NEWS
Human Resources
WHEN HR MEETS AI How artificial intelligence is changing Human Resources
The ability of ChatGPT and other comparable forms of generative artificial intelligence, or AI, to create human-like content has stoked fears that such technology might soon replace humans in a number of jobs. However, rather than replacing jobs, artificial intelligence has actually been working via automation or algorithm-based output for human resources professionals—and job hunters—for quite some time. “We help our customers process job applications … all the new-hire paperwork and connect them to payroll. If the manager wants to hire the person, they click one button. And we trigger an email that goes to the new hire,” says Dan Longton, president and CEO of HRgems Inc., dba Trait Set in Fort Myers. “This saves a lot of work for the business, and the applicant ends up getting all their new-hire work online. The manager never has to send in paper copies or sit down and spend 35 minutes with a new hire to complete all the I9s and W4s and sign off on handbooks and policies. The employee basically has to sign those electronically, the manager clicks the button to approve them, and then boom—the person’s hired and [their] information is sent off to the payroll provider.” Though using computer intelligence 84
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By Bill Wasinger
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