These are graphics I made during my graduation project at Deflt University of Technologys’ faculty of Industrial Design Engineering.The project is about creating a co-design tool for humanitarian professionals, to help them create products that address specfic challenges in the transition from emergency relief to development aid.
Short-term aid
Humanitarian transition
Long-term aid
Disaster!
Quality (of life, of housing etc.)
The current situation looks like this...
picture adapted from: Rodrigues Santos, A.L., Diehl, J.C. (2012), The Value of Design Thinking in Bridging the Gap Between Emergency Relief and Development (unpublished paper), Delft University of Technology, Delft, the Netherlands
Time
Elements of the Humanitarian transition
[
]
Short term / Goal oriented focus
Issues involving the spending or accumulation of money
Short term focus of (private) donors
]
Problems are underestimated
Differances in jargon
Millenium Development Goals
[
Each creating a new structure, within a community without Stadardized a structure solutions rather then tailor made
Mindset challenges The way of reasoning by NGOs or governments
Common goals Commonly known goals set for humanitarian aid
]
[
Politicalization of aid material
CNN factor
Politically dubious
[
Cross-cultural challenges
Providing funding
Societal processes
Takes a long time
Inadequat funding
No ‘exit strategies’
Looking for solution rather then progress
Get out when emergency is over
Getting locals involved
Land ownership conflicts
Coordination of tasks
Culture depending issues
Micro
Meso
Communities getting paid in aid materials
Supply chain management
Communities start moving by themselves
Aid quality management
Providing infrastructure
Ownership & Maintenance
Global recession
Social Entrepreneurship
New government vs NGO way of working
‘Encouragement of bad policy’
[
Debt relief
Education Risk reduction
Macro level : politics Meso level : organizational Micro level : field experience
[
]
Global trends that influence humanitarian activities
System redesign
The way the provided aid is distributed.
Macro
Sustainable developement
Aid effecting trends
[
Planning of activities
Execution of aid
Too many agencies present
‘Dependency syndrome’
Increading amount of natural disasters
Paris Declaration of Aid effectiveness
Position of sexes
]
Challenges that occur when working local people
[
Aid policy focus
]
Aid enabling policies on governmental to local level
Economy Both macro- and micro economical issues in area
]
]
The developed workshop process Reflect
Sensitizing
What is the problem?
Reflect
How do we solve the problem?
Reflect
Creative Problem Solving model (Buijs & Tassoul, 2007)
Reflect
} } } }
Sharing stories Exploring experiences & challenges
Common theme & issue selection Stakeholder analysis Reflection How to... Idea & concept generation Concept presentation List of solution requirements Reflection
Evaluation
The workshop tool concept
Selected issue
“Experiences are rarely shared, and re the gap between relief and developem project management.” (Glen Brigaldino
“Experiences are rarely shared, and re the gap between relief and developem project management.” (Glen Brigaldino
Why this issue?
This is what we will be working on.
Issue
We will be using these reasons later on in the workshop e.g. because we invest a lot of money on it, without satisfying
Local institutions
Your organizations
e.g. less people in need of constant care
Law inforcement, hospitals, local aid groups etc.
e.g. Engaging people
e.g. equip people with platform to build on
MSF, Red Cross, Cordaid etc.
an event or emotion
The refugee, the homeless etc.
Time
e.g. improved safety
Person you are helping
results
3. Quality is fostered through quantity; please add to, reverse, amplify or multiply each others ideas to achieve as many ideas as possible. Going over an idea multiple times only makes the idea better. 4. As a concequence of rule 3, every idea or concept that is presented here today is a product of the group and should be treated as such. When everybody adds onto each others ideas it becomes impossible to track who is the owner of which idea.
“With attention focused on the massive and pressing humanitarian relief operations and restoration [..], planning for medium and long-term recovery can take a back seat” (RICS, 2006)
Added values of the solution for...
2. As a consequence of rule 1, there is no right or wrong in any answer you give during this workshop.
“Experiences are rarely shared, and rehabilitation appears to be used [..] not as an approach to filling the gap between relief and developement, but rather as a gap-filler in their regular programme and project management.” (Glen Brigaldino, 1996)
Long-term aid
Rules of this workshop 1. Participants should postpone their judgement until the appropriate time in the workshop.
“Any international assistance to areas economic and civil systems [..], in orde (Michael Graf, 1997)
“In transition situations, the key is to develop national and international partnership in respect to primary health centres, with a clearly-defined, realistic and participative public health methodology.” (Stephane Du Mortier et al, 2010)
Imagine a solution to the issie is found, what are the
Short-term aid
Humanitarian transition
“Donors complain that it is hard for them to support projects that lack the proper paperwork. As a result, hospitals stand unfinished..” (The Economist, Jan 5th 2013)
Quality (of life, of housing etc.)
Disaster!
Please paste your post cards in the squares
Aid, design & collaboration
Welcome to the workshop!
During this workshop, requirements for new products and/or services that address collaboration opportunities within the humanitarian transition will be generated. This will be done by making use of a ‘bottom-up’ approach. Instead of traditionally looking at opportunities only, a bottom-up approach starts by examining the needs and wishes for a new solution and builds on these elements to develop new product requirements. Developing products this way incorporates in-depth knowledge of the situation into the development process and generates solutions that better fit the situations these products are designed for.
Reason 1
Introduction
Theme
what we see during the humanitarian transition
(scale 1: 6.2)
e.g. growth o GDP
ehabilitation appears to be used [..] not as an approach to filling ment, but rather as a gap-filler in their regular programme and o, 1996)
e.g.
e.g.
How can we
by using
increase safety?
a lock
e.g. How can we build a platform?
Reason 3
Creativity = non sense Designing = making sense Using = common sense Disposing = obsole sense
e.g. by making all our products connectable
World
“You cannot connect the dots looking forward, you can only connect them looking backwards” (Steve Jobs)
e.g.
e.g.
How can we
by making it
make products
out of
cheap?
one part
e.g. provide a feeling of home
e.g. be modular, so other product may be attached
“Trying to run [politics] without human relationships, is like trying to run a car without motor oil” (Jonathan Haidt)
e.g. fit into a glove box
“It always seems impossible until its done.” (Nelson Mandela)
“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” (Albert Einstein)
Least important
“We do not need magic to transform our world, we carry all the powers we need inside ourselves already.We have the power to imagine better.” (J.K. Rowling)
Solution requirements
“We cannot solve our problems with the same thinking we used when we created them” (Albert Einstein)
Concepts
How are we able to ... ?
“I've seen people try to connect [jazz] to other countries, for instance to Africa, but it doesn't have a damn thing to do with Africa.” (Art Blakey)
Now ask yourself, how can we use these requirement in our daily practice?
Break!
to it
Now ask yourself, how do we treat this issue in daily practice?
Rest of the world, not dealing with the issue at hand
Reason 2 Country Haiti, Pakistan, Somalia etc.
e.g. less cost, more effective solutions
All future solutions for the selected issue must...
“What you do [to provide better aid is] you shut up.You never arrive in a community with any ideas.” (Ernesto Sirolli)
p
of
‘Aid, design & collaboration tool’ v1.0 created by Guido Jetten, as commissioned by
Thank you for your participation!
ehabilitation appears to be used [..] not as an approach to filling ment, but rather as a gap-filler in their regular programme and o, 1996)
Most important
Paste an added value from last excercise here
in need must be accurately researched to avoid negating existing er to not disturb the pre-existing development already in effect”