ITB Copper Cactus 2012

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Welcome to the 2012 Copper Cactus Awards The Tucson Metro Chamber is proud to host the Copper Cactus Awards to celebrate and recognize the accomplishments of Southern Arizona’s small businesses. The Copper Cactus Awards program and ceremony originated with Wells Fargo and has honored small businesses for 15 years. The Tucson Metro Chamber is honored that Wells Fargo selected our organization to carry on this prestigious tradition and appreciates Wells Fargo’s continued partnership. Southern Arizona’s small businesses are the foundation of our communities. Tonight, we celebrate their contribution to our regional economy and recognize that small businesses nationwide employ the most people and are responsible for the majority of our gross national product. The Tucson Metro Chamber’s mission is to promote a strong local economy resulting in business growth, job creation and improved quality of life for all citizens. The Chamber is committed to superserving small business through programs that help companies: • Make money • Save money • Build relationships • Transfer knowledge If your company is one of the 50 being honored this evening, you are truly a standout. Tonight we share in your pride and success. The Tucson business community is stronger because of your achievements. The Tucson Metro Chamber board of directors, staff and members salute the hard work, dedication and ingenuity represented by Copper Cactus Awards finalists. We wish you continued success in all of your business endeavors. Congratulations to you all. Sincerely,

Bruce Dusenberry

Michael V. Varney

Chairman of the Board

President & CEO

COPPER CACTUS AWARDS


CASINO DEL SOL RESORT IS A PROUD SPONSOR OF THE TUCSON METRO CHAMBER COPPER CACTUS AWARDS.

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extraordinary. Casino Del Sol Resort is yours for the playing. Stay in our beautiful hotel tower, topped off by the Sky Level – a world above it all. Play your favorite games in our casino around the clock. Dine in one of five, fabulous restaurants – from Asian fusion to award-winning steaks. Resist the ordinary and embrace the Extraordinary - Casino Del Sol Resort!

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Copper Cactus Awards Alumni (1997–2011) BEST PLACE TO WORK

simpleview

Prudential Aegis Realty

PICOR Commercial Real Estate

AGM Container Controls

Sterling Mortgage

Ronin

S&W Food Services

APEX Microtechnology

Titan Health Management Solutions

Sav-On Flowers

Sage Landscape Architecture, Inc.

Azmira Holistic Animal Care

Tracer Research

The Copier Bros.

Scientific Technologies Corporation

BeachFleischman & Co.

Venture West, Inc.

The Specialists

ScriptSave

Bedmart

Veterinary Specialty Center

Tucson Orthopaedic Institute

Sonora Behavioral Health Hospital

BFL Construction

DeBenedetti & Company

Tucson Sidewinders Baseball

TJ Bednar & Company

Body Central Physical Therapy

Randall & Richards, Inc.

Tuller Trophy

The Contained Gardener

Unicom Business Forms

TriSports.com

Boelts Bros. Associates Bookmans

COMMUNITY SERVICE

Breault Research

911 Collision Centers & Auto Glass

BUSINESS GROWTH

Tucson Long Term Medical Group

Buffalo Exchange

AGM Container Controls

AGM Container Controls

Broadpath Healthcare Solutions

Canoa Homes

American Home Mortgage

Arizona Family Care Associates

Total Care Connections

Casa de la Luz Hospice

Bear Essential News for Kids

Bedmart

Bedmart, Inc.

Chestnut Construction

BeachFleishman & Co.

Beyond Bread

CyraCom International

Big Broadcast of Arizona Radio

Bookmans

Dakotacom.net

Boelts Bros. Associates

Brake Masters

SMALL BUSINESS LEADER OF THE YEAR

DKB Construction

Bookmans

Buffalo Exchange

Britton Dornquast, Hears Music

Engineering & Environmental

Breault Research Organization

CareGiver Connection

Dr. Bennet Davis, Integrative Pain

Breeze Ways Air Systems

Chestnut Construction

Funtasticks Family Fun Park

Chestnut Construction

Chivalry Sports

GBP Risk Solutions

DeConcini McDonald

Creative Cabinets

Consultants

Gordley Design Group

Yetwin & Lacy

Triumph Builders Southwest

Center of Arizona Howard Stewart, AGM Container Controls

CyraCom International

Joe Higgins, Sports Buzz Haircuts Lea Marquez-Peterson, American

Hammel & Company

Elastek

Dakotacom.net

Harlow & Company

Explorer Newspapers

DRA Software Training &

Heinfeld, Meech & Co.

Fim Creation, Ltd.

Madden Publishing

Funtasticks Family Fun Park

Errol L. Montgomery & Associates

Sally Fernandez, Safety Dynamics

Pepper-Viner Homes

Golden Eagle Distributing

Engineering and

Tom Chestnut, Chestnut Construction

PICOR Commercial Real Estate

Joe Cristiani’s

R & A CPAs

Kid’s Center

Imagine Internet

Reproductions, Inc.

Lovitt & Touché

Nextrio

Ridgewood Associates

Mesch, Clark & Rothschild

Pace Technologies

Pepsi-Cola Bottling Company

Paragon Space Development

Santa Catalina Villas

Petty Products

Pathway Developments

ScriptSave

PICOR Commercial Real Estate

Pepper-Viner Companies

Public Relations

Bruce D. Greenberg

Environmental Consultants

Retail Corp. Robert Schlesinger, Bookmans

Todd Hanley, Hotel Congress Lawrence Bailliere, Advanced Payroll Concepts, LLC.


A NEW ECONOMY. A NEW OUTLOOK. A NEW DIRECTION. A NEW COMMITMENT. When business is good. Life is good. Visit TucsonChamber.org or call (520) 792-1212.


Emcees

Sean Mooney

University of Arizona graduate Sean Mooney, began his career as a producer and on-air talent at Major League Baseball Productions. He moved on to World Wrestling Entertainment as an announcer/host before joining WWOR-TV(UPN) in New York City as a 10 p.m. news anchor. Mooney also held anchor positions at WBZ-TV(CBS) in Boston and Fox Sports Arizona. He joins News 4 Tucson from Del Mar Advertising in Tucson where he held the position of marketing/advertising director. Along with co-anchoring weekend newscasts on News 4 Tucson, Mooney will also be reporting as a multi-media journalist from the field three days per week. He has won two regional Emmys in New York for “Outstanding Investigative Journalism” and “Outstanding Single Newscast” along with a National Sports Emmy Award. “Sean brings a tremendous amount of experience to our anchor and reporting teams,” said Cathie Batbie-Loucks, KVOA-TV news director. “It’s great to have a weekend anchor teach with such strong Tucson roots.”

Bobby Rich

Bobby Rich is Tucson’s longest running morning radio personality. In January he celebrates his 20th anniversary at MIXfm. He is a life-long radio broadcaster, programmer and manager. He began his radio career at age 14 in Washington state. Before moving to Tucson in 1992 he had radio gigs in Los Angeles; New York City; San Diego and Seattle. Bobby has been 94.9MIXfm program director since 1993. Over 160,000 Tucsonans hear the station’s soft rock format every week. He is also director of community partnerships for MIXfm’s parent company, Journal Broadcast Group-Tucson. Their two TV and four radio stations have given more than $1.5 million a year in public service exposure to local non-profit organizations since 2009. Greater Tucson Leadership presented their 2012 Community Leadership Award to Bobby for his commitment, involvement and extraordinary leadership in the Tucson community. He received a national industry achievement award as the “Adult Contemporary Radio Personality of the Year” by Radio&Records Magazine. TUCSON LIFESTYLE named the MIXfm Morning Show their “Best of City.” The Tucson Advertising Federation presented Bobby Rich with its prestigious “Golden Mic Award” for giving exceptional contributions to charitable non-profit programs and community organizations.


www.elrio.org

Get to know the

BUSINESS SIDE OF COX. Tucson Old Pueblo Credit Union did. Cox Business assessed their needs and provided a no-up-front cost, fiber optic Internet, data transfer and phone solution linking their three locations. The 20M Ethernet connection is fast, secure and reliable – allowing the credit union’s employees to be more efficient.

“Seamless functionality is critical here and we rely on Cox Business to deliver it.” – Matthew Beausoleil, Technology Services Manager

520-207-9576 coxbusinessaz.com

Internet. Data. Phone. TV.


Our Judges

Mark Dean

Michael Dunne

Vice President of Telesales & Site Leader, Intuit

Sharon B. Foltz

Director of Public Relations Cox Business

Director of Community Relations Unisource Energy Services and Tucson Electric Power

Joe Higgins

Sherry Hoskinson

Wendell Long

Jill Malick

Sports Buzz Haircuts Quality of Life Medical KVOI – Wake-Up Tucson

Director of McGuire Center for Entrepreneurship and Co-Director of Business Law Exchange, University of Arizona

CEO Casino del Sol Resort & Conference Center

Business Banking Manager Wells Fargo Bank

Thank you TUCSON We are honored to be finalists for this year’s Copper Cactus “Business Growth” Award. Our heartfelt appreciation goes to all of our NARPM property managers and residential customers. Your business means the world to us. We also wish to thank Stephanie Rising of Canyon Concepts for being our business coach.

WE WISH TO ACKNOWLEDGE OUR TERRIFIC TEAM! %PVHMBT .D,FOOB t ,SZTUBM "HVJMMBSE t $PEZ #MBDLNPSF t 1BVM $BCMF t Dylan Moody 5SBWJT .PPEZ t .BOOZ 3JWFSB t +PWJ 4JHO t 3PTF 5BUF t "SUVSP ;BUBSBJO

520.297.4736 www.gotwetwedry.com


The

best innovations I.T. Genius

you ever had. Nextrio congratulates all the 2012 Copper Cactus award finalists and winners, but especially those who have used technology to improve their business. Keep innovating Tucson!

nextrio.com


THANK YOU PRESENTING SPONSOR Co-Sponsors

Best Place to Work Sponsor

Intuit Business Growth Sponsor

Cox Business Community Service Sponsor

El Rio Health Center Nextrio Innovation through Technology Sponsor

Nextrio Small Business Leader of the Year Sponsor

Casino Del Sol Resort & Conference Center

Media Sponsors


Small Business Leader of the Year Finalists

To qualify as a Small Business Leader of the Year finalist, a manager/owner must exhibit exemplary business conduct. The company must demonstrate sales productivity and leadership qualities by responding positively to challenges within his or her business, as well as be active in organizations and projects in the community. Each business must be locally owned and operated, for-profit, have 250 or fewer employees and have been in operations at least two years.

RON ADAIR Adair Funeral Home Adair Funeral Homes is a family owned business in the Tucson and Southern Arizona area founded by Arthur J. and Martha J. Adair. Because of the caring personality of the Adairs, and their high standards of service to families, the family business grew from one location in 1956 to five locations in 2012. After Arthur Adair passed away in 1973 Martha and her children, Ron, Hank, Carol and Susan Adair continued on. After 56 years of providing pre arrangements, funeral and cremation services, Adair Funeral Homes is still family owned and operated. President Ron Adair and Vice President Hank Adair still manage the family business.

DR. BOB BREAULT Breault Research Organization Breault Research Organization (BRO) is an optical engineering services firm with the mission of helping engineering R&D groups at commercial companies, government labs and universities advance the state-of-theart in optical design and analysis. In more than three decades of innovation, BRO’s team of optical engineers has solved optics problems and created high-performance optical products for thousands of companies worldwide. Today, BRO’s optical software products, APEX and ASAP, enable engineers in 35 countries to turn their creative visions of optical products into working virtual prototypes. AMANDA HOLBERT Elegant Iron Amanda Holbert, an alumna of the U of A, is co-owner and operator of Elegant Iron, LLC established in 2004 with business partner Steve Holbert. Elegant Iron is a solutions based metal goods manufacturer that provides design, prototyping, metal fabrication, manufacturing, sand blasting, powder coating and repair services. Elegant Iron has been innovative in the small business community and created their “niche” by being the “go to” company to custom design and develop metal fabricated products that solve problems for customers. Elegant Iron is a one-stop shop for product development. The U.S. government is their number one customer. Elegant Iron was awarded Manufacturer of the Year 2011 and Amanda Holbert was awarded Small Business Advocate of the Year 2012 by MSBA.

JEFFREY A. HAMSTRA Hamstra Heating & Cooling Founded in 1983 with a truly customer centric focus, Hamstra Heating & Cooling is approaching its third decade of providing the highest quality heating and air conditioning services in Southern Arizona. Founders Glenn, Jeff and David Hamstra envisioned building a company that would provide the most professional services available, be a fulfilling place for many to work and have the utmost respect from their community. After 29 years of old fashioned hard work, they have accomplished just that. MIC WILLIAMS Micro Import Service Micro Import Service specializes in the repair of is the Japanese autos. The man behind Micro is Mic Williams. Mic’s motto at the shop is, ‘you must have fun’. He has earned respect from the Micro team because of his commitment to them and to the business. Mic moved from New York in 1971 and started Micro in 1976. Beside Mic’s passion for his business, he’s also an avid racer and is currently building a car which will hit speeds over 200 mph! Mic met his wife, Trish, in July 2010. Trish is involved with and loves Micro as much as Mic and she also races a car. They were married on September 08, 2012.


Superior Care Our mission is to provide superior care to patients and their loved ones so that they may complete their mission on this earth in comfort, dignity, and harmony.

Casa de la Luz Hospice is honored to be a 2012 Copper Cactus “Business Growth” finalist. For more than a decade, Casa de la Luz Hospice’s expert staff has provided Tucson and its surrounding communities with compassionate medical, emotional, and spiritual support during the final phase of life.

...because every day counts. (520) 544-9890 I 7740 N. Oracle Road I www.casahospice.com

Hospice services paid for by Medicare.


Business Growth Finalists To qualify as a Business Growth finalist, a company must demonstrate that they are unique and successful in the way they handle growth or change in today’s marketplace. Each business must be locally owned and operated, forprofit, have 250 or fewer employees and have been in operations at least two years.

Casa de la Luz Hospice Casa de la Luz Hospice provides superior care to patients and their loved ones during the final phase of life. Their knowledgeable and compassionate care team offers medical, emotional and spiritual services. Casa de la Luz Hospice serves patients in Tucson and surrounding communities, providing care in the patient’s home, at their residential hospice home, Kanmar Place, or at their inpatient unit. Casa de la Luz Hospice caregivers are available 24 hours a day, seven days a week because every day counts. They also offer grief support to patients’ family members and the community.

(FRQRPLF %HQHÀWV 19 million dollars in tax revenue annually could help support our police and fire departments, schools and road repair needs. Well-paying jobs will be created, adding 400 jobs to the site. An additional 1700 indirect jobs will be created.

Commercial Carpet Cleaning Established in 1985, Commercial Carpet Cleaning is a family-owned floor cleaning company with a restoration and reconstruction division. Commercial Carpet Cleaning offers homeowners, residential property managers and commercial facilities managers comprehensive services from floor care and stain removal to flood damage and mold remediation. Their mission is to: build long-lasting relationships with a “CAN DO” attitude, exceed customer expectations with their team’s knowledge, integrity and expert solutions. Commercial Carpet Cleaning has built a reputation for excellence through responsiveness, trustworthiness, flexibility and conscientiousness. They contribute to the community by supporting organizations that promote fundamental leadership skills for youth.

/RFDOO\ 9HVWHG The Rosemont management team is made up of over 40 of your Tucson neighbors. Ten are Arizona natives and six are UA grads. Many are involved in our community and youth programs.

www.rosemontcopper.com


Business Growth Finalists Crest Insurance Crest Insurance Group is an independent insurance agency based in Tucson. Formerly the BBVA Compass Bank-acquired Mueller & Associates, the new-look agency is in its third year under management by its senior partners. Crest currently ranks as one of the largest independent insurance agencies in Arizona. Today, Crest is a team of over 60 employees split between the Tucson and Phoenix offices. Crest writes more than $70 million in annual premium with dozens of partner insurance carriers. A full-service agency, Crest’s licensed professionals write a full range of insurance policy types throughout the United States.

Realty Executives Tucson Elite Realty Executives Tucson Elite is comprised of experts in buying and selling residential and commercial real estate. They pride themselves in residential real estate practices with specialties in every niche of the market. Realty Executives Tucson Elite agents and owners have a “service minded” philosophy, where customers and employees are held in equal high esteem. That dual focus creates the “difference” that comes from “within” each agent, known as “Our Executives.”

Spectrum Ina Road Auto Collision Javier T. Avalos is the owner and operator of Spectrum Ina Road Auto Collision, which has served the Tucson community for more than 20 years. Mr. Avalos is both I-Car and ASE certified, an outstanding member of the Better Business Bureau and has been nominated two consecutive years for Outstanding Business of the Year by the Marana Chamber of Commerce. Mr. Avalos built Spectrum Ina Road Auto Collision based on high quality work, customer-focused service, integrity and professionalism. Mr. Avalos has built strong relationships with various vendors in the Tucson region, employees and insurers. He is an avid member of the cycling community and is currently training for his second Tour de Tucson.


Business Growth Finalists Synergy HomeCare Synergy HomeCare is a non-medical homecare company that provides quality private-duty caregivers to adults and seniors in their homes or wherever they reside. Services range from homemaking/companion to compassionate end of life care. Nurses on staff provide medication management (coordinating medications prescribed through all ordering physicians) and fill medication boxes or dispensing machine. Medication box fills by licensed nursing staff helps to prevent consumption errors.

Tattoo Manufacturing Tattoo Manufacturing is the largest manufacturer of temporary tattoos in the world. The company employs 100 and has been designing and manufacturing its products in Tucson since 1989. All Tattoo Manufacturing products exceed global product safety standards. Printing more than seven million temporary tattoos a day, Tattoo Manufacturing has a leading US and global market share and continues to develop new products. Its divisions include an e-commerce website (tattoosales.com), a retail brand (Savvi) and a vending sales group (Vending Supply).

Proud to be a Nominee for the Nextrio Innovation through Technology Award

®

TCI Wealth Advisors TCI Wealth Advisors is a fee-only, independent wealth advisory firm founded in Tucson. TCI Wealth Advisors serves as fiduciary to its clients, putting their interests first when designing and implementing proactive, integrated solutions that help clients meet their goals based on their values, interests and desires. Their core competency is combining the extensive expertise contained within TCI with the expertise of their clients’ other professionals, such as estate planning attorneys, CPAs, etc., and then communicating the resulting solutions to clients. Because the delivery of true wealth management requires consideration of many different facets of a client’s financial picture, TCI’s ability to bring together the right professionals to do so creates an optimal environment for service of clients.


Business Growth Finalists Tucson Tamale Company In November 2008, Tucson Tamale Company opened its doors. They make over 30 different kinds of tamales using organic corn, fresh meats and veggies. Everything is made in their shop and every tamale is rolled by hand. They have a small restaurant as well as a vibrant mail order business (tamales go all over the country) and a expanding wholesale business. Tucson Tamale Company has been voted Best Tamale in Tucson four years running and have been featured on NPR’s Splendid Table, RoadFood.com, Arizona Highways, Parade Magazine and The Cooking Channel.

Xcel Delivery Xcel Delivery started very small in 2004. The company was run from home by owner Mark Spivack and operated from his vehicle using cell phones and paper forms to keep track of local work. Since that time Xcel has grown to three offices. They are now in a 15,000 square foot warehouse and office that was locally built to accommodate growing business. Work can now go as close as around the corner to as far as half way around the world. Drivers are now equipped with the latest in GPS tracking, mapping and electronic dispatch. It has been eight years but the expansion of the company has been the move of a lifetime.

Proud to employ more than 100 professionals in the Tucson area. SIMPLE VIEWINC .COM


Community Service Finalists To qualify as a Community Service finalist, a business must invest in the community through volunteerism, inkind or cash contributions or support of non-profit organizations. Each business must be locally owned and operated, for-profit, have 250 or fewer employees and have been in operations at least two years.

CAID INDUSTRIES The extraordinary variety of the work performed by CAID Industries attests to the can-do attitude that permeates their organization. CAID is a 65-year old Tucson metal manufacturing firm. Their client base is truly international with products shipping to South America, Australia, Canada, Mexico and other destinations. Their range of capabilities includes design/build responsibility, field erection services, custom fabrication to customer standards, large scale manufacturing and extensive mining technology and services. CAID believes that supporting and promoting regional industries, education and local commerce is a key element to ensure a strong economic future for the community. A fulfilling and meaningful life is created through service to others.

COMMOTION STUDIOS Commotion Studios specializes in video production, event audiovisual production and management, graphic and web design and interactive presentations. Since it opened its doors in 2006, Commotion Studios has worked with such organizations as the American Cancer Society, Angel Charities, American Red Cross, Boys and Girls Club, California Travel Association, iSoccer, VisitOrlando. com, Miraval Resort and Spa and the University of Arizona’s Norton School of Family and Consumer Sciences. This year the Commotion Studios team will work with over 60 clients, on more than 150 projects and events. COOK AND COMPANY SIGNMAKERS Cook and Company Signmakers has been designing and fabricating signs since 1976. It began as a one man shop in Cedar Falls, Iowa and


Community Service Finalists relocated to Tucson in 1983. Cook and Company Signmakers now has twelve employees with graphic design, fabrication and installation backgrounds and experiences that make it possible for them to provide a variety of services that include: historic sign preservation, design, neon signs, outdoor lighted signs, metal and plastic letters, LED signs, displays, window signs, digital printing, vehicle wraps, vinyl, sandblasted, carved signs, installation and repair. GOLDEN EAGLE DISTRIBUTORS, INC. Golden Eagle Distributors, Inc. has been the exclusive distributor of Anheuser-Busch products across most of Arizona since its creation in 1974. Their portfolio has expanded to include craft, import and local beers, as well as wine, liquor and non-alcohol beverages. Golden

Eagle Distributors, Inc. employs more than 225 employees who are proud to distribute 450 different beers and beverages. The third-generation company is owned by the Clements family with seven facilities throughout the state. HORIZON MOVING SYSTEMS Horizon is a third generation familyowned, award-winning agent for United Van Lines, and has been moving customers through life since 1924. Horizon’s experienced team is dedicated to providing the highest quality customer service – move after move. With five locations in Arizona, more than 450,000 square feet of warehouse space and with a worldwide network of over 1300 agencies - Horizon can move you around the corner or around the world. Caring and trust is what makes Horizon

different. Its values, experience, culture and people are committed to ensuring each move is a smooth transition - for complete peace of mind. JONATHAN’S CORK A Tucson tradition for 18 years, Jonathan’s Cork is known for offering a varied menu of steaks, seafood, fresh fish and wild game dishes. The wide and intriguing wine list reflects Jonathan’s expertise and palette for good wines. Diners enjoy an oldSouthwest ambience decorated with De Grazia prints, paintings by local artists and beehive fireplaces. Upon entering the `Cork’, as it is known to our many regular guests, you will be warmly greeted like an old friend and feel right at home. This is because they are family-owned and their twenty six employees are their `adopted family’.

Customized dermatologic care in a friendly and modern atmosphere PROUD FINALIST OF

We would like to acknowledge the small businesses on their nominations for the Tucson Metro Chamber Copper Cactus Award. It is a pleasure to work in a community that exhibits innovation and is supported by strong business leaders in Southern Arizona. Congratulations to all. 2012 Tucson Metropolitan Chamber of Commerce Copper Cactus Awards

the Copper Cactus Award for Best Place to Work

Pima Dermatology congratulates all finalists this year! Gerald N. Goldberg, M.D. and his expert team have you covered with Medical, Surgical & Cosmetic Dermatology, specializing in Laser Treatments & Mohs Skin Cancer Surgery.

5150 E Glenn St | Tucson

520.795.7729 www.pimaderm.com 2010 Wells Fargo Copper Cactus Awards | 19


Community Service Finalists PICOR COMMERCIAL REAL ESTATE SERVICES Cushman & Wakefield | PICOR Commercial Real Estate Services (“PICOR”) is Southern Arizona’s leading independently owned, full-service commercial real estate company. Founded in 1985, PICOR offers brokerage, property management and consulting solutions for retail, industrial, office, medical, land and investment properties. PICOR is licensed in Southern Arizona and Sonora, Mexico, offering bilingual commercial real estate services spanning the border. PICOR is committed to “building value through service” for clients and community. They facilitate informed real estate decisions and beneficial outcomes for a diverse client base, from individual investors to large institutions. Applying the highest professional standards, PICOR’s team members

provide knowledge, analysis and performance that are accurate, timely, responsive, independent and confidential, resulting in lasting relationships.

SHAFFER DRY CLEANING & LAUNDRY Locally-owned, the Shaffer family business has been sustained by the Tucson community for over 40 years. Shaffer Dry Cleaning & Laundry is committed to giving back to the communities in which their customers and team members live. Almost 15 years ago – long before the green movement took hold mainstream – Shaffer Dry Cleaning & Laundry stopped using PERC, a known toxic chemical still commonly used by most dry cleaners. Today, as the largest 100% green dry cleaner in Tucson, they are a full-service source for garment care and household items. The company mission is to continue to provide high quality services that are good for Horizon Moving Systems you, your clothes Serving the Tucson community since 1924. and the community. Whatever your relocation needs may be . . .

•Experienced, Award Winning Team •Professional, Uniformed, Certified Packers •Commercial, Office & Industrial Services •Residential, Around the Corner or Around the Globe •Storage: Secure, Air Cooled or Heated Environment •Corporate Programs for Employee Relocations •Free Moving Consultation & Cost Estimate

Horizon Moving Systems 520.747.1400 800.362.3462

3600 E. 36th Street, Tucson, AZ 85713 XNLV55847

www.horizonmoves.com

STRONGPOINT MARKETING Strongpoint Marketing helps local, regional and national clients tell their stories to the right people. They provide important tools including strategic planning, market research, brand development, media relations, crisis communications, community relations, and event, association and conference management. They also help individuals succeed through consulting and presentation/media coaching. Headquartered in Tucson, Strongpoint has offices in Wilmington, DE and San Francisco, CA. They take their commitment to the community seriously, and bring that philosophy into hiring decisions, partnerships and even their clients. Their staff is committed to work with other organizations that share a strong belief in building a better community. SWAIM ASSOCIATES Swaim Associates has been providing architectural services for public, commercial and residential projects for 43 years. Their staff of 17 currently includes nine registered architects. Swaim Associates creates and enhances communities by designing innovative and inspiring environments in which people work, live, learn and play. Through architecture and public service they work to improve our community through wellness, education and sustainability. Swaim Associates provides architectural services for health care, education, commercial, public recreation, religious and military facilities, from master planning and design to construction administration. Their commitment to personal service, technical expertise and teamwork enables them to support the visions of their clients.



Nextrio Innovation through Technology Finalists To qualify as a Nextrio Innovation through Technology finalist, a business must be technology-led and or look to IT to solve problems and increase efficiency. Each business must be locally owned and operated, for-profit, have 250 or fewer employees and have been in operations at least two years. 4D TECHNOLOGY 4D Technology designs and manufactures laser interferometers, surface roughness profilers and interferometry accessories, for accurate measurement of optics, optical systems and precision machined surfaces. Their innovative products utilize state-of-theart technology that can be deployed in production environments, even in the presence of severe vibration and turbulence. 4D instruments are used daily in critical applications in astronomy, aerospace, optical testing and many other industries. 4D’s history of innovation has changed how and where interferometric measurement can be used, from unique spacebased projects to high throughput production of precision components. BESTCOMM NETWORKS BestComm’s technology focus is in the convergence of voice and data communications, particularly solutions that increase user mobility. Their portfolio extends from basic voice systems to virtual data center infrastructure, providing voice solutions coupled with mission critical business applications, to next generation wireless access solutions. BestComm proudly serves the Tucson area and customers across North America and the Caribbean. At the epicenter of BestComm’s business philosophies is an unwavering commitment to customer relations, service and support, exemplified by their 18 year history. DARLING ENVIRONMENTAL & SURVEYING Darling is a woman-owned multi-disciplinary consulting firm specializing

in 3D laser scanning and modeling for a vastly diverse worldwide client base. The company is a pioneer in state-of-the-art 3D technologies, with proprietary methodology that allows them to provide clients with measurable computer models of virtually anything. Remaining on the forefront of the technology, Darling is active in 3D projection, animation and virtual reality for clients that include Intel, Raytheon, NASA, National Geographic, Ford Motor Co., U of A and General Dynamics. Virtual replicas are their specialty. DATAFORTH Dataforth Corporation is a worldwide leader in the design and manufacturing of high quality “instrument class” signal conditioning and data communications products for industrial markets. Their business began in 1984 and has grown to more than 50 employees with sales of $10 million per year. Dataforth is now represented in more than 40 countries with more than 200 independent sales persons and distributors. Dataforth Corporation has the reputation for delivering very high quality products at very competitive prices. Attention to process management, test quality and order detail elevates Dataforth over its worldwide competitors. The company is ISO90012008 certified and delivers better than Six Sigma reliability. ENGINEERING AND ENVIRONMENTAL CONSULTANTS EEC is an Arizona based, employeeowned multi-disciplinary professional consulting firm established in 1987 with offices in both Tucson and Phoenix. They provide high-quality and costeffective civil engineering, environmental and land surveying services statewide. With a long history of successfully serving municipal agencies and private businesses throughout Arizona, EEC’s staff has a keen understanding of the environmental condi-

tions, regulations and challenges of the Southwest. EEC is committed to their clients’ total satisfaction through their professional, diligent attention to detail. They create successful partnerships with clients that foster trust, commitment and communication. INTELLIQUICK DELIVERY A new standard for reliability and customer service emerged for local deliveries and last mile courier services when IntelliQuick Delivery was established. Today, IntelliQuick is the largest independent delivery/ courier service in Arizona, specializing in medical, legal, small business and financial document delivery as well as manufacturing, retail-wholesale and 3PL. Locations in Tucson, Phoenix, Las Vegas, Chicago, Denver, Reno and Salt Lake City provide a network of “high touch – high tech” same day and next day delivery services, scheduled local courier delivery service, cross docking, warehouse fulfillment and last mile services. IntelliQuick’s people and technology make the difference, with responsiveness and customer service unmatched in the industry. LARSEN BAKER, LLC Larsen Baker, LLC is a Tucson based commercial real estate firm that develops, remodels, owns, operates, manages and leases retail and office properties Southern Arizona. Operating since 1993, Larsen Baker is the largest independent retail commercial property owner in Tucson. The firm owns approximately 2.2 million square feet of space in 46 locations with 350 Tenants. The Larsen Baker IT department delivers state of the art technology to employees and tenants. Employers benefit through greater efficiency. Tenants benefit through superior response time to inquiries. Larsen Baker benefits through strong tenant retention and superior marketing of vacant properties to potential tenants.


Nextrio Innovation through Technology Finalists PACE TECHNOLOGIES PACE Technologies is an innovative nanotechnology driven company with a core focus on supplying nanometer surface finishing technologies for industrial and materials analysis (metallography). PACE Technologies has two main business markets, the first is to supply the testing equipment and consumables for metallographic analysis or the science of determining a materials properties by examining its microstructure at high magnifications. The second is to supply the equipment and consumables for ultrafine surface finishing of industrial products such as computer hard drives, multilayer ceramic capacitors, biomedical devices, aerospace components, automotive parts, electronic devices and other advanced engineering materials. SIMPLEVIEW simpleview helps destination marketing organizations (DMOs) succeed on every front, from convention sales to tourism marketing and day-to-day operations. The company offers integrated products and services, includ-

joined SynCardia as president in July 2010, and who became CEO in May 2011 and chairman in January 2012.

ing the industry’s most advanced customer relationship management (CRM) and content management system (CMS) platforms, powerful forecasting and reporting tools, dynamic websites, sites for mobile web, search engine optimization and interactive marketing. Founded in 1991, simpleview employs more than 110 people with offices in Arizona, Texas, Minnesota and California that serve more than 200 domestic and international DMOs.

TUCSON EMBEDDED SYSTEMS Founded in 1997, Tucson Embedded Systems, Inc. (TES) provides end-toend development, manufacturing and field placement of industrial software and electronic systems to government and commercial customers. Their mission-driven philosophy drives our core capabilities, which include systems engineering, safety and mission critical software development to FAA DO-178B guidelines, testing/ automated testing and independent verification and validation, rapid prototyping and integration, enterprise systems development, printed circuit boards and specialty manufacturing. Headquartered in Tucson, TES employs more than 90 of the industry’s best engineering and analytical professionals to deliver innovative engineering solutions from concept to production into maintenance for mission and safety critical systems.

SYNCARDIA SYSTEMS SynCardia Systems, Inc. was formed in 2001 by world-renowned heart surgeon Jack G. Copeland, M.D., interventional cardiologist Marvin J. Slepian, M.D., and biomedical engineer Richard G. Smith, MSEE, CCE, to commercialize the SynCardia temporary Total Artificial Heart. It received FDA approval on Oct. 15, 2004, Health Canada approval on Oct. 27, 2005, and CE approval for Europe on Sept. 10, 1999. In 2011, SynCardia became profitable for the first time in company history, nearly doubling sales for the second straight year, due largely to the arrival of Michael Garippa, who

Congratulations to the 2012 Copper Cactus finalists! RESEARCH WORK WHILE SOARING THROUGH THE CLOUDS

COMPANY AMBASSADOR OPENS JAPAN

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Hold on offerings More companies are holding back on going public. Page 6

Traveling with ease Travel agents are still the best ticket to vacation getaways. Page 11

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INTERNATIONAL TUCSON

Development

ON TRACK

You might be surprised at the speed a mango travels from tree to dinner table. Page 6

Rebrand your biz

How business gets done around Southern Arizona and beyond. | INSIDE

A checklist to keep in mind when considering rebranding. Page 13

Inventory, prices falling

Buying up home sites

August showed housing inventory is down, but so was pricing. Page 16

Lennar is in the market and buying 250 lots in town. Page 20

Should Tucson expect growth to follow the streetcar? | PAGES 3-5

Convention center’s management is bloated, commission says By Joe Pangburn Inside Tucson Business

Another public body that has an interest in downtown Tucson is calling on city officials to take on more fiscal oversight of what it sees as bloated staffing. The Tucson Convention Center Commission (TCC) voted 4-3 to send a letter to City Manager Mike Letcher asking him to review the personnel structure at the convention center and possibly merge it with another department to eliminate a department head. The target of such a move could be Rich Singer, director of the TCC. His income, including benefits and the use of a city-provided car, amounts to more than $180,000 a year. In discussion leading up to the vote, commission members said they feel too much money is being spent on management of the TCC while

vacancies are going unfilled in sales and marketing that could bring in business. An organizational chart prepared by TCC staff for the commissioners, shows the convention center currently has no sales manager, event manager or a marketing person. Singer returned to the TCC this summer after an 18-month city assignment to oversee the Fox Tucson Theatre. During the summer, commissioners Chris DeSimone and Armando Rios asked about the convention center’s operation under Deputy Director Tommy Obermaier while Singer was away and how the staffing would change now that Singer is back. At the commission’s August meeting, Singer has been was asked to prepare a business plan for increasing revenues and to explain how it would be implemented but the commission never brought that up for public discussion. At one point, though, DeSimone asked Singer what he was doing to implement a new sales and marketing

plan noting that event coordinator Kate Calhoun was also performing functions in sales and marketing. Singer responded “I’m working on beefing that staff up.� To which DeSimone asked, “What city are you living in? Where do you get the money to just hire more people?� Singer acknowledged that a better route would be to restructure to move people into positions that could generate revenue. After the meeting, DeSimone said he hoped Singer would have stepped up himself to take on some of the marketing and sales efforts to ease the strain on employees. At the city, Letcher has previously talked of merging some departments to save money. A discussion on the subject was already tentatively scheduled for a city council study session on Oct. 5. Contact reporter Joe Pangburn at jpangburn@ azbiz.com or (520) 295-4259.

Suppliers to Ford Motor Company show off their products at a parts expo in Sonora, Mexico.

Sonora looks to be leader in digital technology By Keith Rosenblum Inside Tucson Business HERMOSILLO, Sonora — Digital aspirations in the state of Sonora reside in a new nine-person division in the Secretary of Commerce (SecretarĂ­a de EconomĂ­a) here headed by a United Stateseducated Ph.D. who earned his chips at Texas Instruments. The task of cultivating Sonora´s software-writing talent, fusing that ability with private-sector needs and helping establish patentable products has been assigned to Alfredo GĂĄmez, a graduate of University of North Texas, and eight others in the department. “Innovation is going to be the key to Sonora´s leadership in software,â€? said GĂĄmez, who joined

the government two months ago. “Wherever we see it, we´re going to be betting on the state´s talent to develop opportunities for information technology and technology-transfer.â€? GĂĄmez´s mission will be to work with players in the local economy - agro-business, mining, automotive, avionics and livestock - to create partnerships. His team will be working with two software parks in the state, one in Ciudad ObregĂłn that is funded by the local and state governments, along with the private sector, and another to be opened in Hermosillo this Fall that will be entirely private. Every niche of the Sonoran economy can benefit from incubator software, GĂĄmez said. Creation of the software division comes on the heels of the state government´s creation of a new

BUILDING SOLAR ON A GIGAWATT SYSTEM SCALE

Secretariat called Office of Governmental Innovation. Headed by Marco Antonio Paz Pellat, it has been charged by Gov. Guillermo PadrÊs with making Sonora a leader among the 32 Mexican states in use of technology in government. That office announced last week the debut of a program called Network of Digital Counties (Red Digital de Municipios), which brings together Sonora counties in virtual communities. If successful, the program will be expanded to include all of Sonora´s 72 counties. Introduction of the digital network coincided with the state´s announcement that it is spending $7 million to fund new technological institutes in San Luis Río Colorado, Puerto Peùasco and Etchojoa.

MANY EYES IN THE NEURO WORLD TURN TO TUCSON

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Your Weekly Business Journal for the Tucson Metro Area

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Musical notions

Jim Sellers knows who’s holding investment money on the sidelines. Page 4

Filling a need for music education. Page 11

Holiday selling

Debating defaults

Sales Judo has some tips to make this holiday season the best ever Page 12

Professors, bankers, Realtors and executives debate strategic defaults. Page 5

Fighting for AZ

Buyers on the hunt

By Hank Stephenson Inside Tucson Business

Whether it’s an Arizonan seeking beach vacation in Sonora or a Sonoran who wants to come shop and visit in Arizona, the perception of the dangers of crossing the border is doing some serious damage to both state’s economies. More than 50 representatives from businesses in Arizona and Sonora attended a bi-national forum on tourism and commerce to discuss relations between the two states and the horror stories being told about the border. The Metropolitan Tucson Convention and Visitors Bureau (MTCVB), in collaboration with Tourism Federation of the State of Sonora, hosted the Aug. 26 forum at the Doubletree Hotel at Reid Park. “The biggest challenge we have is the percep-

tion - and the perception is that if you cross the border there’s going to be bullets flying and (going to) Sonora is riskier than going to Afghanistan,� said Felipe Garcia, vice president of Mexico marketing and community affairs for MTCVB and moderator of the forum. From south of the border, people are afraid to come to Arizona because of the state’s new antiillegal immigration law (SB 1070). “They think Arizona is a racist state, that we’re Nazis and that there are raids (on homes),� Garcia said. The business leaders – including representatives from Hotel Congress and Sol Casinos as well as representatives from the medical tourism and produce industries, and chambers of commerce – agreed there is a need for bi-national partnerships to market the region and change the negative image of the border that pervades the news media.

“When we allow all the negativity to be the first part of the conversation in the morning and the last part of the conversation in the evening‌ then it becomes very hard to get people excited about coming here to be a part of, and even to do business here,â€? said Clarence Boykins, executive director of Tucson-Southern Arizona Black Chamber of Commerce. Besides agreeing to host further forums, the groups plan to have two websites up in the coming weeks: IamArizona.org and YosoySonora.org, to tell success stories from business on the border. This was the second forum hosted by the groups. In July, business leaders met in Mexico to discuss the impact of SB1070 on personal and business relationships across the border. Hank Stephenson is a Tucson-based freelance writer.

Arizona filed its brief with the 9th circuit court of appeals and another federal lawsuit lands in court. Page 24

Dean Martin, second from left, on the Tucson Open Celebrity Tour.

Glory Days

How they’ve faded Page 3

National home building firms cut costs by combining Tucson with Phoenix By Roger Yohem Inside Tucson Business

They’re not pulling out of the Tucson market but four of the “Big Six� national home builders are following a business plan that centralizes more of their executive and administrative operations in Phoenix. Instead of having division presidents in each market, the companies have set up statewide divisions. The latest to make change is Pulte Homes, which formed its new Arizona division last month. KB Home is targeting Oct. 1 as the date when it will transition into its statewide reorganization. In May, Lennar established its Arizona division when Tucson-based executive Steve Craddock retired. And DR Horton Homes went to its restructured statewide plan in early 2009. “For Pulte, this structure exists in other states. We now have one division president for all of

Arizona instead of three separate presidents,� said Jacque Petroulakis, public affairs officer for Pulte in Phoenix. “This better aligns our business with current market conditions. To improve efficiencies, it makes sense.� Previous to the reorganization, Pulte had separate divisions, each with its own president, for Tucson, Phoenix North, Phoenix Central Southeast and Phoenix East. Curt VanHyfte, former head of Phoenix North, is the president of the new Arizona Division. Shawn Chlarson, formerly Tucson’s division president, is staying in Tucson as Tucson vice president of operations. The remaining two of the “Big Six� production builders, Meritage Homes and Richmond American Homes, each still has a designated division president in Tucson. Of the consolidations, housing analyst John Strobeck, owner of Bright Future Business Consultants, said “It’s been talked about for years,

it’s really no surprise. The market share of new-built homes has dropped like a rock. This decline is not a fluke, they have to adjust to get through this. I’m both a bit happy and sad about this.� Like other builders, Petroulakis said Pulte has been downsizing for about 18 months. Areas including accounting and purchasing have been consolidated. Slowing permit volumes support the decision to streamline. According to Strobeck, Pulte pulled 128 new home permits in the first six months of 2010. That compares to 132 permits in 2009 and 349 permits in 2008 for the same period. KB Home permits were 117 in 2008; 125 in 2009, and 62 for 2010. Lennar dipped from 87 permits in 2008 to 71 permits in 2009. For the first six months of 2010, it pulled 88 permits. Contact reporter Roger Yohem at ryohem@ azbiz.com or (520) 295-4254.

I n P r i n t a n d O n l i n e a t w w w. I n s i d e T u c s o n B u s i n e s s . c o m

Courtesy of Earl Wettstein

Joe Pangburn photo

The Foothills Mall and seven apartment complexes have new owners. Page 13

False perceptions are damaging tourism - on both sides of border

;

Ready to pull the trigger



Best Place to Work Finalists To qualify as a Best Place to Work finalist, a business must encourage growth, education and development for their employees through the workplace environment or employee benefits. Each business must be locally owned and operated, forprofit, have 250 or fewer employees, and have been in operation for at least two years.

BANK OF TUCSON Peter Senge of MIT once said, “All great things have small beginnings”. That phrase illuminates Bank of Tucson’s history, which began as a great idea by its co-founder Mike Hannley and has blossomed over the past 16 years into an extremely successful bank that stands strong in our community. Bank of Tucson continues the philosophy of “big is not better,” and continues to grow with those who appreciate a recognizable voice rather than a prerecorded message. Bank of Tucson was built by employees who view each day as a new opportunity to surpass whatever limitations yesterday may have left, exceed the expectations of a new day and prepare for the possibilities of tomorrow.

BEACHFLEISCHMAN Founded in 1990, BeachFleischman (BFCo) is southern Arizona’s largest locally-owned accounting and business advisory firm and one of the “Top 200” largest CPA firms in the United States. BFCo provides a wide range of tax, accounting, auditing, and comprehensive business management and advisory services to help clients save taxes, achieve compliance, enhance profitability, preserve wealth, mitigate risk and improve accountability. The firm serves clients ranging from individuals and family-owned businesses, to large corporations with multistate and international operations. Recruiting, training and retaining quality employees is one of the highest priorities of BFCo, which provides opportunities for professional development with an emphasis on life/work balance.

Congratulations Finalists! Your hard work has made Southern Arizona’s business community stronger. We salute you for your success and achievements! TucsonChamber.org

Growing Businesses. Building Communities.


Best Place to Work Finalists CEDR SOLUTIONS CEDR Solutions is the class leader and number one provider of individually customized employee handbooks and on-demand, live HR support for medical and dental offices of all sizes and specialties. Each handbook that CEDR crafts not only complies with all state and federal laws, but is also tailored to each client’s specific business culture and goals. The CEDR team is composed of experts in the field of employment law, including attorneys, researchers and HR professionals. Since its inception, CEDR has been the first choice for HR support for hundreds of small to medium-sized businesses in Arizona and across the United States. CEMROCK Cemrock has been building awardwinning exhibits and naturalistic environments for zoos, aquariums, museums, parks, golf courses and private residences since its founding in 1978. Tucson based Cemrock has become internationally known for their innovative, creative team and exceptional work. Cemrock has successfully partnered with a wide range of clientele, the finest institutions and the most prestigious commercial and entertainment venues, including the Smithsonian, Sea World and Pebble Beach Golf Course. Some of their local work includes the Arizona Sonora Desert Museum and the Reid Park Zoo. GOODMANS INTERIOR STRUCTURES Goodmans Interior Structures creates great lifetime furniture experiences for its healthcare, corporate, education and government clients. The Goodmans’ team works with the greater Tucson community to design workspaces improving productivity, creating value for stockholders, taxpayers, students and patients

by decreasing expenses in corporations, government agencies, schools and hospitals. Goodmans Interior Structures exemplifies a Tucson community leader, showcasing how to build a community that takes care of its sick, supports its weak, inspires its artists, protects its resources and promotes faith for its citizenry through style, humor, compassion, integrity and respect. LP&G MARKETING LP&G Marketing is a local, femaleowned advertising and communications firm that creates strategically bulletproof marketing for a variety of clients across a broad range of industries. To do this they ask a lot of questions, ultimately finding the truth that lives in every brand. It’s their way of creative and strategic exploration. While many factors give them a competitive advantage, clients find tremendous value in the breadth and depth of LP&G’s highly experienced creative marketing experts. Each and every member of their “A” team brings a level of honesty, professionalism and character that elevates LP&G beyond other agencies. MERLE’S AUTOMOTIVE Merle’s is a locally owned and operated supplier of aftermarket parts in Southern Arizona. Their aftermarket parts include all vehicle parts, chemicals, tools, equipment and accessories for light and heavy vehicles. They take great pride in proving that local companies can compete with national chains and win if they are 100% committed to their people, customers, business and community. The fact that Merle’s is able to provide employment opportunities to 250 people in Southern Arizona makes them extremely proud of what they have been able to contribute to Tucson and Southern Arizona.

O’RIELLY CHEVROLET For 88 years, O’Rielly Chevrolet has employed happy, friendly people to provide drivers in Southern Arizona with the most enjoyable, valuedriven vehicle purchase and ownership experience they can deliver. O’Rielly sells new Chevrolets and used vehicles of almost every make and model, as well as parts, accessories, vehicle maintenance and repair and collision repair services. They are one of the oldest locallyowned businesses in Southern Arizona and one of the largest Chevrolet dealerships in the country. O’Rielly Chevrolet remains dedicated to the neighborly principles established at the company’s founding in 1924: be as good as your word and treat others as you’d like to be treated. They are not resting on past success, but rather continue to invest in their business and employees so that they can continue to grow the Chevy brand. PATIO POOLS & SPAS Eugen Ragel, Sr. started Patio Pools & Spas in 1969. Today, the company is still owned and operated by the Ragel family. They are honored to be Tucson’s, Sierra Vista’s and all of Southern Arizona’s trusted source for swimming pools, spas, portable hot-tubs, chemicals and supplies. Patio Pools & Spas is proud to offer award winning pool design and construction, unparalleled customer service and support, both in-ground and portable spas tailored to your backyard environment, complete pool cleaning service, renovation and repair. In addition, they offer five spa and pool chemical and supply stores conveniently located in Tucson and Sierra Vista, all staffed with experienced pool and spa professionals.


Best Place to Work Finalists PIMA DERMATOLOGY Pima Dermatology has served Southern Arizona with the full complement of adult and pediatric dermatology for over 25 years. The spacious and vibrant center of excellence offers patients a caring and inviting atmosphere for extensive medical, surgical, laser and cosmetic dermatologic needs. Gerald N. Goldberg, MD and his expert associates provide the most scientific diagnoses and progressive treatments available, specializing in modern laser treatments and Mohs skin cancer surgery. The flourishing practice strongly believes that efforts to build a professional, safe, supportive and friendly environment for patients and staff make Pima Dermatology one of the Southwest’s leaders in dermatology. ROSEMONT COPPER Rosemont Copper will set a new standard for sustainable mining practices, consuming less than half the water as traditional mines and reclaiming the site from the start of operations as permanent open space. Located in an existing mining district, Rosemont Copper is expected to provide more than 10 percent of the U.S. copper supply. When open, Rosemont Copper will add more than 2100 direct and indirect jobs locally. The project will annually contribute $3 billion in increased personal income, $404 million in local taxes and $15 billion in local economic revenue. For more information, visit the Rosemont Copper website at www.rosemontcopper.com. THE MAIDS OF TUCSON The Maids is a ridiculously thorough house cleaning service. They like to think of themselves as professional connoisseurs of clean, committed to giving you the best clean imaginable. The Maids of Tucson

professionals are employees who are bonded and insured, each one trained and certified. They use their own products and supplies, like their specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Their products are environmentally safe. The Maids of Tucson clean the smallest of details, because they know where germs try to hide. They also clean kitchen and bathroom floors on hands and knees, the only right way to do it. All services are backed by a 100% satisfaction guarantee. THE GASLIGHT THEATRE The Gaslight Theatre is the finest of family entertainment in Arizona. Experience authentic musical comedy melodrama, complete with honky-tonk piano playing, sing alongs, food and more! Cheer the hero and boo the villain while enjoying your favorite drink, pizza, ice cream and free popcorn! At the Gaslight Theatre the staff is a family. They are loyal and stay for years and their customers do the same. The Gaslight Theatre loves them all and loves entertaining audiences seven days a week, 364 days a year. Employees and patrons alike come here for fun and to laugh. The

Gaslight is a small business that has experienced hard-worked-for success. Owner, Tony Terry insists on keeping prices low and the quality of employment and entertainment high! ZANES LAW In 2003, Claudia Zanes joined her husband Doug in founding Zanes Law. As the firm’s non-attorney chief executive officer, she has driven the law firm to the forefront of Arizona’s competitive personal injury legal market. She has grown Zanes Law from a startup into a multimillion-dollar company that has represented thousands of clients. Claudia has launched advertising campaigns that have grown the Zanes Law brand into one of the most recognizable brands in Tucson. Claudia dedicates her time fostering the vision, growth, profitability of the firm and service to the Tucson community.


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