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“ Service is a way of life at IHCL. We live it every minute of the day. This inimitable level of service is unique to the IHCL DNA. The service standards of IHCL are well-known. We look at what shapes customer delight and the ingredients of customer delight.�
Puneet Chhatwal Managing Director And Chief Executive Officer
Indian Hotels Company Limited
FROM THE HOUSE OF
Hotels | Restaurants | Pubs | Cafes | Travel | Tourism Mixology | Foods | Beverages | Chefs | Decorators
Chairperson’s Note
I am delighted to dedicate the December issue of Hospitality Lexis to Indian Hotels Company Limited, which is turning 115 years young this December. A group which is built on the legacy. Their ethics and values are reflected in their services. My personal experience with Taj is very astonishing. Every time one visits their property, a phenomenal level of hospitality is experienced. Atithi Devo Bhava is clearly visible in their actions. Experience with London's Taj and Taj exotica resort & Spa, Goa is among the best hospitality experience I have ever had.Few of the suites in Taj London are designed in Bollywood look, by famous fashion designer Sabyasachi Mukherjee, which illustrates the strong connection of the group with our nation.
- Rekha Hora Chairperson
“Keep serving the nation and all the very best for future endeavors.” www. hospibuz .com
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Mentor and Advisory Balbir Hora Chairperson Rekha Hora Editor Komal Hora Legal & Marketing Head Nikita Hora Digital Print Production Artist / Graphic Designer Shubham Singh Content & Digital Media Strategist Siddharth Singh Public Relation Shruti Dixit
“I have always been fond of the architectural marvel Mumbai’s Taj is. The whole theme is inspired by Taj’s tajness, Mumbai. IHCL, The pioneering brand of hospitality is completing its 115 years marvellously. It was a pleasure designing the whole artwork and layout, inspired by the company’s values which have an impact on millions for their good work and generosity.”
“In this issue we are presenting the blossom and sunshine which found it’s way aftermath. It’s a pride for me to penned down the glorifying journey of a brand, which is known for its ethics and values. IHCL, a brand which delivers the concept of “Atithi Devo Bhava” in their hospitality. IHCL is accomplishing the vision of its founder Jamshetji Tata of keeping the nation and society above all. On this exclusive historical moment, we are giving a tribute by posting 115 posts on our digital wing”
Content Writer Chavi Sehgal Marketing Udit Paradkar Web Graphics Mamta Sahu Web Handle Trapti Rai Sunita Sen Distribution Usha Salve Owned, Printed & Published by Komal Hora from E1-188, Arera Colony, Bhopal -462016(M.P.). Printed at Drashti Offset Pvt.Ltd. Sector –C, Mohalla Govindpura, Ward No. 58,Bhopal -462023(M.P.). Editor – Komal Hora www.hospibuz.com, www.hospitalitylexis.com, hello@hospibuz.com, editor@hospitalitylexis.com Mob.No. - +91 -9713831916 Tel. No. – 0755-4933916 In case of any jurisdiction will be at bhopal only. Disclamer: The publishers regret that they cannot accept liability for errors and omissions contained in this publication, however caused. The opinions and views contained in this publication are not necessarily those of publishers. Readers are advised to seek specialist advice before acting on information contained in this publication which is provided for general use and may not be appropriate for reader’s particular circumstances. No part of this publication or any part of the contents thereof may be reproduced, stored in a retrieval system or transmitted in any form without the permission of the publishers in writing. An exemption is hereby granted for extracts used for the purpose of the fair review.
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www. hospibuz .com
Editor’s Euphony
CMO Note
It is our privilege as well as our pride to cover the journey of Indian Hotel Company Limited (IHCL) unit of Tata on the auspicious occasion of their 115th Birthday. We firmly believe that the service and comfort provided to the customers and guests at IHCL is a true definition of hospitality. The term “Taj” is a true reflection of the warmth given not only its customers but the team working at IHCL. The team of Hospitality Lexis is gratified to take our readers through the journey of IHCL through our latest edition. We have also highlighted that the company doesn’t only work towards achieving its target but also towards the happiness and satisfaction of its customers and the team working at IHCL. The reader will be not only be aspired but also learn immense learns about the running of the hospitality sector.
Nikita Hora CMO
HospiEmpire
www. hospibuz .com
This special issue is solely dedicated to 'Indian hotels company limited, which is serving the finest hospitality since 1903. I would like to especially thank Mr.Puneet Chhatwal, MD and C.E.O of IHCL for taking out time from his busy schedule and providing us such insightful and informative interview. All the information and knowledge provided by him has helped us to craft the magazine magnificently. It is really an honor to be a part of the celebration of 115 years of legacy and to witness the historical moment. It's been a great experienced to feel the essence of ethics and values of the IHCL while covering the milestones that had been crossed by the IHCL in 115 years. Thanks to team IHCL, for their consistent support.
Komal Hora CEO
HospiEmpire
Do write to the editor, at (editor@hospitalitylexis.com) the best letters discuss articles, offer criticism. Share your views.feedback is always appreciated. Don't forget to mention your email address and phone number.we are happy waiting! D E C E M B E R 2 0 1 8 | HOSPITALITY LEXIS
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CONTENTS IHCL at glance (6-11) Puneet Chhatwal
(14-17)
Managing Director and Chief Executive Officer Indian Hotels Company Limited
TAJness begins Where it all began Timeline (20-24)
(18-19)
Check in Taj Safari (25-27) Taj Presidential Suite Jiva Spa (30-32) Taj Khazana (33-35) Taj Kids (36) Taj Culinary (37)
(28-29)
Legacy Taj Custodian (38-39) Taj on Silver Screen (40-41) wedding (42-45)
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www. hospibuz .com
connect Spritiual (46-47) Eco (48-49) stardom (50) Evening of Legacy (51-55)
Hospi Event India Hospitality Conclave
www. hospibuz .com
(62-67)
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IHCL At Glance
IHCL at a Glance
PURPOSE To create value by operating the best-in-class portfolio of hospitality brands in India and select overseas destinations
VALUES What defines our thinking, actions and relationships
IHCL Revenue ISOLATED REVENUE ( CRORES)
CONSOLIDATED REVENUE ( CRORES)
2,639.34
4,165.28
2018 - 2,639.34
2017 - 4,075.51
2017 - 2,459.58
2016 - 4,122.78
2016 - 2,374.12
2015 - 4,287.36
2015 - 2,103.60
2014 - 4,125.94
TRUST AWARENESS JOY The Indian Hotels Company Limited (IHCL) are very excited about their prospects as they consolidate their position to welcome the traveller of tomorrow. Renewed spirit of purpose and discovery, IHCL have unveiled Aspiration 2022, a comprehensive business strategy that focuses on maximising stakeholder value over the next five years. The strategy aims to build on the company’s legacy and further strengthen their position by operating the best-in-class portfolio of brands in India and select overseas destinations. Based on a three-pronged approach — Re-structure, Re-engineer and Re-imagine . company’s focus is on deepening guest experience, strengthening market leadership and achieving transformative growth, leading to greater profitability and market leadership in each of the segments. IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service.
2014 -1,977.33
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IHCL At Glance Rooms 6,945
IHCL in numbers
46 Hot els
27 tels Ho
Rooms 4,041
HOTELS 27 H o t els
Rooms 2,396
42 tels Ho Rooms 3,763
TajSATS Air Catering Limited is a joint venture of the Indian Hotels Company Limited and SATS Limited. TajSATS has over 38 years of experience in Airline Catering and other related businesses.
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B2B
6 Units
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IHCL At Glance
Ecofriendly 3.2 billion litres of water saved through water recycling and rainwater harvesting. 58,580 tonnes of CO2 emissions avoided by switching to renewable energy.
SERVICE REATAIL PRODUCTS
5,329 tonnes of waste diverted from landfills through composting. 79 hotels certified under the EarthCheck certification partnership.
Steps taken in 2017-18 towards new altitude by TAJ Portfolio Expansion
Partnership Marketing
Opened 10 hotels (697 keys) ),of which: • One Taj property is in the Andamans. • Nine Ginger hotels are in some of India’s key cities such as Mumbai, Gurgaon, Lucknow, Ahmedabad, Vadodara, Aurangabad and Goa Signed five new hotels across brands a Taj hotel in Vikhroli, Mumbai, a Vivanta in Bhopal and three Ginger hotels in Lucknow, Vadodara and Goa Renewed existing contracts of New York, Langkawi and Surat properties.
Leveraging airline partners of company – Tata SIA Airlines (Vistara) in India and frequent flyer partners in North America, Asia Pacific, Europe, Middle East and Africa – enhanced direct bookings from international travellers, driving doubledigit ROI growth. Also partnered with leading networks, including American Express®, Mastercard and Visa, as well as banks to promote direct bookings, drive loyalty and enhance spends.
Announcement of Aspiration 2022 at Capital Markets Day IHCL’s five-year strategy, Aspiration 2022, was launched at the Company’s first Capital Markets Day. It was organised to announce the future roadmap and to build a culture of inclusion and collaboration. The event was globally webcast to all employees.
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Corporate Events The first-ever Annual Business Conference was organised, extending the One IHCL philosophy across the Company. It was attended by company’s leadership team, senior management, key decision makers, partners, owners, celebrities and dignitaries from across industries, highlighting the vision and growth strategy of IHCL. www. hospibuz .com
IHCL At Glance
Repositioning Campaigns
Referral programme
Repositioned major properties across Kerala and Goa to re-establish them as market leaders and to drive traffic into these hotels.
Launched an incentive-based referralprogramme. It entails a 3050% higher referral amount to employees in case their selected reference is a woman.
Results achieved in Kerala > 356% y-o-y increase in overall traffic > 8.9 Million unique reach with 45% view rate > 33% overall relative brand lift > 369 overall bookings with a revenue of 1.28 Crores
Marketing Initiatives Marketing initiatives this year were designed to drive demand growth while regaining market leadership across product categories and enhancing company’s reach.
Results achieved in Goa > 120% y-o-y increase in overall traffic > 2.2 Million+ Video Views > Top 20 percentile Ad Recall > 16% y-o-y increase in Search revnue
Earth check awards 79 earth check certified hotels, 67 with gold certified, 9 are silver certified and 3 are bronze certified. Highest number of earth check certified hotels for any hospitality company in the world.
A NEW FEATHER IN OUR HAT
Optimising digitalfor service excellence
The iconic Taj Mahal Palace hotel in Mumbai acquired an 'image trademark', making it the first building in India to get Intellectual Property rights protection for its architectural design.
As customer profile changes ‘glocally’,optimising digital is becoming an imperative need. IHCL is dedicated to serving digitally literate customers from all over the world. Through the use of the right technology platforms, company have optimised customer know-how and designed customised services and offers across product categories. This has renewed focus on business operations for strengthening competitiveness and making core operations faster, better streamlined and more efficient.
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IHCL At Glance 7 Crore+ Worth of goods procured this year through inclusions and diversity.
Serving happiness to the society
They recruit an average of 15-20% of trained candidates from the talent pool developed in association with their CSR partners.
CSR and Sustainability Initiatives
Phased out single-use plastics from 30 luxury properties across India, setting a benchmark for the hospitality industry in India
Traditional art and culture promotion Conservation and environmental/ sustainability
Promoting the culture of giving back to society and volunteering. This year, over 60 of our young Managers from the Hotelier Development Programme undertook a 45-day immersion stint, taking up over 20 projects aimed at promoting their spirit of volunteering and delivering community development goals.
IHCL diligently follow the Tata group’s principle of improving the quality of life of the communities . IHCL is committed to further it’s legacy of ‘Giving Back to Society’ and focus on building livlihoods for it’s target communities and geographies, supporting heritage and tourist spots and caring for the environment.
100+ Traditional culture members supported every year.
5.27 crores spent on Corporate Social Responsibility in 2017-18 10
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Disaster relief and rehabilitation Taj public service welfare trust. Estd in december 2008 to provide relief to individuals and families affected by terro attacks, natural calamities and other tragic event in future. This year Taj public service welfare trust has enabled: 136 children from terror affected families to continue their education. 23 survivors of terror attacks to access life saving medical care. 107 widows, senior citizens and persons in severe poverty to live with dignity.after surviving the 26/11 and 13/7 attacks. 72 disabled and injured soldiers to learn skills that will serve a dignified livelihood through the unsung heroes programme. 20,000+ flood affected families in Gujarat, Bihar and Rajasthan to access emergency relief including safe drinking water, medical attention, and basic amenities.
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12 COUNTRIES 80 LOCATIONS 165+ HOTELS
380 RESTAURANTS AND BARS
4 CONTINENTS 20,000+ ROOMS
74 SPAS 32,242 EMPLOYEES
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115
67 HOTELS AWARDED WITH GOLD CERTIFICATION BY EARTHCHeck
YEARS LEGACY
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7th CONSECUTIVE GALLUP GREAT WORKPLACE AWARD
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Chief Of IHCL
Puneet Chhatwal MD & CEO Taj Hotels, Palaces, Resorts, Safaris, IHCL
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Celebrating 115 years of legacy
Chief Of IHCL
Service is a way of life at IHCL. We live it every minute of the day. This inimitable level of service is unique to the IHCL DNA. - Puneet Chhatwal
Exclusive words from
the Man, taking forward the 115 years old legacy in his own victorious style Puneet Chhatwal, the CEO and MD of Indian Hotels Company Limited is a man who is the
captain of the 115 years old hospitality giant whose name itself defines the purity of hospitality. He has vast experience of working in the hospitality industry and majorly of working outside the country. He has spent more than 28 years in Germany. He has written many blockbusters in the history of hospitality and now writing the story of the brand The Taj, name itself defines the true and pure hospitality.
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Chief Of IHCL
Collaboration is the Key for the success
A
s a Tata Company, IHCL, since its inception in 1903, has conducted business in an inclusive and transparent manner. As one of his first actions after taking a charge was to call for a conference for all the general managers including owners and partners as well, to maintain the transparency. Mr.chhatwal believes that each and everyone’s contribution is equally important for the growth and the success of the organization. He is a firm believer in collaboration for the success of any business. The General Manager is the captain of the ship, but he cannot work alone. GM’s has to work along wit the owners, partners andgovernment bodies to make the hospitality experience for the guests unique.The Company focuses on the enhancement of long-term value creation for all stakeholders without compromising on integrity and regulatory compliances. As a Company with a strong sense of values and commitment, we believe that profitability must go hand in hand with a sense of responsibility towards all stakeholders. This is an integral part of our Company’s business philosophy.
The uniqueness of Indian Hospitality
Mr Chhatwal has enormous experience of working with the moguls of hospitality industry across the globe but according to him, Indian hospitality is very unique in itself as The warmth of Indian hospitality is so well-enshrined in
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the concept of "Atithi Devo Bhava" taken from Hindu scriptures. It has started finding its place in the world hospitality lexicon and is becoming something of a legend. Frontline people all through IHCL are an embodiment of the same practised, polished and perfected over the decades.
Budget hotels, the future of Indian hospitality Ever since the first Ginger opened in 2004, it has been a growth story. We have a huge opportunity with Ginger, the company’s brand which is now being repositioned in the lean luxe segment. It offers a greater opportunity to increase room rates than the luxury hotels where prices are already high. Today IHCL has 45 hotels under this brand across 32 locations and are expanding with 10 hotels under development. IHCL is going to launch the new Ginger prototype at Panjim in Goa next month. The company is delighted to see a great partner interest in the reinvigorated Ginger brand. We have signed 6 new ginger hotels in this financial year itself.
IHCL, changing the trend of the Indian hospitality industry IHCL is known for setting benchmarks in service quality and product throughout the industry. One of the key aspects of our five-year business strategy, Aspiration 2022, is reimagning our brandscape. The refreshed brandscape will enable IHCL
to expand its portfolio across different customer segments with various brands to address different price points. The brand portfolio will comprise the iconic Taj hotels which will continue to operate in the luxury segment in key gateway cities, Vivanta will be the growth driver for tier 2 and 3 cities and operate as upscale hotels for the sophisticated traveller. Ginger will have a significant presence in the IHCL portfolio and will address the company’s requirement to be present in the lean luxe segment. We have launched a new brand called SeleQtions - a “named” collection of hotels with its unique identity. Expressions will include all the service retail brands like our signature F&B outlets, Khazana the lifestyle retail brand, Jiva- our spa brand and the salons with the view to unlock equity of these brands. Taj SATS is the market leader in airline catering providing in-flight catering at key cities.
IHCL, Widening up its arena. IHCL has signed 15 new hotels, including three Taj hotels, five Vivanta hotels, one SeleQtion and six Ginger hotels in this financial year. This includes a Vivanta at Heathrow in London, a Taj hotel in Makkah, Saudi Arabia, a Taj hotel at the Deira Creek in Dubai and a Vivanta in Kathmandu, Nepal. The company is further poised to open Taj Aravalli Resort & Spa in Udaipur, Taj Rishikesh Resort & Spa in Rishikesh; Taj Theog Resort & Spa In Theog; Vivanta in Katra and the new prototype Ginger at Panaji in Goa. The opening of the Taj Jumeirah Lake Towers and Taj Exotica Resort & Spa, The Palm in Dubai are also scheduled over the next 6 to 12 months. The future is very exciting for IHCL given the rise in domestic travel and increasing disposable income. The potential to tap the leisure www. hospibuz .com
Chief Of IHCL traveller is immense. We have successfully pioneered holiday destinations and some of our recent openings and signings have proved this correct. This momentum will continue.
After the decade of The attack on Taj Mahal Palace Mumbai Many scenarios have changed in the hospitality industry of India. The industry has undergone through every possible way to block the loopholes to provide best in class hospitality to its guests. Apart from the refreshed and renovated hotel, there is a renewed vigour and infectious energy which commits and binds us together to keep the legacy of the Taj alive for centuries to come. Service is a way of life at IHCL. We live it every minute of the day. This inimitable level of service is unique to the IHCL DNA. In Mr Chhatwal’s view, the service standards of IHCL are well-known. We look at what shapes customer delight and the constituents/ ingredients of customer delight. International organization also helped us in improving our safety and security standards.
ICHL, Delivering unique and exceptional hospitality ICHL stand out for being a custodian of Indian hospitality – this is reflected in our company name – The Indian Hotels Company Limited. Guests have a strong emotional connect with IHCL’S brands which are reflected in the Brand Equity surveys that the company does on www. hospibuz .com
a regular basis. The reason for this emotional engagement is that all hotels under IHCL have the ability to weave Indian heritage and culture into the services and offerings whether in India or New York, San Francisco, London, Cape Town, Maldives, Dubai and many more such destinations. IHCL has summed this up as ‘Tajness’. It is this unique feeling and experience, which sets the Company apart from its competitors. Whether it be in a city, resort or living palace, guests experience genuinely warm hospitality, synonymous with Indian culture, a refined luxury rooted in the subcontinent’s heritage and authentic culinary fare, in addition to a world-class level of service and accommodation.
Safer and better place of Female staff
IHCL recently announced two new programs in line with its commitment to promoting equal opportunities for women. The first is an incentive program for referring women candidates. The second is a policy announcement to reimburse expenses for family expansion and overall health treatments which cover various medical procedures including IVF treatments. IHCL also appointed its first woman CEO for Roots Corporation Ltd. (Ginger Hotels).
Benefits IHCL give to their women workforce Maternity Leave All Lady Associates are entitled to 7 months of paid maternity leave, which is above the statutory limit. Hospitalization Policy In addition to the current benefits under the policy, we have extended the reimbursement of expenses for Family Expansion and overall health treatments which now also covers IVF treatments. Day Care The Day Care Policy enables associates with child-care responsibilities to provide a safe and secure environment for their children for the duration that they are at work by providing on-site, best in class daycare facilities at hotels managed by professionals. Late Night Drops Associates working in late evening shifts are provided with home drops along with a security personnel. Adoption Leave To assist lady associates who wish to adopt a child. A number of days are based on the age of the child varying from 6 months for a child less than one year to 2 months for a child more than 2 years of age. Sabbatical Policy While this is not gendered specific, a Sabbatical Leave is granted during the career of any permanent association of the IHCL for a variety of reasons to manage their personal & professional priorities and commitments. D E C E M B E R 2 0 1 8 | HOSPITALITY LEXIS
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Where It All Began
Story
If there is a will, there is a historical step.
o f
Jamsetji Nusserwanji Tata
Journey of Taj started after Jamsetji, Man of vision and Dream vowed to build a luxury hotel that would be open to Indians and where Indians could entertain and be entertained without being insulted. Jamsetji is known for his commitment towards the society and always been remembered as the legendary Father Indian Industry as well as the Founder of the Modern India.
He was a business man, but he always served the society and the needy. Jamsetji Tata had four major targets during his lifetime. To set up an Iron and Steel Company, hydro electricity plant, World class learning institutions and a Grand, Luxurious Hotel. In his life, he only witnessed the inauguration of the TajMahal Hotel in Colaba on 3 December 1903. From this point, the fine journey of one of the major giant in hospitality sector started. Though the journey was not so smooth but Taj managed it all and came up like a Roaring lion. Jamsetji had very true and pure vision behind the setting up of the Taj. He wanted to serve and provide the guests and visitors, full luxury with proper hygiene. At that time, there were no luxury hotels in India, and very few in Asia. J R D Tata took over as chairman after the sad demise of Jamsetji Tata in May 1904.
True professionalism
In 1973, Taj’s one of the biggest rivalry came into the existence that is Oberoi Towers. With the advertisements saying “Taj welcomes its friend to share the fortunes of this great city”.Taj proves that he is solely dedicated to its commitment towards luxury and service and not focused on copying what the rest of the world is doing.
“A leading British run hotel, the Majestic did not allow Indians inside. Jamsetji had taken one of his foreign guests to the hotel but was denied entry and had to go somewhere else to eat. This prompted the rise of the opulence that we know as the Taj Mahal Hotel.” 18
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Story
First Ever First Hotel of India to avail Electricity and to install and operate steam elevators. First Indian hotel to import American Fans, German Elevators, Turkish Baths and English Butlers. In 1972, Country’s first 24-hour coffee shop was opened in this hotel. India got it’s first discotheque, called Blow Up in this hotel. Taj was the first hotel to have a licensed bar, and it was also the first Indian hotel to have an air-conditioned ballroom. Primarily English butlers were hired by Taj and became the first Indian hotel to hire Englishmen as butlers and to have India’s maiden Sichuan restaurant, the Golden Dragon.
Lesser Known facts Commitment towards society is in the blood of TATAs, During World War-1 Taj was turned into a hospital to treat the injured and victims. Jamshetji Tata was the man of vision with a never compromising attitude regarding the quality of the product. Steel used to make Dome of the Taj Mahal Palace Hotel is same as steel which was used to build the Eiffel Tower in Paris. In it’s initial Forty years the ingredients were sourced from overseas as the hotels kitchen was operated by a series of French chefs. Hotel became accessible for guests from December 16, 1903. At that time they used to charge a princely sum of Rs.10 for single room and Rs.13 for double whereas full board was available for Rs 20.
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When Jamshetji Nusserwanji Tata was all set to build the TajMahal Palace Hotel on a 10,000 square yard land he had taken on a 99-year lease from the Bombay Port Trust in 1893, the first ones to object to the proposal of the hotel were his sisters. According to the advice of his family astrologer, Jamshetji Started the Taj with the central dome incomplete, with only the first of the two floors of one wing ready and with electricity and lifts not in working order. Princes offered a debenture loan of Rs 2 lakh at a time when rest of the hotels of India were craving for funds. D E C E M B E R 2 0 1 8 | HOSPITALITY LEXIS
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Story
Timeline
TAKES OVER MANAGEMENT OF TAJ LAKE PALACE, UDAIPUR AND RAMBAGH PALACE, JAIPUR
THE INDIAN HOTELS COMPANY LIMITED (IHCL) IS INCORPORATED
1899 20
1903
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1970
1974
LAUNCHES FORT AGUADA, THE FIRST FIVE-STAR DELUXE BEACH RESORT IN GOA LAUNCHES TAJ COROMANDEL IN CHENNAI
LAUNCHES THE TAJ MAHAL PALACE IN MUMBAI, INDIA
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Story
OPENS TAJ EXOTICA IN BENTOTA, SRI LANKA
FORAYS INTO AFRICA WITH TAJ PAMODZI, LUSAKA, ZAMBIA
1979
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1982 1998
2000 ESTABLISHES TAJ GVK HOTELS AND RESORTS LIMITED IN HYDERABAD
ACQUIRES THE ST. JAMES’ COURT IN LONDON THE TAJ PALACE, NEW DELHI, IS OPENS FOR THE ASIAN GAMES
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Timeline
FORAYS INTO NEW YORK, US, WITH A MANAGEMENT CONTRACT TO OPERATE THE PIERRE RESTORES UMAID BHAWAN PALACE IN JODHPUR
LAUNCHES TAJ EXOTICA RESORT AND SPA IN MALDIVES
2001
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2004
2005
2007
ACQUIRES RITZ-CARLTON IN BOSTON, US, LATER RENAMED THE TAJ BOSTON LAUNCHES TAJ CAMPTON PLACE IN SAN FRANCISCO
LAUNCHES TAJ WELLINTON MEWS LUXURY RESIDENCES, MUMBAI
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Story
REBRANDS AND REPOSITIONS TAJ 51 BUCKINGHAM GATE SUITES & RESIDENCES AND ST. JAMES’ COURT, A TAJ HOTEL, LONDON UNDER THE LUXURY BRAND LAUNCHES A NEW BRAND, VIVANTA BY TAJ CELEBRATES THE REOPENING OF THE TAJ MAHAL PALACE IN MUMBAI AFTER THE TERRORIST ATTACKS OF 2008
2008
2010
2012
2014
LAUNCHES A FREE TWOYEAR HOSPITALITY TRADE TRAINING PROGRAMME FOR YOUTH FROM BELOW POVERTY LINE (BPL) FAMILIES
LAUNCHES THE GATEWAY HOTELS AND RESORTS SOUTH-WEST COASTAL INDIAN RESTAURANT QUILON IN LONDON RECEIVES A MICHELIN-STAR
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Story
T A J N 2018 2017 E 2015 S S Timeline
IHCL RESTRUCTURES IT'S BRAND ARCHITECTURE
UNVEILS ‘ASPIRATION 2022’ TAJ EXOTICA RESORT & SPA, ANDAMANS, A LUXURY RESORT OFFERING, COMMENCES OPERATIONS IN FEBRUARY
REDESIGNS THE AWARD-WINNING PROGRAMME, TAJ INNERCIRCLE ANNOUNCES THE OPENING OF TAJ DUBAI, UNVEILS ‘TAJNESS’
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Check In
Taj Safaris Feel the real roar and endure the Raw nature. Behind the thick forest the Ravenous tiger, waiting patiently for its prey. Somewhere, in the distance, a herd of deer visits the local water body to quench their thirst, at the same time a canny crocodile is waiting for the perfect moment to launch its attack. Number of the scenes and wildlife adventure is waiting for you in the Asian jungles. Taj safari by Taj group will let you Experience the unrivalled thrill of spending a night in a traditional machaan. Discover the wonders of the wilderness with Taj safaris which is full of surprises and thrills. Nothing can be a more vibrant and exceptional than visualizing nature’s inhabitants in their natural environment, displaying raw emotions. Taj safaris makes your safari experience more unique by adding luxury and real touch of hospitality to it.
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Check In
Wild spots where nature meets with the curated and deep rooted hospitality
Mahua Kothi in Bandhavgarh National Park
Taj Safaris invites you to experience the unparalleled beauty of the jungles of the Indian subcontinent. With its towering, ancient trees, enchanting chorus of forest birds, and herds of gentle chital, this is a travel experience unlike any other. Enjoy twice-daily jungle drives, conducted in the comfort of an open 4x4 safari vehicle, direct from our unique and luxurious safari lodges at:
Hotel Facilities Every region has its own ambience, uniqueness and story. Taj safari have Various types of kutiya cottages, tented suites, stone cottages, colonial-style bungalows to let you feel the reality and the thrill of wild nature.
Baghvan in Pench National Park
After a day of thrill and adventure, Taj's round the clock air conditioning & power backup facility let you sleep peacefully without any interruption, so that you can get ready for another day which will be more exciting and thrilling. Complimentary Wi-Fi in public areas let you to be in connection with all your social beeies. Enjoy delicious foods even in mid of the Jungle with Anywhere, anytime dining concept. 24-hour in-room dining allows you to have whenever and whatever you want.
Meghauli Serai, Chitwan National Park, Nepal
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Private & unique dining options let you have your own personal time and space.
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Pashan Garh in Panna National Park
Wellness Amenities Jiva Spa therapies will make you feel rejuvenated and fresh on the go.
Large outdoor pool for more relaxing moments during the trip.
Workout is something you can't skip for a day, Taj safari provides Inroom gym equipment to keep you in routine.
Private massage decks.
Guests safety is above all so there is 24-hour on-call doctor & nurse.
Banjaar Tola in Kanha National Park
Additional Conveniences Chauffeur-driven pickup from various locations. www. hospibuz .com
Private butlers at few of the Taj safaris location.
Young adventurers are also special for Taj: Wild Kids@Taj programmes & babysitting services for young guests on prior intimation.
Expert naturalists—skilled experts interpret the sights & sounds of the forest to guide you through the safari.
Safe deposit lockers & 24-hour laundry service to keep your belongings safe and clean.
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Taj Lands End, Mumbai The Grand Presidential Suite at Mumbai gives a beautiful 360-degree ocean view from the rooms. The suite is luxurious with a master bedroom, jacuzzi and many other complimentary services.
Taj Exotica Resort and Spa, Goa The presidential villas here are extra luxurious with beautiful decor and a personal lawn. The personal plunge pool in the lawn gives a romantic experience. There is a 24 hour Butler service available at this suite.
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Presidential Suites of Taj Taj City Centre, Gurugram Technology and luxury go hand in hand in these suites. Smart iPad control panels are available for you. A beautiful city facing view is available in these suites. Complimentary services define why it is known as Taj.
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Taj Lake Palace, Udaipur The King-size Shambhu Prakash Suites at this palace provide stunning lake, monuments and city views. The luxurious room gives you a royal experience of living with many complimentary services. The adjoining balcony gives the best sunset view in the world.
The Pierre New York The Tata Suites here are all about luxury and glamour. Thee suites are on the 39th floor which gives a beautiful view of the city stretching beyond the George Washington Bridge. It has got extremely beautiful decor and world-class services.
Taj Cape Town The presidential suites of this hotel provide unparalleled luxury. It is an iconic accommodation to stay in. It showcases the table mountain, company’s garden and city views. It is also wrapped around by an opulent terrace.
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Relive and Revive yourself with Jiva
With Jiva, it’s a journey of truly royal and calming experience. This is the rule on which Jiva SPA of Taj Group of Hotels works. Jiva works with the ingredients which possess restorative powers of nature. The therapies used in Jiva are taken from the ancient rich heritage of Royalty of India. These healing therapies embrace Indian spirituality. The treatments are crafted in such a way that there is a maintained equilibrium of physical, mental and spiritual health in it. The products used in Jiva Spa are all made of natural herbs and essential oil. Jiva believes that Spa unfolds a path that nurtures one’s life force. The Spa experiences at Jiva are given by trained experts, using ancient techniques and natural products.
“Re-energise your body, Relax your mind and renew your spirit.”
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Bridal Bouquet Jiva comes with a Bridal Aspect especially for the brides to be. They have their special Bridal Bouquet which is of soothing ancient rituals and treatments from Indian Rich Heritage of wellness and beauty. This package includes Champi- a head massage, Pada Mardana- a foot massage and Prishta Mardana- a back massage. They let you do special yogas and plan some special scrubs for you. Jiva gives you some special treatments with natural medications and then it is followed by Manicure, Pedicure, Hairdressing, Makeup etc. Jiva helps you get the radiant and glowing skin before the most important day of your life.
Yoga Retreats Yoga is originated from India and its goodness today is acclaimed across the world. Jiva offers Yoga under the guidance of Bihar School of Yoga. they provide you with yoga sessions which are good for physical, mental and spiritual health. Its sessions include body Postures and some other relaxation techniques like Yoga Nidra, Neti and Kunjal. Yoga sessions are done under complete guidance and assistance. Yoga brings back energy to your body and helps in detoxifying it.
Services at Jiva Spa Abhisheka Body cleansing with holy waters of Ganges and signature massage of Panchamruta.
Alepa Experience royal sacred bathing with essential oils and herbs.
Annasi An ancient fruit therapy from Sri Lanka to revive your skin.
Cape Fynbos Get a botanical experience of South African herbs and oils.
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Check In Spa Cuisine Jiva believes in providing a healthy and wholesome experience, something which you can feel satisfies your soul and so they have a special spa cuisine. The cuisine is crafted in a manner that it is extremely beneficial for health. It contains healthy ingredients without any compromise with flavours. The spa cuisine is cooked with traditional techniques. It brings a range of Asian, Western and Indian delicacies for your palate and your health. Purely organic fruits and veggies and ocean-fresh fish is used in this cuisine. Grilling, Broiling, roasting is completely avoided. Every meal of Jiva spa ensures that you get a sufficient amount of Vitamins and minerals necessary for your body. The meals are prepared while keeping in mind both your palate and your wellness.
Signature Experiences Vishrama Indian Massage therapy with essential oils and sandalwood. Chandana Detoxify your skin with sandalwood and aloe vera.
Trupti Relive the experience of your grandmother’s champi for your hairs.
Taj gift card Memories are the gifts which can never be forgotten. Gift someone beautiful memories and moments with Taj gift cards. The Taj gift cards are redeemable in multiple transactions for holiday packages, accommodations, dining and Spa. Make your present a memorable one.
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Meaningful gifting - Luxury with a purpose.
Quintessentially handmade treasure trove The collection at the store rewrites the rules of luxury with a purpose to create meaningful gifts and treasures for life, Taj Khazana works closely with over 50 artisans and weavers across the country. Taj Khazana justifies its name in a mesmerizing way.
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T
aj’s inhouse royal lifestyle store Taj Khazana is a chain of luxury lifestyle stores located across the nation.There collection confines revival of the work of artisans and showcases boundless creative craftsmen be it in textiles or art forms in paper, metal, wood, marble or iron. The Taj Khazana stores celebrates the cultural history of india with luxury as each store has been exquisitely decorated to reflect our treasured artship and unique diversity of the nation. The store offers unique weaves, handwoven linen, ceramics for dining, bespoke furniture, display of lithograph and prints. Taj offers their consumers great range of products from sarees to home accessories there is a colour palette and pattern for everyone of different taste sensibilities.
Inclusion of integrity with a touch of opulence
A restrained yet elegant feel of Taj Khazana is a mirror to the Royal Patronage which blends perfectly with the elite and artful collections presented in a moment after entering one totally forgets it is a store. Taj Khazana showcases and stocks artifacts and collectibles created by master craftsmen of India and also has a selection of garments, stoles, shawls and accessories from handpicked Indian designers. The collection includes revival of the works of artisans.
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Breaking disparity in an empowering way The Indian Hotels Company limited’s iconic brand Taj Khazana has spearheaded a women weavers’ training programme to facilitate self-employment and income generation to the women artisans. With a vision of preserving the traditional and ancient crafts and culture and building sustainable livelihoods for the master craftsmen, the initiative is breaking the mould in what is considered a male-dominated handloom industry. In partnership with Human Welfare Association the company initiated a training programme exclusively for women. The women trained by master weavers are awarded professional certification on completion of the course.
Taj Coromandel, Chennai Taj coromandel store has a range delicious packaged cashew nuts. Also stocked are the traditional, Tamilian instant foods (idli, dosa, molaga podi , sambar ,murukkus), popularly known as 'tiffin' and made by a local self help group that strives to empower village women. www. hospibuz .com
LUXURY WITH TRADITION Taj group considers itself a custodian of indian tradition with its precious craftsmanship it captures regional flavour of the city in decor, design & products offering environment that is experiential and provides sustainable livelihood opportunities to the artisans & weavers.
Uniforms which supports connoisseurs of craft The store has supported the revival of several villages of weavers which were being threatened by Chinese power looms. The uniforms worn by the staff of The Taj Group of Hotels including the front office, housekeeping staff and the palace collection support these initiatives.
Every khazana store has contrast of contemporary with tradition from miniature paintings to designer garments. Every couture is essentially implied to showcase talent and hardwork of artisans.The place resembles an impression as an extension to one of the palace rooms. “From the contemporary works of renowned artists and local artisans to intricately hand printed kalamkari, from woven silk to modern weaves the taj khazana is a house to India’s artistically & culturally rich past and present ”. The store showcases a treasure of meticulously hand woven sarees and fabrics accessorized with classic & contemporary jewellery.
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Taj Kids ARRIVAL EXPERIENCE Kids receive our trademark activity passport on arrival and embark on an exciting journey as they engage in bespoke and creatively stimulating activities. A full passport is a perfect memento to take home, with new hobbies and happy memories!
BESPOKE ACTIVITIES Taj provides a range of bespoke and creatively stimulating activities, for happy kids.
An experiential kids programme across palaces resorts and safaris is thoughtfully crafted for child-friendly thrilling adventures, discovery and quest. Kids at Taj is specially designed for the guests of tomorrow. It is all about pampering the young guests with tailor-made experiences. These range from exploring the destination, engaging in exciting activities for all age groups and tie-ups with exciting partners for fun-filled days.
TURNDOWN EXPERIENCE Lucky youngsters can enjoy personalised children’s turndown service. To ensure the youngsters are happy at meal times, Taj hotels offer a special Kids Dining Menu.
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Aristocratic Dine in at Taj Falaknuma Palace, Hyderabad Dine at the world's longest dining table, the Royal Terrace. The Shahi Dashtarkhan, Dining experience of a Nawab.
The Culinary Heaven of Taj Taj is ahead of all, in matters of Culinary art. Taj stimulates your palate with an array of delights. The legendary chefs at taj prepare for you the most imaginative culinary experience.
Mewar Terrace a romantic experience to spend an evening with your beloved.
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Enhance your love at Taj Rambagh Palace, Jaipur A Romantic Dining At Jharokha Dining Experience with flaming torches and dessert breeze.
Gazebo Exquisite floral and candle decoration and live music. Bardari Amidst the lush green garden in marble arches with lit candles
Romance in Royalty at Taj Lake Palace, Udaipur Gangaur Experience dine on the 150 years old boat of the Maharanas in the river.
LilyPond Dining Experience Dine beside the stretched Lily Pond with sparkling fountain and lush shrubbery.
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Taj Legacy
The custodian of Indian royalty making royal palaces a living space
Taj, the luxurious brand in itself. Taj is the undisputed leader of Indian Hospitality. Be it luxury, beauty, authenticity or royalty, Taj lords them all. Taj was established in 1903. It is Indian Hotels Company Limited’s (IHCL) iconic brand. It is a saga of experiencing luxury which never ends. The luxury prevailing in their hotels is never-ending. Taj’s beauty depicts Indian heritage. Its architecture defines Indian culture. Taj has preserved the Indian Royalty in their hotels. From Business hotels to Beach resorts to authentic Grand Palaces, Taj offers all sort of unrivalled experiences of Indian Hospitality and its world-class services. Taj has hotels across the globe. Taj is the custodian of Indian Heritage, it celebrates the rich legacy of Indian Royal Palaces. The meticulous restoration and revival of the Indian Palaces reflect the bygone era and architectural style of glorious India. Residing at Taj Palaces is an experience in itself. The arrival of the guests is marked by a unique ceremonial welcome. The beautiful architecture of these palaces turns a casual visit into a memory. For special events, the king suites are completely personalized according to the guest’s preferences. Dining at Taj is more than a culinary experience. It is an indulgence into the royal feast of Indian kings and nawabs.
Taj Mahal Palace, Mumbai
Taj Mahal Palace, Mumbai
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The Taj Mahal Palace, Mumbai is 115 years old. It is the only trademarked building in India. The Taj is 240 feet above the street level and is the defining feature of Mumbai’s skyline. It is the city’s first harbour landmark. It has a distinctive red-tiled Florentine Gothic dome, which crowns the elegant Indo-Saracenic arches and architraves of the Hotel. It has been the residence of the famous personalities and royal dignitaries. www. hospibuz .com
Taj Lake Palace, Udaipur
Legacy
The Taj Lake Palace, Udaipur was built by Maharana Jagat Singh II in 1743. It was a pleasure palace which was formerly known as Jag Niwas. Taj Lake Palace is a four-acre marble vision rising ethereally from the serene waters of Lake Pichola. It is said that the world’s most beautiful sunset can only be seen from this palace. It was restored as a palace hotel in 1963. It has breathtaking views of the City Palace, Aravalli and Machla Magra hills and Jag Mandir.
Umaid Bhawan Palace, Jodhpur Umaid Bhawan Palace n Jodhpur is a magnificent Art Deco golden sandstone palace which opened its doors in 1942. It is the sixth largest private residence in the world. The mansion palace was named after Maharaja Umaid Singh. It adds to the beauty of Blue City, Jodhpur. It is still the home of the royal Rathore family. Umaid Bhawan is a magnificent piece of Rajasthan’s heritage. The palm court marble is the same as in the Taj Mahal in Agra. the palace also has a fascinating Royal Museum.
Taj Falaknuma Palace, Hyderabad Another palace restored by Taj is the Falaknuma Palace of Hyderabad. It was built in 1894. It gives spectacular views of the city. It is 2000 feet above the city. It is a beautiful diamond in the City of Pearls. It has an elaborate design, eloquent stuccowork and timeless elegance, carefully restored by Princess Esra. it was restored in the 19th century. The marble fountain adds to the beauty of the palace. www. hospibuz .com
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Legacy
The Cotillion Room at The Pierre, A Taj Hotel, New York - location for the Tango Scene in Scent of a Woman 1992
Iconic Taj at Silver Screen
“There are no mistakes in the tango, not like life. It's simple. That's what makes the tango so great. If you make a mistake, get all tangled up, just tango on.� Said Frank (Al Pacino) to the charming Donna (Gabrielle Anwar) in the award-winning film, Scent of a Woman; shot at The Pierre's Cotillion Ballroom.
Taj West End,Bengaluru
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Legacy
Taj Rambagh Palace, Jaipur
F
rom modern art to traditional elegance and From iconic landmark hotels to authentic royal palaces in India, Taj hotels have caught the creative eye of filmmakers from around the world.
the story in David Lean’s A Passage to India particularly stands out. The much praised movie The Best Exotic Marigold Hotel is set in Jaipur and features Rambagh Palace, Jaipur and Taj Lake Palace, Udaipur. It’s a story of a group of elderly tourists travelling to India. The Jaipur chapter concludes with a gourmet dinner and champagne served in a private gazebo at Rambagh Palace.
Blurring the line between reality and the fantasy of motion pictures these legendary hotels have lent themselves to historic, romantic and thrilling storytelling. Taj hotels have been used as a major production element in many films because of its royal impression which complements the canvas of screenplays written for influential characters of the films and for showing opulence in an unparalleled fantasy. Taj Lake Palace, Udaipur was used for filming for James Bonds’ adventure in the 1983 film - Octopussy. Considered the most romantic hotel in the world, Taj Lake Palace appears to float atop the tranquil Lake Pichola, offering guests a secluded haven. The Umaid Bhawan Palace in Jodhpur features in the movie - Viceroy’s House. The vast and opulent residence of the Maharaja of Jodhpur is used to depict the Viceroy’s House, the imposing Delhi residence that was home to the British rulers of India. While a few scenes are shot at the actual location, the majority of filming took place at Umaid Bhawan Palace. The Taj West End in Bengaluru has many stories to tell but being the backdrop of www. hospibuz .com
Taj Lake Palace, Udaipur
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Wedding
Taj weddings, A feeling seeped in tradition, etiquette and expertise.
Land which is steeped in culture and traditions, Wedding is one of the most momentous part of individual's life.Every individual wants that wedding should be a grand and memorable. Taj wedding's exceptional and ultra luxury features will help you to make a beautiful and cherishable memory. Wedding is something in which two individuals, two souls and two families come together, Weddings at The Taj helps in making those bond more firm and admirable. Luxurious properties of Taj are among the top properties in the nation for destination weddings.
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Wedding
Taj hotels perfect for luxurious Pre- wedding, Wedding, and Honeymoon
PRE-WEDDING CELEBRATIONS CELEBRATE THE BEGINNING OF ETERNITY
WEDDING THE FIRST DAY OF THE REST OF YOUR LIFE
HONEYMOON PERFECT PLACES TO BE TOGETHER AT LAST
Taj Ummaid Bhawan Palace | Taj Hari Mahal Palace | Taj Lake Palace | Taj mahal Palace | Taj Rambagh Palace | The Exotica Resort and spa | Taj Faluknama www. hospibuz .com
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Wedding SPA The Jiva and Jiva Grande spas at Taj hotels have exclusive bridal bouquets, with treatments drawn from traditional secrets of wellness.Rejuvenate yourself by relaxing and beautifying spa treatments before your big day.
HAIR STYLIST From traditional buns with fragrant flowers to elaborate styles, salon-straightened or gently wavy, our versatile hair stylists can give you a unique hairdo for every occasion.
Taj
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MAKEUP ARTIST This day will last forever! Taj connect you to some of the most reputed and trusted makeup artists, so you can look picture perfect throughout your wedding celebrations.
WEDDING BOUTIQUE The Taj Khazana has a curated array of handlooms, fine jewellery and souvenirs from across India, perfect for your wedding trousseau. Indulge in a bespoke wardrobe made especially for you from Banaras’ master artisans.
MEHNDI ARTIST Mehndi is a quintessential part of Indian weddings. We connect you to some highly skilled artists who create exquisite designs, ranging from the traditional to the modern.
wedding services to empower your new avatar www. hospibuz .com
Wedding Liz Hurley and Arun Nayar Taj Umaid Bhawan Palace
Virat Kohli and Anushka Sharma Taj Diplomatic Enclave
THEME S ET ING D UP ED S W
We help you bedeck the venues you select with perfect table settings and stunning floral arrangements. Set the mood with ambient lighting, great music and a menu to complement your theme.
WORKS FIRE
Remember the sparks that flew the first time you met? The sparkling eyes, sizzling chemistry and fire coursing through your veins? Revisit that feeling with a beautiful pyrotechnics display.
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DIT/PRIEST
Arpita Khan and Aayush Sharma Taj Falaknuma Palace
Wedding Preparations CORATORS DE
Watch your wedding dreams come alive before your eyes. Our list of empanelled decorators will convert your vision to reality, every bit as magical as you dreamt.
EOGRAPHE OR Rs H C
You are the cynosure of all eyes on the sangeet stage and during your wedding dance. We connect you to the best choreographers to get your moves right.
We can help you arrange a licensed priest or pundit to preside over your sacred wedding rituals. Their blessings will guide you as you embark on this new phase of your life.
GRAPHE OTO RS PH
Never forget the little moments that made up this magical time with images captured by the best photographers in town. Preserve these special once-in-a-lifetime moments to delight in forever.
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SPIRITUAL JOURNEY
India is a land of deep rooted beliefs,sacred customs,ancient traditions and holy rituals.We came across with the much awaited holidays for you which will rejuvenate your soul in a spiritual and revivifying way.We invite you to some of the significant pilgrim destinations that promise to truly open you up to the sacred realm of the glorified India. Amritsar, Ajmer, Varanasi and Katra are amongst some of the most popular pilgrimage destinations in India.
TAJ SWARNA, Amritsar
The spiritual journey from the bustling city of Ajmer to devoted Amritsar and from the adventures in Katra to soul soothing of Varanasi.
The Golden Temple in the city of Amritsar is the central religious place of the Sikhs Taj Swarna, is a stopover for the visitors. Amritsar embodies the best of Punjab’s iconic history, art and culture. Fusing modern design with traditional elegance, Taj Swarna, Amritsar is a stylish, contemporary world class hotel, basking in an enviable location that serves Amritsar and the adjoining cities of Jalandhar and Ludhiana. The hotel features spacious rooms, an array of dining options, sophisticated meeting facilities, Health Club, Jiva Spa and Salon and is close to the Golden Temple. Taj Swarna, Amritsar captures the spirit of the city in all its glory, embodying the history, art, culture and vibrancy of Punjab with contemporary flair. The hotel pays tribute to local arts and crafts while bringing forth a global perspective to its edifice and the experiences created within.
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Taj Swarna, Amritsar
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TAJ NADESAR, Varanasi Unwinding here is nothing short of divine. Tee off at the mini golf course, take a guided tour of the history-soaked Taj Nadesar Palace in the “Royal Horse Carriage” driven by the person whose family has been serving the royal family since generations or relax at the Jiva Spa, where you can try the rejuvenating ‘Abhisheka’ treatment, which draws inspiration from time-honoured Indian purifying rituals. Taj Nadesar, Varanasi
THE GATEWAY RESORT, Ajmer
The Gateway Resort, Ajmer
GINGER, Katra
In the bustling city of ajmer situated right in the heart of Rajasthan in a picturesque green oasis, The Gateway Hotel Pushkar Bypass Ajmer is a sight for sore eyes, set against the backdrop of the magnificent Aravalli hills with the shrine of the Sufi saint Khwaja Muin-ud-din Chishti. It is an experience of the rich historical and cultural inspiration behind the sanctuary built for business and leisure travellers. With a warm staff at your service and stunning views that you can enjoy swinging gently on jhoolas in private balconies that acco mpany every room, you can find endless ways to recharge and unwind. Ginger, Katra
Tucked into the lush foothills of the Himalayan Mountains, located in the foothills of the Trikuta Mountains, Katra is one of the most popular pilgrimages in the country. Thousands of devotees visit the Vaishno Devi shrine situated in this town often called as bhawaniz paradise ginger katra offers 80 smartly furnished rooms in addition to a host of facilities, like Net Zone, Laundry Facility, Gymnasium, Water dispenser, Daily Newspaper, Ginger Mart, Doc on call, Free WiFi www. hospibuz .com
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Taj
Taj ensures that holidays of its guests are well spent in their Resort and Spa. Holidays in Taj Resorts guarantees you relaxation, tranquillity and well- being. Taj’s resorts are well known for their luxury. The resorts are exquisite. They are beautifully designed, keeping in mind the destination, its climate, its ecology and its cultural heritage. The resorts of Taj brings out the essence of the place in which you spent your intimidating holidays. The resort villas give the mesmerising sea views and the suites are attached with plunge pools. The signature Jiva Spa provides the ancient aromatic therapies which give you an experience of relaxing holidays. From body scrubs to wraps to yoga to beauty treatments Jiva Spa brings you therapies which enrich your mind, soul and body. Presidential villas, garden-view suites, rooms with a sunset view and private pools make for a stay that is refreshing.
conserving the Nature with Luxury
Taj Exotica Resort and Spa, Goa
The abundant natural beauty lords this resort. It gives you a calm and quiet ambience in India’s favourite party destination. It offers sea and garden views which are perfect for a holiday. Watching sunsets in private balconies and doing lazy afternoon swimming is what everybody enjoys. This resort is ideal for a romantic destination wedding. The cuisines are well planned here and seafood is the speciality. The food can be customised according to your taste and preference. You can relax and rejuvenate your mind here with Jiva Spa. you can play various sports here. An unforgettable holiday experience is what Taj resorts give you.
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Taj Exotica Resort and Spa, Andamans
Taj Fisherman’s Cove Resort and Spa, Chennai
The Taj Green Cove Resort and Spa, Kovalam
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Taj entertains you completely on Havelock Island. On this island, they have dive sites and beaches for you. You can explore here activities like underwater photography, kayaking through the mangroves, diving through the rich and diverse marine life and many others. It is designed beautifully and it showcases the Island’s natural beauty. It is a heave built without cutting off a single tree. The core motive of Taj is the conservation of the Island. Taj has its own Biogas facility, water bottling plant. A reservoir for rainwater harvesting and partial solar energy. The island is a source of endless delight and discovery. You can unravel the secrets of underwater life and can witness the remarkable sunset with Taj.
Taj Resort in Chennai brings you a sophisticated luxury experience of the metropolis to the seaside resort. The resort is a perfect place both for the business travellers and the luxury seekers. It gives you the beautiful view of the Moon dappled water of the Bay of Bengal. Taj here unravels the history of the Coromandel Coast and brings you the youthful surfing culture of Kovalam. This town as heritage temples which are renowned UNESCO World Heritage Monuments. You can enjoy here the delightful seafood and the traditional cuisine of the area. The Jiva Spa gives you a wonderful experience of Indian therapies and back massages. The Charisma of this resort is not less than that of a paradise.
Taj has redefined luxury in Kerala. The luxury resort in Kovalam is a perfect place to experience peace. It gives a break to the hustle and bustle of your life and you can live in a euphoria here away from the city chaos. Living here is not less than a treat. Designed beautifully, it has charming rooms and delightful cuisines and calming sea view. Jiva provides you with traditional Indian therapies here. You can find a new version of yourself in Taj resorts.
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Stardom
The Extravaganza of Royalty
The Umaid Bhawan palace Jodhpur is the youngest palace of India. It was built by Maharaja Umaid Singh of Rathore Dynasty. It was designed by the British Engineer HV Lancaster and its exotic frescos are painted by Polish artist, JSNorblin. It is India’s 6th largest private residency and is divided into 2 sections. In one section the Royal family resides and they have a museum. The second section is handled by Taj Group since 2005. The Taj Umaid Bhawan Palace Jodhpur give you a royal and lavish experience. It is also known as Chittar Palace. It has replaced the Mehranghar Fort. The Umaid Bhawan treasures 347 rooms which include a throne chamber, several banquet halls, ballrooms, a library, an indoor swimming pool and a SPA.
Wedding bells
Priyanka Chopra & Nick Jones To host their lavish wedding ceremony.
Royal Cuisine Nirav Modi Celebrated 5th Anniversary of his diamond brand.
Master Chef India Season-5
Contestants cooked for His Highness of Rathore Dynasty.
Diamond Luminescence
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Evening Of Legacy
Celebrating the togetherness and dedication of brands towards building the Nation.
ONE IHCL. ONE TATA. www. hospibuz .com
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Evening Of Legacy
115
Years Young. The Taj Mahal Palace, Mumbai the iconic flagship of The Indian Hotels Company Limited (IHCL) and a defining city structure,turns 115 this December. Build in 1903, the hotel that could also be credited as India’s first luxury hospitality address, was a result of Sir Jamsetji N. Tata’s vision to ensure that the city of Bombay has a landmark which could place it amongst the greatest cities of the world. 52
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Black-Tie Charity Ball In spirit of philanthropy that is the cornerstone of the 150 year TATA philosophy, The Taj Mahal Palace is all set to host a Black-Tie Charity Ball on the eve of its anniversary on 15 December 2018. The gala will bring together the who’s who of the city for a charitable evening coupled with jazz, music and fine food. The highlight of the evening is alive auction consisting of art pieces donated and auctioned by Delhi-based art house, DAG. Complete proceeds of the art auction will be donated to the Taj Public Service Welfare Trust (TPSWT). Founded in the aftermath of the Mumbai terror attacks in 2008, the objective of the Trust is to extend assistance to victims of terror, natural disasters, members of the armed forces and other services who demonstrate bravery in their line of work, and their family. On this occasion, The Taj Mahal Palace will also be
launching a signature collection of 100 Limited Edition 18-karat gold commemorative timepieces by Nebula. Five of these watches will also be sold as a part of the charity Auction. Contribution towards charity continues till 16th December 2018, with each restaurant in the hotel additionally offering sponsored dinner tables that guests can purchase on the anniversary weekend.
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Evening Of Legacy
“For more than a century the Taj dome has anchored the Mumbai skyline and continues to stand tall as an epitome of bespoke luxury. Over the last hundred years, the hotel has made a fascinating journey and become synonymous with the city’s vibrant soul. We are very proud to be part of this milestoneyear and take forward its all-time legacy of philanthropy and larger social causes.”
Black Tie Charity Ball
Mr Taljinder Singh
Area Director, Mumbai Hotels and General Manager, The Taj Mahal Palace
ONE IHCL. ONE TATA. Celebration will witness the pioneer and globally renowned brands supporting Taj Public Service Welfare Trust to serve happiness to the society. Celebrating 150 Years of the TATA Group & 115 Years of The Taj Mahal Palace, Mumbai Recreating the magic of 1903 – jazz, fine food and wine
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Evening Of Legacy
Auction Curated pieces of art & 115 Year limited-edition watches specially designed for The Taj Mahal Palace. Specially designed Auction Catalogue for each guest.
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Evening Of Legacy
Champagne Reception Gala sit-down dinner in the Ballroom & Crystal Room for 300+ guests. Anniversary dinner menus at all 8 restaurants of the hotel to be had at specially designed “donor� tables on 15th & 16th December 2018. World Class Entertainment o Live jazz bands in the main lobby and grand staircase to welcome guests. Display of auction pieces interspersed with ballroom dancing in the Ballroom.
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A saga of luxury which never ends www. hospibuz .com
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Facing any hotel crisis? Have any hotel requirements? Hunting for ‘specific-something’ for your hotel?
We have got you covered !
India's First Ever Online platform for Hotel's Purchase Department
What we do?
SOLUTION www. hospibuz .com
PRODUCT
STAFF
SUPPLIER
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Because action speaks louder than words, we’ll take on a tour of HOSPILANE.com Hospilane is the first portal in India that connects Hotels and Restaurants to thebest and most suitable suppliers. Our services goes beyond this, once we get the enquiry Hospilane champion does the followings :-
STEP 1
STEP 2
STEP 3
Suppliers List
Quotation and Logistics List
Finalization of the Solution
Hunting the best and appropriate suppliers/ Solution as per your enquiry and location from our assured and registered vendors. Thereafter create a report of the supplier.
Who we are? Customized to suit your budget & requirement. HospiLane provides its customers a methodical guide & support to pick products based on their needs & requirement. We offer a platform where customers can make business queries and receive tailor made services. To say it all, we provide a podium where people can browse through our product and services at the comfort of your office/home.
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Once you are the satisfied with the report of suppliers then Hospilane champanions makes a report with the quotations and time of delivery. The best part is the quotations is that Hospilane provides is after negotiating with each of the best vendors mentioned in the report.
At hospilane.com Supplier List
Browse through Our list of suppliers Product Showcase
Visit our comprehensive Exhibition of products
HOSPITALITY LEXIS | D E C E M B E R 2018
Hotel Enquiry
Speak your hotel Queries to us
If you are satisfied with the quotations and terms and conditions of the details of the suppliers provided by Hospilane then we can deal with the suppliers about the delivery, installations and after purchase services.
why us? Your hotel needs, we provide it. Suppliers List : So that you don’t have to hop from one site to another for suppliers list Best product options : To guide you and make your way to the best product option available Comparative Analysis : Help you with the relative study of market & products Negotiated Price comparisons with Logistics. On Spot Purchase Planning and Support : Saves your time, energy & effort www. hospibuz .com
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23, 24 & 25 January 2019. Bombay Exhibition Centre - MUMBAI
From Mumbai to the World
1,000+
50+
25+
Exhibitors
Countries
Indian States
15,000+
800+
19,000+
Trade Visitors
Qualified Buyers
Sq. Mtrs Area
To book your vantage stand at OTM write to us at contact@fai est.in For more details, contact Raj Kapoor Singh  +91 99 8761 5640
www.otm.co.in Some of our Pa ners & Suppo ing Organisations at OTM 2018 Premium Pa ner
Hosted Buyer Pa ner
Pa ner Countries
Pa ner States
Host State
Feature Countries
Feature Countries
Feature States
TV Pa ner
Suppo ed by
Pa ner City Bangkok
Knowledge Pa ner
Hospitality Pa ners
Outdoor Media Pa ner
Pa ner Airline
Official Publication
Destination Pa ner
Organised by
Welcome to the world of freshness & hygiene with Pentolex Washroom Hygiene !
Gagan Arora 9826654648 MKTD By Pentolex Trading Company 319, Sapphire Square G-8, Tower Square, Indore Email: pentolex.gagan@gmail. com
Hospi Event
INDIA HOSPITALITY CONCLAVE Mumbai Exhibition Centre, Nesco
18th | 19th | 20th December Powered by
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Hospi Event
Guest of Honour
Balbir Hora
“All knowledge is connected to all other knowledge. The fun is in making the connections.”
Owner Hotel The Residency, A unit of BWP.
Hospitality Lexis is doing 3 days conference with 3 sessions per day with one of the most popular Hospitality Expo, Hospitality + Food & Beverage pro Expo (Trinity Group). The aim is to Reach out, share and touch Knowledge. The conference is Offering Business and knowledge collectively. It will have unique and serious talks with the hospitality pioneer's of the industry, on the nitty-gritty of this growing industry. The conference will be beneficial for all the aspirants and professionals who are connected with the hospitality industry.
Mehttab Siddiqui Chief Operating Officer, GHV Group of Hotels
Powered by
It is one stop platform for the hospitality industry, where you can witness the changing and the new emerging trends in the Industry. Prominent personalities from all across the nation will be the panellists and the moderator of the event. They will guide us through their personal experience. The aim behind the conference to create a network where Hospitality professional does not only share knowledge but also network and discuss the changing trends and challenged faced by the professional working in the respective. The motive behind the conference is to create a platform for peer learning as soon as learning from the accomplished people of the respective industry. In addition, the conference is organized in such a manner that Vendors and Hotels and Professionals interact with eachother and can understand each other perspectives. We firmly believe that “An investment in knowledge always pays the best interest.” We would be looking forward to mark your presence at the event.
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Hospi Event
UPGRADING THE HOTEL WITH CHANGING TREND
GENERAL MANAGER SESSION Date : 18/12/2018 1:00 - 1:30 pm
Pankaj Saxena GM, Radisson Blue Pune Hinjawadi
Vipin Singahl GM, The Lalit, Mumbai
Ms. Asharafi Matcheswala GM, Vivanta Taj President Mumbai
Mr. Sumit Kumar GM, Hyatt Pune
Ajoy Balakrishna GM, Raddison Mumbai Goregaon
IMPACT OF SOCIAL MEDIA IN THE HOSPITALITY SECTOR
DIRECTOR OF SALES & MARKETING Date : 18/12/2018 2:00 - 2:30 pm
Karan Godhwani Director of Sales & Marketing Vivanta President Mumbai
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GopaKumar M Director of Sales & Marketing Radisson Mumbai Andheri MIDC
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Kamal Deep Sharma Director of Sales & Marketing Hyatt Pune www. hospibuz .com
Hospi Event
CREATING BRAND AND IT’S IDENTITY RECOGNITION
RESTAURANTS AND BAKERY OWNER Date : 19/12/2018 1:00 - 1:30 pm
Niloy Chakraborty Business Head WOWO Momos
Karan Tanna Founder CEO Yellow Tie Hospitality
Ankit Patel CEO of Belgian Waffle Co.
Rohit Malhotra Business Head- India, Barcelos
Vijay Abhimanyu Managing Director, Billion Smiles Hospitality Pvt. Ltd.
COST CUTTING VS QUALITY
FOOD & BEVERAGE MANAGER Date : 19/12/2018
Manoj Jangid Food and Beverage Manager Sofitel Mumbai BKC
Vivek Joshi EAM Food & Beverage Radisson Blu Kharadi
Kazi Abdul Wahab Food & Beverage Manager Radisson Mumbai Andheri MIDC
2:00 - 2:30 pm
Amit Kapoor F & b Manager Hyatt Pune www. hospibuz .com
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Hospi Event
EXECUTIVE CHEF
MANAGEMENT OF KITCHEN INVENTORY
Date : 19/12/2018 3:00 - 3:30 pm Chef Gopi Nandakumar Hyatt Regency Mumbai
Chef Kshitiz Shekhar Hotel Marine Plaza Mumbai
3:30 - 5:30 pm
Chef Vishvesh Khanna Ex. Executive Chef
Chef Amol Pol Radisson Blu Pune Kharadi
INDIAN WOMEN IN HOSPITALITY
Hospitality education, training and development - bridging the gap in curriculum and industry needs
PUBS AND CAFE OWNERS
Chef Neeraj Rawoot Sofitel Mumbai BKC
Chef Suvendu Roy Head Chef, Hyatt Pune
Laxmi Todiwan Founder, IWH
DECODING THE BUSINESS OPPORTUNITY OF NIGHTLIFE BUSINESS
Date: 20/12/2018 1:00 - 1:30 pm
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1701 Gastropub Vaibhav Mehta Nishant Solanki Chetan Jain
266 The Wine Room and Bar Sahil Arora Riddhi Merchant
Co-owner of Soul Curry Restaurant Powai Manisha www. hospibuz .com
Hospi Event
COLLABORATION AND SELECTION OF VENDORS In Association with
PURCHASE MANAGER
Date : 20/12/2018 2:00 - 3:00 pm
Bernad Fernandes Purchase Manager: Sofitel Mumbai BKC Nitin Shankar Nagrale Vice President Materials at Foodlink Restaurants and Catering India and Founder & General Secretary HPMF
SELECTION OF FOOD INGREDIENTS WITH THE MENU
EXECUTIVE CHEF
Date : 20/12/2018 3:00 - 3:30 pm
Chef Laurance Executive Chef Amby Valley
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Chef Kedar Bobde Corporate Executive Chef deGustibus
Chef Vasant Khot Executive Chef Radisson Mumbai Andheri MIDC
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Our Reach
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HOSPI EMPIRE