HM&T 2013 Spring

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“A Globally Diverse Association”

IAHMP 18th Annual International Educational Conference & Trade Show

The IAHMP annual conference is the premier gathering place for multi-cultural event planning in the industry. This event attracts participants from the United States, Latin America and Europe and offers attendees a myriad of educational, networking and social opportunities.

Meeting/event planners – why attend? • • • •

Learn to leverage your meeting’s economic power Network with top industry and association professionals Listen to top rated speakers providing orientation, motivation and perspective Gain one-on-one exposure to industry suppliers which makes destination selection an easier process • Be exposed to a variety of viewpoints from different cultures • Opportunity to be trained as a Certified Diversity Meeting Professional

Apply online to see if you qualify to be a “HOSTED” Meeting Planner with R/T Airfare and 3-nights hotel stay.

Suppliers – why attend? • • • • •

Reach the fastest-growing segment of the U. S. population – 50 million strong and growing! Network with top multi-cultural association professionals Exhibit your products and services Gain one-on-one exposure to highly qualified professionals with purchasing power Opportunity to be trained as a Certified Diversity Meeting Professional Visit for registration and trade show information and fees.

Conference Sponsorship Opportunities

Maximize your marketing ROI and get your message in front of key buyers in the Hispanic and Multicultural meetings market. Participate on onsite events, website advertising, email sponsorship, onsite signage and much more! Visit for a description of our sponsorship levels.

Thank You 2012 Conference Sponsors!

Each year, millions of people travel globally to attend meetings, conventions and special events. It is therefore a necessity for people within the travel and tourism industry to be culturally aware if they want to maintain relevance and stay competitive. Connecting with your customers is no longer a luxury it’s a necessity. When you understand customer’s needs and preferences you can more effectively support your company’s efforts to delight customers and win their loyalty – which translates into greater profits for your firm. IAHMP founded the Certified Diversity Meeting Professional designation to meet the needs of industry professionals who work and do business with people all over the world. Becoming culturally aware means understanding your customer based on a specific knowledge of a person’s country of origin, cultural nuances and among other traits such as gender, educational level, etc.

Certified Diversity Meeting Professional Designation

In today’s global market economy, meeting planners across the board are finding it challenging to create a meeting environment that supports and promotes the inclusion of diversity. As attendance to annual events diversifies, so does the role of the meeting planner. Gender, religious practices, language barriers and cultural awareness are all issues that must be identified to ensure that attendees get the maximum benefit of attending business meetings and educational programs at various conferences and special events. IAHMP supports the old axiom “Knowledge is Power” and wants to put in the hands of meeting professionals on both sides of the table the knowledge that will better prepare them for the future. Certification Program The International Association of Hispanic Meeting Professionals (IAHMP) has developed and implemented a Certification Program for its members and industry professionals to enhance their skills in the market place. In partnership with Academic and Industry Professionals, IAHMP has successfully introduced the Certified Diversity Meeting Professional (CDMP) program, which is the first program of its type in the Meetings & Hospitality industry.

Materials for the program include a Study Guide and the CDMP Testing Program. Upon completion of the CDMP individuals will be able to enhance their professional skills to work with diverse publics.



VOL 15


NO 1

contents COVER STORY: East Coast Meeting Destinations 24 I Norfolk, Virginia 26 I Washington, DC 28 I Philadelphia, Pennsylvania 4 HM&T | Hispanic Meetings & Travel

Above: “Ben” photo by G. Widman for GPTMC; Norfolk, Virginia photo by Visit Norfolk; Lincoln Memorial Statue, The Jefferson Memorial at Night and Capitol Hill Rowhouses photos by Destination DC. Cover photo by B. Krist for GPTMC



FEATURES 14 Florida Meeting Destinations


18 Industry Promotions 20 Convention Centers 30 New & Renovated Properties 32 IAHMP Conference Recap Portland, Oregon was the host of the 17th Annual Conference

45 Hispanic Travel Top 10 Vacation Spots San Juan, Puerto Rico

DEPARTMENTS 06 Publisher’s Letter 08 Contributing Editor’s Comments/Credits 10 Industry Briefs 17 Florida Travel Spotlight 38 Meeting Planner Incentives 40 Techno Savvy 42 Social Events 44 Calendar of Events




s we patiently wait for our Congressional leaders to get their act together concerning our country’s fiscal house and how that could impact the meetings and tourism industry the Hispanic meetings market continues to move forward. The “Big 3” have chosen their 2013 conference destinations with the National Council of La Raza heading to New Orleans in July, the League of United Latin American Citizens will be at Caesar’s Palace in Las Vegas over the summer and the U.S. Hispanic Chamber of Commerce recently announced Chicago as their host city. Congratulations to all 3 cities as the economic impact of all these conferences are impressive with each convention drawing attendance of well over 20,000 attendees.

delight turned into a bit of frustration since I now had to keep an eye on the screens my son could see and shield him from anything inappropriate. My thoughts then turned to all the other children on the plane who could easily be watching something they shouldn’t be because an adult is watching say “The Walking Dead” on the television screen or laptop or iPad or phone. Hmmm…. What a dilemma for parents! Don’t get me wrong, I think it is great that airlines are trying to help passengers enjoy their flights better but there is only so much personal space on an airplane. Just remember next time you decide to watch an R rated movie on a plane that little eyes could be watching too.

Hispanic travel continues to be on the rise and the industry is taking notice. recently released a list of the top Hispanic vacation spots according to statistics from its Spanish website. You can view the list on page 45 – the top spot will not surprise you.

Our Cover Story this issue is on East Coast Meetings Destinations and we are taking a closer look at Norfolk, Virginia; Washington, DC and Philadelphia, Pennsylvania. All 3 cities offer plentiful of reasons for booking your next meeting or convention on the East Coast. Coverage begins on page 24.

Speaking of travel, last December I traveled to the IAHMP conference with my husband and 8 year old son. We were pleasantly surprised to see that the airplane had small video screens on the back of the headrests in front of us. We became excited at the prospect of watching television throughout our flight. However, I quickly realized that not everyone on the plane was watching G rated programming appropriate for my young son’s eyes. Yes he was watching Nick Jr. on his screen and my husband and I were keeping our choices age neutral but the people in the row in front of us did not have my son in mind with their viewing choices and he could easily peek through the space between the seats and see other people’s screens. My

In every Spring Issue HM&T highlights Florida Meeting Destinations and this year marks an ENORMOUS milestone in the state’s history. This year Florida celebrates 500 years of existence! It was in 1513 when Juan Ponce de Leon set foot on Floridian land and so began the Hispanic influence in the history of the United States. To commemorate this important event VISIT Florida is running a year-long promotion by giving away a free vacation every week this year. HM&T covers this promotion on page 17. Here’s to another 500 years Florida ¡Felicidades! Our faithful readers will notice that our sister publication Quince Magazine no

longer graces the back cover. Not to worry though as the stand alone Quince Magazine will make its premiere in the Fall of this year. Instead HM&T will begin to develop a more concrete section on Travel that appeals to Hispanics both in the U.S. and abroad. So let’s not wait until Summer to take a family vacation. Spring getaways are just as fun, convenient and help us recharge. ¡Buen viaje! María de la Luz González Publisher and Editor

In the Next Issue __________________________________________

SUMMER 2013 • Texas Meeting Destinations • Networking with CVBs for Success • Hispanic Associations • Gulf Coast Destinations • Cancun, Mexico __________________________________________

Want to write for Hispanic Meetings & Travel Magazine? We occasionally accept contributed articles and essays. Contact the managing editor with your pitch.

6 HM&T | Hispanic Meetings & Travel


It’s a new year and there is lots of change in the industry. Convention & Visitor Bureaus are changing their name to exclude the CVB moniker. In San Diego the CVB will now be known as the San Diego Tourism Authority. In Los Angeles the CVB previously known as LA Inc. is now the Los Angeles Tourism & Convention Board and has a new president, Ernest (Ernie) Wooden, Jr., a former Hilton Corporate executive. Other changes include Robert "Bob" Jameson who becomes the new president and CEO of the Fort Worth Convention & Visitors Bureau. And in Orlando, George Aguel has taken over as the president and CEO of Visit Orlando. Aguel served as senior vice president of worldwide sales and services for Walt Disney Parks and Resorts for 22 years and Jameson was general manager of the Worthington Renaissance Hotel, which has been managed by Marriott International since 1999. March 4 marks the anniversary of the signing of the Travel Promotion Act that created the first federal agency to promote travel to the USA. Formed as the Corporation for Travel Promotion in 2010, the public-private entity began operations in May 2011 and does business as Brand USA the new tourism marketing body for the United States of America. Brand USA's objective is to rekindle the world's love affair with America – reclaiming the USA's share of the international market by positioning the country as a diverse destination to be discovered again and again. Through its consumer call to action - Brand USA encourages travelers to explore the United States of America. The new president of Brand USA is Christopher L. Thompson who took over after Jim Evans left last year. Thompson has been busy staffing the new agency and recently announced two additions to the team—Tom Garzilli, who joins Brand USA on March 4 as Vice President, Partnership Programs, and Alfredo Gonzalez, who joins 8 HM&T | Hispanic Meetings & Travel PUBLISHER Gonzalez Global Media, LLC. EDITOR María de la Luz González CONTRIBUTING EDITOR Margaret Gonzalez

Brand USA April 1 as Senior Vice President, Global Partnership Development. Alfredo Gonzalez, comes to Brand USA from the Greater Fort Lauderdale Convention and Visitors Bureau where he has been since 1999, most recently as Vice President of International Business and Tourism. Tom Garzilli, has been Co-founder and Managing Partner of Custom Marketing Group (CMG), an award winning, destination marketing and custom publishing company for the travel and tourism industry. Among CMG’s custom publishing is the prestigious American Express group of publications, which includes the iconic Travel + Leisure magazine. In the nation’s capital, travel and retail groups are lining up in support of provisions in the White House's immigration proposal to streamline visa processing to boost tourism and bolster the slowly recovering economy. While significant strides have been made lowering wait times for visas, expanding the Visa Waiver Program and speeding up entry for millions of visitors, the groups are pressing for more. Advocates say the immigration bill is the perfect place for the travel provisions that ensure business and leisure travelers from outside the United States are efficiently processed when applying for a visa and entering the country, while also maintaining high security standards. Lots of change is in the air and Hispanic Meetings and Travel is also changing hands and will be published by Gonzalez Global Media. Margaret Rodríguez de González Contributing Editor

DESIGN & PRODUCTION BAY AREA MEDIA SERVICES / SCENE MEDIA CREATIVE & PRODUCTION DIRECTOR - John Ennis / ADVERTISING STEVEN GONZALEZ MARIA GONZALEZ CONTRIBUTING WRITERS Albuquerque CVB, Albuquerque Convention Center, Conrad Miami, Dallas CVB, Delta Air Lines, Destination DC, Disney Meetings, Eden Roc Renaissance Miami Beach, Events DC, Margaret Gonzalez, Maria Gonzalez, Steven Gonzalez, International Association of Hispanic Meeting Professionals, Hollywood, Florida Office of Tourism,, Hyatt Regency Chicago, Las Cruces CVB, Las Cruces Convention Center, New Orleans Ernest N. Morial Convention Center, Omni Shoreham Hotel, Pennsylvania Convention Center Authority, Philadelphia CVB, Puerto Rico Convention Bureau, San Diego Tourism Authority, Santa Fe CVB, Santa Fe Convention Center, The Renaissance Blackstone Chicago Hotel, Travelzoo Inc, Villa del Palmar, VISIT FLORIDA, Visit Norfolk, Visit Orlando, Walt Disney World Resort, Walter E. Washington Convention Center PHOTOGR APHY Apple Inc, Albuquerque CVB, Albuquerque Convention Center, Conrad Miami, Dallas CVB, Delta Air Lines, Destination DC, DigPicPhoto, Eden Roc Renaissance Miami Beach, Greater Philadelphia Tourism Marketing Corporation, International Association of Hispanic Meeting Professionals, Hollywood, Florida Office of Tourism, Hyatt Regency Chicago, B. Krist for GPTMC, Keith Lanpher for Virginia Tourism Corporation, Las Cruces CVB, Las Cruces Convention Center, Las Vegas CVA, New Orleans Ernest N. Morial Convention Center, Omni Hotels & Resorts, Pennsylvania Convention Center Authority, Puerto Rico Convention Bureau, San Diego Tourism Authority, Santa Fe CVB, Santa Fe Convention Center, Sports Pro Community Network, The Renaissance Blackstone Chicago Hotel, Villa del Palmar, VISIT FLORIDA, Visit Norfolk, Visit Orlando, Walt Disney World Resort, Westin Diplomat Resort & Spa, G. Widman for GPTMC ADVERTISING SALES OFFICE Gonzalez Global Media 2600 South Shore Blvd., Suite 300 League City, Texas 77573 Telephone - 281-245-3330 Fax - 281-668-9199 W E B PA G E WEB MASTER - Margil Villarreal Hispanic Meetings & Travel ISSN #1527-8387 is owned and published by the Gonzalez Global Media, LLC. at 2600 South Shore Blvd., Suite 300, League City, Texas 77573 C 1999-2012 All Rights Reserved. Hispanic Meetings & Travel cannot by held responsible for unsolicited material. The publisher does not assume any responsibility for any unsolicited material and will return only those accompanied by stamped self-addressed envelope. We reserve the right to edit all copy. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior permission of the publisher. Subscription rates: $30.00 per year within the USA, $52.50 in Canada, and $75.00 elsewhere. All subscriptions must be paid in U.S. currency. Single copies: U.S. $5.00, Canada $8.75, and $12.50 elsewhere. Produced in the USA.

industrybriefs N E W * F R E S H * P R O G R E S S I V E

Delta Air Lines and Starwood Introduce Industry-Leading Joint Loyalty Partnership Crossover Rewards™ allows Delta SkyMiles Medallion members and SPG elite members to share program benefits and earn more miles and Starpoints when traveling with either brand


elta Air Lines, Inc. and Starwood Hotels and Resorts Worldwide, Inc. have announced a comprehensive new partnership that offers exclusive new benefits to Delta SkyMiles Medallion members and Starwood Preferred Guest® (SPG®) elite members. The program, called Crossover Rewards, begins March 1 and provides elite members of both loyalty programs reciprocal benefits. Crossover Rewards allows Delta and Starwood elites to share program benefits and earn more miles and Starpoints. SkyMiles Diamond and Platinum Medallion members will have access to added benefits including priority check-in, 4 p.m. late checkout and free in-room internet access when staying at Starwood Hotels and Resorts. All Delta Medallion members also will earn one mile per dollar spent on eligible room rates when staying with Starwood in addition to the Starpoints usually earned for their stay. In turn, SPG Platinum members will receive one free checked bag, priority check-in and priority boarding when flying Delta. SPG elite members will earn one Starpoint per dollar spent on eligible flights in addition to the miles usually earned for their flight. "Crossover Rewards allows Starwood 10 HM&T | Hispanic Meetings & Travel

and Delta to extend loyalty outside of our hotels and beyond the window seat by giving our respective elite members reciprocal benefits and earning power," said Frits van Paasschen, president and CEO of Starwood. "This enriches the experience for our most valuable travelers, and gives both Delta and Starwood an opportunity to target frequent travelers who aren't already part of our programs, enabling us to capture greater share of the global, high-end traveler." "Crossover Rewards is another example of Delta's commitment to making the travel experience more beneficial and enjoyable for our customers," said Tim Mapes, Delta's senior vice president – Marketing. "For our loyal customers, hotel accommodations are a vital component of the travel experience, which makes this new alliance with an innovative company like Starwood a strategic addition to the SkyMiles program." The companies' global alignment was key to uniting the two organizations for the creation of Crossover Rewards. With flights to more than 300 destinations and hubs in markets like Tokyo, Paris, New York City and Atlanta, Delta's global reach complements Starwood's worldwide hotel footprint including nine hotel brands in 100 countries

around the world. "SPG continues to invest in one-of-akind benefits to truly reward those who reward us with their unwavering loyalty and business," said Mark Vondrasek, senior vice president - Distribution, Loyalty and Partnership for Starwood. "More and more we look to extend our relationship with our guests beyond the four walls of our hotels, which we believe is a way to cultivate 'loyalty beyond reason.' Delta shares with Starwood a spirit of innovation and a truly global reach that aligns with our global footprint, and we are thrilled to welcome their most loyal Medallion members as our own." Beginning March 1, customers can register for Crossover Rewards by linking their Delta SkyMiles and SPG accounts at or Benefits will begin once Delta Medallion or SPG elite status is reached. About Starwood Hotels & Resorts Worldwide, Inc.: Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,134 properties in nearly 100 countries and 154,000 employees at its owned and managed properties that include the fol-

The San Diego Convention & Visitors Bureau changed its name to the San Diego Tourism Authority, effective January 1, 2013. The new name reflects the prevailing corporate naming of destination marketing organizations, domestically and internationally, and better communicates the organization's role as the "official travel resource of the San Diego region." "Our new name is direct, easy to understand, memorable and recognizable, which is vital as San Diego becomes more visible on the global tourism stage," stated Joe Terzi, President & CEO of the San Diego Tourism Authority. "The new name also speaks to the key role our organization plays as the authority on all things related to our region's tourism industry," Terzi added. Incorporated in 1954, the newly named San Diego Tourism Authority markets and sells the greater San Diego region as a premier meeting and vacation destination. The organization has satellite offices domestically in Washington D.C. and Chicago along with sales staff deployed in the northeast and Texas; it also has representation internationally with firms in the United Kingdom, Germany, Japan and

STARWOOD: Cont. from Page 10

lowing internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Meridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Elementsm. The Company boasts one of the industry's leading loyalty programs, Starwood Preferred Guest (SPG), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. For more information, please visit About Starwood Preferred Guest: Starwood Preferred Guest® (SPG®) is an innovative, award-winning frequent traveler program that unites each of Starwood's 9 distinctive hotel brands and includes more luxury hotels in more destinations around


San Diego CVB Changes Name to San Diego Tourism Authority

Korea. The San Diego Tourism Authority

jobs in the county.

poration composed of approximately 1,100

San Diego annually to enjoy the region's

governments and individuals seeking a bet-

top travel destinations in North America,

is a private, non-profit, mutual benefit cor-

member organizations, businesses, local

ter community through the visitor industry.

More than 30 million visitors travel to

diverse offerings. Often rated one of the San Diego recently ranked as one of Amer-

Tourism is the San Diego region's third

ica's top 10 favorite cities, according to

in total economic impact and $7.5 billion

ica's Favorite Cities" survey. For more

largest industry and generates $16.5 billion in direct visitor spending to the region's

economy. Tourism employs 163,000 local

residents, which accounts for 13% of the

the world. SPG reinvented the hospitality loyalty landscape when it launched in 1999 with its breakthrough policy of no blackout dates. In addition to Free Night Awards at over 1,100 hotels and resorts and Award Flights on over 350 major airlines without blackout dates, the Starpoints® that members earn through SPG can be redeemed for access like to no other to experiences in music, sports and the arts through SPG Moments. Learn more at and About Delta Air Lines: Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 319 destinations in 59 countries on six continents.

Travel + Leisure magazine's 2012 "Amerinformation





Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights. The airline's service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at | HM&T 11

industrybriefs Villa Del Palmar At The Islands Of Loreto Set To Welcome New Daily Alaska Airlines Flights


"Million-Star" Resort Excited About Increased Tourism to Baja Peninsula

illa del Palmar at the Islands of Loreto, the newest member of Villa Group Resorts and Baja's first "million-star" resort, has announced that it is rolling out the red carpet for guests when Alaska Airlines began daily flights from Los Angeles International Airport (LAX) to Loreto on February 24, 2013. The resort, which abuts one of the most pristine coastlines in the world and unobstructed nighttime views of "a million" stars, has become a popular tourist destination for travelers from the West Coast of the United States, especially for those who are looking to disconnect from their daily hassles and reconnect with one another. With new daily flights to and from the Islands of Loreto, that's sure to bring even more tourism to the area. Villa del Palmar at the Islands of Loreto has created a series of air-inclusive packages with air travel provided by Alaska Airlines. Subject to availability, promotional air-inclusive packages start at just $149 per person, per night, based on double occupancy, plus taxes. Details are available by calling toll free to 866-209-0726. These dedicated packages include airfare provided by Alaska Airlines to the Islands of Loreto via Los Angeles International Airport and originating in multiple destinations including Seattle; Portland; Vancouver, B.C.; the San Francisco Bay Area and the Los Angeles area. "We are thrilled to have Alaska Airlines expand its number of flights and begin daily service, and we know our guests will love the flexibility this new schedule pro12 HM&T | Hispanic Meetings & Travel

vides, as well," said Owen Perry, owner and president of Villa Group. "Villa del Palmar at the Islands of Loreto provides unique beauty, authentic culture, and access to truly unparalleled sporting opportunities. We look forward to sharing those experiences with a whole new set of travelers and showing them what we mean when we say 'Your Story Starts Here.'" The Islands of Loreto, located on the east coast of the Baja California Peninsula on the Sea of Cortez, is known for its quiet beaches, scenic vistas, rich history and astounding natural habitats. The region caters to adventurous travelers looking to explore the many outdoor opportunities including snorkeling, hiking, fishing, diving and mountain biking, as well as people looking for a getaway where they can enjoy the beauty and authentic culture of the region without the commotion of heavily-trafficked Mexican destinations. The destination is fast becoming an alternative for travelers looking for a slower pace with all the options and amenities they have come to expect from a vacation in Mexico. For more information about Villa del Palmar and its Alaska Airlines packages, or to book, contact your preferred travel professional, visit or

call 866.209.0726 from the U.S. or 855.440.5590 from Canada. ----------------------------ABOUT VILLA DEL PALMAR Baja's First Million Star Resort Villa del Palmar at the Islands of Loreto is a self-contained destination resort on the Sea of Cortez, off the eastern coast of the Baja peninsula overlooking Danzante Island (one of five in the region). It features 181 new, spacious, beautifully appointed Deluxe Ocean View, one, two and three bedroom Suites with balcony or terrace, stunning ocean views, mountain views, outstanding restaurants, an attentive English-speaking staff, five swimming pools, a 39,000 square feet Spa, two tennis courts , beautiful beaches and a mild and warm climate year-round. Guests can enjoy scuba and snorkeling tours in the protected Marine Park within the five prominent Loreto Islands, horseback riding, swimming, world-class fishing, paddle boarding, kayaking, whale watching and mountain biking. Hotel perks include a spa and fitness center, massages, salsa dance lessons and movie nights for children.

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Featuring the groundbreaking EasyRead technology and off-line reading for when you aren’t connected. Launching Soon: Our new online network, “A Resource for the Global Hispanic” | Stay Tuned!

FLORIDA MEETInG DESTInATIOnS During the last 2 years several Florida destinations have attracted many Hispanic associations’ meetings and conferences. The beach town of Hollywood and 2 hotels, Eden Roc Renaissance and Disney’s Coronado Springs Resort, have consistently garnered the eye of Hispanic organizations wanting to meet in the Sunshine State. In this issue Hispanic Meetings & Travel takes a look at what makes these destinations so appealing to the Hispanic meetings market.

Hollywood, Florida

Nestled between Fort Lauderdale and Miami is Hollywood, a classic Florida beach town that's enchanted visitors since the 1920s. Hollywood Beach features a one-of-a-kind oceanfront promenade called the Hollywood Beach Broadwalk that stretches nearly two and a half miles along the Atlantic. Downtown Hollywood is characterized by quaint sidewalk cafes, brick-lined walks, unique boutiques, shops, art galleries and dozens of restaurants. All these great features make Hollywood the perfect location for a South Florida meeting! Logistics Fort Lauderdale-Hollywood International Airport (FLL) is located on the City of Hollywood’s northern boundary and is one of the fastestgrowing airports in the country. It is the 23rd busiest airport in the United States, 50th in the world. A traveler-friendly airport, FLL offers non-stop service to more than 55 U.S. cities with international service to Mexico, Central America, South America, the Caribbean and Canada. It boasts a new parking garage and full service rental car center. FLL gives travelers all the amenities of a world class airport. Hollywood Fast Facts • Number of Hollywood Hotels: 153 • Number of Hotels on Hollywood Beach: 92 • Number of Hotel Rooms in Hollywood: 5,195 14 HM&T | Hispanic Meetings & Travel

• Number of Waterfront Restaurants: 40 • Number of Downtown Restaurants: 70 • Average Year-Round Temperature: 76° F Meetings Space Hollywood has something for everyone! From charming bed and breakfasts to world class resorts, Hollywood can suit every taste, lifestyle and budget. Some of the top meetings space includes the following hotels: Hollywood Beach Marriott TOTAL NUMBER OF HOTEL ROOMS: 229 TOTAL MEETING SPACE: 6,634 sq. ft. LARGEST MEETING ROOM: 4,674 sq. ft. Seminole Hard Rock Hotel & Casino TOTAL NUMBER OF HOTEL ROOMS: 500 TOTAL MEETING SPACE: 36,000 sq. ft. LARGEST MEETING ROOM: 16,000 sq. ft. Westin Diplomat Resort & Spa TOTAL NUMBER OF HOTEL ROOMS: 1,000 TOTAL MEETING SPACE: 209,000 sq. ft. LARGEST MEETING ROOM: 50,000 sq. ft. For information on booking your next event in Hollywood, Florida visit or call the Hollywood Office of Tourism at 877-672-2468.



Eden Roc Renaissance Miami Beach

For more than 50 years, the Eden Roc Renaissance Miami Beach has graced Miami Beach’s pristine Golden Mile at 45th Street and Collins Avenue. Its 1950s and 60s heyday established it not only as a legendary landmark, but as South Florida’s premier resort property sought by many of the nation’s top entertainers and celebrities.

Eden Roc Renaissance Miami Beach was originally designed by famed architect Morris Lapidus. Completed in 1956, Eden Roc Renaissance Miami Beach was Lapidus' most lavish design, attracting a steady stream of celebrities, including Elizabeth Taylor, Lucille Ball, Desi Arnaz, Lena Horne, Jerry Lewis, Sammy Davis, Jr., Ann Margret and others. It became the favorite spot on Miami Beach. Today, with the completion of its lavish restoration, Eden Roc Renaissance Miami Beach continues to be a world renowned resort. Its guest rooms, ballrooms, and restaurants are continuing to place the legendary property among the best on Miami Beach. With such a rich history and prime location the Eden Roc Renaissance Miami Beach is the ideal property for hosting a meeting or conference. Meeting highlights • Exceptional event menus that will inspire you! • Two new Ocean Tower ballrooms and a rooftop terrace offer breathtaking ocean & Intracoastal views • Dedicated professional meeting planners, fully equipped business center and wireless internet Meeting Space Highlights • More than 46,000 sq. ft. of state-of-the-art indoor meeting space • 25,000 sq. ft. of outdoor event space with breathtaking ocean

• • • •

and Intracoastal views 28 flexible meeting rooms, including the 9,100 sq. ft. Pompeii Ballroom, ideal for groups of all sizes Four exclusive ocean view meeting rooms on Penthouse level Experienced convention service professionals incorporate green meeting principles into every event On-site audiovisual, business center and destination management services

REnAISSAnCE HOTELS is an upscale brand with more than 145 properties in 32 countries that speaks to passionate travelers in search of authentic local discoveries when traveling for business or leisure. Renaissance Hotels has recently welcomed several new "gems" to its global collection – the boutique Renaissance Malmo hotel in Sweden, the historic Stanford Court hotel in San Francisco, the exotic Renaissance Curacao Resort & Casino in the Dutch Caribbean, the opulent Renaissance Bangkok Ratchaprasong Hotel and the modern Renaissance Beijing Capital Hotel. These hotels join a rich portfolio defined by distinctive and well-known icons such as the Eden Roc Renaissance Miami Beach, La Concha Renaissance San Juan, Renaissance New York Hotel 57 and Renaissance Paris Arc de Triomphe. All Renaissance hotels participate in the award winning Marriott Rewards® frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. To make reservations and for more information visit Eden Roc Renaissance Miami Beach • 4525 Collins Avenue • Miami Beach, Florida • 33140 • 1-305-531-0000 | HM&T 15



Within the Walt Disney World® Resort lays a property that celebrates the cultures of Mexico and the American Southwest, Disney’s Coronado Springs Resort. This lakeside resort with Mayan architectural details combines the beauty, fantasy and unique cultural elements of colonial Spain, Mexico and New Mexico. This tranquil lakeside destination, unlike any other, is the perfect setting for association meetings and conventions. Accommodations • 1,912 guest rooms and suites situated around a 15-acre lake in three distinctly different themed areas: • Casitas – Guest rooms and suites (parlor, VIP and executive) with direct access to the convention center, depicting urban areas of the Southwest and Mexico • Cabanas – Guest rooms depicting the coastal regions of the Southwest • Ranchos – Guest rooms depicting Southwest desert ranchlands • Complimentary Wi-Fi in all guest rooms and common places throughout hotel • 50% of guest rooms are available as connecting rooms Convention Facilities • 220,000 sqft of flexible space on one contiguous level including: • 60,214-square-foot Coronado Ballroom (23’ ceilings) • 21,160-square-foot Fiesta Ballroom (23’ ceilings) • 86,000-square-foot Veracruz Exhibit Hall (23’ ceilings) • 45 flexible break-out rooms (with minimum 14’ ceilings) • Five permanent registration counters • Business center • Convenient truck access with ten loading docks • Booth-controlled AV, closed-circuit TV, satellite uplinks, fiber-optic capabilities • Four spacious outdoor patios adjacent to meeting areas

Special Benefits • No resort fees • Complimentary motor-coach transportation to and from Orlando International Airport • Complimentary self-parking • Direct charging privileges throughout the Walt Disney World® Resort • Complimentary delivery of purchases made throughout the property to Disney’s Coronado Springs Resort hotel

16 HM&T | Hispanic Meetings & Travel




• Complimentary transportation throughout the Walt Disney World® Resort

Disney Advantage Discover one-of-a-kind programs and resources available exclusively from the global leader in imagination and creativity. Create an unforgettable experience by collaborating with an organization committed to excellence, inspiration and innovation. Make your next meeting a Disney Meeting! • Disney’s Exhibitor Concierge Service • Disney Theme Park Events • Disney Institute • Disney Event Group • Disney Transportation Services • Theme Park Tickets • Disney Marketing Support • Green Meetings Disney’s Coronado Springs Resort 1000 West Buena Vista Drive Lake Buena Vista, Florida 32830 United States • (407) 939-1000


VISIT FLORIDA Invites Visitors Past & Present to Share in the State’s Quincentennial

This year, Florida commemorates the monumental moment in history when Juan Ponce de Leon’s explorations led him to discover the Sunshine State.

On the 500th anniversary of that epic discovery -- the first European landing in the continental United States -- VISIT FLORIDA is making it easier for this century’s adventurers to explore Florida.

Prospective travelers have chances to win 50 vacations to Florida – adventures that evoke the state’s heritage of discovery and exploration.

Also, VISIT FLORIDA asks its past and present visitors to add their own Florida experiences to the state’s historical record. At “Share Your Florida Story,” visitors may post their remembrances on VISIT FLORIDA’s Facebook timeline, a record dating to 1513.

“Florida’s 500 Years of Adventure” sweepstakes gives away 50 vacation prize packages, one per week through Dec. 29, featuring destinations around the state. Enter at Participants may enter every day for chances to win.

The vacation prizes, from nearly 100 Florida tourism partners, let travelers sun on the world’s most beautiful beaches, luxuriate in resorts, feast on fresh-caught seafood, find serenity in natural wilderness, fish, golf, zipline, dive, surf, paddle, race, explore world-renowned theme parks, and watch timeless Florida sunsets.

Millions of visitors already have glimpsed the marvels of Florida in the 500 years since Ponce de Leon of Spain landed here in 1513. Browse through photos, videos and stories depicting five centuries of visitors on VISIT FLORIDA’s new Viva Florida 500 Facebook timeline, which is growing daily. After logging in, readers can scroll through the list of decades and centuries on the right side of the page to see a parade of historical milestones that have made Florida the culturally rich destination it is. Enjoy a pictorial tapestry that includes: • the first human space launch at Kennedy Space Center • filming of the Jackie Gleason Show in Miami Beach • the origins of NASCAR, in Daytona • the invention of air-conditioning, in Apalachicola • the invention of the glass-bottom boat, at Silver River • Florida’s “Tin Can Tourists” • the winter homes of Thomas Edison and Henry Ford, in Fort Myers • the first overseas railroad, in the Florida Keys • the first Underground Railroad, near St. Augustine • the island prison of the infamous Dr. Mudd, in the Florida Keys • the nation’s oldest schoolhouse, in St. Augustine • the long-sought Fountain of Youth, in St. Augustine

• the nation’s First Thanksgiving and First Christmas • and, of course, the discovery of Florida in 1513 by Spanish explorer Juan Ponce de Leon, the first European explorer to find the continental United States.

Readers can leave their own mark on history by posting photos, videos and stories about their Florida adventures at “Share Your Florida Story.” VISIT FLORIDA’s “500 Years of Adventures” sweepstakes and the Viva Florida 500 Facebook timeline provide ways for past and present visitors to add their personal touch in this quincentennial year to the nation’s oldest recorded history -- Florida’s. More info can be found at | HM&T 17



Dallas CVB

Ruben Perez has recently been promoted to the role of vice president of sales for the Dallas Convention & Visitors Bureau (Dallas CVB). Perez is responsible for the overall sales efforts and operations of the convention sales team and works with the senior vice president to develop and implement sales strategies. He will work to achieve overall room night goals and client, member and associate satisfaction to increase Dallas visibility. "We are proud to appoint Ruben to the role of vice president of sales," said Phillip Jones, President and CEO of the Dallas CVB. "Perez’s leadership is instrumental with the increase in citywide meetings that Dallas has booked. His expertise is invaluable as we strive to increase the presence of Dallas as a top meetings destination." Perez previously served as senior director of sales and director of sales having joined the bureau staff in 2011. His 17-year career includes work for Starwood Hotels & Resorts Worldwide, Inc. where he was the director of group sales for Westin City Center Dallas and Westin Park Central Dallas. He also served as a global account manager for the Starwood Global Sales Office. Perez began his career with Sheraton New York Hotel and Towers in 1996 where he held various positions in several departments. Perez received his associate degree in public administration from John Jay College in New York, New York. He is an active member of PCMA and ASAE. About Dallas Dallas is the No. 1 visitor destination in Texas, offering the best shopping in the Southwest, a cutting-edge culinary scene led by nationally acclaimed celebrity chefs, 70,000 hotel rooms, ranging from luxury to boutique, and more than 200 golf courses. The city boasts the largest urban arts district in the U.S. with five cultural venues designed by Pritzker Prize-winning architects. In addition, the Dallas metropolitan area is the only one in the Southwest to host teams representing five major professional sports leagues. The Dallas area is also the largest film and television production center in Texas, the location of the Dallas Film Commission and the inspiration for the brand new "Dallas" show that aired mid-June 2012 on TNT. For additional information about the city, see

18 HM&T | Hispanic Meetings & Travel


Visit Orlando Hires Industry Veteran George Armando Aguel as President & CEO


n behalf of its board of directors, Visit Orlando Chair Paul Mears III has named George Armando Aguel president and chief executive officer of the nation's premier destination marketing organization.

"George is an incredibly accomplished industry leader, with extensive experience in both leisure and business travel," said Paul Mears III, chair of the Visit Orlando board of directors. "His knowledge of the meetings and conventions industry, as well as his relationships throughout the travel and tourism segment, matches perfectly with the criteria that our search committee identified as priorities."

Aguel brings a tremendous amount of experience to his new role at Visit Orlando, including more than 35 years of executive-level experience in sales and marketing. Most recently as senior vice president of Global Corporate Alliances and Operating Participants at The Walt Disney Company, he led worldwide management for the company's strategic corporate alliance agreements across all business units of the company. Aguel also served as senior vice president of Worldwide Sales and Services for Walt Disney Parks and Resorts for 22 years. His responsibilities included catering sales and operations, convention services, national and international sales offices, trade marketing, Disney Cruise Line charter and incentive business, as well as internal corporate meetings and events. He was also general manager of The Disney Institute, which provides professional development training and consulting services to a diverse audience of domestic and multinational corporate brands.

Throughout his career, Aguel has proven himself to be a leader in the industry, as well as in the community. He has twice been recognized as one of the "25 Most Extraordinary Minds in Sales and Marketing" by Hospitality Sales & Marketing Association International. He is among a select group of industry professionals to receive the Academy of Leaders Award from the American Society of Association Executives (ASAE) and be inducted into the Convention Liaison Council Hall of Leaders. He's also an ASAE Fellow and recipient of the Professional Convention Management Association Professional Achievement Award and the APEX award from Black Meetings & Tourism. He has served as chairman of Meeting Professionals International and a board member of numerous industry groups.

Aguel's contributions to Central Florida include two years as chairman of Visit Orlando (2009-2010), vice chairman of the Central Florida Sports Commission and past member of the Orange County Tourist Development Council. He's also a past recipient of the Metro Orlando Hispanic Chamber of Commerce Don Quixote Award.

"After nearly 23 years as an Orlando resident, my desire to serve this community has never been stronger," said Aguel. "The Visit Orlando team leads the industry in collaborating with member partners and community partners to market our region around the globe. It's an honor to have the opportunity to lead this highly respected team toward ensuring that Orlando not only remains the vibrant travel brand it is today, but continues to be positioned for prosperity in the decades to come."

Aguel's initial responsibilities will include developing strong relationships with Visit Orlando board of directors and staff, member partners, regional business leaders and elected officials, as well as gaining an immediate and deep understanding of the organization's three-year strategic plan. He will quickly engage in the sales process and connect with key clients to further enhance Visit Orlando's positioning in the marketplace.

About Visit Orlando: Visit Orlando is the branding, sales and marketing organization responsible for positioning Orlando as the destination of choice for leisure and meetings business for the economic benefit of the community. Orlando is the No. 1 most visited destination in the United States. In 2011, it welcomed a record 55.1 million leisure and business travelers. Orlando expects to exceed that record and maintain its position as the country's top destination when final figures for 2012 are released this spring. For more information on Visit Orlando please go to | HM&T 19

Convention Centers


Albuquerque's Mayor Berry Breaks Ground for Convention Center Renovation


rashing a hammer through a sheetrock wall, Mayor Berry

recently kicked off the renova-

tion on the first phase of the Albuquerque Convention Center.

Most of the work being done is behind

the scenes to the public, but which will

increase the effectiveness and efficiency

for future events, as well as update the existing ballrooms.

“The ultimate goal is to make this a more

attractive facility to hold larger scale con-

ventions,” Mayor RJ Berry said. “We expect phase two will bid by the begin-

ning of the summer, and that phase has a majority of the exterior renovation that everyone will see.”

The City of Albuquerque refinanced the

debt on the building to fund the $20 Mil-

rants, shops and attractions," stated Dale


querque Convention & Visitors Bureau.

"The investment in improving our con-

Phase one work is scheduled to be com-

lion dollars of work taking place in two

vention facility is critical to ACVB’s

efforts to generate millions of dollars of direct economic spending and increased

gross receipts taxes paid by out-of-town

attendees. All of which help provide jobs

for Albuquerque in our hotels, restau-

Lockett, President/CEO of the Albu-

plete August 26, 2013. Phase Two work is

estimated to be complete Summer of 2014.

The Albuquerque Convention Center is

located downtown within walking dis-

tance of 900 hotel rooms and the city’s

dining and entertainment.

The Center

features 167,000 square feet of exhibit

space with 106,000 square feet of contin-

uous column-free space. The Center has 27 meeting rooms which can host meet-

ing of 10 attendees to 1,100 people. The

Ballroom is 31,000 square feet and can

host 2,000 people or a general session for

2,500. The Kiva Auditorium is a unique

meeting venue for keynote speakers. The

auditorium seats 2,300.

20 HM&T | Hispanic Meetings & Travel


as Cruces is located in the Mesilla Valley which is overshadowed by the Organ Mountains and at the edge of the Chihuahuan Desert. Las Cruces enjoys 350 days of sunshine a year making it the perfect setting for visitors to enjoy the city’s local activities and attractions. The Las Cruces Convention Center is located at 680 University Avenue at the corner of University Avenue and Union Avenue. The Center is located near restaurants, entertainment, shopping, and over 2,500 hotel rooms. The Center is 55,000 square feet with just over 33,000 square feet of meeting space.

Exhibit Hall The facility features a 14,500 square foot exhibition hall. The Exhibit Hall has carpeted floors and access to utilities. The hall has a 20’ clearance height of the space which offers the ability to bring in large exhibits and rigging from



the ceiling.

Ballroom The Ballroom features nearly 9,000 square feet of column free carpeted space and 24’ ceilings are accented by exposed wood beams that add to the overall feel of the space. The Ballroom also has an outdoor covered event area with views of the Organ Mountains. Meetings Rooms The Center features a breakout space in six 18’ x 27’ meeting rooms which can also be combined to form two 36’ x 54’ meetings with 1,458 square feet each. The rooms are AV friendly and can be set for group needs.

Prefunction Space The Center has 8,500 square feet of indoor prefunction space and over 5,000 square feet of outdoor space.

Food & Beverage Service The Center has full in-house food and beverage services. Menus can be customized to fit the needs of any group. The food and beverage team

can create menus for meetings ranging from 20 to 800 attendees.

Equipment and Services The Center has both onsite exhibitor serves and Audio Visual. Complete services are available to ensure the success of your meeting. For more information on the Las Cruces Convention Center visit or call 575526-0100. | HM&T 21




he Santa Fe Community Convention Center opened in late 2008 and it compliments an already well preserved city that takes great pride in its historical status. The Convention center features 40,000 square feet of interior meeting space, outdoor meeting areas, it has fireplaces in some rooms, underground parking, and an open interior courtyard. The maximum group size is 2,100 people in theatre seating.

The convention center is LEED (Leadership in Energy and Environmental Design) certified. The Center earned its Gold Certification in a number of ways, including building on the previous site of the old convention center, the parking garage is located underground, there are three 15,000 gallon water catchment tanks for landscaping irrigation set in the ground underneath the garage floor, and a garden roof that eliminates heat collection to name a few.

Sweeny Ballroom The main Ballroom is the Sweeny Ballroom and it is on the first floor and includes sections A-F. The entire ballroom is 17,836 square feet, or the northern half at 8,918 square feet and the southern half at 8,820. For a full listing of meeting space square 22 HM&T | Hispanic Meetings & Travel

footage please check the convention center website. Meeting Rooms The Center has meeting rooms on the first and second floors. The first floor has 3 sets of meeting rooms, two sets with two rooms and a third set with three rooms. The three main floor rooms combined total is 2,660 square feet. The other two sets of rooms on the main floor average 1,734 square feet combined respectively. The second floor breakout rooms combined total 1,408 square feet three of the four meeting rooms on the second floor include terraces.

Booking Guidelines The convention center will hold and confirm dates for bookings that arrange 500 or more room nights booked through the Santa Fe Convention & Visitors Bureau. In the instance that 500 contracted room nights is not part of the planning event dates will be honored ten months prior to the desired date(s).

Lodging Santa Fe has wide range of properties from Five Diamond resorts to boutique

hotels. Some downtown properties include the El Dorado Hotel & Spa with 219 guest rooms, La Fonda on the Plaza with 172 guest rooms, The Hilton Santa Fe Historic Plaza with 158 guest rooms, and La Posada de Santa Fe Resort and Spa with 157 guest rooms.

About Santa Fe Santa Fe, New Mexico is located in the Sangre de Cristo Mountains, which is the southernmost range of the Rocky Mountains. Santa Fe is at an altitude of just over 7,000 feet. The city is covers over 37 square miles in the upper Rio Grande valley. Santa Fe was founded in 1610 and is the oldest state capital in the United States. The city architecture features traditional adobe structures with a tree shaded plaza and local shops and restaurants.


MCCNO Holds Ribbon Cutting Ceremony to Debut Renovations

New Orleans city officials, local representatives and NFL hosted the official opening of The Great Hall and pedestrian plaza


arlier this year the New Orleans Ernest N. Morial Convention Center, along with representatives from the City of New Orleans and NFL, held a ribbon cutting ceremony to debut the Center’s stunning new entrance and The Great Hall renovation. New Orleans Mayor Mitch Landrieu and Lieutenant Governor of Louisiana Jay Dardenne called it a great day for New

Orleans as they cut the ribbon to the redesigned main entrance located at the corner of Julia Street and Convention Center Boulevard. “To be able to have an entrance way like this and an increase in the square footage of this magnificent arena is going to truly let New Orleans remain competitive with the cities we want to compete with. We want New Orleans to be mentioned in the same breath as all the other cities that people think of when they think of conventions,” said Lt. Governor Dardenne. The ceremony marked the completion of the 24-month, $52 million renovation of the former Hall A and La Louisiane Ballroom. The space has been re-configured into The Great Hall, a 60,300 square foot column-free ballroom, which is now the largest ballroom in New Orleans. The space is named for the Center’s first use as The Great Hall of the 1984 World’s Fair. The renovation also includes a 4,660 square

foot “junior” ballroom with a roof-top terrace, named “The Rivergate Room,” and 25,000 square feet of pre-function space. The NFL Shop of Super Bowl XLVII opened immediately following the ribbon cutting, and is the first official use of the new space.

Any Meeting, Any Size

The New Orleans Ernest N. Morial Convention Center has unique spaces to accommodate any meeting or special event. The New Orleans Theater is a versatile conference auditorium with a seating capacity of over 4,000. For elegant and intimate functions, Ma Maison VIP Dining Suite is perfect. Because New Orleans is known for its outdoor events, the newest space is located just steps away from Hall J. The Festival Park at the Convention Center is an open air 26-acre space that can be used for outdoor festivals, demonstrations and more. For more information, contact the MCCNO Sales Department at (504)582-3023 or visit the convention center’s website: | HM&T 23


Norfolk, Virginia is IDEAL


ffering a vibrant blend of history and heritage with contemporary attractions, outdoor adventure and the Virginia Commonwealth’s most revered cultural institutions, Norfolk is an exciting destination. This 400 year old port is where the Elizabeth River meets the Chesapeake Tall Ship Festival - Watch tall ships from around the world sail down the Elizabeth River in a spectacBay. Visitors will find an easily ular two-hour parade. Tall Ships open for tours after the Parade of Sails for visitors to explore the decks and talk to international sailors. Explore an outdoor festival on the water at Harborfest/Opsail. Image walkable downtown that offers Credit: keith Lanpher. Virginia Tourism Corporation eclectic dining options, a rich hotel boasts a total of 405 guestrooms and over 60,000 total conarts scene, high-end shopping and year-round special events. vention facilities sq. footage. The hotel’s largest meeting room is the Norfolk Ballroom, with a maximum seating capacity of 2,400. In Norfolk meeting planners will find a friendly, accessible and

affordable destination for their next meeting. Logistically Norfolk is ideal. Centrally located on the Eastern Seaboard, Norfolk is only hours from two thirds of the U.S. population, making getting here and meeting here extremely convenient. Norfolk is an easy drive from many metropolitan cities. Norfolk International Airport is located six miles northeast of the central business district and offers hundreds of flights daily. Amtrak train service originates in Norfolk with round-trip, same-seat services to major east coast cities. From full-service hotels to boutique inns and bed and breakfasts, Norfolk offers over 5000 rooms with rates to accommodate any meeting budget. Many hotel rooms are located within walking distance of the city’s downtown meeting venues, shopping, dining, attractions and nightlife. Located in the heart of downtown, the Norfolk Waterside Marriott and Waterside Convention Center is the city’s premier business convention and leisure hotel. The

With a variety of meeting and event venues to choose from – high-tech hotel facilities, university settings, theaters, even a world-class museum, every need will be fulfilled. Norfolk also offers supreme activities outside the meeting room. Conference attendees can Explore the Power of the Sea at Nauticus and The Hampton Roads Naval Museum or aboard the Battleship Wisconsin. Planners can take advantage of Norfolk’s life on the water experience with harbour tours, sunset dinner cruises and paddlewheel ferry rides that will make any meeting a memorable one. Reach out to Visit Norfolk for more information about this exciting East Coast city. Visit norfolk 232 East Main Street, Norfolk, Virginia 23510 Toll free: 800-368-3097 •

The East Coast is calling us! With its’ rich history, dynamic & modern urban centers, fantastic food and tons of meeting space the East Coast beckons us to take a closer look. Hispanic Meetings & Travel proudly features 3 gems that would enhance any meeting or conference. 24 HM&T | Hispanic Meetings & Travel


Meeting in DC - A Clear Choice


ne of the world’s most talked-about destinations, Washington, DC is a meeting planner’s dream destination. This cosmopolitan city boasts an increasingly diverse ethnic population with a growing Latino population that represents every Central and South American country. Many Hispanic associations are headquartered here which makes meeting in DC a clear choice. Another major reason to meet in DC is its’ award-winning hotels. Meeting planners have a plethora of hotel choices that appeal to every style and budget. Some DC hotel facts:

• There are approximately 119 properties and 28,000 hotel rooms located in Washington, DC. The Greater Washington Metropolitan Region is home to approximately 620 properties and 101,200 rooms (including those located within DC proper).

• DC’s hotel occupancy’s reach their peak in March through July and October. Average daily rates reach their highest levels during April and October.

Apart from logistics the DC metro area is also a great place to seek out compelling speakers and programming topics—and a built-in, interested population that can help boost attendance and increase awareness of your organization. Industries with a large presence include:

• Biotech - The DC metropolitan area is a thriving hub for biotechnology, home to the third-highest number of bioscience companies in the world and a major center of human genome research. • High-Tech - Metro Washington’s unique combination of private companies, government agencies, and professional associations make it one of the nation’s top centers for information technology.

• Federal Government - Convention and conference services managers understand the unique needs and concerns of government planners and are eager to help events run smoothly and efficiently. 26 HM&T | Hispanic Meetings & Travel

• Green - DC takes its commitment to environmental responsibility quite seriously and eco-minded associations are paying attention, choosing DC as the host location for events and gatherings.

• International - A leading world capital, DC boasts a distinctively international flavor with direct flight service to approximately 30 international locations, which appeals to international meeting attendees.

Planners can take advantage of DC and its surrounding suburbs to better strengthen conference programs by reaching out to individuals working in any of these industries.

When it comes to meeting in DC planners should remember that many associations, corporations and travel planners report record-high attendance for their Washington DC meetings and group tours.

More information can be found at DESTINATION DC 901 7TH STREET NW, 4TH FLOOR WASHINGTON, DC 20001-3719 PHONE: 202-789-7000

Walter E. Washington Convention Center


he Walter E. Washington Convention Center, an extraordinary 2.3 million square foot convention and meetings facility, is equipped to handle events of all sizes, from small groups and break-out meetings to events for 500 to 42,000 attendees. One of the most energy-efficient buildings for its size, the Center includes 703,000 square feet of prime exhibit space, 198,000 square feet of flexible meeting space with a total of 77 break-out rooms and a 52,000 square foot ballroom, the largest in the region. Whatever the size of the event, the service of the Convention Center staff is second to none. For more information contact the Conventions & Meetings team at 202-2493000 or visit


Events DC Brings the Walter E. Washington Convention Center to Your Fingertips

vents DC invites you to experience the District’s premier Convention Center with a push of a button. Events DC has partnered with SwiftMobile to launch the new Walter

E. Washington Convention Center (WEWCC) app designed for the convenience of convention center visitors. SwiftMobile, a developer of mobile apps and programs for the meeting and event industry, built and published the WEWCC app, which is available as a free download in both the iTunes store and Android market. Visit the following website to download or at



Philadelphia -

Where Meetings Are Phenomenal


hiladelphia, the “City of Brotherly Love” is the 2nd largest city on the East Coast and the 5th largest in the country. With 46 million people living within 200 miles, Philadelphia is the ideal location for hosting meetings, conferences and conventions. Forty percent of the U. S. population lives within a day’s drive so getting to Philadelphia is easy and affordable for attendees.

When a meeting, convention or tradeshow is held in Philadelphia, attendees are offered a destination that is not only easy to reach but even easier to explore. Once arrived, attendees will find all they need within walking distance of their Center City hotels and the Pennsylvania Convention Center: dining, shopping, entertainment, history, arts, culture...and more. Once the meeting is over they can step outside to discover the very best of Philadelphia history and culture.

ventions and tradeshows. The spectacular new building expansion—boasting one million square feet of saleable space – is the largest ballroom on the East Coast with enough space for 6,000 revelers and more than 70 flexible meeting rooms. The center offers superb concierge services, award-winning catering, stunning architecture and cuttingedge technology.

Your attendees will learn that Philadelphia is: • An amazing value • Multicultural and international • Warm, friendly and authentic • Vibrant, engaging and friendly • Young, innovative and entrepreneurial • An excellent place to meet and do business. Philadelphia has everything you need to promote attendance to your conference and make it a total success. For more information on this vibrant city or to book your next event contact: The Philadelphia CVB · 1700 Market Street, Suite 3000 · Philadelphia, PA 19103 · Phone: 215-636-3300 Pennsylvania Convention Center The newly expanded Pennsylvania Convention Center is one of the few convention centers in the country located right in the middle of a major city, which makes it easy to get to, and even easier to get around. Inside this state-of-the-art convention center, attendees will take part in well-planned, seamless meetings, con28 HM&T | Hispanic Meetings & Travel

• • • •

Other dazzling features include: • More than 10,000 hotel rooms (and counting!) with in walking distance of the center • 528,000 Total contiguous exhibit hall space • 7 Exhibit halls totaling 679,000 square feet of exhibit space 2 Ballrooms (32,000 square feet and 55,400 square feet) 79 Meeting Rooms 34,960 Square foot Grand Hall 23,400 Square foot Atrium overlooking the Avenue of the Arts

For more information contact Pennsylvania Convention Center Authority · 1101 Arch Street · Philadelphia, PA 19107 · Phone: 1800-428-9000 ·

Diversity in the Industry


he Philadelphia Multicultural Affairs Congress (MAC) is a division of the Philadelphia Convention & Visitors Bureau. It was formed in 1987 as the first multicultural division of any CVB in the nation. Founders are A. Bruce Crawley and State Representative Dwight Evans.

MAC is governed by a Board of Directors composed of racially and ethnically diverse members representing a cross section of Philadelphia's business, government, cultural, hospitality and civic communities. MAC's mission is to increase Philadelphia's share of the multicultural meetings and tourism markets. MAC maximizes opportunities for the region by promoting Philadelphia as an ethnically diverse visitor destination, encouraging multicultural business and social responsibility that contributes to and benefits from the varying multicultural communities that enhance the region's hospitality and tourism industry. MAC supports the PHLCVB booked convention customers who are made up of religious organizations, family reunions, national and regional associations, fraternal organizations, professional and trade associations. MAC also supports the local hospitality effort with programs and events that promote Philadelphia's multicultural communities. President: Tom Muldoon Chairman: William Wilson Executive Director: Tanya E. Hall Philadelphia Convention & Visitors Bureau Multicultural Affairs Congress 1700 Market Street, Suite 3000 Philadelphia, PA 19103 1-800-CALL-PHL

New and Renovated Properties

Hyatt Regency Chicago to debut $168 million renovation in April 2013

The city’s largest hotel to complete transformation process of guestrooms, common areas, and new dining concepts this spring Hyatt Regency Chicago, the city's largest hotel, is finally set to unveil the $168 million renovation that has enhanced the entire property. From a chic new lobby, re-vamped guestrooms, meeting spaces and an array of exciting new and re-concepted dining experiences, the hotel will officially complete the process in April 2013.

Under the careful guidance of renowned architects and planners at Bentel & Bentel, the three-phase project broke ground in 2010. Phase I, completed in 2010, overhauled all of the guestrooms in the

30 HM&T | Hispanic Meetings & Travel

H y a tt

R eg ency

Ch i c a go

West Tower of the property. Phase II, completed in 2011, renovated all of the rooms in the East Tower of the property. Phase III, set to conclude the project, completely renovated the East Tower Lobby, as well as all of the meeting/event space, and dining outlets.

"We truly listened to our guests, and in turn, several aspects of this renovation were incorporated as a direct result of guest feedback,” says Patrick Donnelly, General Manager. “We are excited to provide our guests an even better experience through innovative, top-of-the line guest room accommodations featuring the latest in design and technology." The property is thrilled to introduce visitors and Chicagoans to their new look.

Lush Lobby

As the largest hotel in the city, Hyatt Regency Chicago also boasts an equally large lobby to match. A favorite hangout for convention-goers, business and leisure travel-

ers, and locals looking for a place to unwind, the chic lobby boasts restaurants, bars, an art wall yet to be unveiled, and a new modern décor perfect for the surrounding Lakeshore East community and guests to the city. Guests will be thrilled to find high-tech features upon their arrival including iPad checkin services, check-in pods and kiosks, as well as high-speed Internet and an array of other tech-savvy features.

Guest Amenities

Guests at Hyatt Regency Chicago can take advantage of all this downtown Chicago hotel has to offer, while indulging in the kind of pampered serv-

new and renovated properties

ice guests have come to expect from Hyatt. Ideally situated near the Magnificent Mile, the AAA Four Diamond downtown Chicago luxury hotel offers unrivaled services, and impressive amenities such as spa and workout facilities, Hertz Car Rental on-site, laundry and dry cleaning services, currency exchange, dedicated concierge, high-speed Internet, multi-lingual staff, 24-hour in-room dining, airline boarding pass printing services, and various accessibility options.

Meetings and Events

Businesses, conventions, and those throwing personal events trust their most important functions to Hyatt Regency Chicago. The property boasts over 228,000 square feet of expansive newly-renovated modern venues designed to accommodate any size meeting, while still offering the personalized services of a Chicago boutique hotel. Spaces include four ballrooms, 63 meeting rooms and the 70,000 square foot Riverside Exhibition Center. Event attendees will appreciate high-tech amenities and A/V offerings to complement their meetings.

new Dining Concepts • Stetsons Modern Steak + Sushi: Diners can expect the unexpected at Stetsons Modern Steak + Sushi. Stetsons delivers a non-traditional steakhouse experience in a comfortable urban setting. Flexible portions of thoughtfully sourced natural beef, sustainable seafood, and organic produce

are crafted into variety of internationally inspired shareable dishes that bring a fresh new perspective to the ubiquitous steakhouse. Stetsons opened in January of 2013.

• American Craft kitchen & Bar: American Craft Kitchen & Bar is the perfect place to set up a laptop, have a business meeting, or to relax with a good read while taking in the sun streaming through the windows of the spectacular glass atrium of the East Tower hotel lobby. American Craft Kitchen & Bar, opening in April 2013, is open for lunch and dinner and will serve sandwiches, salads, and will feature a special kids menu, designed by kids themselves.

• Market Chicago: Market Chicago is the ideal stop for anything from a quick coffee to go, a bite to eat on the way to a meeting, or a snack after a day of shopping in Chicago on the Magnificent Mile.

This new downtown cafe features Chicago-themed design, Starbucks Coffee, fruits, smoothies, hot breakfast items, sandwiches, and pastries. Market Chicago opened in January of 2013.

• BIG Bar: Guests should bring a BIG appetite to BIG Bar where everything is maximized in size, including the bar, which is the longest freestanding bar on the continent. Big city, big views, big drinks. BIG Bar is vibrant, visually stunning and cosmopolitan. A Chicago institution boasting a contemporary design and a sleek urban atmosphere, BIG Bar is the place to see and be seen. Indulge in appetizing bites and larger than life cocktails. Opening April 2013.

About Hyatt Regency Chicago:

Hyatt Regency Chicago, the largest Hyatt property in North America, features 2,019 guest rooms, 228,000 square feet of meeting and event space and six restaurants and lounges. The hotel is located at 151 East Wacker Drive in the heart of downtown. Hyatt Regency Chicago borders the Magnificent Mile and is only blocks away from Chicago’s premier theatre, cultural, shopping, and dining districts. For reservations, visit, or on Twitter @hyattchicago. | HM&T 31


Hispanic Meeting Professionals and Travel Portland Host an Amazing Educational Conference


articipants at the Hispanic Meeting Professionals 17th Annual International Conference were greeted to Oregon by Governor John A. Kitzhaber, M.D. and the Mayor of Portland, Sam Adams. Jeff Miller, President/CEO for Travel Portland and Mike Smith, Vice President for Travel Portland were seen actively involved in welcoming participants to the Pacific Northwest. For many of the conference attendees it was their first visit to Oregon and they were thrilled with the destination and all it offers for hosting their meetings and events. The Hispanic Meeting Professionals opened the conference with the Certified Diversity Meeting Professional (CDMP) program that attracted a huge audience curious to learn what the CDMP program is all about. All the CDMP sessions were

TV personality Jan Fox was a featured luncheon speaker at the conference.

32 HM&T | Hispanic Meetings & Travel

Hispanic Meeting Professionals 17th Annual Conference

completely full as everyone enjoyed learning and participating in this new program for industry professionals. The CDMP faculty included Carole Copeland Thomas who flew in from Boston to present the “Black/African American” section of the CDMP; Carlos Conejo from Los Angeles, California presented the “Hispanic/Latino” session of the CDMP; Julia So Garcia, PhD presented the “Asian American” section of the CDMP and Angela Gonzalez-Rowe presented an overview of the meetings industry and coverage on every aspect of knowledge required for meeting planners. For the first time the CDMP was presented over 2 days and those getting their certification were required to review all the materials and be tested to qualify as a CDMP professional.

Margaret Gonzalez, President of IAHMP attemded the 2012 CDMP class.

A local Portland flamenco duo entertained Gala Awards guests.

The Hispanic Meeting Professionals have earned a reputation for presenting one of the best educational programs in the industry and they did not disappoint. Opening remarks were made by Margaret Gonzalez, Founder/President of the Hispanic Meeting Professionals; Lida Peterson, President of CIMPA (Connected International Meeting Professionals Julia W. So, Ph.D. is the CDMP Trainer charged with presenting the AsianAssociation); Mike American portion of the program. Dr. So is the owner of So García AssociSmith, CDMP,Vice Presi- ates, LLC based in Albuquerque, New Mexico. dent National Sales Travel Portland; Roy Jay, Founder, Oregon panic Affairs and Gale Castillo, President, Convention & Visitor Network; Andrea Hispanic Metropolitan Chamber in PortCano, Chair, Oregon Commission on His- land, Oregon.

Jan Fox speaks with the CDMP trainers and the President of CIMPA, Lida Peterson.


To set the stage for the day’s program, speakers Terry Singleton, President/Owner, CCP Events & Past President of ISES gave a detailed presentation titled “Meetings Industry Update.” She was followed by Dzidra Junior, Conference attendees socialized and networked during the Gala Awards reception. Director Global Sales - MGM Resorts International, gave a Destination ticipants were excited to hear everything she shared on Washington’s goals for the Management Update. industry. The keynote address was presented by Ira Koretsky known as the “Chief Story- Jan Fox was the featured luncheon teller” whose presentation on “Making speaker and she did not disappoint. She your communications unforgettable” was quick to establish rapport with her and “Speaking deliberately” held his audience and shared her struggles as a audience in attention until the very last young person who was able to overcome word. Unlike many professional speak- limitations and become a successful TV ers who make a quick showing and personality in New York, Boston and leave, Ira Koretsky stayed to meet par- Washington, D.C. Jan Fox won 3 Emmys ticipants and share their take on his pro- at WUSA TV9 in Washington, DC and gram presentation. He was seen actively hosted the Emmy Award winning talk dialoging and making the very most of show “Sunday Open House” in Boston. Overall, Jan Fox was a huge success and his time in Portland. left her audience with lots of energy to be The U.S. State Department in Washing- successful in their lives. ton, D.C. was represented by Deputy Secretary for the Western Hemisphere, Gerry Llames founder of Enterprise Fabiola Rodriguez-Ciampoli who pre- Solutions and Principal for the Sports sented an overview of President Obama’s Pro Community Network (SPCN) spoke Executive Order on Travel & Tourism on New Technology for the Special and the President’s 100,000 strong in the Events Industry. Headquartered in the America’s goal for international educa- DC Metro Plex, Gerry and his brother tion. She also spoke on Secretary Clin- Roberto conceived the idea for SPCN as ton’s vision for economic Statehood. Par- both are involved in sports and the meet-

Carole Copeland Thomas, a CDMP Trainer, presents the “Black/African American” section of the CDMP course.

Carlos Dominguez Olvera, General Manager of Hotel Santa Fe at the Islands of Loreto, made the trip from Baja California to attend the conference.

“Chief Storyteller” Ira Koretsky presents the keynote address to a captive audience. | HM&T 33


ings and events industry. As the conference continued the participants were awaiting the presentation by Aaron Wodin-Schwartz, Director for Public Policy Liaison for BRAND USA. Aaron is a young profession-

al who speaks English, Spanish, Portuguese and French and is well suited to represent Brand USA in their goal to increase travel to the USA. Following the presentation on Brand USA, the participants were eager to hear from the corporate speaker, Michael Dominguez, Senior Vice President for MGM Resorts International who is also the Chairman for the MPI Board of Directors. He has been involved in the hospitality industry for over 25 years and his career spans work at Hyatt Hotels, Starwood Hotels, Loews Hotels & Resorts and numerous independent hotel management companies. Michael also was VP for the Palm Springs CVB. At MGM he is responsible for 13 Las Vegas hotels and 3 regional hotels in Detroit, Mississippi and Reno. His presentation included a detailed focus on the Future of Meetings.

The CDMP trainers answer questions from conference attendees.

One of the most interesting panels presented was titled “The Inside Track to Hispanic Associations and How to Secure Our Business” and included speakers, Benny Agosto, Jr. representing the Hispanic National Bar Association based in Washington, DC; Roland Ramirez, SER Jobs for Progress and Severine Stephenson, CMP, National Society of Hispanic MBA’s (NSHMBA) both are based in Dallas. Alessandra Bergman-Nicolini, Director of Sales for the New Tropicana Las Vegas introduced Becky Krinsky, founder of “Recetas para la Vida (Recipes for Life) who was a luncheon speaker that delighted everyone by including them in her presentation. Winners were presented a beautiful apron to use

Mr. Jim Estrada, President/CEO of Estrada Communications Group, presents “Understanding the Cultural Differences of Your Attendees: Strategies to Promote Inclusiveness at Your Annual Meeting.”

Gary Simon, Director of Multicultural Affairs for the Sacramento CVB, networks with members of the National Association of Hispanic Publications Clara Padilla Andrews and David Cortines.

34 HM&T | Hispanic Meetings & Travel

CDMP trainer Carlos Conejo, President of Peak Performance Seminars, Training & Consulting, presents the Hispanic/Latino portion of the certification program.

ConferenceRecap Clara Padilla Andrews, Board Member of the National Association of Hispanic Publications, and Roland Ramirez, Corporate Liaison Manager for SER-Jobs for Progress National Inc., were among the Gala Awards guests.

when planning their Recipes for Life. Longtime Latino activatist Jim Estrada, President/CEO of Estrada Communications Group, presented “Understanding the Cultural Differences of Your Attendees: Strategies to Promote Inclusiveness at Your Annual Meeting.” Estrada is renowned for his expertise in ethnic marketing and has provided counsel to some of the nation’s largest corporations. Former Secretary of State of New Mexico, Clara Padilla Andrews, facilitated a panel presentation on Hispanic Media. She is the past president of the National Association of Hispanic Publications (NAHP) and is the owner/publisher of El Hispanic News based in Portland, Oregon and MAS New Mexico based in Albuquerque, New Mexico. Panelists included Melanie Davis, publisher/editor/owner of El Hispanic News and PQ Monthly, the fastest growing LGBTQ publication in Oregon and SW Washington and Mr. Kirk Whisler, president of Western Publication Research, represents 625 Hispanic publications nationwide. Roy Jay, President for the Oregon Convention & Visitor Network was the Master of Ceremonies for the Diversity Awards Dinner. He introduced Lida Peterson, president of CIMPA who presented the Asian Leaders Award to Rose-

mary Tran Lauer and Margaret Gonzalez who presented the CVB of the Year Award to Mike Smith of Travel Portland. The CDMP graduates were recognized and presented the official CDMP Pin and Certificate at the Diversity Awards Dinner that included entertainment by a local Flamenco Music and Dance team during the event.

Lida Peterson (right), President of CIMPA, presents the Asian Leaders Award to Rosemary Tran Lauer. Rosemary is the Founder and President of Devotion To Children, a charitable organization committed to providing access to high-quality educational and childcare programs for children under six years old from economically disadvantaged families. In addition to her commercial real estate career, Rosemary is a sought after life coach, a philanthropist, and an author about to release her first book "Dare To Care". The Asian Leaders Award is given in order to discover, detail and disclose the significant achievements and contributions of Asians around the world. "ALA will preserve, teach, research and make available for advanced inquiry and public awareness all of the records of significant achievements of Asians." The Asian Leaders Award has been held in various distinctive places around the world. The first one was held in the White House in Washington, DC in 2002.

The conference concluded with Meeting Planner Round Tables where Suppliers met with Planners to learn more about their businesses and meetings. Panel members included Séverine Stephenson, CMP, CDMP Manager, Events & Logistics, National Society of Hispanic MBA’s; Terry Singleton, CDMP, CCP Events in Atlanta, Immediate Past International President at International Special Events Society; Gregorio Palomino, CDMP, CEP, CWP, The CRE8IVE Executive

Officer for Meetings, Incentives, Corporate & Social Events in San Antonio, Texas and Maria Bonilla Giuriato, CDMP, President of Giuiato & Associates, in Salinas, California. The 17th Annual Conference was held at the Red Lion Hotel on the River in Portland, Oregon. More information can be found online at | HM&T 35

IAHMP would like to congratulate the CDMP Class of 2012 (Portland, Oregon)

Maria Bonilla-Giuriato, CDMP President • Bonilla-Giuriato & Associates

Carlos Dominguez Olvera, CDMP General Manager • Hotel Santa Fe at the Islands of Loreto - A Villa Group Property, Loreto, Mexico

Keala M. Griffin, CDMP Manager Global Accounts • Helms Briscoe

Bianca Giuriato, CDMP Owner • M.U.A.H.!

Cathy Gonzales, CDMP IAHMP Board Member

Maxine Goulding, CDMP Owner • California Special Occasions

Becky Krinsky, CDMP Founder/Owner • Recetas Para la Vida

Vanessa Olmo, CDMP Owner • Business Endeavors

Greg Palomino, CEP, CWP, CDMP CRE8IVE Executive Officer • CRE8IVE Meetings, Incentives, Corporate & Social Events

Alexandra Pelayo, CDMP International Sales Representative Albuquerque Hispano Chamber of Commerce

Roland Ramirez, CDMP Corporate Liaison Manager SER-Jobs for Progress National, Inc.

Terry Singleton, CSEP, CDMP President/COO • CCP Events, Inc./EventScapes

Séverine Stephenson, CMP, CDMP Manager, Events & Logistics National Society of Hispanic MBA’s

Dionne Williamson, CDMP Sales Manager • Visit Buffalo Niagara See to sign up for the 2013 CDMP program.

Meeting Planner Incentives

Chicago, Illinois

Three Notorious Incentives at The Renaissance Blackstone Chicago Hotel The Chicago Mobsters Incentive Package Offers Complimentary Internet, Upgrades and Other Options for Groups


roups meeting in Chicago can now travel back in time to the early era of The Renaissance Blackstone Chicago Hotel, when famous Chicagoans such as Al Capone strutted through the lobby. A new incentive package, The Chicago Mobsters, will help make your meetings a notorious success.

The Chicago Mobsters Incentive package is named for three of Chicago’s most historic and infamous troublemakers (Michael “Hinky Dink” Kenna, John “Bathhouse” Coughlin and Al Capone) and provides a tiered offering depending on the size of a meeting.

“Chicago is a city steeped in American history and one of its most famous legends is the Mobster scene at the start of 20th century, in which The Blackstone played a starring role,” said Kim Corrigan general manager of The Renaissance Blackstone Chicago Hotel. “The Chicago Mobster Incentive package allows groups to enjoy Chicago, the property’s 11,000 square feet of state-of-the-art meeting space and a selection of upgrades to make the meeting as productive as possible.”

The Chicago Mobster Incentive package is available to groups meeting now through April 30, 2013 and includes the below options:

Michael “Hinky Dink” kenna was one of two of Chicago’s first ward alderman from the late 1800’s to the 1920’and was known for profiting from the vice ridden ward’s saloons, gambling operations and bordellos. The Michael “Hinky Dink” Kenna 38 HM&T | Hispanic Meetings & Travel

package offers groups totaling $5,000 or more one of the following options: o Complimentary wireless internet in the meeting room o Complimentary upgrade to an Executive View room for one on-site contact o One complimentary valet parking space for the event dates

John “Bathhouse” Coughlin was the first ward’s other infamous alderman who operated several saloons and a bathhouse in the ward. Groups spending $15,000 or more can choose from three of the four incentives below and receive Double Marriott Rewards Points: o Complimentary wireless internet in the meeting room o Complimentary upgrade to an Executive View room for one on-site contact o One complimentary valet parking space for the event dates o Complimentary beverage for each participant at Mercat a la Planxa upon arrival

Capone’s Vault, named for the Chicago gangster who needs no introduction and his infamous stash of cash, Capone spent a great deal of time at The Blackstone where his barber shop was located and still stands today. Groups who book a meeting with a spend totaling $40,000 or more receive three of the following six items and Triple Marriott Reward Points: o Rebate of 3% back on the group’s master account

o One complimentary valet parking space for the event dates o Complimentary a.m. or p.m. break (chef’s choice) o One upgrade to an Executive View room o Complimentary wireless internet in guestrooms for attendees o Complimentary Continental breakfast with one hot item (chef’s choice)

To make your meeting experience in Chicago equally notorious, call 312-5423441 or visit

About The Renaissance Blackstone Chicago Hotel A classic Chicago landmark, The Renaissance Blackstone Chicago Hotel is located on Michigan Avenue with beautiful views of Chicago’s lakefront. Since 1910 Blackstone Chicago Hotel has played hosts to sports legends, royalty, presidents, and movie stars. Its exquisitely renovated neoclassical Beaux-Arts architecture lends this legendary landmark an air of distinction and magnificence. More than 11,000 square feet of event space offers a gracious atmosphere for any exclusive event and the 332-spacious guest rooms feature a distinct décor for a comfortable and luxurious home away from home. For reservations or more information call 312-447-0955; or visit


Omni Shoreham Hotel offers Meeting Rewards in DC

Then receive a reward for a job well done! For each qualified meeting booked, planners are eligible to win one of three rewarding bonus offers: • A $500 Tiffany & Co. ® gift card • An Apple ®iPad™3 • A three-night stay at Omni Bedford Springs Resort

meeting planner incentives

ore rewards for planners and their attendees when qualified meetings* are planned at the Four-Diamond Omni Shoreham Hotel in Washington, DC. Planners can make their meeting a success by selecting three of the following premium concessions: • Complimentary Wi-Fi in guestrooms • $5.00 rebate to the master account on all actualized group rooms • Two-for-one on all banquet coffee purchases over your meeting dates • 20% off 2013 published banquet menu prices • 20% off 2013 published AVT equipment rental prices • Complimentary staff meals (up to 20 people; up to three meals per day per person)

Terms and conditions: *Qualified meetings must be booked by April 30, 2013, and consumed between March 1 – December 31, 2013, with a minimum of $50,000 in guestroom spend. Not available on existing bookings and no other discounts apply. Offer is based on availability at time of inquiry.

About Omni Hotels & Resorts Omni Hotels & Resorts creates genuine, authentic guest experiences, taking guests on “A Total Departure” to 50 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known

for its award-winning, personalized service, Omni leaves a lasting impression with every customer interaction, providing a heightened level of rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications, most recently being named the top upperupscale hotel for the fifth time by J.D. Power and Associates in its 2012 North American Guest Satisfaction Index Study. To get additional information or book accommodations, visit or call 1-800-The-Omni. And don't forget to visit Omni’s dedicated Twitter page, with offers created exclusively for meeting planners. Omni Shoreham Hotel 2500 Calvert Street NW (at Connecticut Avenue) Washington, DC 20008 Phone: (202) 234-0700 | HM&T 39


Mobile Travel Application

Travelzoo Launches New iPhone App

Faster, sleeker, more visual access to unbeatable travel and leisure deals


All deals featured on the

Travelzoo iPhone app have

been researched and evalu-

ated by Travelzoo Deal Experts and tested by the

Travelzoo Test Booking Center®.

To download the new iPhone App for free, visit or

ravelzoo Inc., a global Internet

simply update in the App Store.

second-generation iPhone app, giv-

Travelzoo iPhone App 2.0: key Features and Enhancements:

media company, has launched its

ing on-the-go travelers even easier access to

its outstanding deals. The new simplified app,

which features "Today's Best Deals" and Top

20® on the home screen, gives users the ability to quickly save money on high-

quality deals in popular destinations.

"The Travelzoo ethos is simple – we

save people time and money by sourc-

• "Today's Best Deals" features large photos and is updated daily.

• "Deals Near Me" auto-populates based on the user's location.

• Top 20® is front and center and users are

offered push notifications alerting them to

the best deals on the Internet every Wednesday.

• One-tap navigation allows users easy access to travel and leisure deals.

• Quick access to Local Deals and Getaways vouchers under My Account.

• International editions are easily acces

sible, giving overseas travelers access to Travelzoo's outstanding deals in 11 countries worldwide.

ing the best deals in the market. With

About Travelzoo

our iPhone app to bring the Top 20 and

company. With more than 26 million

this approach in mind, we redesigned

Today's Best Deals to center stage," said

Dave Ambrose, senior director for

mobile and social at Travelzoo. "Since

visual appeal is key to an app's success,

we also introduced significantly larger,

inspiring photos. The app's new inter-

face showcases deals within close prox-

imity to the mobile user, enabling con-

sumers to instantly access all nearby

deals from spas, restaurants, hotels and

shows with just one tap."

Alongside the acclaimed Android app,

Travelzoo's first-generation iPhone app

was downloaded by 1.5 million users

and scored a 4.5/5 in the App Store. With

the launch of version 2.0,

Travelzoo is aiming

for a perfect 5/5.

40 HM&T | Hispanic Meetings & Travel

Travelzoo Inc. is a global Internet media subscribers in North America, Europe, and Asia Pacific and 25 offices world-

wide, Travelzoo® publishes deals from

more than 2,000 travel and entertainment companies. Travelzoo's deal experts

review offers to find the best deals and confirm their true value. In Asia Pacific, Travelzoo is independently owned and operated by Travelzoo (Asia) Ltd. And

Travelzoo Japan K.K. under a license agreement with Travelzoo Inc. Learn more about Travelzoo at

Looking for editorial pieces that inform, stimulate, entertain and motivate? Look no further . . .


The inside track to convention planning, meeting planning, national/international travel destinations, the Hispanic business market, and national/international meeting professionals. Find the information your looking for in the pages of Hispanic Meetings and Travel magazine. Where the Hispanic market is just an arms length away.

To start your subscription for a full year, go to:

Third Annual Art Unveiling Event “Three Faces of Miami” Held Social Events

Conrad Miami

Celebrates & Honors


Renowned Artists

world of style came together on Wednesday, January 30 at Conrad Miami Hotel for the 3rd Annual Art Unveiling Event “Three Faces of Miami.” Featured artists included Sheila Elias, Robert M. Swedroe and Mike Rivamonte. Hundreds of guests attended the lavish cocktail reception at Lvl 25, the hotel’s premiere bar and lounge, where they enjoyed stunning views of Biscayne Bay and the Miami skyline while view-

Sheila Elias, Art - Gladiator Women 42 HM&T | Hispanic Meetings & Travel

Miami, Florida ing a myriad of award-winning and original artwork.

“We were honored to host these three Miami cultural icons,” said Stephane Mercier, general manager of Conrad Miami. “I am also delighted that hotel guests and patrons of Lvl 25 will have the opportunity to see these magnificent artwork pieces for themselves.”

Ms. Elias is an internationally renowned painter, printmaker, sculptor and photographer. Her pieces reflect the aesthetics of Mike Rivamonte, Sculpture – Harrison life and art history. She has a published medium Somewhere – leisure travelers alike in the heart of MiaAnywhere, which features the history of mi’s business and financial district. Its 203 her work as interpreted by noted Los Ange- rooms and 103 residence suites are known les critic, curator, and historian Peter Frank. for providing the most astute traveler with superior comfort and high-tech facilities. Mr. Swedroe is an acclaimed architect and Conrad Miami’s philosophy of service collage artist in Miami. He received his and meticulous attention to detail permeMasters of Architecture degree from Yale ate the property, from the extraordinary University in 1960 and is credited to over cuisine of Atrio and personalized thera500 intricate collages. His work won the pies of The Spa, to the modern conference Art by Architects American Institute of facilities and rooftop pool area. An ongoArchitects awards in 2006 and 2007. His ing, unobtrusive program of capital second book The Collages of Robert M. Swedroe 2006-2011 features 127 full upgrades and refurbishment reflects Conrad Miami’s commitment to perfecting the pages of his compositions. guest experience. Mr. Rivamonte’s artwork and sculptures are globally inspired. He assembles rare About Conrad Hotels & Resorts and unusual objects collected from his Conrad® Hotels & Resorts is Hilton travels to produce pieces enjoyed by audi- Worldwide’s global luxury brand and the ences both young and old. Mr. Riva- choice for today’s modern, sophisticated monte's work has been published in Spec- traveler. By focusing on the individual, trum: The Best in Contemporary Fantastic Conrad offers guests genuine and personalized experience and a world of style, Art for the last five years. service and connection. Each Conrad is a The artwork of Ms. Elias, Mr. Swedroe dynamic reflection of its city and culture, and Mr. Rivamonte will be on display as well as a showcase for striking design through May at the Conrad Miami Hotel, and distinct surroundings. Across five located on 1395 Brickell Ave., Miami, FL continents Conrad invites each guest to on Level 25. enjoy The Luxury Of Being Yourself®. For information on Conrad, please visit More than luxury or location, beyond bold design and stunning architecture, Conrad Conrad Hotels & Miami is about unique guest experiences Resorts is one of Hilton Worldwide’s ten that redefine hospitality for business and market-leading brands.

Coming in Fall of 2013

eventscalendar March United States Hispanic Chamber of Commerce 2013 Legislative Summit Capital Hilton Washington, D.C. March 18-20, 2013 American Association of Hispanics in Higher Education 8th Annual National Conference Hyatt Regency Riverwalk Hotel San Antonio, TX March 28-30, 2013 Hispanic National Bar Assoc. Mid-Year Corporate Counsel Conference & 18th Annual Uvaldo Herrera National Moot Court Competition Hyatt Buckhead Hotel Atlanta, GA March 13-16, 2013

April National Association of Hispanic Publications 2013 NAHP Media and Legislative Summit National Press Building Washington, D.C. April 9-10, 2013 4th Annual HISPANICIZE Eden Roc Hotel Miami Beach, FL April 9-13, 2013 National Hispanic Corporate Council 2013 NHCC Spring Summit Crowne Plaza Boston-Natick Framingham, MA April 10-12, 2013 League of United Latin American Citizens National Women’s Conference Sheraton Puerto Rico Hotel and Casino San Juan, Puerto Rico April 13-14, 2013 Hispanic Association of Colleges & Universities 44 HM&T | Hispanic Meetings & Travel

18th Annual National Capitol Forum on Hispanic Higher Education Westin Washington D.C. City Center April 15-16, 2013

m e e t i n g s


c o n f e r e n c e s

Hispanic Scholarship Fund Leaders in Education Awards JW Marriott at L.A. Live Los Angeles, CA April 18, 2013 HACR Hispanic Association on Corporate Responsibility 21st Annual Symposium and CEO Roundtable Four Seasons Hotel Houston, TX April 22-23, 2013 National Hispanic Medical Association 17th Annual Conference Marriott Wardman Park Hotel Washington, D.C. April 25-28, 2013 Association of Hispanic Advertising Agencies Annual Conference Eden Roc Hotel South Beach Miami, FL April 29-May 1, 2013

May Tortilla Industry Association Annual Convention & Trade Exposition Caesars Palace Las Vegas, NV May 10-11, 2013 Congressional Hispanic Leadership Institute Annual Gala & Leadership Awards Washington, D.C. May 15, 2013 Mexican American Opportunity Foundation 35th Annual Latina Women’s Conference Quiet Cannon Country Club

Several associations will meet in Las Vegas this year including the League of United Latin American Citizens. Montebello, CA May 17, 2013 National Association of Latino Fraternal Organizations, Inc. 15th Anniversary Gala New York City, NY May 18, 2013

June National Association of Latino Independent Producers NALIP Conference 14 Sheraton Universal Hotel Universal City, CA June 7-9, 2013 National Association of Latino Elected Officials 30th Annual Conference Swissotel Chicago, IL June 27-29, 2013 League of United Latin American Citizens National Convention & Expo

Caesars Palace Las Vegas, NV June 17-22, 2013 McDonald’s Hispanic OwnerOperators Association The MHOA Marketing Symposium The Westin Resort and Casino Aruba June 25-27, 2013

July National Council of La Raza Annual Conference & Latino Family Expo Ernest N. Morial Convention Center New Orleans, LA July 20-23, 2013 Society for the Advancement of Chicanos & Native Americans in Science Summer Leadership Institute Stanford University July 22-26, 2013

Hispanic Travel® Identifies Top Travel Destinations Among Burgeoning U.S. Hispanic Demographic


rlando, Miami, and New York were among the top 10 destinations for Hispanic travelers last year, according to 2012 booking data from®, the world’s leading hotel booking website.

Offering an array of family activities for children and adults that make it an appealing destination for multi-generation trips, Orlando saw the most bookings among U.S. Hispanic travelers via the Spanish language website. Hispanic travelers are also more likely to visit theme parks – a category in which Orlando reigns supreme – according to Mandala Research.

Family travel also represented a significant trend among U.S. Hispanic travelers according to With a 70 percent Hispanic share of the city’s total population that trumps all other U.S. destinations on the list, Miami was the second most booked destination on the Spanish language site. Orlando and Miami were followed by New York and Las Vegas – all of which have large Hispanic communities that compose more than a quarter of the residents in each city according to the U.S. Census Bureau.

“The emerging Hispanic market is expected to wield up to $1.5 trillion in spending power by 2015, which represents a significant opportunity for the rebounding U.S. travel industry,” said Victor Owens, vice president and general manager, North America. “We’ve made a concentrated effort to better connect with our U.S. Hispanic customers, becoming the only hotel booking site to launch a Spanish language site for the U.S. Hispanic population and creating a targeted Spanish TV advertising campaign. We’re eager to continue fostering the relationship we

have with this important demographic.”

While New York – the most expensive city in the U.S. according to the® Hotel Price Index™ HPI® – was a top-three destination in terms of bookings to Manhattan properties, the greater New York City area represented the 19th most frequented destination for Hispanics. Puerto Rico, Dominican Republic, and Santiago, Chile represented the only international destinations on the top 10 list. Fort Lauderdale, Los Angeles and San Antonio filled out the remainder of the list.

Top Destinations Among U.S. Hispanic Travelers 1. Orlando, Florida 2. Miami, Florida 3. New York, N.Y. 4. Las Vegas, Nevada 5. Puerto Rico 6. Dominican Republic 7. Fort Lauderdale, Florida 8. Los Angeles, California 9. San Antonio, Texas 10. Santiago, Chile

Orlando was the number one destination for Hispanic travelers last year, according to 2012 booking data from (Epcot, courtesy of Visit Orlando)

For more information about the new Spanish language website for the U.S. Hispanic market, which includes tailored everyday travel deals and special promotions please visit

About® is a leading online accommodation booking brand. Through its global network of websites,, LP connects travelers with

over 160,000 properties around the world, ranging from international chains and all-inclusive resorts to local favorites and bed & breakfasts, together with all the information needed to book the perfect stay. There are more than 7 million Guest Reviews on the websites from users who have actually stayed in the hotels to ensure customers can make an informed choice when booking. Through, LP’s industry-leading loyalty program Welcome Rewards®, customers can earn a free night for every 10 nights stayed at more than 85,000 hotels. Under its Price Match Guarantee, if a customer can find the same deal for less on a prepaid hotel,, LP will refund the difference. Travelers can book online or by contacting one of the multilingual call centers. | HM&T 45

Hispanic Travel Fort San Felipe del Morro

San Juan, Puerto Rico


isiting San Juan is stepping back in history over 500 years. From the incredible fortresses, dazzling colonial architecture and unique walled city, San Juan delivers. United States Travelers will be happy to know that no passport is required to visit Puerto Rico and although Spanish is the primary language most citizens speak English as well. Some regional highlights include Old San Juan, El Morro, Condado, Isla Verde, The Bacardi Distillery and casinos that stay open late. Old San Juan Founded in 1509 by Juan Ponce de

Leon, the walled city of Old San Juan is the historical heart of Puerto Rico. The city has four forts and two of the oldest churches in the western hemisphere. The colorful architectural highlights surround many museums, boutiques and monuments. Old San Juan features

many authentic restaurants and

hotels that make staying within the

city worthwhile. El Morro

El Morro was established in 1539 to

protect the entrance to the harbor

and the island from invasion from the sea. El Morro means “The

Promontory,� and this fortress is set on the eastern tip of the old city. In

over 350 years, it has only been

defeated once, when it was taken by

land. The fortress is open daily for

visitors to view the history of the

fort and walk the very fort where conquistadors once stood. The

fortress is a layered structure com-

Old San Juan Shopping District 46 HM&T | Hispanic Meetings & Travel

prising six levels, including dun-

geons, barracks, ramparts, store-

rooms and fantastic views of the

ocean and island from its towers.

San Juan’s most contemporary

neighborhood, Condado is home to world famous boutiques and many

of the city’s top rated fine dining

restaurants, beach front casinos and late night hot spots.

Isla Verde The Isla Verde neighborhood is home the city’s luxury hotels. Most of the hotels face the Isla Verde Beach on the Atlantic Ocean. The Balneario de Carolina beach is also nearby. The Bacardi Distillery The Bacardi distillery is across the bay of Cataño from San Juan. The Distillery welcomes visitors each day with a tour of its facilities.

The Distillery is known as “the Cathedral of Rum”. Casinos San Juan is home to eleven casinos that are open until 4 A.M. or later. All of the casinos are located inside the hotel properties. Some of the most popular casinos include: El San Juan Casino, Sheraton Casino, Condado Plaza Casino, Ritz-Carlton Casino, Marriott Stellaris Casino, Sheraton Old San Juan Casino.

Condado Hotel District

The Bacardi Distillery

San Juan Gate | HM&T 47

Hispanic Travel


Stay ahead of the Pack - Register today and become a CDMP!

The CDMP is a globally recognized professional certification program focusing on global diversity inclusion and sustainability within the meetings and conventions industry. Certified Professionals become more culturally aware of their customer base which allows for relevance and competitiveness in a global market. To learn more about the CDMP and our expert trainers and register for the CDMP Program, visit

Carlos Conejo, CSSBB

Peak Performance Seminars & Multicultural Associates

CDMP USA Trainer

Carole Copeland Thomas

Multiculturalism, Global Diversity & Leadership Training

CDMP USA Trainer

Julia So, Ph.D.

Principal So Garcia Associates, LLC CDMP USA Trainer

Linda Pereira

Executive Director CPL Events CDMP European Trainer

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