Readers Choice 2017
Best Recruitment Firm - Mass Recruitment ER WINN
People Advantage
Mass recruitment is big business in Singapore and Southeast Asia, with large numbers of both roles and candidates, as well as a broad range of experience levels, involved with any single contract. But that doesn’t mean the recruiters can afford to ignore customer service and engagement as a priority – far from it. For Ezra He, Account Director, these are the two distinct advantages that help People Advantage stand out in the market, and in the Best Recruitment Firm – Mass Recruitment category of the Readers’ Choice Awards. “This means conducting regular engagement sessions with both our clients and candidates to gather feedback on how we can add value to them,” he said. The solid backing of parent
EZRA HE Account Director People Advantage
company Certis also helps to ensure People Advantage has a strong candidate pool to compete for the biggest recruitment contracts. “We’re also indentified as one of Certis’ three major recruitment engines” He said. “That’s massive! These welltuned engines power our recruitment needs and enable us to expand our candidate pool.” The future also looks strong for the three-time winner in this year’s Readers’ Choice Awards, with He noting that the company is embarking on multiple new projects to expand the business even further. “One of our key priorities will be to look out for and implement more efficient and innovative technologies to further value-add to both our customers and candidates.”
Best Recruitment Firm - Client Experience ER WINN
SIMON BRADBERRY Managing Director Resource Solutions
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Resource Solutions
Client service and experience can often take a second tier position when a recruitment firm considers its biggest priorities, but for Resource Solutions, they are the first and foremost focus. Simon Bradberry, Managing Director, says the company prides itself on being “big enough to count” but also “small enough to care”, with enhanced client support available through Global Service Centres located in both India and the Philippines. He was absolutely thrilled to see the company take out the Best Recruitment Firm – Client Experience accolade at the HRM Asia Readers’ Choice Awards for the second year in a row. “We’re delighted to have received the award for Best Client Experience,” he said. “The whole team, across all C O M M E M O R AT I V E G U I D E
accounts and locations, has worked so hard over the past year, and for that dedication to our clients to be recognised with this award is really inspiring and gratifying. “We feel it’s a hugely positive endorsement from our clients and that they not only trust us but enjoy working with us,” Bradberry said. The client focus has ensured strong returns, with many long-standing commitments from both large and small organisations in place. “The future looks really positive, and hugely exciting,” Bradberry said. “As awards like this prove, we’ve got a great team who are living and breathing our mission of always striving to reimagine what the industry defines as ‘best’. That bodes really well for the future.”