Showreel by Gaurav Singh

Showreel

Gaurav Singh

A ual Report

Mission statement - Proactively lead and deliver the highest quality customer service across all projects, thoroughly addressing every aspect and to consistently achieve best results for the business.

Lease administration highlights

• Global savings / avoidance = $1,445,464 USD (exceeded target by 74%)

• Client Satisfaction Survey = 4.76 globally (increase from 4.6 in 2016)

• KPI scores: – Cost Savings and avoidance – 5

Rent billings and collections (total rent billed in 2017: $21,282,588 USD) – 5 – On-time rent payments (total rent paid in 2017: $212,965,398 USD) – 5

Data accuracy – 5

Abstraction data – 5

Strategic portfolio advisory highlights

• Global cost saving opportunity assessments - to meet $95m global savings target

• Germany Mark to Market countrywide review with deep dive in to Top 14 locations

• Global benchmarking exercise of portfolio cost metrics

• Project Quai consolidated impact and opportunity analysis

• Barcelona lease accounting changes impact analysis

• UK CBA analysis of di erent future business operation models across 16 nationwide locations

• Swindon, UK long term future – analyzing 15 scenarios against Baseline

• Completed study of the potential consolidated impact of CRE, insurance sector and corporate strategy of the portfolio

• Developed consolidated Plan of Record of global strategic initiatives

Peter Honey

Global Account Manager

Email: peter.honey@eu.jll.com

T: +44 (0)207 399 5638

Todd Mintz

NoAm Regional Oversight

Email: todd.mintz@am.jll.com

T:+1 312 228 3134

Continuous

improvement & innovation

• Consolidated PAT is online. Currently working to divide Zurich and Farmers. PAT Facilities Summary Report is complete and awaiting client approval before going live

• Financial Model – review completed, expected roll out Q2 2018

• Consolidated Disposition Report listing all lease dispositions JLL is engaged in globally

• Worked with Zurich Risk Management to improve and finalize COI process

• Collaborated with TMs and Zurich for lease language improvements

• Revised abstraction criteria to include tracking of early termination fees and increase awareness of obligatory contractions

• IFRS16 / lease accounting change modeling exercise on 150 leases