This begins with upgrading its nursing and personal-care facilities to meet the demands of new care models. According to Winkler, senior care is now “more person-centered or resident-centered, looking at everything through the lens of the resident or family member and how we can provide more choice and enhance quality of life.” the community, increasing access to dementiacare services not just for patients, but also for
In other words, Presbyterian SeniorCare’s facilities are moving from “hallways to households.”
caregivers and physicians.
Before renovating a facility, its facilities team
“That’s something we see as a huge need and
isn’t so interested in where the command and con-
we’re now looking at how we do that in a way that
trol stations will be, but in creating a comfortable
can also be a platform or framework to reach
atmosphere that brings the scale down to a more
people who today are really underserved, highly
humane level and decentralizes dedicated staff as-
stressed, and at risk,” he said. “Many times the
signments.
caregivers’ own health is really at risk because of the caregiver burden.”
Furthermore, the organization is making a point to distinguish short-stay rehab residents from long-
CREATING A REWARDING EXPERIENCE FOR RESIDENTS AND THEIR FAMILIES
stay nursing-care residents, with two goals in mind: creating a hospitality environment for short-stay residents focused on a speedy recovery and return to home and providing person-centered care and
Beyond the expansion of services, Winkler is look-
programming in a home-like setting for long-stay
ing to reinvent the network Presbyterian Senior-
residents focused on quality of life.
Care has built. His team’s desire is to create positive and fulfilling experiences for people.
Thanks to a grant from The Harry and Jeanette Weinberg Foundation, Presbyterian SeniorCare is
Real Issues : Real Solutions