“I think Best Friends™ is the best program out there to help staff and families understand dementia.” —Barbara Smardz, Administrator, Moorings Park
From Innovative Ideas to Respected Resources Leading the Culture of Care
Best Friends Snapshot Discover the many life-affirming benefits of the Best Friends™ approach to dementia care through an array of products and services. PRODUCTS With Best Friends™ publications you get practical, everyday tips and strategies for use by your organization, staff, and families for providing improved dementia care practices. TRAINING Get everyone on board with introductory and advanced training in the Best Friends™ approach. Also, professionals who are experienced with this person-centered care model may pursue certification as a Master Trainer and provide their organization with in-service training and the distinction of calling their work setting a Best Friends™ Environment. WORLD-RENOWNED DEVELOPERS AND AUTHORS
Virginia Bell, M.S.W., and David Troxel, M.P.H., are the acclaimed developers of the Best Friends™ approach to caregiving. Virginia Bell is a recognized pioneer in dementia care, and David Troxel is a widely sought consultant on dementia for the long-term care industry. They are known worldwide for their writings and teaching in the fields of Alzheimer’s care, staff development, training, and culture change in long-term care.
TO ORDER
Online www.healthpropress.com Fax 410-337-8539
Call 888-337-8808 Mail P.O. Box 10624, Baltimore, MD 21285-0624
“When entering a building that utilizes the Best Friends™ approach, you just feel it.” —Tracy Byrne, Community Relations Director, Christian Care Communities
© 2018 Health Profession Press.
“Best Friends™ has assisted in building staff loyalty and decreasing turnover.” —Vickie Henson, Regional Director of Quality Services, Elmcroft Senior Living
About Best Friends Introduced more than 20 years ago by Virginia Bell, M.S.W., and David Troxel, M.P.H., as a model way to provide Memory Care services, this care philosophy has achieved an international reputation for its positive outcomes. The person-centered Best Friends™ approach is grounded in the understanding that relationships are supremely important in dementia care and should reflect the essential elements of friendship: respect, empathy, support, trust, humor. Communities following the Best Friends™ approach care for the whole person—physically, emotionally, and spiritually—in ways that bring meaning, security, and joy to residents’ daily lives. Staff also enjoy greater success and satisfaction in their work, and families feel confident when their loved one is cared for following the Best Friends model. The Best Friends™ approach promotes the dignity and individual rights of people with memory loss through knowing the history and preferences of each resident, communicating skillfully, and providing a supportive environment and meaningful engagement.
The Best Friends™ Approach to Dementia Care, Second Edition
The best way to learn about this approach is right here! This book covers all the essentials: The building blocks of the approach including the Dementia Bill of Rights and the concept of relationshipcentered care • the core tenets of Best Friends™: the Life Story, skilled communication, and caregiving Knack • new approaches to minimize challenging behaviors and to create activities that produce true engagement • how to adopt Best Friends™ in a variety of care settings • effective ways to involve families and volunteers. $36.99 | Stock #29968 | ISBN 978-1-932529-96-8 | 264 pages
Introductory Training and Intensive Workshops Wherever you are in your adoption of the Best Friends™ approach, you can find the training you need, from introductory to specialty topics. Help staff learn about the valuable concepts of this life-affirming approach or delve more deeply into any one of its key elements. HPP coordinates with your organization to schedule the training at your location and customize its content for your needs. Event Size: 20−150 attendees, depending on topic and preferences Typical Length: half day, 1 day, or 2 days Fees: $1,500−$3,500 per day (+ speaker’s travel and expenses) Contact: training@healthpropress.com for more information and price quotes Sample training topics centered on the Best Friends™ approach: • Introduction to the Best Friends™ Model of Dementia Care • Creating a Dementia-Friendly Company • Putting the Active into Activities • Communicating with Success • Hugs Are Better Than Drugs
The Best Friends Approach to Alzheimer’s Activities, Volumes 1 & 2
Each volume features more than 140 engaging activities reflecting the Best Friends™ approach’s goal to recognize the uniqueness of each individual and provide meaning, purpose, dignity, and enjoyment each and every day! $39.99 each Volume 1: Stock #12889 ISBN 978-1-878812-88-9 224 pages Volume 2: Stock #29265 ISBN 978-1-932529-26-5 248 pages
“[Master Training is] wellorganized and ‘user friendly’ for individuals to grasp material and to instruct others on concepts. The philosophy is able to address all cultures with the approach we all long for— to be treated with dignity and honor.” —Barbara Kouba, Director of Social Services, Landsun Homes
Advanced Training Hone your skills in the Best Friends™ approach with advanced training options. Gain the professional credentials of a certified Best Friends™ Master Trainer (BF-CMT) to help your organization embrace this transformative care philosophy and to train others. Certification can be achieved in one of two ways:
• Best Friends™ Approach Institute for Master Trainer Certification—This annual 2-day training certifies you to train others in the Best Friends™ approach and create a culture-changing community of care! See next page for details about the Institute and how to register. • On-Site Best Friends™ Master Training—If your organization has 10 or more candidates for Master Trainer certification, you can bring an expert trainer to your own community for an on-site 2–day certification training that you host for your employees. Contact: training@healthpropress.com for more information and price quotes.
The Best Friends Staff
Building a Culture of Care in Alzheimer’s Programs
The Best Friends™ approach improves quality of life not only for persons with memory loss but also for the staff providing care. Gain the working tools and inspiration needed for staff to transform your care culture. INCLUDES: hundreds of case studies illustrating successful programs • creative ideas you can use to implement change • a training toolkit in each chapter that features learning exercises, activities, games, and resources • proven advice on staff training and retention $44.99 | Stock #12636 | ISBN 978-1-878812-63-6 | 296 pages
Best Friends™ Approach Institute for Master Trainer Certification HOW TO REGISTER: Go to www.healthpropress.com/bfai to complete the online application form and pre-test to qualify as a candidate for Master Trainer Certification. In becoming certified as a Master Trainer, you learn how to train staff and implement the Best Friends™ approach in your care community. With certification, you get: • Master Trainer designation (BF-CMT) plus a printed certificate for framing • Access to the Best Friends™ Portal with exclusive training resources available for download • A license for your employing organization to use the Best Friends™ name, logo, and other materials • The designation of Best Friends™ Environment for the setting at which you are based • Discounts on Best Friends™ products WHERE: Aloft Chicago O’Hare Rosemont, IL www.alofthotels.com A special rate of $169/night for a single or double room, applicable for 3 days before and after the Institute dates, is available through April 21, 2018, based on availability. Visit healthpropress.com/bfai for the link to book hotel rooms. Just 5 minutes from the nearby O’Hare International Airport (ORD), the Aloft Chicago O’Hare offers complimentary 24-hour airport shuttle services.
TRAINERS: Learn from the best!
DAVID TROXEL Best Friends co-founder and dementia consultant
TONYA COX Best Friends author and Green House™ director
CINDY LILLY Dementia consultant and memory care director
CEUs: Continuing education credits (9) are available from the National Certification Council for Activity Professionals and the National Association of Social Workers. Other professional CEU and contact hour categories may be possible. Contact bestfriends@healthpropress.com for more information.
MAY 8–9, 2018 CHICAGO, IL
“Excellent, useful training! This is a practical, real world training that prepares you to return to the team and help them help your residents.” —Barbara Calderone, VP of Risk Management & Education, Episcopal Communities and Services
“This is one of the best learning experiences I have been able to attend.” —Jennifer Willis,
attend.” WHO CAN APPLY: Anyone familiar with the core tenets of the Best Friends™ approach and in a position to train or coach others can be a candidate to become a Certified Master Trainer. Participants include memory care directors, nurses, social workers, long-term care administrators, adult day and activity specialists, marketing and outreach professionals, executive directors, and aging consultants. FEES: $1,575* per person includes 2 days of instruction by expert leaders, all your training materials, and meals (breakfast, lunch, and refreshments each day). Contact bestfriends@healthpropress.com. *Special discounts may apply for returning organizations.
Certified Master Trainers, Extended: Eligible Master Trainers may qualify to conduct income-generating introductory trainings in the Best Friends™ model after achieving certification. This option is designed for self-employed memory care trainers and consultants who wish to distinguish themselves as a source of expert training in personalized, holistic dementia care for organizations seeking introductory training. (Additional fees apply.) MORE INFORMATION: For full details on policies and procedures for the 2018 Institute, and options for Certified Master Trainers, go to healthpropress.com/bfai.
—Jennifer Willis, Regional Nurse Consultant, Americare
“The program is the best one I have found to build a memory care program that helps family, residents, and staff.” —Lisa Conner-Crisp, Senior Life Guidance Director, Atria Senior Living
What else can I do with Best Friends?
Create a special program featuring the Best Friends™ approach! In the U.S., Canada, and internationally, state-level agencies, Alzheimer’s Association chapters, and corporations providing care in a variety of settings have found that the use of this adaptable approach improves not only the quality of care for the people they serve but the efficacy and satisfaction of staff. Maybe you’re a corporation that wants to adopt Best Friends™ company-wide, a small network of providers that wants shared access to Best Friends™ content on a closed company server, or a state or local agency organizing a regional training initiative to promote best practices. The advantages of associating your organization’s programming with the Best Friends™ brand include • augmenting the high quality of your programming • enhancing outcomes for staff and families • adding to the attractiveness of the program for consumers • improving the lives of people with dementia who are in your service How would you like to use Best Friends? Contact bestfriends@healthpropress.com to discuss the options! Best Friends™ is a trademark of Health Professions Press, Inc.
From Innovative Ideas to Respected Resources
Leading the Culture of Care
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“It is without a doubt the most advanced and most human program a community may adopt for the people they serve.” —Abby Pettit, Life Enrichment Coordinator, Heritage Community of Kalamazoo Residents and staff love the Best Friends™ approach to dementia care! Bring it to your community with the products and training offered inside.