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Choosing the

Right Contractor! By Christian D. Malesic, MBA, IOM

S

uper contractors are plentiful and easy to find when you approach the due diligence process with purpose and foresight. The largest ad in the phone book (print or digital), great website, handsome smile, or the cheapest price tell you nothing. Builders, remodelers, and trade contractors will work on your most valuable asset and prized possession­—your home. More importantly, they will become your go-to expert and most trusted advisor in their area of specialty. So, how do you find the absolute best craftsmen, most trustworthy business, and the RIGHT contractor for you?

Interviewing Contractors: The questions you should be asking

• When you discuss what you’d like to do, does the contractor show enthusiasm for your ideas and suggest ways to make them work better? • Is customer service emphasized? • Will they work within your budget constraints? • Will they be honest when your budget is way less than the project will require? • Do they seem organized when you discuss the job with them? • Are their business materials neat, professional, and complete? (business cards, flyers, website, etc.) • Do they carry insurance to protect you from claims arising from property damage or job site injuries? (get a copy of their insurance certificate, don’t just ask the question) • Are they registered with the Commonwealth of Pennsylvania? (go to www.AttorneyGeneral.gov and see for yourself, don’t just ask the question) • Do they offer a warranty? • Will they arrange for the construction permit? • Do they specialize in particular types of projects? 13 AT HOME IN BERKs February 2014

Profile for Christian D. Malesic, MBA, CAE, CMP, IOM

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