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The New Patient Journey: Contactless Arrivals and Departures Prepare for contactless arrivals and departures – the fewer physical touchpoints there are in your practice the less risk there is of transmission. Sending forms direct to patients’ mobile devices prior to the appointment and encouraging self check-in via a QR code and kiosk in reception, combined with contactless payment options on departure, all help to minimise risk. Treatment plans can be emailed in advance having discussed them with the patient so by the time they come in you know exactly what they’re coming in for. Access to these services is free of charge from Software of Excellence until the 1st September. Register your interest HERE. Book a complimentary Bounceback review with SOE: during the call, we will consider both risk and fear and how you can navigate them. We will look into the increasing demand for a fully contactless service and the steps you can take to ensure you can provide this contactless experience. In this way, you, your patients and your team will be comfortable returning to work when you reopen your practice. The call will take a maximum of an hour, at a time of your choice. And during this time we will create a bespoke action plan around the following:

Here are some helpful videos for planning your new protocols and patient journeys.

Portman Dental Care

HEE Yorkshire & Humber Urgent Dental Care Centre

• Financial impact

• Patient communications

• Team engagement

This plan will aim to get you and your practice team recuperating lost earnings and get you returning to a full diary in the safest way possible.

Dental Beauty Swanley

To book your consultation simply complete the form and we’ll be in touch to confirm your appointment. It’s going to be essential that you are adaptable, flexible, lean and creative for your practice to survive what becomes the new ‘normal’. Dr Rafi Romano in Israel

Contact our service desk via email equipment-servicedesk@henryschein.co.uk


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