IEAA Annual Report 2020–21 by IEAA

annual

report 2020 –21 1

CONTENTS Preface 3 Strategy overview 2021 5 strategic pillar I

Policy, advocacy and representation

strategic pillar II

Professional learning 17

strategic pillar III

Research 35

enabling capability I

Communications 41

enabling capability II

Organisational and financial sustainability 43

enabling capability III

Partnerships 61

Appendix 68

PREFACE This year the Association has continued to navigate the everevolving COVID-19 crisis and to influence and shape policy for our sector. We have structured the annual report around the three key pillars of the Association’s strategic plan:

Advocacy, policy and representation IEAA’s advocacy role in shaping sector policy is more crucial than ever. As we face some hard challenges and roadblocks, the Association continues to be a united voice for our sector to advocate the interests of our members, the international student cohort, and engage governments and the wider community to foster a shared understanding of the richness our sector brings to Australia. In the past year, we continue to represent key federal and state level advisory committees, and have been profiled across various media outlets and platforms. At its core, the Association remains a resilient champion for international education.

Professional learning IEAA maintains its role as the leading provider of professional learning for international education professionals, despite the challenges presented by the pandemic. Our professional learning calendar of Network forums and webinars continue to be a great asset for IEAA members and non-members alike. They have become well-established annual events and I thank all those who have contributed to making the virtual events engaging and informative. Our webinar delivery has been impressive, with over 3000 registrations for webinars in 2020–1. While the sector could not come together physically, we could at least connect colleagues across Australia and across the globe and begin to re-imagine how international education can operate in a post-COVID-19 world.

PREFACE Research

IEAA’s research output during the pandemic underscores our commitment to drive groundbreaking studies that help influence government policy and inform institutional decision making. Publications this year include: • International student employability: A guide for Australian education providers • Australian school curriculum offshore: Opportunities for growth • IEAA Research Digest – Impact of cohort mix on student experiences and educational outcomes • Student voices: Domestic cohort engagement with international students during COVID-19. We have also commissioned Studymove to conduct a time-series study on learning abroad in COVID-19, and continue to work on smaller state and federal government grant projects.

Considering all of this investment, we are pleased to remain in a sound financial position with over $900,000 of members’ equity (see pages 47–60). This gives us confidence that we can continue to invest in the Association to deliver on our strategic plan and enhance our offering to all our members whilst still ensuring we remain cautious in a climate of uncertainty. Since this is my first AGM as President, I want to thank our CEO and the Secretariat team. They have worked tremendously under continued challenging circumstances to keep the Association actively advancing the interests and agendas to the benefit of our members, and more broadly, the international education sector in Australia. I present to you our annual report for the period 1 July 2020–30 June 2021.

Janelle Chapman IEAA President

strategic plan 2021 strategic pillars ADVOCACY, POLICY & REPRESENTATION

PROFESSIONAL LEARNING

RESEARCH

enabling capabilities COMMUNICATIONS

ORGANISATIONAL & FINANCIAL SUSTAINABILITY

strategic pillars

PARTNERSHIPS

enabling capabilities

ADVOCACY, POLICY & REPRESENTATION Strengthening the Association’s role in and contribution to national policy and advocacy through informed representation. Improve visibility and promote understanding of the holistic value of international education in Australia and globally.

COMMUNICATIONS Provide effective communications platforms that facilitate IEAA’s strategic plan and enhance member engagement. Deliver an effective media strategy to enhance IEAA’s standing as the ‘go to’ organisation for international education in Australia.

PROFESSIONAL LEARNING Continue to recognise and reward members through dynamic, high-quality professional learning programs that are globally recognised.

ORGANISATIONAL & FINANCIAL SUSTAINABILITY Enhance the originasational capability and sustainability to ensure the Association can deliver on services to members and priorities.

RESEARCH Generate and contribute to high-quality applied research relevant to Australian international education. Disseminate relevant research to influence policy, advocacy and practice.

PARTNERSHIPS Develop and execute a high-level engagement strategy with partners, corporate associates and sponsors. Broaden the Association’s membership to be truly cross sectoral.

strategic pillar I

advocacy, policy and representation

Last year’s annual report highlighted a twelve-month period that could be divided neatly into two halves: business as usual – featuring a strong enrolment growth trajectory – followed by the advent of the COVID-19 pandemic in the second half. Unfortunately, the entire period that this annual report covers, from July 2020 to June 2021, has proven to be nothing short of a horror story for our beleaguered international education sector.

Very few industries in “Fortress Australia” have been as adversely affected as ours. Even the tourism industry, with which we are often compared, has been the beneficiary of significant government financial support whilst being able to rely (at various times throughout the pandemic) on domestic tourism dollars. By contrast, international education has fallen victim to a “pass the parcel of responsibility” approach between different tiers of government. On the one hand, the Federal Government controls Border Force. On the other hand, they maintain that it is the responsibility of state and territory governments to decide if, when and how, international students should return to recommence their studies. In the meantime, we look enviously over our borders as our nation’s market share continues to bleed to benefit of competitor study destination countries. While we are told that we need to better promote offshore online learning, thousands of full fee-paying international students have instead chosen to vote with their feet to access face-toface lessons in Canada, UK and now even the US. For the international students who were able to commence or return to their studies in Australia prior to national border closure, it has been a mixed blessing. Denied access to most forms of welfare support and part-time jobs, many felt that they had been left to fend for themselves. However, this situation was not purely isolated to the plight of overseas students. Thousands of specialist international education academic and professional staff, over the course of these

twelve months, have been forced to search for jobs outside of our industry. Notwithstanding the provision of some excellent virtual study abroad program initiatives, many Australian domestic students have now missed out on any opportunity to study offshore prior to completing their course. Given IEAA’s mandate for being the strongest possible advocate for our sector, the past year has proven to be even more challenging than the previous annual report period. The 24/7 media cycle has made constant demands for content, student hardship has been an ever-present concern and persuading governments that now is the best possible time for meaningful visa and other policy support measures has proven to be a never-ending battle. As we stated last year, in all of this, there has never been a more important time for the sector to come together and work effectively on a “road to recovery”.

As we stated last year, in all of this, there has never been a more important time for the sector to come together and work effectively on a “road to recovery”.

POLICY AND ADVOCACY Industry Round Table Chaired by the IEAA CEO, the International Education Industry Roundtable has proven to be an effective replacement for the Global Reputation Taskforce (GRT). There are two differences between these bodies. Firstly, the Roundtable has an expanded membership, which includes all relevant Peak Body CEOs and state/ territory/federal government representatives, but also has representation from the education agents and student accommodation sectors. Secondly, whereas the GRT was created and administered by the Federal Department of Education, the Roundtable is an initiative of the Peak Bodies. On 15 March 2021, the first meeting took place at Universities Australia’s office in Canberra, and, on 27 May, a second meeting was hosted by Study NSW at State Parliament. One of the invited guests at this meeting, Immigration Minister Hon Alex Hawke, requested the Roundtable to provide student visa policy reform suggestions. Two policy briefing papers were subsequently endorsed by Roundtable members and forwarded to the Minister for his approval and implementation. Other Roundtable meetings are planned for the coming year.

Council for International Education Established in 2016, Australia’s National Council for International Education is the first of its kind in the world. It brings together six Federal Ministers and 11 non-Ministerial Expert Members to better inform government thinking on issues related to the sector. Originally, it is was responsible for delivering the Australian Government’s first-ever National Strategy for International Education (2025). However, midway through 2020, thenFederal Education Minister, Hon Dan Tehan, decided that a whole new 10-year strategy (2021–2030) was warranted.

This became the key deliverable for the Expert Members over the following twelve-month period. Initial feedback on possible policy priorities was discussed with the 6 Federal Ministers at a full Council meeting at Federal Parliament on 6 December 2020. This was followed up by a series of face-to-face and virtual consultation sessions early in 2021. Over 1,200 stakeholders participated in webinars and workshops, and 119 written submissions were subsequently received. IEAA is represented on the Council by CEO Phil Honeywood (Convener), President Janelle Chapman and Board Member Derek Scott.

POLICY AND ADVOCACY Higher Education Standards Panel (HESP) HESP is an expert statutory advisory body established under the TEQSA Act, which is responsibile for higher education standards in Australia. IEAA has been represented on the HESP for the past seven years by our CEO. Two areas of focus required firming up advice to then Education Minister Hon Dan Tehan on important reviews of the: • Higher Education Provider Category Standards, led by former Queensland University of Technology Vice-Chancellor Peter Coaldrake. The Minister accepted the advice of HESP that four new Higher Education categories be approved: Institute of Higher Education, University College, Australian University and Overseas University. • Australian Qualifications Framework (AQF) led by Victoria University’s Professor Peter Noonan. The advice provided to the Minister here included Standards Review, AQF symmetry, place of Foundation Year Programs and how AQF might facilitate job-ready graduates.

New Colombo Plan (NCP) The winding-up of the NCP Steering Group (which had included the IEAA CEO and our Treasurer Trevor Goddard as inaugural members) led to an unfortunate gap in information flow between the Department of Foreign Affairs and Trade (DFAT) and international education stakeholders. While IEAA successfully lobbied to ensure that almost all of the Federal Government’s allocated funding was re-directed to virtual NCP mobility and scholarship grants, our program oversight was significantly diminished. With DFAT awarding a contract to Scope Global for third-party administration of the program, it remains to be seen how NCP will be effectively supported by the government when our Australian undergraduate students can return to physically studying offshore.

Education Visa Consultative Committee (EVCC) Chaired by senior executives of the Department of Home Affairs (DHA), EVCC has met quarterly for over nine years. With representation from all peak bodies, and state and territory governments, it has provided, in the past, a useful forum for discussing key sector concerns and challenges. Unfortunately, as the COVID-19 pandemic took hold, DHA insisted that the Committee pivot to virtual meetings. This combined with a significant churn of key Department officers throughout the year led to complaints from EVCC members that an opportunity for effective student visa policy reform was being wasted. The Department’s postponement yet again of new deeds for English language testing companies and its unilateral uncapping of international student work rights for the hospitality industry were key examples of what can go wrong when stakeholder consultation mechanisms (such as EVCC) are not effectively utilised.

Additional HESP outputs for the year included signing off on TEQSA’s new Corporate Plan, including proposed new performance indicators, and recommending regulatory changes in response to the COVID-19 pandemic (with an emphasis on changes to risk profiles). 9

As we stated last year, in all of this, there has never been a more important time for the sector to come together and work effectively on a “road to recovery”.

STATES AND TERRITORIES Australian Capital Territory

New South Wales

Early in the pandemic, it appeared that the ACT might have a first-mover advantage in bringing students back from overseas. The two universities were strongly aligned in their planning and appeared to have their Chief Minister’s backing. Concerns around Victoria’s second wave lockdown appeared to then set back implementation. On 3 December 2020, the IEAA CEO had meetings in Canberra with key ACT Government representatives, which were facilitated by Study Canberra’s senior management team.

State Premier Gladys Berejiklian proved herself to be a champion of our sector, when she announced on 22 November 2020 that her state wanted one-third of Sydney Airport’s 3,000 per week international arrivals cap to be allocated to international students from January. In doing so, she went against the Prime Minister’s focus on returning Australian citizens only. She argued that the students’ early return was crucial for both the NSW economy and jobs in the beleaguered international education industry. Unfortunately, when the state’s Northern Beaches COVID-19 cluster broke over Christmas, the Premier’s plans were put on hold.

As the territory was relatively free of lockdowns throughout the year, our Association’s ACT Young Professionals Chapter was able to proceed with hosting several in-person networking events. Our President Janelle Chapman spoke at one of these on 3 December, and our University of Canberrabased Board Member Mike Ferguson provided strong support at subsequent events.

Early in 2021, Ernst and Young were commissioned by the State Government to work on a new NSW international education strategy and a briefing was provided at an IEAB Board meeting on 23 March. The sector’s advocacy in NSW was also well served by our Sydney-based IEAA Board Member and Scape/Urbanest CEO Craig Carracher. Craig’s commitment to the cause of bringing students back was instrumental in having Purpose Built Student Accommodation (PBSA) agreed as the approved quarantine arrangement for the state’s official student return plan.

In February 2021, the Study NSW International Education Advisory Board’s (IEAB) Chairman Stephen Cartwright announced his retirement. As a long-standing IEAB Board member, the IEAA CEO was asked to fill the position of Chairman until a permanent successor could be found. Guided by Peter Mackey and his team, Study NSW did great work throughout the twelve-month period in providing crisis accommodation for thousands of international students across the state.

STATES AND TERRITORIES Northern Territory

Queensland

South Australia

The one jurisdiction that proved that international students could be returned to Australia in a safe and welcoming manner was the NT. Working with Chief Minister Michael Gunner’s Office, our Charles Darwin University-based IEAA Board Member Andrew Everett played a key planning coordination role. On 29 November 2020, 63 international students from five countries were welcomed back to undertake their studies. Despite initial hopes that the Howard Springs quarantine facility might be used as a transit hub for other states’ returning international students, the Federal Government announced that only returning Australian citizens would be accommodated there.

The re-elected Palaszczuk State Government took some months before deciding to reconstitute its International Education and Training Advisory Group (IETAG). The IEAA CEO attempted to speed the process up by meeting with the newly appointed Champion Minister Sterling Hinchcliffe’s Chief of Staff in Brisbane on 16 December 2020. Happily, the IETAG was reformed with the IEAA CEO and Board Member Sarah Todd both reappointed. At its first meeting on 7 April 2021, it was made clear that the State Government’s preferred quarantine facility for returning international students would be the Wellchamp Airport in Toowoomba. Unfortunately, the Federal Government reiterated their opposition to this proposal. A group of senior Queensland public university executives then formed a committee to examine alternative options that might be put to the Minister.

A great deal of planning was conducted by the three SA-based universities to get their state’s student return plan implemented. The first cohort of 300 students was supposed to arrive in late November 2020. However, as has so often occurred throughout the pandemic, a sudden statewide lockdown stopped everything. Notwithstanding this setback, the Marshall Government were the first to sign off on an official return plan which, as per the agreed National Cabinet process, was then endorsed by Federal Education Minister Hon Alan Tudge. At end of June 2021, we still await the implementation of this plan.

Given the relative lack of COVID-19 lockdowns in Queensland, several in-person IEAA events were able to take place. These included a Young Professionals Chapter Networking event in October 2020, which was addressed by the newly confirmed IEAA President Janelle Chapman. The IEAA CEO was also able to make several trips to Brisbane over the twelve-month period, which included attending two National Strategy for International Education workshops on 17 May 2021. 12

The IEAA CEO met with State Industry Minister Stephen Paterson to lobby for the return of students in Adelaide on 4 March 2021. The CEO also addressed an IEAA SA Young Professionals Networking event that evening. Flinders University then invited the CEO to be their guest at the annual CEDA SA Vice-Chancellors forum in Adelaide on 8 April. This trip also provided an excellent opportunity to have separate meetings with the new University of Adelaide ViceChancellor Peter Hoj, Flinders Vice-Chancellor Colin Stirling and the Chairman of Study Adelaide Sean Keenihan.

STATES AND TERRITORIES Tasmania

Victoria

Western Australia

On 25 May 2021, after a two-year absence, the IEAA CEO was able to travel to Tasmania and provide an on-campus international education environment scan presentation to academic and professional staff at the University of Tasmania. Meetings were also held with Acting Deputy ViceChancellor International Rob Wilson and ViceChancellor Rufus Black.

For the state that relies the most on a vibrant international education sector, there was a disappointing lack of engagement from the Andrews Government. The state’s International Education Advisory Council, of which the IEAA CEO and Board Member Derek Scott were members, held its final wrap-up meeting on 24 September 2020. Not only was this a full three months before member terms were due to expire, but the state’s international education strategy was allowed to lapse from 30 June 2020 and no replacement Strategy was forthcoming for the next 12 months.

Enjoying unprecedented poll popularity, together with a renewed mining boom, State Premier Mark McGowan was in no hurry to support the return of international students to his state over the 12 months from July 2020 to June 2021.

In May 2021, Trade and Investment Minister Martin Pakula finally announced a new International Education Advisory Council would be reconstituted, with IEAA Board Member Derek Scott an appointee. While the state budget’s rollover of funding for the sector was welcomed, including significant international student welfare support, there was very evidently little action in formulating a Victorian student return plan.

After over one year of attending Study Perth Board meetings via Zoom, on 23 April 2021, the IEAA CEO was finally able to be physically present for a meeting. Our Association’s Vice President Simon Ridings is also a Study Perth Board Member. A return trip to Perth was made possible on 13 May for two WA National Strategy workshops. This provided an opportunity to liaise with key WA based IEAA members and sector stakeholders.

IEAA EXCELLENCE AWARDS Distinguished Contribution to International Education Marc Weedon-Newstead

Marc’s career in international education spans over 40 years and has encompassed a diverse range of organisations and roles. At English Australia, he held Board positions from 1998–2018 and was Chair from 2014– 2018. Recently he led the oversight of pathway programs as Group Executive, Education at UNSW Global. Marc’s passion for quality education and the student experience has led to innovative program development. At UNSW Global this contributed to its reputation for excellence in academic approach and offerings. As Chair of English Australia, Marc sought to raise the profile of ELICOS across governments and industry. Marc is a highly regarded leader in the sector.

Leadership in International Education Heather Thomas Heather has 27 years’ experience in education, including 17 years in leadership roles. Heather’s contribution to the sector also includes service as Secretary and Vice President of UECA and Director on the NEAS Board. Heather has led many high-quality initiatives to promote innovation and staff–student collaboration including the College’s ELICOS program, the University of Wollongong in Dubai Language Studies Centre and participation in the leadership of the University of Wollongong Learning Co-Op.

IEAA EXCELLENCE AWARDS

Tony Adams Rising Star

Ocean Cheung Ocean is the Programs and Marketing Coordinator at Practera, working with StudyQueensland to deliver its flagship employability initiative. While studying at UQ as an international student, Ocean co-founded Startup Interns. Ocean received a Queensland IET Partnership Grant, developed the IEAA Student Entrepreneurship Research paper and has consulted for Austrade. Ocean created the Free Student Services Map, benefiting 20,000 students. In 2019, he was named Queensland Outstanding Young Achiever and is a Techstars APAC Community Leader.

Best Practice in International Education

Global Immersion Guarantee (GIG) Professor Sharon Pickering, Dean, Faculty of Arts, Monash University GIG leads the way in mobility with transformative TNE experiences based on innovative funding models and best practice in program design and outcomes assessment. The GIG model delivers student mobility at scale and removes mobility barriers for low-SES and other minority groups. For Monash, GIG has amplified global presences in key locations, fostered engagement and facilitated mobility relationships.

Best Practice in International Education Victorian Certificate of Education Offshore Program Lisa Hayman, International Manager, Victorian Curriculum Assessment Authority Established by VCAA, the VCE Offshore Program expanded to Sri Lanka and Vietnam in 2020. VCE Offshore is delivered through an international school partnership model promoting strong global connections for Victoria and Australia and nurturing future global leaders. The program benefits students, teachers at offshore schools and Victorian partner schools, and tertiary institutions.

IEAA EXCELLENCE AWARDS

Innovation in International Education FutureLearn Study with Australia campaign Sarah Stanton-French, Manager, International Education, Austrade In 2020, Austrade partnered with FutureLearn to launch the ‘Study with Australia’ campaign to assist Australians in studying online during COVID-19, and to promote Australia as a leading study destination to a global network of learners. The campaign ran until 31 July 2020, enabling Australian higher education institutions and English language training providers to showcase their digital learning portfolio. More than 800,000 global learners studied online via the campaign.

Outstanding Postgraduate Thesis Le Thanh Huong Phan PhD topic: Internationalisation of the Business Curriculum in Australian and VIetnamese Universities This study compares the processes of internationalising business curricula in Vietnam and Australia and examines their impact on teaching and learning. By looking into IoC practices in the vastly different socio-cultural contexts of the two countries, this study deepens our understanding of the magnitude and the range of differences with regard to national and institutional responses to the common call for IoC.

Professional Commentary Catalina Florez

A broadcast journalist of 12 years, Catalina has covered award-winning stories on important topics, including politics and environmental disasters. Catalina is now a cross-platform senior journalist and presenter at SBS World News in Sydney. Recently her attention has turned to exposing the treatment of international students during the COVID-19 pandemic. Her commentary around international student hardship and workplace exploitation is evidence-based and encourages readers to think critically about key aspects of international education policy.

strategic pillar II

professional learning

IEAA FELLOWSHIP Careers in international education are undergoing rapid transformation. But unlike many other professions, our career pathways aren’t defined by clear roadmaps or professional frameworks. Since its launch in September 2019, the IEAA Fellowship Program has continued to attract members who wish to advance and consolidate their professional development. IEAA Fellowship recognises and rewards members for their education, experience and engagement in international education. This will enable members to: • gain sector-wide recognition for their expertise and knowledge • consolidate and keep track of their development and engagement • demonstrate their commitment to their international education career.

Members can track their activity and earn points for their formal qualifications, professional experience, foreign language capability, presentations at sector events, conference attendance, online modules, webinars and more. The more points they earn, the higher they progress through the tiered membership levels from Associate Fellow to Senior Fellow. Between 1 July 2020 and 30 June 2021, 27 members achieved their Fellowship goal (13 Associate Fellows, 8 Fellows and 7 Senior Fellows) while 87 members commenced their goal. In total, since the Fellowship’s inception until 30 June 2021, 74 members have been badged (36 Associate Fellows, 20 Fellows and 18 Senior Fellows) and 336 members remain in the pipeline.

The Association’s suite of 10 online learning modules enables members to upskill in their own time, at their own pace, wherever they are in the world. These introductory modules provide a great avenue for members to diversify their knowledge in other areas of international education or embed them into induction programs for staff who are new to international education. During the year we had 171 registrations for the modules, with International Education Essentials and Marketing and Recruitment Strategy the two most popular. Please see the appendix for a more detailed breakdown of the module registrations.

View the Fellowship Hall of Fame: ieaa.org.au/ professional-learning/hall-of-fame

associate fellow IEAA-AF 4,000–6,999 points

Online Modules

fellow IEAA-F 7,000–9,999 points

senior fellow IEAA-SF 10,000+ points

PROFESSIONAL LEARNING Forums and Conversations IEAA Network Forums and Conversations continue to be a great asset for IEAA members and non-members alike. They are well established as annual events for those working in international education. Due to the ongoing challenges COVID-19 poses to gathering and mobility, all Forums and Conversations were delivered online. These virtual experiences continue to be very well received, particularly in times of tighter budgets and no travel. IEAA is pleased to be able to continue offering timely and relevant professional development to the sector despite the challenges induced by COVID-19 and would like to thank all those who have continued to embrace the necessary online delivery format. See the appendix for a breakdown of these events, their topics, and participant numbers.

AIEC 2020 Due to COVID-19, AIEC 2020, which was due to be hosted on the Gold Coast, was postponed to 2021. To provide the sector with meaningful ways to engage, despite restrictions on gathering and movement, ‘AIEC Braindate’ and ‘AIEC Connect’ webinars were successfully rolled out. The ‘AIEC Braindate’ is a topic-driven peer-learning and knowledge-sharing virtual event. It was an opportunity for over 1000 international education

colleagues to make meaningful connections and have interesting conversations across a variety of issues facing our sector. The suite of ‘AIEC Connect’ webinars aimed to keep the sector informed on a variety of topics including the sectors road to recovery. The events were very well attended and recordings made available on the AIEC website.

Webinars IEAA’s suite of webinars continue to be an attractive professional development opportunity, with over 3,100 registrations for our webinars in 2020–21. A Q&A with the Department of Home Affairs broke the previous record registration rate, with 697 people. IEAA was pleased to launch original publications via webinar, ensuring the sector is aware of the tools and research available to support their work. A Guide to Practitioner Research in International Education, a joint IEAA-NAFSA publication, was launched in October 2020. Chaired by IEAA President Janelle Chapman, the webinar heard from lead authors Professor Chris Ziguras (IEAA) and Dr Shanna Saubert (NAFSA) as well as Rebecca Cozens, practitioner-turned-researcher, for her firsthand perspective.

(Victorian Curriculum and Assessment Authority), Matt Clarke (SACE International), and Dr Stephan Muller (Haileybury College) on TNE in action.

Young professionals IEAA continues to promote the development of early-career professionals in international education through our Young Professionals (YP) program. With six chapters nationwide, there is representation and support for events across the major educational institution hubs. Despite challenges to gathering and movement due to COVID-19, all YP chapters were able to host an in-person event in the 2020-21 year. The YP chapters also came together online to deliver two webinars: Flagbearers for an innovative sector and Learn and Grow: Reflection on 2020 and COVID-19 pandemic. Together, these online events attracted young professionals from across Australia, demonstrating the importance of this initiative for the future leaders of Australian international education sectors.

The report Australian School Curriculum Offshore: Opportunities for growth was launched via webinar in June 2021. Attendees heard from lead author Peter Burgess as well as Lisa Hayman 19

PROFESSIONAL LEARNING AT A GLANCE

26 EVENTS

210+ SPEAKERS

5,270+ ATTENDEES *these figures do not include Young Professionals Events 20

ADMISSIONS AND COMPLIANCE NETWORK Navigating the challenges of COVID-19 Admissions and Compliance teams across sectors have admirably continued to rise to the ongoing challenges of COVID throughout the past year. From the continuing uncertainty of qualification results availability and how that impacts admissions decisions, to the uncertainties around when COEs should and should not be issued (and how this impacts offshore students and navigating official reporting) to the significantly increased workloads due to deferrals, leave of absences and other administrative matters. The Admissions and Compliance Network plays an ongoing role in supporting these hardworking teams as COVID-19 continues to challenge our sector.

Leadership Late 2020 saw a change of network leadership where we farewelled Danielle Hartridge as Convenor and Nicole Latham as Deputy Convenor after two years of solid guidance. We deeply appreciate the tireless efforts of both Danielle and Nicole to support and care for those in our network. Paula Soon was welcomed as the incoming Convenor together with Kate Pretty as the Deputy Convenor who joined Neelam Shukla to complete the 2021 leadership team.

Forum 2021 The Admissions and Compliance Network wanted to provide some reprieve from COVID-19-related content and, while keeping a close eye on that reality, chose to focus on the future. The 2021 Admissions and Compliance Forum was titled The Digital University, which explored a broad range of topics addressing, among other things, the ongoing pressure for education providers to continually improve services, systems and processes to enable seamless experiences. The forum was delivered online across five ‘lunch and learn’ sessions on Monday 17–Friday 21 May 2021. There were 141 IEAA members in attendance, with 17 presenters. The sessions ranged from the serious to inspirational with a session on alternative admissions, which raised some interesting discussions on current methods of assessment, getting an outstanding 86 per cent Excellent/Very Good rating. We look forward to showcasing more brilliant speakers and topics in 2022.

Paula Soon Convener

Neelam Shukla Deputy Convener

Kate Pretty Deputy Convener

ADMISSIONS AND COMPLIANCE NETWORK AIEC Compliance will be our track at the October 2021 AIEC conference. There will be four delegated sessions on this topic. This year we aim to host discussions around data, admissions and compliance as well as hearing from our quality and government agencies. We look forward to the opportunity to meet and engage with colleagues at the conference.

Going forward The Admissions and Compliance leadership aim to produce a series of relevant blog articles that will be published on IEAA’s website. We hope this will keep our members up to date with topical items and stimulate discussions for members with their teams. We hope to increase engagement with quality and compliance agencies to open discussions for our members, particularly surrounding legislative change, implementation of new rules, or other issues of relevance. We continue to appreciate the challenging environment that COVID-19 presents and that it will fundamentally change the way we work.

LEARNING ABROAD NETWORK 2020 Forum and plans for 2021 ‘In Conversation’ webinars In a sector affected deeply by the pandemic, our tight-knit learning abroad community worked hard to remain resilient, active, and innovative throughout 2020 and 2021. The 11th IEAA Learning Abroad Forum ‘Student Mobility at the Crossroads’ held 14–18 September 2020 was a pivot into our first-ever virtual conference, in a week-long format of afternoon sessions. Attended by 219 colleagues, it focussed on the impacts of COVID-19 and explored what positive innovations ‘virtual’ could bring to learning abroad experiences. Plans are in place to host a face-to-face Forum in 2021 to bring our community together, with a forward-looking theme ‘Sustainable Futures in Learning Abroad’.

In April and May 2021, IEAA held two global networking ‘In Conversation’ webinars. The first of these online sessions allowed the community to learn from international colleagues, Robert O’Dowd (University of Leon) and Dr Sake Jager (University of Groningen), to examine EU perspectives on virtual mobility, focussed on the Erasmus+ EVOLVE Project EU best practice approaches and research into virtual Exchange. The second event was a conversation with Gemma Price (University of the Arts London) and Rich Dunning (University of Liverpool) from the UK’s BUTEX network. The webinar focussed on Brexit, the new Turing Program, and coping in times of COVID. Both evening events were attended by over 180 members and provided them with the opportunity to network with colleagues overseas.

Simon Watson Convener

Julie Lambert Deputy Convener

Ashley Tanks Deputy Convener

LEARNING ABROAD NETWORK Return to Travel

New Colombo Plan changes

An IEAA Return to Travel Working Group was formed to discuss, provide guidance and prepare for a safe, best-practice reboot of learning abroad in a post-pandemic world.

In the latter half of 2020, the IEAA Learning Abroad Conveners and Institution Liaison Officers successfully supported the extension of the New Colombo Plan (NCP) funding virtual experiences, allowing access to students who could not go abroad. IEAA has actively worked to lobby and support clarifications on 2022 guidelines, the role of the NCP Secretariat and a new NCP Mobility program service provider ScopeGlobal. Welcoming the NCP and ScopeGlobal to our 2021 Learning Abroad Forum we aim to ensure increased collaboration with the NCP and ScopeGlobal; and key partnerships for successful learning abroad experiences in the Indo-Pacific.

Led by IEAA Research Committee chair Davina Potts, the group of 16 university members worked on several initiatives. Current outputs include a survey completed by universities and students with the findings presented by Keri Ramirez (StudyMove); a survey of travel insurance policies for benchmarking; and a yet-to-be-published Return to Travel Guidelines and a campaign in development titled #KeepTheConnectionStrong, which will promote the value of learning abroad. The group will also publish a white paper on the value of learning abroad for the sector. Special thanks should be extended to all involved for their contributions to the the working group during a hectic and uncertain year.

Finally, the network leadership changed in October 2020, welcoming Simon Watson as Convener, and Ashley Tanks as Deputy Convener, and for a short time, Tilly Hickenbotham, replaced by Julie Lambert as Deputy Convener. The current team would like to thank Peter Komsta and Linda Rust for their strong commitment and dedication of time and support to the network over many years. After a busy and most challenging 12 months, we look forward to a new dawn in 2021/2022 and further support for our members with the excitement of reopened borders for learning abroad.

MARKETING AND RECRUITMENT NETWORK The professional and personal disruptions many of us faced in 2020 have flowed through into yet another year of disruption and challenges in 2021. Rolling lockdowns continued in response to COVID-19 outbreaks, and, except for several small trial programs, Australia’s border remained shut to international students. While this has posed an array of challenges for the sector, the past 12 months have provided opportunities. These opportunities included the time and space to reflect on a range of practices, for many network members to upskill and for strategies to be revised: from national plans to education provider county-specific plans. The full digitalisation of the future student journey is now being widely considered, resulting in universities and colleges looking closely at evolving practices and creating roles to recruit students entirely via digital channels.

2020 Webinar This webinar hosted in October 2020 and led by Keri Ramirez, Managing Director, Studymove, reviewed how COVID-19 rapidly changed the marketing mix in the international education sector. Topics included market trends, price strategies, engagement with education agents globally and virtual fairs, the new role of articulation and transnational opportunities in a post-COVID-19 environment, and the role of online studies available to international students. The webinar provided the sector with key data, which assisted them on the “Road to Recovery” related to international student recruitment in 2021 and beyond.

AIEC Braindate 2020 AIEC Gold Coast 2020 was initially planned to be held in person in Queensland in October 2020 but was postponed until 2021. Instead, the conference held its first-ever Braindate – a drop-in, online event that united the international education sector for two days of virtual knowledge sharing and peer learning. Over 70 influencers, including the Marketing and Recruitment leadership team, and 550 participants held 43 one-on-one conversations and 123 group conversations, of which many Marketing and Recruitment Network members actively participated.

George Hernandez Convener

Michelle Hosemann Deputy Convener

Tanveer Shaheed Deputy Convener

MARKETING AND RECRUITMENT NETWORK 2021 webinar On 11 March 2021, exactly one year after WHO characterised the novel coronavirus (COVID-19) outbreak a global pandemic, the Network held a one-hour webinar to reflect on the unprecedented year that was and paint a holistic picture of its impact on international education. Titled ‘COVID-19: The past and future of student marketing & recruitment in Australia’, it was the first virtual session of the year for the Network and attracted over 100 attendees. The panel included Marcus Bingemann, Director of International Marketing at Macquarie University and Dr Steve Nerlich, Director of the International Research and Analysis Unit at the Department of Education, Skills and Employment.

Life Online: Marketing & Recruitment (Virtual) Forum In June 2021, we held the ‘Life Online: IEAA Marketing and Recruitment Forum’, underpinned by the central question: What does the fourth industrial revolution have in store for international student recruitment? And how do we effectively market programs delivered partially or fully online? Focussing on several themes and topics around online delivery, destination marketing and what competitors around the world are doing, the forum was truly global and included the participation of more than 30 speakers located not only in Australia, but also from Malaysia, the USA, and the UK. This one-week event attracted over 300 attendees and comprised eight sessions, the most ever for our annual Forum.

Network Leadership The Network leadership changed in October 2020 as Emma Donohue’s term as Deputy Convenor concluded and we welcomed George Hernandez as the new Convener for the Network. The current leadership offers their greatest thanks to Emma for her hard work, dedication, and outstanding commitment to the Network during her time as deputy convener. 26

PATHWAYS NETWORK In the absence of face-to-face events, the network has continued in 2021 to seek alternative ways to further its goal of giving the Pathways sector its own voice and promote the contribution it makes to international education in Australia. Lefan (Cindy) Qui, International Pathways Manager at RMIT, was elected to the Deputy Convenor role in October 2020, joining Convenor Andrew Foley, College Director, La Trobe College, and Jane Stewart, Director Foundation Year, Monash College. The major activities conducted by the Network over the year were two Pathways Network Conversations to replace the planned faceto-face network activity. This series of online ‘conversations’ were organised with the specific intent to connect and engage with members and featured short presentations, complemented by group discussions conducted in breakout rooms. The first of these was a presentation on ‘New Models for Learner Support in a New World’ from Alyce Hogg and David Bower (La Trobe College) in July 2020 describing their approach to orientation in the online world. A second online conversation was conducted in October titled ‘Enabling Pedagogy and the Role of Social Media for Newly Arrived International Students’, presented by Catherine Nguyen-Hoang (University of Adelaide College). The session explored ways

of using social media to connect and engage students in learning with participants experiencing a interactive format of quizzes and discussion. A pleasing number of more than 70 participants signed up for the July event and a further 57 registered for the October event, which also provided an opportunity to seek participants feedback on the role of the network and what activities it should focus on in the year ahead. Extensive planning was conducted to hold a faceto-face Pathways Network Conversation in July 2021 in Melbourne, with sessions on a wide range of topics, including marketing, flexible learning, peer teaching as well as a regulatory update from TEQSA, which had been requested from several members. In light of the ongoing uncertainty due to COVID-19, the decision was made to hold the event virtually. The Pathways Network Convenor was also involved in the organising committee for AIEC, to ensure there was a pathways voice in the consideration of abstracts for the conference. Feedback gathered from members during events supported seeking to reinstate a professional development event for Pathways academic staff, and also to be able to further support local networking activities. The network is hopeful that these aims can again be a focus once normality returns to international education in Australia.

Andrew Foley Convener

Jane Stewart Deputy Convener

Lefan (Cindy) Qui Deputy Convener

SCHOLARSHIPS AND FELLOWSHIPS NETWORK Resilience of sponsored students

Michael Bracher Convener

Dale Druhan Deputy Convener

Sponsored students demonstrated remarkable resilience in responding to studies during periods of lockdown in the past 12 months. Many sponsored students elected to suspend studies and return to their home country for the period of the pandemic while many others impressively, were determined to see their studies through in Australia. There are salient lessons for all involved in the delivery of sponsored student programs during this challenging time which we will return to in future Network discussions, key amongst these has been the importance of recognising and supporting the mental health needs of sponsored students.

New convenors

Anna Kent Deputy Convener

In 2020, we farewelled Amy Wan (University of Sydney) and Sienna Morrisey (University of Wollongong) from the Deputy Convenor role and welcomed Dale Druhan (ANU) and Anna Kent (Deakin University). Sincere thanks to Amy and Sienna and a welcome (and welcome back) to Dale and Anna, respectively.

Forum 2021 The title of the 2021 Online Forum was ‘Sponsoring the future – scholarships and international education after 2021’, posturing a position that scholarships and fellowships may lead the recovery in the international education sector. Sessions were held over three days in May and topics included the future of scholarship funding, a scholarship sponsor update and planning alternatives to long-term scholarships. Presenters were both Australian and overseas-based, and included Professor Joan Dassin (Brandeis University USA), Alopi Latukefu (Director Australia Awards Section - DFAT), Dr Dwi Larso (Director, LPDP Scholarships Indonesia), Wendy Martinec (Director International Partnerships, LaTrobe University) and Paulina Bustos Alanis (Director Institutional Relations, FUNED). Key message one was the need for universities and other providers to develop strategies to work with sponsored students to open doors to organisations based internationally that align to educational providers’ international partnering strategy. Key message two was for educational providers to leverage cohorts of sponsored students either based on their discipline studied in Australia or clusters within overseas organisations.

SCHOLARSHIPS AND FELLOWSHIPS NETWORK Strengthening links with IEAA Young Professionals Dale Druhan participated in March 2021 in a panel discussion at the year’s first IEAA Young professionals ACT event. Dale provided insights from her experience at ANU and the Scholarships and Fellowships Network on the future working with international partners particularly agents and sponsor organisations. Panellists also included Oliver Harrap (Study Canberra) and Mike Ferguson (University of Canberra), responding to the question: “As we emerge from COVID-19, what does the new world order/international education 2.0 look like?

STUDENT LIFE NETWORK The IEAA Student Life Network welcomed a new Convener (Melanie Duncan) and Deputy Convener (Dom Harden). Melanie and Dom joined Jorge Contreras, who moved into his second year as Deputy Convener. Melanie Duncan Convener

Jorge Contreras Deputy Convener

Dom Harden Deputy Convener

The Conveners were quick off the mark in organising their IEAA Student Life Network Forum, which was held virtually from 24–26 February 2021. The intent of the forum was to provide delegates with contemporary research and professional insights to support their international students – academically, psychologically and socially – whilst they studied in predominantly virtual classroom environments. The first day focused on international student health and wellbeing, with presentations from Orygen and university counselling and wellbeing services on current and potential future trends and patterns in international student health. The second day highlighted different academic support programs offered by three pathway providers to their international student cohorts. The final day took a deep dive into recent research insights on the accommodation experience of international students in Australia and unpacked the state of play of student accommodation in a postCOVID-19 world.

The IEAA Student Life Network supported the establishment of the Oz International Student Hub (OISH) in Sydney through membership in their stakeholder group; attending the official launch on behalf of IEAA in May; and encouraging an ‘Inspire’ presentation scheduled for AIEC 2021. We continue to disseminate information via the IEAA Blog and plan to publish an article on the International Student Driver Safety Program. Further professional development opportunities for Student Life network members are finalised and in progress for the rest of 2021. As a member of the AIEC Program Committee, Melanie has curated a contemporary and experienced suite of student-centric presentations for the AIEC program. After a well-received Under 18’s Masterclass in 2020, Dom, in partnership with ISANA: International Education Association, will co-develop content for the upcoming event slated for late October/early November. Going forward, IEAA and ISANA have agreed to facilitate this workshop annually.

TEACHING AND LEARNING NETWORK The pandemic posed significant challenges for the sector, which also impacted the network’s activities. Nevertheless, a joint forum titled ‘The Global Teaching and Learning Summit’ with Independent Schools Queensland was held as a face-to-face event on 13 November 2020. This full-day event attracted almost 100 leaders from the independent school sector in Queensland and highlighted the resilience of the network to continue collaboration and towards achieving goals of internationalisation. Delivered in a hybrid format, two keynote speakers gave presentations via Zoom, which were followed by presentations from school leaders about their responses to challenges of teaching in a rapidly changing world and innovative approaches to teaching and learning with the goal of developing ethically responsible global citizens. The participants also made the most of the networking opportunities provided by the workshopping section of the program, and evaluations regarding the day were very positive.

Significant changes to planning for the network’s annual seminar were also necessitated by the pandemic. However, this provided the opportunity to broaden our audience and reach by pitching a non-traditional theme for the Learning and Teaching Network, namely on students’ transitions through pathway programs into Higher Education. This will take place as a Network Conversation in September 2021.

Damir Mitric Convener

Catherine Moore Deputy Convener

Susan Oguro Deputy Convener

TRANSNATIONAL EDUCATION NETWORK As transnational education continues to expand globally, the TNE Network plays a critical role in providing timely and focused professional development and networking opportunities to ensure the Australian TNE industry maintains its leading edge. Caryn Nery Convener

Marisa Furno Deputy Convener

Peter Harris Deputy Convener

Forum The TNE Forum moved to a virtual format and was held on 5 and 6 August 2020. The move to online resulted in 189 people attending the event – the most to date. Equally, the virtual format enabled more speakers from across Australia and overseas to present and engage in the interactive format. Topics included emerging models and markets for blended modes of TNE delivery, leveraging tools and technology for digitally enhanced remote delivery, working towards global qualification recognitions and TNE accreditation systems, and a first look at the Australian government’s new TNE strategy as well as updates from TEQSA, UK NARIC and DESE. For 2021, the TNE Forum will again be virtual, and will be held on 29 and 30 July. We look forward to exploring topics such as the increased role of TNE, borderless education during the pandemic, and other geopolitical shifts for Australian institutions already active or considering

transnational delivery. Planned presentations will focus on Australian and international policy, practical analysis of new models, including consortium and online learning centres and strategy with the UK, USA and Asia perspectives.

Webinar In early March this year, the TNE Network held a webinar led by Sannam 4’s Lakshmi Iyer, with the participation of Brett Galt-Smith, Education Counsellor from the Australian High Commission in New Delhi on India’s new National Education Policy (NEP), and the opportunities and implications for Australia’s Higher Education Sector. With over 460 attendees in the webinar, it was very popular, clearly relevant and timely for the sector.

YOUNG PROFESSIONALS IEAA continues to promote the development of early career professionals in international education through our Young Professionals (YP) program. With six chapters nationwide, there is representation and support for events across the major educational institution hubs.

We also saw Adele Harper step down from the WA co-chair role in April 2021 and Broderick Moncrieff return in the role of co-chair. We thank Adele for her contribution and wish her all the best!

Thank you to Peline Tan, David George, Nancy Ly, Jonathan Burrow, Vali Ratanavali and Katie Bergs for their efforts in getting the YPs off the ground. Their terms ended in December 2020.

Christiarne Carroll ACT Co-chair

Nicola Burge NSW co-chair

Rebecca Cozens QLD co-chair

Tanvir Haque SA co-chair

Crystal Gordon VIC co-chair

Zoe de Reus WA co-chair

Michael Wentworth-Perry ACT chair

Sowon Lee NSW co-chair

Susan Schlinker QLD co-chair

Katie Tribe SA co-chair

Sam Miles VIC co-chair

Broderick Moncrieff WA co-chair

YOUNG PROFESSIONALS AT A GLANCE

11 EVENTS

680+ ATTENDEES

380+ MEMBERS

strategic pillar III

research

RESEARCH COMMITTEE The research committee met five times in 2020–21 on 21 August 2020, 4 November 2020, 14 December 2020, 19 February 2021, and 7 May 2021. Each year the Board can appoint three external committee member positions and one internal (Board member) position, or Board representative position to the Research Committee.

Dr Davina Potts Research Committee Chair

Dr Amanda Daly Committee member

Monica Kennedy Committee member

Gabriela D’Souza Committee member

Anna Kent Committee member

Assoc. Prof. Helen Forbes-Mewetts Committee member

Dr Craig Whitsed Committee member

Anouschka Inglis Committee member

Prof. Christopher Ziguras Committee member

In November 2020, expressions of interest (EOI) were advertised via email and through IEAA’s social media channels. The three week period for nominations closed on 25 November, with a total of 14 nominations received. A selection panel (Davina Potts, Gabriela D’Souza, Emily O’Callaghan and Christopher Ziguras) assessed the applications which resulted in the following members being recommended to, and approved by, the IEAA Board for the period December 2020–November 2022: Associate Professor Helen Forbes-Mewett (reappointed); Dr Anna Kent; and Professor Monica Kennedy. Christopher Ziguras completed his contract as Research Director (FTE 0.1) on 30 June 2021. We thank Chris for his contribution in this role and as a committee member. Dr Kirriiee Hughes was contracted in June to support the Research Committee. Kirrilee commenced as Research Manager (FTE 0.2) on 15 June 2021.

Strengthening relationships with partner associations The committee continued to engage with key partners nationally and globally. Davina, Chris and Emily worked closely with NAFSA throughout the year on a guide for practitioners interested in undertaking sector research, which was launched in October 2020. The committee continued to represent the Association and promote its research at global conferences.

RESEARCH IN ACTION International student employability: A guide for Australian education providers October 2020 • Dr Alek Voninski, Edified • Dr Dino Willox, The University of Queensland; AdvanceHE The employability of international graduates is both a key priority and a continued challenge for education providers around the world. Enhanced employability is more crucial than ever before to ensure international students are work-ready upon graduation. Preparing international students with a tool kit of dynamic employability skills is vital for the future success of the student cohort, and by extension, the international education sector. This second edition shows how Australian institutions can enhance the employability of international students and provides case studies that can be applied to your workplace.

See the full report: ieaa.org.au/research/employability

REPORTS There is little doubt that the Australian school curriculum offshore: Opportunities for growth experience of COVID-19 will April 2021 • Peter Burgess, EdBiz Pty. Ltd. • Professor Christopher Ziguras, RMIT University The international school sector has demonstrated significant global growth over the past decade, with the number of international schools rising to 11,451 by early 2020 (ISC Research, 2021). The Australian School Curriculum Offshore: Opportunities for Growth report provides an overview of Australia’s engagement as an exporter of school curriculum. The first part of this report considers the supply side of the global curriculum market, reviewing the characteristics of Australia’s offshore activity, and providing a brief summary of key competitors to Australian curriculum.

See the full report: ieaa.org.au/research/tne-andaustralian-schools

The second part of the report provides assessments of opportunities for Australian curricula in ten key Indo-Pacific markets. These were provided by Austrade, through their network of in-country advisors.

reshape international education demand and patterns of provisions for all sectors, including schools.

REPORTS Research Digest - Impact of cohort mix on student experience and educational outcomes May 2021 • S. Umesha Weerakkody (PhD), Research Officer, Not-for-profit sector The student body in higher education institutions around the world is growing and becoming more diverse. At the same time, universities face increasing pressure to provide a high-quality learning experience and student services to remain competitive in the global higher education market. In this research digest, the term ‘cohort’ refers to a group of students who study together in the same course, and the term ‘cohort mix’ describes the socio-demographic characteristics of those students at the course level.

The digest considers how the mix of domestic and international students in a cohort impacts the highereducation experience.

See the full report: ieaa.org.au/documents/ item/2544

OTHER PROJECTS Data Group IEAA’s Data Group was established in February 2021 to better disseminate insights on international education from available public data and to advocate for more regular releases of government data. The group members are: • Gabriela D’Souza, Committee for Economic Development of Australia (Chair) • Brett Berquist, The University of Auckland • Jonathan Chew, Navitas • Anouschka Inglis, City of Sydney • Mystique Nelis, Austrade • Steve Nerlich, Department of Education, Skills and Employment • Keri Ramirez, Studymove.

Measuring the impact of COVID-19 in Learning Abroad To better understand the impact of COVID-19 and provide relevant intelligence to the higher education sector, IEAA commissioned Studymove to develop a time-series study that sought responses from university students regarding their views on undertaking a learning experience abroad as part of their degree. Over the course of the year the study, lead by Keri Ramirez, 40

produced a suite of resources including reports, IEAA blog posts and webinars. We look forward to hearing from Keri regarding the latest iteration of the survey results in a to-be-published article on IEAA’s Blog in July 2021 and at the Learning Abroad (Virtual) Forum in August 2021.

What’s Next for Learning Abroad? Written by Rob Malicki, the What’s Next for Learning Abroad? report examines how closed borders, an uncertain future and unstable institutional environments caused by COVID-19 are affecting the learning abroad space. The comprehensive report addresses: • what institutions have been working on, the challenges they face, and the support they need • the changes institutions have made or will make as a result of COVID-19 • future risks to learning abroad • recommendations for mitigating risks to learning abroad.

Student Voices IEAA collaborated with Education New Zealand to produce a landmark trans-Tasman study that analyses how Australian and New Zealand domestic student attitudes and behaviours towards international students have shifted during COVID-19. Led by researcher Rob Lawrence, the research study was conducted over October and November 2020 in association with 15 universities and five TAFE institutes in Australia and four universities in New Zealand. The compiled research will be released in two parts, the first, titled, Student Voices: Domestic cohort engagement with international students through COVID-19, will be released in July 2021, and the second part, later in 2021. We look forward to sharing the timely research with our members and the broader international education community.

enabling capability I

communications

COMMUNICATIONS Broaden our Horizons

Member Engagement

IEAA continues to engage the wider community and promote the benefits of our sector through the Broaden our Horizons microsite. The site showcases the significant contribution of international students to Australia and the cities and regions where we live and learn.

In addition to supporting our research output and media strategy, communications played an important role in promotion of IEAA’s new Fellowship and continued to engage members with IEAA Monthly Updates, IEAA News, the IEAA Blog and the Career Opportunities Alert.

IEAA continues to work with stakeholders in international education to promote Broaden Our Horizons. We look forward to housing a new key messaging campaign called #KeepTheConnectionStrong, which is a new initiative that promotes the benefits of learning abroad.

A key metric for member engagement is readership of IEAA’s email communications. IEAA Monthly had an average open rate of 35 per cent, compared to 37 per cent in 2019–20. The average number of monthly readers rose from 920 to 945. The weekly Career Opportunities alert also continues to be a popular member service, with an average weekly open rate of 37 per cent.

IEAA Blog The IEAA Blog continues to be ranked as one of the top international education sites on the web. Thank you to those authors who contributed across the year, including Dr Georgie Avard, Ailsa Lamont, Brett Berquist, Melanie Duncan, Matt Beazley, Dr Lisa Kelly, Stephen Connelly and Rachel Perkin, Matthew Johnston, Rob Lawrence, Andrew Ong, Keri Ramirez, Melissa Banks, Ashley Ramachandran, Bernard Salt AM, Steve Nerlich, Helen Forbes-Mewett, Rob Malicki, Peter Burgess and Andrew Barka, Christpher Ziguras and Anumoni Joshi.

Website Stats We continued to improve our online presence with various enhancements to the IEAA website. In 2020–21, we received more engagement than ever with 140,847 web visits, up from 127,000 in 2019–20.

enabling capability II

organisational and financial sustainabilty

GOVERNANCE NAME

BOARD POSITION

MEETINGS ELIGIBLE

MEETINGS ATTENDED

Melissa Banks

President

Janelle Chapman

Vice-President

President Simon Ridings

Vice-President

Trevor Goddard

Treasurer

Craig Carracher

Invited Board Member (by Board)

Callum Cowell

Invited Board Member (by Board)

Gabriella D’Souza

Invited Board Member (by Board)

Andrew Everett

Ordinary Board Member

Michael Ferguson

Ordinary Board Member

Danielle Hartridge

Invited Board Member (by President)

Peter Mackey

Invited Board Member (by President)

Arfa Noor

Ordinary Board Member

Davina Potts

Ordinary Board Member

Derek Scott

Invited Board Member (by Board)

Kelly Smith

Ordinary Board Member

Sarah Todd

Ordinary Board Member

Ren Yi

Ordinary Board Member

BOARD MEETINGS The Board met five times in 2020–21: • 13 August 2020 (Zoom) • 27 October 2020 (Zoom) • 27 November 2020 (Zoom)

• 12 February 2021 (Zoom) • 12 May 2021 (Zoom)

Board IEAA held its Board election in October 2020. Nominations for Vice-President and three Ordinary Board Member positions closed at midnight on Tuesday 15 September 2020.Twenty nominations were received for the three Ordinary Board Member positions. Two nominations were received for the position of VicePresident. Voting for IEAA Leadership positions commenced online with an announcement being sent to members on Monday 21 September. The AGM was held on Thursday 15 October 2020 at 4.00pm AEST via Zoom. Voting for the 3 Ordinary Board Member positions and the position of Vice-President closed at the end of the AGM. Simon Ridings was elected as Vice-President and Mike Ferguson (re-elected), Sarah Todd (re-elected) and Ren Yi were elected as Ordinary Board Members, each for a two-year term. Melissa Banks’ term as President ended at the close of the AGM with Janelle Chapman becoming the new IEAA President. To ensure good representation across sectors and states, the Board can appoint up to two additional members. The Board appointed Craig Carracher and Danielle Hartridge to the Board at its 27 October Board Meeting.

SECRETARIAT In September 2020, we welcomed Natassia Bell to the team in the role of Professional Learning and Development Officer. In October 2020, we welcomed Ross Battaglia to the team in the role of Communications Manager. Kim Siemensma left the Association in mid-April 2021. As many members will appreciate, Kim was pivotal in the implementation and promotion of the IEAA Fellowship, culminating in a digital workshop that was held in March 2021. Kim moved to RMIT and we wish her all the best in her next role. With Kim’s departure, the Association elevated Ross Battaglia to the role of Communications and Professional Learning Manager, who has oversight of the professional learning arm. Natassia was also promoted as Professional Learning and Programs Coordinator. The Secretariat will actively recruit for a new Professional Learning and Events Coordinator in July 2021. The Secretariat remains based at RMIT University in Melbourne. However, due to the ongoing COVID-19 restrictions, the Secretariat continued to work from home, and returned to the office in a hybrid working capacity, when safe to do so. IEAA extends its thanks to RMIT for its continued support as we pivoted to this new way of working.

Phil Honeywood CEO

Emily O’Callaghan General Manager

Natassia Bell Professional Learning and Programs Coordinator

Cindy Wei Lu Administrative Officer

Ross Battaglia Communications and Professional Learning Manager

FINANCIAL REPORT Board member’s report

Principal activities The association is Australia’s leading international education professional organisation. Its mission is to enhance the quality and standing of Australian international education by serving the professional needs and interests of its members and by promoting international education within Australia and globally.

NAME

BOARD POSITION

DATE OF APPOINTMENT

DATE OF CESSATION

Melissa Banks

President

11 October 2018

15 October 2020

Janelle Chapman

Vice-President

11 October 2018

15 October 2020

President

15 October 2020

–

Simon Ridings

Vice-President

15 October 2020

–

Trevor Goddard

Treasurer

8 October 2015

–

Craig Carracher

Invited Board Member (by Board)

27 October 2020

–

Callum Cowell

Invited Board Member (by Board)

1 November 2018

15 October 2020

The surplus for the financial year amounted to $31,707 (2020: deficit of $30,631).

Gabriella D’Souza

Invited Board Member (by Board)

29 October 2019

–

Andrew Everett

Ordinary Board Member

17 October 2019

–

Signed in accordance with a resolution of the members.

Michael Ferguson

Ordinary Board Member

11 October 2018

–

Danielle Hartridge

Invited Board Member (by President)

27 October 2020

–

Peter Mackey

Invited Board Member (by President)

17 November 2016

15 October 2020

Arfa Noor

Ordinary Board Member

11 October 2018

15 October 2020

Davina Potts

Ordinary Board Member

8 October 2015

–

Derek Scott

Invited Board Member (by Board)

30 October 2018

–

Kelly Smith

Ordinary Board Member

12 October 2017

–

Sarah Todd

Ordinary Board Member

20 October 2016

–

Ren Yi

Ordinary Board Member

15 October 2020

–

Significant change No significant change in the nature of these activities occurred during the year.

Operating result

Janelle Chapman President

Trevor Goddard Treasurer

Signed on this 29 September 2021.

Your Board members submit the financial report of the International Education Association of Australia Inc. for the financial year ended 30 June 2021. The names of Board members throughout the year and at the date of this report are listed here.

FINANCIAL REPORT Statement of surplus or deficit for the Year Ended 30 June 2021 NOTE

2021 ($)

2020 ($)

1,444,904

1,451,220

(876,419)

(901,449)

Direct project expenses

(48,954)

(316,195)

Award, promotion and publications

(47,346)

(37,434)

Administration expenses

(72,513)

(95,238)

Database and website costs

(12,911)

(14,853)

Consulting and support fees

(42,579)

(56,594)

Travel expenses

(12,475)

(60,088)

31,707

(30,631)

–

Surplus/(deficit) after income tax expense for the year

31,707

(30,631)

Surplus/(deficit) for the year

31,707

(30,631)

Revenue Expenses Employee benefits expense

Surplus/(deficit) before income tax Income tax expense

The accompanying notes form part of the financial statements.

FINANCIAL REPORT Statement of financial position as at 30 June 2021 NOTE

2021 ($)

2020 ($)

Cash and cash equivalents

909,948

314,639

Trade and other receivables

165,275

47,666

Other financial assets

693,683

1,127,762

5,885

8,038

TOTAL CURRENT ASSETS

1,774,791

1,498,105

TOTAL ASSETS

1,774,791

1,498,105

ASSETS CURRENT ASSETS

Prepayments

LIABILITIES CURRENT LIABILITIES Trade and other payables

286,254

140,457

Deferred income

586,051

486,869

TOTAL CURRENT LIABILITIES

872,305

627,326

TOTAL LIABILITIES

872,305

627,326

NET ASSETS

902,486

870,779

Retained earnings

902,486

870,779

TOTAL EQUITY

902,486

870,779

EQUITY

The accompanying notes form part of the financial statements.

FINANCIAL REPORT Statement of changes in equity for the year ended 30 June 2021

RETAINED EARNINGS

TOTAL ($)

870,779

31,707

902,486

Balance at 1 July 2019

901,410

Deficit for the year

(30,631)

Balance at 30 June 2020

870,779

($)

2021 Balance at 1 July 2020 Surplus for the year Balance at 30 June 2021 2020

The accompanying notes form part of the financial statements. 49

FINANCIAL REPORT Statement of cash flows for the year ended 30 June 2021 NOTE

2021 ($)

2020 ($)

1,224,161

1,176,145

(1,185,354)

(1,505,021)

4,532

22,653

43,339

(306,223)

Proceeds from term deposits

441,970

18,063

Net cash provided by / (used in) investing activities

441,970

18,063

CISA funds received

110,000

Net cash from financing activities

110,000

Net increase/(decrease) in cash and cash equivalents held

595,309

(288,160)

Cash and cash equivalents at beginning of year

314,639

602,799

909,948

314,639

CASH FLOWS FROM OPERATING ACTIVITIES Receipts from customers Payments to suppliers and employees Interest received Net cash from/used in operating activities CASH FLOWS FROM INVESTING ACTIVITIES

CASH FLOWS FROM FINANCING ACTIVITIES

Cash and cash equivalents at end of financial year

The accompanying notes form part of the financial statements.

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021 1. General information

2. Significant accounting policies

The financial statements cover International Education Association of Australia Inc. as an individual entity. The financial statements are presented in Australian dollars, which is International Education Association of Australia Inc.’s functional and presentation currency.

Basis of preparation

International Education Association of Australia Inc. is a not-for-profit incorporated association. The financial statements were authorised for issue by the committee on 13 August 2020. The committees have the power to amend and reissue the financial statements. The principal accounting policies adopted in the preparation of the financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated. The association has adopted all of the new or amended Accounting Standards and Interpretations issued by the Australian Accounting Standards Board (‘AASB’) that are mandatory for the current reporting period. Any new or amended Accounting Standards or Interpretations that are not yet mandatory have not been early adopted.

These general purpose financial statements have been prepared in accordance with Australian Accounting Standards – Reduced Disclosure Requirements and Interpretations issued by the Australian Accounting Standards Board (‘AASB’), the Associations Incorporation Reform Act 2012 and associated regulations, as appropriate for not-for profit oriented entities.

Revenue recognition Revenue from contracts with customers Revenue is recognised at an amount that reflects the consideration to which the association is expected to be entitled in exchange for transferring goods or services to a customer. For each contract with a customer, the association: identifies the contract with a customer; identifies the performance obligations in the contract; determines the transaction price which takes into account estimates of variable consideration and the time value of money; allocates the transaction price to the separate performance obligations on the basis of the relative stand-alone selling price of each distinct good or service to be delivered; and recognises revenue when or as each

performance obligation is satisfied in a manner that depicts the transfer to the customer of the goods or services promised. Variable consideration within the transaction price, if any, reflects concessions provided to the customer such as discounts, rebates and refunds, any potential bonuses receivable from the customer and any other contingent events. Such estimates are determined using either the ‘expected value’ or ‘most likely amount’ method. The measurement of variable consideration is subject to a constraining principle whereby revenue will only be recognised to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognised will not occur. The measurement constraint continues until the uncertainty associated with the variable consideration is subsequently resolved. Amounts received that are subject to the constraining principle are recognised as a refund liability. Revenue from the sale of goods is recognised at the point in time when the customer obtains control of the goods, which is generally at the time of delivery.

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021

Interest Interest revenue is recognised as interest accrues using the effective interest method. This is a method of calculating the amortised cost of a financial asset and allocating the interest income over the relevant period using the effective interest rate, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset. Other revenue Other revenue is recognised when it is received or when the right to receive payment is established.

Income tax The tax expense recognised in the statement of surplus or deficit comprises of current income tax expense. Current tax is the amount of income taxes payable (recoverable) in respect of the taxable surplus (deficit) for the year and is measured at the amount expected to be paid to (recovered from) the taxation authorities, using the tax rates and laws that have been enacted or substantively enacted by the end of the reporting period. Non member income of the association is only assessable for income tax, as member income is excluded under the principle of mutuality. 52

Current and non-current classification Assets and liabilities are presented in the statement of financial position based on current and non-current classification. An asset is classified as current when: it is either expected to be realised or intended to be sold or consumed in the association’s normal operating cycle; it is held primarily for the purpose of trading; it is expected to be realised within 12 months after the reporting period; or the asset is cash or cash equivalent unless restricted from being exchanged or used to settle a liability for at least 12 months after the reporting period. All other assets are classified as non-current. A liability is classified as current when: it is either expected to be settled in the association’s normal operating cycle; it is held primarily for the purpose of trading; it is due to be settled within 12 months after the reporting period; or there is no unconditional right to defer the settlement of the liability for at least 12 months after the reporting period. All other liabilities are classified as non-current.

Cash and cash equivalents Cash and cash equivalents includes cash on hand, deposits held at call with financial institutions, other short-term, highly liquid investments with original maturities of three months or less that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value.

Trade and other receivables Trade receivables are initially recognised at fair value and subsequently measured at amortised cost using the effective interest method, less any allowance for expected credit losses. Trade receivables are generally due for settlement within 30 days. The association has applied the simplified approach to measuring expected credit losses, which uses a lifetime expected loss allowance. To measure the expected credit losses, trade receivables have been grouped based on days overdue. Other receivables are recognised at amortised cost, less any allowance for expected credit losses.

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021 Trade and other payables

Fair value measurement

These amounts represent liabilities for goods and services provided to the association prior to the end of the financial year and which are unpaid. Due to their short-term nature they are measured at amortised cost and are not discounted. The amounts are unsecured and are usually paid within 30 days of recognition.

When an asset or liability, financial or nonfinancial, is measured at fair value for recognition or disclosure purposes, the fair value is based on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date; and assumes that the transaction will take place either: in the principal market; or in the absence of a principal market, in the most advantageous market. Fair value is measured using the assumptions that market participants would use when pricing the asset or liability, assuming they act in their economic best interests. For non-financial assets, the fair value measurement is based on its highest and best use. Valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, are used, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.

Goods and Services Tax (GST) and other similar taxes Revenues, expenses and assets are recognised net of the amount of associated GST, unless the GST incurred is not recoverable from the tax authority. In this case it is recognised as part of the cost of the acquisition of the asset or as part of the expense. Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST recoverable from, or payable to, the tax authority is included in other receivables or other payables in the statement of financial position. Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing activities which are recoverable from, or payable to the tax authority, are presented as operating cash flows. Commitments and contingencies are disclosed net of the amount of GST recoverable from, or payable to, the tax authority.

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021

3. Critical accounting judgements, estimates and assumptions The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the reported amounts in the financial statements. Management continually evaluates its judgements and estimates in relation to assets, liabilities, contingent liabilities, revenue and expenses. Management bases its judgements, estimates and assumptions on historical experience and on other various factors, including expectations of future events, management believes to be reasonable under the circumstances. The resulting accounting judgements and estimates will seldom equal the related actual results. The judgements, estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities (refer to the respective notes) within the next financial year are discussed below.

Coronavirus (COVID-19) pandemic Judgement has been exercised in considering the impacts that the Coronavirus (COVID-19) pandemic has had, or may have, on the association based on known information. This consideration extends to the nature of the products and services offered, customers, supply chain, staffing and geographic regions in which the association operates. Other than as addressed in specific notes, there does not currently appear to be either any significant impact upon the financial statements or any significant uncertainties with respect to events or conditions which may impact the association unfavourably as at the reporting date or subsequently as a result of the Coronavirus (COVID-19) pandemic.

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021 4) Revenue and other income

2021 ($)

2020 ($)

Membership income

7) Other financial assets

2021 ($)

2020 ($)

693,683

1,127,762

693,683

1,127,762

2021 ($)

2020 ($)

154,095

131,957

8,500

CURRENT Term deposits

• individual membership

128,737

121,975

• organisational membership

678,041

644,002

• corporate affiliates

112,993

89,500

Seminar and conference fees

205,685

353,472

8) Trade and other payables

Research and consulting fees

9,830

190,968

CURRENT

Development grant

3,621

17,410

Trade payables

Interest income

5,997

22,653

Sundry payables and accrued expenses

11,240

CISA payable

110,000

1,144,904

1,451,220

GST payable

13,659

286,254

140,457

2021 ($)

2020 ($)

443,495

390,368

Professional development services

22,313

12,091

IEAA Excellence Awards and AIEC

74,784

20,500

Unexpended grants

45,459

63,910

586,051

486,869

Other income Revenue and other income 5) Cash and cash equivalents

2021 ($)

2020 ($)

9) Deferred income

Cash at bank and in hand

909,948

314,639

CURRENT

909,948

314,639

Membership subscriptions

6) Trade and other receivables

2021($)

2020 ($)

CURRENT Trade receivables

165,275

40,060

GST receivable

1,180

Interest receivable

6,426

165,275

47,666

FINANCIAL REPORT Notes to the financial statements for the year ended 30 June 2021

10) Cash flow information

11) Events after the end of the reporting period

Receivable from and payable to related parties

The impact of the Coronavirus (COVID19) pandemic is

There were no trade receivables from or trade payables to related parties at the current and previous reporting date. Loans to/from related parties There were no loans to or from related parties at the current and previous reporting date.

ongoing and it is not practicable to estimate the potential impact, positive or negative, after the reporting date.

The situation is rapidly developing and is dependent on measures imposed by the Australian Government and other countries, such as maintaining social distancing requirements, quarantine, travel restrictions and any economic stimulus that may be provided.

No other matters or circumstances have arisen since the end of the financial year which significantly affected or

may significantly affect the operations of the association,

the results of those operations or the state of affairs of the association in future financial years.

FINANCIAL REPORT

Statement by the Members of the Board Annual statements give true and fair view of financial performance and position of the association In the Committees’ opinion: • the attached financial statements and notes comply with the Australian Accounting Standards – Reduced Disclosure Requirements, the Associations Incorporation Reform Act 2012 and associated regulations; • the attached financial statements and notes give a true and fair view of the association’s financial position as at 30 June 2021 and of its performance for the financial year ended on that date; and • there are reasonable grounds to believe that the association will be able to pay its debts as and when they become due and payable.

Janelle Chapman Trevor Goddard President Treasurer Signed on this 29 September 2021.

INDEPENDENT AUDITOR’S REPORT Report on the Audit of the Financial Report

Opinion We have audited the financial report of International Education Association of Australia Inc. (the Association), which comprises the statement of financial position as at 30 June 2021, the statement of profit or loss and other comprehensive income, statement of changes in equity and statement of cash flows for the year then ended, and notes to the financial statements, including a summary of significant accounting policies, and the Committee members’ declaration. In our opinion, the accompanying financial report of the Association is in accordance with the Associations Incorporation Reform Act 2012, including: (i) giving a true and fair view of the Association’s financial position as at 30 June 2021 and of its financial performance for the year then ended; and (ii) complying with Australian Accounting Standards – Reduced Disclosure Requirements and Associations Incorporation Reform Regulations 2012.

Basis for Opinion We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards are further described in the ‘auditor’s responsibilities for the audit of the financial report’ section of our report. We are independent of the Association in accordance with the ethical requirements of the Accounting Professional & Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

INDEPENDENT AUDITOR’S REPORT Report on the Audit of the Financial Report Responsibilities of the Committee Members The Committee members of the Association are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards - Reduced Disclosure Requirements and the Associations Incorporation Reform Act 2012 and for such internal control as the Committee members determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error. In preparing the financial report, the Committee members are responsible for assessing the Association’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Committee members either intend to liquidate the Association or to cease operations, or have no realistic alternative but to do so.

Auditor’s Responsibilities for the Audit of the Financial Report Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report. A further description of our responsibilities for the audit of the financial report is located at The Australian Auditing and Assurance Standards Board website. This description forms part of our auditor’s report. Nexia Sydney Audit Pty Ltd

Vishal Modi Director Signed on this 29 September 2021. 59

INDEPENDENT AUDITOR’S REPORT Report on the Audit of the Financial Report

enabling capability III

partnerships

MEMBERSHIP IEAA membership continued to grow, surpassing 3,000 members by 30 June 2021 – an increase of 3 per cent on last year’s result.

INDIVIDUAL MEMBERS

30 JUNE 2021

30 JUNE 2020

Individual

275

380

In the past twelve months, UniLodge and Iglu Pty Ltd updgraded from Corporate Affiliate to Gold. The Corporate Affiliate program welcomed new partners 2Stay Accommodation Group, Aston Education, Dexterous Learners, nib Health Funds Limited, Sannam S4 Ltd, Sentinel | 9 Pty Ltd, Sinorbis, Sofiri Pty Limited, Urbis, Western Union Business Solution and Y Suites.

Courtesy

IEAA thanks all of our members and partners for their continued support.

Life membership

3,500 3,000

2,461 1,906

2,000 1,500

1,136

1,442

2,141

2,359

2015

2016

2,749

2,958

2019

2020

3,050

2,569

1,554

1,056

1,000 500 0

2010

2011

2012

2013

2014

2744

2533

TOTAL

3050

2958

30 JUNE 2021

30 JUNE 2020

Platinum

Gold

Silver

Corporate affiliates

TOTAL

ORGANISATIONAL MEMBERSHIP

IEAA membership 2010–21

2,500

Organisational

2017

2018

2021

IEAA MEMBERSHIP AT A GLANCE

3,050 MEMBERS

76 ORG. MEMBERS

320+ ORGANISATIONS 63

Platinum

Gold

MIT A4 LH 3/6/11

ORGANISATIONAL MEMBERS

ORGANISATIONAL MEMBERS Silver

• Australian Catholic University

• Queensland University of Technology

• University of Southern Queensland

• Charles Darwin University

• Southern Cross University

• University of Tasmania

• Flinders University

• Swinburne University of Technology

• University of Wollongong

• Holmes Institute

• TAFE Queensland

• Victoria University

• James Cook University / Sarina Russo

• University of Canberra

• Victorian Institute of Technology

• Ozford Australia

• University of South Australia

• Western Sydney University

Corporate affiliates

STAKEHOLDER RELATIONS Australian International Education Conference (AIEC) With the decision made in early 2020 to postpone the AIEC Gold Coast conference until October 2021, a great deal of preparatory work was then re-focused. The Association looks forward to the sector meeting in person this year, but the emerging Delta variant may pose a challenge for a face-to-face conference to proceed. Happily, both the AIEC Program and Steering Committees have had sufficient lead time to now factor in an entirely virtual mode. IEAA places on record its appreciation for all the volunteer work and contributions, which have gone into AIEC, from our Board Members (Simon Ridings, Kelly Smith and Sarah Todd), our Network Conveners and Deputy Conveners, and our secretariat team. Many other Association members also gave freely of their time to judge session submissions and provide significant feedback.

Education peak bodies At the request of the former Education Minister Hon Dan Tehan, the Global Reputation Taskforce (GRT) wound up in August 2020. Comprising 27 members and chaired by IEAA’s CEO, the GRT was originally formed to provide a sector-wide response to the earlier bushfire crisis, but the bulk of its work and recommendations were soon focused on COVID-19. The fact that the GRT had provided a useful forum and united voice in dealings with different levels of key government stakeholders to encourage peak bodies to come together in Canberra on 15 March 2021 and form an Industry Roundtable (see Advocacy, Policy and Representation section of the Annual Report). The IEAA CEO is also the Chairman of this new body. The important difference between the GRT and the Roundtable is that the latter is run by the sector with a volunteer secretariat function being provided by former IEAA Board Member David Riordan. Over the twelve-month period, whenever possible, our Association has taken up invitations to speak at fellow education peak bodies’ conferences and events, including Universities Australia, TAFE Directors Australia, Independent Higher Education Australia (IHEA), Independent Tertiary Education Council Australia (ITECA), and ISANA.

Parliamentary Friends of International Education IEAA was proud to gain official recognition from the Speaker of the House of Representatives and the President of the Senate for the formation of Australia’s first official Parliamentary Friends Group. With over 40 Federal Members of Parliament from all major parties signed up, we intended to launch the Group at a face-toface function at Parliament House in Canberra. Unfortunately, the pandemic required us to instead host our inaugural event in virtual mode in early December 2020. Under the joint Chairmanship of Liberal MP Julian Lessor and Labor MP Julian Hill, all key international education peak body CEOs were provided with the opportunity to highlight to the MPs in attendance their respective issues of concern.

STAKEHOLDER RELATIONS Council of International Students Australia (CISA) In July 2020, Belle Lim was elected National President of CISA with a new Executive Committee elected to support her. Belle’s election coincided with a very difficult time for the volunteer CISA leadership group as they were receiving constant pleas for assistance from international students who found themselves isolated both in Australia and back in their home countries. Belle was also subject to daily requests from media outlets for comments whilst having to be a volunteer member of various key Government and stakeholder run advisory bodies and committees.

Global affiliated associations Over the past twelve months, the IEAA CEO continued in the role of Chair of the Network of International Education Associations (NIEA). Almost all of the member associations were able to attend several virtual NIEA meetings. One of the key outcomes of these meetings was the drafting of a paper to be submitted to a forthcoming UNESCO conference on the key benefits of the internationalisation of higher education. Throughout the year, NIEA members found it heartening to share challenges that negatively impacted their respective international education sectors, such as xenophobia and their social licence to operate within the wider community.

Since its inception, CISA has suffered from a lack of a secretariat function and organisational memory (with a regular turnover of its entire National Executive Committee). A committee of key sector stakeholders came together in late 2020 to assist Belle to coordinate a CISA sustainability project. By June 2021, sufficient funds had been raised from all state/territory governments, IEAA, NEAS, Kaplan, Navitas and Study Group to go out to tender for the provision of secretariat services for CISA. Higher Education Services Australia was awarded a 12-month contract to provide professional support for this important student organisation. 67

appendix

1. BOARD

Janelle Chapman President

Simon Ridings Vice President

Trevor Goddard Treasurer

Craig Carracher Board member

Gabriela D’Souza Board member

Andrew Everett Board member

Mike Ferguson Board member

Danielle Hartridge Board member

Davina Potts Board member

Derek Scott Board member

Kelly Smith Board member

Sarah Todd Board member

Ren Yi Board member

As at 30 June 2021. 69

2. PROFESSIONAL DEVELOPMENT PATHWAYS CONVERSATION – MODELS FOR LEARNER ORIENTATION IN A NEW WORLD

Friday 17 July 2020, Online

• Dr Susan Oguro, University of Technology Sydney

• Dr Jasvir Kaur Nachatar Singh, La Trobe University

• Julian O’Shea, Unbound

• Kelly Smith, La Trobe University

• Professor Michael A. Peters, Beijing Normal University

• Professor Christopher Ziguras, RMIT University

36 attendees

• Sofia Shan, The University of Edinburgh WEBINAR } Q&A WITH THE DEPARTMENT OF HOME AFFAIRS • Danielle Hartridge, Independent

Thursday 23 July 2020, Online • Matthew Noble, Department of Home Affairs

697 attendees

• Hon. Phil Honeywood, International Education Association of Australia IEAA TRANSNATIONAL EDUCATION VIRTUAL FORUM 2020 • Jane Azurin, Department of Education, Skills and Employment

• Dr Elizabeth Lee, Sunway Education Group

• Melissa Banks, James Cook University

• Professor Jenny Lee, University of Arizona

• Michael Brearley, Melbourne Polytechnic

• Joy Yali Ma, Asia-Australia Business College (AABC), Victoria UniversityLiaoning University Joint Institute

• Elizabeth Campbell-Dorning, Australian Embassy, Jakarta, Department of Education, Skills and Employment

• Prue Monument, TEQSA

• Justin Cooke, FutureLearn

• Caryn Nery, Victoria University

• Hilda Cove, Victoria University English (China)

• Craig Robertson, TAFE Directors Australia

• Matt Durnin, British Council

• Milan Shah, Price Waterhouse & Co LLP

• Marisa Furno, Western Sydney University

• Dan Shields, RiskLogic

• Peter Harris, UTS Insearch

• Dr. Fabrizio Trifiro, UK NARIC

• Tracy Harris, RMIT University

• Dr. Samantha Young, Monash University

• Hon. Phil Honeywood, International Education Association of Australia

Wednesday 5–Thursday 6 August 2020, Online 189 attendees

2. PROFESSIONAL DEVELOPMENT WEBINAR | HOW #INTHISTOGETHER CONTINUES TO UNITE THE INTERNATIONAL EDUCATION SECTOR • Arj Ganeshalinam, Porter Novelli Australia

• Katie Hanna, StudyNSW

• Cinta Grimaitre, Austrade

• Gary Lee, City of Melbourne

• Rebecca Hall, Austrade

• Misha Mehrotra, Austrade

STUDENT MOBILITY AT A CROSSROADS: IEAA LEARNING ABROAD (VIRTUAL) FORUM 2020

Thursday 13 August 2020, Online 550 attendees

Monday 14–Friday 18 September 2020, Online

• Sarah Argles, Monash University

• Caroline Lewis, TAFE Queensland

219 attendees

• Jeanette Cheah, The Hacker Exchange

• Wendy Martinec, La Trobe University

• Brad Dorahy, CISaustralia

• Dr. Davina Potts, University of Melbourne

• Howard Errey, RMIT University

• Keri Ramirez, StudyMove

• Simon Francis, International SOS

• Linda Rust, RMIT University

• Tilly Hickenbotham, Australian National University

• Kate Smart, IES Abroad Sydney

• Chris Hoffmann, Hacker Exchange

• Kathryn Stacey, Department of Foreign Affairs and Trade

• Hon. Phil Honeywood, International Education Association of Australia

• Geraldine (Gerry) Tyson, Department of Foreign Affairs and Trade

• Julie Lambert, Griffith University

• Yara Vasina, University of Technology Sydney

• Ryan Kinder, Department of Foreign Affairs and Trade

• Simon Watson, University of Technology Sydney

• Peter Komsta, IBSA Group WEBINAR | DATA TO SUPPORT THE STUDENT RECRUITMENT ROAD TO RECOVERY IN AUSTRALIA LITY AND TNE • Keri Ramirez, Studymove

Friday 2 October 2020, Online

• Tanveer Shaheed, Macquarie University

WEBINAR | PRACTITIONER RESEARCH IN INTERNATIONAL EDUCATION

242 attendees Tuesday 6 October 2020, Online

• Janelle Chapman, TAFE Queensland

• Rebecca Cozens, Griffith University

• Professor Christopher Ziguras, RMIT University

• Dr Shanna Saubert, NAFSA

187 attendees

WEBINAR | PATHWAYS CONVERSATION 2 – ENABLING PEDAGOGY AND THE ROLE OF SOCIAL MEDIA FOR NEWLY ARRIVED INTERNATIONAL STUDENTS Friday 9 October 2020, Online • Andrew Foley, La Trobe College Australia

• Catherine Nguyen-Hoang, The University of Adelaide College

187 attendees

2. PROFESSIONAL DEVELOPMENT WEBINAR | HEAR FROM STUDENTS: INDO-PACIFIC STUDENT MOBILITY YOUTH DIALOGUE REPORT LAUNCH • Benji Batten

• Erin McCullagh

• Milo Goldacre

• Thomas Venville

• Trevor Goddard, Goddard and Associates

• Xenia Sanut

• Edward Lichtig

• Cherry Zheng

Tuesday 10 November 2020, Online 129 attendees

WEBINAR | ENGAGE WITH STUDENTS: INDO-PACIFIC STUDENT MOBILITY YOUTH DIALOGUE COLLABORATIVE ROUNDTABLES

Wednesday 11 November 2020, Online

• Trevor Goddard, Goddard and Associates

66 attendees

GLOBAL TEACHING AND LEARNING SUMMIT 2020 • Professor Bob Lingard, The University of Queensland

Friday 13 November 2020, Online • Associate Professor Glenn C. Savage, University of Western Australia

COMPLEX CHALLENGES, COLLABORATIVE SOLUTIONS: IEAA ADMISSIONS AND COMPLIANCE (VIRTUAL) FORUM 2020 • Jane Azurin, Australian Government Department of Education, Skills and Employment • Professor Liz Burd, The University of Newcastle Australia • Alison Cleary, Australian Government Department of Education, Skills and Employment • Dr Kate Hadwen, Pymble Ladies College • Danielle Hartridge, Independent • Hon. Phil Honeywood, International Education Association of Australia • Julia Hoon, Bond University • Dr Pamela Humphreys, Macquarie University

Monday 16–Friday 20 November 2020, Online

• Geza Karacsony, Western Sydney University • Dr Gregory Keaney, UK NARIC • Associate Professor Ute Knoch, The University of Melbourne • Nicole Latham, The University of Newcastle Australia • Ashleigh Rees, Flinders University • Neelam Shukla, University of Technology Sydney • Paula Soon, RMIT University • Cris Vega, TEQSA • Sheryl Zorella, Qualtrain International

11 attendees 134 attendees

2. PROFESSIONAL DEVELOPMENT EVIDENCE FOR ACTION: IEAA RESEARCH SUMMIT 2020

Monday 23–Wednesday 25 November 2020, Online

• Associate Professor Laurie Berg, University of Technology Sydney

• Sasha Petrova, The Conversation

• Janelle Chapman, TAFE Queensland International

• Rob Lawrence, Prospect Research and Marketing

• Varsha Devi Balakrishnan, Monash University

• Sahinde Pala, Education New Zealand

• Gabriela D’Souza, Committee for Economic Development of Australia

• David Riordan, City of Sydney

• Associate Professor Helen Forbes-Mewett, Monash Migration and Inclusion Centre

• John Ross, Times Higher Education

• Dr Ashley Humphrey, Federation University

175 attendees

• Professor Chris Ziguras, RMIT University

• Professor Andrew Norton, Australian National University WEBINAR | INTERNATIONAL STUDENT ACCOMMODATION: EXPANSION, QUALITY AND RECOVERY • Dr Tom Alves, Australian Housing and Urban Research Institute (AHURI)

• Adele Prudames, UniLodge

• Rebecca Bendall, Student Accommodation Association

• Professor Chris Ziguras, RMIT University

Thursday 3 December 2020, Online 217 attendees

• Patrik Pavlacic, Bonard LIVE, LEARN, THRIVE: IEAA STUDENT LIFE (VIRTUAL) FORUM 2021

Wednesday 24–Friday 26 February 2021, Online

• Vivienne Browne, Orygen

• Georgina Hanna, La Trobe University

• Jeremy Cass, RMIT University

• Dom Harden, La Trobe College Australia

• Geoff Denison, The University of Adelaide

• Hon. Phil Honeywood, International Education Association of Australia

• Annella Chambers, Deakin College

• Rachel Maissan, Deakin College

• Steve Diack, Scape

• Des Minton, Griffith College Australia

• Jorge Contreras, The University of Adelaide

• Amit Mitra, University of Technology Sydney

• Jason Cormick-Dockery, La Trobe College Australia

• Sarah Power, La Trobe University

• Melanie Duncan, Independent

• Dr Paul Tosch, Lincoln College Inc

105 attendees

• Associate Professor Bassina Farbenblum, UNSW Australia • Catherine Gayed, Orygen

2. PROFESSIONAL DEVELOPMENT WEBINAR | COVID-19: THE PAST AND FUTURE OF STUDENT MARKETING & RECRUITMENT IN AUSTRALIA • Marcus Bingemann, Macquarie University • George Hernandez, Sofiri

Thursday 11 March 2020, Online

• Steve Nerlich, Australian Government Department of Education, Skills and Employment

283 attendees

WEBINAR | INDIA’S NEW NATIONAL EDUCATION POLICY (NEP): OPPORTUNITIES AND IMPLICATIONS FOR AUSTRALIA’S HIGHER EDUCATION SECTOR Wednesday 17 March 2021, Online • Lakshmi Iyer, Sannam S4

• Divya Sahni, Sannam S4

469 attendees

• Caryn Nery, Victoria University WEBINAR | IEAA FELLOWSHIP: TACTICS AND TIPS TO ACHIEVE YOUR GOAL

Tuesday 30 March 2021, Online

• Rebecca Cozens, Griffith University

• Dr. Alek Voninski, Edified and ETS TOEFL

• Kim Siemensma, International Education Association of Australia

• Elena Williams, Australia-Indonesia Consulting

FUTURE OF INTERNATIONAL EDUCATION FOR AUSTRALIA: MINISTERIAL ADDRESS BY THE HON. ALAN TUDGE • The Hon Alan Tudge MP, Minister for Education and Youth¶

167 attendees Wednesday 31 March 2021, Online recording

467 attendees

WEBINAR | VIRTUAL PROGRAMS: THE EU PERSPECTIVE • Dr Sake Jager, University of Groningen

Tuesday 20 April 2021, Online • Yara Vasina, University of Technology Sydney

110 attendees

• Dr Robert O’Dowd, University of León SPONSORING THE FUTURE: IEAA SCHOLARSHIPS AND FELLOWSHIPS VIRTUAL FORUM 2021 • Ahmad Zuriat Bin Ahmad Tejuddin, MARA Australia / Consulate of Malaysia (MARA) • Ahmed Al Smadi, Embassy of the United Arab Emirates Cultural Attaché • Joanne Barker, Independent Scholarships Consultant • Michael Bergmann, DFAT • Michael Bracher, Tetra Tech International Development • Anne C. Campbell, Middlebury Institute of International Studies • Joan Dassin, Brandeis University • Paulina Bustos Alanis, Mexican Foundation for Education (‘FUNED’) • Dale Druhan, The Australian National University 74

Wednesday 5–Friday 7 May 2021, Online

• The Hon. Phil Honeywood, International Education Association of Australia • Anna Kent, Deakin University • Alopi Latukefu, Department of Foreign Affairs and Trade • Dwi Larso, Indonesian Endowment Fund for Education (‘LPDP’) • Janne Laukkala, Australia Awards Indonesia • Wendy Martinec, La Trobe University • Cyril Obura, Mastercard Foundation • Fiona Pakoa, Independent • Hazar Salama, Kuwait Cultural Office

71 attendees

2. PROFESSIONAL DEVELOPMENT THE DIGITAL UNIVERSITY: IEAA ADMISSIONS AND COMPLIANCE (VIRTUAL) FORUM 2021 • Ben Ashby, Servian

• Ping Khoo, The University of Queensland

• David Atkins, Australian Government Department of Education, Skills and Employment

• Associate Professor Ute Knoch, University of Melbourne

• Nerida Bewick, Universities Admissions Centre • Mark Cameron, W3.Digital • Jon Chew, Navitas • Daniel Edwards, Australian Council for Educational Research (ACER) • Kate Fitzgibbon, RMIT University • Kirrily Goodsell, Australian Government Department of Home Affairs • Daniel Hibbert, Digitary • Hon. Phil Honeywood, International Education Association of Australia • Julia Hoon, Bond University • Meenu Issar, CQUniversity

Monday 17–Friday 21 May 2021, Online 141 attendees

• Marat Levit, Servian • Alicia Louise Lillington, Australian Government • Emma Marks, Australian Skills Quality Authority • Professor Sandra Milligan, University of Melbourne • James Murray-Beckmann, Digitary • Kate Pretty, Kaplan International Pathways • Neelam Shukla, University of Technology Sydney • Paula Soon, RMIT University • Diana Stevens, Australian Catholic University • Vicki Vaartjes, Tetra Tech International Development • Cris Vega, Tertiary Education Quality and Standards Agency

WEBINAR | IN CONVERSATION WITH BUTEX: UK LEARNING ABROAD POST-BREXIT • Rich Dunning, University of Liverpool

• Ashley Tanks, University of Wollongong

• Julie Lambert, University of Southern Queensland

• Simon Watson, University of Technology Sydney

Tuesday 25 May 2021, Online 78 attendees

• Gemma Proudley, University of the Arts London WEBINAR | AUSTRALIAN SCHOOL CURRICULUM OFFSHORE: OPPORTUNITIES FOR GROWTH REPORT LAUNCH • Peter Burgess, EdBiz

• Lisa Hayman, Victorian Curriculum and Assessment Authority

• Matt Clarke, SACE International

• Dr Stephan Muller, Haileybury

Tuesday 1 June 2021, Online 148 attendees

2. PROFESSIONAL DEVELOPMENT LIFE ONLINE: IEAA MARKETING AND RECRUITMENT (VIRTUAL) FORUM 2021 • Ben Apted, Strategic Project Partners

• George Hernandez, Sofiri

• Jen Bahen, Australian Embassy, Vietnam

• Michelle Hosemann, Independent

• Melissa Banks, Australian Trade and Investment Commission (Austrade)

• Toshi Kawaguchi, Study NSW, Investment NSW

• Cherry Barrault, Global Rev Gen

• Dr Carrie Kilpin, Department of Education, Skills and Employment

• Rolf Baum, Engineering Institute of Technology

• Helen Kronberger, Australian Trade and Investment Commission (Austrade)

• Brett Blacker, English Australia • Adam Brimo, OpenLearning Limited • Caroline Casagrande, Bureau of Educational and Cultural Affairs, US Department of State • Janelle Chapman, Australia Pacific Training Coalition • Kylie Colvin, University of Nottingham Malaysia • Cecilia Fan, China Higher Ed • Jake Foster, AECC Global • Harpreet Gill, Study Tasmania, Department of State Growth • Jazreel Goh, British Council • David Granzow, FutureLearn

Monday 7–Friday 11 June 2021, Online

• Marty Lock, Study Cairns • Livia McKenzie, UNSW Australia • Robert Parsonson, International Student Education Agents Association (ISEAA) • Fiona Reay, Coursera • Professor Simon Ridings, Edith Cowan University • Tanveer Shaheed, Macquarie University • Igor Skibickij, BONARD • Associate Professor Lan Snell, Macquarie University • Michael Willard, Department of Home Affairs

178 attendees

3. YOUNG PROFESSIONAL EVENTS EVENT

PRESENTERS

PARTICIPANTS

FLAGBEARERS FOR AN INNOVATIVE SECTOR: IEAA YOUNG PROFESSIONALS (ALL STATES)

• Rebecca Cozens, Griffith University

99 attendees

Wednesday 1 July 2020, Online INTERNATIONAL STUDENT STORIES IN A CHALLENGING TIME: IEAA YOUNG PROFESSIONALS (WA) Thursday 17 September 2020, Perth LEARN AND GROW: REFLECTION ON 2020 AND COVID-19 PANDEMIC: IEAA YOUNG PROFESSIONALS VIRTUAL EVENT (ALL STATES) Thursday 5 November 2020, Online

• David George, UNSW Sydney • Emi Hall, Lead Institute • Leo Manuel Cadete, Study Perth

52 attendees

• Adele Harper, University of Notre Dame Australia • ShuHui Yong, Study Perth • Jonathan Burrow, Flinders University

113 attendees

• Rebecca Cozens, Griffith University • David George, UNSW Sydney • Crystal Gordon, Trinity College, University of Melbourne • Adele Harper, University of Notre Dame Australia • Sowon Lee, Kaplan Business School • Nancy Ly, Study Queensland, Trade and Investment Queensland • Vali Ratanavali, RMIT University • Peline Tan, Victoria University • Katie Tribe, The University of Adelaide • Michael Wentworth-Perry, Austrade

MEET THE NEW IEAA PRESIDENT: IEAA NETWORKING (QLD)

• Janelle Chapman, TAFE Queensland

117 attendees

• Adele Harper, University of Notre Dame Australia

39 attendees

IEAA QLD YOUNG PROFESSIONALS SPEED NETWORKING EVENT

• Rebecca Cozens, Griffith University

46 attendees

Wednesday 3 March 2021, Brisbane

• Susan Schlinker, Queensland University of Technology

Thursday 26 November 2020, Brisbane SAY GOODBYE TO 2020! IEAA NETWORKING (WA) Thursday 26 November 2020, Brisbane

3. YOUNG PROFESSIONAL EVENTS EVENT

PRESENTERS

PARTICIPANTS

IEAA MEMBER NETWORKING (SA)

• Hon. Phil Honeywood, International Education Association of Australia

67 attendees

LOOKING FORWARD IN 2021: IEAA YOUNG PROFESSIONALS (NSW)

• David George, UNSW Sydney

25 attendees

Thursday 18 March 2021, Sydney

• Nicola Burge, University of Sydney

Thursday 4 March 2021, Adelaide

• Katie Hanna, StudyNSW, Investment NSW • Hon. Phil Honeywood, International Education Association of Australia • Toshi Kawaguchi, StudyNSW, Investment NSW • Sowon Lee, Kaplan Business School MEET THE CEO: IEAA YOUNG PROFESSIONALS (VIC)

• Crystal Gordon, Trinity College, the University of Melbourne

Wednesday 24 March 2021, Melbourne

• Hon. Phil Honeywood, International Education Association of Australia

57 attendees

• Sam Miles, Monash University MAKING MEANINGFUL CONNECTIONS – NETWORKING IN CONVERSATION: IEAA YOUNG PROFESSIONALS (WA) Wednesday 31 March 2021, Perth

INTERNATIONAL EDUCATION IN THE ACT: 2021 AND BEYOND-IEAA YOUNG PROFESSIONALS NETWORKING Wednesday 31 March 2021, Canberra

• Zoe de Reus, Practera • Adele Harper, University of Notre Dame Australia • Julissa Shrewsbury, New Work Consulting • Christiarne Carroll, The Australian National University • Dale Druhan, The Australian National University • Mike Ferguson, University of Canberra • Oliver Harrap, Study Canberra, ACT Government • Michael Wentworth-Perry, Austrade

37 attendees

36 attendees

4. FELLOWSHIP AND ONLINE MODULES Fellowship

Online modules Module 1: Intled essentials

Module 2: Data

14 2

Module 3: Transnational education

IEAA-AF

IEAA-F

IEAA-SF

(Associate Fellows)

(Fellows)

(Senior Fellows)

Members in the pipeline (i.e. working towards a goal): 87

Module 6: Admissions & compliance

Module 7: Learning abroad

41 4

Module 10: Teaching & learning

12%

Legend

63% Members vs. non-members

Registered

20%

Complimentary

3 7

Module 9: Scolarships & fellowships

Non-members

Module 5: Marketing & recruitment

Module 8: Pathways

Members

3 18 1

Module 4: Student life

Completed

Registered vs. Completed 37%

68%

ieaa.org.au

IEAA Annual Report 2020–21

Articles inside

Communications

Policy, advocacy and representation

Preface