Gold
DEVELOPMENT CATEGORY
HKMA AWARD FOR EXCELLENCE IN TRAINING & DEVELOPMENT 2017 SUPPLEMENT
72
Stanley Yau, Directo r, Human Resource s& Administration, Ho ng Kong Airlines Lim ited
Hong Kong Airlines Limited
Flying Beyond Your Career (Engineering License Trainee) ELT
H
ong Kong Airlines Limited currently employs 3,700 staff within Hong Kong and 300 globally. Many of these employees are engineers and given the fact that working with planes is a high-stakes game, professional knowledge and technical ability are paramount. The success of L&D programmes throughout the airline is largely due to comprehensive support from the senior management who have given a very high priority to L&D as it significantly impacts both short- and long-term business strategies. The airline now offers candidates an industry first L&D programme that combines technical training with business management skills. Stanley Yau, Director, Human Resources & Administration, Hong Kong Airlines Limited articulated, “Undergoing rigorous external and internal training, trainees are enriched in the latest aircraft technologies and project management skills, meanwhile gaining the skills of an experienced technician.” The programme, which started out as the brainchild of frontline engineers, was subsequently developed by line managers and maintenance professionals and is now being rolled out at all levels across the organisation. In terms of what has made the programme so successful, Yau emphasised the importance of cross-team collaboration during the
development and rollout phases. He explained, “When you are planning and designing an L&D programme, you have to think win-win. In this way, when we design programmes that are directly linked to business needs and engage business leaders to help hone the training content, the content is extremely effective. When we help staff to develop their full potential in the areas that matter most, we can at the same time also help the airline reach even greater heights of professionalism in the future.”
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When you are planning and designing an L&D programme, you have to think win-win.
People • Planning • Future HR Magazine • hrmagazine.hk
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—Stanley Yau Director, Human Resources & Administration Hong Kong Airlines Limited