ABODE February 2023

CONTENTS

February 2023

FEATURES & PHOTOS

30 On the Scene – Photos from the ACES Holiday Bubbles & Brunch.

COLUMNS & MONTHLY UPDATES

The New Frontier: Buid to Rent

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Learn about this new trend in rental housing from two industry leaders.. Also don’t miss learning more about the HAA Leadership Lyceum, photos from ACES, Justices of the Peace and Constables lunches, NEXT Holiday Karaoke and much more.

30 On the Road – Photos from the Justices of the Peace and Constables Holiday Lunches .

36 The New Frontier: Buid to Rent –Learn about this new trend in rental housing from two industry leaders..

42 The Best Insurance Tips for Multifamily Investors – The key to surviving damage losses is understanding your insurance policy and understanding your rights and obligations during a very time-consuming and stressful claims process.

46 Leadership Lyceum – Meet HAA’s Leadership Lyceum Class of 2023.

54 Art is in the Eye of the Resident –Every architect, contractor, craftsperson, and designer who aims to inspire or create something of beauty and expression is an artist.

56 On the Scene – Photos from the HAA Food Drive.

60 The 2023 Product Service Council –Here are this year’s PSC Officers and Members.

72 On the Scene – Photos from the NEXT Holiday Karaoke Night.

76 On Site with ABODE – Take a closer look at one of HAA’s Honors Awards communities.

7 Letter from the President –Advocate for HAA.

8 Patron of the Month – Meet and support Cotton Commercial USA.

9 Legislative Update – The latest news from the HAA PAC.

11 It’s The Law – The anatomy of an eviction appeal.

14 Resident Relations – Learn from a recent case mediated by the HAA Resident Relations Committee.

20 Calendar – HAA’s schedule of events for the coming months.

26 NAA Update – Omnibus federal funding bill is a mixed bag

62 Welcome Mat – Find out about the newest HAA members.

64 Go-Getters – Branch out and recruit for HAA.

66 The Ambassador ONE Society –Join this HAA supplier committee and get networking.

70 Portfolio Changes – Property updates from our members.

71 In the News – The latest happenings in. the multifamily industry.

78 Index of Advertisers – See the supplier members who support this publication.

79 MarketLine – The latest area market numbers.

80 Back Page – See info about HAA’s Job Board.

Image ©cyan066 / iStock by Getty Images

BOARD OF DIRECTORS

Mack Armstrong

Julie Batche

Kristen Becker

John Boriack

Jill Bounds

Kyle Brown

Tina Cavaco

Terri Clifton

Michelle Croasmun

Deborah DeRouen

Derek DeVries

Scott Douglas

Gina Erwin

Tamara Foster

Melissa Friend

Diane Gilbert

Monica Gracia Stephanie Graves

Elizabeth Castro Gray

Manu Gupta

Clay Hicks

Deborah Holcombe

Karen Hefner

Debbie Kelm

Crystal Jackson Jacob Kunath

Barby Lake

David Lindley

Betsy Marshall

Joe Melton

Kristin McLaughlin

Candis Mohr

Katy Myrick

Carlos Neto

Jenifer Paneral

Angelee Kumar Parikh

Mark Park

Velissa Parmer

Michelle Pawelek

Loyal Proffitt

Christy Rodriguez

Joseph Rodriguez

Kelly Scott

Ingrid Schultz

Corri Smith

Penny Sprang

Kelley Suess

Debbie Sulzer

Blaise Spitaleri

Ryan Terrell

Starla Turnbo

Richard Wall

Shelley Watson

Richard Whatcott

Quintina Willis Tracie Yoder

DIRECTORS EMERITUS

Josh Allen Ken Bohan Gary Blumberg

Kathy Clem Jack Dinerstein

Jenard Gross

Darlene Guidry

Alison Hall

David Hargrove

Larry Hill

Stacy Hunt

Hap Hunnicutt

David Jones Mel Kieke Mike Koch

Dick LaMarche

Cesar Lima

Tim Myers

P David Onanian Jackie Rhone John Ridgway Kim Small Eileen Subinsky

Steve Sweet Kirk Tate

Suan Tinsley

H J Tollett, Jr.

Pat Tollett

Vic Vacek, Jr.

Beth Van Winkle

Jerry Winograd

ADVISORY

DIRECTORS

Susan Alvarado

Jeff Blevins

Michelle Bridges Israel Garza

Billy Griffin

Valerie Lacy

Stacy Lastovica

Mary Lawler Laura Lestus Bruce McClenny Monica Morales

Dean O’Kelley

Tony Whitaker

GENERAL COUNSEL EMERITUS

Joe Bax

HONORARY

LIFE MEMBERS

Claude Arnold Kenn Brown Tina Cavaco Terri Clifton Kevin Fenn Diane Gilbert Anita Harrison Dwayne Henson Mike Koch Merry Mount Monette Reynolds Sherry Stevenson Kirk Tate Suan Tinsley Sonny Unverzagt Del Walmsley Nancé Wells H.P. Paul Young Jeanne Marie Zublin Dicks

PATRON MEMBERS 1961

CSC ServiceWorks 1968

Century A/C Supply 1978

Houston Planned Energy Systems 1982

Cotton Commercial USA Inc.

1984 AAA Plumbers 1985

Gemstar Construction Development 1986

Craven Carpet 1987

Dixie Carpet Installations 1993

Hire Priority Staffing & Executive Search 1994

Camp Construction Services 1997

Apartments.com 1999 FSI Construction Inc.

PRODUCT SERVICE COUNCIL OFFICERS

Susan Alvarado, CAS Century A/C Supply

Chris Bell, CAS, GreenLogic Lighting and Electric Marivel Bownds, CAS, Valet Living Tammy Broadway, CAS American Fire Systems

Shaun Callaway, CAS, Earthworks Brandon Coleman, CAS Cinema Anywhere Neal Conant, CAS, Gemstar Construction Development

Sean Cunningham, CAS, Flooring Warehouse

Deborah Derouen, CAS, PooPrints

Derek DeVries, CAS, Camp Construction Services

Marcelino “Tito" Estrada, CAS One Source

Realty Advisors

Giovanna Gone, CAS, Century A/C Supply Dan James, CAS, Redevelopment Services

Amanda Kelly, CAS, Brandt Electrical A/C & Heating Services

Debra Knight, CAS, Comm-Fit

Stephanie Krop, CASe, Poolsure

Liz Levins, CAS, Gemstar Construction Development

Jim Martensen, CAS Camp Construction Services

Candis Mohr, CAS, AAA Plumbers

Tracey Moore, CAS, Flooring Warehouse

Karen Nelsen, CAS ALN Apartment Data

Matthew Nunn, CAS, Capital Construction

Doug Oehl, CAS, Flooring Warehouse

Nikki Sekunda, CAS, The Liberty Group

Joseph Rodriguez, CAS, Blaise Spitaleri, CAS, Gemstar Construction Development

Amber Whitaker, CAS FSI Construction

STEPHANIE GRAVES President

SHELLEY WATSON Secretary/Treasurer

GINA ERWIN President-Elect

LOYAL PROFFITT Vice President at Large –East

RYAN TERRELL Vice President at Large –West QUINTINA WILLIS Vice President at Large –North

HOWARD BOOKSTAFF General Counsel

CASEY WATTS MORGAN CEO

CANDIS MOHR, CAS President

AAA Plumbers

JOSEPH RODRIGUEZ, CAS Vice President

DEBORAH DEROUEN, CAS Secretary PooPrints

DEREK DEVRIES, CAS Immediate Past President Camp Construction Services

BLAISE SPITALERI, CAS Treasurer Gemstar Construction Development

PRODUCT SERVICE COUNCIL MEMBERS

CHRISTY RODRIGUEZ Immediate Past President

TRACIE YODER Vice President at Large –South

FEBRUARY

Chief Executive Officer and Publisher

CASEY WATTS MORGAN, MPP cmorgan@haaonline.org

EDITORIAL AND DESIGN STAFF

Director of Publications and Design DEBORAH NIX dnix@haaonline.org

Communications Manager MADISON O’BAR mobar@haaonline.org

ADVERTISING

Vice President of Membership and Marketing AMANDA SHERBONDY, CAE asherbondy@haaonline.org

CONTRIBUTING STAFF

Chief Operating Officer SUSAN HINKLEY, CAE shinkley@haaonline.org

Vice President of Government Affairs BRADLEY PEPPER bpepper@haaonline.org

Chief Financial Officer TREY WIMBERLY, CPA twimberly@haaonline.org

Vice President of Education and Outreach LAUREN TURNER, CAE, CMP lturner@haaonline.org

Director of Resident Relations MATILDE LUNA mluna@haaonline.org

Director of Events and Meetings LAUREN RAGIN, CMP lragin@haaonline.org

Director of Rental Credit Reporting TINA DEFIORE tdefiore@haaonline.org

Government Affairs Manager MADISON POLSTON mpolston@haaonline.org

Membership and Marketing Manager KAYLON NEWCOMB knewcomb@haaonline.org

Education & Outreach Manager CINDY DE LA RIVA cdelariva@haaonline.org

Director of IT WILL ALFARO walfaro@haaonline.org

PRINTER TGI PRINTED www.tgiprinted.com

HOUSTON APARTMENT ASSOCIATION COMMITTEES

COMMITTEE

CHAIR

STAFF ADVISOR

Executive Stephanie Graves Casey Morgan

Nominating Christy Rodriguez Casey Morgan

Fair Housing Mack Armstrong Casey Morgan

Ethics Michelle Pawelek Casey Morgan

Finance Gary Blumberg Casey Morgan

ByLaws Kyle Brown Casey Morgan

Past Presidents Council Kathy Clem Casey Morgan

Multifamily Fire Safety Alliance

Elizabeth Castro-Gray Bradley Pepper

Legislative Gina Erwin Bradley Pepper

Political Action Stacy Hunt Bradley Pepper

Golf Starla Turnbo Madison Polston

Century Club Blaise Spitaleri Madison Polston

Strategic Outreach Shelley Watson Lauren Turner

Education Advisory Betsy Marshall Lauren Turner Penny Sprang Lauren Turner

Leadership Development Kyle Brown Susan Hinkley

Community Outreach Joe Melton Susan Hinkley

Product Service Council Candis Mohr Susan Hinkley

Expo Exhibitor Joey Rodriguez Amanda Sherbondy

Membership Monica Gracia Amanda Sherbondy Matt Nunn

Ambassador ONE Society Liz Levins Amanda Sherbondy Blaise Spitaleri

Independent Owners Connection Elizabeth Castro-Gray Amanda Sherbondy

Resident Relations A Diane Totten Matti Luna

Resident Relations B Jana Gragg Matti Luna

Resident Relations Appeals Darlene Guidry Matti Luna

HAF Fundraiser

Stephanie Krop Lauren Ragin Brandon Coleman

NEXT Monica Morales Lauren Ragin Susan Alvarado

Property Awards Norma Alvear Tina DeFiore Diane Gilbert

HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties.

ABODE, FEBRUARY 2023, VOLUME 46, ISSUE 2

ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2023 by HAA.

Periodicals Postage Paid at Houston, Texas.

POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.

SPONSOR MEMBERS

These companies have generously supported the Houston Apartment Association with their sponsor membership

Please give them careful consideration, whenever possible, in your business.

3BeeGuys Bee Removal

A Affordable Services Co

AAA Staffing Ltd

AAdvantage Laundry Systems

ACM Contractors of Texas

ACT Security Group

Action Window Coverings Inc

ACTIV Answer by Audio Images

Adobe Floors Inc

Adventure Playground Systems Inc

Alexander-Rose Associates Inc

All About Doody Pet Solutions LLC

All American Mailboxes of Houston Inc

All Dry Service

ALN Apartment Data

Ambassador Services LLC

The Ambrose Group

America Outdoor Furniture

American Fire Protection Group

American Fire Systems Inc

American Platinum Builders

AmRent

Andrews Myers PC

Apartment Lines

ApartmentData.com

Apex Multifamily

AppFolio

ASAP Personnel Inc

Atlantis Exterior Cleaning

Atom4 Security Camera

AZP Multifamily

Belfor Property Restoration

Bell’s Laundries

Bentley, Bratcher & Associates - PC

Bettencourt Tax Advisors LLC

BGE Inc/aka Brown & Gay Engineers Inc

Bio-One Houston South

BioTechs Crime & Trauma Scene Cleaning

Black Tie Logistics

Blue Marlin Maintenance & Services

BluSky Restoration Contractors

Brady Chapman Holland & Assoc

Brandt Adjusting Service LLC

BrightView Landscape LLC

Brown & Brown Lone Star Insurance Agency Inc

BSI

C3 Building Solutions

Cano Electric Inc

Capital Disaster Solutions

CashFlow Pros LLC

Centex Construction

Century Fire Protection Houston

CFI Group

Chadwell Supply

Citi Fence & Concrete

City Pups

City Wide Facility SolutionsHouston West

Classic Same Day Blinds

CNM Project Management LLC

CoAdvantage

Comfort Systems USA (South Central) Inc

Commercial Fire Protection

Construction ECO Services Contractors Inc

Contratista Direct

ControlByNet Cloud and Managed Video Surveillance Solutions

Core 24/7 Restoration

& Construction

Core By KHI Restoration

Core Multifamily Fabrication

CORT Furniture

CRE Business Solutions LLC

Crowned Eagle Construction

CSC Serviceworks

Cypress Landscaping & Irrigation Inc

D&G Quality Roofing Inc

DeNyse Companies

Designs by Holmes

DHI Commercial Roofing

DNM Contracting Inc

DoodyCalls

Dryer Vent Wizard of Humble

Ecolo Environmental Inc

Embark Services

Emersyn Electrical Services LLC

Encore Services TX, LLC

EnviroSmart Multifamily

Pest Solutions

Epic Air Conditioning

EPICHTX Construction

ESI Fire & Security Inc

Ezlo Innovation

Fantastic Floors

FASTSIGNS Missouri City

Featherston Sign Partners

FFH Inc DBA Liberty Builders

Fiat Construction LLC

Fidus Construction Services

Finish Factory Inc

Fire and Life Safety America

Fire Reconstruction Inc

Firetrol Protection Systems

Flavor Finish Resurfacing

Frontier Waste Solutions

fun abounds

Gambit Construction Gateman Inc

Gemaire

Get It Done Cleaning Service LLC

Gifford Roofing

Giordano Construction Inc

Go-Staff Inc

Grace Landscaping

Graphic Stylus Promotional Products

Great American Business Products

Green City Security LLC

Green Garbology

Greenlogic Lighting & Electric

Grindstone General Contracting

GT Security Solutions

Guardian Gutters

Halo Doors Inc

Hamilton-Steele Outdoor Accents

Hard Works Valet Trash & Recycling

Higginbotham

Hive Technology

Homeland Protective Services Inc

Hoover Slovacek LLP

HQ Contracting

Hut Services LLC

Industrial Disposal Supply

Infinity Power Partners

Infinity Roofing & Restoration

Inner Loop Construction LLC

Innovative Roofing Company Inc

Insgroup

J and B Carpet Services

JAK Environmental LLC

Jenkins Restorations

Johnstone Supply

Jonah Digital Agency

Kathy Andrews Interiors

Keylo Painting & Construction

KONE

Law Office of Ernie Garcia PLLC

Leah McVeigh Design and Consulting

LeasePal Inc

Ledge Lounger

Lee & Barrier Builders LLC

The Liberty Group Liftmaster

Lights Out Production Company

Lithotech Printed Products/ Forms Center

Lopez Carpet Care & Painting

LP Building Solutions: LouisianaPacific Corporation

LSR Multifamily

LVL Up Remodeling

Maldonado Nursery & Landscaping Inc

Masonry Solutions Inc

Matrix Construction Services

McMahan's Flooring Inc

Men In Kilts

Milwaukee Tool

Modern Pest Control

Monge Contracting Group

MPS Direct

Mueller Water Conditioning Inc

MVI Construction

MX2 Commercial Paving

National Renovations LLCDBA Repipe Specialists Inc

Nationwide Compliant

NEI General Contracting

Nelson Painting and Construction

NetTax - Property Tax Experts NGC Renovation LLC

Norman Roofing and Construction

Northwest Construction Group O’Conor Mason & Bone PC

Oasis Eco Services

On Duty Tree and Landscape

On Site Towing LLC

Orkin Pest Control

Outdoor Elements

Pace Mechanical Services LLC

Pack It Movers

Parking Management Company/ PMC Towing

Paul Davis Greater Houston PCS Creative Surface LLC

Perma Pier Foundation Repair

The Phoenix Staffing

Pool Knights

Precision Safe Sidewalks LLC

Pro Kleen Exterior Services

Pro-Tex Contracting Group

PROCO Commercial Roofing

Professional Resurface LLC

Property Guardians

Pura Flo Corporation

PuroClean

Qira Inc

Quatro Tax LLC

Qwikkit

RAM Construction

Ram Jack Foundation Solutions

Real Floors Inc

Redevelopment Services

Reliable Roofing of Texas Inc Reliant

RENCON

Rent Debt Automated Collection Services Inc Rent.

Residential Waste Service LLC Restoration 1 of Central Houston

REVS (Refuel Electric

Vehicle Solutions)

Roadrunner Restoration Company LLC

Roosevelt General Contracting

Roto-Rooter Services Co

RTC Restoration & Glass Inc

SafeRent Solutions

Saifee Signs & Graphics

Saint Clair & Sons Inc

Santos Contracting LLC

Sayan Renovations and Construction

Scoop Troop HTX

SEAL Security Solutions LLC

Secure Insurance

Select Appliance Wholesale LLC

ServiceMaster Recovery Management

Sherwin Williams

Shipman Fire Protection

Sign-Ups & Banners

Snappt

South Central Electric LLC

Spectrum Brands

State Patrol Services LLC

Steward Trash Valet Service

Stormwater Professionals Group

Strata Roofing and Construction LLC

Strategic Electrical Solutions

Structural Concrete Systems LLC

Sunny Pressure Washing LLC

Surface Experts

Swain & Baldwin Insurance & Risk Management

Swift Bunny

Texas Apartment Pool Services

Texas Concrete Professional Company

Texas Engineered Roofing & General Contracting

Texas GroundWorks Management

Texas Landscape Group LLC

Texas Southwest Floors Inc

Texas Window Cleaning Co Inc

Three Amigos Texas LLC

Threshold Agency LLC

Tile Center

Tpo Pros Roofing & Restoration Trash Roundup LLC

Two Brothers Foundation Repair

United Protective Services

Urban Value Corner Store

USA Heroes Coalition D/b/a USA Real Estate Professionals (USAREP)

USA Patrol Division

Valet Living

VBM Waste LLC

Vima Decor

WASH Multifamily Laundry Systems

Watermark Restoration and Construction

Webb Pest Control

Whitmans Contracting and Roofing

Wilson Fire Equipment

Wilsonart LLC

World Cinema Inc

2023 IS NOT ONLY A SPECIAL YEAR FOR THE HOUSTON APARTMENT ASSOCIATION, BUT WITH IT BEING A LEGISLATIVE YEAR, IT’S A SPECIAL YEAR FOR ALL TEXANS. As you know, in Texas every two years we have a legislative year where we send our representatives to Austin and they battle it out for new laws, adjustments, bills –all the ins and outs that run our state – and this year is a lobby year. Advocacy for our industry this year is going to be crucial, and we need each of you to help in our efforts so PLAN NOW!!

This year there are two opportunities to engage in the political process: March 1 in Austin, Texas, and March 29-30 in Washington DC.

March 1 is the official Texas Apartment Association Lobby Day In Austin and we are counting on HAA members to help us represent Texas and Houston at this crucial day at the Capitol. I remember the first time that I was exposed to the processes of government in the State Capitol, and it changed my ideas and engagement in government. Whether you are passionate about politics or don’t know the first thing about a bill, March 1 is the day to get educated and engaged in apartment issues that matter to each of us.

Whether you are new to HAA or a veteran of this association, this is an opportunity to educate yourself and educate law makers on what is important to multifamily people in Texas. I want members to get excited with me for this responsibility and really get involved in advocating for the Houston multifamily industry, because your voice makes a difference, and OUR voices TOGETHER go even further.

On March 29, the National Apartment Association Advocate Event in DC will return, and I am asking that our members show their support and exhibit a solid presence for the Houston area this year. Mark your calendars because this is such a great opportunity to meet some legislative leaders and to really see what's happening in Washington at this very interesting time in our government.

I want advocacy and education top of mind during my presidency this year. Whether that’s getting HAA more involved in the Texas Legislature or at the national level, I know our participation will be beneficial and that our amazing members will come through for our association. So, I look forward to HAA showing a strong Houston contingency at both TAA Lobby Day on March 1 and at NAA’s Advocate on March 28 and March 29 at the Grand Hyatt in Washington, DC.

You can subscribe NOW to be an NAA apartment advocate by visiting the advocacy site on the naahq.org website to stay informed on the issues that affect each of us.

Photo from top: Gina Erwin, Texas State House Representative Sam Harless, John Boriack and Stephanie. Stephanie with United States House Representative Dan Crenshaw, R-Texas.

These companies have generously supported the Houston Apartment Association with their patron membership. Please give them careful consideration, whenever possible, in your business.

February Patron of the Month

Houston Planned Energy Systems

HAA Member since 1978

Cotton Commercial USA Inc.

HAA Member since 1982

Hire Priority Staffing & Executive Search

HAA Member since 1993

CSC ServiceWorks

HAA Member since 1961

Craven Carpet

HAA Member since 1986

Camp Construction Services

HAA Member since 1994

Apartments.com

HAA Member since 1997

Gemstar Construction Development Inc.

HAA Member since 1985

AAA Plumbers

HAA Member since 1984

FSI Construction Inc. HAA Member since 1999

Dixie Carpet Installations

HAA Member since 1987

Century A/C Supply

HAA Member since 1968

TEXAS LEGISLATIVE SESSION UNDERWAY

Our State Senators and Representatives will continue their efforts in Austin for the next 140 days until the end of the session on May 29.

ON JANUARY 10, the 88th Texas Legislature gaveled in to begin work on the business of the state. Our State Senators and Representatives will continue those efforts in Austin for the next 140 days until the end of the session on May 29.

Unlike what we saw in Washington, D.C. with the election of a new Speaker of the House of Representatives, opening day in the Texas House of Representatives was much less dramatic. As expected and with little resistance, Dade Phelan (R-Beaumont) was reelected as Speaker of the Texas House by his colleagues.

With leadership in the House now solidified, Speaker Phelan and his team will focus on establishing committees and assigning members to those committees. Lt. Governor Dan Patrick will do the same in the Texas Senate. While Texas Senate Committees generally remain static, Lt. Gov. Patrick has six new Senators to place on committees.

Committee assignments are key, as that is the first opportunity to hear and vet legislation. A bill cannot reach the floor of either body without first being heard and voted out of committee.

Budget Surplus

As legislators get to work, there is only one item that the Texas legislature is constitutionally required to pass: The Budget. The budget is written to cover the biennium following that legislative session, in this case 2024-25.

Last month, Texas Comptroller Glenn Hegar released his Biennial Revenue Estimate, which is the revenue the state expects to have to spend for the two year period. While previously released estimates reported an expected $27 billion surplus, Comptroller Hegar’s final

estimate reported a record setting $32.7 billion surplus for lawmakers to spend.

The legislature will have an all-time high $188.2 billion available to spend, which is 26% more than the last biennium.

“This is truly a historical, once-in-a-lifetime budgeting session,” Comptroller Hegar said. “They have bigger opportunities to make impacts that impact Texans today that are struggling with inflation, or impact the future generations as they come forward with longterm decisions they’re going to make in the next 140 days. It’s truly what I deem a once-ina-lifetime session.”

Sales tax collections make up 53% of the general revenue funds. While the increased surplus is a positive for budgeting purposed, Hegar attributed the increased sales tax collection to inflated prices that have caused Texans to spend an extra $45 billion on taxable goods in the last year.

In addition to a budget surplus, the Economic Stabilization Fund (ESF), more commonly knowns as the Rainy Day Fund, is expected to reach a record $27.1 billion at the end of the 2024-25 biennium.

The combination of the surplus and the Rainy Day Fund balance should offer legislators an unique opportunity to address several big ticket items that have historically been put off or been addressed by bubble gum and duct tape.

As we get further into the session and have a more comprehensive view of what has been filed and what is being pursued, the HAA Government Affairs team will be active in working with our delegation and TAA in Austin.

New Congress Begins in DC

Last month in Washington, D.C., the 118th Congress was sworn in. Republicans took over

control of the House of Representatives with a four-seat majority (222–213). In the Senate, Democrats retained control even picking up one seat to take a 51-49 advantage (although three Senators are Independent, they are considered in the Democratic majority).

As the nation and the world watched, Kevin McCarthy won the speaker's gavel on a historic 15th vote. It was the longest such election since 1859 and stretched over five days.

After McCarthy finally secured the Speakership, he then swore in the rest of the lawmakers, including 74 new freshman Members.

Representative Steve Scalise (LA-01) was elected Majority Leader. Representative Hakeem Jeffries (NY-08) was elected Minority Leader, becoming the first African American person to lead a major political party in Congress.

While it remains to be seen how the Federal Government will function with differing parties in power, we can expect the Biden Administration to move its agenda through the use of agency rulemaking. This could see HUD, the Federal Housing Finance Agency, the Consumer Financial Protection Bureau, the Federal Trade Commission and the Department of Justice have a say on matters like fair housing, resident screening, evictions, anti-price fixing or even, anti-price gouging regulations and more.

If you have a regulatory problem or question, call the HAA main line at 713-595-0300 and ask for Government Affairs. If a particular code requirement or issue concerns you, let us know by emailing Bradley at bpepper@haaonline.org.

THE ANATOMY OF AN EVICTION APPEAL

There are many questions about the appeal process.

YOU ARE SITTING in your office going over your delinquencies. In its effort to show compassion, your company has refrained from evicting residents during the pandemic who didn’t pay rent. Some delinquent residents have left. However, others have remained, but have not paid. As a consequence, you currently have substantial delinquencies that you need to deal with.

You pick up one of the delinquent files. After months of trying to work things out with this particular resident, nothing has been resolved. The resident is currently 10 months delinquent. Yes, 10 months! You have no choice but to start the eviction process and you need to do things right to avoid any further delays!

You first wonder how many days’ notice you should give the resident to vacate. You remember that the property has a federally backed mortgage and, consequently, is subject to the CARES Act, which has no expiration date. You remember that if a property is subject to the CARES Act, a 30 days’ notice to vacate is required. You promptly give the 30day notice.

You also remember that the court, and any attorney representing the resident, would be sticklers with respect to how the notice is delivered. You correctly post the notice on the inside of the main entry door of the resident’s unit and take a picture.

After the 30-day period, you file the eviction. There was some delay in getting the resident served, but you finally get a court date 45 days after you file the petition.

At trial, the resident does not show. You think, great! You’ll finally get your unit back!

After six days from the date of the judgment, you contact the court. You ask the clerk

how much you should pay to get a writ of possession.

Surprise! The clerk tells you that the writ is not available because the resident has appealed the court’s judgment.

In other words, it’s pretty easy for a resident to appeal an eviction. All the resident has to do is file the bond, make a cash deposit or file a pauper’s affidavit. Most of the cases that are appealed involve the resident filing a pauper’s affidavit.

You wonder – how in the world can a resident appeal a judgment if the resident did not even show up for court! You also wonder how a resident can appeal if the resident has not paid you for 10 months. You have done everything right. You tried to work things out with the resident. You gave a 30-day notice to vacate in compliance with the CARES Act. You appeared in court. You got a judgment from the Judge. You waited the correct number of days before you contacted the clerk to get the writ.

You are frustrated!

You have many questions about the appeal process.

Note: references to rules are to the Texas Rules of Civil Procedure and references to sections are to the Texas Property Code.

What does a resident have to do to appeal an eviction?

Pursuant to rule 510.9(a), a party may appeal a judgment in an eviction case by filing a bond, making a cash deposit, or filing a Statement of Inability to Afford Payment of Court Costs (typically known as the “pauper’s affidavit”) with the justice court within five days after the judgment is signed.

In other words, it’s pretty easy for a resident to appeal an eviction. All the resident has to do is file the bond, make a cash deposit or file a pauper’s affidavit. Most of the cases that are appealed involve the resident filing a pauper’s affidavit.

What makes a resident eligible to file a pauper’s affidavit?

Pursuant to rule 510.9(c), a resident who cannot furnish a bond or pay a cash deposit may file a pauper’s affidavit. Pursuant to section 24.0052(a), if a resident is unable to pay the costs of appeal or file an appeal bond, the resident may appeal by filing a pauper’s affidavit not later than five days after the date the judgment is signed.

Pursuant to section 24.0052(a), the pauper’s affidavit must contain certain information including information about the resident’s income, the amount of available cash and funds available in savings or checking accounts and the resident’s debts and monthly expenses.

Can an owner contest a resident’s pauper’s affidavit?

Yes, but be careful! Pursuant to section 24.0052(d), an owner may contest a pauper's affidavit on or before the fifth day after the date the affidavit is filed. If the owner contests the affidavit, the justice court notifies the parties and holds a hearing to determine whether the resident is unable to pay the costs of appeal or file an appeal bond.

Pursuant to section 24.0052(e), if the justice court approves the pauper’s affidavit of a resident, the resident is not required to pay

the county court filing fee or file an additional affidavit in the county court. However, pursuant to rule 510.9(c)(3), if the contest is sustained (the court determines that the pauper’s affidavit is not valid), the resident may appeal that decision to the county court. Consequently, there may be an unattended delay if you contest a pauper’s affidavit and you win by having the contest granted because the resident would still have the right to appeal that decision to the county court. Further, if you contest the pauper’s affidavit and win, and the resident still appeals by filing an appeal bond or making a cash deposit, the resident may not have an ongoing obligation to pay rent into the court’s registry (as explained below).

Can I get a writ from the

the resident is given notice of the amount and the date on which the month’s rent must be paid into the court’s registry.

justice court

even though the resident has appealed by pauper’s affidavit?

Possibly. Pursuant to section 24.0053(a), if the justice court enters a judgment based on nonpayment of rent, the court is required to determine the amount of rent to be paid each rental pay period during the pendency of any appeal. Pursuant to Section 24.0053 (a-1), if a resident files a pauper’s affidavit,

Pursuant to rule 510.9(c)(5)(B), a resident who appeals by filing a pauper’s affidavit is entitled to stay in possession of the premises during the pendency of the appeal by complying with a payment procedure outlined in the rules. The procedure requires that, within five days of the date the resident files a pauper’s affidavit, the resident must pay into the justice court registry the amount set forth in the notice provided to the resident. If the resident was provided the notice from the court and fails to pay the designated amount into the justice court’s registry within the five days, and the transcript for the case has not been transmitted to the county clerk (for the county court’s determination on appeal), the owner is entitled, upon request and payment of the applicable fee, to a writ of possession, which the justice court must issue immediately and without a hearing.

In other words, if a resident appeals by pauper’s affidavit (which is the most common type of appeal), you need to contact the justice court clerk on the sixth day after the date on which the pauper’s affidavit is filed to

determine whether the resident paid one month’s rent into the court registry as required. If the resident did not, you should request a writ of possession from the clerk. However, you should do so as soon after the five days as possible because once the transcript of the case is sent to the county clerk, the justice court no longer has the file and can no longer issue the writ.

If the resident has failed to pay a month’s rent into the justice court’s registry, and I obtain a writ of possession, is the appeal over?

No. Pursuant to rule 510.9(f), a resident perfects an appeal simply by filing the pauper’s affidavit. Consequently, even though the resident fails to pay rent into the court registry, and you regain possession of your unit, the appeal to the county court will continue.

Pursuant to section 24.0054(a-2), if the resident has not timely paid the initial deposit into the justice court’s registry, the justice court on request shall issue a writ of possession notwithstanding the fact that the resident has perfected an appeal by filing a

See Law, Page 53

IT’S ELECTRIF YING!

A resident had to ‘shape up’ to pay his past due electric balance after filing a complaint to have charges removed.

A RESIDENT FILED a complaint with the Houston Apartment Association to dispute electric charges on his final account statement. He also wanted management to send him a copy of billing for his water and electricity usage. The resident, who was working for the management company at the time, claimed to have a verbal agreement with the company that would provide him with free utilities while living on the property. After putting in his 2 weeks’ notice with the company, he was confused when he saw the outstanding balance of $559.14 for past due electric and water usage.

Management responded to HAA, and that response was forwarded to the resident. Enclosed in the management’s response were

copies of the application, resident ledger and billing invoices. Management told HAA that they had spoken with the resident and former employee several times after moving in explaining that the verbal agreement was with a past manager and did not align with the offer letter that he had signed stating he would be paying all utility charges while he is living on the property. Management also provided copies of these emails showing the conversations between the property and the resident. After meeting, the committee decided in favor of management and that the charges were justified. While the resident did receive a discount on rent due to him being an employee at the property, he had no paperwork showing that he would also receive a discount

on his utilities. Therefore, the resident owes the property $559.14.

The HAA Resident Relations Committees provide an impartial review of resident complaints using the documentation provided by both the resident and management. When the committee finds in favor of the resident, we appreciate a direct response from the property to the resident within two weeks and a copy of the payment sent to HAA for our records. When the committee finds in favor of the resident, management may file an appeal. When the committee finds in favor of the property owner, the decision is final.

If you are a manager with a resident relations issue, call HAA at 713-595-0300 for direct assistance.

2023 HAA Volleyball Tournament

Dust of your skills, grab your coworkers and get ready to bump, set and spike your way to the top!

Festivities include lunch and snacks, networking opportunities and checking out the HAA athletes.

Teams are registered on a first-come, first-served basis.

All players must be members of HAA.

Form your teams now (maximum two teams per company). Teams are not confirmed until payment has been received.

Friday, March 24

Gates open at 9:30 a.m.

Registration and Practice: 9:30 a.m. to 10:30 a.m.

Tournament begins at 10:30 a.m.

*Each team must have all players present by 10:15 a.m. to play.

District 249

23238 State Highway 249 in Tomball, 77375

Tournament fee is $350 per team of 8 (6 players, 2 alternates).

Spectator fee is $45 per person.

Register online at www.haaonline.org.

Requests for refunds must be received in writing by end of business day on March 17 and will be subject to a $50 cancellation fee. No refunds will be granted after March 17 or for no shows. No refunds will be given for individual tickets, but tickets are fully transferrable.

Questions? Contact the Meetings and Events Department at 713-595-0323, or email at events@haaonline.org.

BE A PART OF THE NEXT GENERATION OF HAA

LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA’s young professionals and it is open to all members. Network with your peers and grow your career together among the next generation of HAA leadership! To learn how to become involved with NEXT, see online at www.haaonline.org/next.

NEXT Mission Statement:

A network of young professionals committed to the growth of future leaders with the Houston Apartment Association through education, peer-to-peer networking, and legislative and community involvement.

HAA NEXT programs include networking socials hosted at various venues across Houston and professional development breakfasts held at the HAF Education Center. The Professional Development programs feature special guest speakers on timely topics relevant to enhancing and furthering your multifamily industry career.

Register online at www.haaonline.org/next or email us at events@haaonline.org for more information. We look forward to meeting you!

Monica Morales, Q10 Property Advisors

Susan Alvarado, CAS, Century A/C

FEBRUARY

1

New Supplier Orientation

Wednesday, February 1 10 a.m. to 11 a.m.

Via Zoom

All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits.

Ambassador One Society Meeting

Wednesday, February 1

3:30 p.m. to 5:30 p.m.

Kirby Icehouse Memorial 1015 Gessner Road

Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only.

2

Legal Lowdown

Thursday, February 2 3 p.m. to 4 p.m.

Via Zoom

See Page 18 for details.

7

CALP: Certified Apartment Leasing Professional Tuesday, February 7

Courses held four consecutive Tuesdays from 9 a.m to 4 p.m. This program enhances the skills of the apartment leasing professional, resulting in better-informed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/education for more information or contact education@haaonline.org.

See Page 24 for details.

Sponsored by American Fire Systems

8-10

TAA Winter Board Meeting Wednesday, February 8 through Friday February 10 The Westin Oaks Houston

8

HAA PAC Luncheon Wednesday, February 8 11 a.m.

Contact Madison Polston at mpolston@haaonline.org for more details.

Resident Relations Committee B Meeting Wednesday, February 8 2 p.m. Via Zoom 9

2023 Avenues Series Begins Avenues Leadership Lane 1: Get the Performance you Want by Having the Behavior you Want with Bill Nye, Bill Nye Training Thursday, February 9 9 a.m. to Noon

Follow a road that fits you career journey with Avenues. The Avenues series of seminars feature some of the best nationally-acclaimed speakers in the industry with learning sessions for every level of multifamily professional. See Page 22 for more information. Sponsored by: Best Plumbing

14

CALP: Certified Apartment Leasing Professional Tuesday, February 14

Courses held four consecutive Tuesdays from 9 a.m to 4 p.m. This program enhances the skills of the apartment leasing professional, resulting in better-informed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/education for more information or contact education@haaonline.org. See Page 24 for details.

Sponsored by American Fire Systems

15

NEXT Breakfast

Wednesday, February 15 8:30 a.m. to 10 a.m.

Network with other young professionals at an educational breakfast. See Page 17 for more information.

16

State of the Industry

Thursday, February 16

8:30 a.m. to 10 a.m.

Omni Houston Hotel

A comprehensive look at what's happening in the Houston apartment market. Topics will include recent economic trends, job growth, forecasts, rental rate and occupancy trends, new construction developments, technology, marketing trends and much more. See Page 23 for details.

21

CALP: Certified Apartment Leasing Professional Tuesday, February 21

Courses held four consecutive Tuesdays from 9 a.m to 4 p.m. This program enhances the skills of the apartment leasing professional, resulting in better-informed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/education for more information or contact education@haaonline.org. See Page 24 for details. Sponsored by American Fire Systems

Featured Event: Maintenance Mania Tuesday, February 21 8 a.m. to 1 p.m.

Bayou City Event Center

A hands-on competition event dedicated to the celebration of HAA’s maintenance and service professionals. See Page 16 for details. Nationally sponsored by HD Supply

22

Avenues: Marketing Place 1: Social Media Marketing for a Department of One With Kimberly Scott

Wednesday, February 22 9 a.m. to Noon

Follow a road that fits you career journey with Avenues. The Avenues series of seminars feature some of the best nationally-acclaimed speakers in the industry with learning sessions for every level of multifamily professional.

See Page 22 for more information. Sponsored by: AAA Plumbers

Montgomery County State of the Industry

Wednesday, February 22

7:30 a.m. to 11 a.m. 100 Grand Fairway, The Woodlands, TX 77381

Join HAA and local area experts as the discuss the current and future state of Montgomery County. Topics will include recent economic trends, job growth, forecasts, rental rates, occupancy trends and new construction developments. Sponsored by American Fire Systems and Earthworks

28

CALP: Certified Apartment Leasing Professional Tuesday, February 28

Courses held four consecutive Tuesdays from 9 a.m to 4 p.m. This program enhances the skills of the apartment leasing professional, resulting in better-informed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/education for more information or contact education@haaonline.org. See Page 24 for details.

Sponsored by American Fire Systems

UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room. Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.

www.haaonline.org/events

MARCH

1

TAA/HAA Lobby Day

Wednesday, March 1

Austin

2

Legal Lowdown

Thursday, March 2

3 p.m. to 4 p.m.

Via Zoom

See Page 18 for details.

3

ACES Luncheon

Friday, March 3

11:30 a.m. to 1:30 p.m.

Apartment Community Executives and Supervisors only.

ACES (Apartment Community Executives and Supervisors) is an exclusive special interest group at HAA for management executives.

Lunches are hosted at venues around town and feature a visiting speaker and topic. For more information, contact Lauren Turner at lturner@haaonline.org.

7-8

CAM: Certified Apartment Manager

Tuesday, March 7 to Wednesday March 8

8:30 a.m. to 5 p.m.

This program enhances the skills of the apartment managers, which can result in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity. See Page 25 for details.

7-8

CAS: Certified Apartment Supplier

Tuesday, March 7 to Wednesday March 8

8:30 a.m. to 5 p.m.

This program enhances the skills of the apartment community supplier, resulting in individuals with increased professionalism and an improved knowledge of the needs of today's apartment community managers and supervisors. See www.haaonline.org for details.

8

New Supplier Orientation

Wednesday, March 8 10 a.m. to 11 a.m.

Via Zoom

All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits.

Resident Relations Committee A Meeting

Wednesday, March 8 2 p.m.

Via Zoom

Ambassador ONE Society Meeting

Wednesday, March 8 3:30 p.m. to 5:30 p.m. Kirby Icehouse Memorial 1015 Gessner Road

Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only.

8-10

IROP: Independent Rental Owner Professional

Wednesday, March 8 to Friday, March 10 9 a.m. to 4 p.m.

The Independent Rental Owner Professional (IROP) designation program is offered to the rental owner who manages their personally-held multifamily property or properties. Independent rental owners who take the IROP course will learn the many business practices of professional property managers and can now earn the IROP credential after completing the course of study and passing the online exam.

See www.haaonline.org for details.

14

IROC Breakfast

Tuesday, March 14 7:30 a.m. – Networking breakfast 8 a.m. to 10 a.m. – Program

Whether you own/operate two or 200 units, we encourage you to join HAA and your fellow independent owners for networking, education and more. The IROC Breakfast programs are offered every other month and are complimentary for current HAA members. Topics range from regulatory and compliance concerns to leasing and marketing strategies for smaller communities on a limited budget. Contact education@haaonline.org for details.

15-16

Certified Pool Operator in Spanish Wednesday, March 15 to Thursday, March 16 8 a.m. to 4 p.m. Presented entirely in Spanish: Dispel the myths in pool care and tremendously reduce chemical expenses while extending the life of your pool. Successful completion of this exam offers apartment industry personnel a five year certification from the Pool & Hot Tub Alliance (formerly NSPF).

22

Expo Committee Meeting Wednesday, March 22 3:30 p.m. Expo Committee members only.

21-22

CAM: Certified Apartment Manager Tuesday, March 21 to Wednesday, March 22

8:30 a.m. to 5 p.m. This program enhances the skills of the apartment managers, which can result in better managed and more profitable rental properties, improved resident retention rates and increased employee productivity. See Page 25 for details.

21

Fort Bend State of the Industry

Tuesday, March 21

7:30 a.m. to 11 a.m.

Location TBA

Join HAA and local area experts as the discuss the current and future state of Fort Bend County. Topics will include recent economic trends, job growth, forecasts, rental rates, occupancy trends and new construction developments.

23

HAA Membership 101 Orientation

Thursday, March 23

12:30 p.m. to 1:30 p.m.

Via Zoom

Grow your knowledge and your network with these FREE informative online orientation sessions in 2023. Learn about member benefits and how to get involved with your HAA. Sponsored by: Ideal Towing

Avenues: Technology Row 1 Excel Basics with Julie Hartman, B2G Victory

Thursday, March 23 9 a.m. to Noon

Follow a road that fits you career journey with Avenues. The Avenues series of seminars feature some of the best nationally-acclaimed speakers in the industry with learning sessions for every level of multifamily professional. See Page 22 for more information. Sponsored by: ALN Apartment Data

Board Meeting

Thursday, March 23 4 p.m. to 6 p.m.

24

Volleyball Tournament

Friday, March 24

9:30 a.m. to 4:30 p.m. District 249 23238 State Highway 249 HAA’s annual volleyball tournament is back. Can you dig it? Grab your coworkers and get ready to bump, set and spike your way to the top. See Page 15 for details.

28-29

NAA Advocate

Tuesday, March 28 to Wednesday, March 29 Washington D.C. Visit www.naahq.org for details.

Avenues:

Avenues:

Avenues: Marketing Place - 1 February 22 Social Media Marketing for a Department of One with Kimberly Scott

Avenues: Technology Row - 1 March 23

Excel Basics with Julie Hartman, B2G Victory

Avenues:

Trends in Maintenance - Personnel, Service, Technology and Tools with Mark Cukro, Plus One Inc.Service Team Training

Avenues: Maintenance Blvd - 3 October 19

As the Apartment Turns- Preventing Soap Opera Drama in your Apartment Turn Program with Chris King-Dye, Full House Marketing

Avenues: Leadership Lane – 2 June 14

Avenues: Marketing Place - 2 May 24

Video, Video, Video: The best ways to use video for marketing, leasing, and communication with Lisa Trosien, ApartmentExpert.com

Avenues: Technology Row - 2 May 9

Excel Intermediate (102) with Julie Hartman, B2G Victory

Avenues: Technology Row - 3 August 16

Avenues: Leadership Lane - 3 September 20 Next Level Leadership with Debbie Phillips

Avenues: Marketing Place - 3 October 11 Say YES to the Address with Leah Brewer, Full House Training

Microsoft Training (Teams, Outlook, and Office) with Julie Hartman, B2G Victory

Sponsored by

State of the Industry

State of the Industry Breakfast

Thursday, February 16

Breakfast and Registration: 7:30 a.m. to 8:30 a.m. Program: 8:30 a.m. to 10 a.m. Location Omni Houston Hotel - 4 Riverway Program cost: $95 if paid by January 26 | $125 regular | $150 at door See www.haaonline.org for more information.

Sponsored by Guardian Construction and SentriForce

Moderator Gina Erwin, GWR Management with panelists including Patrick Jankowski, Greater Houston Partnership; Clay Hicks, TDC Management; Joe Melton, Morgan Group; and Bruce McClenny, ApartmentData.com

EnhanceyourskillsandyourcareerDistinguish

Education is your key to a great future

yourself amongst a field of “tour guides” – learn to be a real salesperson and attain your CALP credential this year.

The Certified Apartment Leasing Professional Program enhances the skills of the apartment leasing professional, resulting in better informed, highly professional individuals with increased lease activity and improved resident relations.

Course Location and Schedule: Courses are held at the HAF Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., off the beltway at Clay Road.

Morning Sessions: 8:30 a.m. – Check-in and registration 9 a.m. to Noon – Program

Afternoon Sessions: 12:30 p.m. – Check-in and registration 1 p.m. to 5p.m. – Program

Total Program Cost: $425

CALP I: Morning Session – February 7

Bringing in New Residents: Be Prepared –This course focuses on the skills needed to deliver exceptional leasing support. From personal organization and time management to teamwork and technology, the Leasing Professional applies these talents to a successful outcome for the prospective residents.

CALP II: Afternoon Session – February 7

Marketing and Maintaining your Community –These chapters underscore the importance of image, reputation and brand in well-maintained communities. A detailed list of what keeps an entire community in peak showable condition is taught, along with the importance of a robust and varied marketing approach for maximum exposure.

CALP III: Morning Session – February 14

Why Your Competition Matters –A loyal and satisfied resident is at the basis of this course on competition. The Leasing Professional is a critical component in inspiring and maintaining loyalty but also understanding the role of competitors and their offerings. This knowledge must be complete, accurate and timely.

CALP IV: Afternoon Session – February 14 Relevant Laws and How to Apply Them –This course teaches a full spectrum of fair housing and ADA compliance for both prospective and current residents. In addition, laws applying to prospect screening, application verification, the lease and lease addenda make up the curriculum for this key component to the Leasing professional’s role.

CALP V: Morning Session – February 21

The Sales Process and Building Relationships –The CALP candidate learns the foundations of relationship selling and the importance of problem-solving for both the prospective and current resident. Learning to listen and respond specifically to the customer, handling objections and meaningful ways to close the sale are the essential duties learned. The course closes with a personal assessment of sales readiness.

CALP VI: Afternoon Session – February 21 Effectively Meeting the Needs of Current Residents –Once the prospective resident moves in, the relationship and responsibilities continue. The Leasing Professional learns the importance of handling maintenance and resident issues and continuing to be the positive brand for the community. Lease renewals and a focus on the all-important resident’s sense of community are pivotal skills for the successful Leasing Professional.

CALP VII: Morning Session from 8:30 a.m. to 11:30 a.m. – February 28 Market Analysis for Leasing Professionals

Visit www.haaonline.org for more information and to register.

Sponsored by American Fire Systems

Apartment Managers

CAM Credential Qualifications:

What are you waiting for?

• Minimum of 12 months of onsite property management experience in a management role or position

(Assistant Managers do qualify)

• Successful completion of all CAM coursework (totaling 40 hours)

• A passing score on the CAM exam within six months of declaring candidacy

Course Schedule and Fees:

The CAM curriculum is comprised of eight modules and is administered by HAA in three distinct schedules:

• Eight days over the course of six weeks (Spring)

• Wednesday-Friday for two consecutive weeks (July - "eXtreme CAM")

• Monday - Friday (November - "eXtreme CAM")

• Check-in and registration begin at 8:30am, except for the Orientation Luncheon

• Modules vary in length; classes generally will conclude by 5 p.m. or earlier

• Light Breakfast and Lunch are provided

• Total Program Cost: $1,300 All textbooks, exam fees, and meals are included in the course fee

New CAM Candidates must begin the program with the first course on March 7

CAM Courses and Dates:

March 7: Program and Orientation

Luncheon/Industry Math

Learn all about the process and best practices for success as a CAM candidate, PLUS receive a math refresher and start preparing to calculate industry formulas you’ll need to know for the exam. This first course begins at 12 noon.

March 8: Industry Essentials & the Resident Experience

• Summarize the global state of the apartment industry

• View property as an investment

• Identify the roles of people a CAM will interact with

• Describe the value of the CAM role as an investor advocate and resident advocate

• Identify characteristics of different types of housing

• How to build relationships with residents

• Explain the Resident Cycle including:

- Lease & Application

- Screening

- New Resident Education

- Ongoing Resident Communication

- Resident Retention/Renewal

- Move Out Procedures

March 21: Financial Management

• Relate CAM responsibilities to the financial performance of a property

• Analyze an income statement

• Develop and manage a stabilized budget

• Prevent and solve for bad debt

• Perform a property valuation

March 22: Marketing

• Identify the components of an effective Marketing Plan

• Use resources to effectively gather and calculate data needed in a Marketing Plan

• Develop a Marketing Plan

- Analyze a market including competitors

- Identify the internal market readiness of a property

- Perform an economic analysis of a property

• Analyze and draw conclusions from a Market Plan using the SWOT methodology

• Add value to a property through use of rental income, rates, and/or adjustments

• Add value to a property through managing occupancy

• Select and write an effective recommendation

- Identify types of promotion

- Identify types of advertising media

• Develop a budget for a Marketing Plan

• Measure the success of a Marketing Plan

April 4: Property Maintenance

• Relate CAM responsibilities to the maintenance of a property

• Oversee service requests

- Ensure employees in all roles receive the appropriate training to ensure service requests are completed accurately

• Manage inventory

• Identify the need for a contractor or vendor

- Complete the bid process and signing of a contract

• Use inspection results to prioritize maintenance and repairs

• Develop a preventative maintenance program

• Identify maintenance needs for green properties

April 5: Legal

• Describe reasonable accommodations and modifications for persons with disabilities

• Explain compliance with laws that govern applicant screening

• Explain the purpose and impact of fair housing laws

• Explain how to remain in compliance with fair housing laws

• Identify a CAM’s responsibilities in providing safe living conditions with adherence to residence rights

• Summarize the bid process requirements

• Explain compliance with laws that govern employment practices

April 11: Risk Management

• Relate risk management to a CAM’s role

• Propose a solution to an issue of fraud, theft, embezzlement, etc. to minimize financial risk

• Identify necessary preventative maintenance to minimize risk to physical plant

• Create a resident education/orientation message to minimize risk to residents

• Practice preparing for an OSHA inspection

• Create sample guidelines for entering homes to minimize risk to staff/vendors

• Create emergency plan for a common regional emergency

• Provide the best course of action for various crime emergencies

• Prevent and control loss

April 12: Human Resources

• Identify laws that affect employment procedures

• Understand how to manage payroll including benefits, overtime, and rent-free employee housing

• Summarize the employment process

- Recruit potential employees

- Interview applicants

- Evaluate candidates

- Complete new employee orientation

• Maintain employees’ records appropriately

• Address employees’ needs throughout the lifecycle of their employment

- Identify training needs

- Manage performance

- Perform an employee evaluation

- Execute disciplinary action

- Terminate employment

OMNIBUS FEDERAL FUNDING BILL A MIXED BAG

Here's what the fiscal year 2023 government funding package means for the rental housing industry.

December 22, 2022 –

On Friday, December 23, 2022, Congress passed a $1.7 trillion fiscal 2023 government funding package (the Omnibus). The National Apartment Association (NAA) and the National Multifamily Housing Council (NMHC) achieved several victories in this legislation, but as often happens with massive spending packages like this, did not get everything we wanted. As is often the case, every advocacy group in Washington lines up to try to catch a ride on this “last train leaving the station,” but seldom does anyone get their entire wish list.

New YIMBY Demonstration Project Funded

Although Congress failed to pass the Yes in My Back Yard (YIMBY) Act, they did provide $85 million for a new competitive grant program based on the YIMBY Act that will reward state, local and regional jurisdictions that have made progress in improving inclusionary zoning practices, land use policies and housing infrastructure to increase the supply of affordable housing. Some specific examples include increasing density, reducing minimum lot sizes, creating transit-oriented development zones or streamlining or shortening permitting processes, among others. Additionally, the bill directs HUD to issue best practices for local, state and regional agencies to improve such opportunities.

The National Flood Insurance Program Lives On

In another win for rental housing, Congress reauthorized the National Flood Insurance Program (NFIP) for one year until September 30, 2023, another important request made by NAA, NMHC and many others in real estate.

The NFIP helps share the risk of flood losses and reduce damages for policyholders. NAA and our members from states where flooding is more pervasive advocated for the extension of the program and a long-term reauthorization which would include industry-recommended reforms. Unfortunately, those reforms were not included in the extension of the program. That is a fight the industry will take up again in the New Year as we continue our efforts to ensure the program remains accessible for our members and work towards securing improvements.

Tax Provisions Largely Left on the Cutting Room Floor

Despite furious lobbying efforts by many industries, tax policy largely did not make the cut for this Omnibus package. This means that several harmful revenue raisers, actively opposed by NAA and NMHC, were not part of the package. These include increasing ordinary income and capital gains tax rates, taxing carried interest as ordinary income and curtailing like-kind exchanges.

Unfortunately, this also means that several tax proposals supported by industry were not part of this legislation. These include expanding the Low-Income Housing Tax Credit, extending current law allowing apartment firms to immediately expense 100% of the cost of certain assets instead of depreciating them, and changing the limitation on deductions for interest expense from 30 percent of EBIT (earnings before interest and taxes) starting in 2022 to 30 percent of EBITDA (earnings before interest, taxes, depreciation and amortization). The outlook for these proposals is unclear in the 118th Congress, but we will be looking closely at advocacy opportunities for all of them.

Last Minute Attempt at Limiting Multifamily Access to H2B Visas Defeated NAA and NMHC were among the many industries urging Congress to increase the overall number H-2B worker visas for construction employers and others to help address the labor shortage in multifamily. After negotiations between labor and business failed to produce an agreement, several organized labor groups attempted to insert language doing this for certain industries but reducing access for construction and multifamily, specifically. An impromptu group of construction groups, including NAA and NMHC,  / See NAA Update, Page 77

The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association, a non-profit trade association representing the area apartment industry. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being.

HAA PAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. You can participate in the HAA PAC on several levels.

HAA

APRIL

SEPTEMBER

AUGUST

ACES Holiday Bubbles and Brunch

Sponsored by Cotton Commercial and Fidus Construction

Friday, December 9 at Morton’s the Steakhouse

The Apartment Community Executives & Supervisors mixed things up this year with a festive brunch and pop-up shopping for all to enjoy.

ACES Holiday Bubbles and Brunch

PAC Steering Members and elected officials mingled to show appreciation to our justices, constables and staff and to discuss any current issues facing the industry in the courtroom.

Harris, Waller and Fort Bend County Justice of the Peace and Constable Holiday Appreciation Luncheons Friday, December 2 and Friday, December 16

Image © RoschetzkyIstockPhoto

| iStock by Getty Images

Learn more about this new trend in rental housing from two industry leaders.

By MADISON O’BAR, HAA Communications Manager

The New Frontier: Build to Rent

What was once a growing fad has now become the next big thing in rental housing: Build to Rent. According to the Houston Business Journal, the pandemic, which has led to more demand for space and skyrocketing home prices, has accelerated a trend that was already well underway. Single-family Build to Rent communities are attracting significant interest and capital investment as homeownership in the country is declining. With the demanding need of building places for Houston residents to live being so high, the Houston Apartment Association thought that it would be best to hear directly from the source. We reached out to a few of our multifamily industry professionals – Ting Qiao, CEO of Wan Bridge, and Dana Dovell, Vice President of Residential Rental Operations at The Signorelli Company – to learn the latest trends, investments of importance to potential customers and to offer insight on Build to Rent in the Houston area.

Starting from the beginning, the Wan Bridge leadership team and co-founders came together with the idea of following your heart to find your way. Since then, Wan Bridge has been an integral part of evolving what real estate looks like in Texas, reimagining residential community development. The current

build-to-rent business is like apartment business back in the 80s. Currently many people believe the only possible way to live in a suitable home is to purchase one and to maintain it by the buyers themselves. But Ting Qiao didn’t think that should be the case. People need to have choices. With this vision, Ting and his fellow co-founders wanted to bring their vast expertise and the desire to offer upscale rental home living experience to all Texans.

The Signorelli Company’s mission is to create better places to enrich lives and lifestyles through their fully integrated real estate development company. Their development teams include land, master planning, home building, retail, commercial, medical, storage, multifamily and property management. The decision to enter the Build-For-Rent space was a natural progression to bring the Signorelli Company’s talents in land development, master planning, home building and property management together.

These two companies may have had different starts in the industry, but one thing they do have in common is their knowledge on the Build to Rent scene in Houston. Ting and Dana dove into the nitty gritty and behind the scenes details of how to get to where they now stand.

How are your community locations selected?

Ting Qiao: Before acquiring any land, the Wan Bridge team carefully researches, evaluates, and monitors a new area for a potential community. We look for high growth potential, quality school districts, and overall retail and quality of life offerings in the area to finally decide where we want to lay new roots for our communities. This decision is not taken lightly and everywhere we choose is with the resident in mind.

Dana Dovell: As the primary principal in our ventures, we analyze market studies to identify opportunities within our master planned developments for sections dedicated to BuildFor-Rent homes, solving for the increase in the demand of quality new homes for rent. We seek and design communities that consider the entire resident experience from shopping, dining, commuting, school districts, wellness, and entertainment. Valley Ranch is a perfect example of our visionary approach to create the highest quality master plan that encompasses all facets of an enjoyable lifestyle.

Are all homes built ready for lease at the same time?

TQ: No, we will start leasing a home whenever it’s completed. The homes in a community are completed at different times, based on construction schedule, and they will be ready for lease at different times.

DD: Because our primary focus is to deliver quality homes to the market, our construction team builds the homes in a staggered sequence, allowing for a steady cadence of homes ready for lease.

Why would a resident move to your type of community instead of a multifamily?

TQ: A Wan Bridge home offers more space

than an apartment does. We only have threebedroom and four-bedroom floor plans. They are either townhomes or single-family homes with attached garages and yards in most floor plans. We also include walk-in closets, pantries, and in-unit laundry space in all our floorplans. 10-ft high ceilings, oversized kitchen islands, and open living-diningkitchen areas are also our signature standards.

In addition, Wan Bridge offers its residents hassle-free living solutions that foster a sense of community and promote wellness. Our onsite team, TBD Management, stays engaged with residents throughout their lease terms through community events, meet and greets, and regular check-ins to make sure they enjoy their homes. We fully believe in our mission –residents do not need to own a house to call it home – and our five-star property management services give residents the peace of mind and the opportunity to spend more time with their families and friends.

DD: Residents are typically selecting a rental option based on choice or necessity. The challenges witnessed during the pandemic demonstrated a considerable shift for resident interest in having more privacy, and the willingness to trade higher rent levels in urban locations for more affordable suburban locations. In addition, the current inflationary climate is more prohibitive for home ownership. The opportunity to lease a newly constructed home combined with the convenience of landscape maintenance, pest control service, private yards, access to masterplan community amenities, and a full-service management and maintenance team has fueled the shift from multifamily to Build to Rent.

Do Build to Rent communities offer social activities

for residents?

TQ: Yes, we host resident events from time

to time. We love to partner with local businesses to showcase different food vendors and continue creating community within the communities we are in. Home and yard decoration contests, movie nights, and brunch are just some of the more popular events we host for our residents.

DD: Social activities are planned based on resident surveys and feedback, as well as the amenities in the community. We are passionate about connecting with our residents and host regularly planned events geared towards their favorite activities. Our residents are in turn engaged with each other, creating a true sense of community.

What amenities are offered that differ from traditional apartment communities?

TQ: When it comes to Wan Bridge’s community amenities, walking trails, dog parks, green space and playgrounds are the most frequented by residents, and therefore the most important. The onsite property management office is also a key value-add for communities, providing timely service so residents can enjoy the hassle-free lifestyle that Wan Bridge offers. Some of Wan Bridge’s communities are in master-planned communities. We are part of the HOA just like other homeowners, which means our residents can enjoy the same community amenities as homeowners do.

DD: Our communities are located within a larger master planned community, which allows for access to a wide variety of amenities such as parks, nature preserves, trails, pavilions, beautiful lakes with fountains, splash pads, pocket parks and tot lots. Our communities also offer a unique opportunity to earn incentives towards closing costs for the purchase of a new construction home with our partner First America Homes. Our Future

“We fully believe in our mission – residents do not need to own a house to call it home – and our five-star property management services give residents the peace of mind and the opportunity to spend more time with their families and friends.” – Ting Qiao

Home Ownership program is a tremendous benefit for our residents as many have paused home ownership efforts due to high interest rates. This program provides our residents the ability to enjoy the comforts and conveniences of a beautifully appointed new construction home and master-planned community, while creating personal equity and taking advantage of incentives should they choose to purchase a future dream home.

Which lease do you use and does it have longer terms than a typical apartment lease?

TQ: We are members of the Texas Apartment Association and local associations that serve our communities. Our lease terms range from 12 to 15 months.

DD: We are currently using the Texas Association of Realtors® lease with conversion to the Texas Apartment Association residential lease in 2023. Lease terms are typically 12-15 months.

Do you think the Build to Rent industry will be able to maintain affordability?

TQ: What Wan Bridge offers to residents is not just a home, but all the conveniences of traditional property management services. By leasing a Wan Bridge home, a resident’s expense on housing is more predictable as there won’t be big surprises like fixing a roof or replacing an air conditioner. We handle the ongoing chores, so residents do not need to worry about items such as replacing air filters or mowing the lawn. Wan Bridge offers all the necessary services to maintain a home. These services provide savings in a resident’s budget that allow leasing a single-family home to continue to be more economical for years to come.

DD: Supply chain and labor fluctuations have created pricing volatility in 2022 but are starting to show signs of settling. We are fortu-

nate to have relationships with outstanding supplier partners that are candid and straightforward about any foreseen or potential ripples in the pipeline. For now, interest rates, financing, insurance, and property taxes will be the driver for returns and the ability to maintain affordability.

How different is budgeting from multifamily?

TQ: Operational budgeting for single family build to rent communities is very similar to multifamily budgeting. The density of single-family homes often leads to similar pricing from vendors much like one would find in a multifamily setting. Density and scalability are keys to being efficient in single family rentals and build to rent is more in line with more traditional multifamily operating budgets.

DD: Budgeting is very similar in terms of approaching methodologies based on seasonality, occupancy goals, lease up versus stabilized, location, and product type.

Are construction/maintenance repairs handled internally

or subcontracted?

TQ: Wan Bridge’s property management arm, TBD Management, handles all maintenance requests from plumbing to electrical and more. Like multifamily, our management company has in-house Service Technicians to support every day and emergency service requests. If a request is outside of our team’s expertise, the appropriate vendor is contracted to make the replacement or repair.

DD: Construction related repairs are handled according to any applicable warranty coverage. For any repairs outside of warranty parameters, we utilize internal service teams and vendor partners depending on the nature of the repair and ideal response time.

What have been the biggest hurdles with supplier services?

TQ: After experiencing historical highs for lumber, labor, and material costs in Q1 and Q2 2022 we’re excited to see positive change. As things eased up starting from Q3, our construction timeline benefited. This enabled us, for example, to build 250 homes in Q4 alone. We are actively looking for trade partners and suppliers to meet our growth production demand. Aligning our business with Strategic Trade Partners (STP) is one of our top priorities. This allows our STPs to maximize their efforts with WB Construction and have guaranteed volume within the project that can be broken down by start releases and allow for all parties to gain the best price for materials and capture a reduction in labor. We also must think outside the box and pull ideas from commercial contractors such as importing special cabinets for certain bathrooms and upgraded shower enclosures as an example, bulk buys, and contracted shipments to lock in pricing for a cycle or units rather than 30 days.

DD: Some of our biggest hurdles with supplier services have been maintaining a balanced cadence in the delivery schedule, due to varied supply chain issues. For second generation turns, deltas in competitive pricing for painting has been a challenge. Many suppliers have approached Build-For-Rent communities with residential retail pricing rather than commercial pricing.

For supplier members wanting to learn more about bidding opportunities and partnering with these two industry professionals, contact the Wan Bridge group at houstonpurchasing@wanbridgegroup.com, or the Signorelli Company by contacting ddovell@signorellicompany.com or lharryman@signorellicompany.com.

“Residents are typically selecting a rental option based on choice or necessity. The challenges witnessed during the pandemic demonstrated a considerable shift for resident interest in having more privacy, and the willingness to trade higher rent levels in urban locations for more affordable suburban locations.” – Dana Dovell

Image © Duncan_Andison | iStock by Getty Images

The key to surviving damage losses is understanding your insurance policy and understanding your rights and obligations during a very time-consuming and stressful claims process.

By LUIS R. ESTEVES, Jansen/Adjusters International

The Best Insurance Tips for Multifamily Investors

Disasters can surprise us in different forms and can interrupt your business for months and years. A fire may start in one unit and spread to several others. Residents may break leases and leave the property following a disaster.

The key to surviving these types of property damage losses is understanding your insurance policy and understanding your rights and obligations during a very time-consuming and stressful claims process.

There are many moving parts in an insurance claim and it can be catastrophic if you do not have the proper coverage in place at the time of a loss. This is a once-in-a-lifetime occurrence for many, and they do not understand how to maneuver within the claim process.

Review your policy.

• Which perils do you have covered? For example, do you have complete windstorm coverage for your coastal multifamily property that is exposed to hurricanes, and how will a significant deductible affect your financial recovery? How about water damage coverage in case of a pipe bursting after a sudden winter freeze? Check the fine print of the endorsements and the exclusions in your policy to find out which perils you do not have covered.

• Find out the extent of coverage for both inside

and outside your property. There may be limitations based on the cause of the damage. For example, coverage for hail damage or flooding will have specific exclusions and or restrictions. Do the same for the property and equipment used for the business, like landscaping equipment, pool furniture, golf cart, etc.

• Before your next policy renewal, have an assessment done on your property to determine the current replacement cost, considering the increase in construction cost that followed the pandemic. It could be 20% to 30% percent more than when you initially bought the policy, so you must consider increasing your insurance coverages accordingly.

• Ask your insurance broker or public adjuster about your business interruption coverage and the difference between loss of profit coverage, loss of rent coverage, and extra expenses. Knowing the nuances is crucial to your business.

Be aware of code compliance, increased costs of construction, and endorsements in your policy.

If your building was constructed in the 1970s or 80s and suffers damage, you will have to rebuild it to meet the current codes. Building code updates may include a better roofing system, a sprinkler system, or rewiring the entire building (even the parts that were not damaged). Also, the building materials that will be required to do this – wood, steel, shingles, etc.

– may be more expensive today than when you bought your policy. So overall, your coverage may not be adequate.

• Check the Law and Ordinance coverage in your policy.

• Check your declarations page for the limits and sub-limits of your insurance policy since Code and Ordinance coverage usually has a sub-limit.

• Understand your optional coverages or endorsements and what they may mean for the type of loss that you may have.

• If you bring your policy to a public adjuster for a review from a property loss perspective, make sure it is an up-to-date copy so that we have all the endorsements that are in place.

You are responsible for mitigating your property damage and preparing your claim.

After a disaster, you have a list of duties you must fulfill, as outlined by your insurance policy, which, after all, is a contract between you and your carrier. If you ignore these responsibilities or get mired in some of the intricacies involved, your carrier may delay or even reject your claim. These duties include:

• Reporting the damage to your insurance company. Even after doing this, it may take 15 days or longer until they arrive on the scene.

• Protecting your property from further damage and keeping a record of your attempts to mitigate the damage. For example, suppose there is a disaster resulting in water damage loss that also impacts other buildings and properties in your neighborhood. In that case, restoration companies may suddenly be in demand and you may have trouble getting service as soon as needed. As a result, the water damage may result in mold growth as the days or weeks draw on. You will need to prove that you took every effort to reduce the loss, including contacting contractors to mitigate your water damage insurance claim.

• Presenting a proof of loss. This involves keeping records of your expenses, taking inventory of damaged contents, and producing an estimate of all the damage to the building.

Your ongoing challenges with the insurance company.

• Moving residents. If you have a large property, you can probably move those residents to other buildings temporarily and not lose their rent payments. But there is a cost associated with moving the residents. How do you properly document those costs to your carrier?

• Extra expenses. These expenses involve things that you have to spend more money on to lessen the overall loss. For example, you need a pipe for your chiller that burst right after a freeze. If you pay the extra cost to FedEx the pipe, you can have the chiller up and running sooner. If you do not, you may need to rent a temporary chiller for a month, which may cost thousands a month, or risk losing residents. The cost of paying an extra $400 to expedite the part is very reasonable, and it qualifies as an extra expense to lessen the total loss.

• Delayed payment or a claim denied. If the insurance company is delaying your claim, perhaps saying they need more time to investigate, they must give you specific reasons. Likewise, if they deny your claim, they must also provide detailed reasons for the denial.

What is a public adjuster, and how can they help multifamily investors?

Public adjusters are not associated with an insurance company and are licensed (in most states) to represent the insured in a property damage insurance claims process. There is a reason for that – when an insurance company brings their team of experts to protect their financial exposure on a claim, policyholders have the right to bring experts to level the playing field to get you the settlement you deserve.

• They organize the appropriate team of

experts to handle every aspect of your claim for a full and fair settlement.

• They talk the same language as your insurance company, are fluent in the commercial policies for multifamily complexes, and make arguments on their client’s behalf in areas where the policy may be gray. Then, they move the process along without delay so you can get paid the right amount.

• If increased construction costs present themselves, they ensure the insurance company accommodates this according to the policy.

• They advise you on the options outlined in your policy to soften and recoup business interruption losses.

Evaluating insurance policies.

You pay a premium every year to protect your multifamily complex. Therefore, it is worth taking another look at your policy, making revisions if necessary, and strategizing in case of major property damage with your broker or public adjuster.

This article first appeared on Jansen/Adjusters International’s newsroom at: https://www.jansenai.com/newsroom/thebest-insurance-tips-for-multifamily-complexinvestors

For decades, multifamily investors have come to Jansen/Adjusters International for consultations, policy reviews, and claim help involving their single multifamily property or multimillion-dollar portfolios.

Luis R. Esteves is a principal at Jansen/ Adjusters International. He handles around $1 billion in losses annually and has more than 20 years of experience adjusting complex claims. You can find out more about him at https://www.jansenai.com/about-ai/meetour-team/luis-esteves.

Before your next policy renewal, have an assessment done on your property to determine the current replacement cost, considering the increase in construction cost that followed the pandemic. It could be 20% to 30% percent more than when you initially bought the policy, so you must consider increasing your insurance coverages accordingly.

Do you really know your applicant?

Comprehensive applicant screening tools available today can uncover financial and criminal background information. Proper screening can also reveal identity fraud issues, including stolen and fabricated identities, which may result in costly problems. Comprehensive screening using Rental Credit Reporting can also tell you who hasn’t paid rent, who has broken leases and who has received their deposit refund.

RCR provides Houston’s apartment industry with the most effective rental credit reporting tool available. RCR was established in 1977 to solve screening problems HAA founders felt plagued the local apartment industry. RCR has unsurpassed data on resident rental histories in the Houston region and gives your leasing staff immediate access to information about which prospects have fulfilled their leases and who have been residents in good standing.

The Houston Apartment Association’s Rental Credit Reporting and SafeRent Solutions have partnered to offer numerous searches in one bundled report with immediate and unlimited inquiry access.

a service of in partnership with

Meet HAA’s Leadership Lyceum Class of 2023

HAA created this leadership development program to identify high-caliber, effective, well-informed industry professionals and educate them on the mission and strategic objectives of the association and its affiliated associations. Do you have what it takes to be a leader?

See Page 52 to learn how you can apply.

Tammy Broadway, CAS

Current company and job title?

Corporate Account Manager for American Fire Systems Inc.

How long have you been working in the multifamily industry? 4 years

How long have you been active in HAA? 3 years

What do you hope to gain from this program? I want to expand my knowledge of our industry so I can share it with other.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

I have been on the Houston Livestock Show and Rodeo Words Championship BBQ Committee for sixteen years and twelve of those years on management. My proudest moment came when I was selected onto the committee as the inaugural Vice Chairman for the JR. Cook-Off Committee. A lot of time and effort went into the coordination of the event and seeing it make its debut brought me so much joy.

Which committees have you served at HAA? I have served on HAA Ambassadors, Outreach, Product Service Council, and Expo Committee.

Sara Hinson, CAM

Current company and job title?

Director of Systems at Allied Orion Group.

How long have you been working in the multifamily industry?

21 years

How long have you been active in HAA?

Over 6 years.

What do you hope to gain from this program? I hope to be able to learn a more comprehensive knowledge of how the different levels within the association impacts the multifamily industry for our associates, clients, investors and residents.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

One that makes me the proudest is knowing the resilience and shine I have during adversity. For example, in 2017 when Derek DeVries, CAMP Construction Services, nominated me for the HAA Harvey Hero Award that I gratefully received.

Which committees have you served at HAA?

I have taught NAA credential courses after gaining my own CAM credential. I am also actively involved with the HAA Expo and Pac Committees.

Marcelina Estrada, CAS

Current company and job title?

Chief Executive Officer at One Source Realty Advisors LLC

How long have you been working in the multifamily industry? 25 years.

How? long have you been active in HAA? 25 awesome years!

What do you hope to gain from this program?

I hope to gain a deeper understanding of our association and connect the dots, so to speak, with our affiliates to discover what our collective strategies are that make us all successful.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

In 2021 I volunteered to serve on the Grateful American Charity. As a veteran, knowing that we were doing would help so many veterans really left me fulfilled. So many of us are suffering from PTSD and addiction, I feel lucky to have been able to serve and volunteer.

Which committees have you served at HAA?

I have been 100% engaged since 2019 with One Source.

Karla De Jesus

Current company and job title?

Regional Director at Portico Property Management

How long have you been working in the multifamily industry? 16 years

How long have you been active in HAA? Almost 4 years

What do you hope to gain from this program? My hope is that I can gain a better understanding of how I can continue to impact the multifamily industry locally and nationally.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

I am proud to be recognized among my peers and alongside some very talented industry leaders by being selected as one of the honorees for 40 Under Forty. It’s a huge accomplishment and very humbling.

Which committees have you served at HAA?

I have been on the judging committee as a volunteer for 1 year and a co-captain for 2 years.

Ruth Reyes

Current company and job title?

Director of Essential Housing for the Morgan Group

How long have you been working in the multifamily industry?

15 years.

How long have you been active in HAA? 10 years.

What do you hope to gain from this program? This would be a great opportunity for me as a tenured property management professional to explore next steps with HAA. I would love the opportunity to serve our industry outside of my immediate company and get more involved. I also hope to grow a network of colleagues with fresh ideas and perspectives.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

Taking a professional set back, identifying the opportunity and turning the setback into achieving my goals of becoming a regional manager.

Which committees have you served at HAA?

I was a judge for the 2022 Honors Awards Committee and I also participated in HAA’s Annual Food Drive over the years, backpack fundraiser’s, HALO House, Sunshine Kids, Pride Pantry and others.

Paola Rodriguez

Current company and job title? I am the district manager at Foresight Asset Management

How long have you been working in the multifamily industry? 25 years.

How long have you been active in HAA? 10 years.

What do you hope to gain from this program? It is important for me to gain more knowledge in all of the current and future changes that impact our multifamily industry, owners and partners.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

Working with Brady’s Bridge Christmas Tree Drive, the Junior League of Austin Coats for Kids and the Blue Santa Toy Drive has made me most proud.

Which committees have you served at HAA?

I have been a part of the Houston Food Drive here at HAA.

Rebecca Slater, CAM

Current company and job title?

Regional Manager for Gables Residential

How long have you been working in the multifamily industry? 14 years.

How long have you been active in HAA? 7 years.

What do you hope to gain from this program? I look forward to growing both personally, professionally and developing relationships with others.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

In 2022 the Houston region volunteered at Independence Heights Park. Every community in Houston, plus the corporate offices, closed for an entire day to give back to the community. I helped plan and organize that events and was honored to work side by side with our associates to refresh the park.

Which committees have you served at HAA?

I served on the HAA Honors Awards Judging Committee from 2020-2022.

Get in here!

Get out there online and in their hands!

ABODE magazine, the multifamily industry’s resource for what’s happening in the Houston-area apartment market, is available online and in your mailbox. Looking for a previous issue? It’s online too. Need to reach members, get the word out to them with an ad. Every month, our members-only publication highlights industry news and trends. ABODE is your resource for industry-specific legal and legislative news as well. Share your promotions and new hires in our “In The News” column, or the latest development in your area of expertise by writing an article. And get the word out about by advertising.

Contact Amanda at asherbondy@haaonline.org to advertise and contact the Communications Department at comm@haaonline.org for details on editorial.

ABODE is there, no matter where.

Look for ABODE in the mail the first week of each month, or read online at issuu.com/haa_abode.

Corri Smith

Current company and job title?

Controller at SMI Realty Management

How long have you been working in the multifamily industry?

31 years.

How long have you been active in HAA? 13 years.

What do you hope to gain from this program?

I would like to gain a broader and more holistic understanding of HAA and its role in the multifamily industry here in Houston.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

When Hurricane Katrina hit Houston I was able to work with HAA and the City of Houston to help house the many storm victims from Louisiana. I spent a good amount of time at one of our sites helping to move in and settle over 60 families.

Which committees have you served at HAA?

I served on Aces/Soaps, Honor Committee, Technology Task Force, the Resident Relations Committee and Board of Directors.

Ryan Terrell

Current company and job title? Managing Director at Greystar

How long have you been working in the multifamily industry? 19 years.

How long have you been active in HAA? 10 years.

What do you hope to gain from this program?

I hope to gain a greater understanding of the inner workings of the organization to be positioned to lead more effectively when called upon to do so.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

I couldn’t be prouder of the growth and impact Camp Hope has had on so many veterans suffering from PTSD. Greystar jumped headfirst into the campaign to help save our veterans and I am proud to say that I was a part of the fundraising and construction team for the first couple of buildings.

Which committees have you served at HAA?

I have served on the PAC Steering Committee, Investment Committee, Golf Committee and Challenge Cup Chair 2023.

Amanda Walker, CAM, CAPS

Current company and job title?

Regional Supervisor with Q10 Property Advisors

How long have you been working in the multifamily industry? 16 years.

How long have you been active in HAA? 2 years.

What do you hope to gain from this program? I want to be actively involved and understand what the associations do for the multifamily industry and how this impacts our operations, teams, residents and owners.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

I have served food for the homeless over the holidays, delivered Christmas trees and toys, and assisted in the clean-up of Hurricane Harvey.

Which committees have you served at HAA?

I have served on the Expo Committee and the Food Donation Drive.

Crystal Varela, CAS

Current company and job title?

Sales Executive with Century A/C Supply

How long have you been working in the multifamily industry? 20 years.

How long have you been active in HAA? 20 years.

What do you hope to gain from this program? I want to grow as a leader and become a more resourceful supplier partner by being educated with the objectives of HAA, TAA and NAA.

Describe one personal accomplishment or service as a volunteer you have had that makes you proud?

This year I have been named Ambassador of the month, twice.

Which committees have you served at HAA? I have served on the Ambassadors Committee, Resident Relations, Community Outreach, PAC and the Food Drive Committee.

Do you have what it takes to be a leader?

Do you have what it takes to be a leader?

HAA created this leadership development program to identify high-caliber, effective, wellinformed industry professionals and educate them on the mission and strategic objectives of the association and its affiliated associations.

Who is eligible?

Individuals working for HAA members are eligible to apply. If you have three or more years of multifamily property management experience and have served as an HAA volunteer you may apply. If you are a supplier partner, you will need at least two years experience working for a supplier company and have served as an HAA volunteer.

What does the program include?

The program includes six sessions with specific topics, generally presented in a half-day format. You have two years to complete the program so if you miss a session, you can catch it when it is offered the following year.

How many people will be selected?

Up to 12 individuals will be selected for each class.

How do I apply?

The 2023 class of candidates has been selected. If you would like to apply for the 2024 class, please contact Susan at shinkley@haaonline.org. Your application must

be accompanied by TWO letters of recommendation. One letter of recommendation should be from a supervisor and the second letter from a colleague active in the industry. The Leadership Development Committee, comprised of HAA Executive Committee leaders, past Lyceum graduates and Past Presidents of HAA will review applications and select participants. Applicants will be notified after the committee meets, typically in early December.

Once I complete the program how will I be recognized as a graduate?

Candidates who complete the program will receive recognition and their HAA Lyceum pin at the HAA neeting in November.

All graduates will also receive recognition in HAA’s monthly magazine ABODE and the HAA website.

Program Topics:

• Inside HAA

• Building Effective Legislative Advocacy Initiatives

• Media/Government Affairs and the Industry

• How HAA works with TAA and NAA

• Leadership Skills for Apartment Professionals

Questions?

Contact Susan Hinkley at shinkley@haaonline.org.

“Such a great experience to see firsthand, and understand how our local association works with our local and state government.”

– Nikki Sekunda, CAS, Class of 2022, The Liberty Group

“The program gave me an inside look at how things run and why and will help me be a better leader in the organization. “

– Valerie Lacy, CAM, CAPS, Class of 2022, Cushman & Wakefield

from

pauper’s affidavit. The justice court is required to forward the transcript and original papers in the case to the county court for trial de novo (a brand new trial), notwithstanding the fact that a writ of possession under the property code has already been issued.

What do I do if I have possession and don’t need to go forward in the county court even though the case has been appealed?

If you don’t see a benefit of obtaining a judgment against the resident and the possession issue has been resolved, you can dismiss the case in the county court. Although dismissal of the case will not result in a judgment in your favor (the justice court judgment is no longer valid because the judgment was appealed), you may not need to have a judgment against the resident. Dismissing a case without prejudice should not affect your ability to pursue whatever collection action you would typically pursue against a delinquent resident.

Does the resident have an ongoing obligation to pay money into the court registry during the appeal process when the case is with the county court?

Yes. However, it becomes more difficult to obtain possession when the resident has failed to pay the money into the court registry while the case is pending in the county court.

Pursuant to section 24.0053(b), if an eviction is based on nonpayment of rent and the resident appeals by filing a pauper’s affidavit, the resident is required to pay the rent, as is becomes due, into the justice court or the county court registry, as applicable, during the pendency of the appeal.

Pursuant to rule 510.9(c)(5)(B), during the appeal process as rent becomes due under the lease, the resident must pay the designated amount into the county court registry within five days of the due date under the lease. If the resident fails to pay the designated amount within the time limits prescribed by the rules, the owner may file a sworn motion that the resident is in default in the county court. Upon a showing that the resident is in default, the court must issue a writ of possession.

The appeal process can be complicated and confusing. Once an appeal has been perfected and the case is pending in the county court, you may want legal representation to assist you in the county court. However, before the case gets to the county court, you should be prepared to determine whether the writ is available from the justice court due to the resident failing to pay the initial rent into the justice court registry.

Hopefully this outline of the appeal process helps you navigate these potentially complicated waters so that you can expedite regaining possession of your unit after prevailing in the justice court.

Art

is in the Eye of the Resident

By DAVID VASQUEZ, EPICHTX

Wait, what is that up on the ledge? Are those gargoyles or gnomes? Why does one Houston skyscraper draw inspiration from canal houses in the Netherlands? Murals on multifamily buildings? A community pool with Greco-Roman influences? These are all questions that blur the lines between construction and art.

It's winter in Texas, and a northern wind has arrived with that “chamber of commerce weather” we brag about to any Northerner who will listen. As I drive north on 288, an overpass affords me a view of Downtown to Memorial. The sometimes hazy sky is crystal clear today, and I can see midrises, highrises, and garden-style communities. All touched by countless masons, painters, tile setters, and framers. These artisans, such as my good friend Felipe have left a mark on this town. He is a man of few words, reasoning perhaps being that his hands do the talking. Felipe once built a pergola at an amenity area with a design that conveyed with its lines and charm the promise of love. The string lights and cedar sang along with the cicadas on August nights. His artistic structure had residents requesting to be married underneath, and he claims to have attended many there. Alas, he is a difficult artist married to his work, six of those weddings have been his own.

Architects and builders often draw inspiration from artistic movements, such as art deco or postmodernism, to create visually appealing structures that reflect a particular style or aesthetic. They may also incorporate artistic elements, such as sculptures or murals, into the design of a building or structure. Construction can also be seen as an art form in and of itself. Builders and artisans must have strong attention to detail and a sense of balance and proportion to create structures that are both functional and pleasing to the eye. Oxford defines art as expressing or applying creative skill and imagination, typically creating works to be appreciated for their beauty or emotional power. By that definition, every architect, contractor, craftsperson, and designer who aims to inspire or create something of beauty and expression is an artist.

We build for value, beauty, and functionality in the multifamily industry. But we use art in many ways to convey our “live here” message. Management will sometimes spend months agonizing over paint swatches and tile selections to inspire people to call their community home. The dog park strives to welcome our furry friends and their human companions in a way that says, “lay your weary head here after that doggone day.” When entering a clubroom or amenity area, the message that we didn't just construct this; we built it as a labor of love to welcome you home should be implied.

In closing, if you have sculpted the marble perfectly, painted inspirationally, and blended art and construction seamlessly, expect them to leave a deposit check.

David Vasquez, President, and Founder of EPICHTX has more than 20 years of experience in both residential and commercial construction. Over the last ten years, he has overseen and designed over sixty million in multifamily rehabs and repositioning. With an eye on value add and exit strategy, David builds with the future and equity returns in mind. In 2010, David realized he was spending more and more time walking properties with multifamily owners and brainstorming about ways to innovate and create beauty. David says he loves finding the beauty and potential in everything he sees and welcomes the challenge of finding the potential to create beauty where others see tired facades.

Every architect, contractor, craftsperson, and designer who aims to inspire or create something of beauty and expression is an artist.

HAA Food Drive

This year’s Annual Food Drive broke records! HAA member management companies were challenged this year to get as many of their properties as possible to collect food to donate to the Houston Food Bank. With the help of HAA’s amazing members, generous residents and competitive spirit, the Houston Apartment Association was able to donate over 20 palettes of goods to the Houston Food Bank, breaking our previous years records.

This year we awarded our ‘Heart Award’ to Terri Clifton. Terri and her team have always been a big part of the success of our Annual Food Drive and this year was no different. The regional with the highest portfolio collected was Yvonne Gonzalez, Better World. Yvonne and her team collected 10,704 items total! She will receive her choice of a two-night stay anywhere in the United States or a four-night trip to Cabo. We want to thank all the volunteers, properties, managers and supervisors who contributed to this year’s donation making it a recordbreaking year for HAA!

Property with the highest collected per number of units:

1st Place – Toro Place, Shaun Johnson, Better World Properties, 321 units, 10,704 items collected.

2nd Place – Riviere on MacGregor, 84 units, 3,587 items collected.

Property with highest total number collected:

1st Place – Toro Place, Shaun Johnson, Better World Properties, 10,704 items collected.

2022 Decorating Awards:

1st Place – Highline Urban Loft, Luma Residential.

2nd Place – Preserve at Spring Creek, Francis Property Management.

3rd Place – Midtown Arbor Place, Francis Property Management.

4th Place – Park Colony, Grove Texas Capital.

5th Place – Tinsley on the Park, Willowick Residential.

2nd Place – Riviere on MacGregor, Better World, 3,587 items collected.

3rd Place – Bellagio Apartments, Francis Property Management, 2,012 items collected.

Top Management Company

Total Items Collected:

1st Place – Francis Property Management, 16,018 items collected.

2nd Place – Better World Properties, 14,718 items collected.

3rd Place – Q10 Advisors, 3,567 items collected.

Volunteers:

Jackie Aguirre, Veritas Equity Mgmt.

Elvia Bustos, Veritas Equity Mgmt.

Ruha Vohra, Veritas Equity Mgmt.

Amanda Archie, Veritas Equity Mgmt.

Rolando de Leon, Veritas Equity Mgmt.

Royal Mosher, Cotton Commercial

David Reynosa, Cotton Commercial

Anisa Rodriguez, Greenlogic Lighting & Electric

Chris Bell, Greenlogic Lighting & Electric

Bridget Angelo, Greenlogic Lighting & Electric

Arely Pena, The Liberty Group

Nikki Sekunda, The Liberty Group

Jacob Kunath, Century A/C Supply

Giovanna Gone, Century A/C Supply

Crystal Varela, Century A/C Supply

Susan Alvarado, Century A/C Supply

Mallory Hess, Century A/C Supply

Kyle Turney, Clozzits

Maria Robertson, BG Multifamily

Krysta Chacon, BG Multifamily

Stacy Proctor, BG Multifamily

Brenna Parker, BG Multifamily

Candis Mohr, AAA Plumbers

Amber Whitaker, FSI Construction

Carolyn Grimm, Francis Property Mgmt.

Julie Brogdon, Francis Property Mgmt.

Belinda Cuadros, Francis Property Mgmt.

Gabriela Canas, Francis Property Mgmt.

Laura Smith, Francis Property Mgmt.

Alyssa Dingas, Francis Property Mgmt.

Marlo Simmons, Jetty

Dylan Skinner

Liz Levins, Gemstar Construction

Tammy Broadway, American Fire Systems

Amanda Kelly, Brandt Electrical, AC and Heating

Pierce Garrison, Matrix Construction

Debra Knight, Comm-Fit

Jim Martensen, Camp Construction Services

Derek DeVries, Camp Construction Services

Diane Suits, Camp Construction Services

Tameka Silmon, Camp Construction Services

James Ruwaldt, Camp Construction Services

Daniel Visconti, Camp Construction Services

Brian Hornsby, Construction

Steve Moulton, Camp Construction Services

Shaun Callaway, Earthworks

William Plows, Earthworks

Karen Nelsen, ALN Apartment Data

Maritza Reyes, Ascension Commercial

Tracey Moore, Flooring Warehouse

Brooke Kirkpatrick, Rent.

Terrill Lewis, Rent.

Kristin Buck, Rent.

Stephane Leveque, Rent.

Monica Morales, Q10 Property Advisors

Xochitl Flores, Church Services

President Candis Mohr, CAS AAA Plumbers 832-330-3998 candismohr@ aaaplumbers.com

Vice President Joseph Rodriguez, CAS 281-678-9259 josephrodriguez516@ gmail.com

Secretary Deborah DeRouen, CAS PooPrints 903-277-5452 Deb.DeRouen@biopetlabs.com

Treasurer Blaise Spitaleri, CAS Gemstar Construction Development 713-355-9230 blaise@gemstar construction.com

Immediate Past President Derek DeVries, CAS Camp Construction Services 713-859-8799 ddevries@campconstruction.com

Susan Alvarado, CAS Century A/C Supply 713-857-7252 salvarado@centuryac. com

Chris Bell, CAS GreenLogic Lighting and Electric 832-264-7959 cbell@greenlightingelectric.com

Marivel Bownds, CAS Valet Living 713-806-9830 marivel.bownds@valet living.com

Tammy Broadway, CAS American Fire Systems 713-502-9901 tbroadway@american firesys.com

Shaun Callaway, CAS Earthworks 844-425-8168 shaun@earth.works

Brandon Coleman, CAS Cinema Anywhere 832-407-4809 contact@cinemaanywherehouston.com

Neal Conant, CAS Gemstar Construction Development 281-636-2214 nealc@gemstar construction.com

Sean Cunningham, CAS Flooring Warehouse 512-739-4748 sean@myflooring warehouse.com

Marcelino “Tito"” Estrada, CAS One Source Realty Advisors 281-928-7399 tito@onesourcere.co m

CAS Brandt Electrical A/C and Heating Services 832-921-6690 akelly@brandt electrical.com

Amanda

Debra Knight, CAS Comm-Fit 281-250-9517 dknight@commfit.com

Jim Martensen, CAS Camp Construction Services 832-484-2501 jmartensen@camp construction.com

Tracey Moore, CAS Flooring Warehouse 281-546-2283 tracey@myflooring warehouse.com

Doug Oehl, CAS Flooring Warehouse 832-721-3200 doug@myflooring warehouse.com

Arely Pena, CAS The Liberty Group 713-357-8378 arelyp@theliberty group.com

Stephanie

CASe Poolsure 281-914-0274 skrop@poolsure.com

Karen Nelsen, CAM, CAS ALN Apartment Data 832-647-8637 knelsen@alndata.com

Nikki Sekunda, CAS The Liberty Group 832-243-8888 nikkis@theliberty group.com

Liz

CAS Gemstar Construction Development 832-453-1718 liz@gemstar construction.com

Matthew Nunn, CAS Capital Construction 832-712-1618 mnunn@capital constructiontx.com

Amber Whitaker, CAS FSI Constuction 713-690-5330 amber@fsi construction.com

Kelly,

Giovanna Gone, CAS Century Air Conditioning Supply 346-269-2964 ggone@centuryac.com

Krop,

Levins,

The Product Service Council is a group of active supplier members whose objectives are to promote the active involvement and participation of supplier members. For more information on the council and how you can make your membership work for you, see online at www.haaonline.org/psc or contact Susan Hinkley at shinkley@haaonline.org.

OWNERS

Allsource Property Management LLC

Mike Jefferson

5850 San Felipe St #500 Houston, TX 77057 (281) 942-7368

Fulton Village Apartments Laurel Place

Collier REI LLC

Tanya Collier 3050 Post Oak Blvd #510 Houston, TX 77056 (832) 278-8211

Collier REI LLC - Properties Referred by Sorrell Warren

D.S. Dang LLC

Melissa Orduno 8330 Carvel Lane Houston, TX 77036 (626) 479-4235 8330 Carvel

Delta Homes

Michael Boychi 20926 Walder Court

Katy, TX 77449 (281) 796-0191

Delta Homes - Properties Referred by Del Walmsley

Faux Testing Management Company

1111 Testing Drive Houston, TX 77041 4567 Testing Apts 1234 Testing Apts

GDF Properties

Jaspinder Kaur 2111 Holly Hall Houston, TX 77054 (713) 393-7707 2111 Holly Hall

LR Development

Lucia Rodriguez 17603 Fireside Drive Spring, TX 77379 (281) 408-5167

LR Development - Properties

M Kay & Associates P.C.

Marquise Kay 3400 Woodchase Dr #603 Houston, TX 77042 (832) 868-7794

Ashford Santa Ana

SUPPLIERS

American Fire Protection Group

Kyle Doty 6711 N Sam Houston Pkwy W #B Houston, TX 77064 (281) 855-2354

Fire Alarm Systems, Fire Protection Consultants, SprinklersAutomatic - Fire

City Wide Facility SolutionsHouston West

Peter Temofonte 7600 W Tidwell #501 Houston, TX 77040 (832) 856-0002

Carpet Cleaning, Painting Contractors, Window Cleaning, Janitorial Services

Comfort Systems USA (South Central) Inc

Jerri Anh Wright 9450 W Wingfood Road Houston, TX 77041 (888) 590-4822

A/C Contractors, Cooling TowerRepair & Replace

Encore Services TX, LLC Veronica Mier-Blount 2821 Chupik St Rosenberg, TX 77471 (832) 449-9291

Fire Alarm Systems, Alarm Systems, Electrical Gates & Doors, Home Theater Systems - CCTV

Frontier Services Group

Matt Eyring 13735 FM 529 Houston, TX 77041 (713) 937-8700

Disaster Recovery/Relief, Mold Remediation

Grindstone General Contracting

Jose Vasquez

11727 Pureli Court Richmond, TX 77406 (571) 201-5238

General Contractors, Painting Contractors, Concrete Contractors, Resurfacing

Innovative Recovery

Jeff Moden

5310 Harvest Hill Road #277 Dallas, TX 75230 (972) 419-0102 Collection Agencies, Financial Services

Innovative Roofing Company Inc

Richard Rucker

1778 W Sam Houston Pkwy N Houston, TX 77043 (713) 481-2464

Painting Contractors, Roofing Contractors

Nouveau Texas Elevator

Robert Watlock

5327 Katy Frwy Houston, TX 7007 (281) 475-0346

Elevators, Elevator Maintenance & Repair

ServiceMaster Recovery Management

Jason Tracy

801 Russell Palmer Road Kingwood, TX 77339 (281) 358-0363

Fire/Water Damage Restoration, Mold Remediation

Referred by Will Bond

Sharp’s Rodent Prevention

Toni Sharp 1811 Brooknoll Drive Houston, TX 77084 (281) 650-8378

Animal Removal Services, Gutters & Downspouts, Pest Control Services

Surface Experts

Darcey Matthews 2422 Park St Houston, TX 77019 (832) 857-0880

Appliances - Refinishing, Bathtubs & Sinks - Repairing & Refinish

Texas Quality Solutions SM

Marian Leon

5342 Tobins Gully Drive Katy, TX 77449 (832) 847-5833

Make Ready, Paint, Remodeling & Repair-Building Contractors

Williams Hart & Boundas LLP

Stephanie James

8441 Gulf Frwy #600 Houston, TX 77017 (713) 230-2200

Legal Services, Insurance Consultants

ALL SUPPLIER MEMBERS are listed online at www.haabuyersguide.com, searchable by product/service category or company name.

BRANCH OUT! RECRUIT FOR HAA!

Join the Go-Getters and help grow your association and your network.

What is the Go-Getter Club?

The Go-Getter Club is a year round membership recruitment team made up of individuals who work for both Owner/Management Companies and Supplier Associates. The Membership Department can help your efforts to recruit for HAA by providing you with the names of companies who have contacted the HAA office and expressed interest in joining the association or past members who have let their membership lapse.

Why participate in the Go Getter Club?

The reason is simple. Joining the Go-Getters will give you additional exposure with the HAA membership through the special recognition of the lapel pin, blue jackets and patches that are awarded to recruiters. You are helping to strengthen your association with the addition of new members and new involvement. Finally, the meetings are an opportunity to talk with your peers and develop lasting personal and business relationships.

Honorary Life Members

Claude Arnold

Kenn Brown

Tina Cavaco

Terri Clifton

Kevin Fenn

Diane Gilbert

Anita Harrison

Dwayne Henson

Mike Koch

Merry Mount

Monette Reynolds

Sherry Stevenson

Kirk Tate

Suan Tinsley

Sonny Unverzagt

Del Walmsley

Nancé Wells

H.P. Paul Young

Jeanne Marie Zublin Dicks

Club Guidelines

The Go-Getter Club was established by the Houston Apartment Association to recognize those individuals who recruit new members. Based on the story by Peter Kynd, we recognize that these select volunteers are true GoGetters. The guidelines for the club are:

1. An HAA volunteer who recruits one member will be eligible to attend the club meetings. The Membership Department can provide individuals with the leads of names of companies interested in membership.

2. After recruiting ten members, verified by HAA, an individual is officially a Go Getter. The recruiter will have their name added to the Go-Getter Club and will be invited to be on the cover of the December ABODE along with other Go-Getters..

3. When a Go Getter recruits 15 members, verified by HAA, the Go Getter will receive a blue blazer with a club patch and be recognized at the Annual Business Meeting.

4. When a Go-Getter recruits 25, 50, 75 and 100 members, verified by HAA, the Go Getter will receive a new patch for each level to attach to their blue blazer.

5. At 100 members recruited, the individual will also have the distinction of being listed as an Honorary Life Member in the HAA.

6. Each year, one individual from the club is selected as the HAA Go-Getter of the Year and is recognized at the Honors Awards program for the previous year’s work.

7. All rules, additions or changes will be the responsibility of the Membership Committee with the final responsibility for any actions subject to approval by the HAA Board of Directors.

THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future. To join the club and get going on recruitment, see online at www.haaonline.org or contact Amanda and Kaylon in the Membership Department at members@haaonline.org.

NEW YEAR, NEW LEADS!

The Ambassadors head off into 2023 reaching out to more HAA members.

Mark your calendars and join us!

Ambassador ONE Society meetings are held on the first Wednesday of each month (unless otherwise noted):

January 4, February 1, March 8 (2nd Wednesday), April 5 Crawfish Boil Event, May 3, June 7, July 5, August 2, September 6, October 4, November 1

The meeting spot is Kirby Ice House, 1015 Gessner Road, Houston, Texas 77055.

Photo at top left: 2022 ONE of the Year Giovanna Gone, CAS, Century A/C Suppy..

Photo at right: 2022 Blake Subinsky Ambassador Rookie of the Year Nilo Quiroz, PuroClean.

THE AMBASSADOR ONE SOCIETY is an organized network exchange that helps supplier partners build their business contacts within HAA. It’s the perfect way for new suppliers to get started with the association. Group members share leads, make introductions and support HAA and its members. For details on how to join and for meeting dates, visit www.haaonline.org/ambassadors or contact Amanda in the Membership Department at 713-595-0316, or email asherbondy@haaonline.org.

Team photos at left, from top: Bee HAAppy Super Suppliers You Already Know

The following owner/management companies have added the listed properties to their portfolios:

• Allied Orion Group: Sunswept Townhomes at 12247 Sun Set Meadows, and Cypresswood Apartments, 287 units at 708 E Cypresswood Drive in Spring.

• Ascension Commercial Real Estate LP: The Summit At Champions, 272 units at 14365 Cornerstone Village Drive; Excelsior on the Park, 200 units at 14400 Ella Blvd; and Huntington at Stonefield, 264 units at 13100 Stonefield Drive.

• Greystar: The Summit At Champions, 272 units at 14365 Cornerstone Village Drive, and Espria, 360 units at 13939 Hillcroft Ave.

• Asset Living: 1011 10th Street, 14 units at 1011 10th St; Glenwood Apartments, 60 units at 9255 W Sam Houston Pkwy S; Sydney’s Park, 41 units at 1010 Tomball Pkwy in Tomball; Louetta Creek, 44 units at 18620 Louetta Creek Drive in Spring; and The Grove At Oak Forest, 65 units at 2527 Judiway St.

• CBMJ Investments & Development LLC: 1648 West Alabama, 36 units at 1648 W Alabama; 4321 Mount Vernon, 16 units at 4321 Mt Vernon; 306 Stratford, 15 units at 306 Stratford St; 2212 Dunlavy, 20 units at 2212 Dunlavy St; 1507 California, 18 units at 1507 California St; and 606 Harold, 14 units at 606 Harold St.

• Collier REI LLC: Collier REI LLC - Properties, 3 units.

• D.S. Dang LLC: 8330 Carvel, 76 units at 8330 Carvel Lane.

• Delta Homes: Delta Homes - Properties, 2 units at Various Locations.

• Devonshire Real Estate & Asset Management: Walnut Creek, 280 units at 11411 Green Plaza Drive.

• FDI Management Group LLC: Caroline Lofts Apartments, 119 units at 2403 Caroline St.

• Greenline Apartment Management LLC: Aspen Apartments, 209 units at 6150 W Tidwell Road.

• LR Development: LR Development - Properties, 12 units at Various Locations.

• M Kay & Associates P.C.: Ashford Santa Ana, 656 units at 3400 Woodchase Drive.

• RPM Living: Edgewater, 228 units at 514 That Way St in Lake Jackson.

• Stonemark Management Company: The Margot on Sage, 346 units at 2345 Sage Road.

Do

The Buyer’s Guide is online!

Simply search for a member by name or category to find the most up-to-date HAA supplier member listings. You can contact the companies directly or use our “Request for Information” tool. It's quick and easy!

www.haabuyersguide.com

TDC - The Dinerstein

Companies has promoted Crystal Jackson to Vice President, East Region, and Amy Snodgrass to Vice President, West Region. Congratulations Amy and Crystal.

Billy Griffin has joined WeDoTrash as Vice President Business Development.

Jennifer Ramos, CAM, CAPS, CAS, NAAEI Faculty, has joined RPM Living as Regional Property Manager.

Jackson

Snodgrass

Griffin

Ramos

NEXT Holiday Karaoke Night

The HAA young professionals group sang their hearts out for a special karaoke networking event. Congrats to the winners:

1st place - The Tone Deaf Hollies

2nd place - The Candy Canes

3rd place - Mix N Jingle

Best dressed - Liz Levins

MEET THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA young professionals. Network with your peers and grow your career together among the next generation of HAA leadership! To Learn how to become involved with NEXT, see online at www.haaonline.org/next.

Sponsored by Chadwell Supply and Roadrunner Restoration

Wednesday, December 14 at Harold’s Heights

Scene with the HAA NEXT

The Abbey on Lake Wyndemere

Property: The Abbey on Lake Wyndemere

Owner/Management: Abbey Residential Location: 2495 Sawdust Rd. The Woodlands Units: 360 Built: 2008 Web: www.abbeylakewyndemere.com

Interesting features: The Abbey on Lake Wyndemere has a high prospect, resident, and vendor satisfaction rate, with a 4.0 rating on Apartments.com. The team prides themselves on their high level of resident services they offer including the popular monthly events such as ‘70’s roller skate party’ and the ‘Autumn Pancake Brunch’, their social media presence within their community won “Best Social Media Presence in Texas” and the maintenance team at the Abbey on Lake Wyndemere receives consistent positive feedback from residents.

While the service is highly rated, the properties amenities are a resident favorite! A beautiful waterfall greets guests as they drive up to The Abbey on Lake Wyndemere. The landscaping gives color and energy to the front of the property that welcomes guests. Residents can enjoy a brand-new dog park for their furry friends and new fitness center with a sports court, beach-front entry pool, grilling area, business center, movie theater and lake with a dock included. A full interior rehab also took place in 2021 adding low-profile microwaves, stainless steel appliances, upgraded lighting packages and smart thermostats. The new and improved amenities give residents the feeling that they have everything that they need right within The Abbey on Lake Wyndemere.

The property is also very involved in the Woodlands Chamber of Commerce and the Houston Apartment Association. The Abbey on Lake Wyndemere sponsors a variety of events including The Woodlands Business Economic Outlook, the ‘Nifty Fifties’ car show and hosts a Business After Hours event on the property. They also enjoy donating to the Houston Food Bank through HAA’s Annual Food Drive.

Congratulations The Abbey on Lake Wydnemere!

The 2022 HAA Honors Awards recipient for a mid-rise property built between 2000 and 2009.

NAA Update, continued from Page 27 opposed this proposal, mobilized over the weekend and defeated the effort.

HUD/FHA Programs See Increases in Funding

The bill reauthorizes $58.2 billion for HUD programs including multifamily lending programs, rental assistance programs and grant programs. Notably, it increases funding for Section 8 Housing Choice Vouchers by $130 million, enough to support 12,000 new vouchers.

Other funding includes:

• A 32% increase in funding for the Community Development Block Grant and related economic and community development programs to $1.55 billion,

• $14.9 billion for Project-Based Rental Assistance, including an additional $1 billion for emergency funding,

• $1.5 billion for HOME, the same as in FY 2022, and

• $3.6 billion for Homeless Assistance Grants, $420 million above FY 2022.

Federally Assisted Property Fire Alarm Requirements Added Despite Industry Concerns

The Omnibus also included fire-alarm requirements for federally assisted properties. Specifically, the provision mandates that existing buildings use a 10-year battery in their alarms and use alarms that meet new requirements for people with hearing loss. Currently, no such product exists that meets both requirements. NAA and NMHC understand the goal of this legislation to provide reliable smoke alarms in federally assisted housing, especially for those experiencing hearing loss. However, we have and continue to raise serious concerns with the cost-effectiveness, technical feasibility and product limitations of the alarms required in the bill. We are working with our coalition partners and lawmakers to address these issues.

NAA and NMHC will continue their federal advocacy efforts to advance the rental housing industry’s priorities and promote responsible and sustainable housing policy solutions. To learn more about the Omnibus or NAA’s federal advocacy generally, contact Greg Brown, NAA’s SVP of Government Affairs.

For more from the National Apartment Association, visit www.naahq.org.

A/C Supplies

Century A/C Supply 5 281-530-2859 www.centuryac.com

Carpet Installation

Dixie Carpet Installations 10 281-261-6334 www.dixiecarpet.com

Texas Southwest Floors 59 800-719-4321 www.texasswfloors.com

Collection Agencies

Alexander-Rose Associates Inc. 71 713-644-4441 www.alexanderrose-inc.com

Electric Contractors

Affordable Quality Electric 13 713-695-5992 www.acuityelectric.com

Brandt Electrical A/C & Heating Services 33 281-693-3383 www.brandtelectrical.com

Foundation Repair

Church Foundation Repair 39 713-468-8400 www.churchfoundationrepair.com

General Contractors

Camp Construction Services Back Cover 713-413-2267 www.campconstruction.com

Crestmark Construction Services 29 713-426-6161 www.crestmarkservices.com

Cotton Commercial USA Inc. 14 877-511-2962 www.cottongds.com

Gemstar Construction & Development 19 281-821-1195 www.gemstarconstruction.com

Guardian Construction 1 832-672-4196 www.guardianconst.com

MultiFamily Services 70 713-266-9100

RENCON Inside Back Cover 713-666-3636 www.rencon.com

Glass – Plate, Window, Etc.

Ameristar Screen and Glass 71 713-683-6767 www.ameristarglass.com

Landscape Contractors

Texscape Services 52 281-846-3779 www.texscapeservices.com

Laundry Equipment & Supplies

Scott Equipment 53 713-686-7268 www.scott-equipment.com

Maintenance Supplies

HD Supply 27 800-431-3000 www.hdsupplysolutions.com

Movers

Ameritex Movers 2 713-484-MOVE www.stressfreemove.com

Personnel Agency

ASAP Personnel 71 972-432-6667 www.asapdo.com

Plumbing Contractors

AAA Plumbers 53 713-462-4753 www.aaaplumbers.com

Resident Screening Service

SafeRent Solutions Inside Front Cover 888-297-8821 www.corelogic.com

Screens

Ameristar Screen and Glass 51 713-683-6767 www.ameristarglass.com

Swimming Pool Service Poolsure 12 800-858-POOL www.poolsure.com

HAA Products & Services

Rental Credit Reporting 45 713-595-0300 www.haaonline.org/rcr

HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.

With HAA’s job board, you’ll discover a professional community that’s committed to helping you find the right candidate or your next job opportunity in the greater Houston and surrounding areas.

www.haaonline.org jobs@haaonline.org 713-595-0300 www.haaonline.org

Want to see current and previous issues of ABODE online? Go to http://issuu.com/haa_abode. Or view this issue on your computer, tablet or smartphone at http://issuu.com/haa_abode/docs/abode_feb2023.

Snapshot

Occupancy: 90.6% Price: $1,250/mo. Rental Rate: $1.40/sq.ft./mo. Size: 890 sq.ft.

Past 12 Months: 5.8% rental rate growth 4,439 units absorbed

Operating Supply: 3,049 communities 720,599 units

Recently Opened (12 months): 81 communities 20,137 units

Under Construction: 72 communities 19,585 units

Proposed Construction: 113 communities 35,075 units

Rental

Hottest Submarkets Over the Past Three Months Annualized

History of Effective Rental Rate & Occupancy for All Units

Concessions

% of Market Rental Rate Rank Submarket Absorbed Growth %

1 Sharpstown/Westwood 4.9% 0.4%

2 Inwood/Hwy 249 -0.4% 0.7%

3 Westchase -0.5% 0.5%

4 Brookhollow/Northwest Crossing 0.9% 0.3%

5 Almeda/South Main -1.6% 0.4%

– 91.0

– 90.0 – 89.0 – 88.0 – 87.0

Total Units % of Average Citywide Class w/Concessions Total Units Special Effect

All 220,698 31% -1.7% -5.3% A 78,298 41% -2.6% -5.9% B 76,020 29% -1.3% -4.6% C 58,476 30% -1.4% -4.9% D 7,904 11% -0.7% -5.3%

One Month Free = -8.33%

THE FIRST TABLE ABOVE GIVES A SNAPSHOT of the current market conditions. The graph displays the overall occupancy and effective rental rates over the past 24 months. These statistics are derived from a continuous survey of all apartment communities in the Houston region. The effective rental rates are the calculated net of concessions and utility adjustments. The second table lists the five hottest submarkets in the Greater Houston area. There are a total of 42 submarkets, and the ranking is based on the best combination of rental rate growth and absorption over the past three months. The third table distributes and analyzes concessions (specials) by classification. Concessions generally are represented by three types of specials: move-in, months free or floor plans. The effect of these specials is captured and prorated over a lease term to arrive at a percentage reduction in market or street rents.

TEXAS Dallas/Ft. Worth

Occupancy: 92.3% Price: $1,489/mo. Rental Rate: $1.69/sq.ft./mo. Size: 881 sq.ft.

Past 12 Months: 8.5% rental rate growth 4,903 units absorbed

Operating Supply: 3,393 communities 816,462 units

San Antonio

Occupancy: 90.2% Price: $1,200/mo. Rental Rate: $1.39/sq.ft./mo. Size: 861 sq.ft.

Past 12 Months: 6.0% rental rate growth -484 units absorbed

Operating Supply: 1,004 communities 216,975 units

Austin

Occupancy: 90.8% Price: $1,620/mo. Rental Rate: $1.85¢/sq.ft./mo. Size: 877 sq.ft.

Past 12 Months: 5.1% rental rate growth 7,908 units absorbed

Operating Supply: 1,174 communities 280,788 units

ApartmentData.com has been providing apartment data and marketing products since 1986. ApartmentData.com provides real-time access for property specific information, market surveys and historic submarket data for more than 3.5 million apartment units in Texas, Florida, Georgia, Arizona, North Carolina and Tennessee. For more information, contact Bruce McClenny at 800-595-8730.