HOPSKIPDRIVE
SAFETY REPORT | 2021
Executive summary HopSkipDrive continues to lead the way as the number one platform for safe youth transportation by ensuring that safety remains the top priority with every decision we make. Whether it’s through new platform features or through our continued efforts to provide greater transparency within the industry, HopSkipDrive remains relentless in using our data to drive iterative improvement.
For the purposes of this Safety Report, we look back at our safety data from 2021, in which the total number of safe rides delivered through the platform more than doubled from the prior year. HopSkipDrive also doubled down on our commitment to safety by launching several new features within the CareDriver app and RideIQ platform to improve user experience and increase Rider safety.
After a historic year of disruption across all industries due to the COVID-19 pandemic, HopSkipDrive was fully committed to helping families and districts get students back in the classroom while continuing to provide the safest in-ride environment for CareDrivers and Riders of all ages.
As individual states and school districts began to roll out vaccine mandates, HopSkipDrive quickly jumped into action, while CareDrivers stepped up to the plate in demonstrating compliance to limit further disruptions with getting students back to school.
With ongoing bus driver shortages exacerbated by COVID-19, districts were unable to resume normal transportation operations. HopSkipDrive quickly became a solution for many across the country as a means to help get kids back to campus and provide a cost-effective solution by replacing underutilized bus routes that had no available bus drivers with multipassenger sedans.
Following in the footsteps of our previous Safety Reports for 2018, 2019, and 2020, this report will provide greater transparency into the advancements made over the last year while continuing to encourage others within the industry to share their own safety data.
Throughout 2021, HopSkipDrive was able to serve a more extensive general education population and expanded operations with the launch of three new markets: Austin, Madison, and Milwaukee.
With this report, we examine data collected from 2021, in which a total of 7M million safe miles were driven by CareDrivers across 18 markets in 8 states and Washington D.C. During this time, the majority of all rides scheduled through the HopSkipDrive platform — 99.699% — ended without a safety-related issue of any kind.
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