February 2021 Digital Issue of HR Professionals Magazine

Page 22

Benefits of Manager Self Service Software Managing several tasks at once can be challenging. However, balancing work tasks while leading a team can feel impossible. The good news is employee management software (EMS) helps leaders reduce time spent on manual labor tasks. So, let’s discuss what EMS is and the benefits of using manager self service throughout your organization.

What Is Manager Self Service? Manager self service (MSS) is a type of employee management software that lets supervisors perform essential tasks that would generally require HR’s assistance. Manager self-service features make it easy for supervisors to handle many labor-related tasks, including schedules, time-off requests, and performance reviews. MSS also provides access to a variety of employee-related data like payroll, HR, and attendance: Attendance Managers can ensure accurate employee payroll by using self-service solutions to edit and approve time cards. MSS provides a detailed view of employee clock statuses to see who is clocked in or out at any given time. This view allows managers to complete tasks proactively. Staff Manager self-service software also shows an overview of active/inactive staff, including those on sick or FMLA leave. This visibility ensures department leaders are always aware of what is happening with their team. Events Another vital aspect of manager self service is the ability to maintain employee morale. MSS tools foster company culture initiatives by providing visibility to important staff events like anniversaries, birthdays, performance reviews, pay raises, and more. Reporting Managers also need access to employee and attendance metrics. MSS gives managers the ability to run reports for important information like labor expenses, available accrual balances, and time card details. This reporting lets leaders play a more active role in managing their teams. 22

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Who Is Manager Self-Service Software Designed For? Manager self service is designed for mid-level managers to prioritize and complete employee-related tasks. Ideally, managers have the option to access a self-service solution either on their computer or smartphone. This accessibility gives them the freedom to manage their employees no matter where they are working. Manager self-service systems also make it easier for HR managers to delegate responsibilities to department leaders while maintaining company-wide accountability. Keep in mind leaders may need manager self-service training depending on the level of access they need. Check with your provider to see if they offer a help center for manager self-service.

How Does MSS Relate to Employee Management Software? Employee management software (EMS) is a comprehensive set of employee management tools needed to keep track of employee information. Types of EMS include: • Payroll and HR manager self-service platforms • Employee tracking and monitoring software • HR employee learning and a ppraisal applications • Employee collaboration and communication technology Companies typically use information housed in employee management software as their source of record for their payroll and HR workflows. Employee management software then populates what managers see in their self-service application, which is why companies often implement an employee self-service solution first and then add manager self-service later.

The 3 Biggest Benefits of Manager Self Service Manager self-service empowers leaders to view important employee information,

manage labor adequately, and proactively monitor employee events. Here are three more benefits of utilizing a manager self-service solution: 1. Manage Employee Time Efficiently A unified self service solution streamlines access to employee information across HR, attendance, and payroll. This comprehensive approach to time management increases speed and accountability while reducing the risk of errors. Here are a few more ways manager self service helps leaders supervise time: Proactive Management of Overtime Hours Leaders can view real-time clock-in statuses, including employees who are already in or approaching overtime. Proactively managing overtime hours gives managers a more hands-on role in controlling labor expenses. Quick Adjustments for Employee Absences Some solutions offer scheduling alerts that notify leaders about overlapping shifts, schedule variances, time-off requests, and absent or late employees. Managers can make quick adjustments to keep workforce productivity balanced. Streamlined Employee Scheduling With employee data housed in a single solution, managers can assign hours to more than one employee at a time. Managers can instantly view each schedule’s total labor cost and ensure they are not over or understaffing. 2. Easily Enforce Company Policies Manager self-service tools also enforce company policies by facilitating greater collaboration between managers and HR professionals. HR departments can delegate compliance-related tasks to managers so that they can enforce company policy in the following ways: • Email or phone notifications alert managers when it’s time to conduct employee performance reviews. • Managers can access disciplinary actions for better oversight and follow-through with employees. • Company alerts and team updates


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