2012.

The Technology Movers

www.copper-state.com TUCSON

PHOENIX

FLAGSTAFF

1919 S. Country Club Rd. Tucson AZ 85713 P 520.795.1877 | F 520.795.6064

2820 N 36th Ave Phoenix AZ 85009 P 602.272.2800 | F 602.272.2828

1155 W. Kaibab Ln Flagstaff AZ 86001 P 928.774.8733 | F 928.773.7501

14 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

GOOD BUSINESS ON GUARD

Statistics show businesses, consumers are turning to BBB 2012 was a busy year. We, as a nation, participated in a grueling election, and witnessed all manner of major occurrences, both negative and positive. For Better Business Bureau it was also a notable year. The organization realized its 100th year as community mediator, teacher, counselor, reporter, watchdog, and proponent of marketplace trust. No other organization, private or public, plays such a delicate yet vital role in the contemporary relationship between business and customer. For an organization celebrating its centennial, it is encouraging to see just how relevant we are in today’s marketplace. BBB of Southern Arizona provided more than 690,000 instances of service in 2012 — dramatically up from just over 530,000 in 2011. Instances of service reflect the number of times we assist consumers in a calendar year. There’s a long-standing misconception the bulk of that assistance relates to complaints. In fact, only 3,200 instances of service provided in 2012 were specific to complaints. That doesn’t diminish the fact that our free conciliation process is a valuable tool

for businesses and consumers. The whole idea is that if businesses voluntarily work toward fair resolution – and overall ethical conduct – they uphold the KIM STATES premise of self regulation. Southern Arizona businesses successfully resolved 69 percent of complaints through BBB’s voluntary process in 2012. In taking a closer look, those companies accredited through BBB resolved 97 percent of complaints filed against them while those not BBB Accredited resolved just 57 percent. It tells us that the responsible business sees the consumer’s demand for help in today’s complex marketplace as a worthy challenge and as a tremendous opportunity to assert leadership. That’s good news for any of us who have a stake in the business community. Another piece of good news is that in a socially networked world that makes it

TUCSON BBB ACTIVITY REPORT DECEMBER 2012 Top 10 most complained about industries

Complaints

Settled

Property management

100%

Used car auto dealers

50%

Apartments

83%

Cable and satellite TV companies

60%

New car auto dealers

100%

Motorcycle dealers

100%

Auto repair and service

33%

Hotels

33%

Credit unions

67%

Roofing contractors

Top 10 most inquired about industries

Establish and maintain a positive track record in the marketplace.

Advertise honestly Adhere to established standards of advertising and selling.

Tell the truth Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor promises Abide by all written agreements and verbal representations.

Be responsive Address marketplace disputes quickly, professionally, and in good faith.

Safeguard privacy Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.

Embody integrity Approach all business dealings, marketplace transactions and commitments with integrity.

Contact Kim States, CEO of the Better Business Bureau of Southern Arizona, at kstates@tucson.bbb.org or (520) 888-6161. The BBB website is www.tucson.bbb.org. On Guard appears the first week of each month in Inside Tucson Business.

100%

Air conditioning contractors and systems

1,077

Auto repair and service

1,077

Plumbing contractors

Used car auto dealers

961

Roofing contractors

928

General contractors

821

Property management

558

Movers

513

Dentists

489

Electrical contractors

473

Source: BBB of Southern Arizona

Build trust

W FOLLO DER A E L E TH

Inquiries

10.

easier than ever for consumers to become more informed, more involved, and more outspoken, we saw complaint volume decrease slightly for three years before holding steady last year at this BBB. Each year we don’t see a rise in complaints, yet see a rise in the number of reports being accessed on businesses, is a year that we can say we made progress on our mission of advancing trust in the marketplace. When trust gains ground we all win. BBB and the more than 2,100 local businesses that support our mission aren’t alone in this belief. In BBB’s 100th year, consumers’ gave us their seal of approval by utilizing our services more than ever before. Locally, Southern Arizona businesses were inquired about by consumers in record numbers. In 2012, Southern Arizona consumers accessed BBB reviews on local companies more than 525,000 times, up from just over 400,000 in 2011. They directly accessed our list of member businesses over 100,000 times, up from just over 60,000 a year earlier. It’s apparent in the way our services are being increasingly used by consumers that trust is not only relevant, but very much in demand. Of course, there’s always room for improvement. In 2013 it’s our goal to resolve an even higher percentage of complaints received. We’ll need more cooperation from businesses that in the past may not have treated their disagreements with customers as seriously as they should have; the more businesses that see the value in resolving their disputes with customers, the better for southern Arizona businesses and consumers. These are BBB’s Standards for Trust. Use them to build trust — and success — with your customers in 2013:

966

Twitter

http://twitter.com/#!/azbiz

InsideTucsonBusiness.com

JANUARY 4, 2013

SALES SALES JUDO

Diagnosing the performance of your revenue producers The problem with evaluating the performance of revenue producers solely on their revenues and variable contribution, as we detailed two weeks ago is that it just doesnâ&#x20AC;&#x2122;t provide enough diagnostics behind the whys and hows of these bottom line figures. Are your revenue producers doing enough prospecting for new accounts? If your revenue producers are generating a sufficient number of â&#x20AC;&#x153;first meetings,â&#x20AC;? are they moving enough of them through the other stages of your sales process? Or are they getting hung up one one or more of those stages? There is a technique that works well both for performance reviews and for diagnosing problems. It is adapted from a method popularized by Stephan Schiffman in his little book, â&#x20AC;&#x153;Getting to Closed.â&#x20AC;? Note: this works best for moderately complex, consultative sales â&#x20AC;&#x201D; i.e., not for simple transactions with one-call closes â&#x20AC;&#x201D; with sales cycle times of from one to six months and have five to seven phases involved in the sale from first meeting to the start of service involving from three to four decision makers and influencers. Basically it involves measuring results of account executives against quarterly standards or quotas as they progress through seven phases of a standard sales process: 1. The pursuit containing the number of â&#x20AC;&#x153;suspects,â&#x20AC;? or unqualified opportunities, who are called on by a sales executive to arrange a first meeting. 2. The number of first meetings held with suspects. 3. The number of opportunities that advance to the fact-finding phase where information for the qualification and presentation processes is collected. 4. The opportunities for which presentations have been made or written proposals submitted. 5. Those qualified prospects who have entered into negotiations, trials or pilots. 6. Those opportunities for which contracts, purchase orders or â&#x20AC;&#x153;approved vendor statusâ&#x20AC;? have been created. 7. The number of new clients for whom services have commenced or products been purchased. The seventh phase is further broken down into five smaller subdivisions: â&#x20AC;˘ Total closed, containing the total number of opportunities that started to buy from the company during that quarter. Or one of four lead types: â&#x20AC;˘ â&#x20AC;&#x153;Pâ&#x20AC;? for a prior client â&#x20AC;˘ â&#x20AC;&#x153;Râ&#x20AC;? for an introduced referral â&#x20AC;˘ â&#x20AC;&#x153;Iâ&#x20AC;? for an inbound lead or inquiry â&#x20AC;˘ â&#x20AC;&#x153;Câ&#x20AC;? for a cold call If youâ&#x20AC;&#x2122;d like to see a table showing how this can play out, please see online version of this column â&#x20AC;&#x201D; at www.Inside TucsonBusiness.com, click â&#x20AC;&#x153;featuresâ&#x20AC;? on the top bar and â&#x20AC;&#x153;Sales Judoâ&#x20AC;? â&#x20AC;&#x201D; but in the meantime Iâ&#x20AC;&#x2122;ll

try to give you an example of how it should work for one company. Weâ&#x20AC;&#x2122;ll start with the total number of opportunities in a sales executiveâ&#x20AC;&#x2122;s pipeline for a quarter. We start SAM WILLIAMS with 500 suspects who are pursued, resulting 60 first meetings and 48, or 80 percent, that lead to fact-finding sessions. The other 12, or 20 percent, dropped out of the pipeline either due to their satisfaction with a pre-existing solution, an incumbent provider (including doing nothing), lack of interest, preference for a competitor, having other more pressing priorities or incompatibility with the sales executive. Of the 48 that lead to fact-finding sessions, 39, or 81 percent, progressed to opportunities for negotiations, pilots or trials. Those that dropped out at this point did so for the same reasons as companies that dropped out in the earlier stages. In the end, letâ&#x20AC;&#x2122;s say 11 companies, or 92 percent of those entering the contract phase, actually began to buy from the organization. We lost one opportunity to an incumbent provider or competitor which, when it learned it was about to be displaced, came back with a killer counter offer. As a result, 18 percent of first meetings in this example resulted in first buys or starts. That represents the standard closing rate for sales of this type. Of the 11 companies closed, 4, or 36 percent were â&#x20AC;&#x153;Pâ&#x20AC;?s, prior clients; another four were â&#x20AC;&#x153;Râ&#x20AC;?s, referrals; two were â&#x20AC;&#x153;Iâ&#x20AC;?s, inbound leads; and one was a â&#x20AC;&#x153;C,â&#x20AC;? a prospected cold call. As part of this exercise, the average number of weeks between each of the seven phases is also calculated. It usually takes about 2Â˝ weeks to move from first meeting to fact finding, 1Â˝ weeks to move on to the proposal or presentations stage, two more weeks to get to negotiations, 2Â˝ weeks to get a contract or purchase order, another 1Â˝ weeks to complete the process and, finally, two more weeks to begin to generate revenue â&#x20AC;&#x201D; all totaled an average sales cycle time of 12 weeks, or three months. Itâ&#x20AC;&#x2122;s worth noting that prior clients usually have a shorter sales cycle time of about eight weeks, referrals un about 10 weeks, inbound leads take about 12 weeks and cold calls take 14 weeks. In our example, total revenues are $330,000 and average per sale closed is $30,000. The total contribution from the sales executive is $200,000 or $18,182 per average sale for a total contribution margin of 61 percent. Now letâ&#x20AC;&#x2122;s take follow a first-year sales executive, Kim Jones. She starts with 611

suspects, of which 76, or 12 percent first meetings; of which 52, or 68 percent, yield to fact-finding sessions; 41, or 79 percent, received proposals or presentations; 23, or 56 percent, moved on to negotiations; and 10, or 43 percent, yielded to a contract or purchase order. Kim Jonesâ&#x20AC;&#x2122; performance is below standard. At the end of this column online

Iâ&#x20AC;&#x2122;ll have one explanation.

Contact Sam Williams, president of the business-to-business sales consultancy firm New View Group, at swilliams@ newviewgroup.net or (520) 390-0568. Sales Judo appears the first and third weeks of each month in Inside Tucson Business.

$ 7XFVRQ &ODVVLF

1 $OYHUQRQ :D\ /RGJH2Q7KH'HVHUW FRP

16 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

OUT OF THE OFFICE ON THE MENU

ARTS & CULTURE

Call it ‘Salt del Sol’; artisan salt at PY Steakhouse

TSO’s Just For Kids does ‘Peter and the Wolf ’

companions as well. The restaurant’s When the Boston Market chain pulled servers enjoy making recommendations on salt shakers from its tables last year — a the salts that pair best with different move to encourage guests to reduce their entrées, whether it’s a seared cut of beef or sodium intake levels — it made national a filet of fresh fish. news and other restaurants have Brady sources his salts from a now begun to reduce the purveyor in Washington, and sodium in their menu items. But rotates the selections every two a Tucson restaurateur has gone months. His current line-up against this grain, so to speak, includes a chipotle sea salt with by preserving salt’s rightful a “crisp taste and earthy spiciplace on the dining room table, ness,” a black truffle salt with a and offering his guests the “mushroomy” profile, and a opportunity to enhance their bonfire extra bold smoked sea culinary experiences with salt, a “rich and hearty” selection artisan salts. that is the outcome of a smoking Introducing Tucson’s salt MATT RUSSELL process using seven different sommelier. woods. Kevin Brady, manager of the The salt program carries over to the PY PY Steakhouse at Casino del Sol, 5655 W. lounge as well. The black truffle salt lines Valencia Road, has been a salt sophisticate the rim of Sangre por Sangre, the PY’s since early in his career, and brought this passion to the restaurant when it opened in interpretation of a Bloody Mary with bacon-infused mezcal. The PY Old 2011. In fact, gourmet salt plays a leading Fashioned features a rosemary-infused role at the elegant steakhouse. It not only occupies a space on the dining room tables, simple syrup which includes a small dusting of gourmet salt. it’s very much a centerpiece. “We don’t want to bore our guests with a Brady’s servers have each been specially common fleur de sel from the Brittany trained on the restaurant’s artisan salt coast,” Brady said, but he keeps it on hand program and introduce three featured salts for those who prefer a more pedestrian to their guests as they’re seated for dinner selection. Tuesday through Saturday nights. I, on the other hand, would prefer a The salts are delivered to the tables in truffle salt lick. small “salt cellars” with miniature spoons, to effectively regulate the amount added to the food. Brady explained that many of the Contact Matt Russell, whose day job is salts are highly concentrated and a little CEO of Russell Public Communications, at will go a long way. mrussell@russellpublic.com. Russell is also Much like a wine pairing, where a the host of “On the Menu Live” that airs 4-5 specific varietal will bring out the best in p.m. Saturdays on KNST 97.1-FM/790-AM. certain foods, salts have their optimal food

50% OFF for 2 months

Film

Art

No hidden fees, no admin fees.

MOVE IN TODAY!

• FREE use of a U-Haul truck for move-in

• Climate-controlled units in seven sizes

• Easy access off of I-10 *Free Wi-Fi Office

• Convenient access between 6am & 9pm

• Gated complex with security cameras

• Visa, MasterCard, American Express & Discover cards accepted *Postal Boxes

• Wide variety of unit sizes, including pull through units for car storage

Holly Roberts. The Tucson Symphony Orchestra’s Witkin’s photographs are both nightexcellent series of program of music for marish and beautiful at the same time, children called Just For Kids, on Saturday while both Roberts’ and Briggs’ artwork is (Jan. 5) features a performance of the 1936 the kind that will be long-remembered. The Russian classic “Peter and the Wolf,” by show is up through April 6. composer Sergei Prokofiev. Performed by the TSO’s wind quintet, there are two performances, at 10 and 11:15 a.m. in The first weekend of 2013 the Symphony Center, 2175 N. features two high-profile films. Sixth Ave. One is “Promised Land,” The concerts are free but a starring Matt Damon and John $3 per person donation is Krasinski who fight to sway encouraged. Further, children public opinion on natural gas are invited to attend in their “fracking” in a small town. favorite animal costumes, or to HERB STRATFORD Others in the film are Hal bring a favorite stuffed animal Holbrook, Frances McDormand to the show. and Rosemarie DeWitt. Also opening this weekend is “Hyde Park on Hudson,” which tells the story of a secret relationship between President Davis Dominguez Gallery, 154 E. Sixth Franklin D. Roosevelt and a distant cousin St., opened a new exhibit this week of during the lead-up to World War II. works by two abstract painters and an The relationship unfolds during a visit abstract sculptor. from the King and Queen of England to Works by artists David Pennington and FDR’s country home. Bill Murray is Amy Metier are paired with dynamic sculptures by Steve Murphy. The show will outstanding as FDR. be up through Feb. 9. Also opening this week is a new show of Contact Herb Stratford at herb@ artwork at Etherton Gallery, 135 S. Sixth ArtsandCultureGuy.com. Stratford teaches Ave., titled “Surface Tension.” Arts Management at the University of Arizona. His The work of renowned photographer column appears weekly in Inside Tucson Business. Joel-Peter Witkin is paired with mixed media done by Alice Leora Briggs and

secure . clean . accessible

5650 W Coca Cola Place • Only 12 minutes from Heritage Highlands! • Tucson, AZ 85743

Phone (520) 744-1400 • Fax: (520) 744-7579 • www.storage-tucson.com

InsideTucsonBusiness.com

JANUARY 4, 2013

BRIEFS GET ON THE LIST Next up: Ad agencies, PR and Graphics firms The 2013 Book of Lists will be published Jan. 25. Inside Tucson Business is now gathering data for the 2014 edition. Upcoming lists are: • Jan. 11: Economic development organizatons • Jan. 18: Advertising agencies, Public relations firms, Graphic design firms • Feb. 1: Public school districts, Private elementary schools, Private secondary schools, Charter schools • Feb. 8: Colleges and universities, Specialty and training schools, Child care providers • Feb. 15: Commercial real estate brokers, Commercial building contractors, Commercial real estate managers If your business fits one of these categories, update your profile now. Go to www.InsideTucsonBusiness.com and click the Book of Lists tab at the top of the page. New and unlisted businesses can create a profile by following the directions. The Book of Lists is a year-round reference for thousands of businesses and individuals.

PROFESSIONAL SERVICES

R&A CPAs add Charvoz & Fortino R&A Certified Public Accountants, 4542

E. Camp Lowell Road, has expanded through a merger with Charvoz & Fortino PLLC. Known as C&A, 4556 E. Camp Lowell Road, the firm was headed by business partners Charles Charvoz and Henry Fortino. The merger adds eight staff members to R&A, bringing the total to 49 employees. Charvoz is a shareholder in the merged firm and Fortino has assumed the duties of director of audit, said R&A senior partner Don Radakovich. Earlier in their careers, Radakovich and Charvoz had worked together. R&A CPAs was founded in 1942 as Aaron Paul & Company. Radakovich joined the company in 1967 as a junior accountant. Charvoz has 25 years of CPA-firm experience in audit, consulting and taxation. Fortino has 12 years of accounting experience, primarily in performing audits. “In an environment of ever-increasing tax and auditing complexity, we are pleased to combine our decades of experience to further serve our clients,” said Radakovich.

building that housed the now-closed restaurant called The Grill. Firewalls inside the building restricted the blaze from spreading to adjoining businesses of Wig-o-Rama and an under-development bar called Voodoo Jack’s. Those businesses sustained water and smoke damage. Once on the scene, firefighters with the Tucson Fire Department determined the fire was in the attic space of the building. Crews searched the building and discovered no one inside. The roof of the building sustained heavy damage and several air conditioner units fell through to the interior. Tucson Fire officials have not yet determined the cause of the blaze. Damage was estimated at about $750,000.

RETAIL

On Jan. 29, Sahuarita Town Mayor Duane Blumberg will present the town’s annual update at the Desert Diamond Casino, 1100 W. Pima Mine Road, east of Interstate 19. The State of the Town event begins with registration at 10:30 a.m. and conclude about 1 p.m. Tickets are $45 per person and tables of eight are $350. Details, information and

Fire routes historic downtown building A historic building on the 100 block of East Congress Street was heavily damaged in a fire early Tuesday morning (Jan. 1). Most of the fire damage occurred in a

GOVERNMENT

Mayor to give Sahuarita update on Jan. 29

reservations are being handled by the Metropolitan Pima Alliance at www.mpaaz.org/ events online.

ENVIRONMENT

Entities combine to offer free landscape training It’s a Green Industry obsession: to ensure that water is used efficiently in the design, installation and maintenance of landscapes. And it’s free training for landscape professional. Beginning Tuesday (Jan. 8) and continuing through Feb. 5, two workshops per week will be offered to landscape professioanals through the SmartScape Program. Topics include desert adaptive plants, irrigation systems, designing SmartScapes and landscape water management. Although the educational information is geared to landscape professionals, urban property managers, plant and nursery staff, landscape architects and designers, also are invited to attend, To register, go to tucsonaz.gov/water/ smartscape online or contact the SmartScape Program at (520) 626-5161. SmartScape is a partnership of Tucson Water, the Pima County Cooperative Extension, and University of Arizona College of Agriculture & Life Sciences.

PEOPLE IN ACTION ELECTIONS Arizona’s Children Association has announced the following new officers for its board of directors: Ingrid Novodvorsky, Ph.D., director of the College of Science Teacher Prep Program for the University of Arizona, chair; Holley Stacy, chair-elect, Vice president private banking, M & I Private Bank; Tom McKenna, first vice chair, vice president Tucson Electric Power; Barbara Sparks, second vice chair, president of Ridgewood Associates PR; Amelia Anderson, treasurer, managing director of corporate finance and treasury, U.S. Airways; and Renee Dinwiddie, secretary, southwest regional service manager, Blue Cross, Blue Shield. NEW HIRES Snell & Wilmer has announced the addition of three attorneys to the Tucson office. Serge Martyn, Matt Milner and Cindy Schmidt have all joined the firm as associates. Martyn is in the firm’s commercial

litigation group. He comes to Snell & Wilmer from the London office of Davis Polk & Wardwell where he was an associate in the general corporate department. From August 2010 to August 2011, he served as a law clerk in the office of The Honorable Carlos T. Bea, 9th Circuit Court of Appeals, in San Francisco. Martyn earned his law degree at the University of Virginia School of Law. Milner’s practice is focused on commercial litigation and labor and employment. He received a bachelor of arts degree in philosophy with honors from Trinity College in Hartford, Conn. He earned a law degree from the University of Arizona Rogers College of Law. Schmidt’s practice is concentrated in commercial finance, real estate and business transactions. She is a graduate of the University of Illinois in Urbana, where she was awarded bachelor of science and master of education degrees. She earned a law degree from the University of Arizona’s James E. Rogers College of Law.

SERGE MARTYN

Imagine Greater Tucson has hired Nicole Taylor as outreach manager. In her role, Taylor will continue community dialog and involvement on a jurisdictional and regional level, and building partnerships with organizations and businesses throughout the region. Taylor relocated to Tucson 13 years ago to attend the University of Arizona. Dorie Morales has taken on the role of publisher of Green Living Magazine. Morales is owner of Traditional Media, which publishes the magazine. Morales will be responsible for leading all aspects of this premier sustainable lifestyle magazine forward.

MATT MILNER

CINDY SCHMIDT

{TELL US ONLINE} Now your business can tell Inside Tucson Business about new hires, promotions and special awards online. Go to www.insidetucsonbusiness.com and click the “People in Action” button. From there you can submit your announcement and we’ll publish it online and in print. She has a B.F.A. from the University of Arizona. Jeffrey E. Stein has been named director of operations for Green Living Magazine. He will be responsible for managing administrative and operational functions of the magazine. Stein has a bachelor’s of science degree in economics from the Wharton School of Finance and Commerce at the University of Pennsylvania.

CODAC Behavioral Health Services has hired Jennifer Breslin as director of program development. Breslin graduated from the University of Arizona with a Ph.D. in clinical psychological science. Her areas of interest include perinatal mood and anxiety disorders, cooccuring substance abuse and mental illness, and behavioral sleep medicine. CODAC Behavioral Health Services has hired Ashley James as

KRISTINE HALL

coordinator of multimedia communications. James graduated from the University of Arizona with a bachelor’s degree in journalism. Before joining CODAC, James was a marketing and communications assistant at a local law firm. CODAC Behavioral Health Services has hired Shannon Padilla as a psychiatric nurse practitioner. Padilla has more than 18 years of experience as a registered nurse and more than ten years experience in adult psychiatric and mental health nursing. She earned a bachelor’s degree from the University of Phoenix and a master’s degree from New Mexico State University. Padilla is certified as an

Adult Psychiatric Mental Health Nurse Practitioner. CODAC Behavioral Health Services has hired William Reynolds as a physician assistant. Reynolds recently completed 30 years of service in the United States Navy as a physician assistant and has a wide variety of clinical experience in family medicine. He is a member of the American Academy of Physician Assistants and has received numerous Navy and Marine Corps Commendation and Achievement Medals for superior performance. Reynolds received his master’s degree in physician assistant studies from the University of Nebraska. CODAC Behavioral Health Services has hired Ahmad Taylor as a physician assistant. Taylor has more than 10 years of behavioral healthcare experience including mental health counseling and psychiatric care. Taylor was most recently a physician’s assistant at the University of Arizona Medical Center in Trauma Services. He

received his master’s degree from Drexel University in Philadelphia, Pa. and a bachelor’s degree from the University of Arizona. PROMOTIONS CODAC Behavioral Health Services has announced that Kristine (Welter) Hall has been promoted to vice president of marketing and development. She has worked at CODAC for six years, formerly as director of marketing and development. She also worked in communications and marketing positions for University Physicians Healthcare (now known as University of Arizona Health Network) and the Community Foundation for Southern Arizona. Christian Cuff has been appointed general manager at the Monterey Court Cafe. His experience includes operating a familyowned restaurant and other food and bar establishments in Manhattan and Maine.

18 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

FINANCE YOUR MONEY

TUCSON STOCK EXCHANGE

Forget Congress, plan for an income tax-free retirement

Stock market quotations of some publicly traded companies doing business in Southern Arizona

In 2012, the United States government exceeded $15 trillion dollars in debt gaining the distinction of being among the largest debtor nations in the world. Lawmakers were finally coming to a resolution this week to solve the fiscal crisis, though technically they let the new year start without doing so. Regardless of how the details ultimately get sorted out the bottom line is there will be higher taxes and lower benefits for everyone, not just the rich. More will be taken out of paychecks so income earners will take home less pay and there will be higher taxes on capital gains, dividends and a lot more. There will be increased volatility which can lead to investment errors, perhaps serious errors. We have had financially hard times in our country before. Remember the Jimmy Carter era of inflation? Money markets paid 18 percent, home mortgages and auto interest rates were 12 percent, 13 percent and 14 percent or higher. The actual inflation rate was 14 percent. Did people survive? Of course they did. There were people that were extremely successful financially during those times. What is the No. 1 goal you must achieve if you do not wish to have inflation harm you? Never lose any money! Seek guarantees. Build a financial foundation of guarantees. That structure can give you a better opportunity to win the battle with inflation. There are strategies that will help you and your family take advantage of inflation — at least as it pertains to your investments. Wouldn’t it be nice to be in a position to take advantage of a bad financial occurrence? Now might be a good time to consider strategies that would provide income-tax-free income for retirement as well as tax-deferral for non-qualified (non IRA) investments. There are three great ways to accomplish this: 1. Fixed Indexed Annuities 2. Roth IRAs 3. Cash value life insurance In this column I want to address the third item. If you ask most people what life insurance does, they will say it provides a death benefit. But the policies available today are not like your grandmother’s insurance. They can be built with excellent living benefits. So, when should you buy life insurance? Now! Ask your yourself, “if I die tomorrow, will it effect anyone financially?” Life insurance is the ultimate protection. It provides comfort and peace of mind. It also eliminates the chaos caused in the absence of insurance to pay for income replacement, funeral expenses and end of life

Southern Arizona presence

medical expenses. It provides tax-free cash to pay off the mortgage, children’s educations, emergency cash and replacement of lost pensions or Social Security. Permanent life insurance can offer SUSAN MOORE cash value savings or investment components that can build up cash funds on a tax-deferred basis that can be borrowed or withdrawn as a loan on an income-tax-free basis. For example I recently had a case involving couple, both of whom were 60 years old. We were able to turn their $500,000 401(k) into a $1.7 million tax-free life insurance policy. The policy would generate tax-free income ranging from $24,000 to $39,000 annually from age 70 through age 90 while still providing a residual death benefit. Further, if they needed long-term care, the policy would generate 2 percent of the death benefit annually upon qualification, which is needing substantial assistance with two of the six activities of daily living, which are defined as eating, bathing, dressing, toileting, walking and continence. Traditional long-term care insurance operates on a “reimbursement” basis. This means the insured must submit invoices to the insurance company to be reimbursed for services provided. The insurance company may have stringent requirements such as requiring that caregivers be state licensed. That’s not the case for most life insurance long-term care riders. They operate on an “indemnity” basis. Once the benefit is triggered using the same criteria (two activities of daily living), the insured is able to receive the 2 percent of death benefit annually. They may spend the money as they wish. They may pay relatives to care for them or they may use the money to pay for non-traditional medical care. The flexibility and options are almost limitless. Don’t become a victim of the times. Investigate strategies that will protect you from inflation and provide tax-free income in your retirement. You can be a winner regardless of what Congress does. Meet with an experienced and qualified life insurance representative to help you map out a plan for your future.

Contact Susan L. Moore Vault, president of Moore Financial Strategies, at susan@ moorefs.com or (520) 296-4464. Moore Vault hosts “Safe Money Strategies” from 7-8 a.m. Saturdays on KNST 97.1-FM/790-AM.

Company Name

Symbol

Jan. 2 Dec. 26 Change

52-Week 52-Week Low High

Tucson companies Applied Energetics Inc CDEX Inc Providence Service Corp UniSource Energy Corp (Tucson Electric Power)

AERG.OB CEXIQ.OB PRSC UNS

Alcoa Inc (Huck Fasteners) AA AMR Corp (American Airlines) AAMRQ Augusta Resource Corp (Rosemont Mine) AZC Bank Of America Corp BAC Bank of Montreal (M&I Bank) BMO BBVA Compass BBVA Berkshire Hathaway (Geico, Long Cos) BRK-B* Best Buy Co Inc BBY BOK Financial Corp (Bank of Arizona) BOKF Bombardier Inc* (Bombardier Aerospace) BBDB CB Richard Ellis Group CBG Citigroup Inc C Comcast Corp CMCSA Community Health Sys (Northwest Med Cntrs) CYH Computer Sciences Corp CSC Convergys Corp CVG Costco Wholesale Corp COST CenturyLink (Qwest Communications) CTL Cvs/Caremark (CVS pharmacy) CVS Delta Air Lines DAL Dillard Department Stores DDS Dover Corp (Sargent Controls & Aerospace) DOV DR Horton Inc DHI Freeport-McMoRan (Phelps Dodge) FCX Granite Construction Inc GVA Home Depot Inc HD Honeywell Intl Inc HON IBM IBM Iron Mountain IRM Intuit Inc INTU Journal Communications (KGUN 9, KMXZ) JRN JP Morgan Chase & Co JPM Kaman Corp (Electro-Optics Develpmnt Cntr) KAMN KB Home KBH Kohls Corp KSS Kroger Co (Fry's Food Stores) KR Lee Enterprises (Arizona Daily Star) LEE Lennar Corporation LEN Lowe's Cos (Lowe's Home Improvement) LOW Loews Corp (Ventana Canyon Resort) L Macerich Co (Westcor, La Encantada) MAC Macy's Inc M Marriott Intl Inc MAR Meritage Homes Corp MTH Northern Trust Corp NTRS Northrop Grumman Corp NOC Penney, J.C. JCP Pulte Homes Inc (Pulte, Del Webb) PHM Raytheon Co (Raytheon Missile Systems) RTN Roche Holdings AG (Ventana Medical Systems) RHHBY Safeway Inc SWY Sanofi-Aventis SA SNY Sears Holdings (Sears, Kmart, Customer Care) SHLD SkyWest Inc SKYW Southwest Airlines Co LUV Southwest Gas Corp SWX Stantec Inc STN Target Corp TGT TeleTech Holdings Inc TTEC Texas Instruments Inc TXN Time Warner Inc (AOL) TWX Ual Corp (United Airlines) UAL Union Pacific Corp UNP Apollo Group Inc (University of Phoenix) APOL US Airways Group Inc LCC US Bancorp (US Bank) USB Wal-Mart Stores Inc (Wal-Mart, Sam's Club) WMT Walgreen Co WAG Wells Fargo & Co WFC Western Alliance Bancorp (Alliance Bank) WAL Zions Bancorp (National Bank of Arizona) ZION Data Source: Dow Jones Market Watch *Quotes in U.S. dollars, except Bombardier is Canadian dollars.

0.03 0.09 17.26 43.71

0.02 0.09 16.74 42.87

0.01 0.00 0.52 0.84

0.02 0.01 9.56 35.20

0.12 1.00 17.94 43.71

8.99 0.86 2.53 12.03 62.10 9.57 93.20 11.81 55.51 3.85 20.36 41.25 38.52 31.22 41.50 16.62 101.45 40.18 49.68 12.23 81.53 67.24 20.39 35.17 34.85 63.48 64.75 196.35 32.08 61.95 5.66 44.66 38.18 16.29 42.21 26.37 1.18 39.88 36.19 41.53 58.80 38.31 38.79 38.14 51.81 68.17 20.84 18.60 58.62 51.30 18.35 47.92 41.70 12.71 10.47 43.38 42.07 58.82 17.96 32.31 49.76 24.19 128.46 21.18 13.98 32.97 69.24 38.06 35.05 11.01 21.99

8.71 0.80 2.30 11.41 61.46 9.17 89.40 11.46 54.61 3.75 19.67 39.29 37.07 30.60 39.13 16.32 98.68 39.12 48.40 11.73 81.69 64.57 19.49 33.93 33.50 61.14 63.83 191.54 31.15 60.87 5.27 43.82 36.27 15.35 42.69 26.10 1.12 38.27 35.15 40.55 58.10 36.41 36.94 36.77 49.69 68.10 20.14 18.03 57.78 51.27 17.97 47.22 38.90 12.67 10.39 42.41 39.77 58.77 17.49 30.90 47.33 23.81 124.71 20.44 13.34 32.18 67.98 36.52 34.24 10.67 21.25

0.28 0.06 0.23 0.62 0.64 0.40 3.80 0.35 0.90 0.10 0.69 1.96 1.45 0.62 2.37 0.30 2.77 1.06 1.28 0.50 -0.16 2.67 0.90 1.24 1.35 2.34 0.92 4.81 0.93 1.08 0.39 0.84 1.91 0.94 -0.48 0.27 0.06 1.61 1.04 0.98 0.70 1.90 1.85 1.37 2.12 0.07 0.70 0.57 0.84 0.03 0.38 0.70 2.80 0.04 0.08 0.97 2.30 0.05 0.47 1.41 2.43 0.38 3.75 0.74 0.64 0.79 1.26 1.54 0.81 0.34 0.74

7.97 0.24 1.48 5.62 50.95 5.30 75.86 11.20 52.10 2.97 14.97 24.61 24.38 16.37 22.19 12.13 78.81 36.25 41.01 7.83 42.54 50.27 12.74 30.54 21.38 41.92 52.21 177.35 27.10 51.88 3.94 30.83 26.10 6.46 41.88 20.98 0.69 19.56 24.76 37.02 49.67 32.29 29.73 23.19 39.86 56.56 15.69 6.37 47.50 38.63 14.73 33.03 28.89 6.25 7.76 39.01 25.74 47.25 14.04 26.06 33.62 17.25 104.08 18.36 4.97 27.21 57.18 28.53 28.04 6.32 16.40

10.92 0.99 3.65 12.15 62.46 9.75 93.20 27.95 60.00 4.93 21.16 41.40 38.57 32.70 41.51 17.42 105.97 43.43 49.80 12.28 89.98 67.43 22.79 48.96 34.92 65.92 65.09 211.79 37.70 62.86 5.85 46.49 38.35 17.30 55.25 27.11 1.81 40.00 36.47 43.36 62.83 42.17 41.84 42.59 51.85 71.25 43.18 19.01 59.34 51.75 23.16 48.10 85.90 14.32 10.61 46.08 42.41 65.80 18.23 34.24 49.76 25.84 129.33 58.29 14.51 35.46 77.60 38.41 36.60 11.03 22.81

InsideTucsonBusiness.com

JANUARY 4, 2013

INSIDE REAL ESTATE & CONSTRUCTION

National economist Yun to keynote Realtors’ forecast By Roger Yohem Inside Tucson Business Lawrence Yun, chief economist and senior vice president of research for the National Association of Realtors, will keynote the Tucson Association of Realtors 2013 Forecast Jan. 11. Yun directs the association’s research on housing and the analysis and production of existing home sales data. In 2008, USA Today called him one of the nation’s top 10 economic forecasters. Yun appears regularly on national financial news outlet, including Bloomberg TV and CNBC. The 2013 forecast is scheduled to run from 8:30 a.m. to noon Jan. 11 at the Tucson Association of Realtors office, 2445 N. Tucson Blvd. The cost is $20 for association members, $30 for non-members. Reservations are required. Contact Laura Kruszewski at laura@tucsonrealtors.org or (520) 382-8775. Yun’s last presentation to the Tucson Realtors was three years ago.

Lawrence Yun

‘Legendary’ CCIM agenda For the third consecutive year, local “legends of real estate” will be honored by the Southern Arizona CCIM Chapter (Certified Commercial Investment Member) at the group’s annual forecast competition Feb. 12. The two new honorees are Louise Marshall, founder of the Marshall Foundation, and builder/developer Pete Herder, owner of the Herder Companies.

sitions. Campus Acquisitions is scheduled to open its 14-story tower by August 2013 and a companion 13-story tower by August 2014. Core Campus acquired its property from Tucson-based Kiva-Star Partners LLC. According to public records, its primary members are developers Bill Viner, Steven J. Shenitzer and Philip Pepper. Core Campus was represented in the transaction by Debbie Heslop, Volk Company.

Maracay’s 53 acres

Louise Marshall

Pete Herder

Keynote speaker that day will be Fletcher McCusker, chairman of the Rio Nuevo Multipurpose Facilities District’s board of directors. McCusker retired at the end of December as chairman and CEO of Providence Service Corporation, a social services company he founded. Since moving Providence Service’s headquarters to downtown Tucson in 2010, the “Duke of Downtown,” as he has come to be known, has been a high-profile promoter of downtown redevelopment. As for the two legend honorees, Marshall became the University of Arizona’s first woman professor in 1900 and later served on the Arizona Board of Regents. Realizing the potential for development near campus, she bought properties and used the rental income to fund scholarships for young women. In 1930, the Marshall Charitable Foundation was established and it is overseeing much of the development in the Main Gate Square area west of campus. Marshall died in 1956 at the age of 92. Herder has been active in development for six decades. He is a past president of the National Association of Home Builders and the Southern Arizona Home Builders Association; and a past director of President Ronald Reagan’s Commission on Housing and the U.S. Chamber of Commerce. He also was a founding member of the Arizona Commerce Authority. In prior years, CCIM has honored “leg-

ends” Don Diamond, Chuck Pettis, Sanders “Sonny” Solot, Roy Drachman and Bill Estes; and the Amos, Long and Kivel families. The annual forecast competition features 15 to 20 experts in various sectors of commercial real estate who share their insights, opinions and predictions for 2013. The segments include office, retail, multifamily, land, and industrial, along with a panel of finance professionals. This year’s event will be held at the Marriott Tucson University Park, 880 E. Second St. Registration begins at 1:30 p.m. and the program ends at 5 p.m., followed by an open networking reception. The Tucson Association of Realtors is handling details, costs and reservations. Email sazccim@tucsonrealtors.org or call (520) 382-8789.

WEEKLY MORTGAGE RATES Program 30 YEAR 15 YEAR 3/1 ARM

Current

Last Week

4.95% 4.22%

The above rates have a 1% origination fee and 0 discount . FNMA/FHLMC maximum conforming loan amount is $417,000 Conventional Jumbo loans are loans above $417,000 Information provided by Randy Hotchkiss, National Certified Mortgage Consultant (CMC) Hotchkiss Financial, Inc. P.O. Box 43712 Tucson, Arizona 85733 • 520-324-0000 MB #0905432. Rates are subject to change without notice based upon market conditions.

More student housing is coming to the area around the University of Arizona for the fall 2013 semester. Chicago-based Core Campus Investment Partners has purchased the site of the former Phi Kappa Psi Fraternity, 1011 N. Tyndall Ave., for $3.85 million. Core Campus focuses on student housing and uses its own in-house management staff. Details of its planned development were not announced although it is likely an existing two-story structure will be razed. The site is next to two high-rise student projects by Chicago-based Campus Acqui-

1/2/2013

One 12 Month 12 Month Year Ago High Low

3.38% 3.625%APR 3.38% 3.625%APR 4.95% 2.75% 3.00%APR 2.75% 3.00% APR 4.22% 2.63% 2.875%APR 2.63% 2.875% APR

Student housing

3.38% 2.75%

THE PULSE:

TUCSON REAL ESTATE

12/24/2012 12/17/2012

Median Price Active Listings New Listings Pending Sales Homes Closed

$139,000 4,837 166 194 155

Source: Long Realty Research Center

$156,250 4,972 257 290 186

An affiliate of Scottsdale-based Maracay Homes has acquired a 53-acre parcel in Oro Valley where it plans to develop custom homes. Rancho del Cobre, at the southeast corner of Tangerine Road and La Cholla Blvd., was purchased by Maracay 91 LLC for $4.2 million. The site has 68 preliminary-platted custom home lots. About 13 acres has been designated as permanent open space. The seller was La Cholla Tangerine LLC, a Tucson-based investors group made up of Rashid and Tariq Khan and Ursula and Dietmar Gann, according to public records. The transaction was handled by Thrac Paulette and Jon O’Shea, Vast Commercial Real Estate.

Sales and leases • Reinhold H. Marsoner purchased 74,200 square feet of land containing 8,300 square feet of commercial buildings at 36663686 E. Speedway for $1.16 million from Robin P. Depugh. The transaction was handled by Patrick Welchert and Paul Hooker, Picor Commercial Real Estate Services. • Walter Hoge purchased 12,000 square feet at 6894-6890 N. Camino Martin for $705,500 from BJN Properties LLC, represented by John Ash, CBRE. Brandon Rodgers, Picor Commercial Real Estate Services, represented the buyer. • Maintenance Mart leased 2,720 square feet at 1801 S. Alvernon Way, Suites 103-104, from Presson Midpoint LLC. The transaction was handled by Rob Glaser and Paul Hooker, Picor Commercial Real Estate Services. • TME Inc. leased 2,685 square feet at 2920 N. Swan Road from WCCP Plaza Palomino, represented by David Montijo, CBRE. • Gallego Law Firm leased 2,668 square feet at 1200 E. Ajo Way, Suite 101, from Ajo/ Evans Business Park LLC. The transaction was handled by Pat Welchert and Jeff Zellet, Picor Commercial Real Estate Services. • Prime Analytics leased 1,577 square feet at 4400 E. Broadway Blvd., Suite 803, from 4400 Tower LLC, represented by Michael Gross of Tucson Realty & Trust.

Email news items for this column to ryohem@azbiz.com. Inside Real Estate & Construction appears weekly.

20 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

EDITORIAL BIZ BUZZ

Would you like fries with cheap airfare? If a business lunch was just about eating, any place that serves food would suffice. Why would anyone pay to go to a nice restaurant? Lots of stores sell clothes. If it were only about buying them cheap, why would anyone go to a Macy’s, Dillard’s, Nordstrom or Sak’s? A little Smart Car can get a person from one place to another. How is it then that BMW, Cadillac, Lexus and DAVID HATFIELD Mercedes Benz are still in business? Obviously it isn’t just about the price. It’s about what’s best. Every one of us has a perfectly good, reasonable and intelligent argument for why we don’t conduct all business lunches at a fast-food restaurant or buy all of our clothes at a discount store or ride around in little tin cans for cars. But rational, deductive thinking seems to go out the window when shopping for airfares. Just try to buy an airline ticket based on something like seat comfort, on-board service or even convenience. It’s all about cheap fares. And then we complain about how poorly we’re treated. That’s what struck me about the news this year that Tucson International Airport will permanently lose airline flights to Albuquerque and at least over the summer, see the end of non-stop flights to Minneapolis-St. Paul. The Albuquerque flights are more understandable. Who flies to Albuquerque these days? Not many. An average of 61.2 percent of Southwest Airlines’ seats were filled at a time when airlines need to have more like 85 percent of seats filled. When the flights started in 1999, Albuquerque was a connecting point to destinations to the east. But now Southwest offers connections at Denver and Chicago. And if you really have to get to Albuquerque, the 6½-hour drive is relatively painless. But when talking about Delta Air Lines’ plans to stop flying between Tucson and Minneapolis-St. Paul for the summer, Dick Gruentzel, vice president of finance and administration for the Tucson Airport Authority, cited another reason for why it was happening: “yield.” A term used in the airline industry — and a practice used in almost all industries — yield is about being able to sell a product or service at a price that makes it worthwhile. Gruentzel said Delta is filling about 85 percent of the seats on its flights from Tucson to the Twin Cities but had to price them so low that the airline has decided it can put its planes to better use flying to other cities. The negative impact of the cuts is obvious to Tucson’s $2 billion a year tourism industry that is only now beginning to catch the first glimmers of significant improvement since the Great Recession. But these continuing cuts are hurting all businesses in the region because it inhibits our ability to conduct commerce with others outside Tucson. It doesn’t help that Tucson is in the shadow of Phoenix Sky Harbor International Airport, the nation’s ninth-busiest airport with the third-lowest average airfares. Estimates are that one out of five of us in Tucson bypasses our local airport to use Sky Harbor. We’re not doing ourselves any favors when we do that. It’s not about the cheapest airfares. It’s about what’s best for the economy of the Tucson region. We need to fly Tucson.

Contact David Hatfield at dhatfield@azbiz.com or (520) 295-4237.

EDITORIAL

Too many shootings, too few answers Next week, Tucsonans will commemorate the second year since the Jan. 8, 2011, shootings at a northwst side shopping center that left six people dead and injured 13 others, including then-U.S. Rep. Gabrielle Giffords. This year’s remembrance comes in the wake of another deadly mass shooting Dec. 14 that took the lives of 20 little first graders and six of their adult leaders at an elementary school in Newtown, Conn. Demand to take some action to regulate weapons used in these shootings is growing. It remains to be seen if the groundswell will be enough to move lawmakaers. There are plenty of ideas, such as President Obama’s call for regulating sales of certain kinds of ammunition like extended magazines and assault weapons that have little application in the sport of hunting. There also have been suggestions to require a waiting period for gun transactions that take place at gun shows. If you follow National Rifle Association President Wayne LaPierre’s idea, armed guards would be put on school campuses. Arizona Attorney General Tom Horne has suggested principals should be trained and armed. Let’s hope there is plenty of discussion about these ideas. Starting an arms race on school campuses isn’t our first choice option. And school principals already have plenty of demands on their plates. The emotion involved on this issue can get the better of rational thinking. Take the notion advanced by Tammerlin Drummond, a columnist with the Oakland Tribune, who wrote: “It has taken the murders of 20 babies and six adults in an upper-middle class neighborhood in Connecticut to achieve what thousands of gun fatalities in urban communities all over this country could not.” Clearly Drummond doesn’t understand the differences between her cause and a mass shooting. First of all there is the shock of a mass shooting. Flying is safer than traveling by car. People die every day in automobile crashes but when an airliner crashes and lives are lost it’s a major news event, an investigation by

authorities often results in directives that improve air transportation safety. Beyond that there are many different causes of gun deaths in urban environments, many of which are tied to gang or drug activities that are already illegal. The man who pleaded guilty to the Tucson shootings will spend the rest of his life in a mental facility. The man who is believed to have done the Connecticut has been variously described as an odd duck with issues as well. We know he took guns belonging to his mother, shot her dead and then moved on to kill the 26 innocents at the school. What happened in Connecticut on Dec. 14 or in Tucson on Jan. 8, 2011 — or for that matter in a movie theater in Aurora, Colo., on July 20, 2012, or at Columbine High School in Littleton, Colo., Apri 20, 1999 or any number of other instances — requires an answer to the question: How to keep weapons of mass destruction out of the hands of people who can do harm? That’s the discussion that needs to take place. The answer needs to come before there’s another attack where that same question is asked.

‘Fiscal cliff ’ as a reality show Much of the national news media’s coverage of the “fiscal cliff ” drama in Washington, D.C., looked a lot like a reality show cast of preening New Jersey peacocks: Lots of bluster, gossip, name-calling and he-said-she-said but never any real substance. Cable news and even much of the front-page print coverage seemed to be preoccupied with a style of coverage better left to sporting events, trying to portray winners and losers all the while forgetting the basic journalistic responsibility to tell audiences of the impact to them. Anyone wanting to find out more about policy had to turn to National Public Radio, the Wall Street Journal and a handful of other outlets. Talk about your dumbing down. Most media treated it as E News doing its weekly reality show wrap up.

InsideTucsonBusiness.com

JANUARY 4, 2013

OPINION BUSINESS INK

2013 Business Wish List covets collaboration Every new year, there are high hopes for a brighter future for our terrific region. And since community leaders excel at visionary thinking, I asked a few of them what’s on their 2013 Business Wish Lists. Here’s what they said: “A rowboat doesn’t move forward unless the people with the oars pull together. My wish for 2013 is that the negative sniping that happens too often in our community is replaced by thoughtful, respectful dialogue. We don’t always have to agree on the best way to promote job growth and a strong quality of life. “Make no mistake, there are challenges to overcome. But we must stress our successes and strengths and take advantage of every opportunity to increase jobs and wages. We’re beginning to see people and communities working together, and that’s a trend I hope to see continue in the coming year.” Chuck Huckelberry, Pima County Administrator “I don’t have a wish list. I have a to-do list. With City Manager (Richard) Miranda, I’m going to work on making sure city services are efficient, effective and delivered with high standards of customer service. Providing good customer service to our citizens, including the business community, is a priority for city staff. “We’re going to work on attracting new business and expanding existing businesses. We’re going to work on international

trade and tourism, making sure we have infrastructure to support that at the border and in Tucson, with our airport and our inland port.” Jonathan Rothschild, Tucson Mayor ROGER YOHEM “Let’s focus together on the things we do best, the things that make Tucson unique. Let’s celebrate them and learn how to build a stronger economy based on them: Tucson’s beautiful desert, mountains, and increasingly, our urban environment; the opportunities they offer businesses and tourists. Our deep sense of place, a blossoming vibrancy downtown, our world-class educational and health care institutions and the disciplines we specialize in. Our year-round opportunities for sports and recreation, our uncommon cultural diversity, the weather, our captivating big small town that is unlike any other.” Linda McNulty, attorney, Lewis and Roca “The local economy made progress during 2012, but so far only 11 percent of the jobs lost during the Great Recession have been restored. More jobs for 2013 tops

my list. Second is a wish for success to all the new local leaders who have assumed key roles. May they collaborate and provide the leadership that moves this community to a new and more prosperous level.” Marshall Vest, economist, University of Arizona “I would love to see the community vision articulated by Imagine Greater Tucson adopted by all jurisdictions. Also, Tucson’s unique assets like Port of Tucson’s rail and intermodal center, UA Tech Park, and the SolarZone would drive quality job attraction and retain graduating talent.” Barbi Reuter, Picor Commercial Real Estate Services “My wish is for all leaders to fully understand the value and impact of regional thinking. Companies expand or relocate into markets, not jurisdictions. Relocation decision-makers want a single point of contact throughout the process and one-stop coordination serves their needs. Communities can achieve so much more when we marshal all assets to win. “Regionalism isn’t just a nice catch phrase or a handshake at the end of a project. It’s a must to compete effectively.” Joe Snell, president and CEO, Tucson Regional Economic Opportunities “I’m looking for continued collaboration between MPA, the business community and the public and private sectors. Our Common Ground awards recognized phenomenal

projects that succeeded due to reasonable solutions that evolved from atypical compromise among groups that otherwise wouldn’t cooperate with each other. “I hope this trend continues and the business community works with the public sector to eliminate whatever divides remain. Although greatly improved, we need to eradicate the long-standing division and in-fighting that exists between governments, neighborhoods, the private sector and environmental interests. When we all work together, we will succeed as a community.” Amber Smith, executive director, Metropolitan Pima Alliance “My wish is for more high-quality jobs with a goal of 15,000 to 20,000 jobs that would restore a more vibrant economy after so many years of slow growth. These need to be private sector jobs that would bode well for housing and the trickle-down effects to every part of our community. “I also wish the leaders of our municipal entities to work together for the common good from education to economic development, so our sons and daughters have a desire to make Tucson their home.” Pete Herder, The Herder Companies

Contact Roger Yohem at (520) 295-4254 or ryohem@azbiz.com. His Business Ink appears biweekly and weighs in on local political, social and business issues.

SPEAKING OUT

Responsible gun control, yes, but also mental health support Photographs I have of my aunt depict her as an attractive, statuesque blonde. She worked as a pharmacist and was a fine musician who was involved in her community. Unfortunately she died from a gunshot wound before I was born. The shooting was an accident. My grandmother grieved for her only daughter for the rest of her life. I learned something important from my grandparents: They forgave the man who shot their daughter. The Dec. 14 tragedy in Newtown, Conn., make it urgent to enact responsible gun control legislation. Congress must reinstate the assault weapons ban. To make it effective, loopholes in the law must be closed. Judge Larry Alan Burns presided at the trial for Jared Loughner, who pleaded guilty the Jan. 8, 2011, shootings in Tucson. Burns, a conservative and a gun owner, has said that he believes loopholes that should be fixed including, “banning the manufacture, importation, sales, transfer and possession of both assault weapons and high-capacity magazines.” Tucson Police Chief Roberto Villaseñor advocates for “requiring background

checks at gun shows, prohibiting Internet ammo sales, and opposing legislation requiring states to recognize all-concealed-carry permits.” While the gun CAROL WEST issue is in the forefront, the problem of adequate services for the seriously mentally ill must also be addressed. Access to mental health services and basic health care are limited. The mentally ill often have difficulty coping with every day living and are unable to work to support themselves. The majority of those with a brain disorder won’t become violent. While Tucson has better mental health facilities than many other parts of Arizona, there is still a need for a stronger support system. Some of the community’s mentally ill are in the Pima County Jail. Locking the mentally

ill up without treatment is poor public policy. Some experts believe the U.S. Department of Health and Human Services must make mental health services a higher priority than it has been. More research and education on mental health issues are needed. States urgently need assistance in assessing and providing treatment for the mentally ill. The Affordable Care Act is one vehicle that could provide the types of individualized coverage those not on an insurance plan need. Now that Gov. Jan Brewer has decided Arizona will not participate in a state exchange for health coverage, only national insurance companies will be able to participate. It will cost uninsured Arizonans more for coverage and this could be out of reach for many who are mentally ill. Arizona legislators seem intent upon not increasing health services to single, childless adults who are at 133 percent of the federal poverty level. Some believe this group may include many of the mentally ill. Arizona Medicaid expansion would come with a federal government coverage of 100 percent of the cost in the first-three years. After that the federal coverage would

be 90 percent of the cost, and the state’s share would be 10 percent. If the Legislature turns this match down, the money will go to other states. Those with private insurance will continue to cover the uninsured when they arrive at hospital emergency rooms, which is an expensive venture for hospitals and insurance companies. Further, parents should actively and consistently oversee their children’s use of the Internet and video games that can trivialize killing people. For all the good technology has brought us, it can also some youths to become isolated and numbed from reality. Mass shootings force us all to work together for safer communities with responsible gun laws. We must educate ourselves on mental health issues and make treatment for the mentally ill a high priority.

Contact Carol West at cwwtucson@ comcast.net. West served on the Tucson City Council from 1999-2007 and was a council aide from 1987-1995.

22 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

OPINION

A pink kitchen set and the ‘buying local’ dilemma My father called me in distress. “I can’t do it, Brookie,” he told me. “I couldn’t show my face downtown at Haines & Essick if we buy the kitchen online.” He was trying to buy a Christmas present for my three-year-old at a store in Decatur, Ill. where I grew up, but I had found a less expensive toy kitchen online. I shouldn’t have gotten involved, but in my constant pursuit of a better deal, and my inherent cheapness, I didn’t want him to pay too much. Now in addition to squashing his enthusiasm and Christmas spirit, I seemed to be stomping on my father’s moral code. Every holiday season, he sends me a check to pick out gifts for my children, except last year. During our Thanksgiving visit to Illinois, Dad got such a kick out of watching his granddaughter pretend to cook he decided she needed her own mini range and refrigerator. On his lunch hour from the firm where he has worked since the day he graduated from law school, Dad went to Haines & Essick. The small stationary and gift store has been a Decatur institution since 1902. Today, it is one of the few stores left downtown, which sadly has more parking spaces than places to shop. Before we were even back home, Dad had e-mailed me a picture of a kitchen the store could ship just in time for Christmas. My 70-year-old father had never sent me anything online so his behavior was

BROOKE WILLIAMS

noteworthy. We do email, but it’s a process that involves his secretary, Ginger, printing out my messages for him to read, and then my Dad dictaphones his response for Ginger to type up

and email back to me. The kitchen in the picture was fabulous. It had a wooden oven and a microwave, plenty of refrigerator space for fake food and even a drink dispenser — but the price tag quite literally took my breath away. For a moment, I thought if my father was willing to fork over $300 for a toy maybe I could talk him into remodeling my actual kitchen. I spent the morning online pricing other toy kitchens, until I located a pink retro model from the same company for a third of the price. My email with the lower-priced model presented my dad with a quandary: Mrs. Miller in the Haines & Essick’s toy department had spent a lot of time helping him select the kitchen set — it didn’t seem right for him to go buy it cheaper somewhere else. By the time he got me on the phone, Dad had been to Haines & Essick four times

and was having Ginger hold all his calls while he figured out how to fairly procure his granddaughter’s present. Mrs. Miller could order the pink kitchen I found online, but not at the same price. After discussing numerous scenarios, she conceded that my dad should take the better deal online. During his third visit, Dad tried to pay Mrs. Miller some arbitrary finder’s fee, handing her a hundred dollar bill that she refused to take. In the end, my father bought the pink kitchen from Haines & Essick even though it cost him more. I’ve always thrown around the term “buying local,” and thought I walked the walk: I frequent farm stands and independent bookstores. After college, during my self-righteous phase when I came back home and threw around all the new jargon I learned, I no doubt lectured my father on the importance of “buying local” and eating “locallysourced food” — things he had done all his life without affixing a fancy term to it. My father made me realize I was all about “buying local” until I had to shell out more money. Granted, I do not have a lot of extra cash, which influences my decision-making, but I also waste a lot of time trying to get a perceived deal. I spent four hours looking for a cheaper kitchen, time that I could have been working, and billing, for a grant I was supposed to be writing.

InsideTucsonBusiness.com

Will your business be hiring in the first quarter of 2013?

It wasn’t even my money. Why was I so determined to get the best deal? For my father, whose hero is Abraham Lincoln, buying the cheap kitchen online was a kind of dishonesty. Haines & Essick is his store — the store down the street from his office where people know his name. It’s the store where he has bought Christmas gifts for my brother and me for 40 years. During my visit home, I was glad to see that it was still there. But I had to admit, if people like me continue to buy everything online or at chain stores, it might not be there in the future. And I know through my work as a grant writer, that it’s the local merchants who sponsor the Little League teams, Meals on Wheels, and other important community programs — not the big box stores. Local merchants may have to charge more, but they also give back to their communities. I realize, I can’t always pay more, but I don’t always have to pay less. I like to think I buy local. My dad actually does.

Brooke Williams is a freelance writer.

Twitter Followers: 4,557

Facebook Likes: 2,612 Make the news • Letters to the editor — Opinions on business-

Yes 20% No 80% Next week’s poll: Are you confident that Congress achieved a good resolution in the “fiscal cliff” issue?

related issues or coverage of issues by Inside Tucson Business are encouraged and will be published. Submit letters to the editor via email at editor@ azbiz.com. Letters also may be mailed to Letters to the editor, Inside Tucson Business, P.O. Box 27087, Tucson, AZ 85726-7087. Letters must include the writer’s name and telephone number. Inside Tucson Business reserves the right to edit and may not print all letters that are received.

STAFF

Phone: (520) 295-4201Fax: (520) 295-4071 3280 E. Hemisphere Loop, #180 Tucson, AZ 85706-5027 Internet: www.azbiz.com

PUBLISHER THOMAS P. LEE tlee@azbiz.com

STAFF WRITER PATRICK MCNAMARA pmcnamara@azbiz.com

LIST COORDINATOR JEANNE BENNETT list@azbiz.com

ACCOUNT EXECUTIVE LAURA BOHLING lbohling@azbiz.com

INSIDE SALES MANAGER MONICA AKYOL makyol@azbiz.com

EDITORIAL DESIGNER DUANE HOLLIS dhollis@azbiz.com

EDITOR DAVID HATFIELD dhatfield@azbiz.com

STAFF RESEARCHER CELINDA ARGUE cargue@azbiz.com

ART DIRECTOR ANDREW ARTHUR aarthur@azbiz.com

ACCOUNT EXECUTIVE ALAN SCHULTZ aschultz@azbiz.com

DIGITAL SALES MANAGER JIM KEYES jkeyes@azbiz.com

CARTOONIST WES HARGIS

STAFF WRITER ROGER YOHEM ryohem@azbiz.com

WEB PRODUCER DAVID MENDEZ dmendez@azbiz.com

ADVERTISING DIRECTOR JILL A’HEARN jahearn@azbiz.com

ACCOUNT EXECUTIVE DAVID WHITE dwhite@azbiz.com

CIRCULATION MANAGER LAURA HORVATH lhorvath@azbiz.com

InsideTucsonBusiness.com

JANUARY 4, 2013

INSIDE TUCSON BUSINESS MORE POPULAR THAN TWITTER.*

Have you seen these people?

Or maybe these people?

PLACE YOUR AD TODAY!

CALL 623-2350

Territorial Newspapers, the publishers of Inside Tucson Business needs your help!

*Among Tucsonans 18+, Media Audit Feb-Mar 2010

76.7%

Our award-winning business journal is seeking a dynamic sales professional that is committed to driving new business and servicing existing clients. t *G ZPV BSF TPNFPOF XIP JT TFMG NPUJWBUFE BOE IJHI FOFSHZ XJUI B DPNQFUJUJWF ESJWF UP BDIJFWF BOE TVDDFFE XF E MJLF UP IFBS GSPN ZPV t 5IJT QPTJUJPO JT BO PVUTJEF TBMFT QPTJUJPO BOE SFRVJSFT B WBMJE ESJWFS T MJDFOTF BOE B HPPE ESJWJOH SFDPSE t 5FSSJUPSJBM /FXTQBQFST PĂ˛FST DPNQFUJUJWF QBZ BOE B DPNQSFIFOTJWF CFOFĂśUT QBDLBHF JODMVEJOH L

More Business Leaders read InsideTucson Business.com than any other Tucson business website.*

Go PainlesslyÂŽ with THERA-GESIC. G

Maximum strength analgesic creme for temporary relief from: â&#x20AC;˘ Joint and Muscle soreness â&#x20AC;˘ Arthritis â&#x20AC;˘ Back aches

THG-13902

*Media Audit Feb-Mar 2010

PPhoenix UBLIC A UCTION Monthly Auction @ 8am 3570 NW Grand Avenue Â&#x2021; Phoenix, AZ 85019

SATURDAY January 12 th

295-4248 *Business Owner/Partner/Corporate Officers, Media Audit Feb-Mar 2010

CT/X-RAY TECH 7 days on, 7 days off, ARRT and MRTBE 2 years experience

OR TECH H.S. Diploma, 2 years Surgical Exp., Availability for On-Call

careers@lcmcwmh.com Job Hotline: 928-289-6322 / FAX: 928-289-3855

AIRLINES ARE HIRING

Preview: Friday, January 11th 8am-5pm. Doors open at 7am morning of sale

5HSR Â&#x2021; 6HL]HG Â&#x2021; *RYHUQPHQW AUCTIONS INCLUDE:

2 &KHYUROHW &DPDUR Â&#x2021; 2 7R\RWD 7DFRPD Â&#x2021; 2 3RQWLDF 6ROVWLFH &RQYHUWDEOH 2 )RUG ) %XFNHW 7UXFN Â&#x2021; 2 )RUG 6KXWWOH %XVHV Â&#x2021; 2 2 Âˇ 5HHIHU 7UDLOHU Â&#x2021; 2 )LUHDUPV Â&#x2021; 5HVWDXUDQW (TXLSPHQW Â&#x2021; (OHFWURQLFV Â&#x2021; &RPSXWHUV Appliances, Furniture, Jewelry, Storage Pods, Tools, Painting, Clothing, & More Including Maricopa & Pendergast School District Surplus and More!

LIVE ONLINE BIDDING AT SIERRAAUCTION.COM Phoenix: 602.242.7121

ATTEND COLLEGE ONLINE 100% REACH THEM TODAY. CALL:

/P QIPOF DBMMT QMFBTF %SVH GSFF XPSLQMBDF &0&

EMPLOYMENT OPPORTUNITY

of Inside Tucson Business readers NEVER use websites in their job search.*

PLACE YOUR EMPLOYMENT AD HERE TODAY! CALL 623-2350.

1MFBTF GPSXBSE SFTVNFT UP

Jill Aâ&#x20AC;&#x2122;Hearn, Advertising Director P.O. Box 27087 Tucson, AZ 85726 0S FNBJM UP jahearn@azbiz.com

Î&#x17D;DÄ&#x17E;Ä&#x161;Ĺ?Ä?Ä&#x201A;ĹŻÍ&#x2022; Î&#x17D; ĆľĆ?Ĺ?ĹśÄ&#x17E;Ć?Ć?Í&#x2022; Î&#x17D; Ć&#x152;Ĺ?ĹľĹ?ĹśÄ&#x201A;ĹŻ :ĆľĆ?Ć&#x;Ä?Ä&#x17E;Í&#x2022; Î&#x17D;,Ĺ˝Ć?Ć&#x2030;Ĺ?Ć&#x161;Ä&#x201A;ĹŻĹ?Ć&#x161;Ç&#x2021;Í&#x2022; Î&#x17D;tÄ&#x17E;Ä? :Ĺ˝Ä? Ć&#x2030;ĹŻÄ&#x201A;Ä?Ä&#x17E;ĹľÄ&#x17E;ĹśĆ&#x161; Ä&#x201A;Ć?Ć?Ĺ?Ć?Ć&#x161;Ä&#x201A;ĹśÄ?Ä&#x17E;Í&#x2DC; Ĺ˝ĹľĆ&#x2030;ĆľĆ&#x161;Ä&#x17E;Ć&#x152; Ä&#x201A;Ç&#x20AC;Ä&#x201A;Ĺ?ĹŻÄ&#x201A;Ä?ĹŻÄ&#x17E;Í&#x2DC; &Ĺ?ĹśÄ&#x201A;ĹśÄ?Ĺ?Ä&#x201A;ĹŻ Ĺ?Ä&#x161; Ĺ?Ä¨ Ć&#x2039;ĆľÄ&#x201A;ĹŻĹ?ÄŽÄ&#x17E;Ä&#x161;Í&#x2DC; ^ , s Ä&#x201A;ĆľĆ&#x161;Ĺ&#x161;Ĺ˝Ć&#x152;Ĺ?Ç&#x152;Ä&#x17E;Ä&#x161;Í&#x2DC;

Call 888-216-1541 www.CenturaOnline.com

dĆ&#x152;Ä&#x201A;Ĺ?Ĺś Ä¨Ĺ˝Ć&#x152; Ĺ&#x161;Ä&#x201A;ĹśÄ&#x161;Ć? Ĺ˝Ĺś Ç&#x20AC;Ĺ?Ä&#x201A;Ć&#x;Ĺ˝Ĺś DÄ&#x201A;Ĺ?ĹśĆ&#x161;Ä&#x17E;ĹśÄ&#x201A;ĹśÄ?Ä&#x17E; Ä&#x201A;Ć&#x152;Ä&#x17E;Ä&#x17E;Ć&#x152;Í&#x2DC; & Ä&#x201A;Ć&#x2030;Ć&#x2030;Ć&#x152;Ĺ˝Ç&#x20AC;Ä&#x17E;Ä&#x161; Ć&#x2030;Ć&#x152;Ĺ˝Ĺ?Ć&#x152;Ä&#x201A;ĹľÍ&#x2DC; &Ĺ?ĹśÄ&#x201A;ĹśÄ?Ĺ?Ä&#x201A;ĹŻ Ä&#x201A;Ĺ?Ä&#x161; Ĺ?Ä¨ Ć&#x2039;ĆľÄ&#x201A;ĹŻĹ?ÄŽÄ&#x17E;Ä&#x161; Í´ ,Ĺ˝ĆľĆ?Ĺ?ĹśĹ? Ä&#x201A;Ç&#x20AC;Ä&#x201A;Ĺ?ĹŻÄ&#x201A;Ä?ĹŻÄ&#x17E;Í&#x2DC; >> Ç&#x20AC;Ĺ?Ä&#x201A;Ć&#x;Ĺ˝Ĺś /ĹśĆ?Ć&#x;Ć&#x161;ĆľĆ&#x161;Ä&#x17E; Ĺ˝Ä¨ DÄ&#x201A;Ĺ?ĹśĆ&#x161;Ä&#x17E;ĹśÄ&#x201A;ĹśÄ?Ä&#x17E;

866-314-5370 Have RHEUMATOID

ARTHRITIS and tried everything? A local research study may offer free investigational rheumatoid arthritis medication. Compensation up to $1200

Call: 866-644-5640 or visit www.RAtrial.com

24 JANUARY 4, 2013

INSIDE TUCSON BUSINESS

EVERY MORNING DAILY NEWS — DELIVERED TO YOU!

P: IGN U S O T FREE

B! R TA E T T SLE NEW E H KT CLIC D N MA S.CO S E SIN NBU O S TUC SIDE N I O GO T

Are you interested in business news everyday? SO ARE WE!

PRO TUCSON. PRO BUSINESS.