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M. Schwarz & K. W. Kallus: Safety Culture and Safety-Relevant Behavior in Air Traffic Management
Committee promote a standardized safety culture assessment process across their members. This is crucial to ensure further validation of the CANSO safety culture concept on a larger sample size across different national and cultural settings. Although the majority of researchers tend to be very successful in producing significant results through large sample sizes in subjective questionnaires, the behavior assessed always remains self-reported and highly subjective. Proactive safety management and resilient engineering approaches therefore promote over-the-shoulder observations as part of day-to-day safety surveys (Isaac, Brooks, Jordan, & McCabe, 2009). Future research is proposed to integrate SRBs on the job (Appendix) into objective overthe-shoulder observations to further validate the safety culture development concept.
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Aviation Psychology and Applied Human Factors 2015; Vol. 5(1):3–17
Ó 2015 Hogrefe Publishing
Original Article
Acknowledgments The authors are indebted to the Austro Control Safety, Security and Quality Department for the continuous support and funding of the safety culture development project. Special thanks to the CANSO safety culture regional champions for providing their subject matter expertise in reviewing the validated item set. Heartfelt thanks go to all unit chiefs and regional managers for their outstanding personal commitment in getting the message across to their troops and following up on response rates. Thanks to all operational teams for their important contributions made by completing the questionnaire and interviews. Thanks also to Kerstin Gaisbachgrabner and Sylvia Peißl for the data assessment, entry, administration, and analysis support.
References