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E-Guide for Exchange Students


Index

1. Welcome!

05

2. Internationalization in ISCAP 2.1.ISCAP International Office (GRI)

06 06

3. Useful information for Exchange Students 3.1. What to send before departure 3.2. What to do upon arrival 3.3. Support to Exchange Students 3.3.1.Tutoring 3.3.2.Language and culture 3.3.3.Accommodation and Wellbeing 3.4. Contacts

07 07 07 08 08 08 08 09

4. Brief introduction to ISCAP

10

5. General Information on the Academic Year

11

6. Exchange Program 6.1. Winter Semester 6.2. Summer Semester

12 12 15

7. Class Attendance and Assessment Rules

17

8. How to get to ISCAP (see map on page 42) 8.1. from the city centre 8.2. from the Hospital S.JoĂŁo 8.3. from the airport (see map on page 18)

19 19 19 19


Index

9. ISCAP Services 9.1. Library 9.2. Medical Office 9.3. Students’ Union 9.4. Information Services Room 9.5. Photocopy and printing facilities 9.6. Computing Helpdesk 9.7. GAIE - Support Office for Innovation and Education 9.8. Marketing Digital Group — NMD 9.9. Managerial Simulation — SE 9.10. Cafeteria 9.11. Snack-bar and Coffee-shop 9.12. Bank 10.

Cultural Activities in ISCAP 10.1. Orientation Week 10.2. Cultures on the Move 10.3. International Week

11. Living in Porto 11.1. The city 11.2. The weather 11.3. Estimated monthly living cost 11.4. Places to visit 11.5. Main events in the city

20 20 21 21 22 22 23 24 25 26 27 27 28 29 29 29 29 30 30 31 31 32 32


Index

12.

Important contacts and information 12.1. Other Banks 12.2. Police Station 12.3. Post Office 12.4. Gyms 12.5. CybercafĂŠs 12.6. Pharmacies 12.7. SASU Porto (emergencies) 12.8. Fire Brigade 12.9. Hospitals 12.10. Taxis 12.11. Airport 12.12. Intoxications 12.13. Emergencies 12.14. Swimmingpools

34 34 34 35 35 35 36 36 36 37 38 38 38 38 39

Survival Dictionary

40

Map

42


1.

Welcome...

Thank you for choosing ISCAP! We very much hope that while you are here you will not only acquire new skills and knowledge, but also enjoy your new life in an exciting environment. Over the years, ISCAP has considerably extended its international network and has developed exchange programs with various partners in Europe. The number of outgoing and incoming students and lecturers has increased significantly over the years. Besides, the annual International Week has contributed to the “Internationalization at Home� process and the establishment of enduring academic and scientific bonds amongst lecturers and researchers. At ISCAP, we take both the academic and personal needs of our exchange students and lecturers very seriously, and we continually strive to provide you with a dynamic and stimulating teaching and learning environment. The International Office staff will ensure that your time at ISCAP is spent wisely. It is our commitment to provide you with any assistance you may require.

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2.

Internationalization in ISCAP

For quite some time now, ISCAP has been developing successful international relations with a large number of institutions from several countries, not only in Europe, but worldwide. This has allowed us to carry a structured internationalization strategy, resulting in ISCAP being one of the most international Schools of Polytechnic of Porto (P.PORTO).

2.1. ISCAP International Office (GRI) The International Office is a service directly dependent on the Dean, and associated with GCRI (Central International Office), whose mission is the internationalization of ISCAP and its community.

6


3.

Useful information for Exchange Students

3.1. Which documents to send before departure

Student Electronic Application Form (online) 1 Photograph

Passport/ID Academic Registration; Contract of Studie (Learning Agreement).

NOTE: All forms can be downloaded from our website (www.iscap.ipp.pt/gri)

Application Deadlines: Winter Semester: June 1st Summer Semester: November 1st Do not forget to bring the European Health Insurance Card or any other Health Insurance Certificate

3.2. What to do upon arrival Please contact the International Office of ISCAP (GRI) or COMAP - Buddies Commitee - or your Buddy if you already have his/her contact.

7


3.3. Support to Exchange Students 3.3.1. Tutoring During your mobility, ISCAP will assign you a tutor teacher and COMAP - International Students’ Committee - will also assign you a buddy. The tutor teacher will help you with the learning agreement and schedule and contact with other lecturers. The buddy will help you to adapt to the school, the city and the whole student environment.

3.3.2. Language and culture ISCAP offers each semester a Portuguese Language and Culture Course in order to help you acquire the basics of communication skills in Portuguese.

3.3.3 Accommodation and Wellbeing International Office counts on the assistance of COMAP to manage an online database with several accommodation offers. Just visit COMAP website at www.comap-portugal.com and book the accommodation offer that best suits you.

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3.4. Contacts GRI International Office ISCAP R. Jaime Lopes Amorim 4465-004 S. Mamede de Infesta Telephone: +351 229 050 050 E-mail: gri3@iscap.ipp.pt Facebook: http://www.facebook.com/gri.iscap skype - gri3-iscap

For further information go to www.iscap.ipp.pt/gri

Appointments: Mondays and Wednesday and Thursday from 10:00 to 12:00 Thursday from 15:00 to 19:00

COMAP - International Students’ Committee comap.iscap@gmail.com facebook.com/comapiscap

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4. Brief introduction to ISCAP ISCAP – School of Accounting and Administration of Porto – has its origin in the Decree-Law no. 327/76, of May 6, although its historical roots can be traced well before that date. In fact, it was in 1886 that the Industrial and Commercial School of Porto was established (Decree-Law of December 30, 1886) by Minister Emídio Navarro who laid the basis of the industrial and commercial teaching in the country. This institution holds memories from different generations as well as life experiences and memorable partnerships. This distinguishing mark of quality teaching can be observed in the programs of the courses here offered. The Porto Accounting and Business School (ISCAP) belongs to one of Portugal’s largest and most prestigious public Polytechnic Institutes, the Polytechnic Institute of Porto (P.PORTO). Located in S. Mamede de Infesta (Matosinhos), very close to IPP Campus, it offers its 4,000-strong student population a range of innovative under programs in Accounting, International Commerce, Marketing, Business Communication, Administrative Assistance and Translation, Creativity and Business Innovations, Human Resources and Library and Information Sciences and Technologies. Moreover, ISCAP offers master programs in Specialized Translation and Interpretating, Accounting and Finance, Auditing, Entrepreneurship and Internationalization, Organizational Management, Logistics, Administrative Assistance, Digital Marketing, Business Information, Human Resources, Finance and Intercultural Studies for Business.

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5. General Information on the Academic Year

Winter Semester: Mid September/October to January

Examination Period: January/mid February Reseat Period: End of February

Summer Semester: Beginning of February/March to July

Examination Period: June and July Resit Period: June/July

Before the beginning of each semester, COMAP together with ISCAP International Office organize an Orientation Week. We expect that this event can help you adapt better your new context.

You will be informed of the exact period in the Acceptance Letter.

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6.

Exchange Program

6.1 Winter Semester Code

Course

ECTS

Level of Studies

1325

Business Analysis

5

Undergraduate

1065

Organizational Behaviour

4

Undergraduate

1328

Individual Creativity

5

Undergraduate

1329

Organizational Creativity

5

Undergraduate

1324

Fundamentals of Business

3

Undergraduate

1326

Management

7

Undergraduate

1327

Organization

3

Undergraduate

1340

Entrepreneurial Behavior and GEST Characteristics

10

Intercultural Communication

4

Organizational Communication

6

1339 2518 1338

Undergraduate Undergraduate Undergraduate

Public Speaking

Undergraduate 2

1337

Sales and Marketing Mechanism

Undergraduate 10

1344

Knowledge and Philosophy of Science

1343

Business Models and Strategic Development

1345

Research Practice

12

5

Undergraduate

10

Undergraduate

5

Undergraduate


Code

Course

ECTS

Level of Studies

1337

Sales and Marketing Mechanisms

10

Undergraduate

2518

Organizational Communication

4

Undergraduate

1338

Public Speaking

2

Undergraduate

1339

Intercultural Communication

4

Undergraduate

1340

Entrepreneurial Behavior and GEST Characterisitics

10

Undergraduate

2386

Decision Support Systems

5

Undergraduate

Notes: 1.These courses will be taught in English. 2.You can choose other foreign languages (French, German, Spanish*, Russian). Please see the list at our website.

3. Enrolment in the course “Project” will only be available if the course required is not available in the Exchange Program and it is compulsory in the home institution. The international student’s Coordinator must send us a letter stating that the student needs to develop a project in a specific course, a syllabus and the application forms. ISCAP will then check if a supervisor is available for the required course and inform the institution of origin if the student is 13


accepted (max. of 10 students, first come, first served). If accepted, the student is to deliver a 30-page project (or a similar assignment, according to the supervisor’s instructions), supervised by a lecturer of the field of study.

*If you have already at least a B1 level.

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6. Exchange Program 6.2. Summer Semester Code

Course

ECTS

Level of Studies

2258

Translation and New Technologies II

4

Undergraduate

2152

Marketing II

5

Undergraduate

2071

Statistics II

5

Undergraduate

1170

Organization Management

6

Undergraduate

2353

Microeconomics

4

Undergraduate

2359

European Union Law

4

Undergraduate

2407

Project *

12

Undergraduate

2406

E-Commerce

4

Undergraduate

2158

Forecasting Methods

5

Undergraduate

2296

Business English II (B2)

5

Undergraduate

2298

Business English IV (C1)

5

Undergraduate

2251

Portuguese Language and Culture

6

Undergraduate

Simulation and Decision Making

6

Graduate

APNOR

* See note on page 16.

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Code

Course

ECTS

Level of Studies

2507

Tourism Planning

5

Undergraduate

2437

Computer Assisted Auditing Tools and Information Systems Auditing

4

Graduate

2371

Management and Internal Auditing

4

Graduate

Introduction to Accounting II

5

Undergraduate

Notes: 1.These courses will be taught in English. 2.You can choose other foreign languages (French, German, Spanish*, Russian). Please see the list at our website. 3. Enrolment in the course “Project” will only be available if the course required is not available in the Exchange Program and it is compulsory in the home institution. The international student’s Coordinator must send us a letter stating that the student needs to develop a project in a specific course, a syllabus and the application forms. ISCAP will then check if a supervisor is available for the required course and inform the institution of origin if the student is accepted (max. of 10 students, first come, first served). If accepted, the student is to deliver a 30-page project (or a similar assignment, according to the supervisor’s instructions), supervised by a lecturer of the field of study.

*If you have already at least a B1 level.

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7.

Class Attendance and Assessment Rules

As a student in ISCAP you will have to adapt to the new learning / teaching environment and to attendance and assessment procedures. Upon arrival, you will be given detailed information, in the Welcome Kit, on class attendance, assessment methods and examination procedures. Please read it carefully, don’t forget to meet the deadlines and check the current Academic Calendar for further details.

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8.

How to get to ISCAP

BY CAR • GPS coordinates: 41.189824, -8.598139. FROM THE AIRPORT • It is 12km by car, approximately 15 minutes. BUS • 604 (Hospital S. João - via Crestins). Take the “Aeroporto” stop and jump at the “Cavadas” or “ISCAP” stop. SUBWAY • Line E: “Aeroporto” station (direction: Estádio do Dragão) to station “Trindade” to transfer to Line D: station “Hospital São João”. FROM THE METRO STATION • ISCAP is 1.5km from Hospital S. João subway station (Line D - Yellow). • On foot: Approximately 20 min. • Bus: 506 (Matosinhos Market) or 604 (Airport - via Crestins) or 705 (Valongo - Mainland) - take the Hospital subway station to “Cava” or “ISCAP” stop. FROM THE CITY CENTER • Bus: 600 (Maia); 506 (Matosinhos - Beach). For more

info: www.stcp.pt or www.metrodoporto.pt

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9.

ISCAP Services

9.1. Library (3rd Floor) The Library’s facilities are spacious, and its purpose is to encourage research and study. The Library also includes a reading room with newspapers and magazines. The books on display cover such diverse areas as Administrative Assistance, Communication, Accounting, Law, Management, Languages, Computer Science, Mathematics and Statistics, Marketing, Social Sciences, and Economics. Audiovisual material, such as CD’s, DVD, Movies, Television series, etc, can also be consulted.

Office Hours Services

Mon to Fri

Reading Room

09:00 - 21:15

Inter-library loans Other Services

09:00 - 17:00 09:00 - 17:00

The reading Room closes its services 15 minutes earlier. Books/domiciliary loan books must be returned 15 minutes before closure. Important Notice: All books and other library materials must be returned within the deadline. Otherwise, you will be charged a daily fee and your Transcript of Records cannot be issued until this situation is solved.

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9.2. Medical Office (Floor 0) In the Medical Office there are a General Practitioner and a Counselor (All exchange students may benefit from this service free of charge. General Practice: Appointments and opening hours: Tuesday from 16:30 to 20:00. Counseling: Appointments: Tuesday and Wednesday Opening Hours: from 16:00 to 20:00 (pre-appointment is required)

9.3. Students’ Union (AEISCAP) Opening Hours: Monday to Friday from 09:00 to 12:30 and from 13:30 to 17:00 Opening Hours during holidays/examination period: Monday to Friday from 09:00 to 12:30 and from 13:30 till 17:00 e-mail: geral@aeiscap.com Telephone: +351 22 490 82 04

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9.4. Information Services Room (Room 117, 1st Floor) Opening hours: Monday to Friday, from 08:00 to 22:50 Saturday, from 08:00 to 13:00 Opening hours during holidays: Monday to Friday, from 08:00 to 20:00 Opening hours during examination period: Monday to Friday, from 08:00 to 20:50 Saturday, from 08:00 to 13:00

9.5. Copy and Printing facilities (next to Students’ Union) Opening Hours: Monday to Friday from 09:00 to 22:00 Christmas and Easter Holidays and Academic Week Opening Hours: Monday to Friday, from 09:00 to 13:00 and from 14:00 till 18:30

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9.6. Computing Helpdesk (Room 128, 1st Floor) The Computing Helpdesk’s main goal is to assist students and teachers, as far as problems related to intranet, wireless network and logins are concerned. Moreover, here you can also print your assignments and papers. Opening Hours: Monday to Friday, from 12:30 to 13:30 and from 19:00 to 20:00 Opening Hours for printing in room 117/119: Monday to Friday, from 13:00 to 14:00 and from 17:00 to 19:00

Requirements: Permission only to login and print. Typing assignments are not allowed. Students must use their own paper.

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9.7. GAIE - Support Office for Innovation in Education GAIE’s (Support Office for Innovation in Education) mission is to foster the connection between the pedagogical needs existing in higher education and an efficient use of technology in education. GAIE also intends to ensure consulting services as well as a support system for teachers and students that will be enabled through the development of training opportunities, support resources in educational technologies, conception and transformation of pedagogical contents and the dissemination of best practices, methodologies and applications.

Education Department - Management of Moodle (PAOL) and Limesurvey platforms; - technical and pedagogical support to teachers and students; - continuous training in the field of educational technologies and web 2.0. Email: gaie.edu@iscap.ipp.pt Office 318

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Audiovisual & Multimedia Department - Management of multimedia laboratories; support to teachers and students in the use of linguistic resources; event support services. Email: gaie.labs@iscap.ipp.pt Office 210

9.8. Marketing Digital Group — NDM The Multimedia Marketing Lab (SMM) is dedicated to teaching and research in the Marketing field. Rooms 024 and 209 are equipped with state-of-the-art technology, both in terms of software and hardware. Whenever vacant, the rooms are open to Marketing students and teachers, allowing them to develop curricular and extra-curricular activities. For more information, go to office 339.

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9.9. Managerial Simulation — SE The courses of Managerial Simulation (SE) were brought into the program of Accounting and Administration, at ISCAP, in the Summer semester of the school year 2003-2004. Besides exempting students from the internship required to access the Chamber of Chartered Accountants, this course aims to create a demanding, complex, universal and technologically advanced business environment, without the risk inherent to the real business world. In this controlled environment, companies are comprised of 3 or 4 student elements who, through business management information systems, establish commercial and institutional relations with several organizations. These companies operate in very diverse areas, ranging from food products wholesaling to shoe producing and retailing. The students’ main objective is to manage their companies at every level, to complete an available plan of costs and profits. Going beyond traditional assessment methods, student evaluation relies on available technology and teachers’ dedication. Students are assessed both individually and as a group.

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9.10. Cafeteria (Ground floor) ISCAP´s cafeteria provides three-course meals for €3 (€2,35 if reserved in advance) including starter, main course, dessert and drink. If you prefer, you can choose the starter & main course option for €2. During the classes period, the menu includes three choices - meat, fish and dietary. During the exams period, at lunch there are two options: meat or fish; at dinner, there will be one option available, either meat or fish. Schedule during classes period (from Monday to Friday): Lunch - 12:00 to 14:00 Dinner - (night classes) 19:00 to 20:30 Opening hours during examination period (from Monday to Friday): Lunch – 12:00 to 14:00 Dinner – 19:00 to 21:30

9.11. Snack-Bar and Coffee Shop (Floor 0) There are also 3 coffee-shops in ISCAP for light meals and snacks. The ones in Buildings C and D serve menus at lunch and dinner for around 3,5 €. They are open from 08:00 to 21:00 during classes periods and from 09:00 to 17:00 on holidays and exam periods. Close to the school you will also find several restaurants, serving lunches and dinners for around 5 €.

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9.12. Bank Since the beginning of the school year 2004/2005, ISCAP provides its students with banking facilities in its own premises, in room 119. These offer students the possibility of opening and managing several types of bank accounts. Advantages are also available for the Students who can open a bank account and ask for a debit card, necessary to their stay in Portugal.

To open a bank account, international students need: Taxpayer number Copy of the passport Enrolment certificate

Opening Hours: Monday to Friday from0 10:00 to 12:30 and 13:00 to 16:30

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10. Cultural Activities in ISCAP 10.1. Orientation Week Before the beginning of each semester, COMAP together with ISCAP International Office organize an Orientation Week. We expect that this event can help you adapt better your new context. During nearly a week, you can participate in several activities in and outside the school together with other Exchange Students and the buddies.

10.3. International Week ISCAP organizes every year an International Week, welcoming a great number of visiting lecturers. Moreover, we also organize various activities for all the school. We count on your cooperation and participation!

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11. Living in Porto 11.1. About the city The North’s well-known capital, Porto is Portugal’s second largest city and a thriving industrial centre, successfully blending commercial tradition with an atmosphere of unpretentious charm and casual sophistication. Rich from centuries of trade, modern Porto is as much a cosmopolitan centre as it is a city steeped in the historical events of the past. Magnificently situated on the great gorge of the River Douro, the city is best known for its striking bridges and the much-celebrated Port Wine. Classified as a UNESCO World Heritage Site in December 1996, the ancient Ribeira riverside district is a maze of narrow, twisting streets and shadowy arches. The ongoing restoration of this lively quarter is attracting a growing number of restaurants, bars (specially the Galerias de Paris area) and discos (namely in the Industrial Area). Crossing the spectacular two tiered Dom Luís bridge brings you to Vila Nova de Gaia, the true home of Port Wine, where visitors can tour the world famous cellars. We also recommend that you visit the city’s various gardens and museums, particularly the magnificent City Park and the Serralves Museum of Contemporary Art.

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11.2. The weather The weather in Porto is typical of Atlantic regions: damp but temperate, with colder nights. In winter, it may rain quite a lot, but it never snows, as temperatures never fall below 0 ºC. In summer, temperatures rise and the warmest months are June, July and August, when temperatures vary between 20 ºC and 35 ºC. September, October, April and May are intermediate, with periods of atmospheric instability: quite frequently foggy mornings are replaced by sunny afternoons, or rain showers alternate with periods of bright sunshine. You are therefore advised to bring some warm clothes for the colder days.

11.3. Estimated monthly living cost for students For each month in Porto you should allow yourself the following sums of money to cover your expenses:

Estimated Living Costs per Month per pax Private Accommodation Meals at ISCAP Cafeteria Transportation

Single room 200 - 250€ 175 - 200€ Shared room One-room Apartment 500€ 40-50€ Public Transport Andante Z3 monthly pass

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30,00€


11.4. Places to visit Porto has one of the richest artistic, cultural and historical heritages in Portugal internationally recognized by UNESCO, which classified the ancient part of the city as World Heritage. Porto has also been chosen as a European Capital of Culture in 2001 and is proud of its vast number of churches, monuments and museums that were very important in the historical development of the city and even of the country.

Here are some places worth visiting: Museums Parks & Gardens Cruises on the River

11.5. City main events

February/March - Fantasporto Porto International Film Festival - Considered by the professional international magazine “Variety� as one of the top 60 movies festivals in the world, and the best as far as the fantasy genre is considered, Fantasporto has become the most famous film and cultural event in Portugal.

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May (First Week) - “Queima das Fitas” (Academic Week: Symbolic burning of the school ribbons) It’s an event involving more than 450,000 students, lots of music, drinking and merry-making through the streets and in the “Queimódromo” (where the concerts and parties take place). May (Last Week)/June (First Week) - Serralves em Festa Every year, for a 40-hours-non-stop-extravaganza, the Museum opens up for visitors, with all sorts of exhibitions, concerts and shows. All for free. June – Festivities of Saint John June 24 is Porto’s biggest annual festival, honoring the city’s patron, Saint John. Although Festivities of Saint John are held in many other towns, it is in Porto that they are most colorful. They are held at least since the XIV century and have expanded greatly since the XIX century. Nowadays, in the night of 23, at every corner of the city there are “cascatas” (religious motifs), bonfires and groups of merry-makers singing and dancing all night (and whacking each other in the head with plastic hammers). Most events are held at the Fair of Fontainhas. July - “Francesinha” festival Francesinha is a specialty made with slices of bread, melted cheese, different kinds of pork meat and a special secret sauce.

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12. Important Contacts 12.1. Other Banks Caixa Geral de Depรณsitos Rua Godinho Faria, 68 S. Mamede de Infesta Telephone: +351 229 059 140 Novo Banco Avenida Conde, 6132 S. Mamede de Infesta Telephone: +351 228 336 591 BPI Avenida Conde, 6257 S. Mamede de Infesta Telephone: +351 229 020 453

12.2. Police Station Tourist Police Rua Club dos Fenianos, 11 4000-172 Porto Telephone: +351 222 092 006 prtetur@psp.pt

Note: You should always carry your Passport or ID Card (or at least a copy of them).

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12.3 Post Office Rua Godinho de Faria, 476-786 S. Mamede de Infesta Telephone: +351 229 059 410

12.4. Gyms Go Gym R. Mte. Guilherme Camarinha 7, 4200-537 Porto Telephone: +351 915 167 300 Fitness Up Estrada da Circunvalação 7316, 4200-287 Porto Telephone: +351 252 023 493

12.5. Cybercafés Laranja Mecânica Rua de Santa Catarina, 274 Porto Telephone: +351 222 010 576 e-Learning Café Polo Universitário Porto e-mail: elearningcafe@reit.up.pt

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12.6. Pharmacies Farmácia Confiança Rua Godinho Faria, 255 S. Mamede de Infesta Telephone: +351 229 010 009 Farmácia Cortes Avenida Conde, 6175 S. Mamede de Infesta Telephone: +351 229 010 029 Farmácia Pedra Verde Rua da Mainça, 89 S. Mamede de Infesta Telephone: +351 229 010 949

12.7. SASU Porto (Emergencies) Rua do Quanza, 25 Porto 4250-384 Telephone: +351 228 331 326

12.8. Fire Brigade Associação Humanitária dos Bombeiros Voluntários de S. Mamede de Infesta Telephone: +351 229 010 017 Avenida Marechal Gomes da Costa, nº 245 S. Mamede de Infesta

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12.9. Hospitals Hospital de S. João (Porto) - the nearest to ISCAP Alameda Prof. Hernâni Monteiro Telephone: +351 225 512 100 Hospital Pedro Hispano (Matosinhos) Rua Dr. Eduardo Torres Telephone: +351 229 391 000 Hospital de Sto. António (Porto) Largo Prof. Abel Salazar Telephone: +351 222 077 500 Hospital do Carmo (Porto) Praça Carlos Alberto, 32 Telephone: +351 222 078 400 Hospital Joaquim Urbano (Gaia) Largo Professor Abel Salazar Telephone: +351 225 899 550 Hospital da Prelada (Porto) Rua Sarmento de Beires, 153 Telephone: +351 228 330 770 Hospital Sta. Maria (Porto) Rua de Camões, 906 Telephone: +351 225 082 000

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12.10. Taxis Auto Taxis S. Gemil Lda. Telephone: +351 228 317 184 Táxis do Padrão da Légua Telephone: +351 229 545 808

12.11. Airport Located 11 km from Porto, in an important commercial and industrial area, Francisco Sá-Carneiro Airport is a modern infrastructure fully equipped to meet the demands of today’s air traffic. Bus lines to the city: Aerobus, 601, 604, 87, 76 Metro (urban train): Line E (violet) Telephone: +351 229 432 24 00

12.12. Intoxications Telephone: +351 217 950 143/+351 808 250 143 24/7 service

12.13. Emergencies Telephone: 112

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12.14. Swimmingpools

Piscina São Mamede Infesta Rua Igreja Velha, 214 São Mamede Infesta Telephone: +351 229 013 289

Piscina da Constituição Rua do Almirante Leote do Rego Porto Telephone: +351 225 073 300

Clube de Natação Onda Azul Rua do Marquês Sá Bandeira, 479 Vila Nova de Gaia Telephone: +351 223 759 405

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Survival Dictionary / Dicionário Básico Useful Phrases: / Expressões Úteis: Good morning Good afternoon Hello Goodbye How are you? Fine, thank you What is your name? My name is … Do you speak English? Do you understand? I’m sorry Thank you You are welcome Cheers How much is it? Yes No Personal Data Surname First name Date of birth Country Residence: Address Profession Passport Shopping

Bom dia Boa tarde Olá Adeus Como estás? Bem, obrigado Como se/te chama(s)? Chamo-me... Falas Inglês? Compreendes? Desculpa Obrigado Bem-vindo Tchim Tchim/Saúde Quanto custa? Sim Não Dados Pessoais Apelido Nome Data de nascimento País Morada Profissão Passaporte Compras

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Milk skimmed semi skimmed whole Bread Butter Cheese Meat pork beef chicken Fish Ham Eggs Spices Vegetables Fruit Coffee Tea Beer Water sparkling plain mineral Toothpaste Toothbrush Soap Shampoo

Leite magro meio gordo gordo Pão Manteiga Queijo Carne porco vaca galinha Peixe Fiambre Ovos Especiarias Legumes Fruta Café Chá Cerveja Água com gás sem gás mineral Dentífrico Escova de dentes Sabão/Sabonete Champô

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For more Information please visit: STCP: www.stcp.pt Metro do Porto: www.metrodoporto.pt Portuguese National Railways: www.cp.pt

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Editors: ISCAP International Office Design: Carina Faria Revised in 2019 by: Beatriz Alegria Natanny Freitas


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