EMPLOYEE HEALTHCARE
Melita Teo
Lisa Sun
AIA Singapore
Mercer
Dr Joseph Soon
Raffles Medical Group
Claiming top spot this year, AIA Singapore
In response to the increasing pressure felt by its
Serving more than 9,000 corporate clients
offers an extensive range of group insurance
clients to deliver value and drive growth, Mercer
through its panel of clinics, Raffles Medical
products to meet its clients’ life needs, as well
has developed a range of new solutions over the
Group has maintained collaborative relationships
as a comprehensive range of employee benefits
past year to address these new demands.
with major multinational corporations and
solutions, which include term life, accidental
These include greater choice in benefits,
death and dismemberment, medical, dental,
better HR metrics and analytics, and a new
critical illness and long-term disability products.
flexible health benefits plan, among others.
“We adopt a proactive approach in assisting
“In 2014, Mercer was able to strengthen
government agencies in their corporate wellness programmes. “With the ever-evolving healthcare needs of corporate companies, Raffles Medical
our corporate clients to better manage their
our consulting teams with talent from across
will continue to support them in managing
employee insurance programmes,” said Melita
the world, bringing valuable experience,
healthcare costs and improving the health,
Teo, chief corporate solutions officer at
perspectives and a broad scope of expertise
wellbeing and productivity of their employees,”
AIA Singapore.
to the firm,” said Lisa Sun, ASEAN managing
said Dr Joseph Soon, general manager of
director of Mercer.
Raffles Medical.
In the past 12 months, AIA has continued to strengthen its position in the market through
She added several of Mercer’s new offerings
“The growing interest in workplace safety
proactive engagement and collaboration with
in 2014 made use of technology for greater
and health, workplace health promotion and
corporate clients. It has also strengthened its
efficiency and effectiveness, providing its clients
designated workplace doctors programmes by
internal operational processes and broadened
with increased cost savings and ease of use.
HR practitioners will also offer fresh and deeper
the capabilities of its team so it remains relevant
The company is also looking forward to
and reliable to meet its clients’ evolving needs as
developing more innovative cutting-edge
well as industry standards.
offerings that address the complexity of its
In the employee health sphere, AIA offers
clients’ evolving needs in the coming year.
AIA Vitality, “a science-backed wellness
“In Singapore, we service a large number
collaborative opportunities with companies for us.” He observed the Singapore economy had continued to improve since 2010 and many companies were beginning to embark on more
programme that works with your employees to
of multinational and domestic clients across a
specific healthcare services in the areas of
make real changes to their health”.
range of market segments and industry sectors,”
occupational health and workplace safety as
Sun said.
their needs evolved.
This is aligned with the government’s Healthy Living Master Plan, making healthy living
“Over the years, this diversity of experience
He stated, however, that mitigating issues
easily accessible and affordable to employees
and deep understanding of the marketplace
such as rising healthcare costs and maintaining a
with membership fees of $3 per month.
has enabled us to tackle issues in a proactive
productive workforce was still key to many
manner and to develop comprehensive end-to-
HR practitioners.
“We will continue to proactively collaborate and engage our clients and partners to further
end products and solutions addressing critical
strengthen our reliability and resilience, to
client needs.”
“Healthcare costs will continue to rise given the manpower crunch in the healthcare industry,
instil confidence in our clients, innovate better
which will inadvertently have an impact on
solutions and keep us on the path of sustainable
companies using healthcare services,” he said.
growth,” Teo said.
“It is therefore important for employee healthcare to be managed in an integrated manner for a comprehensive corporate solution.”
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HR VENDORS OF THE YEAR
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2014
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