Education to Employment NM Pathways Project Santa Clara Pueblo
Acknowledgments Innovate+Educate acknowledges the community of Santa Clara Pueblo for their commitment and collaboration in creating and developing a plan for the NM Pathways Project - Santa Clara. The citizens of the community are passionate about their land, their people and their future. Our time with the community has shown their desire for the region to have a well-developed plan for education and workforce strategies . Innovate+Educate and the Pueblo of Santa Clara community thank the W. K. Kellogg Foundation for their commitment to New Mexico, Santa Clara Pueblo and the citizens across the State that benefit greatly from the Foundation’s efforts. New Mexico is truly the land of enchantment. There is no other State that carries the beauty, the culture, and the history with such passion. The Foundation’s commitment to serve the families and children in New Mexico is appreciated by so many. We believe that the Foundation’s commitment to this plan will continue to serve the Santa Clara Pueblo community for years to come.
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Table of Contents Executive Summary....................................................................................................9 Industry Snapshot in Rio Arriba County..............................................................21 Rio Arriba Priority Industries..................................................................................24
Construction (NAICS 23)...............................................................................26
Retail Trade (NAICS 44).................................................................................28
Information (NAICS 51)..................................................................................32
Professional, Scientific, and Technical Services (NAICS 54)............36
Educational Services (NAICS 61)................................................................40
Healthcare (NAICS 62)....................................................................................44
Arts, Entertainment and Recreation (NAICS 71)...................................48
Accommodation and Food Services (NAICS 72)...................................50
Recommendations......................................................................................................53
Recommendation #1.......................................................................................54
Recommendation #2 ......................................................................................57
Recommendation #3.......................................................................................58
In Closing........................................................................................................................60 Appendix: Santa Clara Pueblo Surveys...............................................................63 Digital Appendix Data................................................................................................1-410
Pathways to Success
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Having access to resources that help our community find training and employment will be very helpful to our families. It is also important that there are good opportunities for our youth to have employment opportunities for their futures. — FOCUS GROUP PARTICIPANT MEMBER OF SANTA CLARA COMMUNITY
Executive Summary
What ’s our Path?
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About the NM Pathways Project The purpose of the New Mexico Pathways Project, funded by the W. K. Kellogg Foundation, is to design and create a three-year plan (2018-2020) for four counties in New Mexico (Bernalillo County, Dona Ana County, Gallup-McKinley County and San Juan County) and the Pueblo of Santa Clara. Each plan leverages real-time labor data, predictive analytics, demographic, economic data and critical input from the community and its people to develop a three-year plan. The New Mexico Pathways Project is a custom-designed, regional implementation plan designed to develop an effective, collaborative community of progress. The goal is to unify economic and workforce development and ensure competency-based and soft skills training and credentials while propelling workers in multiple areas of employment tied to community needs. Multiple approaches and methodologies were used to develop the strategy for Santa Clara Pueblo. • • • • • • •
Findings and feedback from phase I to move into phase II Key demographic data Alignment with other efforts in the community Specific target industries identified by the labor data as well as the region Training and credentials recognized and used by employers in the region Tools to address the job skills/industry needs for future growth Interviews and meetings with stakeholders including Santa Clara Development Corporation, Northern New Mexico College, Northern New Mexico Workforce Board, and Pueblo leadership
This report is not intended to be prescriptive, rather to be used in conjunction with the other strategic initiatives that Santa Clara Pueblo is already endeavoring. This data is intended to provide context to what industries are going to be thriving through 2026 and can be used to evaluate which programs can return the best return on investment from an educational attainment and skills and credentialing perspective. Through this process the people of Santa Clara can get the training and education that will be relevant to the region’s economy and be able to compete for the highest quality jobs the area can offer. The goal is that the work of the NM Pathways Project is to provide a road-map to future employment and opportunities as well as unique strategies to assure that training and education is aligned and relevant to the region’s economy for generations to come.
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Today in Santa Clara Pueblo Santa Clara Pueblo is a federally recognized Indian tribe located in northern New Mexico, approximately 27 miles north of Santa Fe and 1 mile from the city of Española. The Pueblo is located 1 mile from the confluence of the Rio Grande and Santa Clara Creek and possesses a land base totaling 57,000 acres. It includes two patented Spanish land grants, an Executive Order Reservation and various reacquired lands held in trust by the federal government. These lands range from 5,500 feet in elevation in the Rio Grande Valley to nearly 11,000 feet in the Jemez Mountains. The vast majority of the reservation is undeveloped forest and grass lands, including the Santa Clara Canyon. In the 1930’s the Pueblo Lands Board awarded over 4,000 acres of land within the Santa Clara Spanish land grant to non-Indians, resulting in a checkerboard pattern of land ownership in the northern and eastern portions of Santa Clara’s grant. The Pueblo’s government is unique and has been recognized by three different sovereign governments over the past 400 years: Spain; Mexico; and the United States of America. The current tribal government operates under the Constitution and Bylaws of the Pueblo of Santa Clara, New Mexico, approved December 20, 1935, under the Indian Reorganization Act. Santa Clara Pueblo is situated in a most beautiful area of Northern New Mexico. With this ideal location comes access to valuable characteristics of the region as well as providing a safe place for the Pueblo’s cultural identity. Not only does Santa Clara offer its own distinctive cultures and traditions to the area, the Pueblo also has the benefit of being able to draw from diverse regional cultures as well. The land and community create a rich and unique niche within Northern New Mexico. The section below looks at some demographic statistics for the Santa Clara Pueblo and Rio Arriba County Region to help put into context the populations that have the most to gain from viewing the region’s economy in new ways.
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Cost of Living Index The Cost of Living Index estimates the relative price levels for consumer goods and services. When applied to wages and salaries, the result is a measure of relative purchasing power. Cost of Living Information Annual Average Salary
Cost of Living Index (Base US)
US Purchasing Power
Rio Arriba County
$30, 412
$32, 879
New Mexico
$42,231
$44,568
USA
$53,284
$53,284
Source: JobsEQÂŽ, 2017Q3
Industry Snapshot in Rio Arriba County Santa Clara Pueblo is located in Rio Arriba County. The closest town is Espanola. The largest sector in Rio Arriba County is Public Administration, employing 2,345 workers. The next-largest sectors in the region are Health Care and Social Assistance (1,712 workers) and Accommodation and Food Services (1,461 workers). High Location Quotients (LQs) indicate sectors in which a region has high concentrations of employment compared to the national average. The sectors with the largest LQs in the region are Agriculture, Forestry, Fishing and Hunting (5.19 LQ ), Public Administration (4.37 LQ), and Utilities (1.95 LQ).
Sectors in Rio Arriba County with the highest average wages per worker are Professional, Scientific, and Technical Services ($59,948), Utilities ($56,510), and Wholesale Trade ($43,171). Regional sectors with the best job growth (or most moderate job losses) over the last 5 years are Accommodation and Food Services (+190 jobs), Health Care and Social Assistance (+121), and Administrative and Support and Waste Management and Remediation Services (+116). Over the next 10 years, the fastest growing sector in the region is expected to be Health Care and Social Assistance with a +1.0 percent year-over-year rate of growth. The strongest forecast by number of jobs over this period is expected for Health Care and Social Assistance (+172 jobs), Professional, Scientific, and Technical Services (+2 jobs), and Mining, Quarrying, and Oil and Gas Extraction (0 jobs). 13
In the most recent labor force data set available for the Santa Clara Census Designated Place (CDP), there was a labor force participation rate of 62.1 percent, which when compared with the national metric at this same time of 62.7 percent (2015 national labor force participation rate average) is a promising statistic. Despite having a promising labor force participation rate, in 2015 the American Community Survey (ACS) estimated a 20.7% unemployment rate for the Santa Clara Pueblo CDP. Community members in Santa Clara commute beyond Rio Arriba County. For this report, we look at jobs in the commuting region (below chart) as well as Rio Arriba specific occupational data to get a glance at the opportunities for Santa Clara Pueblo in the years ahead. Primary commuting occurs to Los Alamos County (zip codes: 87544, 87545), Rio Arriba County (87522, 87532, 87533, 87537, 87566, 87567) and Santa Fe County (87501, 87505, 87506, 87507, 87508, 87522, 87532, 87574). The goal of the NM Pathways Project - Santa Clara Pueblo is to assure education, training and job opportunities for employment in Rio Arriba and surrounding areas as well as establishing a closer alliance between the NM Pathways effort and Santa Clara Development Corporation, assuring that the families of Santa Clara have ample opportunity for employment and advancement. Santa Clara Development Corporation and the Pueblo of Santa Clara will also seek to provide skill-up and advancement opportunities for frontline workers to advance into higher paying jobs. Training and resources in the region will assure a seamless education to employment system that provides ample opportunity for the community. A SHIFT in Workforce We are currently witnessing a dramatic time in workforces across the United States. Many baby boomers are approaching retirement age or are already retired, putting tremendous pressure on 14
employers to fill positions that perhaps did not require the rigorous degree requirements of today’s job advertisements. With employers’ continued of reliance on Bachelor’s degrees as a proxy for assessing individuals and the mass migration of the workforce into retirement, paradigm shifting action needs to be taken to ensure that employers have the talent needed to be successful but also to safeguard the vulnerable populations that do not have advanced degrees are not pushed further down the ladder of opportunity. Part of this shift requires employers to look at new strategies to invest in their future workforce. This includes partnering with training institutions and working with communities to define the skills they need for their jobs. It also requires employers to identify new strategies to assure opportunities for the many citizens being overlooked in today’s labor market. With the mass exodus of baby boomers from the workforce comes both opportunity and challenges. Opportunity in that there will be openings for early to mid-career individuals to either move up in their organization or for people to break through to a new organization to better job opportunities. The challenge will come from whether the labor force has the requisite skills, knowledge, and abilities to perform adequately in these positions. This is a daunting task for both job seekers and employers as it is two sides to the same coin. If job seekers are not skilled they will have difficulty moving into those quality careers and be left behind in lower wage positions and with this, employers will look outside of the region for talent. On the other side of the coin, if employers are not able to find skilled and suitable job candidates positions remain vacant for extended periods of time leading to decreased productivity, efficiency, worker dissatisfaction and a myriad of other issues that affect the profitability and efficacy of an organization. The following section of this report will demonstrate what the current workforce that Santa Clara can offer to the surrounding areas and perhaps fill some of the quality jobs that will be available to citizens in the years to come.
Selected Occupations Total Growth Demand (4th Quarter 2016 - 4th Quarter 2026)
Source: Labor Insight Jobs (Burning Glass Technologies)
It is important to not only look at the sectors that have the highest growth, but also the occupations with high growth. In the chart above we see that healthcare and social services is the fastest 15
growing industry in the region, with health practitioners, home health care and health care support among the fastest growing occupations in the region. In the chart below, healthcare employers have a large number of job postings, but other leaders in postings are Professional/IT/Scientific/Technical (Los Alamos National Laboratory) and Professional/Public Administration (City of Santa Fe/Santa Fe Public Schools).
Santa Clara Commuting Region Employers with Most Online Job Advertisements (12-31-2016 to 3-29-2017
Key to assuring training is aligned with employer demand is also understanding the specialized skills employers are seeking in their positions. Below are the top high-demand specialized skills listed in the commuting region over first quarter (Q1). Note- customer service is #1.
Santa Clara Commuting Region High Demand Specialized Skills (12-30-2016 to 3-29-2017)
Source: Labor Insight Jobs (Burning Glass Technologies)
Santa Clara Commuting Region High Demand Baseline Skills (12-30-2016 to 3-29-2017) A recent study by JP Morgan Chase indicated that 86 percent of all middle-skill jobs require digital skills in the “new economy”. The below chart indicates core baseline skills listed in job postings 1st Quarter 2017. It is critical that job seekers are able to articulate communication skills, digital (i.e. computer) skills, planning and problem solving through some signal to employers that they have these skills. Skills such as customer service, communication, and teamwork not only can be measured, they can also be taught.
Source: Labor Insight Jobs (Burning Glass Technologies)
Industry Perceived Skills–Gap Analysis In identifying industry-perceived skills in the region (derived also from job postings), there are general definitions of what industries have commonly perceived as skill sets in relation to educational attainment. These can be categorized in three areas: • Low skill – Positions that require a high school diploma or GED, but less formal education may be acceptable • Middle skill – Positions that generally require some education and/or training beyond high school but less than a Bachelor’s degree (certificate, two-year associate) • High skill – Positions that require a minimum of a four-year degree, and may require graduate school or specialized certifications and credentials With this in mind, a more focused approach to get people into training and credential programs leading to middle skill jobs or higher education institutions which complements high skill and also has the potential to align the workforce with above average incomes as compared to the state median income. Job posting analysis reveals that employers requirements do not at all match the skills of the region. The below chart shows the gap analysis. In Rio Arriba County, 47 percent of the population is in the lower skill category (high school or less) while only 31 percent of the job postings look for this level. At the same time only 15.9 percent have high skills, while 47 percent of jobs request these.
Industry Perceived Skills – Gap Analysis
Source: JobsEQ Workforce Characteristics (2014Q3); Burning Glass Minimum Advertised Education (Dec 2007-De 2016)
One way to address this industry perceived skills gap is to work with employers to assure that high demand certifications are recognized in hiring and promotion. It will be very difficult for the region to produce the tremendous gap in higher education requirements sought in job postings, therefore shorter term certifications and “last mile training” are critical to the future of the workforce strategy in the region. The below graph identifies some of the high demand certifications through job postings. While Registered Nurse does require seat time and higher education, Life Support and First Aid CPR certifications can be attained through certification and training to meet employer demand.
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High Demand Certifications in Online Job Advertisements (Dec. 30, 2016 - Mar. 29, 2017)
Source: Labor Insight Jobs (Burning Glass Technologies)
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Regional Training Providers in the Santa Clara Region
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Industry Snapshot in Rio Arriba County
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Industry Snapshot - Rio Arriba County - Priority Industries Highlighted Current
Historical Total Change over the Last 5 Years
Four Quarters Ending with 2017-Q2
NAICS
Industry
Employees
Avg. Annual Wages
Location Quotient
Employees
11
Agriculture, Forestry, Fishing and Hunting
843
$6,552
5.19
56
21
Mining, Quarrying, and Oil and Gas Extraction
21
$28,249
0.46
-64
22
Utilities
117
$56,510
1.95
-35
23
Construction
515
$30,920
0.83
75
31
Manufacturing
190
$25,935
0.21
-28
42
Wholesale Trade
67
$43,171
0.15
-33
44
Retail Trade
1,160
$24,289
0.95
-32
48
Transportation and Warehousing
213
$36,337
0.45
61
51
Information
73
$21,628
0.32
5
52
Finance and Insurance
140
$40,165
0.31
-33
53
Real Estate and Rental and Leasing
56
$35,132
0.29
-1
54
Professional, Scientific, and Technical Services
182
$59,948
0.25
-7
55
Management of Companies and Enterprises
51
$36,844
0.31
20
56
Administrative and Support and Waste Management and Remediation Services
327
$41,226
0.45
116
61
Educational Services
1,337
$35,215
1.44
-129
62
Health Care and Social Assistance
1,712
$42,086
1.07
121
71
Arts, Entertainment, and Recreation
118
$23,000
0.53
-96
72
Accommodation and Food Services
1,461
$18,544
1.45
190
81
Other Services (except Public Administration)
330
$26,120
0.66
16
92
Public Administration
2,345
$32,946
4.37
59
Total - All Industries
11,257
$30,412
1.00
262
22
Historical
Forecast
Average Annual % Change in Employment 2012 Q2-2017 Q2
Over the Next 10 Years
Rio Arriba County
New Mexico
USA
Total Approx Repl Demand
Total Growth Demand
Average Annual Growth
1.4%
0.8%
0.8%
271
-139
-1.8%
-24.5%
-3.3%
-4.9%
5
0
-0.1%
-5.1%
0.5%
0.1%
27
-22
-2.1%
3.2%
0.7%
3.2%
99
-10
-0.2%
-2.7%
-2.3%
0.8%
40
-38
-2.2%
-7.8%
-0.1%
0.9%
14
-5
-0.8%
-0.5%
0.4%
1.3%
354
-25
-0.2%
7.0%
0.7%
2.7%
49
-47
-2.5%
1.4%
0.1%
0.8%
16
-9
-1.3%
-4.1%
1.4%
1.1%
32
-11
-0.8%
-0.3%
0.1%
1.9%
12
-6
-1.2%
-0.8%
0.5%
2.4%
38
2
0.1%
10.9%
1.0%
2.9%
10
-5
-1.0%
9.2%
0.2%
2.6%
71
-16
-0.5%
-1.8%
-0.7%
0.7%
275
-32
-0.2%
1.5%
2.0%
2.5%
342
172
1.0%
-11.3%
0.5%
2.3%
34
-8
-0.7%
2.8%
2.4%
3.0%
484
-142
-1.0%
1.0%
-0.6%
-0.2%
79
-27
-0.9%
0.5%
0.0%
0.1%
536
-243
-1.1%
0.5%
0.5%
1.7%
2,653
-612
-0.6%
Source: JobsEQ®
23
Rio Arriba Priority Industries
25
Construction
North American Industry Classification System (NAICS) is the system used to standardize collecting, analyzing, and publishing statistical data related to the business in the US. 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Construction Laborers 2. Carpenters 3. Electricians 4. Supervisors of Construction and Extraction Workers 5. Operating Engineers and Other Construction Equipment Operators 6. Construction Managers 7. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 8. Painters, Construction and Maintenance 9. Office Clerks, General 10. Bookkeeping, Accounting, and Auditing Clerks
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Construction Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Construction Laborers
79
$28,200
Less than High School
0
Carpenters
65
$41,000
High School Diploma or Equivalent
0
Electricians
41
$49,000
High School Diploma or Equivalent
0
Supervisors of Construction and Extraction Workers
34
$46,500
High School Diploma or Equivalent
0
Operating Engineers and Other Construction Equipment Operators
30
$52,000
High School Diploma or Equivalent
0
Construction Managers
23
$83,600
Bachelor’s Degree
16 Certificates and 2 year Degrees 17 4 year Degrees
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
20
$52,100
High School Diploma or Equivalent
0
Painters, Construction and Maintenance
17
$35,000
Less than High School
0
Office Clerks, General
11
$27,100
High School Diploma or Equivalent
0
$34,500
Some College, No Degree
0
Source: Labor Insight Jobs (Burning Glass Technologies)
Bookkeeping, Accounting,
Skills inAuditing Greatest Demand and Clerks
10
Note: 50% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample.
Source: JobsEQÂŽ. Data as(Data of 2017Q2 unless Note: Figures may not sum due to rounding. 1. Occupation wages are as Oct. 01, 2016 - Oct. 31, 2017 not available after noted Oct. 09,otherwise. 2017) of 2016 represent allapplied. Covered Employment across all industries There are and 4 postings availablethe withaverage the currentfor filters There are 2 unspecified or unclassified postings.
Active Selections Skills in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 23 )
Source: Labor Insight Jobs (Burning Glass Technologies)
27
Retail Trade
(NAICS 44) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Cashiers 2. Retail Salespersons 3. First-Line Supervisors of Retail Sales Workers 4. Stock Clerks and Order Fillers 5. First-Line Supervisors of Office and Administrative Support Workers 6. Pharmacy Technicians 7. Customer Service Representatives 8. General and Operations Managers 9. Laborers and Freight, Stock, and Material Movers, Hand 10. Automotive Service Technicians and Mechanics
28
Retail Trade Industry, Occupation Detail in Rio Arriba County Regional Education Requirements Average Wage - National
Number of Annual Awards - Northern New Mexico College
Occupation Title
Current Employment
Cashiers
277
$20,700
Less than High School
0
Retail Salespersons
223
$24,700
Less than High School
0
First-Line Supervisors of Retail Sales Workers
133
$37,000
High School Diploma or Equivalent
0
Stock Clerks and Order Fillers
90
$24,000
Less than High School
0
First-Line Supervisors of Office and Administrative Support Workers
26
$45,600
High School Diploma or Equivalent
0
Pharmacy Technicians
25
$33,600
High School Diploma or Equivalent
0
Customer Service Representatives
23
$26,800
High School Diploma or Equivalent
0
General and Operations Managers
22
$80,400
Bachelor’s Degree
16 Certificates and 2 year Degrees 17 4 year Degrees
Laborers and Freight, Stock, and Material Movers, Hand
21
$26,600
Less than High School
0
Automotive Service Technicians and Mechanics
21
$34,100
Postsecondary nondegree award
9 Certificates and 2 year Degrees
Source: JobsEQÂŽ. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as of 2016 and represent the average for all Covered Employment across all industries
29
Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 247 postings available with the current filters applied. There are 41 unspecified or unclassified postings.
Active Selections
Skills in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( Industry Sector : Retail Trade )
Source: Labor Insight Jobs (Burning Glass Technologies)
Certifications in Greatest Demand Note: 96% of records have been excluded because they do not include a certification. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 247 postings available with the current filters applied. There are 236 unspecified or unclassified postings.
Active Selections Certifications in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( Industry Sector : Retail Trade )
Source: Labor Insight Jobs (Burning Glass Technologies)
30 Š 2017 Burning Glass International Inc.
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Information
(NAICS 51) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Software Developers, Applications 2. Editors 3. General and Operations Managers 4. Reporters and Correspondents 5. Web Developers 6. Sales Representatives, Services, All Other 7. Producers and Directors 8. Customer Service Representatives 9. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 10. Office Clerks, General
32
Information Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Software Developers, Applications
4
$71,800
Bachelor’s Degree
2 4 year Degrees
Editors
3
$39,600
Bachelor’s Degree
0
General and Operations Managers
2
$80,400
Bachelor’s Degree
16 Certificates and 2 year Degrees 17 4 year Degrees
Reporters and Correspondents
2
$38,800
Bachelor’s Degree
0
Web Developers
2
$46,500
Associate’s Degree
0
Sales Representatives, Services, All Other
2
$56,100
High School Diploma or Equivalent
0
Producers and Directors
2
$68,900
Bachelor’s Degree
1 Certificate and 2 year Degree
Customer Service Representatives
1
$26,800
High School Diploma or Equivalent
0
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
1
$32,100
High School Diploma or Equivalent
0
Office Clerks, General
1
$27,100
High School Diploma or Equivalent
0
Source: JobsEQ®. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as of 2016 and represent the average for all Covered Employment across all industries
33
Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand Note: 86% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 57 postings available with the current filters applied. There are 49 unspecified or unclassified postings.
Active Selections
Skills in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 51 )
Source: Labor Insight Jobs (Burning Glass Technologies)
Certifications in Greatest Demand Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 57 postings available with the current filters applied. There are 14 unspecified or unclassified postings.
Certifications Active Selections in Greatest Demand Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 51 )
Source: Labor Insight Jobs (Burning Glass Technologies)
Š 2017 Burning Glass International Inc.
34
35
Professional, Scientific, and Technical Services
(NAICS 54) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Managers, All Other 2. Management Analysts 3. Accountants and Auditors 4. Lawyers 5. Software Developers, Applications 6. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 7. Computer Systems Analysts 8. Software Developers, Systems Software 9. Tax Preparers 10. Computer User Support Specialists 36
Professional. Scientific, and Technical Services Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Managers, All Other
19
$65,800
Bachelor’s Degree
16 Certificates and 2 year Degrees 21 4 year Degrees
Management Analysts
14
$63,500
Bachelor’s Degree
16 Certificates and 2 year Degrees 17 4 year Degrees
Accountants and Auditors
12
$58,600
Bachelor’s Degree
0
Lawyers
10
$85,900
Doctoral or Professional Degree
0
Software Developers, Applications
8
$71,800
Bachelor’s Degree
2 4 year Degrees
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
6
$32,100
High School Diploma or Equivalent
0
Computer Systems Analysts
5
$65,700
Bachelor’s Degree
0
Software Developers, Systems Software
4
$86,200
Bachelor’s Degree
2 4 year Degrees
Tax Preparers
4
$37,200
High School Diploma or Equivalent
0
Computer User Support Specialists
4
$36,500
Some College, No Degree
0
Source: JobsEQ®. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as of 2016 and represent the average for all Covered Employment across all industries
37
Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 52 postings available with the current filters applied. There are 20 unspecified or unclassified postings.
Active Selections Skills in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 54 )
Source: Labor Insight Jobs (Burning Glass Technologies)
Certifications in Greatest Demand Note: 75% of records have been excluded because they do not include a certification. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 52 postings available with the current filters applied. There are 39 unspecified or unclassified postings.
Certifications in Greatest Demand Active Selections Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 54 )
Š 2017 Burning Glass International Inc.
Source: Labor Insight Jobs (Burning Glass Technologies)
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39
Educational Services
(NAICS 61) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Elementary School Teachers, Except Special Education 2. Teacher Assistants 3. Secondary School Teachers, Except Special and Career/Technical Education 4. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 5. Middle School Teachers, Except Special and Career/Technical Education 6. Substitute Teachers 7. Teachers and Instructors, All Other 8. Postsecondary Teachers, All Other 9. Janitors and Cleaners, Except Maids and Housekeeping Cleaners 10. Education, Training, and Library Workers, All Other
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Educational Services Industry, Occupation Detail in Rio Arriba County Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Elementary School Teachers, Except Special Education
136
$54,600
Bachelor’s Degree
5 Certificates and 2 year Degrees 2 4 year Degrees
Teacher Assistants
105
$23,400
Some College, No Degree
0
Secondary School Teachers, Except Special and Career/ Technical Education
98
$61,800
Bachelor’s Degree
6 Certificates and 2 year Degrees 10 4 year Degrees
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
81
$32,100
High School Diploma or Equivalent
0
Middle School Teachers, Except Special and Career/ Technical Education
62
$61,800
Bachelor’s Degree
0
Substitute Teachers
60
$23,600
Bachelor’s Degree
0
Teachers and Instructors, All Other
54
$54,300
Bachelor’s Degree
0
Postsecondary Teachers, All Other
48
$54,200
Doctoral or Professional Degree
1 Certificate and 2 year Degree 12 4 year Degrees
Janitors and Cleaners, Except Maids and Housekeeping Cleaners
47
$23,300
Less than High School
0
Education, Training, and Library Workers, All Other
32
$38,100
Bachelor’s Degree
0
Source: JobsEQ®. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as of 2016 and represent the average for all Covered Employment across all industries
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Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand Note: 58% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 190 postings available with the current filters applied. There are 110 unspecified or unclassified postings.
Selections Skills inActive Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 61 )
Source: Labor Insight Jobs (Burning Glass Technologies)
Certifications in Greatest Demand Note: 63% of records have been excluded because they do not include a certification. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 190 postings available with the current filters applied. There are 120 unspecified or unclassified postings.
Active Selections Certifications in Greatest Demand Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 61 )
Š 2017 Burning Glass International Inc.
Source: Labor Insight Jobs (Burning Glass Technologies)
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Health Care
(NAICS 62) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix 1. Personal Care Aides 2. Registered Nurses 3. Nursing Assistants 4. Home Health Aides 5. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 6. Social and Human Service Assistants 7. Childcare Workers 8. Medical Assistants 9. Medical Secretaries 10. Medical and Health Services Managers
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Health Care Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Personal Care Aides
347
$21,200
Less than High School
0
Registered Nurses
143
$67,100
Bachelor’s Degree
8 Certificates and 2 year Degrees 3 4 year Degrees
Nursing Assistants
101
$28,500
Postsecondary non-degree award
0
Home Health Aides
56
$23,400
Less than High School
0
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
43
$32,100
High School Diploma or Equivalent
0
Social and Human Service Assistants
40
$34,400
High School Diploma or Equivalent
0
Childcare Workers
40
$23,400
High School Diploma or Equivalent
0
Medical Assistants
37
$29,800
Postsecondary non-degree award
0
Medical Secretaries
27
$33,200
High School Diploma or Equivalent
0
Medical and Health Services Managers
25
$98,300
Bachelor’s Degree
0
Source: JobsEQ®. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as of 2016 and represent the average for all Covered Employment across all industries
45
Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand Note: 50% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 797 postings available with the current filters applied. There are 399 unspecified or unclassified postings.
Selections Skills inActive Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 62 )
Source: Labor Insight Jobs (Burning Glass Technologies)
Certifications in Greatest Demand Note: 43% of records have been excluded because they do not include a certification. As a result, the chart below may not be representative of the full sample.
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017) There are 797 postings available with the current filters applied. There are 345 unspecified or unclassified postings.
Certifications in Greatest Demand Source: Labor Insight Jobs (Burning Glass Technologies) Active Selections Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 62 )
Š 2017 Burning Glass International Inc.
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Arts, Entertainment and Recreation
(NAICS 71) 4 Digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Writers and Authors 2. Musicians and Singers 3. Amusement and Recreation Attendants 4. Landscaping and Groundskeeping Workers 5. Multimedia Artists and Animators 6. Childcare Workers 7. Producers and Directors 8. Waiters and Waitresses 9. Fine Artists, Including Painters, Sculptors, and Illustrators 4810. Actors
Arts, Entertainment and Recreation Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards San Juan College
Writers and Authors
1,056
$20,300
Less than High School
0
Musicians and Singers
802
$66,000
Bachelor’s Degree
21 Certifications and 2 year degrees
Amusement and Recreation Attendants
475
$27,900
Postsecondary non-degree award
0
Landscaping and Groundskeeping Workers
386
$24,400
Less then High School
0
Multimedia Artists and Animators
240
$29,400
High school diploma or equivalent
0
Childcare Workers
216
$28,400
Postsecondary non-degree award
5 Certifications and 2 year degrees
Producers and Directors
206
$32,300
High school diploma or equivalent
11 Certificates and 2 year degrees
Waiters and Waitresses
198
$37,300
Postsecondary non-degree award
0
Fine Artists, Including Painters, Sculptors, and Illustrators
187
$25,500
High school diploma or equivalent
0
Actors
151
$239,800
Doctoral or Professional Degree
0
Source: Labor Insight Jobs (Burning Glass Technologies)
Skills in Greatest Demand
Note: 50% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample. Source: JobsEQÂŽ. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as Oct. 01, 2016 - Oct. the 31, 2017 (Data notfor available after Oct. 09, 2017) of 2016 and represent average all Covered Employment across all industries
There are 2 postings available with the current filters applied. There are 1 unspecified or unclassified postings.
Active Selections Skills in Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 71 )
Source: Labor Insight Jobs (Burning Glass Technologies)
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Accommodation and Food Services
(NAICS 72) 4 digit NAICS code Industry Snapshot 2 Digit Industry Occupation Mix Top 10 1. Combined Food Preparation and Serving Workers, Including Fast Food 2. Waiters and Waitresses 3. Maids and Housekeeping Cleaners 4. Cooks, Restaurant 5. First-Line Supervisors of Food Preparation and Serving Workers 6. Cooks, Fast Food 7. Food Preparation Workers 8. Cashiers 9. Hotel, Motel, and Resort Desk Clerks 5010. Gaming Dealers
Accommodation and Food Services Industry, Occupation Detail in Rio Arriba County
Occupation Title
Current Employment
Regional Average Wage
Education Requirements National
Number of Annual Awards - Northern New Mexico College
Combined Food Preparation and Serving Workers, Including Fast Food
269
$18,600
Less than High School
0
Waiters and Waitresses
174
$18,800
Less than High School
0
Maids and Housekeeping Cleaners
89
$21,400
Less than High School
0
Cooks, Restaurant
77
$21,900
Less than High School
0
First-Line Supervisors of Food Preparation and Serving Workers
77
$27,300
High School Diploma or Equivalent
0
Cooks, Fast Food
48
$18,100
Less than High School
0
Food Preparation Workers
45
$20,400
Less than High School
0
Cashiers
45
$20,700
Less than High School
0
Hotel, Motel, and Resort High School Diploma or 39 $20,800 Source: LaborClerks Insight Jobs (Burning Glass Technologies) Desk Equivalent Skills in Greatest Demand High School Diploma or Gaming Dealers 36 $19,600 Note: 78% of records have been excluded because they do not include a skill. As a result, the chart below may not be representative of the full sample. Equivalent
0 0
Oct. 01, 2016 - Oct. 31, 2017 (Data not available after Oct. 09, 2017)
Source: JobsEQÂŽ. Data as of 2017Q2 unless noted otherwise. Note: Figures may not sum due to rounding. 1. Occupation wages are as There are 27 postings available with the current filters applied. of 2016 and averagepostings. for all Covered Employment across all industries There arerepresent 21 unspecifiedthe or unclassified
Active Skills inSelections Greatest Demand
Oct. 1, 2016 - Oct. 31, 2017 AND ( County : Rio arriba, NM ) AND ( NAICS Code : 72 )
Source: Labor Insight Jobs (Burning Glass Technologies)
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Recommendations
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Recommendation #1 - Overarching Framework for the Plan
The vision around this plan was for Santa Clara Pueblo to have a deeper understanding of labor data and the skills necessary for future employment in the region. This would then help both the Pueblo and the Development Corporation to put together a long-term strategy that assures successful workforce and employment. Throughout the planning phase, Innovate+Educate worked closely with the leadership of Santa Clara to identify the areas in which the NM Pathways Project would support the work of the community and complement efforts underway. Key to the work was leadership from Santa Clara Development Corporation Human Resources and Santa Clara Pueblo Director of Learning. Through the work of the NM Pathways Project, a deeper partnership was developed between Santa Clara Pueblo and Santa Clara Development Corporation. Human Resources Director Lawrence Baca joined the focus group to express his commitment to the three-year plan and the community to build a talented pipeline with employment and training opportunities as part of that plan. This alignment between the Pueblo and the Corporation will be significant for the work during the implementation phase. For the focus groups that took place in the Pueblo, the topic of discussion was about how to assure the community had access to on the job training resources, job information, and pathways that will continue to inform the young people in the community about future careers. A post-survey of the focus group help in October is highlighted in Appendix A. The below diagram outlines the recommended overarching framework of the Pathways Plan as the work moves into implementation phase.
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This recommendation assures that a direct communication will establish more pathways to employment between Santa Clara Pueblo and the Corporation. This infrastructure meets the following concerns voiced by the community: • A knowledge of what jobs are available in high demand areas in Rio Arriba and surrounding areas and what skills are necessary for employment in those occupations/sectors. High demand growth sectors will be the focus of the three-year training and workforce plan • A lack of knowledge of how to connect to jobs at Santa Clara Development Corporation This includes comments that members had applied for jobs and never got callbacks on those jobs on why they didn’t get it. A “loop-system” will assure proper communication back to Santa Clara members on what skills training will make them more employable and will help improve communications between the partner organizations • A need to advance frontline, minimum and low wage workers to middle-skill jobs. Innovate+Educate, Santa Clara Pueblo and Santa Clara Development Corporations will work to provide digital skills training and other foundational training to assure employers in the region recognize those skills for advancement to middle skill jobs Timeline: Year
within 90 days
Within 6 months Set date for hiring and job fair for the community
Year 1
Establish meeting schedule for Innovate+Educate, Santa Clara leadership and Santa Clara Development Corporation for full year
Year 2
Before year begins have full plan for phase II
Train additional cohort of 25 citizens
Finalize Year 3 plans with sustainability plan
By end of year 3, a minimum of 25 youth training/certification/education and have been employed part- or full-time through internships and/or full-time employment
Year 3
25 Santa Clara citizens training through Santa Clara Development Corporation
Budget Requirements to Include: 1 Full-time Employee (FTE) for Santa Clara Pueblo working with Youth and Learning Director. Training Stipends Training seats for Santa Clara Development Corporation for non-employees $50,000 1 Half-time FTE for Santa Clara Development Corporation Liaison to NM Pathways Project Technical Assistance - Innovate+Educate
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Santa Clara Development Corporation, Last 90 days Online Job Postings
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Source: JobsEQ/Chmura Economics, November 1, 2017.
Recommendation #2: Assuring Digital Skills and Soft Skills Training as well as Coding as Early as Elementary School
A Skilled Workforce - Training and Resources A major skill that consistently appears in jobs postings and analysis of data sources was the need for digital competency in the changing 21st century workforce. Technology is increasing the demand for these roles. Companies across most sectors identify themselves as “technology companies,” even those such as retail. Ensuring the community has digital fluency must begin early, even within the K-12 system. The changing nature of jobs makes coding and programming a key skill that could be initiated and learned in the community. This recommendation focuses on several strategies that could benefit the community in the long term. Year
Within 6 months
Within 12 months
Develop a partnership with Cultivating Coders for elementary and middle school students in Santa Clara
Graduate first cohort of coding class - goal of 5
Year 2
Fall 2019 – second cohort of students
Metrics reported on first year of students
Year 3
Fall 2020 – expand reach and number of students
Metrics defined, plans in place for full roll-out leveraging state FTE and CTE funding
Year 1
Launch SCDC “Digital-U” Launch digital skills and soft skills training at Santa Clara Launch training at SCDC Development Corporation for community members
Budget Requirements to include: $25,000 Cultivating Coders first cohort Innovate+Educate provides technical assistance on employment opportunities monthly to Santa Clara Pueblo - including monthly reports on jobs openings that will be disseminated through facebook and social media as well as print. This recommendation addresses the challenges identified by the community as follows: • Employers cannot find candidates for employment and jobs go unfilled for extended time periods, causing an impact on company bottom line • There is not enough information going to the community on that connects candidates to training and employment opportunities
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Recommendation #3 - Assure Transferability of Training Provided by Santa Clara Development Corp
Strategy 1: Work with Santa Clara Development Corp to assure frontline worker mobility based on training. Santa Clara Development Corp in partnership with the NM Pathways will provide the following training: Business Essentials Objective: To provide participants with an understanding of how organizational strategy, structure, functions, systems, and people work together to create value in response to business needs. This seminar will provide an overview of an organization’s strategic framework, essential and supporting business functions, systems alignment, environment, and key performance indicators. Participants will have the opportunity to apply the strategic framework and concepts to their own organizations to increase their business knowledge and acumen. Training for Frontline Staff Objective: Learn to face problems directly, resolve them quickly, and handle stressful interpersonal situations effectively. This class will help gain the confidence needed to make difficult decisions without creating resentment, anxiety, or guilt. This class focuses specifically on situations where support staff may feel the risk is too high to deal assertively with guests, clients, bosses, or coworkers. Communicating Effectively Objective: Guests and coworkers can often push our buttons and before we know it, we are deep in conflict. Poor communication skills—avoiding issues (letting things fester) or escalating trouble (needlessly complicating matters)—can cost your organization thousands of dollars per situation. Competent communication—your ability to manage differences skillfully—can transform costly situations into profitable outcomes. Guest Relations: Making the Connection Objective: Discover how to create guest service experiences, which ensure that people leave not just as “satisfied guests” but “loyal guests.” It explores methods to connect with guests for a truly personalized experience, practices skills to acknowledge the guest’s needs in difficult situations, and determines appropriate action steps for follow up and completion.
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In Closing
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These recommendations outline a solid plan for the community of Santa Clara Pueblo and their NM Pathways Project. When implemented, the strategies provide a new opportunity around education to employment for citizens in Santa Clara Community. It has been an honor to work with the community for over 15 months. Innovate+Educate thanks the community and Jeremy Oyenque for their partnership and leadership.
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Appendix Santa Clara Pueblo Surveys Over the last year multiple meetings, focus groups, and working sessions were held with the Santa Clara community. The raw data in this appendix is from anonymous surveys from the last facilitated session that was held during the Fall of 2017 with 22 key stakeholders. It is reflective of individual opinions and supports the information detailed in the report. To ensure that the NM Pathways Project continues to meet the needs of the community an open survey will be available at (LINK). Please follow the link to provide additional feedback on the Plan.
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