Customized Home Care That Eases Social Isolation

Now Open and Ready to Serve WNC CareHeartedly Offers Customized Home Care That Eases Social Isolation and Supports Health and Independence

According to the Centers for Disease Control, social isolation and loneliness in older adults puts seniors at risk for serious medical conditions, including heart disease, stroke, dementia, depression and anxiety.

To help ease social isolation that has been further exacerbated by the pandemic and to support seniors’ health and independence, CareHeartedly offers customized companion personal care and nonmedical in-home care, including virtual caregiving.

Based in Hendersonville and providing services throughout Western North Carolina, CareHeartedly is a locally owned, independent provider that offers non-medical home care such as companionship, safety support, assistance with daily activities and more.

During his time as a paramedic, CareHeartedly CoOwner Justin Vickers had a lot of interaction with older adults and witnessed first-hand the kinds of accidents that can happen in the home – insights that factored into his and his wife Co-Owner Meghan Vickers’ decision to open CareHeartedly.

The CareHeartedly team includes seasoned nurses as well as a supervisor who specializes in infection control and another who is a licensed social worker for mental health issues.

To ensure a reliable and trustworthy staff, all potential employees are interviewed in person before proceeding with the hiring process. Rigorous background checks are done on all management and caregiver staff. Types of Help CareHeartedly Can Provide Personal Care Services That Include Help With Basic Activities of Daily Living Such as: • Bathing, showering and getting dressed • Toileting and catheter care • Teeth and denture care • Mobility assistance and transferring • Feeding and eating assistance • Hair, nail and skin care • Medication monitoring and reminders Companion Care Services That Can Help Seniors Stay Active and Socially Engaged Include: • Companionship and socialization • Activities like reading, games and crafts • Enjoying the outdoors and gardening assistance • Light cleaning and organization • Laundry, folding and changing of linens • Meal preparation • Shopping and errands • Transportation to appointments • Assistance paying bills • Medication reminders Additional Services Include: • Alzheimer’s and dementia care • 24-hour care/365 days a year • Hospice support and respite care • Post-surgery recovery care • Home and property maintenance • Telehealth/virtual caregiving - a remote caregiving approach that can involve general check-ins, safety check-ins, remote vital sign and symptom monitoring and medication reminders

Call or Visit Us Online to Learn More About Our Packages & Special Offers! (828) 595-5734 | CareHeartedly.com 109 South Main St, Suite 3, Hendersonville, NC

• Is bonded and insured for up to $1 million; and • Conducts criminal background checks and does other pre-employment screening of their employees. Because the cost of home care is typically out of pocket, some people consider hiring an individual themselves instead of using an agency. If you are exploring that option, consider running criminal and other background checks on the caregiver and get client references. If you go the non-agency route, you also will need to make a plan for: • What happens when the individual caregiver is ill or unavailable; • Withholding taxes, Social Security and

Workers’ Compensation Insurance; • Homeowner’s insurance that would cover if a caregiver is hurt on the job; • Hiring an individual caregiver with flexibility to change with your needs; and • What actions to take should the caregiver harm your family member.

Home Health Care

Home health care is in-home medical care ordered by a doctor. The cost is often covered by private health insurance or Medicare. Home health care procedures are performed by medical professionals and include services such as skilled nursing care, medication management, wound care, physical therapy and disease management training. Home health care professionals are in a patient’s home only long enough to carry out treatment.

Home health care is typically prescribed after a hospital stay. A home health care prescription can be taken to any licensed agency covered by your insurance. To be proactive with your planning, research agencies before a hospitalization occurs. When choosing a provider, be sure the agency: • Is licensed; • Accepts your loved one’s insurance; • Can begin providing services within 48 hours; • Is on call 24 hours a day; • Has a policy for you or your loved one to be able to reject particular care providers if you or your loved one don’t like them or feel they are not a good fit; and • Gives you references from a current patient, a patient’s family member and a business that refers to them. As we and our loved ones age, there may be times when home care and home health care will be needed. By understanding what these different services offer, the most appropriate in-home help can be found.

HOME CARE RESOURCES

North Carolina home care agency licenses can be checked at the N.C. Division of Health Service Regulation at NCDHHS.gov/DHSR/

Reports.htm.

A comparison of home health care agencies, a checklist for interviewing and more tips for finding the right agency can be found at Medicare’s page at Medicare.gov/

HomeHealthCompare. More about local Home Care and Home Health Care providers and services they provide can be found on our chart on page 42.