BDS - Ireland’s Leading Hot & Cold Drinks and Snacks Vendor Refreshing You!

Page 1

IRELAND’S LEADING Hot & Cold Drinks and Snacks Vendor

Refreshing You!

Welcome BDS Vending Solutions is Ireland’s leading hot and cold drinks and snack food vending provider. If you’re looking for a hassle free, fully managed vending service, BDS Vending Solutions is the right choice for you. We can manage your complete vending service and ensure that your machines are always clean, working and merchandised with a range of market leading drinks and snacks including an extensive healthy product range. A fresh approach to vending The right team The right products The experience to deliver BDS Vending Solutions Ltd was established in 1993. We have put in place an experienced and skilled management team that has been responsible for building the business over the past two decades. BDS Vending provides a complete vending solution including vending machine supply, operation, maintenance and a 365 days per year customer services help desk with feet-on-the-street back-up support. We have the ability to respond to any service call in Ireland within 4 hours. BDS Vending Solutions are firmly established as the leading independent cold drinks and confectionery vending company in Ireland and are Irish born and bred. We operate and manage in excess of 2,500 vending machines nationwide. We have a strong focus on customer service, which has helped us develop strong and loyal client and supplier relationships. Our promise to you is to remain focused on the business, to take pride in the contracts awarded to us, to always offer the best quality equipment service, to be dependable and to always deliver value for money.

“Your preferred healthy vending partner”

We provide a wide range of products across all of the major brands and as an independent company we can tailor make a planogram that suits you and the people visiting your site. With over 600 products to choose from we can provide you with a diverse range of quality and appealing products. We provide premium refreshments and snacks for every occasion. We are

constantly looking for new and innovative products so that we can continue to offer you a range that will increase turnover and bring increased revenue back to you. We monitor the market, its trends and seasonal offerings, so that we are constantly at the forefront of new product developments. We are proud to present our Snack Sense range of machines and products, which we believe are perfectly suited to a healthier vending choice. The calorie information is clearly displayed on the shelves, with the added advantage of having a QR Code which consumers can scan to take them to our Snack Sense website (www.snacksense. ie) where they can find out in detail the nutritional facts about the products they are about to purchase.

Better Choice ITEM

Other Choice ITEM


<150kcals per packet

<250 kcals per packet

Total Fat

<20g/ 100g

Not restricted

Saturated Fat

<5g / 100g

Not restricted


<15g/ 100g

Not restricted

Salt/ sodium

<1.5g/0.6g /100g

Not restricted

OQR001 HSE Policy for developing Healthy Vending. Document reference no. OQR029 Revision No 2, revised July 2014

The website is also there to give information abouthealthy eating and its benefits. Other Choice products will be placed on the lower shelves within the machine without promotional elements encouraging the sale of these products. Products have to meet one of the classifications in the table below to be stocked in the vending machines. The ratio of ‘Better Choice’ to ‘Other Choice’ is required to be 60:40. (This can be revised upwards if desired to 80:20)

Scan this QR code with your phone. You will also find these on all vending machines.

BDS Vending Solutions Excellent Service & Quality Care

Customer Care Programme and Refund Policy

Cleaning & Hygiene Policy

We provide a 7-day, efficient and reliable maintenance service

We create and promote service and excellence by maintaining functioning equipment and by serving a variety of attractively presented products in a reliable and convenient manner. We strive for excellence by developing employees and management through continued education and training and to customers by using appropriate technology to ensure accuracy, quality and successful transactions.

We understand that vending machines are often located in a busy public environment and that the hygiene of the machines is essential to our customers and clients. All merchandisers carry a full cleaning kit that includes cleaning fluids, a dust brush and cloths. On arrival at each site, the merchandiser is required to wipe down any dirt that may have accumulated over the period of time from the last visit. Before leaving your site our merchandiser will remove all packaging created from filling the machines as it is recycled back at our head office location.

All breakdowns can be reported directly to our customer service desk 7 days a week. There is a Lo Call 1850 phone number and email address displayed clearly on each machine. We monitor our machines through telemetry and we get notification of machine breakdowns in real time as they happen. This greatly increases our productivity and ability to respond quickly to breakdowns.

BDS Vending has a ‘no quibble’ refund policy. Each complaint is logged on our database by our customer service team and responded to in writing together with a cash refund if required within 3 days. A service technician is also dispatched to the machine to check over the fault and rectify the issue.

We believe that hygiene and a clean appearance play a vital role in the performance of the machines and protection of the products within. It is also a crucial part of revenue generation for the machines to be kept at their best at all times.

The Vending Package

• We provide the latest up-to-date, user-friendly equipment.

• We provide a comprehensive maintenance, repair, sales and merchandising service. • We provide detailed sales analysis and financial reporting.

• We have a dedicated Customer Care Centre with feet-on-the-street back up. • We offer generous profit-sharing for you.

• We acknowledge and understand our clients goals.

• We encourage increased spending through clean well merchandised machines. • We have over 450 products & present all the best brands. • We pride ourselves on Exceptional Customer Service.

Accountability & Transparency All our vending sales information is processed through telemetry and remote handheld computers, which enables us to give 100% real-time accurate information on our vending machine sales throughout our footprint of equipment. It gives visibility and transparency to our clients on sales and commission reporting. Sales-by-product and cash are recorded and is reported to our clients monthly or on demand. This ensures accurate commission payments. The Sales & Marketing reports enable us to planogram the machine to the maximum potential, thus ensuring that all the best selling products are delivered to the consumer every time and maximum revenue is generated. We provide online login for our client to be able to view sales in real time if required.

Sales reports give the following information and are provided on a monthly basis by email. • The site name • The type of machine • The date and time the machine was merchandised • The unit and cash sales • The commission earned per fill • The total commission earned by machine • The total commission earned per site

“Your preferred healthy vending partner”

Alternative Payment Systems The capability for making transactions via credit/debit cards and mobile phones is available. Note readers are fitted to all our high turnover machines and credit card capability is now in operation. This enables us to never miss a sale and we get to use whatever payment type people are carrying in their pocket.

Ability to accept Notes, Coins, Credit Cards and Mobile phone payments. All machines are monitored by telemetry which gives real time sales and improves service & sales efficiency. Taking what people have in their pocket increases sales by 25%.

Our A+ ENERGY EFFICIENT Vending Machines Necta Tango

Shelves 6

Selections 40

Weight 280kg

Width 35" (88cm) Depth 34" (86cm)

Height 72" (183cm) A+ Energy Rated

Necta Tango

Snacks and combination machine

LED lighting ISO 14001 environment certification Double glazed window to minimise heat transfer Compact cooling system Energy saving mode when not in use saving 15% of the energy cost Use of refrigeration gases with an Ozone Depletion potential of Zero Machine designed for low cost end of life disassembly

Royal Vision Vendor 500

Shelves 5 Selections 40 Weight 345kg Width 37" (94cm) Depth 35.5" (90cm) Height



A+ Energy Rated

KWh per year

Royal Vendors

Cold drinks machine

LED lighting ENERGY STAR Tier 3 compliant Embedded energy management capability allows even further reduction of energy consumption Royal Vendors has had a formal environment policy for the last 15 years. Innovations such as energy management software, low power lighting and minimising waste streams are all part of the Royal culture. Royal Vendors have won the Energy Star award for technical innovation. KWh per year 3460

Our PERSONALISEDVending Machines

Our designers can create a unique personalised fully branded machine wrap for your machine choice. Full colour imagery or clean simple graphics can be used to promote your brand to a design of your choice. Vending outside the Box - A micro market is a self-service “convenience” store, shrunk down and placed in your business. - The beauty of a micro market lies in its ability to be customized to your specific needs as a client. - Micro Markets can offer an unlimited number of products with little limitation

What are Pantry Services?

Pantry Services is in-office vending solution offered to your staff in a cashless shop environment. BDS Vending Solutions can manage your whole pantry service and ensure that your all machines are always clean, working and merchandised with a range of market leading drinks and snacks including an extensive healthy product range.

A Pantry Solution in Your Organisation

We partner with your organisation and provide a full service pantry solution. We refresh your pantry offering as required, ensuring your staff are always satisfied and working to their full potential.

Our Valued Customers

“Your preferred healthy vending partner”

Why we are different

• We are the only independent Irish owned vending company. • We operate nationwide with depots in Dublin, Cork, Belfast, Galway, Sligo, Limerick and Wexford. • We can respond to any service requirement 24 hrs, 7 days a week. • BDS have outstanding relationships with both suppliers and customers alike, retaining a reputation for high quality service. • All personnel are directly employed by BDS Vending Solutions. • We have a dedicated operator and sales force teams and offer detailed sales analysis and financial reporting. • We have a dedicated customer care centre with feet on the street back up. • We provide the latest up to date, user-friendly equipment. • We have state-of-the-art vending information systems. • We provide all the top selling brands. • We provide a comprehensive maintenance, repair, sales and merchandising service. • We engage in generous profit-sharing. • We promise to deliver exceptional service, product and quality thus ensuring financial return for your business.

Call or email us today to arrange for one of our experienced representatives to take you through the next steps and show you how, with our proven track record, we can provide increased vending revenues.

CallSave 1850 623 000

BDS VENDING SOLUTIONS LTD, Unit 12, Parkwest Enterprise Centre, Nangor Road, Dublin 12. Ireland CallSave: 1850 623 000 +353 1 623 7108

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.