North East
ENGLAND
Group Travel Guide 2013
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Welcome
Welcome to North East England
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Lion on the bridge to Alnwick Castle, Northumberland.
Northumberland
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NewcastleGateshead, Sunderland, South Shields and Tynemouth
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Durham and Tees Valley
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Getting here & getting around
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Coach Parking
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Accommodation and Accessibility Ratings
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Visitor Attractions
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Accommodation Tour Guides and Travel Services
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Tourist Information Centres
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Detailed Map
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Experience the warmth of a real North East England welcome. What makes North East England the ideal destination for groups? Could it be our spectacular coast with its historic islands and golden beaches; our beautiful rural countryside, our rivers and dales; our ancient history - with its Roman heritage, historic castles and country houses; our wonderful gardens; our special North East England culture? It’s the combination of all our great assets.
www.northeastenglandgrouptravelguide.com North East England takes in Northumberland, NewcastleGateshead, Sunderland, South Shields and Tynemouth, Durham and Tees Valley. Getting here by road is easy via the A1/A1 (M), A19, A66 and A68, there are fast rail connections to the rest of the country, two international airports and major ferry links.
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History & Heritage Berwick’s spectacular Elizabethan walls were also built for defence from both land and sea and these walls now provide for a fine walk. In fact, defence has left Northumberland with a huge legacy - there are more castles and fortified buildings in Northumberland than any other county in England - Alnwick, Bamburgh, Chillingham, Dunstanburgh, Norham (right on the present border), Lindisfarne and Warkworth. County Durham adds Auckland, Raby and Durham Castles to this anything-butexhaustive list. Some are still family homes and others, such as Lumley Castle and Langley Castle, are now hotels.
MONKS, PRIORIES AND CATHEDRALS North East England is an area of real significance in religious heritage - from Holy Island to Hexham Abbey and from majestic cathedrals like Durham to tiny vestiges of local worship like Escomb Saxon Church which, if you look very closely, is built partly of stones from Roman sites - a Blue Badge Guide would, no doubt, show exactly which stones!
Dunstanburgh Castle, Northumberland.
Kirkleatham Museum, Tees Valley.
DEFENCE OF THE REALM One of THE main highlights of any trip to the North East is the first view of Bamburgh Castle sitting on top of its “rock”, proud and elegant demanding respect from all around enough to deter any prospective raider from sea or land. North East England was highly important during past centuries in terms of the defence of the realm and this is why it was so heavily fortified - it was in the front line; the marauding Scots to the North and west, Vikings to the east - even the Romans had difficulty with the Barbarians from the North! Hadrian’s Wall is proof enough of that. They stayed for over 400 years and as a result there are Roman remains everywhere. At Chesters, Corbridge, Housesteads and Vindolanda (don’t miss the “tablets”) groups can learn about how they lived and worked, what they ate, how they worshipped and how they entertained themselves - they were here for a long time and we tend to forget that!
World Heritage, magnificent grand houses and castles, Hadrian’s Wall, living history, iconic attractions, ancient villages and market towns - all around. Let the history & heritage of North East England transport you back to the people, places and events of ancient times.
Barnard Castle, Durham.
Arbeia Roman Fort, Gateshead.
LIFE IN DAYS PAST Not only can you visit many of these ancient historical buildings, country houses and gardens, you can also find out how people lived in these times. From the Lindisfarne Heritage Centre to Bede’s World you learn of the monks, friars and bishops who brought Christianity to Britain. At the famous Beamish Museum, “the living Museum of the North” group members can learn about how local people lived and worked in the early eighteen and nineteen hundreds. Woodhorn reflects on the social and cultural lives of the mining communities who could not afford sumptuous country houses or stately homes. At Killhope, The North of England Lead Mining Museum offers a similar experience but this time relating to the lead mining communities and their social and religious culture.
SEAFARING HERITAGE Maritime heritage is strong here especially in Tees Valley. Hartlepool’s Maritime Experience replicates an 18th century seaport complete with its own ship, HMS Trincomalee and is a must see attraction. Extremely informative and entertaining and if you are lucky the period costumed “sailors” might even fire a few flintlocks!
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Coast & Countryside ENGLANd'S MOST TRANQUIL COUNTY With an stunning view around every corner, it is not surprising that much of the scenery in North East England is award winning, including the Areas of Outstanding Natural Beauty of Northumberland’s Coastline and National Park and the two Heritage Coasts at durham and Saltburn. This is a place to relax and be at peace with the world - no wonder Northumberland is known as England’s most tranquil county. You can lose yourself in the splendour of the rolling hills, soaring cliffs, green dales, lush forests, glistening, sandy beaches and shining seas all to be found in this glorious land.
Bamburgh Castle, Northumberland.
Sycamore Gap, Hadrian's Wall, Northumberland.
Caster Kippers, Northumberland.
High Force, Durham.
Stand on the beach at Bamburgh and savour the sights and sounds of a unique and dynamic living seascape and the dramatic castle backdrop.
THE MYSTIC ISLES
the delights of Kielder Water and Forest Park. Its vast, wide-open spaces and
A trip across the causeway to the mystic Holy Island of Lindisfarne brings
breathtaking scenery offers the perfect opportunity to let your mind wander and
you to one the most peaceful places in the country with wonderful wildlife
relax and renew the spirits within - a perfect spot for a lazy afternoon on the
and spectacular views. The prospect of staying on this majestic island
lakeshore.
when the tide is in just adds to the intrigue. But don’t worry there will be
A COAST & COUNTRYSIDE FOR ALL SEASONS
another slack tide…sometime soon. Anyway, it gives you time to take a walk or catch a glimpse of the castle and priory ruins by moonlight! And even, perhaps, in the distance, the Farne Islands.
You can let the wind flow through your hair amid the stunning clifftop scenery of Durham’s Heritage Coastal Footpath and the Red Kite Trail (11 miles of it) in the Derwent Valley or enjoy the heather entwined moorlands of the Durham Dales
From the seaside village of Seahouses across the water you can take a
- hear those grouse? In the North Pennines groups can visit High Force waterfall,
wildlife cruise round these islands and maybe get some photos of the
the largest single drop of water in England.
puffins nestling in the cliff fronts and the seals basking in the sun. But
No better way to appreciate the countryside than by boat and cruises along the
wherever you go on this coast, Bamburgh Castle stands proud surrounded
Rivers Tyne, Wear (Durham) and Tees (to Yarm) help you to enjoy the scenery from
by golden sands protecting the numerous villages that used to thrive on the
another perspective - in complete comfort!
bounty of the sea - villages like Craster, renowned for its kippers.
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Coast and countryside with views that bring our proud heritage to life, historic towns and villages with echoes of past glories with eyes set on the future and a warm welcome where ever you visit.
The North East of England is a superb blend of coast and countryside
LAKESIDE LIVING
encompassing supreme beauty with peaceful tranquillity. In our modern fast
And then, perhaps a trip to the Northumberland National Park to discover
moving world isn’t an experience like this essential?
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City & Rural Culture ART AND CULTURE FOR ALL TO SEE With such a vast array of museums, art galleries and theatres to choose from you are never short of options when looking for a spot of art and culture. Some of the contemporary architecture is award winning - The BALTIC Centre for Contemporary Art, The Sage Gateshead and Mima, Middlesbrough but there are many examples of fine traditional architecture - from the classical Grey Street in NewcastleGateshead, Victorian Darlington city centre, through to the many castles, art galleries, museums and
Durham City Shopping, Durham.
NewcastleGateshead Quays with the Baltic.
The Bowes Museum, Durham.
FRENCH CHATEAU STYLE ROMANCE One can add to that list of impressive buildings the purpose-built 19th century French-chateau-style The Bowes Museum in Barnard Castle in Teesdale where there are three elements to reflect on; its architecture, the romance that lay behind its development and the Museum’s content. The recent multi-million pound conservation and redevelopment project is money well spent and this is a must see attraction - but be prepared for a long stay as it has an outstanding collection of art, porcelain and ceramics together with personal belongings of the founders John and Josephine Bowes.
URBAN VARIETY The Great North Museum: Hancock in Newcastle is where four museums are incorporated into one resulting in the huge diversity of exhibitions on offer there is always something special happening. Likewise, The Sage Gateshead an international music venue with a crammed programme satisfying different musical tastes and the Telewest Arena for more modern musical events. Mima, Middlesbrough’s gallery of modern and contemporary art has an expanding programme of exhibitions and events and Sunderland Museum and Winter Gardens and the Sunderland Empire offer modern/classical art
World class cultural attractions, museums, historic theatres, art galleries and award winning restaurants and hotels, wrapped up in iconic architecture and a warm welcome all round. Plus all the biggest and best in shopping - from the largest in Europe to the delightful local shopping of durham City and Yarm. Sit down after a great day's shopping or gallery visiting, find a quayside café enjoy a lovely cup of tea and watch the world go by. and the performing arts respectively and in excellent surroundings - there is something “special” about the Empire, very atmospheric! And, of course, there is the award winning Beamish which never seems to stand still - always planning something new and always worth a second or third visit. You can learn so much about local culture here and how it was formed.
CUISINE CULTURE - ALIVE AND WELL! There is also a culture of cuisine and food which in between visits to art galleries, museums and architecture is more of a necessity than an option - but there are myriad options to choose from. This is a region where food production is part of the local culture - from fish (fresh and smoked - Craster Kippers), shellfish, meats, dairy products, ice cream, honey, vegetables, ales and Lindisfarne Mead, there is no shortage of options. Neither is there a shortage of restaurants. Many of the major attractions specialise in morning and afternoon teas and coffees, high teas or even straight from the boat to the plate. Eating places are so numerous best to check out the website to make your selection. For cultural activities, planning is highly important simply because there is so much of it. If in doubt, ask - look at the websites or talk to a local North East England Blue Badge Guide - they’re always there to help!
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Durham City by night.
other public buildings throughout the area.
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House & Gardens THE GRAND LIFE Opportunities abound in North East England to sample the grand country house lifestyle and experience the pleasures of great English gardens. With its wide, open spaces and dramatic vistas, the area was an irresistible spot for the titled and wealthy to build their stately homes and estates, ensuring that our modern visitors get to enjoy some of Britain’s most creative and inspiring gardens, from the 18th century avenues of Gibside to the contemporary design of The Alnwick Garden.
Alnwick Garden, Northumberland.
Belsay Hall and Garden, Northumberland.
Raby Castle, Durham.
Cragside, Northumberland.
Over the centuries, land ownership, farming and then industry brought
largest wooden treehouses! Meanwhile, almost in the centre of Durham City,
considerable riches to the north east and one way of proclaiming
Crook Hall and Gardens combines a 13th century Grade 1 listed medieval hall
a successful and wealthy life was to design and build your own spectacular home, incorporating your own ideas and moulded on your own personality. North East England has an abundance of such houses - from the Classical Greek-style Belsay Hall to the elegant Palladian charms of Ormesby Hall, Crook Hall in Durham City and the National
with six acres of gardens and delights including a scented walled garden, a moat pool and maze. A quiet oasis in an urban setting, groups can enjoy a cream tea in the courtyard in summer or in front of a roaring fire during winter. And Howick Hall Gardens has been rated by the BBC Gardener’s World
Trust’s Cragside, the original home of engineering giant, Lord Armstrong.
Magazine as one of the top 5 coastal gardens in the country.
All give an insight into the people who built them and, with many open
SPECIAL GARDENS FOR GROUP VISITS
to visitors, they offer unique opportunities to explore exotic, sometimes eccentric and always fascinating architectural wonders.
Exclusively for groups in the heart of Northumberland lie the magnificent gardens of the 17th century Whalton Manor House, with their beautifully laid
GARDENERS’ PARADISE
out Rose Gardens, Herbaceous Borders, Lawns, Peony Border, Laburnum Grove
The gardens that surround these character-packed residences are no
and classical Italianate summerhouse in which to sit and enjoy the peace and
less intriguing, making North East England something of a gardeners’ paradise and the subject of many a special interest tour. The Alnwick
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Visit our award winning and innovative gardens, our great selection of country houses, our beautiful heritage coastline and lots of lovely quiet countryside, in North East England it’s hard keeping groups indoors. Breathe in the scent of our superb blend of coast and countryside gardens - be intoxicated by the beguiling mix.
tranquillity of the surroundings.
Garden emphasises the modern with an abundance of fascinating
And, in each of these gardens group members will learn something new,
plants, fantastic water features, a poison garden and one of the world’s
something they can put to use in their own home!
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Northumberland Officially the most tranquil county in England! It certainly lives up to its billing. Added benefits include superb contrasts of coast, countryside, market towns and villages, a plethora of ancient castles, exquisite gardens and beautiful scenery. Hard to imagine that such a beautiful and diverse county could have played such an important role in the defence of the realm - not just for England but before then as this was the northernmost boundary of the Roman Empire two thousand years ago.
Hadrian's Wall, Northumberland.
Bamburgh Castle.
Hexham Abbey.
Lindisfarne Castle, The Holy Island.
Historic Castles, Hadrian’s Wall the Northern Roman frontier, heritage coastline and restful countryside. Country houses and villages filled with welcoming Northumberland character at every turn.
Bamburgh Castle - a majestic castle set on the coast leaning into the North Sea in the middle of vast swathes of sandy beach epitomises the sovereignty of the realm, defending from interlopers over the sea and from northern raiders over the border. A must see attraction!
superb gardens - The Alnwick Garden, an evolving water garden, open all year which really does appeal to all. Its Grand Cascade is the largest water feature of its kind in the UK and a spot of lunch in the Pavilion is the perfect way to view it.
From the ramparts of the castle can be seen Holy Island. Crossing the causeway is like following a path into a secret world of both religious and natural beauty. After a visit to the Priory visitors can view an electronic version of the famous and stunning Lindisfarne Gospels at the Lindisfarne Heritage Centre. Holy Island is also the home of Lindisfarne Mead which can be duly sampled at St Aidan’s Winery.
Many of the county’s grand stately houses and castles boast exquisite gardens like the National Trust’s Cragside, English Heritage’s Belsay Hall in addition to Whalton Manor and Longframlington Gardens - a perfect theme for group visits. But if the environment is your interest look no further than Ford and Etal Estates “The Essence of North Northumberland” encompassing the communities of Ford, Etal, Branxton, Milfield and Crookham offering countryside attractions to enthral any group.
To the south more golden sands come into view - Marine Conservation Award-winning beaches, former fishing villages snuggling into the coast and more castles like dunstanburgh and Warkworth run by English Heritage. Alnwick Castle is known as the Windsor of the North. It was built in the 1300s and it is still the home of the duke and duchess of Northumberland and their family today - but it is open to the public and should not be missed! It is the second largest inhabited Castle in England. Its neighbour offers an introduction to Northumberland’s
You cannot travel very far in Northumberland without coming across evidence of Rome - after all, they were here for over 400 years! Hadrian’s Wall Country forms an important part of this county’s heritage. It is best approached through the “gateway towns” of either Hexham or Haltwhistle and viewed from the Military Road. With market towns, a national park and stunning coastline Northumberland fulfils its tranquil status and offers myriad themes for group travellers.
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NewcastleGateshead
SUNDERLAND, SOUTH SHIELDS and TYNEMOUTH
The Angel of the North with wings outstretched - this outstanding work of art welcomes you to Tyne and Wear and entices you into the heart of NewcastleGateshead. There is no better place for groups to start their exploration of this exciting conurbation than Gateshead Quays with its ample parking, its famous parade of bridges over the River Tyne and its iconic buildings.
The Quays, NewcastleGateshead.
The Angel of the North, Gateshead.
Greys Monument, Newcastle.
Roman Arbeia, North Tyneside.
The Sage Gateshead, famed as an international home for music and musical discovery has The BALTIC Centre for Contemporary Art with its monumental facade as its neighbour and then there is the river itself and the bridges, like the impressive Gateshead Millennium Bridge begging you to cross and explore Newcastle city. Group members have a number of options open to them - sometimes it is best to leave them to it and rendezvous later. With its first class shopping and plethora of museums and art galleries, cinemas/theatres, evening entertainment and quality cuisine, group members can choose their own pleasure and take in at least some of what this exciting city has to offer. Newcastle’s architecture alone is enough to make some people fall in love with the city and its friendly people. Grainger Town, classical Grey Street and the Ouseburn cultural quarters of Newcastle add to the charm and the Great North Museum: Hancock (with its eleven galleries!!) and the discovery Museum add to the vibrant culture and cosmopolitan atmosphere of modern day NewcastleGateshead. Sunderland, like Newcastle, is a major city. Where Newcastle has the River Tyne, Sunderland has the River Wear and the similarity does
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Well known artistic icons, stunning architecture, world class retail experiences, award winning restaurants and cafés - and a warm North East England welcome, all wrapped up in a rich cultural heritage. not end there. This is another vibrant university city with its own artistic and cultural attractions like the award-winning Sunderland Museum and Winter Gardens with its works by LS Lowry and the National Glass Centre with its workshops and displays of the glassmaker’s artwork. For evening entertainment, nothing surpasses the opulent Victorian splendour of the Empire Theatre where some of the best West End shows are staged. Two thousand years ago, the Romans controlled this area with Hadrian’s Wall ending at Wallsend in North Tyneside. The forts of Segedunum and Arbeia are proof of their attachment to the area and, of course, their legacy is everywhere - chronicled at the Great North Museum: Hancock together with the attractions at the sites themselves. For shopping expeditions, NewcastleGateshead offers Eldon Square and the MetroCentre, still the largest indoor shopping centre in Europe as well as discount shopping at the Royal Quays in North Tyneside. Sunderland has The Bridges which features more than 100 shops and including major stores. After a few hours of retail therapy there are always the street cafes and one of the largest selection of international restaurants anywhere in the UK to relax and unwind.
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durham & Tees Valley Few counties have such variety as durham. From the rugged Pennine Hills passing through Weardale to the limestone cliffs of its coastline, there is so much to delight and surprise even the most discerning of groups. At its heart lies the City of durham domineered by the huge edifices of its Cathedral and Castle sitting boldly on top of a hill, like an ancient citadel, almost an island within the meanderings of the River Wear - that, too, can be experienced from one of the river cruise boats.
Durham Cathedral, Durham.
Hartlepool's Maritime Experience, Tees Valley.
The Bowes Museum, Durham.
Beamish Museum, Durham.
And whilst in this great city of “vennels” and markets, take time to visit the medieval Crook Hall, stand on the balcony of the old hall and imagine a lively banquet taking place below, then explore its many themed gardens and like a piece of art, interpret what you see. In the county, “must see” attractions include the living experience of the 200 acres that make up Beamish Museum, Raby Castle with its 200 acre deer park and traditional ornamental walled garden and the superb The Bowes Museum in Barnard Castle - housed in a French-styled Chateau, here is a story of romance, altruism, sorrow and benefaction resulting in a monument to fine art and ceramics. Only people with genuine passion like John Bowes and his French wife Josephine would have built such an inspired building here in Teesdale in the 19th century. What to see? Well you can start with Canalettos, Gainsborough El Grecos and Goyas - and then there is the silver swan automaton. Another must see attraction for groups. Following the River Tees to the coast brings you to an area of explorers and seamanship (Captain James Cook’s birthplace in Middlesbrough), Steam trains (Head of Steam Museum in darlington featuring George
Evocative locations, World Heritage sites, train trails, timeless landscapes and coastline and the best living, working open air museum you could wish for. Stephenson’s Locomotion No. 1) and naval tradition - especially in Hartlepool, home to the Hartlepool Maritime Experience and The Heugh’s Gun Battery. Hartlepool Maritime Experience is based on a reconstruction of a Napoleonic seaport complete with period shops and costumed staff. It also forms a “basin” within which lies the oldest warship afloat in the UK, HMS Trincomalee, built in Bombay in 1817 - mind your heads though! Another “must see” for groups - ample parking, restaurant, shop and audio visual complete with the sounds and smells of sea battle. Coupling a visit to The Bowes Museum with one to mima, the Middlesbrough Institute of Modern Art - makes sense. From Old Masters to Modern Art with buildings to match. Enjoy British Surrealism, modern fine art and jewellery design and ceramics of the highest quality. There is always something new at mima as it has a great events structure. With attractions such as durham Cathedral and Castle, Crook Hall, Raby Castle, Bowes Museum, Hartlepool Maritime Experience, Beamish Museum and mima, group travel itineraries to durham and Tees Valley should be a pleasure to construct!
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Closer than you think... Berwick upon Tweed
Getting to North East England is so simple!
Holy Island Farne Islands
Cornhill on Tweed Wooler
dunstanburgh
CHEVIOT HILLS
Craster Alnwick
Alnmouth Warkworth Amble
NORTHUMBERLANd NATIONAL PARK
Rothbury KIELdER WATER & FOREST PARK
Drive time to/from Newcastle approx.
Bamburgh Seahouses Beadnell NORTHUMBERLANd COAST AREA OF OUTSTANdING NATURAL BEAUTY
Otterburn Morpeth
Ashington
NORTHUMBERLANd Ponteland
Hadrian's W all
Hexham
Corbridge
Haltwhistle Allendale
Blanchland
Blyth Newcastle
Stanhope
Airport
Newcastle Gateshead Consett
dURHAM
d U R H A M dALES
Barnard Castle
3½ hours
Carlisle
1 hour
Edinburgh
2½ hours
Glasgow
3½ hours
Leeds
1¾ hours
Liverpool
3½ hours
London
4½ hours
Manchester
3 hours
York
2 hours
√ International Whitley Bay Tynemouth
Port of Tyne Ferry Terminal
South Shields
South Shields Sunderland Chesterle-Street
NORTH PENNINES AREA OF OUTSTANdING NATURAL BEAUTY
Birmingham
Seaham
dURHAM HERITAGE COAST
durham Hartlepool
Bishop Auckland Stockton-onTees Durham Tees Valley Airport √ Darlington
TEES VALLEY Middlesbrough Yarm
Redcar Saltburnby-the-Sea
Guisborough
By Road - North East England has excellent motorway links and once you’re here our uncongested roads make the journey a pleasure. The A1/A1M and A19 provide access from the south and north, whilst the A69 and A66 connect with the west and the M6. Quay Link- electric buses offer a high frequency, accessible and easy to use service and offer the best way to get around central NewcastleGateshead. Routes connect the attractions and sights of Newcastle Quayside and Gateshead Quays, for more information contact: Traveline 0870 608 2608. There are also fast rail connections to the rest of the country, two international airports and major ferry links. For tide times to cross the causeway to Holy Island visit: www.northumberlandlife.org/holy-island
COACH PARKING IN NORTHUMBERLANd ALNMOUTH
BERWICK UPON TWEEd
HALTWHISTLE
OTTERBURN
The Links Price: Free
North Road Industrial Estate Price: £6.00
Lanty’s Lonnen Contact: Haltwhistle TIC Tel: 01434 322 002 (Roadside drop off and pick up only)
Otterburn Mill Car Park Contact: Euan Pringle/ Nigel Owen Tel: 01830 520 225 Price: Free (daytime)
HEXHAM
ROTHBURY
ALLENdALE Market Place Contact: Hexham TIC Tel: 01434 652 220 Price: Free
ALNWICK Greenwell Car Park Contact: Tourism Dept. Tel: 0845 600 6400 Price: Free
BAMBURGH Main Car Park Price: £6.00 daily permit
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BLANCHLANd Signed in Village Contact: Hexham TIC Tel: 01434 652 220 Price: Free
CORBRIdGE Watlin Street Contact: Hexham TIC Tel: 01434 652 220 (Roadside drop off and pick up only)
CRASTER Craster Car Park Contact: Craster TIC Tel: 01665 510 505 Price: £1.50
Wentworth Car Park Contact: Hexham TIC Tel: 01434 652 220 Price: Free (Drop off / pick up- Beaumont Street- beside the Abbey)
HOLY ISLANd Main Car Park Price: £6.00 daily permit
MORPETH Layby near St George’s Hospital on northside of A197 (Drop off at new bus station)
Cowhaugh Car Park. Tel: 0845 600 6400 Price: £5.00 daily permit
SEAHOUSES Seafield Road Car Park Price: £6.00 daily permit (Ticket can be used in any Berwick district coach park)
WOOLER Bus Station Car Park Market Place- beside The Black Bull Price: 01668 281578
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COACH PARKING IN NEWCASTLEGATESHEAd, SUNdERLANd, SOUTH SHIELdS ANd TYNEMOUTH GATESHEAd
NEWCASTLE
Metrocentre Tel: 0191 493 0219 Price: Free Civic Centre, Regent Street Tel: 0191 433 3143
Ord Street Car Park Tel: 0191 261 4503 Price: £1 for 5 hours
(By appointment only)
Dobson Street and behind Centre for Life, Times
Gateshead International Stadium Tel: 0191 433 3143 (By appointment only) Quays Coach Park Tel: 0191 433 3143 Price: £10 per day (Pre-booked £10, not pre-booked 70p per hour).
(Drop-off/pickup next to Laing Art Gallery, John
Pier Parade Car Park Contact: Neighbourhood Services Dept Tel: 0191 424 7900 Price: Free (1 Bay available)
TYNEMOUTH Grand Parade (behind Blue Reef Aquarium) Price: 80p for 2 hours Open 9am- 8pm
WHITLEY BAY
SOUTH SHIELdS
Marsden Lea Contact: Neighbourhood Services Dept Tel: 0191 424 7900 Price: Free
Harbour Drive South Contact: Neighbourhood Services Dept Tel: 0191 424 7900 Price: Free
Briardene Car Park Price: £2.00 per day (Open 9am- 8pm, 800m from Town Centre)
Sea Road (2 drop off bays with 10 minutes waiting time)
Trinity Road Price: £2.00 (maximum stay 2 hours) Open 9am- 8pm
Square)
Pierhead Coach Park Contact: Neighbourhood Services Dept Tel: 0191 424 7900 Price: Free
SUNdERLANd
(Near St Mary’s Island 1km from
Ocean Park, Seaburn Complex Contact: Earl Benshaw Tel: 0191 553 1521
Town Centre)
COACH PARKING IN dURHAM BARNARd CASTLE
CONSETT
Town Centre Car Park (Galgate) Contact: Garry Keay Tel: 01833 696 321 Price: Free
Bell Vue Leisure Centre Tel: 01207 218 151 Price: Free
BISHOP AUCKLANd Bus Station & Market Place Contact: Public Transport Dept Tel: 0191 386 4411 (Drop-off/pickup point only)
dURHAM CITY The Sands Coach Park Contact: Park Attendant Tel: 0191 384 6633 Price: Free
Development). Durham TIC operate a free meet and greet service for pre-booked coaches
Tel: 0191 301 8531
MIddLETON IN TEESdALE Out of village parking Contact: Middleton in Teesdale TIC Tel: 01833 641 001 Price: Free (Drop-off/pickup point in village)
drop Off/Pick Up Point Freeman’s Place, (just below the Walkergate
PETERLEE Rear of Aldi Store Bede Way Tel: 0191 587 2753 (Please telephone in advance)
STANHOPE Durham Dales Centre Contact: Stanhope TIC Tel: 01388 527 650 Price: Free (When using centre facilities)
COACH PARKING IN TEES VALLEY dARLINGTON
HARTLEPOOL
REdCAR
STOCKTON
Chestnut Street Lorry Park Tel: 01325 388 740 Price: £4.00 daily permit
Maritime Experience Car Park, Tel: 01429 860 077 Price: Free
Majuba Car Park (Seafront) Drop off near TIC Contact: Car Park Manager Tel: 01642 774 774 Price: £2.50 per day
Dairy Site, Church Road Contact: Car Parking Section Tel: 01642 528 499 Price: Free
GUISBOROUGH Fountain Street Coach Park Contact: Car Park Manager Tel: 01642 774 774 Price: £3.50 per day
MIddLESBROUGH Cannon Park Coach & Lorry Park Contact: Parking Solutions Tel: 01642 726 003 Price: £2.50 (for 4 hours)
SEATON CAREW Seaton Coach Park The Front, Seaton Carew Tel: 01429 523 266 Price: Free
YARM Preston Hall Museum Contact: Museum Manager Tel: 01642 527 375 Price: Free (Drop-off PointSainsbury’s- High Street, Yarm)
Beauty and freedom have combined in North East England enabling you to get around easily. It’s simple to combine a great day visit to more than one destination within North East England. It’s easy to combine two, three or even four destinations in a day. With miles of quiet country roads before you, travel from coast to countryside, city to sea is very easy, but wherever you are in Northumberland, the peace and variety you’ll find will transport you a million miles away!
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Never has quality meant meant so much Never has quality so much All the accommodation featured in this guide has been quality-assessed by either VisitEngland* or the AA, or has recently applied for a rating and is awaiting assessment. Please be aware that ratings may change throughout the year. To confirm a rating please visit www.enjoyEngland.com or telephone VisitEngland on 0207 578 1454 or email: feedback@visitengland.org For AA ratings, visit www.theAA.com or telephone: 01256 844455 or email: customer.services@theAA.com All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the VisitEngland national tourist board rating scheme. The VisitEngland professional assessors visit every year, carrying out a routine day visit or an overnight stay in the case of serviced accommodation. On these occasions, they book in as you would, as a normal guest and test all the facilities and services. A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of welcome. Places that 'go the extra mile' to make your stay a special one will be awarded a high star rating and may achieve a Gold or Silver Award for Guest Accommodation and Hotels, or a Gold Award for Self-catering. For self-catering accommodation, the layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms and most importantly, the cleanliness. Higher star-rated accommodation tends to have more spacious bedrooms and bathrooms, and in hotels a higher staff to guest ratio, so service should be very attentive. At five star, you can really expect to be pampered in luxurious surroundings! Breakfast Award New for 2010 – given to hotels and B&Bs with high scores for breakfast. For serviced accommodation, there are two separate schemes – one for Hotels and one for Guest Accommodation. Hotel Categories: Hotels have a minimum of six bedrooms, but more likely to have 20+ rooms. Small Hotels have a maximum of 20 bedrooms and likely to be more personally run. Country House Hotels have ample grounds or gardens, in a rural or semirural location, with emphasis on peace and quiet. Town House Hotels are in a city/town centre location and are of high quality with a distinctive style. High ratio of staff to guests. Metro Hotels are found in city/town centres, offering full hotel services, but no dinner. Will be within easy walking distance of a range of places to eat. Budget Hotels are part of a chain of branded hotels offering clean and comfortable en suite facilities, 24 hour reservations and a consistent level of facilities. They are not awarded a star rating. Hotels have to provide certain additional facilities and services at the higher star levels. These include:
� �� ��� ���� �����
Dinner served five nights a week. Dinner available every night of the week. All bedrooms en suite (i.e. no private bathrooms) Room service available Permanently staffed reception. 24-hour room service 50% of all en suites with bath and shower. Some permanent luxury suites Enhanced services such as concierge.
Of course, many lower star-rated hotels may offer some of the above, but just do not meet all of the expectations for the higher star ratings. Sometimes a hotel has exceptional bedrooms and bathrooms and offers its guests a very special welcome, but cannot achieve a higher star rating because, for example, it does not offer dinner every evening (two star), room service (three star) or does not have the minimum 50% of bathrooms with bath and shower (four star).
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Guest Accommodation categories: Guest Accommodation is the category which encom passes anything from one-room bed and breakfasts to the larger places found in our coastal resorts, which may offer dinner and may be licensed. Bed and Breakfasts generally accommodate no more than six people. It's like staying as a special guest in someone's home. Farmhouses offer bed and breakfast and sometimes dinner, always on a farm. Guest Houses tend to have more than three rooms and may offer dinner to their guests. Some may be licensed. Restaurants with Rooms are just that. The restaurant is the main business and they will be licensed. They generally offer a small number of bedrooms with all the facilities you would expect and breakfast. Inns are pubs with rooms which serve food in the evenings, as well as breakfast. Sometimes access to guest accommodation may be restricted during the day, but you will be advised on booking. Room Only may or may not offer breakfast. Accommodation may be annexed and is likely to be fully en suite. If breakfast is offered this may be in the form of a tray placed in the room in the fridge, a breakfast pack available for separate purchase or a continental self-service option. Guest accommodation tends to be personally run by the owners.
Guest accommodation owners have to provide certain additional facilities and services at the higher star levels. These include: ��� Bathroom/shower rooms cannot be shared with the owners. If bedroom not en suite, then wash basin in bedroom ���� At least 50% of bedrooms en suite or private bathroom ����� All bedrooms en suite or private bathroom Sometimes a bed and breakfast or guest house has exceptional bedrooms and bathrooms and offers guests a very special welcome, but cannot achieve a higher star rating because, for example, they do not have any en suite bedrooms, nor can they easily put wash basins in the bedrooms (three star). This is sometimes the case with period properties. They might not have the minimum 50% of bathrooms with bath and shower (four star). Of course, you will find accommodation with 100% en suite bedrooms at all the star ratings, so refer to the descriptions in this guide to help you make your choice.
For self-catering accommodation, the layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms and most importantly, the cleanliness. Campus VisitEngland’s campus scheme covers the universities and colleges that are able to accommodate visitors during the vacation periods on a bed and breakfast basis. Generally the rooms are en suite and there will be plenty of single rooms, so large groups will not present a problem. Campus accommodation is star-rated one to five, reflecting the quality of the accommodation or ‘approved’, which means that the accommodation and facilities meet minimum standards. Hostels Hostels provide safe, budget-priced accommodation for young people, families and larger groups and are star-rated. Higher rated accommodation often provides en suite rooms. Holiday, touring, and camping parks and holiday villages: VisitEngland awards star ratings reflecting the overall quality of the park from one to five stars – five stars being reserved for parks of exceptional quality. If you choose to stay in any of VisitEngland's quality-assessed accommodation, you can be confident that it has been checked out before you check in. For more information on the VisitEngland Quality assessment schemes and the star ratings, go to www.enjoyEngland.com *VisitEngland is the official tourism body for England. Its role is to work in partnership with government and industry creating a national tourism strategy, optimising marketing investment, and developing the visitor experience across England. Enjoy England is the consumer-facing brand used in the domestic market. VisitEngland assesses more than 23,000 accommodation businesses across nine different VisitEngland schemes. These assesssments are provided by Quality in Tourism on VisitEngland's behalf.
For VisitEngland ratings: VisitEngland 1 Palace Street London SW1E 5HE feedback@visitengland.org
For AA ratings: The AA 15th Floor, Fanum House Basing View Basingstoke RG21 4EA customer.services@theAA.com
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Access Ratings Proprietors of accommodation taking part in the National Accessible Scheme have gone out of their way to ensure a comfortable stay for guests with special hearing, visual or mobility needs. These exceptional places are full of extra touches to make everyone’s visit troublefree, from handrails, ramps and step free entrances (ideal for buggies too) to level-access showers and colour contrast in the bathrooms. Members of the staff may have attended a disability awareness course and will know what assistance will really be appreciated. Appropriate National Accessible Scheme symbols are included in the guide entries (shown opposite). If you have additional needs or special requirements we strongly recommend that you make sure these can be met by your chosen establishment before you confirm your reservation. The index at the back of the guide gives a full list of hotels that have received a National Accessible rating.
TOURISM FOR ALL c/o Vitalise, Shap Road Industrial Estate, Kendal LA9 6NZ. Information helpline: 0845 124 9971. Reservations: 0845 124 9973 (lines open 9-5 Mon-Fri), Fax: (01539) 735567, Email: info@tourismforall.org.uk www.tourismforall.org.uk
Typically suitable for a person who depends on the
The criteria VisitBritain and national/regional tourism
wheelchair users or assisted wheelchair users
organisations have adopted do not necessarily conform to British
shown above and also fulfil more demanding
Standards or to Building Regulations. They reflect what the
requirements with reference to the British
organisations understand to be acceptable to meet the practical
Standards BS8300:2001.
needs of guests with mobility or sensory impairments and
VISUAL IMPAIRMENT SYMBOLS
encourage the industry to increase access to all.
Typically provides key additional services and
carer, and maybe a hoist, when transferring to and from the wheelchair in a seated position. Access Exceptional is awarded to establishments that meet the requirements of independent
facilities to meet the needs of visually impaired
MOBILITY SYMBOLS
The National Accessible Scheme forms part of the Tourism for All Campaign that is being promoted by VisitBritain and national/regional tourism organisations. Additional help and guidance on finding suitable holiday accommodation for those with special needs can be obtained from:
use of a wheelchair and requires assistance from a
guests.
Typically suitable for a person with sufficient
Typically provides a higher level of additional
mobility to climb a flight of steps but who would
services and facilities to meet the needs of visually
benefit from fixtures and fittings to aid balance.
impaired guests.
Typically suitable for a person with restricted
HEARING IMPAIRMENT SYMBOLS
walking ability and for those who may need to use
Typically provides key additional services and
a wheelchair some of the time and can negotiate a
facilities to meet the needs of guests with hearing
maximum of three steps.
impairment.
Typically suitable for a person who depends on
Typically provides a higher level of additional
the use of a wheelchair and transfers unaided to
services and facilities to meet the needs of guests
and from the wheelchair in a seated position. This
with hearing impairment.
person may be an independent traveller.
Quality and location at a glance WHEN LOOKING FOR A PLACE TO VISIT, THE VISITOR ATTRACTION QUALITY ASSURANCE SERVICE CAN HELP. Participating attractions are visited annually by trained, impartial assessors. The assessment is an unannounced visit which takes place at any time when the attraction is open to the public. The assessor will ‘experience’ all aspects of the ‘visitor experience’, from initial telephone enquiries to departure. They will sample all facilities and activities. This gives you the confidence that the attraction has been thoroughly checked before you plan your visit. Only those attractions, which have been assessed by VisitBritain and meet the standard, receive the quality marque. You will recognise them by this sign. During your visit to North East England look out for the Welcome to Excellence sign-a commitment to achieve excellence in customer care. This signifies that the business aims to exceed visitor needs and expectations, and provides an environment where courtesy, helpfulness and a warm welcome are standard.
MAP REFERENCES The Alnwick Garden
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A map reference shown beside the place name helps you locate the town or village on the map on the inside back cover.
Alnwick Garden, Northumberland.
Whilst every effort has been taken to ensure that the information contained in this publication is accurate, the Publishers cannot accept any responsibility in respect of any error or omission that may have occurred.
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Visitor Attractions
Alnwick Castle and The Alnwick Garden
From stunning art collections and Potter-inspired magic to poisonous plants and treetop walkways, a group visit to Alnwick Castle and The Alnwick Garden is full of the unexpected.
Benefits include: discounted group admission, refreshment packages and private tours. Please call 01665 511184 or email groups@alnwickcastle.com or groups@alnwickgarden.com for more information.
www.alnwickcastle.com
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www.alnwickgarden.com
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DRAMATIC SCENERY, PANORAMIC VIEWS & ROMAN HISTORY ON HADRIAN’S WALL
Experience 2,000 years of history HOUSESTEADS ROMAN FORT CHESTERS ROMAN FORT & MUSEUM BIRDOSWALD ROMAN FORT CORBRIDGE ROMAN TOWN For more information and to order a Group Visits Guide call 020 7973 3529 or email traveltrade@english-heritage.org.uk
LY PP SA T N RS OU TO SC VISI I P D 11 OU OM GR FR
Ford & Etal
One destination, Over 20 attractions The hidden gem of North Northumberland, this country estate is the ideal group destination. • Working corn mill; celebrated 19th century paintings • 15” gauge Steam Railway • Famous Flodden Battlefield; historic castle • Picturesque villages; quaint tearooms • Local arts & craftsmen; quirky gift shops • Discounted group rates • Free coach parking • Free admission for drivers/guides • Free pre-visits for GTOs; tailor-made itineraries • Within easy access of the A1 & A697. 01890 820338 I tourism@ford-and-etal.co.uk I www.ford-and-etal.co.uk Cornhill-on-Tweed, Northumberland TD12 4TJ.
Enjoy the leisurely pace of yesteryear with the Heatherlaw Light Railway. 01890 820244 I info@heatherslawlightrailway.co.uk I www.heatherslawlightrailway.co.uk
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Photo credits: Roger Clegg, Andrew Heptinstall, Walby Farm Park, Tullie House Museum & Art Gallery, Matfen Hall Hotel, English Heritage and Cass Gilbert/Sustrans
Visitor Attractions
Hadrian’s Cycleway
Do-in-a-day rides
visithadrianswall.co.uk
Frontiers of the Roman Empire
5 inscribed on the World Heritage List in 2005
This project is part financed by the European Agricultural Fund for Rural Development: Europe investing in rural areas
Howick Hall Gardens & Arboretum Contact:
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GENERAL FACILITIES
Di Spark
Is Pre-Booking Required
Howick Hall Estate Office, Alnwick, Northumberland NE66 3LB t: 01665 577285 f: 01665 577285 e: estateoffice@howickuk.com www.howickhallgardens.org.uk Beautiful gardens, woodland walks, a Prime Minister and a famous cup of tea - Earl Grey of course since Howick was his home! Enjoy splendid flowers and amazing rare trees and shrubs from around the world. Light lunches or afternoon tea/ coffee served in the stately Earl Grey Tea House.
Travel Trade
Group Size: Min Group Rate: Adult
Max £6.00 OAP £5.00
Mindrum Garden
Contact:
Child FREE Ages
Under 16
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www.mindrumgarden.co.uk Mindrum is set in the wild landscape of north Northumberland - a generous garden cascading down a hillside - borders planted until they overflow with old fashioned roses - perennials and foxgloves and other wild scented treasures - old mature trees/shrubs, clear streams, ponds and the River Bowmont. *May-Sept, Wednesday 10 - 4 or any other time by appointment. Charity Days please see our website.
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Group Size: Min Group Rate: Adult
N/A ***£5.00
Max N/A OAP £5.00
Child -
Coach Parking On-Site
Lift
Disabled Toilets
✔
Wheelchair Access
Coach Drop Off/ Pick Up Point
✔ ✔ ✔ ✔
First Aid
Average Length of Visit (hrs)
1-2
Driver/Guide Concessions
✔
Restaurant Picnic Area Meet and Greet
✔
✔
Gift Shop Tea Shop/Café
Coach Parking Nearby Group Coffee/ Lunch Stops
Toilets
Free inspection Visit
✔ ✔ ✔
Languages Spoken Guided Tours
✔
OPENING TIMES Please see details bottom left* GENERAL FACILITIES
Ginny Fairfax
Mindrum House, Northumberland TD12 4QN t: 01890 850246 e: ginny@mindrumgarden.co.uk
Travel Trade
OPENING TIMES Summer Daily 12-6pm Winter Feb-Nov Wed - Sun 10:30-4pm
Ages
**Limited Wheelchair Access ***Charity Open Days £3.50
Is Pre-Booking Required
✔
Coach Parking On-Site
✔
Driver/Guide Concessions
Disabled Toilets
✔ ✔ ✔ ✔
First Aid
1-2
Restaurant
✔
Picnic Area
Gift Shop Tea Shop/Café
Coach Parking Nearby Group Coffee/ Lunch Stops
Toilets
**Wheelchair Access
Coach Drop Off/ Pick Up Point Average Length of Visit (hrs)
Lift
Free inspection Visit
✔ ✔
Meet and Greet
✔
Languages Spoken Guided Tours
✔
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Woodhorn Contact:
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GENERAL FACILITIES
Visitor Services
Northumberland Museum, Archives, QEII Country Park, Ashington, Northumberland NE63 9YF t: 01670 624455 f: 01670 626121
Is Pre-Booking Required Coach Parking On-Site
e: education&groupbookings@woodhorn.org.uk www.experiencewoodhorn.com Home to the famous Pitmen Painters’ art and a great place to discover Northumberland’s heritage all within an historic colliery setting. Stunning architecture, great displays, exciting temporary exhibitions and special events, and home to archival treasure. A fascinating visit guaranteed.
Travel Trade
Group Size: Min Group Rate: Adult FREE
Max OAP
*Plus Bank Holidays 100 *Mon & Tues during FREE Child FREE Ages - School Holidays
River Escapes
D5 Contact:
e: events@riverescapes.co.uk
N/A *
Max 150 OAP *
Child
*
*
Please refer to our 2013 brochure, our website or contact us for info on our 1, 2 & 3 hr cruise types, dates and prices.
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Contact: Rachel Milner/Clare Owen
Raby Park, Staindrop, Co. Durham DL2 3AH t: 01833 660202 f: 01833 660169 e: admin@rabycastle.com www.rabycastle.com Set within a 250 acre deer park, with beautiful walled gardens, built by the mighty Nevills in the 14th Century. Throughout Raby Castle, rooms display fine furniture, impressive artwork & elaborate architecture. Highlights include the vast Barons' Hall, where it is reputed 700 knights gathered to plot the doomed Rising of the North.
12 £7.50
Max N/A OAP £7.50
First Aid
2.5
Restaurant
✔
Picnic Area Tea Shop/Café
Coach Parking Nearby Group Coffee/ Lunch Stops
✔ ✔ ✔
Gift Shop
Meet and Greet
✔
Languages Spoken
✔
Guided Tours
OPENING TIMES Summer & Winter - Cruises throughout the year
Child £4.00 Ages 5-15
✔
Lift
Toilets
Free inspection Visit
✔ ✔
Disabled Toilets Wheelchair Access
Coach Drop Off/ Pick Up Point
✔
Average Length of Visit (hrs)
1-3
Driver/Guide Concessions
✔
Coach Parking Nearby
✔
First Aid
✔ ✔
Restaurant Gift Shop Picnic Area Teashop/Café Meet and Greet
✔ ✔
Languages Spoken
Group Coffee/ Lunch Stops
Guided Tours
✔
OPENING TIMES Summer Easter - September Winter Closed
GENERAL FACILITIES Is Pre-Booking Required Coach Parking On-Site Coach Drop Off/ Pick Up Point
✔ ✔ ✔ ✔
Average Length of Visit (hrs)
3.5
Driver/Guide Concessions
✔
Coach Parking Nearby Group Coffee/ Lunch Stops
Lift
Toilets
Free inspection Visit Disabled Toilets Wheelchair Access First Aid Restaurant Gift Shop Picnic Area Tea Shop/Café Meet and Greet
✔
✔ ✔ ✔ ✔✔ ✔
Languages Spoken Guided Tours
✔ ✔ ✔ ✔ ✔ ✔
Durham City.
Group Size: Min Group Rate: Adult
Driver/Guide Concessions
✔ ✔ ✔ ✔
Wheelchair Access
Coach Parking On-Site
Ages 2 - 12 years
Raby Castle
Travel Trade
Average Length of Visit (hrs)
Toilets Disabled Toilets
✔
Coach Drop Off/ Pick Up Point
Is Pre-Booking Required
www.riverescapes.co.uk
Escape the everyday and do something different! A River Escapes cruise is perfect for any occasion, a sightseeing trip, an exclusive event or an upbeat party. A River Escapes cruise offers an unrivalled way to experience Newcastle Gateshead’s famous riverside.
Group Size: Min Group Rate: Adult
Lift
Free inspection Visit
GENERAL FACILITIES
Karen Fell
Unit B2, Whitehouse Farm Centre, Stannington, Northumberland NE61 6AW t: 01670 785777/666 f: 01670 785656
Travel Trade
OPENING TIMES April-Sept* Wed-Sun, 10am-5pm Oct - Mar* Wed-Sun, 10am-4pm
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Visitor Attractions Gibside Estate - National Trust Contact:
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Gibside Estate Office
The National Trust, Gibside, Nr Rowlands Gill, Tyne & Wear NE16 6BG t: 01207 541820
e: gibside@nationaltrust.org.uk www.nationaltrust.org.uk/gibside A beautiful Georgian ‘forest’ garden created by George Bowes, ancestor of the late Queen Mother. Now a haven for wildlife like red kites and red squirrels. Explore tranquil woodland and riverside walks with stunning views over the Derwent Valley or discover Gibside's dramatic past on a tour of the famous Palladian Chapel, the elegant Orangery or the ruined Hall.
Travel Trade
Group Size: Min Group Rate: Adult
15 £6.20
Max 60 OAP £5.20
Child
B6
Contact: Steve Gillard
Forest-in-Teesdale, County Durham DL12 0XH t: 01833 622209 f: 01833 640963
Group Size: Min Group Rate: Adult
Coach Parking On-Site
✔
Coach Drop Off/ Pick Up Point
✔
First Aid
3
Restaurant
✔
Picnic Area
Driver/Guide Concessions
Tea Shop/Café Meet and Greet
✔
✔ ✔ ✔ ✔
Languages Spoken Guided Tours
✔
OPENING TIMES GENERAL FACILITIES Is Pre-Booking Required Coach Parking On-Site
One of England’s largest waterfalls suddenly and spectacularly drops 70 feet into a plunge pool below. A woodland walk leads you to this breathtaking sight. Impressive throughout the seasons.
Average Length of Visit (hrs)
Child 50p Ages 5-15
Gift Shop
✔ ✔ ✔ ✔ ✔
Summer 10am - 5pm Winter weather permitting
Coach Drop Off/ Pick Up Point
Max 100 OAP £1.00
Disabled Toilets Wheelchair Access
Coach Parking Nearby
e: highforce.waterfall@rabycastle.com www.rabycastle.com/high_force_waterfall
12 £1.50
Toilets
✔
Free inspection Visit
Driver/Guide Concessions Coach Parking Nearby Group Coffee/ Lunch Stops
✔ ✔ ✔
Lift
Toilets
Free inspection Visit Disabled Toilets Wheelchair Access First Aid
1 ✔
✔ ✔ ✔ ✔✔ ✔
Restaurant Gift Shop Picnic Area
✔ ✔
Tea Shop/Café Meet and Greet Languages Spoken
✔
Guided Tours
High Force, Durham.
Travel Trade
✔
Average Length of Visit (hrs)
Lift
*Last entry 4:30pm **Last entry 3:30pm
Is Pre-Booking Required
Group Coffee/ Lunch Stops
£4.00 Ages 5 - 16
High Force Waterfall
OPENING TIMES Summer 10am - 6pm* Winter 10am - 4pm** GENERAL FACILITIES
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Accommodation
VOTED No1 HOSTEL IN ENGLAND
Seaham Hall Hotel & Spa, Durham.
B ud get accommod ation Albatross
City centre location, only 3 minutes walk from the Metro, Train and Ferry Bus Station.
From only ÂŁ16.50
per bed/per night Friendly, clean and safe. Meeting room and rehearsal facilities.
Albatross, Backpackers In! 51 Grainger Street, Newcastle upon Tyne, NE1 5JE. Tel: +44 (0191) 233 1330 email: info@albatrossnewcastle.co.uk www.albatrossnewcastle.com
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Tour Guides and Travel Services Kate Walton North East England Blue Badge Guide Contact:
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Newcastle Gateshead C5 Guided Tours
Kate Walton
Contact:
16 Poplar Lea, Durham DH7 8SP t: 0191 378 4700 e: kate.walton4@btinternet.com
Warm & friendly tours throughout North East England with professional Blue Badge Guide. Itinerary planning advice. General & special interest tours including; Durham City & Cathedral, Hadrian's Wall, Secret Gardens of Northumberland. Member of the Institute of Tourist Guides and the Guild of Registered Tourist Guides.
Gwen Keating
Lilac Cottage, 12 Front St, Whickham, Newcastle-upon-Tyne NE16 4EL t: 0191 488 5115 m: 07947327374 f: 0191 488 5115 e: tom_gwen_keating@hotmail.com www.tomkeating.net
Bespoke guided tours with friendly, local professional Blue Badge and Green Badge Tourist Guides. Specialists in Blue Badge guided coach panoramic tours of NewcastleGateshead and Newcastle City walking tours. A variety of regular city walks available on request. Also available for regional Blue Badge guided tours. All year round service.
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Contact:
Alex Jacobs
11 Garden Crescent, Ebchester, Consett, Durham DH8 0PT t: 01207 560 455
e: alex@northernsecrets.co.uk w: www.northernsecrets.co.uk Professional Blue Badge guiding experiences in English or German (bilingual) that will enhance your stay by bringing the region's treasures to life in an informative, friendly and entertaining way. Specialists in planning bespoke escorted tours and holidays designed to your requirements. We provide you that peace of mind. Members of ITG and GRTG. Fully bonded inbound tour operator.
Personalised Touring Services Contact:
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Tom Keating
Lilac Cottage, 12 Front St, Whickham, Newcastle-upon-Tyne NE16 4EL t: 0191 488 5115 m: 07947327374 f: 0191 488 5115
EXECUTIVE COACH TOURS Wanting something a little different?
e:info@tomkeating.net www.tomkeating.net
Friendly, local, all year round Blue Badge guiding. General/special interest guided tours in North East England including NewcastleGateshead, Hadrian’s Wall, Alnwick, Holy Island, Northumberland Coast & Castles, Teesdale, Durham. Bespoke panoramic coach tours/walks in NewcastleGateshead a speciality. Itinerary planning/advice service available.
Not just in2... ...North East England Group Travel Guide
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Tours can vary from half days, full days or longer, from five days to a number of weeks. We can arrange tours from single individuals up to large coach parties. We can tailor to suit individual needs. These can include pick up from any UK airport, ferry port or train station. We have vehicle sizes from cars, mpv 7 seaters, 16 seaters, 24 seaters, 35 seaters to 49 seaters. All of our vehicles are of a very high standard with leather interiors. Our experienced staff will help you in every way possible in deciding on your own itinerary and your driver will also recommend places of interest on request while touring. With our knowledge of the local area we can personally recommend hotels and places to eat and supply or recommend blue badge guides.
Garfield Travel
Ferguson Business Park West, Sleekburn, Northumberland NE22 7DH Tel: 0191 250 2066 Fax: 01670 811172 Email: info@garfieldtravel.co.uk Web: www.garfieldtravel.co.uk
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BLUE BADGE GUIDES Blue Badge guides are professional tourist guides who have been selected, trained, examined and registered. The Blue Badge is the highest guiding qualification in Britain nationally and a recognised emblem of excellence. The following are based and operate in North East England.
Robert Conlon, Professional Touring Services
Golden Gate Farne Island Boat Tours
214 Western Way, Darras Hall, Ponteland NE20 9ND
Harbour, Seahouses NE68 7XZ 01665 721210
01661 822033 robertconlon@hotmail.co.uk
bookings@farneislandboattrips.co.uk
Shaun Timlin 19 McNamara Road, Rosehill, Wallsend, Newcastle NE28 7DP
Kielder Water Cruises
0191 287 1012 shaun.timlin@homecall.co.uk
Kielder Water, Kielder NE48 1BT 0870 240 3549
Walter Willcox, Blue Badge Guiding
kielder.holidays@nwl.co.uk www.nwl.co.uk/kielder
12 Seacroft Apartments, Rennington Close,
Omega Charters
North Shields NE30 3PR 0191 296 5486
Alan Appleton, Tourist Guiding Services
0191 281 1957 a.morgan22@btinternet.com Claire Scott, Blue Badge Tourist Guide Pethfoot House, West Thirston, Northumberland NE65 9EE 01670 787201 claire.lkscott@hotmail.com Encompass Northumbria, Graeme Logan 19 Pleasant View, Medomsley, Consett, Durham DH8 6RE 01207 506772 gra_logan@hotmail.com
The following are members of the NewcastleGateshead Green Badge Guide Association who offer private and specially tailored walking tours of NewcastleGateshead.
enquiries@princessrivercruises.co.uk
Newcastle Upon Tyne NE13 7BN 0191 2366103
Puffin Cruises Dave Gray Boat Trips
alan-appleton@hotmail.co.uk
21 Broomhill Street, Amble NE65 0AN 01665 712313
Alan Morgan 22 Jesmond Park West, Newcastle Upon Tyne NE7 7BY Anne Smith, Green Badge Guide
01740 620244 mail@interpretours.co.uk
7 Cresswell Drive, Newcastle upon Tyne NE3 2SX
Jan Williams (Tour Guide)
0191 285 8246 annelorie@hotmail.co.uk
13 The College, Durham DH1 3EQ
Anthea Lang
0191 383 0988 janwildurh@aol.com
58 Salcombe Gardens, Low Fell, Gateshead NE9 6XZ
Laura Rhodes MITG, Blue Badge Guide 14 Rectory Grove, Newcastle Upon Tyne NE3 1AL
Princess River Cruise on the Tees
7 Melness Road, Hazlerigg,
Todds House Farm, Sedgefield, Durham TS21 3EL
0191 378 4700 kate.walton4@btinternet.com
0191 386 9525 princebishoprc@aol.com
Stockton-on-Tees TS18 1BZ 01642 608038
Alan Appleton, Tourist Guiding Services
0191 281 1957 a.morgan22@btinternet.com
16 Poplar Lea, Brandon, Durham DH7 8SP
Brown’s Boathouse, Elvet Bridge, Durham DH1 3AF
Endeavour Northern Limited, Castlegate Quay, Riverside,
Interpretours, Judith Edgoose
Kate Walton
omegacharters@onetel.com www.omegacharters.co.uk Prince Bishop River Cruiser
0191 236 6103 alan-appleton@hotmail.co.uk
22 Jesmond Park West, Newcastle Upon Tyne NE7 7BY
Amble NE65 0HB 01665 710835
GREEN BADGE GUIDES
7 Melness Road, Hazlerigg, Newcastle Upon Tyne NE13 7BN
Alan Morgan
Northumberland Seabird Centre, The Quayside,
temple.willcox@tiscali.co.uk
River Escapes Sandgate Pier, Newcastle Quayside East, Newcastle upon Tyne 01670 785666 admin@riverescapes.co.uk www.riverescapes.co.uk
TRAVEL SERVICES
0191 433 4696 anthealang@gateshead.gov.uk
City Sightseeing
Freda Thompson
Stagecoach Newcastle, Slatyford Depot, Slatyford Lane,
27 Purley Gardens, Newcastle Upon Tyne NE3 3DJ
Newcastle upon Tyne NE5 2SE 0191 228 8900
0191 285 5303 fredat@blueyonder.co.uk
info@city-sightseeing.com www.city-sightseeing.co.uk
Gwen Keating Lilac Cottage, 12 Front Street, Whickham NE16 4EL
Classic Coaches Classic House, Morrison Road, Annfield Plain, Stanley,
0191 284 7318 info@laurarhodes.co.uk
0191 488 5115 tom_gwen_keating@hotmail.com
Les Heslop
Ian McVicar
31 Welwyn Close, Redesdale Park, Wallsend NE28 8TE
1 Teviotdale Gardens, High Heaton,
classic@classic-coaches.co.uk www.classic-coaches.co.uk
0191 263 8005 les-heslop26@hotmail.co.uk
Newcastle Upon Tyne NE7 7PU
East Coast Tours
Mark O’Keefe, North East England Blue Badge Guide
Durham DH9 7RX 01207 282288
0191 266 5477 ianmcv.67@hotmail.co.uk
21 Station Road, Whitley Bay, NE26 2QY 0191 253 3777
7 Orchard Close, Rowlands Gill, NE39 1EQ
Jim Scott
01207 542331 himself@markokeefe.fsnet.co.uk
20 Rokeby View, Low Fell, Gateshead NE9 7UD
Northern Secrets, Alex Jacobs 11 Garden Crescent, Ebchester, Conset DH8 0PT 07813 787 009 alex@northern-secrets.co.uk Patricia Lowery MITG North East England Blue Badge Guide 12 Elgin Gardens, Walkerdene, Newcastle Upon Tyne NE6 4EJ 0191 263 3131 patlowery@blueyonder.co.uk Personalised Touring Services, Tom Keating Lilac Cottage, 12 Front Street, Whickham, Newcastle upon Tyne NE16 4EL 0191 488 5115 info@tomkeating.net
info@eastcoasttaxis.com www.eastcoasttaxis.com
0191 421 8899 jameshpscott@hotmail.com
Henry Cooper Coach Hire
Keiran-Ann Keilty 64 The Broadway, Tynemouth NE30 2LQ kkeilty@hotmail.co.uk
Lane End Garage, Annitsford, Cramlington NE23 7BP 0191 250 0260
Patricia Lowery MITG 12 Elgin Gardens, Walkergate, Newcastle Upon Tyne NE6 4EJ 0191 263 3131 patlowery@blueyonder.co.uk
Northern Luxury Travel Ltd 1 West Drive, Cleadon Village, Sunderland SR6 7SJ 0191 536 1464 david.mulvain@btinternet.com www.northernluxurytravel.co.uk
BOAT TRIPS Billy Shiel’s Farne Island Boat Trips Seahouses NE68 7YT 01665 720308 skipper@farne-islands.com www.farne-islands.com
Parkers Execulink Travel Ground Floor, Forth Banks House, Skinnerburn Road, Newcastle upon Tyne, Tyne and Wear NE1 3RH 0333 666 1 777 enquiries@parkersexeculink.com
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LOCAL TOURIST INFORMATION CENTRES
Look out for this sign to be assured of a warm and helpful welcome.
Some facilities for disabled people.
TIC name in blue designates seasonal opening, please check with TIC for details.
Morpeth
North Shields
Stanhope
The Chantry
Unit 18
Durham Dales Centre
Bridge Street
Royal Quays Outlet Shopping
Morpeth NE61 1PD
North Shields NE29 6DW
t: 01670 535200
Alnwick NE66 1TN
t: 0191 2005895
e: morpeth.tic@northumberland.gov.uk
t: 01665 511333
Once Brewed
e: ticns@northtyneside.gov.uk
e: alnwick.tic@northumberland.gov.uk
Northumberland National Park Centre
NORTHUMBERLAND Alnwick 2 The Shambles
Military Road Amble Queen Street Amble NE65 0DQ t: 01665 712313 e: amble.tic@northumberland.gov.uk
Bardon Mill Hexham NE47 7AN t: 01434 344396 e: tic.oncebrewed@nnpa.org.uk Rothbury
South Shields
Castle Gardens Stanhope DL13 2FJ t: 01388 527650 e: durham.dales.centre@ durham.gov.uk
South Shields Museum & Gallery Ocean Road
TEES VALLEY
South Shields NE33 2HZ t: 0191 454 6612 e: museum.tic@
Guisborough
southtyneside.gov.uk
Priory Grounds, Church Street Guisborough TS14 6HQ
Coquetdale Centre, Church House Bellingham
Church Street
South Shields
t: 01287 633801
The Heritage Centre, Hillside
Rothbury NE65 7UP
Amphitheatre
t: 01669 620887
e: guisborough_tic@
Bellingham
redcar-cleveland.gov.uk
Hexham NE48 2GR
e: tic.rothbury@nnpa.org.uk
Sea Road
t: 01434 220616 e: bellinghamtic@btconnect.com Berwick upon Tweed 106 Marygate Berwick upon Tweed TD15 1BN
Seahouses Seafield Car Park Seafield Road
e: berwick.tic@northumberland.gov.uk Corbridge Hill Street Corbridge NE45 5AA t: 01434 632815 e: corbridgetic@northumberland.gov.uk Craster Craster Car Park
South Shields NE33 2LD t: 0191 455 7411
Hartlepool
e: foreshore.tic@
Hartlepool Art Gallery, Church Square
southtyneside.gov.uk
Seahouses NE68 7SW t: 01289 301777
Sunderland
e: seahouses.tic@northumberland.gov.uk
50 Fawcett Street
t: 01289 301780
Sunderland SR1 1RF Wooler
t: 0191 553 2000
The Cheviot Centre
e: tourist.info@sunderland.gov.uk
12 Padgepool Place Wooler NE71 6BL t: 01668 282123 e: wooler@northumberland.gov.uk
NEWCASTLEGATESHEAD, SUNDERLAND, SOUTH SHIELDS and TYNEMOUTH
Craster
Middlesbrough TS1 2QQ
t: 0191 2008535
Redcar
e: ticwb@northtyneside.gov.uk
This is Redcar & Cleveland 24 High Street, Redcar TS10 3DR
DURHAM
Prince Consort Road
2 Millennium Place
Mechanics Institute
Town Hall, Albert Road
Whitley Bay NE26 1EJ
Durham
e: tic@gateshead.gov.uk
Middlesbrough
e: tic@middlesbrough.gov.uk
Central Library
t: 0191 433 8420
e: hpooltic@hartlepool.gov.uk
Park Road
t: 01665 576007
Haltwhistle
t: 01429 869706
t: 01642 729700
Gateshead
Gateshead NE8 4LN
Hartlepool TS24 7EQ
Whitley Bay
Alnwick NE66 3TW e: craster.tic@northumberland.gov.uk
t: 01642 471921 e: redcar_tic@ redcar-cleveland.gov.uk
Durham DH1 1WA t: 0191 384 3720 e: touristinfo@durhamcity.gov.uk
Saltburn Saltburn Library Windsor Road, Saltburn TS12 1AT t: 01287 622422
Westgate
Gateshead Visitor Information Service
Haltwhistle NE49 0AX
St Mary’s Church, Oakwell Gate,
Tel: (+44) 01434 322002
Gateshead Quays
10 Market Place
e: haltwhistle.tic@northumberland.gov.uk
T: +44 (0)191 478 4222
Middleton-in-Teesdale DL12 0QG
E: tourism@gateshead.gov.uk
t: 01833 641001
Stockton-on-Tees
e: tic@middletonplus.myzen.co.uk
The Shambles, Market Hall,
Newcastle upon Tyne
Peterlee
High Street, Stockton TS18 1AU
8-9 Central Arcade
4 Upper Yoden Way
t: 01642 528130/1
Peterlee SR8 1AX
e: touristinformation@
t: 0191 586 4450
stockton.gov.uk
Hexham Wentworth Car Park Hexham NE46 1QE t: 01434 652220 e: hexham.tic@northumberland.gov.uk
22
Staff are trained in promoting high standards of service & customer care.
Newcastle upon Tyne NE1 5BQ t: 0191 2778000 e: tourist.info@newcastle.gov.uk
Middleton-in-Teesdale
e: saltburn_tic@ redcar-cleveland.gov.uk
e: touristinfo@peterlee.gov.uk
www.northeastenglandgrouptravelguide.com
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designed and produced by in2 design & Publishing Ltd www.in2designandpublishing.com All rights reserved Š in2 design & Publishing Limited 2013.
Whilst every effort has been taken to ensure that the information contained in this publication is accurate, the publishers cannot accept any responsibility in respect of any error or omission that may have occurred. The publishers gratefully acknowledge the use of photography supplied by North East England, Kevin Radcliffe, Alex Telfer, Chris Auld, Jason Friend, Graeme Peacock, Ian Martin, david Williams and VisitBritain/Britain on View - Rod Edwards, James McCormick, Martin Brent, Pawel Libera, Chris Coe and the County durham Tourism Partnership. A big thanks to all the other individuals, groups and organisations who kindly contributed to the North East England Group Travel Guide.
about group travel
www.northeastenglandgrouptravelguide.com
Northumberland
Newcastlegateshead
Large Front Cover picture: NewcastleGateshead Quays. Small Front Cover pictures: Bamburgh Castle, Northumberland.
Durham
Durham Cathedral, Durham. Saltburn, Tees Valley. Back area pictures: Hadrian's Wall, Northumberland. Metro Centre, NewcastleGateshead. The Bowes Museum, Durham. Guisborough Abbey, Tees Valley.
NE GTG_cut down_1.indd 2
Tees Valley
13/12/12 11:07:03