The Procurement People
KNOWLEDGE IS POWER Our knowledge boosts your buying power
04 07 08 10 12 15 16 18
THE ELITE BUYING SQUAD A top team of negotiators
OUR PHILOSOPHY Mission possible - through better purchasing solutions
WHAT WE DO Our ‘agents’ are able to adapt to your needs
THE PROCUREMENT PEOPLE Operatives with a licence to reduce your bill
WHY WE’RE DIFFERENT It’s strictly on a need-to-know basis
OUR PROMISE Complete dedication
OUR HISTORY We’ve had operatives in the field for over 20 years
MAKING CONTACT Psst...have you a mission for us?
0405
THE ELITE BUYING SQUAD A top team of negotiators
Our mission (and we’ve chosen to accept it) is an absolute commitment to excellence in delivering and maintaining procurement arrangements that has placed our Elite Buying Squad on everyone’s ‘most wanted’ list.
N
ot only are we purchasing experts who know all the right people and have all the tools of the trade to hand; we’re professionals who’ll stop at nothing to negotiate the best supply arrangement for you using our significant buying power and an obsession with value, cost and efficiency.
Our team understands that when you’re working on your own in the field it can be hard to get the best deal. Our Elite Buying Squad currently oversees the purchase of £200m of food and beverages for both multiple and singlesite operations. It’s time to take your buying to the next level. It’s time to get some really special agents on the case.
“It’s our buying power and our people that set us apart.” DAVE ANDERSON
“Procurement never sleeps – it’s a 365 days a year commitment.” ANDY BADGER
0607
OUR PHILOSOPHY Mission possible - through better purchasing solutions
Our mission is simple; it’s to use our knowledge to boost your buying power and promote best practice within every aspect of the procurement process - something we achieve with a swi hand and clinical calculation.
W
e never switch off - your buying power is an obsession for us. Our prime objective is to help you spend less time on purchasing whilst enhancing the quality and service. We can assist in all areas - from national distribution and wholesale supply, to local sourcing of fresh commodities.
So how do we achieve these goals? rough a superior service from specialist individuals who are constantly switched on to your requirements 24/7. e industry never sleeps, so neither do we. We’ll constantly monitor your needs and always try to improve the systems and arrangements we’ve put in place. We’ll always challenge you with questions about your current arrangements and may surprise you with some radical solutions.
0809
WHAT WE DO Our ‘agents’ are able to adapt to your needs
We’ve been at the cutting edge of procurement in the food and hospitality market for 20 years. So, how come? Simple, we’re innovators who understand the industry better than anyone. at’s why Acquire’s skills are finely honed with the ability to change and flex to meet the needs of our clients.
UNDERSTANDING
PROGRESSION
Without it, we can’t help you achieve your procurement goals
We’re always striving for new and better ways of improving your supply chain
BALANCE A lasting fair relationship consistently delivering value to you
VALUE Delivering exceptional returns on your investments
FLEXIBILITY Each mission is different and we adapt
CLARITY Keeping things simple and avoiding procurement jargon
LONGEVITY We’re not into brief encounters. We keep clients through innovation, monitoring buying positions and exceeding expectations
“We’re able to tailor our service at every stage of the buying process. We continuously monitor buying positions to meet clients’ changing needs.” DAVID WHITTINGHAM
THE PROCUREMENT PEOPLE Operatives with a licence to reduce your bill
Our people are specialists. î‚Šey have the knowledge and guile to deliver above and beyond your expectations.
EMPLOYEE IDENTITY:
Personal Operatives (Account Managers) HIGHLY TRAINED IN:
- Engaging with all client levels to ensure Acquire consistently deliver best price and best value - Being the initial point of communication for clients - Co-ordinating all Acquire support departments ensuring the client receives a seamless and integrated service - Delivering the agreed service levels to a range of KPIs
EMPLOYEE IDENTITY:
î‚Še Elite Buying Squad (Procurement) MISSIONS ACCOMPLISHED:
- Engaging with suppliers to deliver the best price and service - Ensuring a robust supply chain is in place for each of our clients - Negotiating price changes (down as well as up) - Ensuring there is appropriate due diligence and traceability within the supply chain - Sourcing new product and new suppliers ensuring our suppliers are market leaders - Liaising with the Personal Operatives providing them with the relevant intelligence to complete their missions
EMPLOYEE IDENTITY:
Intelligence Division (Business Intelligence) THE BRAINS OF THE OPERATION:
- Providing clarity to our clients on all purchasing matters - A proactive resource for clients, consistently liaising with our Personal Operatives
EMPLOYEE IDENTITY:
Field Operative (Supplier Integration) WORKING AT THE SHARP END:
- Developing our focus on customer service to continually improve our client support - Ensuring seamless electronic communication between clients and suppliers - To provide innovative web based systems and solutions for the benefit of our clients
EMPLOYEE IDENTITY:
Mission Control (Finance) OUR WOMAN ON THE INSIDE
- Ensuring all internal SLAs are completed delivering all KPIs - Maintaining a focus on internal systems and protocols to ensure they meet client requirements - Development of process and data reporting
EMPLOYEE IDENTITY:
Head of New Missions (Business Development) OUR MAN IN THE KNOW
- Scouring the market for the right clients to be part of our exclusive buying collective - Identifying and delivering financial and service benefits to the client membership
“We’ll help you combat food inflation and food price sensitivity.” KATE WINDEBANK
1213
WHY WE’RE DIFFERENT It’s strictly on a need-to-know basis
We like to use the element of surprise; it’s what makes Acquire different. We believe it’s our ability to do the unexpected, as well as to innovate and utilise the expertise, dedication and industry acumen of our Elite Buying Squad that keeps our service really special.
O
ur aim is to always deliver unexpected and profitable benefit to our clients. Why not join our buying collective and reap the benefits of being part of our £200m food portfolio?
For example, did you know that we can buy your current purchasing volumes for cash and deliver a guaranteed return to you? It’s a way to combat food inflation and food price sensitivity as we can buy at a fixed price returning a guaranteed margin on your asset.
1415
OUR PROMISE Complete dedication
When you hand us an assignment, we believe that no other team will offer the knowledge, the commitment and the ability to maximise your buying position as we do. We will infiltrate new markets, source new suppliers, or re-negotiate with your existing ones and explore how our frameworks could deliver significant additional margin to your business.
“We’re the team who can give you guarantees.” BRIAN WHEATLEY
“Procurement isn’t just our job… it’s our obsession.” TRACIE BROWN
1617
OUR HISTORY We’ve had operatives in the field for over 20 years
Our reputation in the food and hospitality industry is second to none - but we’re more than just a buying consortium. To remain out in front, we have to constantly hone our service and skills.
W
e’ve come a long way since
1992. Today, we operate from two bases – one in Surrey the other in Yorkshire and we assist over 2,500 clients with their food and wider purchasing requirements. at adds up to in excess of £200m in purchasing volumes – it’s no wonder we take it so seriously.
Like all good agents, we have our own sophisticated gadgets. In 2004, we embraced a better way to manage the buying process and developed epsys, the leading web-based e-procurement system; which links all your key staff and departments to your supplier base. Where we’ve come from is important, but it’s where we’re going that really excites us.
1819
MAKING CONTACT Psst… have you got a mission for us?
Getting in touch with us is a positive step towards increasing your revenue and improving your efficiency. We’d be more than happy to discuss how we can improve your buying position – strictly on the QT.
BY TELEPHONE 01276 401000
BY EMAIL mission@acquireservices.com
“We’re the procurement people, and we’re waiting for your call.” ALASTAIR HAYHURST
Alfa House, 7 Doman Road Camberley, Surrey GU15 3DN www.acquireservices.co.uk