SAFETY FIRST
Technology Refresh Upgraded 9-1-1 Center adds to area’s public safety, quality of life
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Un Young Lee, assistant director of Huntsville Madison County 9-1-1, checks one of the computers in the new Operations Room as Director Ernie Blair looks on.
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initiatives oct 2020
he new Huntsville-Madison County 9-1-1 Center is open and ready for your call, if you ever need emergency help. Hopefully you won’t, but it should give you peace of mind the new center is twice as big to serve our community’s growing population. “9-1-1 has been live in both places as we made the transition, let me be clear about that,” said Ernie Blair, the Center’s CEO. “Every piece of 9-1-1 technology has been refreshed and updated. This was an opportunity to do that, and I will boldly say you will not find a 9-1-1 center anywhere that’s ahead of us.” The center has about 200 people on staff altogether, with several dozen on shift at any given time. Under one roof, you’ll find seven agencies working together to respond to calls. There are four 9-1-1 operators, plus the Huntsville Police Department, Huntsville Fire & Rescue, Madison County Sheriff ’s Office,
A HUNTSVILLE/MADISON COUNTY CHAMBER PUBLICATION