COVER STORY
The service equipment business is heading for the next stage of its evolution with specialised products and renewed focus on aftersales services. Bhargav TS
SERVICE equipment business is raring to take the next step in its evolution. Manufacturers and suppliers are looking to differentiate themselves amidst growing competition. The key element in order to establish and grow may well be specialised products for specific needs, with promise of faster turnaround and bigger size or capacity. “A major area for growth is likely to be diagnostic tools and equipment that reduces time for fault diagnosis and, which is accurate (therefore
20
AFTERMARKET AUGUST 2012
increasing productivity),” said Head, Marketing, International Tools Co, Jayachandran Menon. The company has its manufacturing facility in Bangalore and manufactures diesel flow systems, suspension repair systems, braking systems among other systems and components besides market testing equipment for cooling systems, electrical systems, brakes & suspension systems and tools. The Bangalore-based plant is used only to manufacture and assemble the
equipment. The entire research and development of products takes place at the company’s headquarters in Leicester, UK. It currently markets diesel compression testers, power probe, cooling system testers, plastic tools and tools storage for four-wheelers. It also supplies few products for the twowheeler segment as well as caters to various other requirements of service stations across the country. Moreover, it exports its products to Europe, which