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Phone Support 

Unlimited HTI AMS Phone Support

Now by calling our Heritage Tractor support line you can get answers faster. 

Unlimited John Deere Stellar Support

Receive 24/7 afterhours phone support from John Deere Stellar Support.

$299

These annual agreements can be charged to your John Deere Multi-Use account with many No Payment/No Interest options. Ask us how.

Additional Options

These agreements do not cover problems resulting from intentional misuse or improper installation. Does not cover machine issues not affected by AMS systems.

One Additional Scheduled On-Farm Visit- $200

If there is a problem that cannot be solved over the phone we will come to you. 

Our goal at Heritage Tractor is to provide you with an unmatched level of support for your technology investments. These agreement options build on the service that you have come to expect from Heritage Tractor and John Deere. We are committed to providing effective, cutting edge products and support that allow you to manage your business more efficiently and profitably!

Enrollment in One AMS Focused Clinic- $75

Enrollment in one precision farming clinic throughout the year hosted by Heritage Tractor.

AMS Support Agreement

Any customers electing not to purchase a support agreement will be assessed charges at Heritage Tractor’s standard service rates. If applicable, travel time and mileage charges apply.

Enroll by completing below: Name or Farm:____________________________

Ask a Solution Specialist for more details

Premium Package Standard Package Basic Package Phone Support Package Additional Options_________________ Cash or Check

John Deere Finance

Signature__________________________________ Date____________ Email____________________

AMS Support Line (866) 996-3747


Premium 

Unlimited AMS Phone Support

Now by calling our Heritage Tractor support line you can get answers faster. Also receive 24/7 afterhours support from John Deere Stellar Support. 

Unlimited Remote Display Sessions

Machines equipped with RDA will receive unlimited diagnostic sessions to insure machine optimization. 

Bi-Annual AMS Component Updates

Heritage Tractor will be proactive in helping you keep your AMS systems software updated. Includes two systems, additional are $50/system. Restricted to Heritage Tractor Standard Service Area.

Annual APEX Software Update

Maximize the functions in APEX by making sure you are running current software and backing up your data. Includes one laptop or desktop computer.

Two Scheduled On-Farm Visits

Have us insure that your equipment is set up properly prior to going into the field. We can verify your combine settings or your planter offsets are accurate. If there is a problem that cannot be solved over the phone we will come to you. Restricted to Heritage Tractor Standard Service Area.

Loaner AMS Equipment

Rest assured if your equipment under warranty fails. Any current AMS product, we will provide you with loaner equipment to keep you running. 

AMS Focused Clinics

Enrollment in all precision farming clinics throughout the year hosted by Heritage Tractor.

$1,200

Basic

Standard 

Unlimited AMS Phone Support

Now by calling our Heritage Tractor support line you can get answers faster. Also receive 24/7 afterhours support from John Deere Stellar Support. 

Two Remote Display Sessions

Machines equipped with RDA will receive two diagnostic sessions to insure machine optimization. 

Annual AMS Component Updates

Heritage Tractor will be proactive in helping you keep your AMS systems software updated. Includes two systems, additional are $50/system. Restricted to Heritage Tractor Standard Service Area.

One Scheduled On-Farm Visit

Have us insure that your equipment is set up properly prior to going into the field. We can verify your combine settings or your planter offsets are accurate. If there is a problem that cannot be solved over the phone we will come to you. Restricted to Heritage Tractor Standard Service Area.

AMS Focused Clinics

Unlimited HTI AMS Phone Support

Now by calling our Heritage Tractor support line you can get answers faster. 

Annual AMS Component Updates

Heritage Tractor will be proactive in helping you keep your AMS systems software updated. Includes two systems, additional are $50/system. Restricted to Heritage Tractor Standard Service Area.

or 

One Scheduled On-Farm Visit

Have us insure that your equipment is set up properly prior to going into the field. We can verify your combine settings or your planter offsets are accurate. If there is a problem that cannot be solved over the phone we will come to you. Restricted to Heritage Tractor Standard Service Area.

$350

Enrollment in all precision farming clinics throughout the year hosted by Heritage Tractor.

$800

Heritage Tractor Phone Support Hours Off-Season 7:30am to 6pm M-F, 8am to 12pm Sat, Closed Sun In–Season 7:00am to 9pm M-F, 8am to 5pm Sat, Closed Sun John Deere Stellar Support 24/7/362 To reach any of our specialists call:

(866) 996-3747 Under this agreement you will receive priority response and will be contacted as soon as possible

AMS Support Agreement  

We at Heritage Tractor want to make sure you get the most out of your AMS technology. Sign up for our support agreements today by contacting...