a gift of eternal home
“To forget one's ancestor's is to be a brook without a source, a tree without root.�
Who we are Nirvana Memorial Garden is a place where you can nurture affairs close to your heart. We give importance and high priority on upholding family values, building closer family connections and keeping culture and traditions alive for future generations.
Our memorial garden the 11,200 sq m structure nestled on Old Choa Chu Kang Road is a home to the cremated remains of your family’s departed loved ones. The dignified perpetual care, peaceful view and prayerful ambience are your sources of solace. We are a living memorial where your families can gather in love and remembrance; and a heritage site that immortalizes Chinese culture, virtues and tradition. Built in 2009, the exclusive project is a brainchild of Malaysian firm NV Multi Corporation, a leader in the bereavement care industry in Asia and developer of Nirvana Memorial Park, world’s largest memorial park. The Group continues to have a strong market presence in comprehensive funeral, burial and cremation services.
The company’s innovative efforts received attention and earned recognition at the recent Asia Funeral Expo and Conference (AFE) 2012 Awards which was held in Hong Kong: Outstanding Brand in Funeral Service Industry� and Outstanding in Multi National Expansion.
“Where there is life, there is hope.�
How we operate Our values and guiding philosophy lead the organization to what we are today and into what we hope to be in the future.
our mission To ensure that there is a tranquil resting place for the departed and complete peace of mind for their family members – at the heart of everything we do.
our vision To be the industry leader of personalized bereavement care and service in Singapore.
our core values Product. Our offering is unique, beyond par and value-adding. Place. Our premises are well-maintained to provide ease and comfort. Process. Our processes are efficient and effective for excellent service delivery. People. Our people are professional, reliable and highly-skilled to handle delicate customer matters.
our strategy for growth In 2012, Nirvana set up a trust fund to ensure the continuity and security of the columbarium, as well as to protect the interests of the customers. Through secured investments, the trust fund is expected to grow to S$30 million in 8 to 10 years. The fund currently stands at 3.2 million Singapore dollars.
Expansion plans together with ongoing facility upgrade projects are underway to accommodate the increasing demand for niches. As we are operational, we ensure that any improvement works that need to be carried out have minimum impact to our daily operations; and we operate business as usual.
our culture The nature of our work and conducive workplace help create a family-like atmosphere where dialogues are easy to take place between and among employees. Working in Nirvana is tantamount to being at home where we deal with our coworkers and customers with utmost respect, consideration and care. We maintain an open culture in which every employee has the opportunity to share his or her ideas and beliefs.
Although we come from different backgrounds, we share common values and goals. We don’t rest on our laurels, as we believe that there is always room for growth and improvement – keeping our approach and offerings up-to-date.
“One generation plants the trees, and another gets the shade.�
What we offer There is no place like everlasting home – the serene, welcoming and gracefilled Nirvana Memorial Garden. The columbarium, a juxtaposition of traditional
and
contemporary,
displays
sophisticated
craftsmanship while preserving the Chinese heritage.
architectural
"To serve those now dead as if they were living, and those departed as if they were still with us: this is the highest achievement of true filial piety."7
show love, respect and gratitude The virtue of filial piety is what keeps each and every family harmonious and its legacy alive. It is also through the practice of this long-standing tradition where we can repay the huge kindness and genial sacrifices that our parents and ancestors have shown and made for us. To be filial means serving them with propriety while they are alive; and providing them with solemn and dignified tribute when they die.
We know how much your loved one mean to you and one way of honoring their life and memory is to preserve their ashes in cremation urns that are housed at our niches.
Our niches are meticulously crafted using finest materials to reveal distinctive style of elegance. Niches come in single-lot, double-lot, VIP-lot as well as family which can accommodate from 8 up to 24 urns. You can purchase them on either at present need or pre-needed basis.
SUITES Built around the living room concept matched with overlooking Buddha, the suites exude a grace-filled mood for family conversations or quiet time in the presence of departed loved ones. Some suites are equipped with advanced computerized identification system which shows the location of niche for your convenience. Royal
Premium
Classic
Ci En Ge The suite design was patterned after Ba Ji Xiang or “eight auspicious totems” which includes the Golden Wheel, the Parasol and Victory Banner.
Memorial Ancestral tablets form the pivotal point of a household, reminding family members of the family pillar’s existence while bonding the family together at this significant period of their lives. If your home is not an option, your family may opt to place it at this dedicated suite.
Family The exclusive suite caters to families who want to have the privilege of being together, even in their afterlives. The number of urns each niche can hold only 8, 12, 16, to 24 urns.
Freethinker Without religious embellishments, this is the section dedicated to free thinkers. Apart from having standard niches that enshrines only up to two urns, the niches in this suite can hold up to 4 urns making this suitable for small families.
Standard The suite employs the traditional way of organizing niches – stacked in columns forming large bookshelves. Although this is an economical choice for budget-conscious families, they can still gain access to shared facilities and services.
Lian Hua Ge The Lian Hua Ge suite adopts a semi-alfresco design which allows natural light to fill into the courtyard.
AMENITIES AND SERVICES You can make use of our amenities and rely on our personalized care and services at time of need. Your family feels secured knowing that each and every aspect of the arrangement is attended for, and related activities are managed and implemented with utmost propriety and efficiency.
It is our heart’s desire to relieve you of this stress, so that you can focus on what’s more essential at this point – being together as a family and remembering the good life of your departed.
Amenities Ju Xian Dian Seek warmth in the sunshine permeated in Ju Xian Dian’s resting area under a picturesque ceiling. Take a moment to reflect or enjoy family dialogues while you are surrounded by the overlooking giant Buddha, greenery, and Feng Shui rotating ball at the center.
Ji Ling The memorial or Ji Ling suite is where you can place photos of your beloved departed for 49 days (or 100 days).
Prayer Hall Hold your prayer and offering sessions for your ancestors inside the room where you will be graced with the presence of the Three Sages of the West Amitābha, Avalokiteśvara, and Mahāsthāmaprāpta, with bodhisattva Kṣitigarbha. Reservations for use of this room can be made.
The Hall of Three-Buddha In the Majestic Hall of Three-Buddha, you can find the Three Buddha of Sama - Amitābha Buddha, Avalokiteśvara Bodhisattva, and Ksitigarbha Bodhisattva – who are believed to be the divine mentors of the world and heaven. Through their powers, the departed transitions to afterlife. As the venue for the poignant Departure Ceremony (Sheng Tian Yi Shi), this is where you can witness the blissful journey of your departed loved one towards the Western paradise. This rite of passage helps bring comfort to you and your family and relieves the pain and longingness from losing a great pillar of the family. In this main prayer hall, you can experience grace in the presence of golden Buddha figurines displayed on surrounding walls and giant posts.
Cafeteria Well-lit, breezy and peaceful makes the cafeteria an ideal place for your family to catch up on each other over snacks and beverages that are provided for free.
Sales office At the cozy sales office environment, you will be greeted by friendly staff and agents who can help you with your inquiries or reservations.
Protected and safe environment Reliable CCTVs and security personnel are deployed across the entire facility – to monitor activities for your security.
Complimentary shuttle bus services The shuttle bus service is open to customers and guests on first-come-first-served basis. It runs daily from 9am to 4.30pm.
Accessibility for the disabled and elderly Toilets for disabled persons are provided adjacent to every building inside the premises of the memorial garden. Ramps are provided to allow entry and exit for the wheelchairs, with spacious lifts available for use.
Care and Service We feel privileged and honoured to be of assistance to you and your family. Our team will be pleased to assist your family for making pre-need arrangements for niches and preplanning for memorial rites. At time of need, your family can rely on our professional, efficient for handling delicate bereavement care and processes. The agent assigned to your family is your main point of contact. You can speak with him/her directly for matters relating to site tours, bookings, niche purchase and payments, documentation and prayer services. You can also rely on our professionally-trained Ceremonial Service Team to ensure that the tribute ceremony be it small or large is managed and implemented with greates efficiency and respectability. Backed with years of experience, ongoing training and careful attention, we facilitate veneration and funeral rites – aimed at ensuring your departed loved ones are revered according to propriety.
Columbarium Niches Many families choose cremation as a manner of disposition because of its perceived ease. A family can make arrangements for the remains to be collected from Mandai crematorium and be placed in the columbarium. The ancestral tablets, which represents the spirits of the departed, may also be placed for safekeeping at a convenient location to mark special occasions.
Remains Relocation Shi Jin or Shi Feng Shui is the act of relocating the remains of one’s ancestors to a new site. A relocation master is engaged to exhume the grave on an auspicious date. The collected bones are dried up prior to cremation and later on placed in a columbarium.
Blessing the Departed After the urn is interred in the columbarium, the resident monk conducts daily prayers to bless the departed. A priest or Buddhist master also leads and perform rituals to bless and sanctify the departed’s memorial tablet. Offerings are also made every morning and evening lasting for 49 days.
49 Days Buddhists believe that prayers and rituals must be conducted for 49 days after death of a departed. This practice helps to achieve a positive and peaceful mind, which in turn results to a happy and fortunate rebirth. It is believed that a person enters his next rebirth after a period of seven times seven (49) days.
100 Days The 100th day after death marks the end of mourning. On this day, veneration rituals are carried out in a grand ceremony with priests or monks conducting fervent prayer sessions.
First Year Anniversary A year following the death of a loved one, families can get together at the memorial garden where a dignified memorial tribute and prayer sessions are held for the departed.
Prayer services and related supplies For convenience, families can make reservations for chanting or prayer ceremonies and purchase prayer supplies such as paper money offerings, vegetarian food, flowers, fruits among others. This arrangement can be made with authorized agents or directly with the office.
enrich your mind and soul Over the years, we have focused our resources on evolving into a facility that is responsive to the needs of our customers and the community where we operate in.
We strive to becoming a Chinese cultural heritage site where one can appreciate the beauty of the past, and draw ideals and inspiration to build a promising tomorrow.
The columbarium’s architectural style, amenities and interior design incorporate philosophies of Buddhism, Taoism and Confucianism – embracing the glorious wonders of faith, spiritual and religious conviction.
HERITAGE SITE SARIRA Buddhist relics or Sarira in Sanskrit refer to the bone remains of monks of high virtue after they have been cremated. These relics have always been regarded as highly valued Buddhist treasures. The relics are obtained from Bu Dan, believed to belong to the eight disciples of Shakya Mani Buddha.
CERAMIC FIGURINES The collection makes up the works of 10 internationallyrenowned Chinese craftsmen whose creations include over 10 respected historical figures and Buddhist spiritual idols such as Confucius, Lao Tzu, Zi Ya, Dharma and Guanyin. If you look at the figurines closely, you will be impressed with the stunning craftsmanship in its appearance, clothing and facial expression.
Perfect spot for special occasions Blessed with abundant space and lush surroundings, Nirvana Memorial Garden is the ideal place for family and communities to celebrate major festivals and cultural activities that we hold and organize regularly. (Include snapshots with captions on festival gatherings and family activities (calligraphy))
CUSTOMER TESTIMONIALS Knowing that we are able to add value in your family’s life give us joy in our hearts and take pride in what we do. Your gratitude and kind words fuel our energy to improve and up the ante of our work. “Nirvana Memorial Garden is sheltered from rain and shine, easily accessible and convenient. There isn’t any columbarium in Singapore that is as majestic and advanced as Nirvana. Our children are also happy to know that we have chosen Nirvana to be our eternal resting place because they like the environment here too.”
“The moment you step into Nirvana Memorial Garden, you will be immersed in a solemn atmosphere, where very naturally from the bottom of your heart, you feel a sense of respect for the departed especially your ancestors. This is indeed a place where you can feel at ease while worshipping your ancestors.”
“Since we relocated my father’s remains to Nirvana, I have been visiting the place whenever I missed him. I feel comfortable “chatting” with him here, pouring out all my worries. I am also planning to reserve a niche for myself at Nirvana and hope that my children will visit me as frequently when I’m gone. I believe this will not be an uphill task, because at Nirvana, everyone can be at ease.”
**To include names (ask permission) and more customer testimonials**
“Nirvana Memorial Garden is sheltered from rain and shine, easily accessible and convenient. There isn’t any columbarium in Singapore that is as majestic and advanced as Nirvana. Our children are also happy to know that we have chosen Nirvana to be our eternal resting place because they like the environment here too.”
“The moment you step into Nirvana Memorial Garden, you will be immersed in a solemn atmosphere, where very naturally from the bottom of your heart, you feel a sense of respect for the departed especially your ancestors. This is indeed a place where you can feel at ease while worshipping your ancestors.”
“Since we relocated my father’s remains to Nirvana, I have been visiting the place whenever I missed him. I feel comfortable “chatting” with him here, pouring out all my worries. I am also planning to reserve a niche for myself at Nirvana and hope that my children will visit me as frequently when I’m gone. I believe this will not be an uphill task, because at Nirvana, everyone can be at ease.”
**To include names (ask permission) and more customer testimonials**
VISIT NIRVANA
We encourage you to visit Nirvana Memorial Garden - where you can meet and speak with our professional and friendly staff who will be pleased to share how we can be of service and to provide answers to any questions you may have. Contact information For Site Tours, please arrange with our agent or directly with our office. Enquiries and feedback should be addressed to: Marketing and Corporate Communications Department Nirvana Memorial Garden Pte Ltd (200729733-M) 950 Old Choa Chu Kang Road Singapore 699816 Tel: (65) 6795 3072 Fax: (65) 6795 3070 Email: enquiry@nirvana.com.sg Website: www.nirvana.com.sg Opening hours We are open to the public as follows: Monday to Sunday: 9:00am to 5:00pm Please contact us for timing of our free shuttle bus services from Boon Lay station.
Office hours Monday - Friday 9:00am - 4:30pm Closed Saturday, Sunday and Public Holidays