
3 minute read
Holi happiness with Telstra
from 2013-03 Sydney (2)
by Indian Link
Alister Park, GM Niche Marketing at Telstra, talks about the company’s latest offers for South Asian customers
to family back home was a real a great deal! The offer was so successful we decided to extend it. If you sign up before the end of April you can keep the $10 per month price. After that date the price is $15 per month, still a great deal.
Q: Unlimited calling to eligible fixed and mobiles lines in India, Bangladesh, USA, Canada for $10 a month from your eligible Telstra Home Phone sounds like a great deal! Is this offer for a limited time?
Q: What can Telstra offer to those of us on eligible Telstra Mobile Plans who call overseas from our mobile?
For anyone wanting to call another country, we have other packs available. Just come to one of our stores or go online to find out more.
Q: Many people use calling cards and online sites for overseas calling. What makes these Telstra offers better?

A: Nothing is as simple as picking up your phone and dialling. No need to type in long pin numbers. Call from your home phone and talk for as long as you like, everyday!
The community enjoyed the innovative Telstra photo service, as well as the opportunity to make a free call to their loved ones in selected countries overseas. Telstra is all about connecting people, so seeing their smiles as they spoke
We have launched a similar $10 per month pack that offers a low 2c per minute voice call rate, with NO call connection fee, to India. You also get $10 of included credit per month (which expires at the end of the month) to use on international calls and standard SMS, so if you use it all for calls – that equals 500 minutes of calls per month!
And if you want to call overseas while on the move, our mobile packs are a great option. You can call overseas using Australia’s largest and most reliable national mobile network. Did you know that our network covers double the square kilometres of any other mobile network in Australia? Our network is truly without equal.
Q: Why has Telstra launched these offers?
A: Telstra is all about connecting people. The South Asian community is a strong and growing one. We realised that our South Asian customers wanted simple options and great value for calling overseas, and these offers give them just that. They allow our customers to stay in touch with loved ones whenever and wherever they like. We know our customers love these offers because so many are signing up, and there has been a strong uplift in calls to India and Bangladesh (among other countries). Customers enjoyed making calls particularly during Diwali, and we expect it to be popular again soon as people call to wish their families a happy Holi!
Q: Do you have staff that can assist South Asian customers?

A: Definitely! We at Telstra take pride in offering a great customer service and meeting our customers’ needs. We have a number of stores with South Asian staff waiting to help you! In Sydney you can visit us at Parramatta, Rouse Hill and World Square stores or, in Melbourne, you can visit us in Chadstone, Fountain Gate or Melbourne Central.
Customers can visit any Telstra store, talk to our staff, look at our offers and test our products. Most of the phones, tablets and Telstra services in these stores are live and working – so you can try before you buy!
Telstra takes pride in being a multicultural company. We come from a diverse set of countries and cultures but we have much in common, such as pride in working for such a great company and the desire to go out of our way to help our customers!
Q: What else can we expect to see from Telstra this year?
A: We will continue to be involved in community events, continue to listen to our customers and we will continue to deliver great value telecommunications products and offers that meet our customers’ needs. We encourage all of Indian Link’s readers to come and see what we have to offer you.
From all of us at Telstra, we would like to wish you all a very happy Holi!