Hi
No
6–10
Maybe
10+
G e
Em
Yes
l Reach hica p a r og
Importer Exporter
months
3–5
n the last two taff i yea ds e rs y plo st more aff in th e ir ng
2 xt 1 ne
0–2
Area ur bo
ess usin nB i s ar the North H ar s in ar
Ye
Ye
MEMBERSHIP SURVEY
Nationwide Local
More than 67% of respondents have been
Almost 80% of respondents have employed staff
Just over half of the businesses who completed the
in business for longer than ten years; 48%
in the last two years; nearly 50% believe they
survey are nationwide, 35% are local, and importers
have been based in the North Harbour
will hire more staff over the next 12 months.
and exporters each account for 6% of respondents.
area for the same length of time.
Bu
You Spoke, We’re Listening
over per Annum Turn s es sin
One final note – if you have an issue, don’t hesitate to get in touch at any time. Whenever a North Harbour business owner, employee, or property owner has a problem, we want to know about it – and we’ll do our best to help you solve it. You can always reach us via our website at businessnh.org.nz, or by phone on 968 2222. 16
AU G U S T 2 0 1 6 F YI B US I NES S NH. ORG. NZ
The majority of
$5m–$10m
respondent businesses
$1m–$5m
(35%) have an annual
$500k–$1m
Right from the beginning, Business North Harbour’s purpose has been to serve and advocate for its members. In partnership with our business owners, employees, and property owners, we provide strong representation on the issues they’ve told us are most important.
$250k–$500k < $500k
Sta
Any decisions that support or restrict business growth opportunities, impact on the cost of business, or restrict or enable economic development, get our attention and action as we strive to empower economic prosperity and growth for our members. Whenever an important issue arises, we seek your input so that we can represent your interests to regional and central government, economic development agencies, the Upper Harbour Local Board, or any organisation making decisions that will affect you. And how do we know what’s really important to our members? We ask you! One of the ways we do that is via our annual membership survey. Every year, we gather information critical for advocacy projects, such as transport, crime prevention, and access to investment. This year’s survey ran from June to July, and provided some interesting insights into who you are, what you value, and how we can best continue to work on your behalf. The member feedback also provided valuable information about the services, training, and communications that you find most useful and worthwhile. Your input helps us shape and improve all our programmes and services, year on year – so our thanks go to everyone who participated in the survey.
$10m+
turnover of between $1 million and $5 million.
iness Bus f o ge Only 7% of businesses Start–up Growth
are still in the start-up phase, almost 50%
Mature
are in a growth phase,
Exit
and 45% identify as mature businesses.
Key challenges identified by businesses in the survey include: •
business profitability
•
a lack of skilled staff
•
difficulties with compliance
•
traffic issues such as congestion, delays, and parking.
Business North Harbour opportunities of interest included: mentoring, student internships, and service as a member of the executive board. The most valued option – highlighted by 65% of respondents – was industry cluster groups (see our report on the North Shore Commercial Property Group on page 7).