Salesforce Summer Release 2012 by Harshit Pandey

Welcome to Summer ’12, where the Social Enterprise is really heating up. The latest Salesforce release is packed with everything you need to fuel your company’s success as a Social Enterprise. Service Cloud – Knowledge

Sales Cloud – Forecasting & Analytics Forecast Quotas & Attainment Collaborative Forecasts Upgrade Forecast Drilldown Campaign Cross-Filters Dashboard Chart Personalization Calculated Columns Joined Reports Charting Mobile Dashboards for iPad Sales Cloud – Social Shared Tasks Chatter Answers in Portals Partner Portal Assets Visual Workflow Subflows

Knowledge Article Actions Article History Tracking Multimedia Content in Articles

Recognition Social Goals Feedback Loops Performance Summary Data.com Premium D&B Data Advanced Industry Search Expanded Stare & Compare Automated Match & Fill Expanded D&B North American Data

Sales Cloud – Mobile Touch (Beta)

Rypple

Force.com – Database.com SMS Identity Confirmation Schema Builder (GA) SOQL Pagination Force.com – Administrator Productivity

Radian6 Radian6 for iPhone Social Hub (GA) Radian6 for Service Cloud (GA)

Object Limits in Setup Recent Items in Setup (Beta) Force.com – ISVforce Package Install & Uninstall Scripts

Service Cloud – Case Feed

Force.com – Developer Productivity

Customizations in Case Feed Quick Text in Case Feed

Workspaces Advanced Relationship Fields Chatter – Files

Service Cloud – CTI Open CTI Service Cloud – Console

Multi-File Upload Drag-and-Drop Files Re-Post Files

Force.com – Visual Workflow Visual Workflow Subflows

Chatter – Social

Custom Application Components Live Agent in the Console

Chatter Messenger Chatter Threads in Email

Service Cloud – Social

Chatter – Mobile

Site.com

Chatter Answers for Portals Facebook Sign-in for Chatter Answers Chatter Answers Email Branding Reply Promotion into Knowledge Expanded Customer Portal Objects Radian6 for Service Cloud (GA)

Chatter Mobile Summer ‘12

ZIP File Import Publishing History Trash Can User Roles

Note: Any unreleased services or features referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.

Last updated: May 10, 2012

The Sales Cloud is the #1 sales application for large and small businesses. From social accounts and contacts to mobile accessibility and analytics, the Sales Cloud puts everything you need to collaborate across your global organization and get deals done faster right at your fingertips. Sales Cloud – Forecasting & Analytics

FORECAST QUOTAS & ATTAINMENT (Professional, Enterprise, Unlimited, and Developer Editions) Get instant visibility into your team’s performance It’s easier than ever to see how you and your team are performing with quota and quota attainment shown right alongside forecast numbers. Track your overall quota attainment for the month or forecast period, or quickly see your attainment by forecast category. Note: Automatically visible to all users. No setup required. [Back to Index ]

COLLABORATIVE FORECASTS UPGRADE (Professional, Enterprise, Unlimited, and Developer Editions) Upgrade to the new, easy-to-use, forecasting application With Summer ’12, any Salesforce customer using Customizable Forecasting has the option to switch over to the new Collaborative Forecasts, where you can see your whole team’s forecasts complete with the details of each rep’s deals, plus enjoy features like inline editing, override visibility, multicurrency, and custom forecast categories. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

FORECAST DRILLDOWN (Professional, Enterprise, Unlimited, and Developer Editions) Drill directly into any user's forecast With Forecast Drilldown, managers can quickly jump to any user's forecast without having to traverse the hierarchy. Just type in the user's name and click through to view the forecast exactly as that user would see it. Note: Automatically visible to all users. No setup required. [Back to Index ]

Summer ’12 Release Preview

CAMPAIGN CROSS-FILTERS (Enterprise, Unlimited, and Developer Editions) Drive campaign follow-up with advanced filtering In the Summer ’12 release, you can filter campaign reports by any related attribute in Salesforce. Looking for campaign members without an assigned follow-up task? Campaign Cross-Filters makes it easy–with just a few clicks, you can identify campaign respondents that are ripe for follow-up. Note: Automatically visible to all users. No setup required. [Back to Index ]

DASHBOARD CHART PERSONALIZATION (Professional, Enterprise, Unlimited, and Developer Editions) Create more personalized dashboard charts When adding a chart to a Salesforce dashboard in the Summer ’12 release, you can specify exactly the grouping and summaries you want to see, without having to specify chart changes in the underlying report. With this new Dashboard Chart Personalization feature, you can add combination charts and scatter charts to any dashboard, in addition to the existing standard chart types. Note: Automatically visible to all users. No setup required. [Back to Index ]

CALCULATED COLUMNS (Enterprise, Unlimited, and Developer Editions) Get added insight from data spanning reports Calculated summary fields have always allowed you to calculate custom columns with other columns in the same report. With Calculated Columns in Summer ‘12, you can create cross-block custom summary formulas across a Joined Report. Want to create an expected closed revenue view against future pipeline? This new feature allows you to calculate a historical close ratio and apply it to pipeline, in seconds. Note: Automatically visible to all users. No setup required. [Back to Index ]

JOINED REPORTS CHARTING (Enterprise, Unlimited, and Developer Editions) Leverage the power of the charting engine across reports In Spring '12, salesforce.com released Joined Reports, enabling you to view multiple data sets across the business. Summer ’12 adds the Salesforce charting engine to Joined Reports, so you can chart any data in a Joined Report, to get the precise insight you need. Note: Automatically visible to all users. No setup required. [Back to Index ]

Summer ’12 Release Preview

MOBILE DASHBOARDS FOR IPAD (Enterprise, Unlimited, and Developer Editions; and any organization enabled with REST API) See dynamic and filtered dashboards on your tablet Salesforce's Mobile Dashboards have ramped up your ability to monitor and drive your business on the go. With the release of Summer ’12, you can work with and drill down on dynamic dashboards and filtered dashboards on your iPad, so you can answer key questions across the business, wherever you are. Note: Available later this summer in the App Store. Supported on iOS 5 or later. [Back to Index ] Sales Cloud – Social

SHARED TASKS (All Editions except Database.com) Easily add multiple contacts to a task By popular demand, the #1 most-promoted idea in the IdeaExchange, Shared Tasks, is featured in the Summer ’12 release. With new Shared Tasks, you can quickly log a task with multiple customer contacts, and get a detailed reporting view that tracks both tasks and number of customer touches. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

CHATTER ANSWERS IN PORTALS (Enterprise and Unlimited Editions) Add an integrated social Q&A feed to the portal As a new add-on available for the Partner Portal, Chatter Answers gives greater self-service capabilities to portal users. Partners with questions can easily search through crowd-sourced answers from fellow portal users plus knowledgebase articles—all in one central feed. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

PARTNER PORTAL ASSETS (Enterprise, Unlimited, and Developer Editions) Give partners more control over assets While products represent the items that your company sells, assets represent the specific units your customers have purchased, including a serial number, date of purchase, or any other details related to an individual sale. In Summer ’12, your partners can go through the Partner Portal to create, read, and edit assets. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

VISUAL WORKFLOW SUBFLOWS (Enterprise, Unlimited, and Developer Editions) Quickly build flexible and reusable workflows

Summer ’12 Release Preview

Why start from scratch every time you need to build a workflow or define a business process? With Summer ‘12, Visual Workflow includes the ability to create flexible flows by copying, pasting, and reusing workflow elements. Visual Workflow Subflows help you enhance and modularize your processes by embedding them within other workflows. Note: Automatically visible to all administrators. No setup required. [Back to Index ] Sales Cloud – Mobile

TOUCH (BETA) (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Experience the new Salesforce app for iPad and Android tablets Summer ’12 brings the first peek at our new mobile app: Salesforce Touch. It’s Salesforce reimagined for today’s touch screen devices. Touch is our first, official tablet app that lets you access Salesforce from your iPad or Android tablet. With optimized navigation, larger tap targets, scrollable lists, and sliding panes, Touch uses HTML5 technology to automatically optimize the page layout for the screen size and orientation you’re on, making it easy to find what you need quickly. Note: Contact salesforce.com to enable this feature. [Back to Index ]

Summer ’12 Release Preview

The Service Cloud transforms customer service by making your call center social, empowering your customers with self-service capabilities, and assisting your customers in the social media channels where they live. Service Cloud – Case Feed

CUSTOMIZATIONS IN CASE FEED (Enterprise, Unlimited, and Developer Editions) Customize your feed layout to match your business Summer ’12 brings the power of standard Visualforce components to your Case Feed layout, making it quick and easy to customize. For example, you can adjust the size and position of publisher fields or set up autofill for certain fields for greater productivity. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

QUICK TEXT IN CASE FEED (Enterprise, Unlimited, and Developer Editions) Increase agent productivity when responding to cases Help your agents improve productivity and lower case resolution time with the new Quick Text feature on cases. Agents can quickly add canned text such as greetings and common answers into email responses from the email publisher within the case feed, shaving precious minutes—or more—off of case resolution times. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ] Service Cloud – CTI

OPEN CTI (Enterprise, Unlimited, and Developer Editions) Integrate your CTI with the Service Cloud on any platform The Open CTI delivers comprehensive APIs to integrate third-party CTI systems with the Service Cloud—no CTI adapters or desktop software required. You can also use the APIs to build thirdparty Web applications like SoftPhone call-control tools to be directly embedded and behave like a part of Salesforce, empowering agents to be more productive than ever. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

Summer ’12 Release Preview

Service Cloud – Console

CUSTOM APPLICATION COMPONENTS (Enterprise, Unlimited, and Developer Editions) Extend the Service Cloud Console with custom app components using VisualForce across all console pages Custom Application Components provide enhanced capabilities to give you increased flexibility and control of the Service Cloud console. Using Visualforce, relevant and contextual content can be displayed across all console pages, launched from footer buttons or displayed in sidebars, highlight panels, and interaction logs. For example, agents can launch a My Notes component from a button embedded in the footer or view a custom dashboard component on their daily case metrics in the sidebar. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

LIVE AGENT IN THE CONSOLE Close cases faster across multiple chat sessions In the Summer ’12 release, Salesforce Live Agent is available in the Service Cloud Console. Service agents can solve customer issues via the chat channel from the unified Service Console– as a result, your customers get a consistent and superior multichannel experience. Agents can be alerted to incoming chats, alternate between multiple chats, view relevant customer information, access relevant knowledge articles to solve customer issues, transfer chats to other agents, and use Quick Text to include canned text in chat messages. Note: Available in mid-June. Not automatically visible. Feature is available, but requires some setup. Requires Service Cloud add-on license. [Back to Index ] Service Cloud – Social

CHATTER ANSWERS FOR PORTALS (Enterprise and Unlimited Editions) Increase customer satisfaction with a social Q&A feed Chatter Answers is a powerful way for your customers to ask questions and receive answers from peers, the knowledge base, and support agents alike. And in Summer '12, Chatter Answers is available inside customer portals. Your customers can ask questions with a single post across multiple channels and receive the best answer quickly, increasing customer satisfaction and deflecting calls from your contact center, saving time and resources. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

FACEBOOK SIGN-IN FOR CHATTER ANSWERS (Enterprise and Unlimited Editions) Make it easier for your customers to join the conversation

Summer ’12 Release Preview

Summer ’12 makes it easier and more convenient to participate in the Chatter Answers experience. Previously, your customers had to create a Chatter Answers login to join the community. With Summer ’12, customers can now log into Chatter Answers with their Facebook login credentials, so you can maximize community participation. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

CHATTER ANSWERS EMAIL BRANDING (Enterprise and Unlimited Editions) Create custom-branded emails for your Chatter Answers communities Chatter Answers email notifications can have customized headers and footers to match your corporate brand. You can even create different versions for each community so that an individual business unit or product line can reflect its own unique brand essence. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

REPLY PROMOTION INTO KNOWLEDGE (Enterprise and Unlimited Editions) Crowd-source knowledge and grow your knowledge base Administrators and moderators can easily promote helpful replies and comments in Chatter Answers to become a draft knowledge article. Valuable knowledge created in the community can be routed for review and added to the formal knowledge base for all your customer service channels. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

EXPANDED CUSTOMER PORTAL OBJECTS (Enterprise, Unlimited, and Developer Editions) Increase visibility into key business information through the portal In Summer ’12, Service Cloud portal users get permission-based access to additional Salesforce objects—including Products, Pricebooks, Accounts, and Assets—allowing your customers to get move value from the portal and participate in key business processes that leverage this information. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

RADIAN6 FOR SERVICE CLOUD (GA) (Enterprise and Unlimited Editions) Delight your customers with social customer service Radian6 for Service Cloud, generally available with Summer ‘12, allows companies to service and engage with customers in near real time via any social channel, from Facebook and Twitter to YouTube and blogs. In Summer ’12, with one click from inside the Radian6 engagement console, your social media community team can create a case in the Service Cloud. Your customer service agents can then respond directly from the Service Cloud and keep track of all service requests across both social and more traditional channels. Note: Requires Radian6 license.

Summer ’12 Release Preview

[Back to Index ] Service Cloud – Knowledge

KNOWLEDGE ARTICLE ACTIONS (Enterprise, Unlimited, and Developer Editions) Drive more efficient knowledge processes In Summer ’12, you can link workflow article actions—such as publishing—to specific article types. New Knowledge Article Actions ensure that each article type is processed in the smoothest and most efficient way. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

ARTICLE HISTORY TRACKING (Enterprise, Unlimited, and Developer Editions) Get better visibility and insight into knowledge history With the Summer ’12 release, you can track the history of knowledge articles, see who made changes and when, and use this information to create reports to monitor the productivity and efficiency of knowledge creation and maintenance processes. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

MULTIMEDIA CONTENT IN ARTICLES (Enterprise, Unlimited, and Developer Editions) Liven up knowledge articles with engaging, multimedia content Summer ’12 brings the ability to add rich multimedia content to knowledge articles. Embed <iframe> HTML elements such as YouTube videos directly into knowledge articles. This opens up a whole new category of engaging, collaborative, and effective content to resolve customer issues. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

Summer ’12 Release Preview

Data.com makes the industry’s leading contact and account data available right where you work—in Salesforce. With the right data in the right places, you can transform the way you connect with customers and drive business growth like never before.

PREMIUM D&B DATA (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Gain deep account intelligence from D&B Get a quick snapshot and gain account intelligence with additional Premium D&B Data fields unified in the D&B Companies object. With this new custom object, you can easily link to more intelligence on a company directly from an account, revealing links between accounts and engagement within your own company. Just import the account from Data.com and the D&B Company record is created. Note: Requires Data.com Premium license. [Back to Index ]

ADVANCED INDUSTRY SEARCH (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Segment by industry codes quickly New Advanced Industry Search makes reaching customers faster and easier than ever. You can segment and target your data to improve marketing campaigns. And, you can search for the exact segment of accounts and contacts you need based on SIC and NAICS codes and then quickly import those records into Salesforce. Note: Automatically visible to all users. No setup required. [Back to Index ]

EXPANDED STARE & COMPARE (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Take action and clean up your data Empower your entire team and build confidence with the most up-to-date information on customers. In the Summer ’12 release, Data.com users can compare their accounts, contacts, and leads to the data in Data.com, so they can discover updates and quickly take action. Note: Requires any Data.com CRM license. Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

Summer ’12 Release Preview

AUTOMATED MATCH & FILL (Professional, Enterprise, Unlimited, and Developer Editions) Improve your CRM data and sales productivity Clean data improves CRM adoption, so why not leverage the power of automation to improve the quality of your data in Salesforce. Schedule and run jobs to sync, flag, and auto-fill accounts, contacts, and leads so that you can clean and update your records in real time. Note: Requires additional license. Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

EXPANDED D&B NORTH AMERICAN DATA (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Search across more company records More data coverage means more insight, and with the additional U.S. and Canadian data from D&B—such as company headquarter and location indicators—instantly available in Salesforce, customers can do more strategic planning and analysis than ever before. Note: Automatically visible to all users. Requires Data.com license to import. No setup required. [Back to Index ]

Summer ’12 Release Preview

Radian6 is the leader in social media monitoring, engagement, and marketing, helping companies monitor the social Web in order to effectively join conversations with customers and prospects and discover actionable insights.

RADIAN6 FOR IPHONE (All Radian6 Editions) Listen and engage in social conversations on your iPhone Social media conversations don't stop when you leave your desk. Engage on the go and keep your finger on the pulse of your brand with the easy-to-use Radian6 iPhone app. Monitor overall volume, sentiment, share of conversation and more. Stay plugged in, monitor trends and act accordingly—regardless of your location. Note: Requires Radian6 license. [Back to Index ]

SOCIAL HUB (GA) (Radian6 Business, Standard, Advanced, and Pro Editions) Listen at social scale with workflow and automation The Social Hub, generally available with Summer ‘12, delivers workflow and automation rules that can be applied to topic profiles in Radian6, helping companies quickly filter even large volumes of relevant social conversations. Automated sorting and categorization of social content at scale helps customers make decisions and take action on the social conversations that are relevant to them. Note: Requires Radian6 license. [Back to Index ]

RADIAN6 FOR SERVICE CLOUD (GA) (Salesforce Enterprise and Unlimited Editions) Delight your customers with social customer service Radian6 for Service Cloud, generally available with Summer ‘12, allows companies to service and engage with customers in near real time via any social channel, from Facebook and Twitter to YouTube and blogs. In Summer ’12, with one click from inside the Radian6 engagement console, your social media community team can create a case in the Service Cloud. Your customer service agents can then respond directly from the Service Cloud and keep track of all service requests across both social and more traditional channels. Note: Requires Radian6 license. [Back to Index ]

Summer ’12 Release Preview

Chatter is the enterprise social network for your company, empowering employees and making business processes social. With Chatter, you can share files instantly, connect with coworkers, get the resources you need to close deals quickly, and build a culture that unleashes innovation. Chatter – Files

MULTI-FILE UPLOAD (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Save time by uploading multiple files at once You probably work on lots of files when you're completing a project, developing sales collateral, crafting a recruiting strategy, or virtually any other business task or process. When it comes time to share your hard work, the new Multi-File Upload feature helps you quickly bring all of those files into Chatter and instantly make them social. Note: Automatically visible to all users. No setup required. [Back to Index ]

DRAG-AND-DROP FILES (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Easily pull files into Chatter Bringing files into Chatter just got easier. In Summer ’12, you can seamlessly drag-and-drop files into Chatter the same way you move files among folders on your desktop. Note: Automatically visible to all users. No setup required. [Back to Index ]

RE-POST FILES (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Quickly share posted files with different people and groups You often see fantastic files in Chatter that deserve a wider audience in your company. With Summer ’12, you can share the winning presentation, white paper, or any other file you discover —and set collaborator rights at the same time—directly from the post, all with just a few clicks.

Summer ’12 Release Preview

Note: Automatically visible to all users. No setup required. [Back to Index ] Chatter – Social

CHATTER MESSENGER (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Chat with your co-workers right inside Salesforce Chatter Messenger is private, secure, and contextual—so you can have important conversations in real time while you’re working in Salesforce. See which of your coworkers are online in Salesforce and have one-to-one and multi-person instant messaging chats with anyone you follow in Chatter. Note: Automatically visible to all users. No setup required. [Back to Index ]

CHATTER THREADS IN EMAIL (Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions) Get the context you need to respond quickly Business moves quickly, and you need the proper context to know how and when you need to respond. In the Summer ’12 release, you can see the larger context of Chatter conversations in the email notifications you receive. View the original post and most recent comments right in your email, and respond and contribute to the conversation immediately from your email to stay updated, informed, and involved. Note: Automatically visible to all users. No setup required. [Back to Index ] Chatter – Mobile

CHATTER MOBILE SUMMER ’12 (All Editions except Database.com) Collaborate better wherever you go with lots of new mobile features Transform your company into a true Social Enterprise with the newly redesigned Chatter Mobile application for iPad, iPhone, and Android smartphones. Don’t miss the newest version of the app voted a “Best Mobile Business App of 2011” by iTunes Rewind. The latest Chatter app boasts new features that include push notifications, "likes" on comments, attaching files to posts, adding photos to comments, and the ability to collaborate with customers in private groups. And iOS users can enjoy FaceTime access, quick list views for recent groups and people, and multitasking from session to session, so you can stay more connected than ever. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

Summer ’12 Release Preview

Rypple—a salesforce.com company—is a social performance management platform that uses the latest social apps to amplify what great business leaders do: create alignment around company, team, and individual goals; coach 1:1 to help people achieve their goals; recognize great work, right when it happens; and provide and encourage ongoing, real-time feedback. Visit www.rypple.com or contact your salesforce.com representative for information and pricing.

RECOGNITION Inspire great work with real-time recognition With Rypple, employee recognition is no longer reserved for annual evaluations. Encourage people for the great work they do all year long by thanking them publicly and awarding badges for a job well done. Note: Requires separate Rypple license. [Back to Index ]

SOCIAL GOALS Stay aligned and on track with transparent objectives Rypple's social performance management platform brings transparency to people and processes. Your team can rally around objectives in an easy, open, and social way. Bring your team together to stay focused on what really matters—driving key results that impact your business. Note: Requires separate Rypple license. [Back to Index ]

FEEDBACK LOOPS Give—and get—on-the-spot feedback and coaching Nobody likes traditional performance reviews, but virtually everyone likes hearing feedback on their work. Deliver helpful, fact-based feedback more frequently with Rypple Feedback Loops. Employees can gather real-time feedback to develop their careers. Managers can rapidly evaluate the progress of team members after completing a quarter, project, or goal—or whenever they choose. Note: Requires separate Rypple license. [Back to Index ]

Summer ’12 Release Preview

PERFORMANCE SUMMARY Track performance and build reviews from complete data Rypple harnesses the power of social tools to make it easy to summarize feedback and to create actionable plans that improve employee performance. Managers save time when everything they need to know about an employee is captured in one place. Individuals love that they can invite anyone to contribute feedback. HR now has the power to deliver a fast, compliant performance and calibration cycle—suitable for promotion, potential, and compensation decisions. Note: Requires separate Rypple license. [Back to Index ]

Summer ’12 Release Preview

Force.com is the proven cloud platform to automate and extend your business and deliver the Social Enterprise. No servers or software are needed—so you can focus on building and deploying great apps. Force.com – Database.com

SMS IDENTITY CONFIRMATION (All Editions) Empower users to securely sign in on verified mobile phones With Summer ’12, you can mobilize your workforce to sign in from anywhere with SMS Identity Confirmation, which can be sent directly to users’ verified mobile phones when needed. For example, when a user tries to log in from an unknown IP address, the user is asked to enter their verified mobile number to receive an SMS code they can use to log in. Note: Not automatically visible. Feature is available, but requires some setup. [Back to Index ]

SCHEMA BUILDER (GA) (All Editions) Quickly build database schemas through a visual interface. Create powerful database schemas in an entirely new way with the new Schema Builder, now generally available in Database.com. Using the new visual interface, you can click, drag, and drop to create objects and custom fields. Note: Automatically visible to all users. No setup required. [Back to Index ]

SOQL PAGINATION (All Editions) Search quickly and efficiently through SOQL query results Save time searching through rows and rows SOQL query results. New in Summer ’12, offsets allow you to specify starting rows and jump quickly to the results you need. Note: Automatically visible to all users. No setup required. [Back to Index ]

Summer ’12 Release Preview

Force.com – Administrator Productivity

OBJECT LIMITS IN SETUP (All Editions except Database.com) Track customizations and know when you’re approaching limits In Summer ’12, you can easily track how many customizations your organization has made on each object, so you have advance warning before you reach customization limits. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

RECENT ITEMS IN SETUP (BETA) (All Editions except Database.com) Return quickly to recent tasks With the Summer ’12 release, you’re just one click away from your most pressing and important tasks. The new Recent Items area in setup takes you directly back to your last 10 most recently added, edited, or viewed tasks. Note: Automatically visible to all administrators. No setup required. [Back to Index ] Force.com – ISVforce

PACKAGE INSTALL & UNINSTALL SCRIPTS (Enterprise, Unlimited, and Developer Editions) Easily customize the install and upgrade experience Automate another step in your workflow by using Package Install & Uninstall Scripts. These scripts will automatically trigger actions like populating custom settings or sending an email to a user upon install, eliminating additional steps and confusion. Note: Automatically visible to all administrators. No setup required. [Back to Index ] Force.com – Developer Productivity

WORKSPACES (Enterprise, Unlimited, Developer, and Database.com Editions) Stay organized as you navigate the developer console Summer ’12 helps keep developers organized with the addition of Workspaces to the developer console. Create a Workspace for each group of tabs that you use, and switch between Workspaces with a click. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

Summer ’12 Release Preview

ADVANCED RELATIONSHIP FIELDS (All Editions) Get granular control over master-detail relationships Advanced Relationship Fields allow developers to require or restrict the deletion of a record in a lookup relationship. When you delete a target record, you can enable cascade delete. In addition, you can restrict the deletion of records and even allow child records to be re-parented to another record. Note: Automatically visible to all administrators. No setup required. [Back to Index ] Force.com – Visual Workflow

VISUAL WORKFLOW SUBFLOWS (Enterprise, Unlimited, and Developer Editions) Simplify your workflow architecture Drive key business processes by easily creating, testing, and deploying workflows. With new Visual Workflow Subflows, you can copy, paste, and reuse elements—even embed them within other flows—to perform common tasks. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

Summer ’12 Release Preview

Site.com is the first Web content management system (CMS) in the cloud. Design and publish websites, social pages, and mobile experiences at lightning speed. Site.com is built for social, so you can easily add Twitter streams, Facebook likes, and more.

ZIP FILE IMPORT (Developer Edition; available in Enterprise and Unlimited Editions for an additional fee) Quickly import and organize zipped assets With Summer ‘12, contributors, designers, and publishers can import ZIP folders of assets and maintain the same folder structure in the site. Just create the ZIP file of the content and select ‘unzip files’ during the upload process to import it as you would any other asset. You can upload and unzip a file of up to 200 MB. Note: Automatically visible to all users. No setup required. [Back to Index ]

PUBLISHING HISTORY (Developer Edition; available in Enterprise and Unlimited Editions for an additional fee) Track the history of your sites Site.com gives you an instant audit trail of every change that is published on your site. The new Publishing History in Summer '12 allows customers to review the date, publisher, and detail information for all active pages published in Site.com. Note: Automatically visible to all users. No setup required. [Back to Index ]

TRASH CAN (Developer Edition; available in Enterprise and Unlimited Editions for an additional fee) Safeguard deleted work for future use or reference With Summer ‘12, when you delete a page, template, stylesheet, or asset, it goes into the new Trash Can. Deleted items remain in the Trash Can indefinitely. Retrieved items are restored to their original location. If the original location no longer exists, the item restores to the top-level root directory. Note: Automatically visible to all users. No setup required. [Back to Index ]

Summer ’12 Release Preview

USER ROLES (Developer Edition; available in Enterprise and Unlimited Editions for an additional fee) Get granular control over design and publish permissions Summer '12 makes managing site permissions a breeze. User roles give you granular control over who can design, contribute, and publish on a per site basis. Contributors can manage content. In addition to managing content, designers can create sites, templates, style sheets, pages, and add data functions. Publishers can set up domains and publish sites. In addition, you can give publishers and designers optional permissions to manage the users in the site. Note: Automatically visible to all administrators. No setup required. [Back to Index ]

Summer ’12 Release Preview