Fostering the Growth & Education of the Tourism Industry Hospitality Newfoundland and Labrador offers a wide range of training and education products and services specifically designed for tourism organizations. By offering resources, such as information on industry standards and labour initiatives, Hospitality NL hopes to foster the growth of our members, as well as the industry itself. Training programs include topics such as customer service, food & beverage, responsible alcohol service, occupation-specific training and even customizable options! Learn more online at www.hnl.ca/training or contact Hospitality NL’s Manager of Workforce & Industry Development, Juanita Ford.
TOURISM TECHNOLOGY TRAINING Staff of the Clarenville Inn completed WorldHost in June.
We offer: One-on-one customized guidance to better serve your customers and clients asic, intermediate and advanced B mentoring, workshops, webinars and online tutorials Ask a question! Discover best practices to fit your unique tourism business needs Working with you to help grow your tourism business through technology. Contact Hospitality NL 1-800-563-0700
A group of CNA Hospitality Tourism Management students work together in a WorldHost workshop.
NEWLY CERTIFIED
technology@hnl.ca
ROLAND PENTZ, WABUSH, LABRADOR First Emerit certified Freshwater Fishing Guide in Newfoundland & Labrador!
SUMMER 2017
Training Coordinator, Allie Bourden, instructs a participant during a Food & Beverage training workshop.
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