2012 | VOLUME 1
LIVE WIRE
THE I.B. ABEL COMPANY NEWSLETTER
OPGW HIGH LINE - CLINTON SUB Optical Ground Wire (OPGW) installation on the PPL Montour to Elemsport line
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PRESIDENT LETTER | TOC
“CHANGE IS THE ONLY CONSTANT” A Message from our President
These are exciting times at I.B. Abel, Inc. In spite of the difficult economic environment, we are prospering. You are the reason for our success. I am very lucky to be the president of an organization composed of so many energetic and talented professionals. Every day you deliver value to our customers by abiding by our guiding principles of safety, quality, and productivity. Despite our dedication, we still face significant challenges. Demand for our customer's products and services are down which means they have a reduced need for our services. We are expanding our product, service and geographic territory to find opportunities. We must continue to differentiate ourselves in these opportunities by providing higher value at a lower cost. I commend you all for the extra effort you put in daily to find innovative ways to meet this challenge. I am optimistic about the work on the horizon. The electrical and digital infrastructures are key components to a sustainable future. Users demand continually improving efficiency, convenience and reliability. As a result, the electrical grid and the devices and systems it supplies are advancing technologically at an accelerated rate. Our expansive expertise and services ranging from low voltage systems to high voltage transmission lines, position us to meet this demand. I am a believer in the adage that “change is the only constant.” This company has not been successful for almost a century by ignoring or resisting change. As a company we have embraced the challenges of change and thrived on the opportunities that change has presented. We will continue, as we have for nearly 100 years, to adapt our skills and services to stay on the cutting edge of our industry. We will continue to seek out customers who need our level of expertise and commitment to safety, quality and productivity. We are a company with multiple divisions providing a diverse range of services to public, private, government and commercial customers over a wide geographic area. This diversity is one of our strengths, but it does make it harder for us to stay connected. One of the goals of this newsletter is to keep you informed about what we are doing and where we are going. This is your newsletter. Please give us your feedback on what is included and what you would like to see in future editions. Thank you for your hard work and dedication in making I.B. Abel, Inc. a great company to work for and work with. Sincerely,
Patrick Kinsley, President
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“Change has a considerable psychological impact on the human mind. To the fearful, it is threatening because it means that things may get worse. To the hopeful, it is encouraging because things may get better. To the confident, it is inspiring because the challenge exists to make things better.” King Whitney, Jr.
Contents 03
Division Updates
07
Wellness
08
Safety
10
Customer Feedback
12
100 Year Anniversary
Communication Division Electrical Division Utility Services Division
Stress: Know the Signs
Safety Director Message Safety Approach Safe Driving
What our customers are saying
Introduction to “The Live Wire”
DIVISION UPDATES
DIVISION UPDATES COMMUNICATION OVERVIEW
“Communication provides a vast array of services and products including: structured cabling, service, outside-plant cabling, tower services, security, CCTV, and access control. Security was added as the division’s most recent offering, and is experiencing steady growth. As a division, we make every effort to strengthen and expand our current services while continuing to pursue new market areas in an effort to offer a broader range of solutions to our customers’ needs and broaden our scope of services. In continuation of this effort we are working to get all of our technicians BICSI certified. BICSI certification establishes standards for use in the design, installation, and integration of information technology systems. The attainment of this certification by our technicians will demonstrate continued commitment to our customers to be the best at what we do. With our constant attention to Safety, Quality, and Productivity, we will continue our success as we move forward. ” Jim Trebilcock , Vice President, Communications Division
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1 Nestlé Purina Pet Care Mechanicsburg (Cumberland County), Pennsylvania Contractor of choice for all networking, voice and security needs Project Coordination: Jim Trebilcock Project Supervision: Tom Marrero
2 Harley-Davidson Manufacturing Facility
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York (York County), Pennsylvania Installation and maintenance of electrical, networking, voice, security, CCTV and paging Project Coordination: Mike Costella Project Supervision: Jeremy Smith
3 Maryland State Wide Wireless Infrastructure Audit Visual inspection of every antenna, cable, and mount and documentation of location of each tower, the model, and corresponding serial number Project Coordination: Corey Mensinger Project Supervision: Dan Stremmel
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4 ES3, LLC – Distribution Center Strinestown (York County), Pennsylvania Provide the electrical, PLC, networking, voice, security, fire alarm, CCTV, paging and various other systems required for a fully- operational, automated facility Project Coordination: Jim Trebilcock Project Supervision: Doug Taylor
5 Scranton State School for the Deaf
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Scranton (Lackawanna County), Pennsylvania Installation of a new network system consisting of a Hybrid Fiber (24/12) 50 pair voice cable and an RG11 coax cable to nine IT closets Project Coordination: Mike Costella Project Supervision: Shawn Linden
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DIVISION UPDATES
ELECTRICAL OVERVIEW “What a great year 2011 was for the Electrical Division. With record employment we worked a tremendous number of man hours safely. On one project alone we worked over 50,000 man hours without incident. This would not have happened without our teams’ dedication and commitment to the Safety component of our guiding principles of Safety, Quality, and Productivity. It is also exciting to look at some of our current customers, a university hospital, an international motorcycle manufacturer, an international dog food maker, a national insurance company, a college and many more. The economy and increased competition are challenges we continue to overcome. This does not happen by chance. Our skilled individuals and very high standards when it comes to safety, equipment, and training prepare us for these challenges and new opportunities when they arise. A lot of hard work went into making 2011 a successful year and with the field and office staff we have I am confident that trend will continue in 2012 and beyond.” Denny Geiger, Vice President, Electrical Division
Communication Division
York College Freshman Dormitory York (York County), Pennsylvania Install power, lighting and fire alarm in the new freshmen dormitory Project Team: Joe Luckenbaugh - Project Manager (Electrical), Brian Shultz - Project Supervision (Electrical), Corey Mensinger - Project Manager (Communications) and Randy Spahr - Foreman (Communications)
UTILITY SERVICES OVERVIEW As we look forward to 2012 and beyond, I.B. Abel faces both challenges and opportunities in the market place brought on by continuing economic uncertainty leading to delayed spend by certain accounts, increased competition as our national merit and union competitors enter new markets, ongoing shortages of qualified craftspeople and the continuing day to day challenges of engaging in our industries. In spite of these challenges nearly all of the Investor Owned Utilities in the Northeast and Mid-Atlantic forecast large capital spend programs through 2015. The specific reasons for these programs vary from client to client, but a common theme of increased energy demand with the prohibitively high cost of new large generation facilities is a primary motivator. Aging infrastructure coupled with the need for levelized energy usage has presented tremendous opportunities for I.B. Abel and our Kinsley affiliates in the Utility marketplace. The Utility Services Division operates with an absolute commitment to Safety Quality and Productivity. Simply explained these three components of operations guide every aspect of what we do. If applied correctly and consistently, SQP will result in success. It may sound trite, but Safety + Quality + Productivity = Success. This very basic and simple premise, when practiced consistently and in concert with Human Performance (HuP) tools such as Peer Check, Two Way Communication, Questioning Attitude and the like, provide I.B. Abel a competitive edge that allows us to further distinguish ourselves from our competition. Like many of our customers we are continually seeking improvements in Safety, Quality and Productivity. Our team has distinguished itself in providing innovative solutions to challenges in these areas. As we move forward we must continue to refine and consistently apply best in class Safety Programs, Quality Assurance programs, Project Management systems, and Cost Controls which will lead to us setting the pace in Safety, Quality and Productivity in the industries in which we compete. 2011 has proven to be a remarkable and defining year for all of I.B. Abel. Our teams have distinguished I.B. Abel with strong responses to many storms including Hurricane Irene, Tropical Storm Lee and the Autumn Nor’Easter. I.B. Abel utility crews responded and provided Distribution and Transmission restoration services in Pennsylvania, Maryland, Connecticut, Massachusetts, Rhode Island and Michigan all the time receiving extraordinary recognition from our clients, many new, for outstanding SQP performance. Our transmission team provided emergency restoration services following a rare tornado that severely damaged regional 500 kV facilities. Our teams have worked over and under bridges, installed OPGW conductors on transmission facilities, and provided energized Transmission services at voltages up to and including 500kV. We launched our new Specialty Electrical/Transportation Group within the Utility Services Division that will expand our offerings in the public sectors and focus on providing these mostly government and industrial clients with the same degree of SQP commitment that our other Utility clients expect of I.B. Abel. We will continue to focus on improvement, consistent application of SQP/HuP programs and a strategy of controlled growth allowing us to provide the proper level of service to those customers that reward us with opportunity. In the coming issues of The Live Wire we will expand on the SQP processes and HuP tools that our teams have utilized and the benefits that they have provided.
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Willard R. Wolf, Vice President, Utility Services Division
DIVISION UPDATES
Penn State York Campus
Beasley Ford
York City Sewer WWTP BNR Improvements - Phase 2
York, Pennsylvania Repairing site lighting Project Managers: Andrew Mundis/Jeremy King Project Supervision: Greg Smolensky
York (York County), Pennsylvania Electrical work associated with the new showroom and parking lot lighting Project Manager: Scott Bowman Project Supervision: Brian King
York (York County), Pennsylvania (NOT SHOWN) Underground 15kv feeder upgrade, MCC Replacement, Coordination and NFPA 70E studies Project Manager: Stephen E. Laslo, P.E. Project Supervision: Bryan Henry
PPL Electric Utilities – Autumn Nor'easter / Snow Storm 2011 Restoration Pennsylvania and Connecticut Emergency Overhead Distribution and Transmission Storm Restoration Services Project Coordination: Alan R. Mann, John R. Rhone, Erika M. Young, Robert L. Zillweger Project Supervision: Ron Allen, Tee Bohn, Benjamin Frey, James Havrilla, Bernie Razawich, Barry Shoemaker, Ken Worthington
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DIVISION UPDATES
UTILITY SERVICES PPL Electric Utilities – Catawissa Bridge Bloomsburg (Columbia County), Pennsylvania Replace Conduit, Brackets and 1,600’ of 3-750 AL 15kvXIP cable under SR 42 Bridge Project Coordination: John R. Rhone Project Supervision: Charlie Muth
PPL Electric Utilities, First Energy / MetEd, National Grid, & DTE Energy – Hurricane Irene & Tropical Storm Lee 2011 Restoration Pennsylvania, Connecticut, Massachusetts, Rhode Island and Michigan Emergency Overhead Distribution and Transmission Storm Restoration Services Project Coordination: Alan R. Mann, Tara L. Lackman, Erika M. Young and Robert L. Zillweger Project Supervision: Ron Allen, Tee Bohn, Benjamin Frey, James Havrilla, Bernie Razawich, Barry Shoemaker and Ken Worthington
First Energy / MetEd 500kv Emergency Tornado Restoration Lewisberry (York County), Pennsylvania Emergency structure and conductor replacement, worked jointly with First Energy / Toledo Edison, restoration of 5007 and 5008 lines between Three Mile Island and Peach Bottom Project Coordination: John R. Rhone Project Supervision: Tee Bohn
PPL Electric Utilities – Jersey Shore Linden Tie Antler’s Bridge Linden (Lycoming County), Pennsylvania Replace existing bridge mounted cross arms and reconductor three phase electrical utility lines Project Coordination: Thomas C. Miller Project Supervision: Barry Shoemaker and Rich Nybeck
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WELLNESS
STRESS KNOW THE SIGNS WE ALL GO THROUGH STRESSFUL TIMES. In small doses, stress may be good for you when it gives you a burst of energy. But too much stress or stress that lasts for a long time can take its toll on your body. If you’re feeling overwhelmed by stress, you’re not alone. In fact a 2007 survey of Americans found that one-third of people are living with extreme stress. Get connected to how you’re feeling and learn about the effects of stress on your whole body.
STRESS CAN BE TOXIC TO YOUR BODY!
ARE YOU EXPERIENCING THE SIGNS OF STRESS?
• BRAIN & NERVES: Headaches, feelings of despair, lack of energy, sadness, nervousness, anger, irritability, increased or decreased eating, trouble concentrating, memory problems, trouble sleeping, mental health problems (such as panic attacks, anxiety disorders and depression)
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• SKIN: Acne and other skin problems • MUSCLES & JOINTS: Muscle aches and tension (especially in the neck, shoulders and back), increased risk of reduced bone density • HEART: Faster heartbeat, rise in blood pressure, increased risk of high cholesterol and heart attack • STOMACH: Nausea, stomach pain, heartburn, weight gain • PANCREAS: Increased risk of diabetes • INTESTINES: Diarrhea, constipation and other digestive problems • REPRODUCTIVE SYSTEM: For women – irregular or more painful periods, reduced sexual desire. For men – impotence, lower sperm production, reduced sexual desire • IMMUNE SYSTEM: Lowered ability to fight or recover from illness
Feeling angry, irritable or easily frustrated Feeling overwhelmed Change in eating habits Problems concentrating Feeling nervous or anxious Trouble sleeping Problems with memory Feeling burned out from work Feeling that you can’t overcome difficulties in your life Having trouble functioning in your job or personal life
Personal problems are a normal part of living. Different demands and pressures can cause everyone to experience problems from time to time. Some issues can be solved alone; others require help. Personal problems can affect our emotional well-being, job performance, home life and health. WellSpan Employee Assistance Program (EAP) provides confidential, professional care to help individuals identify and resolve personal and workplace issues. If you feel overwhelmed, unable to cope and feel as though your stress is affecting how you function every day, it could something more, like depression or anxiety. Don’t let it go unchecked. For a referral to local services, contact the
WellSpan EAP at 1-800-673-2514 or visit www.wellspaneap.org.
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SAFETY
SAFETY MESSAGE “Zero Incidents is our mission at IB Abel. Safety is achieved through personal and group accountability. In order to have a complete safety program we need each of our crew foremen to reinforce good, safe work practices. We ask all our foremen to be leaders! We have realized the need to implement initiatives that will continue improving on the work that is already being done. In addition to zero incidents we expect that our workforce will act professionally. Successful companies adopt safety as a core value, and demonstrate this value through actively caring for their employees. Safety is viewed not as a cost, but as an opportunity to achieve superior business performance. Not surprisingly, good safety also drives good business outcomes. Continuous safety improvement is an ongoing process, requiring perseverance, commitment and action from people throughout the organization. The final vision is a workplace that is free of incidents and injuries, where safety is integrated into the business processes. Starting in October and finishing in early December, I.B. Abel trained over 40 foremen in the National Electrical Contracting Association’s Line Construction Foreman training module. I.B. Abel, Inc. sets out to train its entire workforce each month to help in fostering its safety culture by delivering monthly OSHA Transmission & Distribution refresher training, annual CPR, First Aid and Pole Top Rescue training, annual line worker rigging training, annual confined space training, crane licensing training and numerous other specialized training as needed. To continuously improve the safety culture requires a commitment and constant reinforcement from everyone throughout the organization. The result is a product that has zero incidents, is free from injuries and it will have a proud workforce that has integrated safety into its business culture. This integration comes in the form of our Monday Morning Safety Topic, our I.B. Abel, Inc. Tool Box Talks, usage of IBEW Local 126’s monthly safety talk, and follow-up to the I.B. Abel, Inc. safety committee meeting. Each of these initiatives helps lead the workforce in carrying out safety discussions each week. In all, the expectation is that the entire workforce has 10 safety discussions each month. We are proud of the performance of our workforce. They understand that there is little compromise between safety and performance. Improvement in safety performance impacts a company’s culture, and the attitudes and behavior of its people. The outcome is a shared sense of trust, cooperation, loyalty, and commitment. Morale is lifted, and so are safety and performance.” Robert L. Zillweger, Director of Safety and Quality, Utility Services
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SAFETY APPROACH
At I.B. Abel our senior and field leadership team exemplifies our safety culture and commitment by investing in up skilling our workforce. This is accomplished each month through extensive and specialized training for all employees and through fostering an environment that affords employees the tools to be successful. This spurs the successful implementation of our safety processes.
We have a four step approach to help us achieve our goals: 1 LEADERSHIP
Effective engagement with employees is the key to success. This means more than leaders having a passion for safety. Leaders have to drive that passion through the organization from the top, engaging the entire company and by making everyone accountable for the company. I.B. Abel works to ensure that each individual understands their role in creating and sustaining a total safety culture. Leadership also reviews the current strengths and weaknesses of the culture to identify latent weaknesses that must be overcome to move safety forward. Finally, we develop a high-level, easily understood and achievable plan, to move the organization forward. This includes a clear vision of the desired objectives and milestones to gauge our progress, and a communication strategy to ensure the message is consistent across the organization.
2 ESTABLISHING EXPECTATIONS
After having articulated a vision and created a strategic plan for our organization, our next step was to establish expectations across the divisions. Every member of the organization, from the president to the newest hire, has to be clear about their role and responsibilities and needs to know what they are held accountable for. Once these expectations are delivered, leadership then works for improvement opportunities within our processes.
SAFETY
DRIVING SAFETY According to OSHA, every 12 minutes someone dies in a motor vehicle crash, every 10 seconds an injury occurs, and every 5 seconds a crash occurs. Many of these incidents occur during the workday or during the commute to and from work. While motor vehicle crashes are a leading cause of death and injury, there are ways to minimize the potential for you to become one of these statistics. Throughout the year, and particularly in the winter, we encounter rain, snow, ice, fog, and darkness which increase our chances of an accident. In addition to utilizing extra caution and maintaining slower speeds, here are a few things to keep in mind when operating your company or personal vehicle.
3 DEVELOPING SAFETY LEADERSHIP
Companies aiming for zero incidents must engage their field leadership as well as the employees. This effective engagement is the key to the success of the company. Safety leadership must come in the form of a passion that resonates throughout the workforce. In order to achieve and grow this passion, I.B. Abel continuously is developing the skills and tools to drive safety across the organization.
4 INTEGRATING SAFETY
The final step is integrating these principles into all existing management systems. If employees believe the existing management systems are ineffective, they are less likely to participate in safety through those systems. To address this potential issue, we engage the workforce on a weekly basis to help in redesigning principles that encourage and reinforce employees’ participation in safety.
Winter driving:
Rain and fog:
Slow down on ice or snow. Braking distances on ice can increase from 4 to 10 times normal. Avoid slamming on the brakes; use an even, quick, pumping action for rearwheel drive and slow, steady pressure for front-wheel drive. • In case of a skid, turn the front wheels in the direction of the skid. • When coming to an icy spot, slow down gradually to retain more control of your vehicle. • Keep the windshield washer reservoir completely full. • Completely clear both front and back windows of snow. A peephole is not enough. • Make sure you have proper snow tires or all-weather radials in good condition. • Give yourself extra time to get where you need to go. • On bright days, wear a good pair of sunglasses or use the sun visor.
• Keep windshield wipers on. Make sure they are in good repair. • Turn on the defroster and/or fan to cut condensation on the inside of the car windows. • In fog, roll down the side window part way so you can hear better. • Keep headlights on low beam. • Slow down but keep moving. Don't stop unless you can get completely off the road. • On wet pavement, apply brakes smoothly and evenly.
Night driving: • • • •
Make sure mirrors, lights, and windshield are clean. Never wear sunglasses at night. Check to see if headlights are properly aimed. After dark, give your eyes a chance to adjust before starting to drive. • Turn headlights on before dusk so other drivers can see your car. • If lights from an oncoming car make it difficult to see the road, focus on the right edge of the pavement. The human eye takes seven seconds to recover from headlight glare. • Reduce speed; you should be able to stop in the distance provided by your headlights.
And Finally: Here are two precautions that will make major contributions to your safety no matter what the hour or the weather: • DO NOT drink and drive. Alcohol dims alertness, impairing driving ability by about 30 percent after as few as two drinks. Don't ride with someone you believe is under the influence, either. Adopt the "designated driver" approach. • Use your seat belt and insist that passengers use theirs even in vehicles equipped with air bags.
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CUSTOMER FEEDBACK
TELL
What our customers are saying about us. “Just wanted to let you know what a stellar group of guys you have. They all did a fantastic job, especially Dan Stremmel who came back after he was already half way home. I could not have completed the job without their efforts.” Phillip Deater, RCC Telecom Project Manager
“Your crew has been wonderful. Amy Avery, Connecticut Light & Power Customer
“…From the first meeting with Lynn Meckley at the outset of the project to the few busy hours before the equipment start-up, the electrical work was completed both efficiently and with a high degree of skill. The work associated with the running of the conduit on this job stands out as one of the more challenging parts of the entire project. Jeff Snelbaker and Ryan Scott should be commended on the high level of skill displayed in performing this task. They were able to work with the Kinsley crew and around my staff in getting the job done. They were on time, efficient, and kept the workplace clean. I want them to know that I appreciate their efforts.” John S. Smith, New Freedom Borough Wastewater Treatment Plant, Director of Wastewater
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“Please pass along our thanks to everyone in the Communications Division at I B Abel who has supported BIG Wireless’ customers particularly in the Delmarva region. During the recent hurricane, none of BIG’s customers experienced any outages related to poor weather seals or any major alignment issues. I think that that speaks volumes to the quality of work that Abel’s personnel are performing on BIG’s behalf during installation and maintenance activities. Once again, thank you and your team in supporting our customers.” Roger Hayes, Business Information Group, Inc. / BIG Wireless, LLC Director of Operations
“I.B. Abel crews, under the direction of General Foreman Benjamin Frey, did an outstanding job.” Robert J. Reilly, PPL Electric Utilities Construction Supervisor
CUSTOMER FEEDBACK
“I appreciated the crew that worked at my home. They were outstanding and deserve a commendation.” Crews: Jonathan Wyles, Jake Allen, Mike Hand, Ryan Mirandou, Charles Morinelli, Carter Moyer, Mike Cerifko, Dave Dodson, Mark Davis, Ed Houmas, and Andy Richter “…as storm restorations are winding down, I wanted to take a few minutes to express our sincerest appreciation for the support provided by your crews under John Rhone's supervision. Upon arrival in Connecticut your convoy of crews were split in half with John Rhone's group assigned to the Willimantic branch of the Connecticut Light and Power Company. We experienced one of the most destructive storms we have ever experienced (at least within the last 25 years that I have been with CL&P). Your employees were exceptional in helping us put our distribution system back together and restoring power to the 800,000 customers that lost power from Storm Alfred's wrath. CL&P's supervisors overseeing your crews in the Willimantic area spoke highly of your employees. Our supervisors were impressed by your crews willingness to tackle any job that was given to them. They performed the work safely, quickly, and efficiently. It was obvious to all of us in Willimantic, by the number of jobs completed each day, that the crews had a mission to work hard and restore power to as many Connecticut's customers as possible. I also would like to specifically thank John Rhone for his efforts to assure whatever we needed was completed by the crews. It was a pleasure working with him. Again, thank you and all of your employees for your restoration assistance.” Franco Cristofaro, Connecticut Light & Power Incident Commander
“It’s starting to look like Mother Nature isn’t on PPL Electric Utilities’ side this year. We’re glad your company is. Thank you for supporting our massive cleanup and restoration following last month’s unseasonal snowstorm – the fourth major storm to hit our service territory this year alone. Here’s hoping that you and your employees enjoy good health and success. We stand ready to assist you should you have a need in the future.” Bill Spence, President and Chief Operating Officer of PPL Corporation, and Dave DeCampli, President of PPL Electric Utilities
“Funny thing, I was just asking one of our contracts managers if you guys were on the property for our latest storm event. He said “yes” but could not recall which FCC was assigned to your group. I’m sure whomever it was very lucky to be working with I.B. Abel. I mean it; you guys have been the best I have ever worked with... hands down.” Jim Ritchie, National Grid Lead Coordinator, Transmission & Distribution Work Methods
THE LIVE WIRE NEWSLETTER
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620 Edgar Street York, PA 17403
100 YEAR ANNIVERSARY
INTRODUCTION TO “THE LIVE WIRE” As we approach the 100th anniversary of the founding of I.B. Abel, the inaugural issue of “The Live Wire” is a most welcome communication tool that will allow all of us the opportunity to openly share and recognize our company’s accomplishments and achievements as we move forward to this momentous occasion. Each division will showcase projects, profile key employees, highlight individual accomplishments, review programs and define objectives.
For general company information, contact one of our divisions:
Electrical Division: Denny Geiger (717) 324-2205 dgeiger@ib-abel.com
Communication Division: Jim Trebilcock (717) 577-3081 jimt@ib-abel.com
Utility Services Division: Willard R. Wolf (717) 577-1685 wwolf@ib-abel.com
To provide feedback, please contact: Erika M. Young via phone: (717) 676-1112 or e-mail: emyoung@ib-abel.com
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