40th Anniversary Hospitality News Magazine

HOSPITALITYnews FROM THE CECIL B. DAY SCHOOL OF HOSPITALITY ADMINISTRATION

Anniversary Edition 2013

CELEBRATION o f OUR PAST and a TOAST to OUR FUTURE

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WELCOME

A MESSAGE FROM THE PRESIDENT

A MESSAGE FROM THE DEAN

TO CONTINUED EXCELLENCE

TO FORTY EXCITING YEARS

As Georgia State University celebrates its centennial in 2013, I am delighted to mark the 40th anniversary of the Cecil B. Day School of Hospitality Administration. Much like our university’s humble beginning as an evening business school, the School of Hospitality was born from the hotel-restaurant administration department.

Today, it is the oldest, largest and only dual-accredited program in Georgia. Boasting a diverse student body with varied interests in the industry, the school is routinely ranked among the top 20 hospitality programs in the country and is supported by a strong industry board of more than 65 hospitality executives.

Guided by our strategic plan, Georgia State University is embarking on its second century focused on quality research and education, innovation inside and outside the classroom and laboratory. Now more than ever, more people are working hard to increase the value of a Georgia State degree, whether it be in hospitality or one of the many other outstanding programs offered here.

Congratulations on 40 terrific years of continued growth and advancement, and I look forward to marking future milestones of the Cecil B. Day School of Hospitality Administration in the years to come.

In 1996 the decision was made to incorporate the Cecil B. Day School of Hospitality Administration into the College of Business Administration — an ideal home because many of the skills required to succeed within the hospitality industry are the same skills required for success in business. Hospitality is the second largest employer in Georgia and is considered one of our key growth industries — it’s obviously considered big business.

Georgia State University and the Robinson College are celebrating their centennial during 2013. But we’re not the only ones with reason to celebrate. The Cecil B. Day School of Hospitality Administration is turning 40 years old. Throughout its proud 40-year history, the school has strived to provide a practical, cutting-edge and global education for more than 2,000 students and alumni. The keen focus on hospitality as a business has helped the school turn out students with the right skills and perspective to thrive in the hospitality industry.

The School of Hospitality also boasts a strong international presence through study abroad and exchange programs in Europe and Asia. In addition, the school is offering a new one-year master of global hospitality management degree, with an inaugural cohort beginning this fall.

On behalf of the entire Robinson College of Business, I’d like to offer my sincere congratulations to the Cecil B. Day School of Hospitality Administration, which has excelled in every area — from academic rigor to business relevance — and has been a continued source of pride for the Robinson College. We fully expect the next 40 years to be equally exciting and compelling.

Sincerely,

Congratulations on this important milestone.

Mark P. Becker President Georgia State University

H. Fenwick Huss Dean J. Mack Robinson College of Business Georgia State University

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FROM THE DIRECTOR

A YEAR TO CELEBRATE What an exciting year for us as Panthers! The Cecil B. Day School of Hospitality Administration is celebrating 40 years of educating the next generation of hospitality executives and Georgia State University is proudly turning 100.

As we begin this year of celebrations, we want to honor the man for whom the School of Hospitality is named. Cecil B. Day, the founder of Days Inns, left behind a legacy of excellence and generosity. A portrait of this icon of hospitality can be found on page 10.

With our 40th anniversary, let us also take a look back at our vast history. The last four decades have been characterized by growth in numerous areas, including enrollment, facilities and curricular advances in preparing industry leaders. Since our first class sessions in 1973, our program has had a constant connection to the surrounding hospitality industry. With many of the major venues opening in the late 1960s and early 1970s, the hospitality program was developed out of the need for trained professionals ready to enter the workforce. A timeline of the last 40 years can be found in the coming pages.

Forty years later, the School of Hospitality is positioned for an exciting future. Georgia State University is a vibrant part of downtown Atlanta that continues to grow in status and impact throughout the nation as well as worldwide. The success of the School of Hospitality is linked to many integral factors over the years: outstanding faculty and staff, energetic and talented students and alumni, university support and industry involvement.

It is an honor and privilege to serve as director of the Cecil B. Day School of Hospitality Administration since 2002, and I look forward to the continued celebrations we have planned.

It is my hope that you will attend one of our many events as we celebrate our history and toast to our future.

Best wishes,

CONTENTS AC ADEMICS

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I N D U S T RY N E W S F E AT U R E S

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100 Years of Georgia State – 8 Cecil B. Day – 10 Forty Alumni – 12 Forty Milestones – 20 The Family Business – 24 A Conversation with – 30 Debby Cannon ALUMNI LISTING

Debby Cannon, Ph.D. Director, Cecil B. Day School of Hospitality Administration

The Cecil B. Day School of Hospitality Administration is committed to academic excellence in the development of students for leadership roles in the hospitality industry. We prepare students for such positions by pursuing ethical, innovative and value-enhancing strategies in a culturally diverse and technologically advanced world. We serve our local, regional, national and international constituencies through research, teaching and outreach activities.

The school achieves its mission by offering a relevant, up-to-date curriculum in a teaching and learning environment that emphasizes continuous improvement.

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F A C U LT Y & S TA F F

BOARD MEMBERS

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OLD SCHOOL. NEW SCHOOL. The hospitality program began as a two-year degree program with fewer than 12 students in the classroom. Today, the Cecil B. Day School of Hospitality Administration has more than 700 students, 16 faculty and state-of-the-art facilities such as the Culinary Learning Center (pictured) on campus and the Hospitality Learning Center within the Georgia World Congress Center.

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ACADEMICS

EACH YEAR THE SCHOOL OF HOSPITALITY ADMINISTRATION AWARDS A NUMBER OF STUDENT SCHOLARSHIPS.

THIS YEAR, THE SCHOOL OF HOSPITALITY AWARDED $34,500 IN SCHOLARSHIP DOLLARS

TO DESERVING HOSPITALITY STUDENTS. SCHOLARSHIP APPLICATIONS ARE AVAILABLE

FOR COMPLETION IN MID-JANUARY. CRITERIA FOR HOSPITALITY SCHOLARSHIPS VARY WITH THE FUNDING SOURCE BUT GENERALLY

INCLUDE SCHOLASTIC PERFORMANCE, WORK EXPERIENCE, EXTRACURRICULAR ACTIVITIES,

CAREER GOALS AND

FINANCIAL NEED. THE CECIL B. DAY SCHOOL OF HOSPITALITY ADMINISTRATION

IS PROUD TO RECOGNIZE

THE FOLLOWING 2013 SCHOLARSHIP RECIPIENTS. 4 6

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Cecil B. Day Scholarship in Hospitality Achievement — established in memory of the founder of Days Inn Hotels and the namesake of the School of Hospitality. It is presented to hospitality majors based on academic achievement, school and community involvement and work experience.

Jaemin Hwang Tierra Tucker Christina Choi LaDarius Pugh Amber Warneke Sara Howard Erica Wilson Concierge Society of Atlanta Kevin Roach Memorial Scholarship — funded by the professional association for hotel concierges in Atlanta, is in memory of Kevin Roach, a longtime hotel employee who was dedicated to quality guest service. The Concierge Society of Atlanta presents this scholarship to hospitality majors with work experience in the hotel industry in a concierge or guest service capacity.

Windsor Neal Samantha Charles Margaret Lupo Scholarship in Restaurant Management — in memory of Margaret Lupo, founding owner and operator of the highly regarded Mary Mac’s Tea Room.

Lupo was a leading restaurant entrepreneur known for her southern hospitality. This scholarship is awarded to a hospitality student with restaurant management career goals.

Jianfeng Li

Spurgeon Richardson Scholarship in Hospitality Leadership — in honor of Spurgeon Richardson, a leader in Atlanta’s hospitality community for decades. Richardson was president and CEO of the Atlanta Convention & Visitors Bureau for 17 years. In this role, he positioned tourism as one of the city’s top economic drivers and helped Atlanta develop into a world-class city.

Hunter Realty Scholarship in Hotel Development — established by Hunter Realty, a leading hotel broker since 1978. In addition to recognizing academic performance and work experience, preference is given to students with career plans in hotel development and double-majors in hospitality and real estate or finance.

International Foodservice Manufacturing Association Foundation Scholarships — are awarded on the basis of merit to students who work in the foodservice industry and have career interests in this sector.

Austin Hawkins Joe Stephenson

Jamie Shiver

Robert R. King Memorial Scholarship in Hospitality and Tourism — in memory of Robert King, a leader in Georgia’s hospitality industry as president of the Georgia Hospitality and Travel Association. It is presented to hospitality majors based on academic achievement, school and community involvement, and work experience.

American Hotel & Lodging Association Educational Foundation Cecil B. Day Memorial Scholarship — awarded by the American Hotel & Lodging Association Educational Foundation to affiliated universities such as Georgia State University. In 1981 a scholarship fund was established in memory of Cecil B. Day from the Cecil B. Day Investment Company.

To date, 702 scholarships have been awarded to students across the nation.

Alyssa Bonzek Heather Denny

Julian Fontenot John Garrett

John Jordan Scholarship in Hospitality Club Management — established in honor of John Jordan, a national leader in the private club industry. Jordan was the general manager and CEO of the Cherokee Town and Country Club for more than 46 years. During his career, he was elected president of the Club Managers Association of America. This scholarship is presented to a hospitality major with a career interest in club management.

American Hotel & Lodging Association Education Foundation Rama Scholarship for the American Dream JHM Hotels, Inc. established the Rama Scholarship for the American Dream with a $1,000,001 endowment. The five Rama brothers, principals in the company, emigrated from India to pursue their American Dream. The fund, established on the 25th anniversary of the brothers’ first hotel purchase, encourages others to create their own American Dream.

Hospitality Financial & Technology Professionals Scholarship — established by the international professional association Hospitality Financial and Technology Professionals.

This scholarship is presented to a hospitality major based on career interest in the financial and/or technical specializations, academic achievement, school and community involvement, and work experience.

Xinrui Zhang Atlanta Hospitality Alliance Scholarship — established by the Atlanta Hospitality Alliance (AHA).

Founded in 2009, AHA provides a forum for networking and professional development to Atlanta-area hotel owners, developers, operators, franchisors and professional service providers. This scholarship is presented to hospitality majors based on career interest in hotel development or management, academic achievement, school and community involvement, and work experience.

Corey Braxton

Mai Harris Matthew Hoffman Esther Yi

Stacey Fleming Kadeeja Peterson

Vivian Lee Shakira Harris Doug Weaver

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INDUSTRY NEWS

BUSINESS MANAGEMENT INSTITUTE AND GEORGIA STATE:

A COLLABORATIVE JOURNEY

MOVING FORWARD SINCE 1989 The BMI programs have grown in size and location. Today, BMI I and the review courses are held within the Hospitality Learning Center within the Georgia World Congress Center.

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he Cecil B. Day School of Hospitality Administration’s longest partnership has been with the Club Managers Association of America (CMAA), which represents more than 7,000 managers at 3,000 private clubs around the world.

In the early 1980s, CMAA’s leaders saw the need for a formal academic program for club industry professionals.

Taking into consideration that managers in all phases of their careers need instruction, education or inspiration, the concept of the “lifetime professional development program” was born. The vision was realized as a multi-campusbased program that provides tangible career benchmarks by which managers can track their progress and strive for various levels of competency, including a respected certification.

The Business Management Institute (BMI) was developed by School of Hospitality faculty member Joe Perdue

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and a cadre of leading local club managers. This five-day professional development program officially started in 1988 and has become the most extensive and esteemed education program within the private club industry.

“BMI was born right here at Georgia State,” says Perdue, who also is the academic adviser for CMAA. “I worked with several leading club professionals and educators to develop a course that set the highest standards in the club industry. Having a wellrespected professional development course based in a university setting has brought credibility to the club management profession.”

Today, CMAA’s BMI program is an in demand and flourishing series of weeklong courses that has produced more than 12,750 graduates. It is one of the most respected educational initiatives in the hospitality industry. Each program is an intensive learning experience employing the latest teaching methodology, real-life examples and

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pertinent information in a structured academic environment. Benefiting from the expertise of professors, industry experts and experienced club managers, students delve into the myriad topics that make club management such a fascinating profession.

There are five levels of BMI, including programs at California Polytechnic University (BMI II), Michigan State University (BMI III), Cornell University (BMI IV) and the University of Nevada Las Vegas (BMI V), along with various elective courses.

Georgia State hosts two BMI I programs and two certification review courses each year. Completion of certain BMI programs is a prerequisite for the Certified Club Manager examination.

CMAA and the Georgia Chapter of CMAA are also sponsors of the school’s Hospitality Learning Center, a dedicated classroom within the Georgia World Congress Center. Graduates of the Cecil B. Day School of Hospitality Administration rank among some of the country’s top certified club managers.

T HE HU NT ER HOT EL CO NFEREN C E

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ne of the nation’s top three hotel investment conferences, The Hunter Hotel Conference celebrated its 25th annual gathering March 20-22 at the Atlanta Marriott Marquis.

Founded in 1989 by Bob Hunter, chief executive officer of Hunter Realty Associates, Inc. and the Cecil B. Day School of Hospitality Administration, the Hunter Hotel Conference has brought together influential leaders in the lodging industry to discuss the real estate and financing issues facing hotel owners and operators.

“Many years ago, I contacted the School of Hospitality about the idea of partnering with an upcoming hotel investment conference,” says Hunter.

“There was a need for an event to bring major stakeholders together in hotel development in the mid-scale market. The School of Hospitality at Georgia State University has been a valuable supporter of the growth and expansion of the Hunter Hotel Conference through student and faculty involvement.”

“The partnership between Hunter Realty and the School of Hospitality is one of our most valuable industry relationships,” says Debby Cannon, director of the School of Hospitality.

“Students and faculty have had the opportunity to network with the top industry leaders in hotel development and learn from

the many stellar keynote speakers.”

Now in its 25th year, the Hunter Hotel Conference, a national owners’ investment event, has attracted hotel owners from across the country. This continued expansion caused its staffing needs to increase.

“We recently hired a hospitality graduate from Georgia State who volunteered as a student and now has an important role in the planning and execution of our conference,” Hunter says.

“To me, this signifies not only the caliber of graduates and the strong academic foundation provided through the School of Hospitality, but also the fact that we have a direct pipeline between the school’s talent and career opportunities.”

Hunter’s involvement in Georgia State’s hospitality program does not stop there. He has served on the industry board since 2001 and has played an important role in building industry support and helping to establish the program’s reputation within the hospitality industry.

“Bob’s support of our program is so exceptional that he established the Hunter Realty Scholarship in 2005 to provide financial help to students who have career goals in hotel development, hotel real estate or finance,” says Cannon.

“Countless students have benefited because of his belief in our mission and our program.”

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GEORGIA STATE: MAKING HISTORY SINCE 1913 he history of Georgia State began time the institution became the Atlanta in 1913 when it was founded as Division of the University of Georgia. the Georgia Institute of TechnoloBy 1955 the Board of Regents came to gy’s Evening School of Commerce. realize the Atlanta Division was acquiring Holding classes in rented space in downa destiny and an identity of its own. The town Atlanta, the school moved its location Regents separated Georgia State from the several times to surroundings that could University of Georgia and, because its accommodate the increasing enrollment. specialty was to be business, it was named Wayne S. Kell, distinguished member of the the Georgia State College of Business Georgia Tech staff, directed the school durAdministration. By 1961, as the functions ing this early period, having been appointed of the institution had enlarged its mission, by the institution’s president and trustees to the Board of Regents changed the name to “take charge of the evening classes in the Georgia State College. new science of business.”

This new name was needed to reflect The institution continued to grow under the direction of two subsequent directors affiliated with Georgia Tech. John M. Watters, a GEORGIA STATE IS BUILT ON dean at Georgia Tech, was director A BROAD CONCEPT OF A of the school from 1918 until 1925, MODERN URBAN INSTITUTION when Fred B. Wenn, a professor in the school, succeeded him. In 1928, BASED ON A FOUNDATION OF Dr. George M. Sparks became GIFTED FACULTY AND BASIC director of the institution at a time when Georgia and the nation PROGRAMS DEDICATED TO moved into a severe economic BRINGING THE REWARDS OF depression. He later served as the LEARNING TO THE COMMUNITY first president. Sparks Hall, a major building on the campus housing AT LARGE THROUGH FORMAL administrative offices and classAND INFORMAL PROGRAMS. rooms today, recognizes his contribution to the institution.

The economic circumstances of the state and the nation in the the expansion of the academic program of 1930s brought Georgia State’s first period the institution, which began shortly after of independence. When the reorganization 1957 when Noah Langdale Jr. became the of state government created a Board of second president upon the retirement of Regents to govern the University System Dr. Sparks. Under Langdale’s leadership, the of Georgia, the Regents decided the school bachelor of arts and bachelor of science should be an independent college in the degrees were offered in addition to the new system, calling it the University System undergraduate business degree, and the of Georgia Evening School. master of business administration degree Independent throughout the Depression and began the advanced degree program.

World War II, the school was incorporated These additions were joined by other by the Board of Regents into the program master’s degrees and doctoral programs, of the University of Georgia in 1947. At that

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eorgia State University has evolved from an evening school of commerce to a dynamic urban research university within the heart of Atlanta. The growth of Atlanta, the diversity of its population and the prospect of Atlanta as a major communication and transportation hub, an international city and a financial center have given the university a new place in higher education. The university has experienced extraordinary growth in numbers of students, physical facilities and quality of education as it seeks to meet the challenges of providing a broad range of educational opportunities in the largest and most diverse population center in the state.

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the first doctorate being conferred upon a student in 1965.

In recognition of the academic advances made by the institution and the services it offered to students and to the community, the Board of Regents in 1969 changed the school’s name once more to Georgia State University.

On July 1, 1987, Langdale assumed special responsibilities of the chancellor and Dr. William M. Suttles was appointed acting president. Later, the Board of Regents recognized Dr. Suttles’ important contributions to Georgia State for more than 40 years by naming him Georgia State’s third president. On July 1, 1989, Dr. John Michael Palms became the university’s fourth president. At the departure of Dr. Palms, Dr. Sherman Day was appointed acting president on March 15, 1991. A year later, Dr. Carl V. Patton was appointed the fifth president of Georgia State, on July 1, 1992. Patton defined Georgia State’s mission as a research institution. In January 2009 Dr. Mark P. Becker assumed the presidency of the university upon Patton’s retirement.

Dr. Becker brought an international vision and football to Georgia State, ushering in a new era of campus life, school spirit and Panther pride.

Georgia State is built on a broad concept of a modern urban institution based on a foundation of gifted faculty and basic programs dedicated to bringing the rewards of learning to the community at large through formal and informal programs.

The early buildings, whose names recall the pioneering spirit of early leaders, are now joined by well-designed new structures that provide a modern setting for Georgia State’s fulfillment of its threefold mission of teaching, research and public service.

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CECIL B. DAY: A MAN OF HOSPITALITY

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ecil Burke Day, founder of Days Inn, embodied the American dream. Committed to providing the traveling public with quality rooms and courteous service, his Atlanta-based lodging company grew from a single motel into a system of more than 300 hotels in the United States and Canada.

Born December 10, 1934, to the Rev. Ron and Kathleen Day, Cecil was raised in Savannah, Ga., with a strict set of values and ethics.

It was these same beliefs his mother and father instilled in him that led to the core business values upon which he built his simple motel concept. Day recognized that affordable lodging accommodations were in short supply in America. To fill the void, he developed motels with clean, comfortable, moderately priced rooms.

Day started his business in 1970 with one motel on Tybee Island, Ga., and within eight years, more than 300 Days Inns dotted the North American landscape. Day possessed natural business acumen. That, coupled with a fantastic imagination and extraordinary perseverance, was a prime ingredient in his march toward success.

One final ingredient in Day’s success story was his core beliefs and values. To him this meant treating everyone — from the most modest employee to the shrewdest customer — with dignity, respect and fairness. He was respected in the community because he gave of his time and wealth to worthy organizations.

By the time of Day’s death at age 44, he had amassed a multimilliondollar fortune he generously shared with many charitable institutions, schools, nonprofits and churches. Day’s legacy lives on through his generosity and philanthropy.

The Cecil B. Day School of Hospitality Administration is named in honor of the late founder of the Days Inn chain. Day is remembered as an astute businessman who developed Days Inn to national prominence.

His legacy of excellence is the foundation upon which the program bases its philosophy for preparing future generations of hospitality executives.

Opposite page, top left: Cecil and his wife, Deen, in 1972; middle left: a rendering of one of the first high-rise Days Inns; bottom left: Cecil B. Day’s formula for success was grounded in the motto “Find a need, then fill it.”

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FROM DEEN DAY SANDERS AB, 1961; DISTINGUISHED ALUMNI AWARD RECIPIENT, 1984 “The creation of the Cecil B. Day School of Hospitality and having it named for Cecil has been a source of pride for our family.

Georgia State University played an important part in our lives before the naming of the Cecil B. Day School of Hospitality. Robert Sparks, the son of Dr. George Sparks, a past president of Georgia State, introduced me to Cecil Day in 1952. We married very young and both graduated from college after our children were born.

Cecil Day graduated from Georgia Tech in 1958 and kept the four children at night for me to finish at Georgia State in 1961.

It was important to us to have a degree and we knew that tenacity is a word that should be in the vocabulary of anyone who expects to succeed in life. A ‘Keep On Keeping On’ attitude was a watchword for the Day family and Day honor, ‘Be a person of your word.’”

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OUTSTANDING

From private club managers to food and beverage directors, revenue and financial analysts to hotel managers, the 40 distinguished alumni listed here stand out among the 1,600 graduates of the Cecil B. Day School of Hospitality Administration.

Current faculty, past program directors and industry board members contributed to the development of this list, acknowledging those who continue to support the hospitality program at Georgia State University in many ways.

These 40 alumni know the value of a Georgia State degree and give of their time, efforts and gifts to ensure that the next generation of hospitality leaders receives the same quality education as they did, graduating prepared to meet the challenges and opportunities of this industry. It is our hope that this list of outstanding Panthers will inspire fellow alumni of all ages to give back, as these 40 already have.

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ALTON M. CALHOUN, CCIM, ’83 (1) Calhoun, managing director with Jones Lang LaSalle, co-leads the Select Service Division of Jones Lang LaSalle’s Hotels & Hospitality Group. Based in Atlanta, Calhoun specializes in arranging portfolio transactions of hotels or hotel notes and the disposition of small to medium-sized lodging companies.

Since 1990 he has been responsible for the disposition of more than 750 hotels. Calhoun holds a Bachelor of Science degree from Georgia State where he graduated magna cum laude. He also holds the prestigious CCIM designation and is a frequent presenter at hotel industry conferences.

KAYE CHON, PH.D., ’84 (2) Chon is Dean and Chair Professor of the School of Hotel and Tourism Management at The Hong Kong Polytechnic University.

A former hotel manager and tourism industry consultant, Chon graduated from the University of Maryland (A.A.), Georgia State University (B.S.), the University of Nevada, Las Vegas (M.S.) and Virginia Tech (Ph.D.). One of his co-authored books, “Welcome to Hospitality: An Introduction,” has been adopted as a textbook in more than 100 hospitality education programs worldwide.

DAVID SHEPPARD, CCM, ’85 (3) Sheppard began his club management career at Willow Springs Country Club in Roswell, Ga. He then worked as the clubhouse manager of The Commerce Club from 1986 to 1990.

In June 1990 he had an opportunity to work at

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the Piedmont Driving Club as the club manager for two years, hosting high end weddings and events for more than 900 guests.

In June 1992, he accepted the club manager position at the Atlanta Athletic Club, where he was active in the planning and execution of the AT&T Professional Tennis Challenge for eight years, and the 2001 PGA Championship and 2002 U.S. Junior Boys Amateur Championship.

Sheppard accepted the general manager position at Ansley Golf Club in 2003. David has planned and executed the 2005 U.S. Women’s Amateur Championship at Ansley’s Settindown Course in Roswell, Ga. He is an active member of the School of Hospitality’s Industry Board and a frequent guest lecturer.

company system supervising half the company recruiting teams, concurrently developing and implementing the company-wide campus relations programs.

Mallory coordinated the construction efforts to complete the School of Hospitality’s Culinary Learning Center, which opened in 2008. With a passion for Georgia State and students’ career development, Tom was selected as the 2010 Hospitality Alumnus of the Year, University Career Services Employer Partner, in 2011 and named to the Georgia State Alumni executive board in 2012. This spring, Mallory was recognized by Waffle House executive leadership for his outstanding performance and people excellence.

ROBYN GILLESPIE, PMP, ’86 (4) Gillespie brings more than 25 years of experience to her role as program director at Czarnowski. She earned a B.S. in hospitality administration, which laid the groundwork and provided a natural segue to leading integrated event marketing programs. Gillespie has worked in every facet of the exhibit and event world including operations, field services, finance, account management, client services and strategic development.

LESLIE PCHOLA, ’87 (6) Pchola is the area vice president, southeast, for Hilton Worldwide covering owned and managed assets in Georgia, Alabama, Louisiana, western Florida and South Carolina. Pchola, a 19-year veteran of Hilton Worldwide, most recently held the position of general manager of Austin’s largest premier convention hotel, Hilton Austin, featuring 800 guestrooms and 70,000 square feet of meeting space. Prior to her move to Austin in February 2009 she was the hotel manager of the downtown historical property, Hilton Chicago, where she oversaw the management and day-to-day operations of all departments within a 1,54-room luxury convention hotel.

She began her career in 1988 at Hilton International Toronto as part of Hilton’s Professional Development Program.

Throughout her tenure with Hilton, she has

THOMAS M. MALLORY, ’86 (5) Raised in Savannah, Ga., Mallory graduated from Georgia State in 1986 when the hospitality program was within the College of Public & Urban Affairs. Mallory joined Waffle House in 2000 as people director for the restaurant chain. In his role, Mallory works across the

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held positions in corporate offices both in Atlanta, as operations analyst for the eastern region, and in Beverly Hills, as manager of operations analyst for the corporate finance department. Pchola has held property executive positions with Atlanta Hilton as resident manager and Hilton Cleveland East as general manager.

CLAUDINE D. GALLAGHER, ’91 (8) Gallagher works as global supplier relations manager for BCD Travel, a leading provider of global corporate travel management. Gallagher is responsible for the operations management of more than 25 preferred hotel partners within the North Amercian market. Prior to joining BCD Travel, Gallagher worked for Hyatt Hotels and Resorts, and Budgetel Inns.

CHARLES MARVIL, ’88 Marvil has an extensive background in independent and corporately owned restaurants. He is the director of operations for the Bhojanic Restaurant Group, which includes two full-service restaurants and a catering operation featuring award-winning traditional, home-style Indian cuisine. His career includes general management positions with some of Atlanta’s finest restaurants, including Woodfire Grill, Prime and the Atlanta Grill at the Ritz-Carlton, Atlanta.

HARDEN PERRY III, ’92 Perry is director of quality and style for the Renaissance World Golf Village Resort in St. Augustine, Fla. He is responsible for maintaining four-diamond cleanliness standards for the 301-room property. He also oversees the housekeeping and laundry team responsible for upholding quality standards throughout the resort. Prior to his move to Florida, Perry was executive designer of the Grand Geneva Resort and Spa in Lake Geneva, Wisc.

DALE P. GUSTAFSON, CMP, ’90 (7) Gustafson is the director of sales and marketing for the Embassy Suites Atlanta-Galleria and is a 25-year veteran of the hotel industry. He has served as sales manager for Renaissance Hotel, InterContinental Hotels, Radisson, Starwood, Marriott, Omni and Hilton. Gustafson received the 1989 Hotel Student of the Year award and earned his Certified Meeting Professional distinction in 1999. In 2009, Dale was instrumental in re-chartering the Hospitality Alumni Club and is a past president of the Alumni Club.

EVE DEAN, ’93 (9) Dean is area director of performance improvement for The Ritz-Carlton Hotel Company, where she is responsible for leading the quality processes and programs at 11 properties in the northeast region. In 2012, The Ritz-Carlton, Charlotte, hotel, which also falls under Eve’s purview, led the company in guest engagement, the organization’s key metric.

Prior to joining The Ritz-Carlton, Dean was a market director of human resources for Marriott International, Inc., where she was responsible for all human resources functions

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LYNNE M. CARR, CMP, ’93 (10) Carr is a conference manager with the Georgia Society of CPAs, the premier professional association for CPAs in Georgia.

She works closely with member task forces to plan the GSCPAs annual practice-related conferences, including the Southeastern Accounting Show, one of the largest CPA events in the Southeast. Carr is a member of MPI, and earned her CMP designation in 2008 and was awarded meeting planning student of the year in 1992.

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12 MAX D. TORRENCE, ’93 Torrence is district manager for Jason’s Deli, covering the Georgia and South Carolina markets. He is the son of a career Army officer, spending most of his early school years in interesting places around the globe. While attending Georgia State, Torrence was involved in student life as a member of the student senate and Sigma Nu fraternity. Torrence joined Jason’s Deli in 2002, opened several stores and then became general manager of the Georgia training unit in 2004. While a general manager, he was recognized as General Manager of the Year 2007 and was cited for “Outstanding Customer Service of the Year 2007.”

KEVIN GAFFNEY, ’94 (11) Gaffney is a tradeshow expert with a focus on sales, marketing and strategic planning. He works for Nielsen Expositions, a division of the Nielsen Company, where he is group show director for the Medtrade and Medtrade Spring tradeshows. Gaffney serves on the Industry Board of the Cecil B. Day School of Hospitality Administration and is a supporter of the Georgia State student chapter of IAEE, the International Association of Exhibitions and Events.

ROBIN KREITNER, ’94 (12) Kreitner is senior catering sales manager at The Ritz-Carlton Lodge, Reynolds Plantation. Prior to this position she was with The Ritz-Carlton, Atlanta, as a senior sales catering manager where she handled the corporate and social market. From 1999-2005 she founded and managed a successful wedding and event planning company called Wedding Essentials. Some of Robin’s accomplishments are being an active member of the National Association of Catering Executives; Leader of the Quarter nominee 2008 and 2009 at The Ritz-Carlton, Atlanta; Gold Standard Award nominee in 2010 for The Ritz-Carlton Hotel Company, and 2010 winner of the Outstanding Manager Award sponsored by the Georgia Hotel and Lodging Association.

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for two flagship luxury resort properties in Arizona. Dean has also held leadership roles in organizations such as Interstate Hotels and Resorts, Starwood Hotels and Resorts, The W Chicago Lakeshore Hotel and Westin Chicago River North.

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STEVEN LONIS-SHUMATE, PH.D., ’94 (13)

Upon graduation from the Georgia State Hospitality Management Program in 1994, Lonis-Shumate enrolled in the master of hotel, restaurant, and tourism administration program at the University of South Carolina where he earned his degree in 11 months and served as a graduate research and teaching assistant.

After earning his master’s degree, he went on to pursue his doctoral degree before accepting a position at Tuskegee University as assistant professor and program coordinator of Hospitality Management in the Andrew F. Brimmer College of Business and Information Science.

BRYAN WILSON, ’94 (14) Restaurateur Wilson earned his B.B.A. in accounting in 1990 and then returned to Georgia State to complete his B.S. in hospitality administration in 1994. Wilson worked for the Capital City Club and the Buckhead Life Restaurant Group before opening Harvest Restaurant, Dish Restaurant and most recently Shorty’s, an American pizzeria with locations in Toco Hills and Lawrenceville Highway.

Her experience includes six years at the Atlanta Convention & Visitors Bureau, and11 years at the Hinman Dental Society, which included four years as associate executive director and seven years as exhibits coordinator.

Rhodes dedicated herself to association management in 1997 when she opened the doors to her own company. The Association Group Inc. is a full service and support company specializing in managing day-to-day functions and creating spectacular meetings, events and tradeshows for nonprofit and professional organizations. The company’s mission is to deliver exceptional value and facilitate successful completion of annual organizational objectives by providing efficient, courteous and complete services to clients.

GARY W. LANNEAU, JR., CCM ’95 (15) After obtaining a degree from The Culinary Institute of America in 1988, Lanneau continued his studies at Georgia State and embarked on a career in the hospitality industry, earning a degree in hospitality administration. Lanneau worked for The Ritz-Carlton Company and Cherokee Town and Country Club before becoming general manager of the Piedmont Driving Club in 1997.

Lanneau serves on the School of Hospitality’s Industry Board and is a frequent guest speaker.

KATHY BROOKS RHODES, ’95 Rhodes, owner and president of The Association Group Inc., is a 30-year veteran of the hospitality industry with a B.S. degree in hospitality administration from Georgia State.

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F E ATU R E S

HANS RUEFFERT, ’95 (16) Chef, restaurateur, cookbook author, educator and motivational speaker are all titles Rueffert wears comfortably, and cancer survivor can be added to that roster. Rueffert’s career includes a few twists and turns that most culinary professionals have never experienced, including a near-win of the 2005 series Next Food Network Star.

His cookbook, “Eat Like There’s No Tomorrow,” makes mention of his health detour and goes on to show how it refocused him on the critical importance of fresh, local ingredients, a sensible appreciation for the role food plays in life and the pure joy of eating well.

Despite having no stomach and not much of an esophagus, full-tilt energy is his daily norm. Aside from his work as a restaurateur, Rueffert has starred in numerous productions for public television, such as “Hans Cooks the South” and “Hans Cooks the World.”He offers culinary instruction at the Piedmont Hospital Group’s Cancer Wellness Centers and hosts Home Depot’s internal webinars for their 60,000 employees, encouraging enjoyable healthy cooking and eating practices.

KAIRAS MISTRY, ’96 (17) Mistry, a 20-year veteran of Marriott International, began his career in the central reservations office during his undergraduate years. Later, Mistry became a system trainer traveling across the U.S. training new associates while testing the now-current software system which is in use across the Marriott portfolio.

Today he works in software training design and development for domestic and international properties.

KYLE SHIELDS, ’97 (18) Shields is the premium sales director for the Georgia Tech Athletic Association. Into his eighth year at Georgia Tech, he is responsible for the sales, retention and management of all premium seats for football and men’s basketball. This includes 70 football suites, 2,100 football club seats and 500 seats in the basketball club for a combined revenue of more than $3 million in sales to the athletic association. Shields is also in charge of 15-20 game-day staff.

WILEY J. HAAB, CCM, ’97 Haab began his club management career at the Atlanta Athletic Club in 1983. While working and paying for school, Haab was Georgia State student chapter president of CMAA before graduating in 1997. Upon graduation, he was offered a position as assistant manager under the leadership of Mead Grady. Today, he serves the members and guests as general manager of the Peachtree Golf Club after obtaining his CCM distinction in 2008. Haab is the 2012 recipient of the Hospitality Alumnus of the Year Award.

NIELS C. RICHARDSON, ’97 (19) Richardson wanted to study the restaurant industry from the inside out, putting his

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teachings to work in the business world while taking his business world experiences to the class room. Seven years ago, Richardson joined the team at Atlanta Fixture & Sales, one of the leading foodservice equipment dealers in the nation. He has become one of the go-to layout design specialists in the city, state and country, having assisted in designing some of the most recognized and awarded restaurants in the country.

KEITH BROOKS, ’98 (20) Brooks is general manager of the Hampton Inn Stone Mountain managed by Atlantabased Hotel Equities. He directs a staff of 25 associates at the 112-room property and is responsible for overseeing all the financial and management operations of the hotel, including hiring the employees, meeting budget goals and representing the company in the community.

With nearly 20 years of experience in the hospitality industry, he spent his first 13 years with Marriott properties before joining the Hotel Equities team in 2005.

EVAN L. KAINE, ’00 Kaine is a principal at Kaine Law, LLC and concentrates his practice on personal injury matters, including motor vehicle accidents, dog bite attacks, slip and fall incidents, and wrongful death. Kaine is a part-time instructor teaching hospitality law at Georgia State and was selected as the 2011 Hospitality Alumnus of the Year award recipient .

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DAVID R. RUDDELL, CCM, ’00 (21) Ruddell has worked as the general manager of the Idle Hour Country Club in Macon, Ga., since 2009. Prior positions include assistant manager and clubhouse manager of the Dunwoody Country Club and assistant manger of the Marietta Country Club. While attending Georgia State, Ruddell served as student chapter president of CMAA and director of the Georgia Chapter of CMAA after graduation.

LANELLE HENDERSON, ’01 Henderson is a marketing expert with more than 15 years of experience helping small businesses, nonprofits and associations apply the power of relationship marketing to grow their organization. She has educated more than 10,000 small businesses in Georgia and Alabama on behalf of Constant Contact since joining the team in 2011 as its regional development director, educating clients on the uses of email marketing, event marketing and social media marketing.

JAMES R. TAYLOR, ’01 (22) As national account director, client services, for The Freeman Company, Taylor works with internal and external clients such as Experian and PacificLIFE to manage the creation, production and analysis of world-class events.

He is responsible for the integration of event management, communications, strategic direction, project management and creative input/oversight for corporate clients across all market segments.

AUTUMN SIMERSON, ’04 (23) Simerson began her career in hospitality while studying at Georgia State. In 2010, Simerson and her dog, Archie, moved to Jackson, Miss., to join Drury Hotels as general manager of the Drury Inn & Suites. In 2012, she was selected to Drury’s regional manager in training program before becoming manager of the 178room Drury Inn & Suites in St. Louis in spring 2013. She continues to use the resources of the Georgia State School of Hospitality and was involved in the re-chartering of the Hospitality Alumni Club.

KATIE MIKNIS PEREIRA, ’04 (24) Conference Manager Pereira manages logistics, sponsorships and exhibits for a diverse range of clients at Meeting Expectations. Previously, she served as a registration coordinator, handling multiple clients’ registration needs, including building online forms and managing on-site logistics. She lives in Marietta with her husband Jorge.

JULIEN SAUNDERS, ’05 (25) Saunders is a channel integration manager for the InterContinental Hotels Group (IHG).

He is responsible for supporting the distribution marketing strategy for all IHG brands, including InterContinental, Holiday Inn and Crowne Plaza hotels in Washington, D.C., Boston and Philadelphia.

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JESUS GARCIA, ’06 (26) Garcia is the international sales and marketing manager with the Atlanta Convention and Visitors Bureau, focusing on Latin American, Caribbean and certain Asian markets.

His experience at maintaining efficient operations and creating brand awareness has allowed him to position Atlanta as a premier leisure destination, increasing annual visitation to Atlanta to more than 37 million travelers.

ROSS BRUCE, ’09 (27) As revenue manager for Starwood Hotels of Atlanta, Bruce manages a team of 14 reservation coordinators and revenue analysts.

He is involved with revenue optimization projects that affect all of Starwood. Most recently, Bruce has been involved with the development, improvement and implementation of Starwood’s Rational and Dynamic Pricing system. With this implementation Starwood is changing its property management systems, revenue management systems and the overall personalization of experiences at Starwood Hotels.

ALLAN KIEFFER, ’00 (28) Kieffer’s nontraditional career has given him a “jack of all trades” background with the mentality that no project is too hard or too unconventional. He started as a line cook at 17 and worked in various restaurants until his early 20s. Upon graduation from Georgia State, he started with Pappas Restaurants as the beverage manager of the extremely high-

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F E ATU R E S

Sweet Experience!

The Cecil B. Day School of Hospitality Administration is celebrating its 40th anniversary with a yearlong distinguished lecture series. The series is designed to provide students with access to industry leaders and executives from various segments within the hospitality industry. Guest lecturers are sharing their views on successful management styles, possible career paths and future industry trends. “We want to expose our students to leaders within the world of hospitality,” said School of Hospitality Director Debby Cannon, “and what better way than through a lecture series featuring nationally and internationally renowned experts?”

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volume Pappadeaux Seafood Kitchen in Norcross, Ga. Today, Kieffer is with Atlanta-based Fifth Group Restaurants as beverage manager at South City Kitchen in Vinings. He remains an active member of the Georgia State community as a member of the Panther Athletic Club and a football season ticket holder.

TREVOR BOYLAN, ’10 Boylan is sales manager for the InterContinental Buckhead Atlanta Hotel where he is responsible for the corporate pharmaceutical and medical market. He sells convention space and corporate rates to various companies around the United States and internationally. Prior to joining InterContinental, Boylan was sales manager for the Hyatt Regency Atlanta and sales coordinator/front desk agent for the W Atlanta Buckhead. He serves as co-president of the Georgia State Hospitality Alumni Club.

JACOB LEBLANC, ’10 LeBlanc began his career as an event concierge for the JW Marriott Buckhead where he oversaw a team of banquet staff, kitchen personnel and audio-visual technicians to ensure that the various event and convention spaces were to Marriott standards. He served as the direct contact to each internal or external customer for about 650 meetings per year and was able to drive the JW Marriott’s events department to the No. 1 position in the brand. In 2007, he took the title as employee of the year and was promoted to event manager.

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Upon graduation, LeBlanc left the Marriott chain in search of a new opportunity and joined the Melia Hotel Atlanta as front office concierge then front office manager. After one year, LeBlanc was awarded the manager of the year award for 2011 and was promoted to guest experience manager. He is now a member of the executive leadership team.

RACHEL MATHEWS, ’10 (29) Mathews serves as the marketing and communications coordinator for the Georgia Restaurant Association, the only nonprofit trade association representing Georgia’s $16 billion restaurant industry. She focuses on internal and external communications, industry research and development and planning events such as the annual GRACE Awards Gala and Taste of Georgia Legislative Reception.

Matthews earned a bachelor of business administration in hospitality administration from Georgia State and serves as co-president of the Georgia State Hospitality Alumni Club.

ELI ZANDMAN, ’10 (30) Zandman is the vision behind ToNeTo Atlanta, a blog that’s dedicated to bringing the latest and greatest (and sometimes not so greate) news from the retail, restaurant and real estate worlds. Zandman also serves as concierge for The Ritz-Carlton Buckhead Hotel.

His vast knowledge of all things hospitality make him the ideal concierge, wherever he is.

40th Anniversary Edition 2013

MOIZ BOOTWALLA, ’11 (31) Bootwalla is the banquet manager of Capital City Club in Atlanta. His varied career includes recruiting, training program management, counseling, business management and customer service. Bootwalla has developed an exceptional background in people management based on superb interpersonal communications and the ability to harness the best quality out of his team. He manages the internship program at Capital City Club, serving the student and hospitality community. He is an active member of the Georgia Chapter of CMAA and is pursuing his CCM certification through the BMI program.

To learn more about the School of Hospitality’s Distinguished Lecture Series, please visit robinson.gsu.edu/hospitality.

Professional Certifications CCIM CCM CMP PMP

Certified Commercial Investment Member Certified Club Manager Certified Meeting Planner Project Management Professional

Kat Cole, MBA ’10, president of Cinnabon, Inc., spoke to students on March 7 at the Rialto Center for the Arts as part of the Distinguished Lecture Series.

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FORTY MILESTONES

May 11,1988

1985

TIMELINE KEY SCHOOL OF HOSPITALITY ADMINISTRATION

Patti Shock is named director by Dean Lynn. Shock served as faculty member since 1978, and strengthened industry support and the program’s reputation though outreach and industry involvement in and out of the classroom.

Urban Life Building, 1974

GEORGIA STATE UNIVERSITY ATLANTA

1984 1973

The World of Coca-Cola opens its doors at Underground Atlanta, becoming one of downtown Atlanta’s most popular attractions.

College of General Studies is renamed the College of Public & Urban Affairs.

The first Business Management Institute (BMI) program is offered through CMAA Designed for managers seeking national certification, BMI continues to be one of the most respected educational initiatives in the hospitality industry.

1980

Dr. William E. Kent III serves as chair of the Hotel-Motel Administration Department.

1976 The 73-story Westin Peachtree Plaza hotel opens, joining the emerging hospitality landscape of downtown Atlanta. With more than 1,000 rooms, this hotel is the second-tallest all-hotel skyscraper in the Western Hemisphere.

Degree changes to associate of science in hotel, restaurant and travel administration.

The hospitality program is accredited by the Accreditation Commission on Programs in Hospitality Administration. Georgia State’s School of Hospitality is one of the earliest in the country to earn this accreditation.

First bachelor of science degree in hotel, restaurant and travel administration is awarded.

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President Noah Langdale Jr. steps down after 31 years as president. Under his leadership, Georgia State College grew to become Georgia State University and the student population went from 5,000 with only one degree program to more than 20,000 students and more than 200 programs.

Georgia State’s student chapter of the CMAA is named the nation’s outstanding chapter.

1988 Dr. David V. Pavesic is named director of the hospitality program. Under his leadership the curriculum was strengthened, the faculty expanded and the program began offering concentrations in hotels, restaurants/food service and private club management.

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An associate of aviation degree is added to the course program.

Hospitality renamed

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The hotel department is renamed the Cecil B. Day School of Hospitality Administration after Deen Day Smith, wife of the late Days Inns founder, donated $900,000 to her alma mater.

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President William M. Suttles is acting president of the university for two years.

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Dean Naomi Lynn is named dean of the College of Public & Urban Affairs.

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The first hospitality students are enrolled in a two-year career program within the College of General Studies in the Urban Life Center The program is initially named the Hotel-Motel Administration Department. Enrolled students earned an associate of science degree in hotel-motel management.

MOMENTS FROM THE CECIL B. DAY SCHOOL OF HOSPITALITY ADMINISTRATION, GEORGIA STATE UNIVERSITY AND ATLANTA

Dr. Dave Pavesic

The Cecil B. Day School of Hospitality Administration co-founds the Hunter Hotel Conference with Bob Hunter, owner of Hunter Realty.

1989 The National Association of Exposition Managers and the International Association of Fairs and Expositions pledged $140,000 for exposition and fair management course development.The hospitality program at Georgia State became the first program in the country to offer courses in fairs and exposition management.

1992 Carl V. Patton becomes president of Georgia State.

With his expertise as an academic leader and urban planner, Patton helps Georgia State become a vital part of the downtown Atlanta community.

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SCHOOL OF HOSPITALITY ADMINISTRATION

Germany

GEORGIA STATE UNIVERSITY ATLANTA

Robinson College of Business

2001 The certificate in hospitality administration program is approved. Designed for non-majors and post-baccalaureate students, the certificate program now offers specializations in hospitality operations, culinary management, event management, tradeshow and meetings management, and aviation management.

1996 The Cecil B. Day School of Hospitality Administration moves from the College of Public & Urban Affairs into the College of Business Administration.

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2002 2002 The first “Hotelympics” are held in Woodruff Park to promote local hospitality businesses within the downtown community. Proceeds benefited scholarships for hospitality students.

The Cecil B. Day School of Hospitality Administration is ranked among the top 25 hospitality programs in the United States by the Journal of Hospitality and Tourism Education.The School ranked No. 13 overall and No. 12 among public institutions.

2004 The first study abroad program in hospitality is offered during May. Students traveled to France, Germany and Switzerland.

First international exchange agreement signed with the Université de Savoie in Chambéry, France.

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2002 J. Mack Robinson

The 1996 Centennial Olympic Summer Games are held in Atlanta. Georgia State hosts the badminton competitions and receives the Olympic Village as its first student dorms.

Sept. 9, 1998 The College of Business Administration is named after J. Mack Robinson, prominent businessman, entrepreneur, philanthropist and Atlanta native, with the approval of the Board of Regents of the University System of Georgia.

The renaming and $10 million endowment Robinson gave the college marks a new chapter in Georgia State’s history.

40th Anniversary Edition 2013

2012 The Cecil B. Day School of Hospitality Administration ranks among the top 20 hospitality programs in the nation. It is the only hospitality program in Georgia to make the list and one of only three in the South.

2013 University celebrates centennial anniversary

2009 The Hospitality Alumni Club renews its charter thanks to Dale Gustafson ’90, who helped reorganize and develop leadership roles to increase alumni involvement.

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First issue of Praxis published.

Huss, Hickey and President Patton at ribbon cutting

Dr. Mark P. Becker becomes Georgia State’s seventh president.

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The Hospitality Learning Center opens inside the Georgia World Congress Center. The partnership between Georgia State’s Cecil B. Day School of Hospitality Administration and the center is the first of its kind between a major university and a major convention facility involving an on-site classroom.

The Learning Center is the site for hospitality classes as well as professional development programs involving a variety of hospitality sectors.

2009

Degree becomes a bachelor of business administration in hospitality administration under the College of Business Administration.

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2007

Dr. Debra F. Cannon is appointed director of the Cecil B. Day School of Hospitality Administration by Dr. Sidney E. Harris, dean of the J. Mack Robinson College of Business.

Cannon was an adjunct professor from 1985-1991 before joining the faculty full-time in 1991.

H. Fenwick Huss is named dean of the J. Mack Robinson College of Business after serving as associate dean of the college for six years. He was previously director of the college’s School of Accountancy. Huss has been a prime mover in developing the college’s curriculum, hiring top faculty and helping raise the profile and rankings of the college’s programs.

2005 The School of Hospitality’s event management class wins the15th annual Allie Award for “Best Menu on a Shoestring Budget” and “Best Event on a Shoestring Budget.”

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TIMELINE KEY

2008 The Culinary Learning Center, a dedicated food lab within the Bennett A. Brown Building, opens.

This capital facility project allows the food production lab to be held on Georgia State’s campus.Through donations, industry support and university approval, the Culinary Learning Center provides a hands-on learning opportunity for hospitality and nutrition students.

2012 Nineteen hospitality students participate in the 2012 Summer Olympic Games in London working with The Coca-Cola Co. in the venue operations division during the games.

Prof. Robbe & students at the Allie Awards

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ALUMNI NUMBERS

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F E ATU R E S

BY KATHLEEN POE ROSS

A GROUP OF STUDENTS AND RECENT ALUMNI OF THE CECIL B. DAY SCHOOL OF HOSPITALITY ADMINISTRATION HAVE MORE THAN JUST AN ALMA MATER IN COMMON — EACH OF THEM HAS A FATHER WHO IS A MAJOR PLAYER IN THE HOSPITALITY SCENE. HAVING WATCHED THEIR DADS FORGE AHEAD IN THE INDUSTRY, THEY KNEW WHAT THEY WERE GETTING INTO WHEN THEY CHOSE THEIR MAJOR. FOR THESE STUDENTS, HOSPITALITY IS MORE THAN JUST A Gathered at the popular Ted’s Montana Grill in dowtown Atlanta are hospitality students and alumni (left to right) Katherine McKerrow, Chris Hardman, Brett Shanley, Stacy Sprouse, Katie Zimmerman and Bryan Sprouse. (Not pictured: Ryan Lindgren)

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SOUTHERN IDEAL: IT’S A FAMILY BUSINESS.

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The

H A R DM A NS

Three generations of Hardmans — Bill Jr., Chris and Bill Sr. —at a convention in downtown Atlanta

“THE GREAT THING ABOUT TOURISM IS YOU’RE SELLING HAPPINESS. AND IT’S JUST A GREAT TALENT TO HAVE IF YOU CAN DO THAT, TO INFLUENCE PEOPLE TO HAVE A HAPPY LIFE.”

— B ILL HARDMAN SR.

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hen Bill Hardman Sr. came to Atlanta in the late 1950s to set up the state’s first tourism division, there was no budget for his new office.

Hardman partnered with Georgia’s business associations to help him change Georgia’s image for would-be tourists, giving away peaches, Cokes and peanuts at tradeshows, parades and the welcome centers he helped build.

Whenever he could, he took his wife and two children on the road with him when he traveled to promote the state. As a result, his son, Bill Hardman Jr., developed a love for the tourism business at an early age. His first job as a teen was at Six Flags over Georgia, where he learned the fundamentals of entertaining the leisure travel visitor.

Today he is president of the Southeast Tourism Society, an association founded by his father focused on advocacy and continuing education for tourism professionals.

Now a third generation is working to carry on the Hardman family tradition at Georgia State’s School of Hospitality. Chris Hardman, now a senior, is learning about the legislative process related to tourism as an intern for Georgia Capitol Associates. For Chris Hardman, ending up in the same business as his forebears was more or less a given.

“I’ve always really known that I’ve wanted to go on pretty much the same path as my father and grandfather,” Chris Hardman says. “I learned so much growing up in the industry. It was such a fun experience. The hospitality and tourism industry has created some of my greatest childhood memories.”

Such a narrative is not uncommon in this line of work, as demonstrated by Chris Hardman and a half dozen other current and former Georgia State students with family ties to the industry. Whether they grew up assisting at conventions and meetings, serving in restaurants or foodservice operations, or working behind the scenes of a hotel or tourist attraction, the younger generation is well aware of what they have signed up for when they decided — without any pressure from their parents — to follow in their fathers’ footsteps into the hospitality business.

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ike Chris Hardman, senior Brett Shanley aspires to the kind of career his father has had.

Ben Shanley has been with the Coca-Cola Co. for about 30 years, the past four as vice president for distributor development overseeing foodservice distribution.

“I’ve always kind of listened in to what my dad was doing at work, so I knew what the hospitality industry was like. It’s more of a lifestyle for me,” Brett Shanley says.

“I grew up with it, so it’s what I’ve always been drawn to.”

Ideally, Brett Shanley will be able to land a job at Coca-Cola once he graduates. He feels the School of Hospitality has set him up to succeed by fostering connections with companies like beverage wholesaler United Distributors, where he’s held summer jobs, and requiring all students to complete internships. The field experience not only looks good on his resume, he says, but it has also helped him pinpoint what kind of work he wants to be doing.

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or Stacy Sprouse (’10), her early field experience came in the form of helping out on conventions and tradeshows that were part of her parents’ work in the printing industry as she was growing up.

“I had always done the conventions and had always thought it was fun, but it never occurred to me to make a career out of it,” Sprouse says.

Her father, Jim Sprouse, became the executive director of the Georgia Hotel and Lodging Association about seven years ago, which opened her eyes to a different side of the hospitality industry. She had started her studies at Georgia State as a regular business major, but about halfway through switched to hospitality as her primary course of study. Since graduating she’s worked in hotels in New York and has learned a lot as she’s rotated through various jobs.

“I’ve worked in hotels for four or five years now and I have yet to find a position that I dislike,” Stacy Sprouse says. “I’ve had experiences with just about everything except engineering, and I’ve enjoyed it all.”

Similarly, her brother Bryan Sprouse (’11) says that seeing how much his sister enjoyed her hospitality coursework piqued his interest in the field at the time when he was deciding on his major. Both of the Sprouse children now work in hotels: she as a property sales coordinator at the Residence Inn Atlanta Buckhead, and he as a lobby concierge at the Hilton Atlanta Downtown.

“It is really fun being in the same industry as my father and sister,” Bryan Sprouse says. “We never run out of things to talk about and stories to share.”

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SH A N L E YS

Ben and Brett Shanley inside the lobby of The World of Coca-Cola

“IT’S A BLESSING TO HAVE GEORGIA STATE AS AN INSTITUTION THAT HAS THE HOSPITALITY CURRICULUM AVAILABLE FOR PEOPLE WHO WANT TO PURSUE IT. I THINK IT’S CRITICALLY IMPORTANT WE CONTINUE TO SEE THE GROWTH OF THE HOSPITALITY PROGRAM AS THE UNIVERSITY GROWS.”

— B EN SHANLEY

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SP RO U SE S

Jim Sprouse with his children Bryan and Stacy

“IT’S ALL ABOUT THE RELATIONSHIPS WITH THE CLIENTS, IT’S ABOUT SATISFYING THAT PERSONAL CONNECTION WITH THE CLIENT AND DELIVERING WORLD-CLASS SERVICE, AND THEY KNOW THAT.”

— J IM SPROUSE

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L I NDG R E NS

Tim Lindgren and son Ryan at home in Savannah

“I CAN’T THINK OF ANY OTHER CITY WHERE YOU HAVE A STRONG HOSPITALITY SCHOOL AND THAT MANY LEADING BRANDS AVAILABLE AS A RESOURCE FOR YOUR STUDENTS. THERE ARE GREAT HOSPITALITY SCHOOLS, BUT THEY DON’T HAVE THE LABORATORY OF ALL THESE HOTELS AND THE HOSPITALITY COMMUNITY THAT YOU HAVE IN ATLANTA.”

— T IM LINDGREN

The

Z I M M E R M A NS

Mark Zimmerman and daughter Katie

“THE INSTRUCTORS REALLY CARE ABOUT THE STUDENTS, AND THEY’VE BEEN IN THE BUSINESS. THEY’RE TEACHING STUDENTS WHAT’S IMPORTANT FROM THE BUSINESS.”

— M ARK ZIMMERMAN

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40th Anniversary Edition 2013

THIS NEXT GENERATION OF HOSPITALITY LEADERS IS POSITIONED TO CARRY ON THEIR FAMILY TRADITION OF EXCELLENCE IN A FIELD THAT IS FULL OF POSSIBILTY.

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ust as often as an area of specialization is passed down from one generation to the next or from sibling to sibling, you’ll find someone what wants to remain in the industry but strike out on his or her own.

Ryan Lindgren (’11) is one of the latter. His father, Tim Lindgren, spent 37 years of his career with Hyatt Hotels Corp., working his way up from odd-jobbing housekeeper to senior vice president of operations. Ryan Lindgren recently took a job with Ernst & Young in Miami as part of that company’s real estate and hospitality transaction advisory services group, underwriting and structuring deals for hotel, retail and industrial projects. He says he talks to his father almost every day about what’s going on in the industry.

As the son of a Hyatt executive, Ryan Lindgren had spent many summers working various jobs in the hotels — sales, front desk, even engineering — but it wasn’t until he got to Georgia State and enrolled in a hospitality finance class taught by David Pavesic that he learned about this other world behind the scenes.

“I only knew the operations side of the business. That’s all I was exposed to because that’s what my dad was in, and in the back of my head that’s what I thought I was going to go into,” Lindgren says. “Then I got a taste of the real estate and finance side of it and have pursued that ever since.”

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rowing up, Katie Zimmerman (’11) learned early about many different aspects of the convention and tradeshow business from watching her father, Mark Zimmerman, now general manager of the Georgia World Congress Center. She enrolled at Georgia State because she knew the hospitality industry had a lot to offer in terms of challenging, people-oriented jobs.

During her time at Georgia State she explored a range of areas within hospitality, aside from what she already knew from her own experience, through classes and internships on food and beverage management, hospitality law and hotel management. Now working as a legal assistant at a midtown Atlanta law firm, she’s tapping into her hospitality background as she manages projects and interacts with clients. Ultimately, she sees herself pursuing a career as a special events planner.

“I love that the hospitality field has so many options for career choices,” she says. “My dad has taught me that hard work and determination will always be the key to continued success.”

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unior Katherine McKerrow has also used her time at Georgia State to zero in on where she best fits in the hospitality landscape. She grew up in the restaurant business, which meant she never got to sit at the kids’ table: Her father, George McKerrow Jr., started Longhorn Steakhouse in 1981 and co-founded Ted’s Montana Grill, where he’s now chief executive officer.

Katherine McKerrow says she tried to avoid going into her dad’s field at first but found she couldn’t deny she was a natural for the hospitality business. In the School of Hospitality, the combination of a range of practical experiences and classes with teachers who are leaders in the industry have helped her sort out where she wants to end up.

“I think it’s really great that there are some people who are meant to work in the hotel industry — it’s not me,” she says. “I wouldn’t know that unless I was taking hospitality classes at Georgia State. You get a very wide spectrum of the industry as a whole and it kind of helps you figure out your place in it.”

All of these young men and women have come to the industry on their own terms, by nature and nurture. Raised by industry icons and trained by the Cecil B. Day School of Hospitality Administration, this next generation of hospitality leaders is positioned to carry on their family tradition of excellence in a field that is full of possibility.

Although Chris Hardman knows for sure his career will be in hospitality, following his father and grandfather, as he nears the end of his college career he is still working to determine exactly what he wants to be doing.

“I’m actually excited to wake up in the morning and to go class, figure out what opportunity I’ll be given next,” he says. “It’s the greatest industry to be in. Hospitality is everything. It’s what really runs this world.”

The

M c K E R ROWS

Katherine and her father George at Ted’s in downtown Atlanta

“FROM A PARENT STANDPOINT, IT’S FUN TO SEE WHEN YOUR STUDENT TURNS ON TO BEING THERE FOR A PURPOSE INSTEAD OF JUST BEING THERE BECAUSE EVERYBODY GOES TO COLLEGE, SO TO SPEAK. IT’S FUN TO SEE WHEN THEY GO ‘WOW, THIS IS SOMETHING…’”

— GEORGE McKERROW JR.

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F E ATU R E S

A CONVERSATION WITH

DEBBY CANNON

Director Debby Cannon began her hospitality career in human resources with Hyatt Hotels and worked for The Ritz-Carlton for almost a decade before joining the School of Hospitality faculty full time in 1991.

Now in her 12th year as director, Cannon also teaches Hospitality Human Resources Management and Strategic Hospitality Management.

BY KATHLEEN POE ROSS

Debby stopped by The Glenn, one of the boutique hotels in downtown Atlanta’s vibrant Luckie Marietta District, to discuss Georgia State, the industry and the future of hospitality.

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F E ATU R E S

What is your favorite part of your job as director of the School of Hospitality?

What I enjoy most is being able to get involved in every facet of the school. Curriculum design, student recruitment, industry connections, alumni relations — I have the 35,000-foot view. I can look at the program as a whole, but I’m also able to drill down and have a hands-on role with almost every aspect of it.

One of the biggest advantages we have is our phenomenal group of faculty and staff, as well as students and alumni. We now have about 65 industry leaders on our Industry Advisory Board. To be able to work with all of those groups is a real highlight of what I do.

Who are some industry leaders or mentors you look up to?

We’ve had so many legends and icons that are involved in our industry board that it’s hard to name one or two, or even 10 or 15.

Spurgeon Richardson, who was head of the Atlanta Convention and Visitors Bureau for many years and is now retired — I learned so much from him. I had such admiration for what he had done with his board and how he had the industry’s support, so he was a mentor in many ways.

Obviously our namesake Cecil B. Day stood for many things that are important to the industry. He was a man of integrity, he was innovative, he was extremely creative in some of his marketing and operational practices. If you talk to people who worked directly with him, they always mention that he had very high ethical standards, and he wouldn’t compromise on them.

What sets Georgia State’s School of Hospitality apart from other hospitality programs?

One of the key things is that we’re in an urban university right in the middle of a vibrant city in which hospitality is one of the leading employers and one of the leading economic stimulants. We’re four blocks away from the fourth-largest convention center in the nation — where we have a dedicated classroom — and surrounded by nearly

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every brand of hotel, some of the city’s best dining facilities, wonderful private clubs and attractions. We have an industry community here in Atlanta that works so well together.

They compete, yet they’ll sit at the same table and they’ll work together for the good of the city in a collegial way. It doesn’t work that way in every city.

The second is, quite honestly, that we’re housed in a college of business. It’s turned out to be an incredible asset. We hear from our industry board that they like that our students take corporate finance and accounting classes in addition to their hospitality-specific courses.

What is the dynamic between the school’s faculty, students and the industry?

Industry leaders are an integral part of our program, through guest lectures, hosting visits to their businesses, and hiring our students and graduates. Our Industry Board is composed of more than 65 industry executives, and we regularly seek their involvement in our program. We have a phenomenal group of faculty and staff who have all worked in some segment of the hospitality industry in a management-level capacity. That is one of the many reasons, in my opinion, that our ties to the industry are so strong. The faculty, staff and I sincerely respect those who work in our profession because we know firsthand the challenges and opportunities that exist for any hospitality business.

The other important factor in the equation of working well with the industry is the caliber of our students and alumni.

Industry recruiters consistently compliment our students and graduates on having good business minds along with a strong foundation of specialized knowledge in their fields.

Our students have great work values as well as interpersonal skills. Our students are not afraid of working hard to get optimal results, and recruiters continually praise the combination of these abilities and talents.

program in Europe as well as semester exchange agreements with schools in Chambéry, France, and Macao, China. We are about to sign one with The Hong Kong Polytechnic University, and we are extremely excited about this because the dean of their program is an alumnus of our undergraduate program, so we’re bringing it full circle, in a way. Between these programs and special international projects like our London Olympics program, we have the oportunity of sending our students into some of the best learning experiences on the globe.

We’ve started to recruit internationally because we think that’s a healthy thing, to bring students in and get multinational perspectives in the classroom. It certainly supports the university’s strategic plan, and it’s what our industry does. I always tell students, if you’re not working abroad, inevitably you’re going to work for a company that’s trying to grow business abroad or bringing the international segment here.

What do the next 10 to 15 years hold for the School of Hospitality?

I think that over the next decade we’re going to see a huge uptick in the need for more and more people in our industry, so I think we’re going to grow in the number of students enrolled. I’m optimistic that we’re going to see some new facilities for the School of Hospitality. We have survived a very challenging time — I think we actually came out of it as better leaders, better managers, better operators — and I think Atlanta is positioning itself for tremendous growth in the hospitality industry. Our partnerships keep growing and expanding, and I see those as expanding even more.

In terms of curriculum, we try to stay a few steps ahead. We want our students to be able go right in and be what the industry needs today, but we also try to look ahead and see what the industry is going to need in the next few years. Hospitality is very

much becoming a metrics-oriented industry, and we’ve already instituted a certification on the undergraduate level for hospitality industry analytics.

We have to combine these quantitative skills with the soft skills, the quality-driven service skills. So much of what we do is becoming automated: Where do you go for those interpersonal experiences? What about cultural sensitivity as we see more and more international travelers? The fast-track master’s program we’re starting in the fall is in global hospitality management, so it’s a fit now, and it’s a fit for the future.

students enrolled, including majors, minors and certificate students.

People often think of hospitality as what they see right in front of them — someone taking their order or checking them into a hotel — but our role here is to train the people who are going to be supervising and managing entire operations, which are often multimillion-dollar businesses. That’s where our focus is and that’s where opportunities are. The biggest thing throughout our industry is service. We’re a service industry; we’re not an industry of servitude.

What do you want the industry and the Georgia State community know about the School of Hospitality?

We do not want to be the university’s best-kept secret! We have a hospitality program that is highly ranked, dually accredited and large. Sometimes people don’t realize that we have more than 700

As director of the School of Hospitality, Cannon wears many hats. Her favorite is “professor,” when she teaches human resources and strategic management courses to hospitality students each semester.

Having interaction with students helps shape her leadership roles outside the classroom.

How is the School of Hospitality increasing its global presence?

We have a vibrant Maymester study abroad

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ALUMNI LISTING

CLASS OF 1974 Bruce, Edward R. Henderson, Ed R. Marquardt, Arnold A. Posey, Peggy

HOSPITALITY ALUMNI LIST The Cecil B. Day School of Hospitality Administration has more than 1,600 graduates working in operations ranging from large-scale convention and visitors bureaus, hotels and restaurants to small and independently owned hospitality businesses.

The Hospitality Alumni Club offers our graduates social engagement, networking events and professional development, helping them stay abreast of industry development and trends as well as career opportunities.

Membership through Georgia State University’s Alumni Association is open not only to hospitality graduates but to anyone with a connection to the industry or interest in the field. We welcome you to join us.

We always welcome interest and involvement in our program as we prepare future leaders for the exciting and dynamic world of hospitality. To reconnect with other alumni, send an email to hospitalityalumni@gsu.edu with your contact information.

HAVE YOU JOINED YET? Join the proud Panther Nation and help shape Georgia State’s future. Membership in the Alumni Association supports the university through student scholarships.

Scholarships strengthen the university — not just for one year or even one generation, but in perpetuity.

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H O S P I TA L I T Y

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CLASS OF 1975 Ashley, Gordon K. Benator, Gene Allen Cook, Henry Shelnutt, Richard D. Trawick Jr., William M. Wilson, Andrew B. CLASS OF 1976 Elton, G. Michael Knighton J., Donald C. Lundy, Dallas L. Stewart, Bruce W. Turk, Jonathan R. Watson, Sheryl J. Wolfert, Michael A. CLASS OF 1977 Cabell IV, Richard H. Eilen, Kenneth L. Jacobs, Marvin Metitiri, Anne K. Nightingale, Paul W. Reddy, Kathleen C. Robillard, Therese N. Tripson, Karen Yrigoyen, Susana C. CLASS OF 1978 Carmichael, Kathryn S. Edwards, James W. Ferguson Jr., Greene L. Harris, Harry J. Hasan, Perwez Henning, Barbara D. Lowry, William D. Maddern, Martin D. McIntyre, Lynn M. Perry, Raleigh H. Rashied, Brenda W. Saunders, Walter Shenkel, Nancy L. Singh, Surinder P. Thompson, Brian A. CLASS OF 1979 Elston, Lewis W. Foster, Imajean P. Hardy, Ronald L. Harris, Burton C. Hill, Tracey G. Kelly, Julie A. Layden, Barbara A. Lee, Eric V. Mankin, Ellen O. Muschette, Junette Shannon, Richard S. Walker, John W. Whittington, Leslie A.

CLASS OF 1980 Beers, Timothy W. Biziliy, Ronald M. Bowman, Vanessa R. Chesley, David Doty, Duane J. Heslin, Mary E. Kapke, Kevin S. Levitt, Howard Lutef, Lagene H. Matthews, Vicki L. Ristau, Laurie F. Robinson, Jennifer F. Walters, Debra Mazzuchi CLASS OF 1981 Clatterbuck, James W. Estus, Julie A. Kahwach, Joseph T. Kehoe, Julie A. Lee, Matthew J. McIver, Pamela L. Painter, Deborah L. Parker, Johnnie L. Post, Alexis A. Reagan, Rosemary Schlapfer, Mary B. Teale, Susan J. Weiss, Darden W. Worley, Mabeline S. CLASS OF 1982 Brady, Marisa A. Braswell, Barbara S. Elliott, Yvette G. Hargis, Anna M. Hughes, Arthur L. Jetha, Karim R. Klodosky, Wanda L. Leopard, Nancy T. Maher, Betsy Prestidge, Gwendolyn Ready, Leana B. Sehgal, Baldev K. Vassil, Victor T. CLASS OF 1983 Aristizabal, Alfredo E. Bakirtzis, Maria A. Beton, Albert V. Buechner, Mary C. Burnside, James Calhoun, Alton M. Cato Jr., Arthur L. Garner, Kirby N. Gaye, Lauwana Gelfand, James M. Hessam, Tawab S. Light, William P. Miller, William C. Moore, John A. Moore, Sandy R. Nesmith, Susan B. Niehuss, Natalie Proctor, James Wilson, William L.

CLASS OF 1984 Aboulnasr, Amira A. Baiden, John E. Ballou, William G. Barrington, Patricia A. Bolling, Jr., Calvin L. Bryan, Charles W. Campbell, Craig D. Chon, Kye-Sung Cole, Jeannine B. Cole, Jeff H. Eggers, Layne E. Flor, Martha E. Gernazian, Gerard H. Gorman, Carolyn S. Greene, David R. Griggs, Suellen Hughes, Arthur L. Hufnagel, Peggy E. Hunnewell, Don K. Kalember, Sharon Kempton III, Charles E. Kyle, William Lebedin, Mike A. Mallory, Jane E. Morgan, J. Ralph New, Cynthia A. Nickles, Crechelle M. Ofer, Samuel Pearson, Robin L. Poss, Janet L. Prada, Luzmaria V. Scharf, Sandra S. Smoot, Glenda H. Triplett, Peggy E. CLASS OF 1985 Adams, Christopher J. Atkinson, Kevin L. Bailey, Eric C. Baker, James D. Curtis, Kevin R. Dawe, Matthew D. Dobner, Margaret L. Fogerty, Glen T. Fox, Teri H. Gadell, Francis G. Galati, Dino M. Genovesi, Stephen R. Hopwood, Terry A. Hufnagel, David A. Hunt, William M. Johnsston, Sandra L. Limmer, Tracy D. Long, Doyle H. Mijares, Aizkel M. Oerding, Jennifer M. Popkin, Virginia C. Pridgeon, Jeannen B. Quaghebeur, Greta L. Reis, Ellen M. Respress, Williams Richards, John P. Richardson, Jennifer M. Schneider, Alice M. Sheppard, David A.

Skinner, Jan R. Soldevila, Leslie A. Theisen Jr., Robert Trantham, Kathi L. Turner, Cathy W. Vastakis, Emmanuel Waters, Victoria E. Webb, Michele R. Wellington, Sherri L. Whitney, Raquel R. Wilson, David S. Wool, Nicole L. Yearwood, Daniel E. CLASS OF 1986 Barker, Jeffery A. Ballard, Diana Battle, Sheryl C. Bigda, Leona Biggert, Karen P. Bowen, Christine G. Boyette, Leslie W. Brondyke, Steven R. Brookshire, Darris L. Capron, Hughie A. Chong, Marian H. Cibene, Sharon J. Coffield, Hettie Coley, Lisa J. Conner, Melanie M. Cooke, Lauren L. Cordle, Robert J. Cormack, Fiona J. Crawford, Thomas E. Crumbley, Dawn Dendy, Charles H. Dickson, Tina W. Dicus, Ruth H. Edwards, Jean D. Finerty, Barbara Frey, Florence H. Gibney, Mary P. Gillespie, Robyn Giordano, Susan G. Goss, Phyllis B. Gottlinger, Allene R. Haneklau, Kathleen P. Hart, Susan G. Harvey, Gybria E. Henderson, Kenneth L. Hinamon, Donald C. Hinton, Rebecca S. Hyatt, Diana B. Jones, Nancy E. Joshi, Jayant K. Killings, James Kuckleburg, Evelynn D. Mallory, Thomas M. Manfredonia, Alan J. McFadyen, M. E. Meeks, Maryanna Munn, Cynthia C. Nance, Rachael A. Pascual, Rurheba O. Pinkston, Doris Y. Priest, Margo K.

Protis, Christi Rawls, Tom Renuart, Anne M. Rincon, Richard E. Rodgers, Stephen P. Rosen, Cindy M. Ross-Rocus, Suzanne A. Rosser, Patricia D. Sincere, Shelia A. Starr, Cynthia C. Stokes, Jo Thomas, Michael L. Thompson, Robyn G. Torres-Gunning, Eliana L. Turner, Lemanuel A. Watts Jr., Henry E. Williams, Shirley E. Wilson, Joseph W. CLASS OF 1987 Amrullah, Mumtahanah S. Bannerman, Audery J. Baptiste, Cheryl-Ann B. Beiswenger, Glenda W. Bell, Andrew M. Bergstein, Robert Blacker, Mary C. Blair, Lawrence S. Blanchard, Nancy C. Bosmajian, Elizabeth R. Byerly, Mary E. Cage, Debra P. Campbell, Douglas E. Capelouto, Susanna R. Clark, Alan D. Collins, James A. Cowart, Lisa L Davenport, Connie E. Davis, Kim M. Dowd, Catherine M. Downs, Heidi D. Edwards, Ronald G. Efferson, Robert A. Ellis, Cynthia A. Garcia, Vickie G. Gervasi, John Grantham, Audrey L. Groover Jr., James P. Harris, Deborah D. Harvey, Cassandra R. Hidding, Andrea M. Hodges, Gerald L. Jackson, Susan J. Jap, Foen T. Johnson, Cynthia D. Klinger, Marian M. Krivsky, Robin T. Kumph, Bettina G. Kwon, Davis H. Lumpkin, Deborah W. McCormick, Colleen M. McMeen, Lisa A. McWhorter, Marlene K. O’Neil, Daniel E. Paris, Alan S. Parish, Gina L.

Pchola, Leslie A. Rainwater, Angela S. Rambo, Julie T. Ridings, Eugene J. Roesler, Dena Royalty, Beth Shah, Kanan S. Sherer, William Smith, Gregory S. Thompson, Lori L. Turner, Abbey A. Van Tassel, Mark V. Wallace, Judith K. Vitale, Cheryl J. Wallace, Judith K. Worley, Donna L. Youngblood, Richard G. CLASS OF 1988 Adarme, Peter M. Akin, Patricia L. Bain, Marie E. Battle, Frank D. Belcher, Lisa I. Bickham, Grace A. Bohannon, Cynthia D. Boyd, Michael C. Bradford, Yvette M. Brake, Donna Brus, Deborah P. Caballero, Jazmine Cannon, John C. Cherniak, Marnie J. Crary, Diana Daniel, Mary Decrisci, Juan J. Drtil, Christiana Foley, Cheri D. Hays, John E. Hennessy, Jamie L. Ingram, Carol S. Jackson, Brett S. Jackson III, Rollin A. Janousek, Dana Johnson, Joel Jones, Kristine M. Karmouche, Patricia Knight, Cindy V. Lafferty, Daniel J. Marvil III, Charles E. Meaney, Steven M. Mercer, Robert T. Miley, Debra C. Norton, Kimberly L. Orr, Susan E. Pennington, Jessica P. Poncinie, Mary B. Porter, Tobi S. Pruitt, Angela M. Reese, Alice K. Rentz, Craig S. Roman, Christina T. Rosen, Lizette M. Roth, Nancy D. Rowell, Judith V. Shaul, Matthew H.

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ALUMNI LISTING

Smart, Carol E. Smith, Deborah D. Solomon, Susan C. Speight, Kristine Stafford, Mitzie Y. Stone, Stephen S. Strachan, Paul A. Tolase, Dola M. Vanlinden, Susan S. Vant, Hof I. Vogel, Deena D. Waddell, Heidi F. Wade, Aliya Walker, Allyne Y. Wall, Lisa E. Weintraub, Samuel I. West, Jeffery F. Williams, Mark G. Windom, Michael C. Yaphanich, Doungrutai Younginer, Debra C.

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Pradhan, Cindy M. Ratzman, Kimberly K. Redmer, Pamela L. Routh, Elizabeth M. Schenkel, Susan D. Sessoms, Brooke E. Sharma, Dhruv Sheffer, Susanne R. Sheffield, Sherri L. Simmons, Mary P. Sokol, Karen S. Stanton, Amy Teem, Walter N. Wanderburg, Jeffery J. Whitehead, Mary D. Yancey, Tracey B. Zapata, Maria C.

CLASS OF 1989 Albers, Tina L. Alexander, Eleanor H. Badger, Ellen L. Bartlett, Holly A. Bental, Rick Brown, Laura D. Chapman, Cathryn C. Conrad, Elisabeth L. Cortes, Maria T. Crowley, TinaL. Dacloush, Hanna M. Deaton, Angela Devoe, Michelle L. Dussinger, Susan A. Farrar, Angela N. Guerrero, Felix E. Hamilton, Margaret C. Hall, Alicia S. Harris, Demetrius Herbert, Nancy L. Hooley, Weldon W. Hoover, Carl H. Igo, Kelley L. Jarahian, Gregory P. Johnson, David Jones, Michelle H. Leavell, Mark W. Loper, Tamera L. Lowe, Suzanne S. Lu, Yang Lunceford, Alicia H. Maddox-Davis, Corinne M. Mathis, Reginald B. McCloskey, Nancy L. McCullough, Heather S. McWhorter, Dianna M. Muehlhauser, Dara L. Owens, Beth A. Owens, Cindy S. Patton, Daniel S. Peters, Franklin R. Polofsky, Joseph T. Porter, Pamela L.

CLASS OF 1990 Akins Jr., Charles B. Ashcraft, James A. Campbell, Lee B. Carroll, Karen M. Causey, Amber J. Chance, Lori D. Chapple, Kimberley C. Clunen, Rosemarie Cohen, Maricel P. Conderman, Thomas A. Curran, Richard P. Dwan, Mary B. Eggers, Erika L. Faulk, Teresa G. Frazer, George M. Garner, Angela E. Gustafson, Dale P. Hall, Kristine Jou, Woeilih Kula, Kenneth R. Leff, Danna L. Meyers, Gillian P. Muccino, Fred V. Myers, John F. O’Farrell, Anna H. Perez, Maricel E. Pound, Paula C. Ramsey, Vicki N. Ricketts, Lisa A. Roediger, Anne M. Rose, Forest D. Schmitz, Victoria A. Shelton, Andrea C. Sheppard, Susan L. Shershin, Catherine M. Simms, Chris N. Soper, Karen A. Stovall, Lisa G. Stubbs, Sheila P. Terry, G. Jeff Topper, Gary B. Van Brocklin, Shelley Vasenden, Nels A. Ward, Charles S. Widjaya, Susan Wilbanks, Timothy York, Sheyl L.

H O S P I TA L I T Y

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CLASS OF 1991 Agan, Cuneyt Ahmad, Muhammad A. Au, Tat K. Bergert, Michelle L. Berry, Sondra Browning, Sondra K. Burger, Marissa S. Caballero, Mercedes M. Carter III, Carroll M. Casey, Christopher N. Chan, Mandy T. Cherrier, Josee T Chung, Linda E. Coello, Norma L. Cole, Bobby D. Daniel, Debra Y. Davalos, Patrick R. Dennis, Jill A. Deraney, Derron N. Dorazio, Claudine T. Dougherty, Jill A. Dye, Anne E. Gallagher, Claudine T. Greene Jr., Richard H. Heffron, Adam P. Hill, Debra A. Hornsby, Kathryn L. Hudgins, Kenneth S. Jordan, Suzanna W. Joyce, Michael J. Katz, Deborah J. Kelsey, Terence M. Lovett-Gibson, Tiffany Maguire, Darin W. Matulevicus, Debra O. Min, Eun G. Nelson, Kathryn E. O Grady, Susan M. Orr, Christopher D. Price, Wanda J. Reimer, Anastasia Sengun, Tekin Shin, Kyunga C. Smith, Michele A. Stamey Compton, Teresa L. Thomas, Shelley A. Tippett, Alice R. Tulloh, Louise M. Turner, Rodney B. Vance, Paula K. Walden, Alice M. Wilcox, Diana M. Yarbrough, Laura G. CLASS OF 1992 Calhoun, Teresa Chamdani, Nicoline I. Chiang, Hsiaoni Chin, Judy P. Cho, Hyun-Woo P. Cody, Rebecca E. Daly, Elizabeth G. Develvis, Randy A. Flynn, Carol B. Freeman, Elizabeth G.

Freeman, Nancy H. Galloway, Ruth D. Grogan, Laurie S. Grubbs, Renee S. Gruber, S. M. Hill, Mary J. Hines, Kenneth L. Hoffman, Lisa B. Hopper, Holly D. Howard, April M. Johnston, Valerie E. Joyce, Erin E. Julien, Scott M. Keenan-Bloom, Angel Langer, Scott J. Lee, Dong-Ju Liblang, Richard J. Mallory, George B. Malone, Michelle A. McCollum, Walter R. Mercer, Shannon L. Mitchell, Denise R. Moehlmann, Michael H. Nichols, Roni J. Oates, Karl S. Perry III, Harden Pitts, Pamela S. Ruckart, Kimberly S. Rutz, Valerie E. Schelke, Hilke Schmidt, Holly L. Stebbins, Cindy L. Stephens, Laurie L. Taylor, Marcy S. Williamson, Rebecca J. CLASS OF 1993 Akin, David A. Bennett, Carla F. Booth, Catherine F. Breier, Margaret E. Carr, Lynne M. Chang, Tammy Y. Charles, Mallini Chen, Wenhsun Cook, Scarlet I. Crisp, Tara M. Crowley, Katherine D. Dao, Tam C. Eddy-Hutson, Felicia R. Edwards, Kathy D. Ewert, Kira A. Evans, Christa F. Garcia III, Casimiro E. Hamilton, Tonita M. Harris, Haidee M. Harvey, Sara B. Homer, Gina M. Hough, John S. Jackson, Stephanie L. Jennings-Scott, Tracyee A. Jones, Marshall E. Kang, John T. Knox, Debra M. Kosumsuppamala, T.C. Kullgren, Maria E.

Lee, Eun S. Lie, Ai Maqousi, Mumen Y. McIver, Jennifer D. McMillen, Greta H. Miller Jr., Roger O. Newman, Merin D. Owens, Donald R. Peng, Chung C. Pennell, Matthew J. Perfettini, Jean F. Reichert, Noah H. Ricketts, Jana L. Rodriguez, Alex D. Rutledge, Mitzi D. Schremp, Eve N. Schroeder, Karen M. Schroyer, Betsy K. Sinhbandith, Manisakhon Smith, Karen M. Talley, MacGregor Tatuh, Mariana A. Wartell, Beth R. CLASS OF 1994 Adams, Mark C. Anderson, Robin M. Beck, Amy D. Berry, Lezlie M. Beruvides, Dianne M. Bolton, Voshonda M. Bugner, Kerri D. Caldwell, Chad D. Clements, Karen J. Cleveland, Julie A. Crofton, Michelle C. Cruz, Rosa M. DiMarco, Mollie Duncan, Heather K. Erber, Kari L. Eshleman, Deneka H. Flanagan, Tamara M. Foley, David P. Gaffney, Kevin M. Giddens, Alexa Graffeo, Gina G. Haines, Melissa A. Hall, Lawrence O. Herrera, Lissette M. Hollander, Herbert J. Hollis, Juanita M. Huch, Kimberly G. Irwin, Shannon R. Johnson, Kelly B. Keating, James L. Kendrick, David J. Kreitner, Robin M. Lalos, Maria C. Lee, Young E. Littrell, Kelly A. Lovett, E. P. Mack, Andrea J. Minichiello, Lisa M. Murdock. Wendi E. Mushock, Theodore D. Olson, Andrea J.

Parkerson, Kindrea L. Pippin, David L. Pola, Maria Roesler, Kimberly G. Serra, Natalie Shumate, Steven R. Smith, William D. Stone, Kenneth A. Trivane, Jennifer Y. Van Horn, Karen J. Weathers, Lisa D. Wilder, Samuel D. Willey, Lisa W. Wilson, Bryan J. Wong, Hao T. Wood, Julie A,.

Yip, Kenny

Cooper, Levaughn D. Crowell, Elizabeth A. Dahl, Kristina A. Eagle, Stacey G. Eiswirth, Edward C. Ellison, Stephanie L. Grant, Tracy D. Hagmann, Tanya A. Hall, Leonard S. Hiscutt, Stephen A. Hudgins, Stacy L. Johnson, B. C. Kim, Sunkyung McKinney, Judith M. Mistry, Kairas Phelan, Sue A. Plummer, Sophia E. Quinn, Karin M. Rajhans-Paul, Mandeep Rodriguez, Roxanne Roe, Rami Sengchanh, Nikorn Snyder, Michael W. Spencer, Jennifer L. Stephens, Christina Stimmel, Stephanie E. Teague-Gibson, Abril L. Woollen, Will C.

CLASS OF 1995 Bartlett, Shanna Brooks, Kathryn Bunch, Laura Y. Butler, A. C. Chambers, Hope A. Cheroutes, Trisha F. Cheung, Stella K. Currence, Tracy H. Elliott, Brian J. Essig, Mark W. Gregory, Amy C. Hamel, Tracy D. Hayes, Mary F. Ho, Mavis M. Jefferson, Paulester F. Kelley, Christy L. Ko, Imlan L. Lanneau Jr., Gary W. Leung, Emily S. Lubell, David I. Murphy, Tisha L. Potesta, Mary D. Pugsley, Jason M. Rueffert, Hans J. Seol, Hyunju Shields, David A. Sneed, Laura Y. Spinks, Natalie C. Staehling, Brian D. Stedman, John C. Taylor, Tavis C. Tilley, Stacy L. Washington, Angelia L. Wong, Chung K.

CLASS OF 1997 Buyers, Sandra A. Cherif, Afif M. Collins, Matthew G. Dixon, Jodi A. Dorminy, Cathy A. Douglass, Gregory J. Douglass, Megan L. Haab, Wiley J. Kim, Sun K. Lai, Eve W. Langford, Yamaia S. Ledford, Jessica R. McClain, Michelle D. McGowan, Kelly A. Munn, Mary A. Navarre, Sabrina A. Shields, Kyle R. Sung, Chi E. Tate, John P. Thomas, Brenda A. Vanbrunt, Vince J. Weiss, David J. Young, Patrick A.

CLASS OF 1996 Beeco, Forrest B. Biles, Pearlie M. Bockelman, Dirk E. Bright, Kris A. Brooker, Lisa E. Carapetian, Christina V. Casterline, Mark E. Cerrahoglu, Mehves Cheadle, Mary C. Clemons, Ketha F. Clesi, Nicole M.

CLASS OF 1998 Abodunrin, Laide B. Applewhite, Jamar D. Battaglia, Emily K. Baxt, Aimee F. Berlingeri, Jorge A. Bratcher, J. B. Brooks, Keith Carroll, Jenny A. Cerveny, Kelly M. Chang, Sung T. Coady, Patricia M.

Costin, Sherry L. Curry, Heather C. Dunn, Jeffrey T. Figueroa, Denise J. Freedman, Steven C. Fullard, Carolyn T. Gilbert, Tonya L. Gillespie, Nicole B. Goldman, Melanie R. Grante, Jacqulin N. Haakenson, Kent M. Haas, Michael H. Hauck, Normann D. Heinbaugh, Britt A. Holladay, Kara D. Hornbeck, Diane B. Kunerth, Susan L. Lee, Eung J. Lewis, Erin A. Lisle, Lisa D. Madans, Andrew K. Patel, Sarju J. Paul, Marjorie P. Richardson, Niels C. Ridge, Andrea K. Sanchez, Christopher R. Sharp IV, John D. Shealey, Brenda G. Stevens, Julie M. Strickland, Pattie E. Tazawa, Yumiko Uetsuki, Lisa N. Yang, Sheng H. Yi, Ju E. CLASS OF 1999 Ando, Kaoru Bennett, Tiffany R. Borah, Mark G. Brooks-Rhodes, Erika E. Burton, Greg W. Butterworth, Erin K. Canning, Shawn C. Chen, Yi-Ping Cho, Hui Y. Cho, Jaeok Coleman, Zachary W. Collier, Britton M. Cullum, Ayako F. Dalis, Marie A. Douglas, Gaynielle L. Harmon, Matthew M. Higgs, Thomas J. Hines, Debra A. Housley, Lori A. Kim, Moon S. Lin, Hsiu C. Makowsky, Andrew T. Martin, Michael T. Martin, Philip A. Matthews, Donald A. Mayes-Duke, Vanessa Moon, Hyung S. Moseley, Tracie A. Owens, Hae S. Page, Kelly D.

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ALUMNI LISTING

Patel, Pinal A. Pelayo, Edward C. Poisson, Donetta K. Porter, Penelope R. Schnitzeler, Paul P. Stampley, Carol S. Taylor, Megan L. Trunk, Melodi P. Vatsayayan, Denise A. Younger, Marston E. CLASS OF 2000 Basham, Joy M. Belser-Davis, Rhonda L. Brewer-August, Donna Brown, Flo D. Burroughs, Shannon M. Burton, Melissa D. Cleland, Johanna S. Cole, Heather A. Connell, Lashawn Crawley, Kathie M. del Canto, Anne Michelle Devivo, Danielle Donovan, Ryan S. Edmondson, Tracy J. Fatmi, Hema A. Flake, Kenneth C. Fuchs, Tamar F. Head, Angela C. Johnson, Sharon C. Jordan, Chasity L. Kaine, Evan L. Laput, Nelson C. Leary, Lisa A. Mannino, Jennifer A. Maples III, William G. McDowell, Todd R. Nelms, Christopher M. Ng, Ali H. Oelkers, Madeleine C. Parkins, Michelle L. Patel, Neha M. Reuven, Tovah R. Roberts, Jodi M. Ruddell, David R. Sadler, Lindsay E. Silvio, Jessica L. Sisk, Trisha L. Thompson, Jacinda H. Whitley, Jacqueline R. Whyte, Tainia M. Wunn, Tay Z. CLASS OF 2001 Akbashev, Eduard B. Bell, Jessica N. Brannon, Erik R. Brown, Blair T. Browning, Maggie T. Ellison, Gail E. Evans, Christopher G. Gerecitano, Keith P. Green, Keith W. Henderson, Lanelle R. Laird, Erin N.

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H O S P I TA L I T Y

Layog, Carmelita M. Marks, Kathy P. Moon, Heyyoon Nalley, Charles J. Narottam, Tushar S. Ney, Allison E. Nurse, Althea J. Palmer, William M. Phillips-Sattiewhite, K. D. Pitts, Kathryn L. Pluhar, Marisol E. Raines, Courtney C. Robinson, Rahn C. Rodriguez, Alexandra B. Ruben, Alissa R. Schmeelk, Dawn K. Sheridan, Phillip L. Tahou, Issieh C. Taylor, James R. Wallace, David P. Weir, Amber L. White, Felicia N. CLASS OF 2002 Anderson, Michael C. Cirillo, Ryan C. Cox, William H. Davis, Akiko D. Dharani, Aisha Jacobs, Melissa C. King, Wendy K. Lee, Hyunhee Malaymeuang, Marc S. Mendoza, Alexis M. Mikesell, Kimberly A. Morgan, Amy M. Nguyen, Minhtran N. Parrish, John S. Poisson, Stephanie M. Pomeraniec, Barbara B. Starke-Jones, Cynthia Y. Williams II, James R. CLASS OF 2003 Ahlers, Brooke A. Asai, Ichie Awano, Miyako Barnes, Kimberly C. Bowen, Lezlie C. Claunan, Jamie M. Cody, Bonnie L. Do, Nhungoc T. Gabelev, Kirill K. Graw, Courtney L. Ishiyama, Kumiko Kendall, Lisa J. Kimbrell, India E. Maddox, Trey Mayberry, Melissa M. McMillan, Angela C. Patel, Mitesh Patel, Monal M. Rogers, Louanna M. Ross, Haley C. Simmons, Jennifer E. Strobl, Ingrid

40th Anniversary Edition 2013

Tran, Thuytien V. Warmus, Aaron H. Williams, Clayton A. Won, Da J. CLASS OF 2004 Alvarez, Angelique J. Blick, Stephen A. Bostock, Jocelyn E. Collins, Amanda L. Cottoy, Yolanda B. Fletcher, Julia S. Freedman, Seth M. Herring, Jeffrey V. James, Pamela A. Laterza, Daniel P. Martin, Barbara E. Martin, Kimberly A. McDowell, Ariel A. McGee, Joseph McKenner, Andrea L. Miknis, Katherine R. Monajjem, Samarih Patel, Sagar K. Portugal, Paola Richardson, Angela L. Sapp, Amanda J. Simerson, Autumn C. Smith, James S. Suzuki, Keita Thomas, Tashana N. Whitehead, Cartavius A. Whitehead, Christian A. CLASS OF 2005 Barber, Jheri T. Barton, Chris G. Bhardwaj, Ranjna Boatman, Scott L. Brown, Gregory A. Burgoon, Kenneth R. Chen, Feng Correa, Andrea C. Daigle, Eric J. Farah, Rammy A. Hargather, James D. Harris, Tyler C. Huynh, Lotus Immerman, Daniel Jomaa, Fouad A. Kim, Eun W. Lawrence, Tanika A. Luster, Cory B. Moreno, Jorge O. Nascimento-Fleming, M. C. Nguyen, Cuong T. Rucker, Anthony T. Saunders, Julien E. Song, Soo J. Streicher, Matthew S. Tate, S. Chaney Tran, Uyen K. Uhler, Christopher S. Wu, Yea-Huey Yen, ChiaLing Yeom, Deborah J.

CLASS OF 2006 Angelich-Youmans, M. K. Avin, Alexandra Bianchetti, Virginia Buendia, Andrea Caskey, Laura D. Crowley, Kelly N. Dean, Dentista K. Dean, Melissa Y. Downing, Sheikema N. Garcia, Jesus Grossman, Carly F. Hamrani, Rehan K. Harp, Jason M. Hoang, Sophia Howard, Sandra A. Jones, Andrew D. Kan, Yuk Ping Land, Rebecca R. Langley, Taylor D. Mattos, Carolina F. Mullins, Kayoung H. Murphy Jr., Timothy J. Patel, Alpa P. Patel, Minal A. Paul, Brian C. Plair, Melissa M. Renner, Jennifer L. Salmenson, Gavin Saunders, Ava N. Schad, Meghan E. Shapiro, Stuart N. Trivedi, Ankur N. Vanwinkle, Dana L. Veney, Nikeya S. Vincent, Courtney O. Watson, Julie M. West, Jason D. Wise-Ousley, Marceil Wood, Sarah G. Yates, Amanda M. CLASS OF 2007 Abbott, Mariel I. Beauregard, Amber M. Bolles, Corrine C. Burgess, Christin N. Christian, Cameron S. Cornett, Lara Cotter, Dana L. Crine, Amelia K. DeAngelo, Gaetana Dickson, Gabrielle V. Dozhier, Becky J. Ebbs, William P. Farooq, Alina Flax, Shannon D. Flax, Siobhan M. Fletcher, Barrett G. Ganta, Nivedita T. Gilliam, Briana M. Grostefon, Levi G. Hartley, Mauri R. Hawkins, Kerrie D. Hayward, Rachel F. Heslop, Gabbriel

Hosey, Erin M. Hull, Jennifer L. Johnson, Robert J. Jyotishi, Archana Kim, Ji H. Korbesmeyer, Allison B. Lakhani, Azeem Lamb, Kerrie A. Le, Kim T. Lee, Junghee Lee, Stephanie A. Lounds, Ashley M. Marcel, Christopher M. Martin, Conor W. Mason, Natalie V. Muldawer, Libby G. Norwood, Joshua S. Oakey, Derek A. O’Daniel, Ashley S. O’Toole, Rosemary K. Parreira, Adrian Pirkle, Martha V. Poe, Jennifer B. Randolph, Contrena S. Robinson, Natalie A. Seserko, Cassandra M. Sheth, Dhrupad R. Shin, Seungah Shoemake, Anna M. Starks, LaToya M. Toney, Natasha C. Venetico, Ricardo L. Watts, Melissa J. Westmoreland, Jennifer Wilson, Kelly E. Wright, Cheree M. CLASS OF 2008 Akins, Kimeri N. Arabie, Christie M. Ardavin, Helen Avera III, J. W. Baxter, Kyle R. Begley, Vanessa M. Cobb, Miranda L. Cochran Jr., Gregory L. Coleman, Charles R. Crowder, Cierra V. Ezeonwuka, Adaku C. Fulton, Fiona A. Gibson, Jacqueline X. Gray, C’mone Gribbon, Gretchen S. Hammond, Sabrina P. Harrison, Candice J. Helms, Hayley M. Hixson, Brandy M. Hwang, Yon L. Kann, Jessica E. Kite, Miranda N. Ly, Siaofen Manan, Jessy Mewborn, Jenny F. Muldoon, Jessica W. Parris, Agnes P. Patel, Rikin K.

Patterson, Robert B. Perlongo, Dawn S. Potinam, Pannaporn Rhodes, Amy S. Seserko, Aubrie A. Seyoum, Esete Smith, Andrea M. Smith, Tiffany Stephens, Satara D. Tajiri, Emi Taylor, Erica K. Teyf, Khanan M. Tharwani, Anusha White, Laura C. Zekavat, Rozbeh CLASS OF 2009 Aboneaaj, Jilan S. Adams, Seth J. Armstrong, Jacqueline T. Arnold, Lakesha T. Boland, Jenna R. Brewer, Kristen J. Brooks, Ashley J. Brown, Jason L. Bruce, William R. Bryan, Crystal B. Burke, Sarah E. Burtch, Amanda K. Byerly, Michael C. Chau, Lindsey M. Clark, Terron L. Dudley, Victoria Greer, Andrea L. Heslep, David S. High, Alyssa J. Hoffman, Samuel J. Hong, Christine E. Huang, Zhi-Chao Johnson, Candice M. Karpiak, Caroline J. Kelley, Josie C. Kieffer, Allan K. Kim, Alison Kim, Ester J. Langley, Kyle P. Lee, Ji Hwan Lee, Rosmond D. Leon, Jennifer A. Lloyd, Andrew M. MacGowan, Iain A. Macias, Guadalupe McDade, Cory R. McDaniel, Allison M. Melley, Jacqueline N. Morris, Jennifer C. Otsuka, Takashi Parreira, Adrian V. Ray IV., John H. Rojas, Diana M. Saadatjoo, Sarah C. Sapp, Lisa A. Strawn, Mallory J. Whitfield, Tiffany A. Wimberly, Celena D. Woods, Kia

CLASS OF 2010 Abello, Erica M. Alcantara, Nanelis Bates, Wil C. Bobbitt, Brittany A. Bouck, Kristen L. Boylan Trevor P. Brotherton, Molly R. Brown, Latonya T. Bryan, Abena Cantrell, Caron A. Classey, Lindsay B. Combs, Cierra N. Comen, Andrea M. Crump, Erica M. Dangar, Matthew R. Daniels, Melissa A. Dawson, Katrese S. Delgado, Travis A. Dunlap, Anna M. Durepo, Kyle D. Efstration, Sara A. Fuller, Amber R. Gallaher, Caroline A. Grotheer, Joshua A. Grover, Preya Halstead, Makeda N. Hambright, Emily S. Heath, Samantha L. Higgins, Harmony S. Hoang, Thuy-Hang T. Jakway, Kati A. Jalal, Khairunissa K. Jeon, Joy Jones, Jacqueline M. Jones, Patrick, J. Kamber, Damir Kim, Hakyoung E. Kreger, Jack N. Landerfelt, Sarah N. LeBlanc, Jacob M. Luna, Patricia G. Masdon, Chelsea N. Mathews, Rachel N. McDaniel, Ashley N. Miller, Keva T. Mitrovic, Aldijana Mody, Nisha M. Moss, Jacquetta A. Murray, Amanda K. Nguyen, Charles X. Nyangani, Pamhidzayi Oberender, Michael T. O’Daniel, Ashley S. Oskey, Katherine A. Park, Samuel S. Perry, Megan N. Peters, Blaire E. Picchetti, Christina M. Popescu, Mihaela D. Powell, Olga V. Pradhan, Shehzad S. Quinilty, Elaine M. Ramchandani, Gloria D. Salda, Angelica B. Smith, Dahalia C.

Song, Jennifer I. Sprouse, Stacy J. Temple, Virgina M. Thomas, Emily E. Tsui, Peony Weintraub, Jessica B. Wellman, Loryn D. Whalen, Brian W. Wilbanks, Daniel S. Williamson, Elyse N. Wilson, Lauren E. Woloszyn, Monika Yang, Kevin Zandman, Eli K. Zurawski, David A. CLASS OF 2011 Adefi, Adebola Aofiyebi, Portia Ball, Whitney Beliakova, Elizabeth Bellinger, Julie E. Berrong, Kaylee Bootwalla, Moiz M. Buford, Dennard A. Carr, Rebekah Castrejon, Isabell Chard, Grace R. Clemons, Courtney Cortez, Gabriella Cutter, Amber C. Darby, Joseph P. Davis, Ashlee Dawson, Lauren Dinh, Sonny N. Edwards, Ashley D. Elliott, Brandy Ellis, Stephanie Harris, Francesca J. Hearn, Lindsay A. Hentschel, Lauren Jarrett, Lisa Johnson, Meredith L. Jolly, Jessica Kalfic, Darjana Krawczyk, Brian Krengel, Laura K. Kumar, Henryk Lasiter, Meaghan Le, Tram Li, Tao Lindgren, Ryan T. Ly, Ngoc B. Major, Chandra L. McArthur, Brandy Melton, Taylor Melton, Wykeeiah Miocevic, Mirela Ocampo, Rodell Park, Sinae M. Parkins, Ashley Patel, Bhavin Patel, Mehul Pirkle, Martha V. Powell, Sarah A. Rivera, Alice M.

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FAC U LT Y & S TA F F

Rivers, Alysa Romo, Andres Shartilov, Timur Shaw, Tiphany L. Sloan, Tiffany M. Smith, Ashlyn M. Smith, Joanna Soleimanzadeh, Tania Sprouse, Bryan J. Tashman, Nathan A. Triggs, Kayla S. Williams, Alexandra Wingo, Matt Wood, Prentiss G. Wong, Cindy Xiao, Amy You, Hae I. Zimmerman, Katie CLASS OF 2012 Ambia, Renee Anderson, Zachary Austin, Jamie Bain, Ashanteh Barnes, Ashley Beaumont, Megan Berberich, Alyssa Bonnett, Christopher Boyd, Trenton Butler, Luke Curley, Emily Dilek, Canan Downer, Kareem Dupart, Marina Edwards, Kimesha Espinosa, Marcela Fisher, Alexzandra Fister, Ryan Fluellen, Fredrick Fox, Lauren Frizzell, Jessica Gaba, Adakou Gard, Alyssa Hanson, Alexandra Harrington, Diana Hight, Kyle Hines, Alexis Horner, Kristen Huntley, Leilani Intharak, Chonwipa Johnson, Bo Johnson, Brandis Johnson, George Jolly, Jessica Josey, Janelle Kauffman, Melissa M. Kelly, Keyatta Khan, Abdulsattar Kim, Dayoung King, Abbigail Kozloff, Emily Le, Richard Lee, Sera Li, Han Mackey, Nathaniel Malcher, Chantelle

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H O S P I TA L I T Y

Mays, Nathan McCorkle, Brooke Meara, Brittany Mitchell, Khareem Mody, Jigar Montgomery, Martha Nguyen, Phuoc Nguyen, Vi Nolan, Karina Park, Tammy Patel, Depan Patel, Tejash Pina Diaz, Barbara Saldana, Georgina Salter, Carma Silverman, Eric Silvers, Alexis Shoup, Rebekah Shugart, Stephanie Smith, Lindsey Sokunbi, Adeola Son, Virginia Spector, Avraham Stamps, Kyle Stearns, Samantha Straub, Stephanie Swanson, Stephanie Thimpson, Alicia Valles, Nina Virani, Faizan Webster, Maria Whitlow, Regina Wright, Brittany

BOARD MEMBERS

FACULTY & STAFF

INDUSTRY BOARD MEMBERS

DIRECTOR

Hugh Austin, Executive Director, Georgia International Convention Center Chuck Bengochea, President & CEO, HoneyBaked Hams Peggy Berg, President, The Highland Group Karen Bremer, Executive Director, Georgia Restaurant Association Paul Breslin, Managing Partner, Panther Hospitality Holdings, LLC; School of Hospitality Executive-in-Residence Pete Cabrelli, President, Southeastern Manufacturer’s Agents Inc. Frederick W. Cerrone, President & CEO, Hotel Equities Ken Chin, Vice President of Business, Development & Events, Atlanta Sports Council Chris Clark, Club Manager, Atlanta Athletic Club Doug Collins, Chairman & CEO, America’s Best Franchising Manuel Deisen General Manager, The Ritz-Carlton, Atlanta Valerie Ferguson, Regional Vice President & Managing Director, Loews Hotel Marylouise Fitzgibbon, General Manager, W Hotel Buckhead Chris Flaschner, Director of Human Resources, Grand Hyatt Atlanta Kevin Gaffney,* Group Show Director, MEDTRADE Wiley Haab,* General Manager, Peachtree Golf Club Bill Hardman, President & CEO, Southeast Tourism Society Niles Harris, General Manager, Sheraton Atlanta Hotel Tim Hart, Executive Vice President of Business Intelligence, TravelClick Ellen Hartman, President & CEO, Hartman Public Relations Susan G. Herrington, National Vice President for Strategic Governance and Corporate Affairs, American Cancer Society Teresa Hildebrand, Area Executive, AAA Auto Club South

Debra F. Cannon

FACULTY Diana S. Barber, Lecturer Robert Douds, Chef Instructor Raymond Ferreira, Associate Professor Soon-Ho Kim, Assistant Professor & Graduate Program Director Donetta Poisson, Lecturer Deborah Robbe, Instructor Joe Perdue, Executive Director of Global Hospitality Initiatives

ADJUNCT FACULTY Peggy Berg Paul Breslin Fred Elsberry Warren Jones

Evan Kaine Jack Morris Michael A.Venezia Mike Wien

EXECUTIVE-IN-RESIDENCE Paul Breslin

STAFF Joshua Grotheer, External Awareness & Alumni Relations Monique Allen, Student Assistant Esther Yi, Student Assistant

RECENT FACULTY ACCOLADES Paul Breslin, CHA Inducted into the International Society of Hospitality Consultants (ISHC), 2012

Diana Barber, JD 2013 Anthony G. Marshall Hospitality Law Award

Raymond Ferreira, Ph.D. Southeast Council of Hotel, Restaurant and Institutional Education, Elected as Secretary/Treasurer for 2013-2014

Soon-Ho Kim, Ph.D. Excellence in Teaching Delegate, Korea American Hospitality and Tourism Education Association, 2013

Joe Hindsley, General Manager, Hyatt Regency Atlanta Charles Hoff, Principal Partner, Hoff Hospitality Phelps R. Hope, Vice President of Meetings & Exposition, Kellen Meetings Sonny Horton, Vice President of Marketing, Stone Mountain Park Robert Hunter, President, Hunter Realty Associates Russell Jacobs, General Manager, World of Coca-Cola Brad Koeneman, General Manager, Hilton Atlanta Patrick LaFramboise, President & CEO, International Woodworking Fair Gary W. Lanneau Jr.,* General Manager, Piedmont Driving Club Ian Lloyd-Jones, President, Camberley Investments Thomas Mallory,* Area People Director, Waffle House Charles Marvil,* Senior Account Executive, Postec, Inc. George McKerrow Jr., Chief Executive Officer, Ted’s Montana Grill Matt McKinney, Chief Operating Officer/ General Manager, Capital City Club John C. Metz, Chief Executive Officer, Sterling Spoon Tom Murphy, Owner, Murphy’s Phil Noyes, President & Owner, Proof of the Pudding Dan O’Leary, President & CEO, O’Leary Partners, Inc. Paul O’Neil, President & Managing Director, Emeritus, Kerzner International Andrew Pace, Vice President of Development, Hotel Equities Chaney Park, Regional Manager, Korean Air William Pate, President & CEO, Atlanta Convention & Visitors Bureau Mike Patel, President, Diplomat Companies Chuck Powell, Vice President of Operations, Noble Investment Group

Erica Qualls, General Manager, Atlanta Marriott Marquis DJ Rama, JHM Enterprises Inc. Spurgeon Richardson, President & CEO Emeritus, Atlanta Convention & Visitors Bureau Carey Rountree, Vice President of Sales & Marketing, Georgia Aquarium Sue Sanders, Vice President of Strategic Planning & HR, Hospitality Ventures Bob Schuler, Vice President, Atlanta Convention Center at AmericasMart David Sheppard,* General Manager, Ansley Golf Club Jim Sprouse, Executive Director, Georgia Hotel & Lodging Association W. James Squire III, Executive Vice President of Business Development, Firestorm Scott Stuckey, General Manager, Omni Hotel at CNN Center Michelle L. Swann, General Manager & CEO, Cobb Galleria Centre Jay Taylor,* National Account Director, The Freeman Company Guy Thomson, Senior Vice President, Proof of the Pudding James Tsismanakis, Executive Director & CEO, DeKalb Convention & Visitors Bureau Andy Walston, General Manager, Freeman Decorating Michael Wheeler, General Manager & COO, Cherokee Town & Country Club Kenneth N. Winkler, Partner, Berman Fink & Van Horn P.C. Mark Woodworth, President, PKF Hospitality Research Mark Zimmerman, General Manager, Georgia World Congress Center

*Graduate of the School of Hospitality

Joe Perdue, MS, CCM Lifetime Achievement Award,The BOARDROOM Magazine, 2012

Deborah Robbe, MS Christian Faculty Leadership Award, GSU Christian Athletes Association, 2012

40th Anniversary Edition 2013

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GEORGIA STATE UNIVERSITY J. MACK ROBINSON COLLEGE OF BUSINESS P.O. BOX 3988 ATLANTA, GA 30302-3988

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PROUD TO BE A PANTHER! In only its third year of existence, the Georgia State University Marching Band was selected to participate in the parade for the second inauguration of President Barack Obama on Jan. 21. One of Georgia State’s hospitality students, Samantha performed with the color guard.

H OBrisbay, S P I T A seen L I T Yabove, 44 40th Anniversary Edition 2013

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