your business best talk about it? In this session, Karrh will expose the false assumptions that hold some managers back when it comes to enlisting more messengers for the business. He will also share best practices developed firsthand with a number of service and delivery clients, and offer practical tips you can put to work right away. You will be prepared to “Know, Go, and Show,” providing your colleagues and customers what they need to share your story more consistently and more often.
8:00 AM – 9:15 AM Route Management Technology
9:30 AM – 10:45 AM Defensive Driving
CEU
1.25
Presenter: David Kroutil, Advantage Route Systems Want to stay up on the latest in technology and how you can apply it to your business? Ever wonder how handhelds can add to driver efficiency? Do you use route optimization to reduce mileage and increase profits? These are just a few of the topics that will be covered during this entertaining session. Time to brush up on what’s happening in technology! CEU
1.25 9:30 AM – 10:45 AM Creating Messengers to Grow Your Business
Presenter: Jim Karrh, Karrh & Associates
Even companies that are committed to efficiency and great customer service can find it difficult to grow. The missing piece for growth might be closer than you think: the hundreds of conversations that employees, customers, and friends have every day. How do the people who know
CEU
1.25
Presenter: John Rock, John P. Rock, Inc. Retired PA State Police Lieutenant John Rock, an experienced defensive driving instructor and former accident reconstructionist, will be discussing the necessity for defensive driving and driver training. His presentation will cover the No.1 cause of crashes, how complacency and distractions effect a driver controlling a vehicle, the impact of criminal and civil liability as it applies to drivers and management, the advantages of wearing seat belts and the consequences of not wearing one. The program will provide management and employees with an understanding of the importance that a commitment to defensive driving means to assuring every employee goes home safe after every shift.
11:00 AM – 12:15 PM Government Affairs Update: Impacts on Your Business
CEU
1.25
Presenters: Eric Dell, NAMA, and Cory Martin, IBWA
small business regulatory relief, federal tax reform proposals, bottled water sales bans, movements to privatize rest areas on interstate highways, and much more. Come to learn about these initiatives, and, more importantly, what you can do to take action on each of these issues.
11:00 AM – 12:15 PM Water Consumption CEU and the Influences on 1.25 Your Cognitive Function, Mood, and Your Risk of Illness and Disease Presenter: Lawrence E. Armstrong, PhD, Human Hydration, LLC
A growing body of published scientific evidence indicates that the volume of water you consume each day is related to your mood, mental performance, and information processing. Also, recent epidemiological research suggests that drinking an optimal volume of water each day will reduce your risk of kidney disease, obesity, metabolic syndrome, and diabetes, across years and decades. In this age of rising health-care costs, can you imagine a simpler, safer, more cost-effective behavioral change? Attend this session to determine how much you should drink each day. Are you a “low volume drinker”? Do you really need to drink eight 8 oz glasses each day? Find out during this session.
EDUCATION SESSIONS
in running contests? This session will help you determine what social media options best suit your business needs. Learn from IBWA members about the best practices to get the most return on investment for your efforts. Not on social media yet? Come and listen to how other bottlers, suppliers, and distributors are navigating this complex social world.
Don’t miss this must-attend session, which will discuss many of the issues impacting your business on a daily basis. Attendees will gain insight on SEP/OCT 2017
BWR
31