Banking Business Q3 2022

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Building Custom Reports in Heritage Direct

n previous issues we’ve discussed the benefits of Heritage Direct, our business online banking system, including the ability to deposit checks from your mobile phone, setting up banking alerts and enhanced user maintenance. A common theme is that the digital capabilities allow you to manage your accounts and be more productive, even while on the go.

While it’s important to have access to your funds 24/7, it’s equally important to be able to report what’s going on—either daily or for a specific period of time. Reports provide you with a snapshot of your business and are generally created for a particular purpose or audience. They can be used to analyze trends, compare account details, track transaction history and identify any issues that may need correcting in the future. They’re also useful when specific data needs to be shared with leadership, board members, stakeholders, accountants, lawyers, etc. Heritage Direct* not only allows you to build custom reports but also lets you choose which users have access to do so. The system will save reports for 90 days but they can also be exported and downloaded in different file formats (CSV, Quicken/QuickBooks or TSV) should they need to be accessible for a longer period of time. Here is a list of categories and the custom reporting options within each.

Information Reporting Reports

> Account statement – displays balances and transactions in an account statement format for the time period selected.

Payment Reports

> ACH company – displays a list of all ACH companies that are in the system.

> Exchange rates – displays exchange rates in both credit and debit currencies by company.

> Payment detail report – provides details on payments created in a report format.

> Template detail report – provides details on payment templates in a report format.

Balance and Transaction Reports

> Different date range options available as well as custom ranges (up to 94 days of transactions).

> Transaction filters are available to only display certain types of transactions.

> Account filters are available to only display certain account(s).

> Account groups can be set up in advance to only display certain accounts.

> Saved report option available to speed up creation of commonly used report criteria.

Learn more about custom reporting and other features of Heritage Direct at HeritageBankNW.com or contact us at 800.455.6126 for assistance. * Custom reporting is only available for businesses using Heritage Direct Corporate. Additional reports may be available depending on user permissions.

> Cash position report – displays opening balances, total debits and total credits for an account. The reports also calculates an account’s current balances based on current-day transactions.

> Current day availability – displays current day

transactions, opening book and available balances for each account.

Admin Reports

> User permissions – provides details for user permissions in report format.

ABOUT THE AUTHOR: BRIAN MOORE Brian Moore has worked in banking for over 30 years, primarily in the back office. He joined Heritage Bank in 2018 in the Digital Services Commercial Department and is currently the lead specialist. Brian is a life-long Washington state resident who enjoys home improvement projects and flower gardening with his wife.

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HeritageBankNW.com

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