shopping around extensively to find the best financial deal, MKMG has found success by first finding the vendor that works most for them, and worrying about How can ROI be considered more than a financial consideration? When the initial investment also produces
cost later. “We have achieved efficiency by having
qualitative “soft” benefits that contribute to overall im-
relationships with as few vendors as possible, and
provements in performance. For St. Jude Medical Center
being as large a customer as possible for them” said
in Southern California, an investment in laboratory auto-
Levy. “The other thing we’ve always done is to select
mation generated measurable upticks in physician and
the best vendor in the industry and then negotiate the
employee satisfaction and patient outcomes. To learn
price, rather than using the price as a way of picking
more about how St. Jude Medical Center collaborated
the vendor. We don’t pick the lowest bidder, we pick
with Beckman Coulter to achieve a sizable recurring an-
the best vendor. That’s one way we’ve gotten efficiency
nual savings as well as numerous “soft” benefits, go to:
without sacrificing quality. We also become a partner
www.beckmancoulter.com/more
and a demo site with every major vendor. We have a partnership with Beckman Coulter in our laboratory for their hematology and coagulation equipment. And the ability to maximize on both efficiency and quality is what has propelled MKMG to what it is today. “I think the obsession with quality physicians, quality technology and patient centricity is what we’re about,” Levy concluded. “I think that the balance in those three is important, and that is what we’re trying to accomplish.” by Matthew Bretzius
More ways to increase
return on investment.
“Now we think of ROI as more than just a financial ncial calculation. calculation Beckman Coulter gave us the confidence we could achieve a significant return on investment by automating our laboratory–resulting in a recurring savingsof $1.3 million, annually. Asit turned out,lab automation measurably improved our physician and employee satisfaction and helps ensure that patient care is timely, as well. Our decisionto partner with Beckman Coulter helped us attain far more than we anticipated from the initial investment.”–Lee Penrose, President and CEO, St. Jude Medical Center, Fullerton, CA Find out more about all the ways Beckman Coulter can help your hospital achieve a better ROI at www.beckmancoulter.com/more. Blood Banking Centrifugation Immunoassay Information Systems
Chemistry Flow Cytometry Hematology Hemostasis Lab Automation Molecular Diagnostics Rapid Diagnostics
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